Name: Arrecifes Suites
Address: Calle Heriberto Frias, SM2, MZA14, Lote 7, Puerto Morelos, 77580, MX

8/10

Excellent

20 Jul 2026

marie laure

The hotel has a lot of potential. Its location is perfect: close to the action but far enough away to be peaceful. The pool is clean and perfect. I would have appreciated a slightly better-equipped kitchen (toaster), better water pressure in the shower, hot water that actually heats up, and finally, a TV in the rooms. A very nice stay overall; we appreciated having access to chairs on the beach.

8/10

Excellent

11 Jun 2026

Christine

We’ve stayed here several times. Always book because you can’t beat the location and it’s one of the only properties on the beach with loungers and shade. It’s a great value for that.
It is very basic and budget like other reviews mention. We were aware of that but as mentioned here a little upkeep would go a long way. Replace lightbulbs, some fresh bedding, paint, shower and toilet updates, raking the lounger area and keeping it clean…
Our main issue this trip is that there isn’t any security on the property so random people come and use the private lounger area and leave trash behind and a few nights kids would be out there drinking and playing music until really late. Don’t really want to be out on the balcony with that going on. No one comes to clean and the trash was there for days.
I don’t know if this is a low season or staffing issue (although we’ve been in May and June before) but it is unfortunate to see such a cute place with huge potential deteriorating.

Partner

6/10

Pleasant

26 Apr 2026

Elena

Las toallas estaban muy manchadas se veían antiguenicas me pegaron un hongo en mis piernas

Partner

10/10

Exceptional

17 Apr 2026

Christopher.

Very nice place in a great Puebla

8/10

Excellent

04 Mar 2026

Jack Brady

We had a great ocean view. Cute little apartment, 1 bed 1 bath. Nice staff. Only thing I can say was bad was the shower head, needed a new one, and a little stingy on the linens. It also had a little spiral staircase off your balcony to go to beach. Very convenient.

Partner

6/10

Pleasant

17 Feb 2026

Kerri

The room was clean and the staff were great. The beach was lovely. Set back and sheltered from the wind for when it is gusty. The pool wasn't so great, and this was across the alley. It should have been noted that there are multiple buildings so we didn't have the expectation that we were beachfront. I would stay there again, but I would clarify.

Friends

6/10

Pleasant

31 Jan 2026

Marcelle

Outdated furniture and the sheets and towels felt like sand paper. The location is excellent, the staff are great, rooms very clean but whoever owns this property should invest in decor and linen. In a way it's a shame. The property has so much potential.

10/10

Exceptional

30 Jan 2026

Mikray

Simple but clean and spacious space. Great staff, always pleased to see their smily and friendly faces.

Friends_and_family Friends

10/10

Exceptional

27 Jan 2026

Cheryl

Excellent location! Suite was very clean and the staff were very helpful.

Leisure Partner

8/10

Excellent

22 Jan 2026

Barron,

Room was spotless, and everything needed provided. Only comment for improvement would be better pillows. But they were like many or most of the pillows in Mexico, very hard and oversized. Actual soft pillows would make them a cut above. Otherwise great location, nice beach chairs, loved our stay.

4/10

Poor

21 Jan 2026

Steven

We stayed in #103. The condo was definitely neglected, many tiles throughout were chipped, appliances were a bit rusted. The furniture was old. The mattress was probably the worst mattress we've ever slept on. We took the mattress from the 2nd bed and put it on top of the other and it was a little better. A lot of sleepless hours during each night. The spout for the bottle of water they had worked poorly and was messy (lots of spilled water), If you need more water during your stay, it's 40 pesos. The door lock for the front door is possibly the worst lock ever, plus you need a key for the front door, the sliding door and the safe, so carrying 3 keys around all day is the norm. Dori at the front desk was nice, the beach was great and the ocean view from our condo was fantastic. We wouldn't stay here again.

Partner

10/10

Exceptional

20 Jan 2026

sean

My Oceanside room was fantastic. This is a safe quiet place with an exceptional staff. I always come back here!✌️

Leisure Friends

10/10

Exceptional

19 Jan 2026

craig

Clean rooms and excellent location.

Friends_and_family Family

10/10

Exceptional

18 Jan 2026

Mikray

As always, efficient and pleasant! Thank you.

Friends_and_family Friends

10/10

Exceptional

15 Jan 2026

Melissa

We loved the location, staff was friendly and our suite was fantastic! We stayed in a 2 bedroom family suite. The beds were a bit hard and not the greatest pillows - but I somehow felt amazing every day. You do need to request room cleaning - which we did not need, as we treated it as our \"home\" and kept things tidy. If we were there more than a week we would have asked. There is a 5 gallon water provided, any additional is 40 pesos.

The beach area is wonderful, we never missed a sunrise and really enjoyed the chairs and shade. We will definitely stay at Arrecifes again on our next trip!

Leisure Family

10/10

Exceptional

14 Jan 2026

Neil

The staff went above and beyond. My husband became sick (nothing to do with Mexico or the hotel) and needed an ambulance. The staff were so incredibly helpful, empathetic, and concerned. They helped me with transportation back and forth from the hospital in Cancun. Plus: I don't speak but a few words of Spanish, so it's great that the front desk staff speak English. I can't thank them enough.

Arrecifes Suites is just a great place - right on the beach. Such a beautiful locale. We've stayed here before and will definitely stay here again.

Partner

10/10

Exceptional

25 Dec 2025

Kaiya

Lovely staff

Leisure

2/10

Poor

24 Dec 2025

Stoyan

I have no choice but to rate the property as poor in all aspects because our room was unapologetically downgraded and the manager was arrogant to say “You did not pay me, you paid Expedia, so go resolve your problems with them”. In brief, upon arrival, we were told that there was a leak in the floor above, so we had to put up with the constant knocking just above the room. Furthermore, we were given a room in the annex building, even though the one we book and paid for was supposed to be in the main one, at least according to Expedia’s receipts. Otherwise the hotel may be a good value for anybody who does not mind being cheated, up priced, and treated with arrogance because that is their vacation and they have no choice.

Leisure

2/10

Poor

17 Dec 2025

John

This was by far the worst experience I have ever had at a hotel. The walls had holes in it with foot prints all over the walls. The bed was rock hard with a sheet on it that had yellow stains all over it and pubic hairs. The bathroom window was broken and the bathroom was filled flies. The electrical outlet was hanging out of the wall with wires. It was terrible. I have stayed all over the world and this was the worst place I have ever stayed.

Leisure Family

10/10

Exceptional

04 Dec 2025

Mikray

I love the hotel, basic, simple and clean. The staff is always friendly and welcoming and responsive. Will always stay there.

Friends_and_family Friends

10/10

Exceptional

03 Dec 2025

Anne

Location for us …beach, walking distance to everything. Big water jug in room, friendly staff, private

8/10

Excellent

03 Dec 2025

Derek

balcony with beach front view is hard to beat at any price.

10/10

Exceptional

01 Dec 2025

Michael

The room was very clean and organized for our arrival.

The staff, as always, were friendly and assisted when needed.

We will certainly be returning to this property.

Business_and_leisure Partner

10/10

Exceptional

13 Nov 2025

Michael

Absolutely beautiful view from our balcony straight to the beach. Everything was within a short walk from the room from food to bars to shopping. Would highly recommend this hotel for a great time

Leisure

10/10

Exceptional

12 Nov 2025

Carolyn

Staff were excellent, very helpful and very friendly. The beach area was great, and the room was right on the beach. I loved the little grassy area between the room and the beach. I really enjoyed my stay.

Leisure Self

4/10

Poor

02 Oct 2025

Cari

Ive stayed at this hotel a handful of times. I moved 3 times . The reason I moved - air conditioning. I finally asked to Be moved into the room I normally stay in and the problem was resolved. The front desk clerks were wonderful, especially the woman that I see every time I come. She is happy to see guests . That speaks volumes. 😊

4/10

Poor

30 Sep 2025

Steve

It was hot and humid. We got a big suite, but only the bedroom had an air conditioner, it was unbearable. We couldn't get our money back and had to stay in that hell for the entirety of our stay.

Partner

4/10

Poor

09 Sep 2025

Gregory

Old and dated. Only one AC in the bedroom. So the living area and kitchen, were very warm. The microwave did not work and the bathroom door was broken

8/10

Excellent

30 Aug 2025

Stephen

Good value

Spacious apartment and well equipped. Furniture a bit dated, and difficult to keep the property cool - aircon in the bedroom but not the living area. Having said that it was in a great location overlooking the beach and plenty of seats outside. I’d recommend overall.

Partner

10/10

Exceptional

29 Jul 2025

Janet

loved our room and proximity to to the beach. will stay again at Arricifes.

Leisure Partner

10/10

Exceptional

28 Jul 2025

Ed

Loved the beach area - clean despite sargassum

Leisure Family

10/10

Exceptional

22 Jul 2025

Janet

really enjoyed my stay! thank you!

Leisure

6/10

Pleasant

22 Jun 2025

Brian

They need to add a/c units in the front rooms. Only the bedrooms have AC.

Business_and_leisure Family

10/10

Exceptional

15 May 2025

Sahiba

Amazing hotel. Great location. Safe and walking distance to everything. Staff is very kind

Leisure Self

10/10

Exceptional

15 May 2025

Isabel

Nice quiet location only 10 minute walk to restaurants. We had a ocean front room with a balcony and it was wonderful, just a few steps to a private beach

Leisure Partner

2/10

Poor

23 Apr 2025

Glenn

No elevator. Air conditioning remote didnt work. Sometimes no hot water to shower. Bed sheets like sandpaper. Expensive rates.

Leisure Self

10/10

Exceptional

30 Mar 2025

Michael

Excellent property and location. Views and access to the private beach make this property a definately return.

Leisure Partner

8/10

Excellent

29 Mar 2025

Cinnamon

We’ve stayed here several times. The location is fantastic and we love their beach area. It’s not luxury but it’s clean, safe and walkable to everything Puerto Morelos has to offer.

Leisure Partner

8/10

Excellent

24 Mar 2025

Elisabeth

The inset beach area is wonderfully protected from the wind and perfect for a more quiet resting area.

Leisure Family

4/10

Poor

23 Mar 2025

Patricia

Room full of ants

Partner

10/10

Exceptional

19 Mar 2025

Christine

Location was excellent. Staff friendly; allows you to be self-sufficient by requesting services when needed. Pool was well maintained and clean. wifi - good.

Leisure Partner

10/10

Exceptional

17 Mar 2025

Eleni

This is my fourth stay at Arrecifes. I Love everything about this place. Plan to be back again and again.
Thank you to the wonderful people who make every vacation amazing!

Leisure Friends

6/10

Pleasant

12 Mar 2025

Kristy M

Cold showers, electricity out one day, water on our floor in the bathroom and bedroom, furniture is way outdated, beach was dirty and not cleaned each day trash everywhere!

Leisure Partner

10/10

Exceptional

27 Feb 2025

Daniel

California couple

Love the value of a studio with a small balcony with ocean view to have a mocha made in the kitchenette.5 minute walk to all the restaurants. Nice beach chairs on the ocean. Not new but cosy.

Partner

4/10

Poor

27 Feb 2025

jennifer

This is a very run down condo. Furniture is dirty and beat up. The door is very flimsy. The staff are rude and dismissive. The good thing is that it is directly on the beach with beautiful views.

10/10

Exceptional

22 Feb 2025

Shannon

I like the in room kitchen

Leisure Partner

6/10

Pleasant

21 Feb 2025

Danielle

It is what it is

This is my second time staying. The first I stayed in the annex which is not ocean front. I stayed in an ocean front suite this time. The room was in poor shape. The doors were broken, stove was dirty, water bottle empty. I stayed for two weeks and the screens being broken was frustrating. The couch was dirty and while I was under the impression there was no smoking everyone chain smoked on the patios and beach which was pretty annoying with little kids and the room being hot we needed the doors open. The staff they have is amazing but I do see some management issues. Getting my room cleaned was difficult as they aren’t staffed appropriately. The beach was covered in garbage and rarely tended to. The ocean front rooms are in desperate need of updates. For example there was just a drawer completely missing. There also needs to be drying racks for bathing suites and towels. The place is quaint and the location is amazing but I really wish the hotel group would put some love into the property. We will probably stay again but I can’t say I was super satisfied.

Friends_and_family Family

8/10

Excellent

18 Feb 2025

Kathleen

It was close to the beach and an easy walk to the town center.

Leisure Self

6/10

Pleasant

18 Feb 2025

Justine

A bit noisy shabby decor but nice roof top pool

This is a modern hotel but feels old. The rooms are decorated grey with wall paper that is discolored and peeling in many general looks like it needs redecorating. Extremely noisy from the bars as in so loud we felt like it was in thr room. Music stops about 23:30 thr rooftop pool is very nice with a bar and place to eat.

Partner

10/10

Exceptional

14 Feb 2025

Kelly

The place was safe and walkable to everywhere.
The beach around Puerto Morelos is not that nice, mostly because no one cleans it up or keeps it free from sargasm and other weeds.

Leisure Partner

8/10

Excellent

04 Feb 2025

Jean-Sébastien

Condo avec accès direct à la plage. Quelques difficultés avec la pression de l’eau et la toilette. Je recommande malgré tout cet endroit pour le rapport qualité prix dans un endroit de villégiature que j’aime beaucoup.

Leisure Partner

10/10

Exceptional

04 Feb 2025

Mikray

We always stay here when we visit the town. Absolutely a gem with great staff and service.

Friends_and_family Friends

8/10

Excellent

31 Jan 2025

Francois

Property could use a facelift. Some items were new but generally dated.
The suite we booked was not what we thought. Upgrade cost more than expected.
But a great beachfront property in a less crowded area, just across from the reef snorkeling.

Leisure Partner

6/10

Pleasant

30 Jan 2025

Amy

Walkable to downtown. Nice beach access, but we didn’t discover it until the second day we were there. We were in Arricifes II across the street and no one told us about beach/towels/etc. Family apartment good for small groups.

10/10

Exceptional

21 Jan 2025

Erik

Great location and nice semi-private beach section. Really enjoyed the area.

Leisure Self

10/10

Exceptional

21 Jan 2025

Neil

The beach is right there - from our room just steps away. Very quiet part of town, just a 10 minute walk from the town square. Great restaurants in this part of town too! You have to request housekeeping services, otherwise you're on your own - but making the request was easily done. Great to have a kitchen!

Leisure Partner

10/10

Exceptional

20 Jan 2025

Vanessa

Wonderful place to relax and perfect base for sight seeing. Staff are friendly and helpful, Property is a bit dated however beautiful environment and energy would stay again in a heart beat

Leisure Self

10/10

Exceptional

20 Jan 2025

craig

Winter Escape

Great escape from winter. Very relaxing

Partner

10/10

Exceptional

11 Jan 2025

Angeleah

We always enjoy our stay here. We love the beach area and lounging by the pool in the shade. The rooms are always perfectly clean. No complaints!

Leisure Family

8/10

Excellent

11 Jan 2025

ERIN

There are two buildings associated with this hotel. One is on the beach, the other is across the alley from the first building. Ideal to be in the on-the-beach building. The alley building has the tiny pool. There should be more lounge chair for guests available because the people staying in the first building left their towels on the chairs to claim them from day to day. Positives - it was quiet and easy to walk to restaurants down the street.

Friends_and_family Family

10/10

Exceptional

03 Jan 2025

eric

We plan on going back but choose a different room

Leisure Family

10/10

Exceptional

31 Dec 2024

Andrew

I enjoyed my stay here. Room was large and the balcony had a staircase down to the beach. Staff were great and extremely helpful from check-in to check-out, and also helping with taxi arrangements.

8/10

Excellent

30 Dec 2024

Kimberly

So the room itself is a bit run down- ie the ceiling leaked in multiple places when it rained but the location was fabulous. It was in a quiet part of a quiet town and we could snorkel right off the beach to see lots of different fish. Lots of dining options are within 10 minutes walking distance.

Leisure Partner

8/10

Excellent

26 Dec 2024

Vincent Jules

All inclusive when booking.
But no breakfast. We paid our booking expensive because of that ( all inclusive) but we are a litte bit deceived.

Leisure Family

8/10

Excellent

23 Dec 2024

Thomas

HAD to upgrade. Had Junior Room. Extremely small. Hotel has 2 seperate buildings. One is across a small street where pool, 10x5, is., unusable. Suite was beautiful, balcony with spiral staircase to beach.

Leisure Self

8/10

Excellent

20 Dec 2024

Angela

Place is dated and a bit clunky but served our needs for 2 nights at that price. Depends what you are looking for. The patio and beach access was the real draw for us and it was lovely! I got the sense the balcony rooms were nicer but they were in a building across the street and not on the beach, as was the very clean looking pool. A/C in bedroom worked well. Major drawbacks were the shower, which looked/functioned like a mineralized shower head from the 60s; and the fact that you could only secure the exits front and back with a physical key which is a bit of a fire hazard at night. I really appreciated the giant filtered water and dispenser supplied and the well stocked kitchen. I would definitely come back.

Leisure Friends

8/10

Excellent

14 Dec 2024

Pam

Lovely palm fringed area with lounges for guests. Direct access and views of the water.
Sadly, the neighboring \"beach club\" is noisy and intrusive on weekends. Didn't use to be that way. Sigh.

Leisure Partner

10/10

Exceptional

03 Dec 2024

Michael

Excellent beachfront property, clean, personable staff and close to all amenities.

8/10

Excellent

30 Nov 2024

Nancy

Efficient, clean. Friendly, but bed was hard and pillows were small.

10/10

Exceptional

25 Nov 2024

German

Nice beach property. Rooms have AC, but social areas don't.

Leisure Family

8/10

Excellent

24 Nov 2024

FRANCISCO

Property is few yards from a wonderful beach. You can’t beat that.

4/10

Poor

17 Nov 2024

Rogelio

Stayed here numerous times and decided stay in seaview room, not worth it! Very outdated... toilets below knees, fridge made noises all night.. asked to be moved but supposedly all rooms were taken , never saw anyone else in that area .. time find new place

Leisure Partner

8/10

Excellent

06 Nov 2024

Olena

The location of this property is probably the best. It is right on the beach with lots of shade. The rooms were clean and had all necessary amenities - we ended up in a one bedroom apartment after upgrading from a studio that was not all all acceptable due to lack of water coming out of the hot water tap. I would definitely come back but not to the studio suite. The staff were friendly and easy going. Very responsive to our needs.

Leisure Partner

8/10

Excellent

31 Oct 2024

Nathalie

Agradable. Habitación cómoda.

Leisure Partner

4/10

Poor

18 Oct 2024

Mike

I do not recommend the rooms are old and run down. No city water at this property we did not have running water, finally they moved us to a room that had water at 8 pm. It was low pressure couldn't rinse the shampoo out of my hair. The only thing this place has to offer is a good beachfront location

Leisure Partner

2/10

Poor

28 Sep 2024

Christopher

This propery was grossly reported on Expedia. It is run down, feels unsafe and no upgrade to the facility.

Leisure Partner

8/10

Excellent

15 Aug 2024

Veree

Great for the price

Just a really reasonable clean apartment on the beach ! They clean and give you some towels that’s about it but quite comfortable and especially for the price no complaints - AC only in bedroom . Loved they had purified water in the room and changed it out

Friends_and_family Friends

6/10

Pleasant

16 Jul 2024

Yanira

Playa privada

Las almohadas muy duras. El cuarto es espacioso . Entra mucha luz en la mañana porque las cortinas son transparentes por lo cual no pude descansar. Está bien ubicado y la playa es muy bonita y a pasos

Partner

4/10

Poor

03 Jul 2024

Laura

Muchas fallas en el cuarto, la regadera, el agua

Leisure Partner

10/10

Exceptional

30 Jun 2024

Tawnya

Clean neat the staff was amazing and the A/c was pumping!!!!

Business_and_leisure Family

8/10

Excellent

05 Jun 2024

Luis Fernado

AC only in the room, not good, stairs to the beach very dangerous,

Leisure

8/10

Excellent

02 Jun 2024

Maria

It was a nice stay to be in Puerto for the night before heading to the airport. Beachfront was nice and the staff was very kind.

2/10

Poor

11 May 2024

Phillip

We had bath towels with holes and sheets with red stains on them. He had a bug in are bed and the sime night. I went to the bathroom and there were small roaches on the wall. The next day i book a room somewhere else and told them why we were living. I will never stay there again.

Leisure Partner

6/10

Pleasant

20 Apr 2024

Dawn

Big red ants in the room that left us with welts. Room was incredibly hot when we arrived. Half of the electrical outlets didn’t work and we had to scoot a bed over to plug in a lamp for reading at night. Cool area, walking distance to stores with basics and restaurant. The staff were incredibly nice and helpful and the pool was cute. Wouldn’t stay again though.

Leisure

10/10

Exceptional

04 Apr 2024

Nancy

Just like being at home!

Leisure Family

8/10

Excellent

02 Apr 2024

Lindsay

Fantastic little beach area shaded from palm trees and palapas. Good rooms, clean, housekeeping available. Great spot walkable to town and restaurants. Wouldn’t advise paying for no refund transportation to/from airport with flight delays so prevalent these days.

Leisure Partner

10/10

Exceptional

31 Mar 2024

Patrick

The rooms were perfect for our extended family of 11!

Friends_and_family Family

8/10

Excellent

17 Mar 2024

Susan

Affordable break

We had a 7 night stay , was concerned after seeing a few reviews. Our room was clean , staff was great, older hotel but a gem . Great location and Enjoyed our beach stay , would book again , studio suite . Perfect and thanks again for the great stay ❤️

Partner

4/10

Poor

15 Mar 2024

Darla

Won’t stay here again

We stayed in the old part of hotel - room 114. Possibly the newer building would be better. We had one towel for 4 days 3 nights . Shower was in a Closet with wooden door and leaked water all over room- which was surprising any water got out as the shower barely trickled water. I can pee harder than that 😳 Couldn’t even rinse soap off- (by the way we had to go to grocery store and buy a bar of soap- so bring a bar …nothing is provided for shower. We did appreciate the 5L drinking water that was provided.
We never got maid service once so our bathroom trash was overflowing with toilet paper - as they don’t want you to flush it. A daily cleaning and empty of that trash would’ve been appreciated .
The beach was enjoyable and the pool at the other building seemed okay. About 60 % of beach chairs have backs that work - 40% broken.
The bed was very hard - enough to sleep a couple hours per night. And the curtains are very thin so outside lights shined in all night. Felt like daylight while trying to rest. Also, when using bathroom sink it leaks underneath so your feet will get soaking wet and floors slippery.
Reception staff was nice.
Won’t be back to stay here. We will come back to puerto Morelos as it was lovely. Quaint and clean town- nice locals- bikes to rent - snorkeling first class -

Partner

4/10

Poor

13 Mar 2024

Susan

We stayed six days and did not have hot water for showers or washing throughout the stay. One of the days the water in the shower completely stopped and another day the toilet leaked. Staff responded quickly to fix both of these issues. The kitchen had many ants so all food items had to be kept in the fridge.

The view from our room was beautiful and just steps away from the beach. Lawn chairs were available for us to use at any time.

Leisure Family

10/10

Exceptional

12 Mar 2024

Michael

Spent 9 nights in February. Room was clean and had all the advertised amenities. Staff were polite and helpful. Beach was right there and beautiful. Location was quiet and only a few minute walk to anywhere. Really enjoyed our stay.

10/10

Exceptional

03 Mar 2024

Jeff

We stayed at Hotel Arrecifes from February 24 to March 02. It was an excellent vacation and the accommodation was excellent and as advertised. The staff were very friendly at check-in and really any time throughout our stay.

We were in building 2 which is a couple minute walk to the beach with full access to the beach chairs. Our room was a 1 bedroom junior suite with a city view. The room was big with a nice sitting area. The kitchen had everything we need to make our own meals as needed. We were allowed to stay a little longer in our room after check-out as our flight was not leaving until 20:00. So that was great.

Our only minor concern was that the mattress was much firmer than we were used to but that a general issue at most accommodations.

Overall, it was an excellent experience. If you want a clean, convenient and affordable accommodation without then I would recommend Hotel Arrecifies. We would definitely stay here again.

Leisure Partner

4/10

Poor

01 Mar 2024

Renee

Shower was almost non-existent - shower head was so far above and water pressure so poor, barely useable. The smell of sewer in the bathroom was often overwhelming!!! No one ever came to clean room or empty trash - had to ask for the one time the cleaning was done! Did note several cockroaches in kitchen. Wi-Fi was poor and spotty. Even though we requested help in getting our luggage downstairs (and a young man was standing by when request was made), no one ever came to assist. Would NOT stay at this hotel again and the price point was way too high for this property.
Staff, overall, was pleasant enough and the premise felt safe.

10/10

Exceptional

28 Feb 2024

Stephen

Great beach steps from our room!

Leisure Family

4/10

Poor

24 Feb 2024

Travis

Fine.

It was just ok. Expensive for what you get.

Partner

2/10

Poor

23 Feb 2024

Jennifer

The room felt like a jail cell with no windows. The bed had bugs and was full of hair and the bathroom smelled like sewage. We had to move to a different hotel because there was no way we were sleeping there. Hoping Expedia will refund me.

Leisure Partner

10/10

Exceptional

21 Feb 2024

Daniel

Best hotel if you want a kitchen and a beach spot :)

Leisure Partner

8/10

Excellent

18 Feb 2024

Beverley

It’s all about the beachfront!! Wonderful sea views and literally 40 steps to the beach. The accommodation is quite modest. Kitchen facilities could be developed.

Leisure Friends

10/10

Exceptional

16 Feb 2024

STEPHANIE

The BEACH! The beach access and views are amazing. Two beach bar/restaurants are very close by, and it's a short walk to the town center.
The Arrecifes staff is excellent, they are easily accessible, and provide great service.
The units do show the usual and normal wear-and-tear of constant salt air exposure and Caribbean weather, but everything is clean and comfortable.
I have stayed at Arrecifes seven times and plan on returning.

Leisure Partner

4/10

Poor

11 Feb 2024

Sarah

Tiny room, window blocked

The room we booked was indeed tiny and in the Annex building however the photos online are misleading…the room was dark and in a corner. The size was so small barely a bed could fit. The window was blocked which meant no place to exit if an emergency occurred. We only stayed 10 minutes and checked out. Unfortunately we will still charged for half of our stay….this is not a suitable room and should not even be considered one, especially at the price that was charged.

Partner