Name: Breathless Riviera Cancun Resort and Spa
Address: BAHÍA DE PETEMPICH, STREET 12 MZA, 41 LOTE 2-04, Puerto Morelos- Riviera Maya, 77580, MX

Breathless Riviera Cancun Resort and Spa

Riviera Maya / Playa del Carmen · Mexico

BAHÍA DE PETEMPICH, STREET 12 MZA, 41 LOTE 2-04View location

100 reviews shown

10/10

Exceptional

31 Jul 2026

Lenore

My best friend and I stayed at the hotel and it was amazing! We plan to travel there again and we will be staying there!

10/10

Exceptional

30 Jul 2026

Jacqueline

We did the Xhale oceanfront swimout and the only disappointment was that we had the big lifeguard beach chair obstructing our perfect view but not a deal breaker. Alicia from concierge pre-arrival helped create my Vision to celebrate my partner‘s 50th birthday, she even worked on getting me the Giant “50” balloons and confetti popper. Overall the place is beautiful but a little older than Breathless Sole in Cancun which we stayed at last year and was absolutely AMAZING. The French & Mexican restaurants were on-point. We did room service twice and also had breakfast at The buffet ands there was great food options and flavor. Throughout the hotel, staff was very friendly and attentive. Edwin & Roger from the Xhale pool took great care of us. We did the Hydro Therapy and a couples massage which was really good. The Xhale lounge team are great and top shelf liquors is available there! We only drank Don Julio and no headaches. Overall, from 1-10, with 10 being highest, I would give them a 7. Why- The property just needs a little love. The floor of all the pools including our swimout needs to be re-cemented and the AC in our room leaked. Would we go again - sure but I would stay next door a Secrets to enjoy a little more quiet time instead of the party mode, They do make an effort to maintain the beach which is a bonus because the seaweed can be annoying. Be sure to get up early to catch the beautiful sunrise on the beach. Cheers!

10/10

Exceptional

29 Jul 2026

Erica

Beautiful and fun resort! The staff were amazing. The activities and amenities on the hotel is perfect for anyone looking to party. And even for those who want a more relaxing experience, there are areas activities amenities etc. for that as well. 10/10 would recommend to anyone visiting cancun

10/10

Exceptional

28 Jul 2026

Kenneth

I had a wonder experience and also met a great group of travelers.

10/10

Exceptional

28 Jul 2026

James J

The property was absolutely beautiful. Everything was in close proximity to eliminate long extended walks in the heat, which was extremely nice. The Italian restaurant was by far the most popular which caused a huge line and very long wait to be seated. Almost makes the food not worth it after you’ve been waiting for 2 hours to be seated. There is not an evening buffet option sometimes they put out buffet food in the center corridor to help take the pressure off the restaurants.

10/10

Exceptional

28 Jul 2026

Morgan

The pool party was super fun!!

8/10

Excellent

28 Jul 2026

Jorge

10/10

Exceptional

27 Jul 2026

Michael

I would recommend this to anyone who wants to have a good conversation, great resort

8/10

Excellent

27 Jul 2026

Ashley Cherie

Everything closes early, hard to just go to a bar or restaurant whenever. At night all restaurants close early, but a coffee shop with sandwiches and ice cream. They also have 24 hour room service, but order early because you’ll have to wait up to an hour for food. No you can’t order drinks thru 24 hour room service.

10/10

Exceptional

27 Jul 2026

Lauren

we really enjoyed our stay. The staff was great! Our room was clean! BOOK the swim out!

10/10

Exceptional

26 Jul 2026

Brittany

Beautiful resort with great service!

10/10

Exceptional

26 Jul 2026

Ngochuong thi

I love breathless cancun rivera ! Such a great resort. Only thing I would be honest about was the food wasn’t that great . But i recommend the buffet at spoon and the asian restaurant. But don’t get the hibachi. It’s not worth the money.

10/10

Exceptional

26 Jul 2026

Justin J

Incredible food

8/10

Excellent

25 Jul 2026

Nicole

Event staff, food, entertainment, bartenders, servers were awesome. We thoroughly loved the beach and the pools. Our only big complaint was the attentiveness to problems with the front desk staff. Our room was not ready until after 5:00, even though check in is at 3:00. We had been in property since 1:00. We couldn’t locate our baggage so we could at least put bathing suits on due to it being “in transit.” We felt like we lost most of our first day. We woke up at 3:00 am on our first night hot and realized we had no electricity. Front desk never answers the phone so we hiked it to the front desk in the middle of the night to report the outage. It was rectified by around 4:00 or so in the morning by maintenance. Honest problem but front desk was not bothered by our inconvenience. Our 2nd room we had was flooded every morning. Front desk claimed it was the a/c and did their best to dry it out but nonetheless, floor was soaked every morning and not a mention of moving our room. When anything was mentioned to Ivan the assistant manager, it was always a chuckle and “I’ll put it in my report” comment. Perhaps a better trained front desk with a bit more maturity to deal with guests would have resulted in a better overall experience.

8/10

Excellent

24 Jul 2026

Analynn Jois

I enjoyed the view and activities in this resort. There’s a variety of places to eat but hoping the buffet has more variety. The staffs were really nice and friendly. And they offer a complimentary tour to the Cancun sign and shops.

10/10

Exceptional

24 Jul 2026

Ryan

10/10

Exceptional

24 Jul 2026

Rakesha

Traveled solo had a great time . 0 compliments other than wishing the room service menus had better options.

10/10

Exceptional

23 Jul 2026

Kristopher

Hydrotherapy definitely ask about it I had an amazing time I had the swim up ocean view room that was great

10/10

Exceptional

23 Jul 2026

Cindy

The staff is friendly and always willing to assist. The resort has a lot of activities to keep you entertained! Enjoyed my stay!

10/10

Exceptional

21 Jul 2026

Arlene

From the moment we stepped foot on the property until check it, everything was perfect. I’ll be back

Family

10/10

Exceptional

21 Jul 2026

Shonda

Everything was excellent. Just wished they had more food options and pool parties last longer.
Other than that great staff and very clean.

Friends_and_family Friends

10/10

Exceptional

21 Jul 2026

fatiha

Great vacation experience! I had a blast! From the music to the custom service food and drinks all amazing!

Family

10/10

Exceptional

20 Jul 2026

Omar

Clean

Partner

10/10

Exceptional

20 Jul 2026

Lacquesia Latae

The property was absolutely amazing! Breathtaking views, private jacuzzi tub on balcony over looking the ocean! 10-10! Highly recommend!

Partner

6/10

Pleasant

18 Jul 2026

Chekena M

The pool swim up bar need more staff ..they ran out of liquor every day I was there and the verity was very limited

Family

8/10

Excellent

18 Jul 2026

Joanelle

The staff was very friendly and welcoming. The food was also very good, and the 24/7 cafe was a 10/10. I recommend this resort to groups of friends or couples looking to have a good time.

Friends_and_family Friends

10/10

Exceptional

18 Jul 2026

Destini

Everything was amazing from the time I got there to when I checked out.

Self

10/10

Exceptional

15 Jul 2026

Yolanda Walton

The staff was really nice and welcoming. The room was clean and housekeeping made sure the room was clean. The beach view was perfect, we just didn’t have access after 6 or 8.

Friends

10/10

Exceptional

15 Jul 2026

Erin

We had an amazing time at Breathless. The staff was always helpful and there was an unlimited amount of activities.

Partner

10/10

Exceptional

14 Jul 2026

Vernard

PERFECT 4 nights ! Food was good , service was good, staff were good! We have been to Cancun 5 times and this might be the best resort !

10/10

Exceptional

14 Jul 2026

Aide

Very nice place!

Partner

8/10

Excellent

14 Jul 2026

Destiny Alysia

Amazing Stay at Breathless Riviera Cancun

Our stay at Breathless Riviera Cancun was an amazing experience from start to finish. The resort was beautiful, the atmosphere was fun and energetic, and the staff truly made the trip memorable. Everyone we interacted with was friendly, helpful, and welcoming.

The resort itself was clean, modern, and had so many great amenities. The food options were enjoyable, the drinks were great, and there was always something to do whether you wanted to relax by the pool or enjoy the entertainment. The views were beautiful, and waking up near the ocean was definitely a highlight.

The Xhale Club experience added an extra level of comfort and made the stay feel even more special. The service, attention to detail, and overall vibe of the resort made this a vacation I will always remember.

I would definitely recommend Breathless Riviera Cancun to anyone looking for a fun, upscale all-inclusive experience with great energy, beautiful scenery, and excellent service. I would love to return again!

Partner

10/10

Exceptional

13 Jul 2026

Emmanuel

Excellent resort, food was 8/10

Partner

10/10

Exceptional

12 Jul 2026

Catilyn

We absolutely loved our stay at Breathless Riviera Cancun! The resort was beautiful, the staff was friendly, and overall we had a great experience.

We definitely recommend booking the xhale club, especially if premium alcohol options are important to you. It was absolutely worth the upgrade for us.

The staff truly went above and beyond when I accidentally left my phone on the shuttle. They worked tirelessly to help retrieve it, and I was so grateful for how helpful and attentive they were.

The overall vibe was great! We visited during the week, so the party scene was a little mid compared to what we expected 😂 but we’ve been told the weekends are definitely when things get lit. If you’re going specifically for the party atmosphere, I would recommend planning your stay over a weekend.

The beach was just okay.. we went during peak seaweed season and knew what to expect but the staff did their best to make sure it was clean and nice for a stroll along the shore.

Overall, we loved our stay and would definitely recommend Breathless!

Partner

8/10

Excellent

11 Jul 2026

Michael De

Staff was helpful and attentive most of the time. Our room was next to a main corridor and was very loud. The door lock had dead batteries and they said they would fix it but did not. After our first night we requested to move rooms because we were up most of the night due to the noise from other guests and staff talking and moving carts up and down the main passage way. They were very accommodating and showed us two options for rooms that we could move to. The one we selected was much better. We told them on several occasions that it was our anniversary but they didn’t provide us with any of the perks that others received celebrating their anniversary. The last night there were guests partying (yelling, screaming, laughing so loud, obviously intoxicated) near the pool from 11 pm to almost 4:30 am. The resort does not have a policy to address intoxicated guests or a policy to address noise during nighttime hours.

Partner

10/10

Exceptional

10 Jul 2026

Jon

Nice hotel I highly recommend,
The staff is so kind and helpful the spa service incredible the food is good/ok specially the steak house.

I’ll just recommend to fix the pool floor

Family

10/10

Exceptional

10 Jul 2026

Tonya

The only downside was that they charge for you to sit in the cabana . I stayed for 5 days and no one was sitting in those areas at all. You are required to purchase bottles to sit in those areas . Everything else was great. Reasonably priced for all inclusive . Also the party pool closes at 5pm every day . I’m not sure why . I feel like it should close at 7 pm or 8pm before dark

Family

10/10

Exceptional

10 Jul 2026

Brittany Nicole

Our stay was amazing! The resort was such a vibe! We really enjoyed ourselves! Many food options and the food was good! Definitely recommend staying at Breathless Riveria Cancun!

Partner

10/10

Exceptional

10 Jul 2026

Kelly and Michelle

Beautiful resort! Our stay was wonderful and we loved every minute. The music can be a little much at times, but then you can go relax in the chairs by the beach. Overall, we are pleased with our decision to stay at Breathless.

Partner

10/10

Exceptional

10 Jul 2026

Ariuntuya

Excellent

Partner

10/10

Exceptional

10 Jul 2026

Shantese

I had a great time. My only issue is that the beach was filled with seaweed

8/10

Excellent

07 Jul 2026

Deresie

We had a wonderful stay at Breathless Cancun! Overall, it's a beautiful resort. It's on the smaller side compared to some all-inclusive resorts, but we actually loved that because everything was easy to get to. The way the natural surroundings blended with the modern décor created a really relaxing atmosphere.
We stayed in a swim-out room and absolutely loved it! The staff throughout the resort were friendly and welcoming, the beach was beautiful, and the pools were great. We especially enjoyed the lunch buffet, and the Italian and steakhouse restaurant was one of our favorite dinner spots.
We also treated ourselves to the spa, and it was the best money we spent! The individual bungalows were absolutely stunning, and the entire experience was relaxing, peaceful, and worth every penny. We visited during the World Cup quarterfinals, and the resort really went above and beyond for the Mexico game. The atmosphere was so much fun and made the experience even more memorable! The only thing we wished for was more nighttime entertainment. The shows they offered were excellent, especially the cabaret show, but we would have loved to see more options throughout the week. We had access to the Xhale Club, and I definitely recommend upgrading if you can. The drinks were great, and we really enjoyed the added perks. We also ordered room service several times, and every experience was fast and excellent. Overall, we had a fantastic vacation and would definitely recommend Breathless Cancun.

Partner

10/10

Exceptional

07 Jul 2026

Yolanda

Our stay was absolutely amazing and the perfect escape from the stresses and worries of everyday life. Everything we needed was right at our fingertips, allowing us to truly relax. We never had to worry about making plans or decisions—there were so many incredible dining options and beautiful places to unwind. It was the ideal adults-only, all-inclusive getaway, and we left feeling completely refreshed and recharged.I’m

Partner

10/10

Exceptional

07 Jul 2026

shawn L

Excellent staff; they make the vacation! property was clean, and the system to keep the seaweed off the beach was good.

Partner

8/10

Excellent

05 Jul 2026

Adrian

Good food, service and need a little of updates to the property the rooms are great !!!!!

Family

10/10

Exceptional

04 Jul 2026

Carey

Great resort with better staff and vibes. It is definitely a lively entertainment place, never a boring moment. I am definitely coming again

Partner

10/10

Exceptional

04 Jul 2026

MARK

Had a great stay with my wife for her birthday and appreciated the extra touches the staff did for her birthday. Rodger & Edwin at Xhale pool were incredible and thought the overall service was great. Picante was probably our favorite restaurant but the food overall was great. Highly recommend the hydrotherapy at the spa.

Partner

10/10

Exceptional

03 Jul 2026

Vanessa

The staff members Johnathan and Rafael at the breakfast buffet were excellent!!! Both were friendly and took care in remembering our names as guests. They suggested foods that we haven't tried previously. Johnathan and Rafael are an asset to your establishment!

Family

10/10

Exceptional

03 Jul 2026

Leandra

Everything was great

Partner

10/10

Exceptional

03 Jul 2026

Jaizmin

Fun resort

10/10

Exceptional

03 Jul 2026

Cara

The resort is beautiful. The rooms were cold and clean. The food was great considering what you get at an all-inclusive resort usually. The service at the xhale club pool was amazing. The service at the party pool was mediocre. The app completely sucks. We tried to reserve the events they have and room service and it froze and didn't work half the time.

Friends

10/10

Exceptional

02 Jul 2026

Sabrin Hussein

Fio made my husband’s and my experience truly unforgettable. Since it was our first time staying at a resort and visiting Cancun, she was so helpful and made everything easy and stress-free. She even helped us book a private dinner and answered every question we had along the way. She made the entire process seamless from start to finish. We will definitely be returning!

Partner

6/10

Pleasant

02 Jul 2026

Diana

The resort was a short distance from the airport about 20 min out. We did not get to try all the amenities it has to offer as unfortunately, our experience took an unexpected turn on the first night there.

Several hours after the pool had already closed, my husband slipped and fell outside one of the building restrooms. The area was extremely slippery, yet there were no wet floor signs or any other warning to alert guests of the hazard. As a result of the fall, he suffered a fractured foot. What makes this especially frustrating is that this accident could have been prevented with proper safety precautions. Even if the floor had been recently cleaned or was wet for another reason, guests should have been clearly warned with visible caution signs. We hope the resort takes this incident seriously and improves its safety procedures so that no other guest has to experience what we did.

We cannot overlook this experience when reviewing our stay, and we sincerely hope management addresses these safety concerns moving forward.

Family

10/10

Exceptional

02 Jul 2026

Garnett

Great

Partner

10/10

Exceptional

01 Jul 2026

Zaniyah Monea-Shayana

Everything was great besides the food but that’s to be expected

Partner

8/10

Excellent

01 Jul 2026

Brittany

Everything was amazing. Definitely good vibes. The staff is great and will do whatever they can to make sure you get what you need. The only downside is the beach isn’t the beach. Not bad, but it wasn’t my favorite beach ever.

Partner

10/10

Exceptional

29 Jun 2026

Jasmine

The staff was excellent, polite, friendly and had good vibes! The resort was clean and food was so good! Always had activities going on! Definitely would go back!

Friends

10/10

Exceptional

29 Jun 2026

Rocio

Loved the service from Roger and Edwin.. so attentive and helpful.. you need more like them. We didn’t like how we kept trying to book the Hibachi and either we called and couldn’t do it and online wouldn’t work.. very disappointing.

Family

10/10

Exceptional

29 Jun 2026

Isabel

Fun atmosphere. Friendly staff.

Friends

10/10

Exceptional

28 Jun 2026

Taniyah

Great stay

Partner

4/10

Poor

27 Jun 2026

radhika

The room was beautiful. Food was decent.
The only issue was that there was music blaring from 8 am to 10 PM constantly. You could hear it loudly inside the room. There was no sound proofing. It was loud enough to give you a headache.
The beach front is very small so not a great walk.
Overall it was a party vibe which is great for those who like it.

Partner

10/10

Exceptional

27 Jun 2026

Rosa Elizabeth Genere

The STAFF at breathless rivera cancun resort and spa is BEYOND AMAZING! MAURICIO, KARLA,ERIK, SANDRA ( the waiter at the restaurants) and Ivan made my stay INCREDIBLE! I felt at home and cared and thought of! It was amazing to wake up everyday excited to know what was the activity these guys had in store for us! They are always smiling and excited to make us feel great! My experience would have not been the same without them.

Partner

10/10

Exceptional

26 Jun 2026

Kenneth

Very nice and clean

Friends

10/10

Exceptional

24 Jun 2026

josphat

Very nice place

Self

10/10

Exceptional

24 Jun 2026

Franci

Nice beach view

Partner

10/10

Exceptional

24 Jun 2026

Courtney

Bring cash!

8/10

Excellent

23 Jun 2026

Leslie Andrea

The rooms were kept clean, and the linens were changed daily.

The staff was super friendly and accommodating, throughout the entire resort.

I only wish all restaurants were open to all guests. I personally do not care for buffets and prefer to order off the menu. There were not a lot of Exhale guests using the facility which seemed to be a waste.

There was a bit of a mildew smell, but rooms spray helped the issue.

The beach view and pools were fantastic! The cushions in the pools needed to be cleaned of debris from the palms...

I stayed at Breathless in Jamaica and there was an iPad to control the lights, fans, air and the radio. That would have been an advantage, instead of having download an app on your phone.

Family

10/10

Exceptional

23 Jun 2026

Dominic

Great resort. Will be back soon!!

Partner

8/10

Excellent

22 Jun 2026

Marcus Leslye

Very clean resort

Friends

10/10

Exceptional

22 Jun 2026

Adam

Although the resort is amazing, it was really the staff that made it 5 stars!

Family

10/10

Exceptional

21 Jun 2026

Jovada

Breathless was everything and more! The staff was amazing and very helpful. The room service food was good and very quick. The pool parties are amazingly fun and them drinks at the swim up bar will sneak up on you. The swim up room is very nice and the double showers in the room I loved it.

Partner

10/10

Exceptional

21 Jun 2026

Melanie Elaine

Great place to vacation. The service was top notch. The staff was welcoming, friendly and helpful. The party atmosphere was great. 10 out of 10 for our stay!

Partner

10/10

Exceptional

21 Jun 2026

Megan

My boyfriend and I stayed at Breathless Riviera Cancun for our birthday trip, and it was an absolutely wonderful experience from start to finish!

The food was outstanding—without a doubt the best food I’ve ever had at any all-inclusive resort. The French restaurant was absolutely out of this world, and the Italian restaurant served some of the best Italian food I’ve ever had that I didn’t cook myself! Every meal exceeded our expectations, and the quality, variety, and presentation were exceptional.

The staff was incredibly friendly, welcoming, and attentive throughout our stay. Everyone went out of their way to make us feel special and ensure we had a great time.

The property itself was beautiful, well-maintained, and full of energy. There was always something fun going on, whether it was entertainment, activities, or live events. We never found ourselves bored and loved the lively atmosphere.

This was one of the most enjoyable vacations we’ve taken, and we’re already talking about coming back. I highly recommend Breathless Riviera Cancun to anyone looking for a fun, relaxing, and memorable getaway. Whether you’re celebrating a special occasion or just looking for an amazing vacation, this resort delivers. We can’t wait to return!

Partner

10/10

Exceptional

20 Jun 2026

Gracie

Everything was excellent! Yes, there was a lot of seaweed, however, it’s Mother Nature and you can’t blame the hotel for that. The food was great, the staff was great and we had an amazing time.

Partner

10/10

Exceptional

19 Jun 2026

Robert

Property and service are great. Seaweed is terrible in this region and especially at this property.

Partner

10/10

Exceptional

19 Jun 2026

Becky

We had an amazing stay at Breathless Riviera Cancun and can’t wait to return!

One of the things we loved most is that the resort is compact and easy to navigate. Everything is close by, so you’re never stuck walking long distances, yet there is always something going on. From pool activities and entertainment to surprise taco cart pop-ups and special events, there was always something fun happening.

A special thank you to Victor at the pool, who took such great care of guests and helped make every pool day enjoyable. Edwin and Roger at the bars were fantastic, friendly, attentive, and always remembered us with a smile.

The entertainment team, especially Erik and Sophia, brought incredible energy to the resort and made every activity more fun. The Britney Spears show was an absolute highlight of our trip and had everyone singing and dancing along.

We also loved being so close to Puerto Morelos. The town was charming, easy to visit, and gave us a chance to enjoy the local atmosphere outside the resort.

Another unexpected highlight was watching World Cup matches during our stay. The energy around the games was contagious, and it was such a fun place to enjoy the excitement with other guests.

A special thank you as well to Israel for the custom puppy artwork. It was such a unique and meaningful keepsake that we’ll treasure for years.

Thank you to the entire Breathless team for making our vacation so memorable. If you’re looking for a lively resort with great food options,

Partner

10/10

Exceptional

18 Jun 2026

Caroline

The property is clean and well staffed. We loved the variety of restaurants on site plus the snack areas and breakfast buffet. The three pools had slightly different vibes, such as DJ pool, larger chill pool and then the Secrets pool. The pool staff particularly Roger and Edwin were outstanding. We honestly did not want to leave.

Friends

10/10

Exceptional

18 Jun 2026

Tamieka

The staff was friendly and the food for dinner was great.

Partner

10/10

Exceptional

18 Jun 2026

Krassimire Tonev

My fiancée and I just spent five amazing days at Breathless Riviera Cancun, and we couldn’t have been happier with our experience. From the moment we arrived until the day we left, the service, food, entertainment, and overall atmosphere exceeded our expectations.

The resort itself is beautiful, well-maintained, and offers the perfect balance of relaxation and fun. The restaurants were excellent, with plenty of variety, and the staff consistently went above and beyond to make us feel welcome and taken care of.

One highlight that deserves special recognition is the gym. As someone who enjoys working out while traveling, I was genuinely impressed. The fitness center was spacious, clean, and stocked with high-quality equipment that rivaled many commercial gyms back home. It made it easy to stay on track while enjoying vacation.

We also want to give a special thank you to Mario and Lidia, who helped make our stay even more memorable. Their friendliness, professionalism, and genuine hospitality stood out throughout our trip. They consistently went the extra mile and truly embodied the exceptional service that Breathless is known for.

Overall, this was a fantastic vacation. We made incredible memories, met wonderful people, and left already talking about coming back. Highly recommend Breathless Riviera Cancun to anyone looking for an unforgettable all-inclusive experience in Cancun!

Partner

10/10

Exceptional

17 Jun 2026

Pedro

Great staff, the room was always clean. Congratulations to Omar from the Lobby area for his assistance during the late checkout and his attention every time we went
Thanks

Partner

6/10

Pleasant

17 Jun 2026

Kayla

Only negative thing I would say is the bottom of the pools need to be done because I was getting scratches and you can never get reservations for the teppanyaki place I tried for 3 days. Other than that staff was super nice and very welcoming

Partner

10/10

Exceptional

16 Jun 2026

Charise Renee

Great resort. The only reason I give it 4stars is because we booked an Ocean View room and had absolutely no view of the ocean. It actually was more of a tropical view. The landscape and the palm trees grew beautifully but completely interrupted our view of the ocean. The resort may want to consider re-categorizing the room. It was slightly disappointing cause we were hoping to wake up and end our night to the view

Partner

10/10

Exceptional

12 Jun 2026

Lacquesia Latae

The property was absolutely beautiful! Staff was amazing and food and drinks were 10-10!

Self

10/10

Exceptional

12 Jun 2026

Craig

Upscale party resort.

Partner

8/10

Excellent

10 Jun 2026

Stephanie

We had a wonderful time!

We had excellent service from the butler service, the bartenders and entertainment staff! The entertainment was better than any other place we have stayed.

The pools and giant hot tub were wonderful!

There was room for improvement on cleanliness and the beach was not the same as in Cancun.

Overall, it was a great stay!

Partner

4/10

Poor

10 Jun 2026

MELANIE

My daughter was celebrating her 30th birthday. The manager at the hibachi place told us our party of 7 could come then when we got there he act as if he had never spoken with my daughter and was rather rude. Then speaking with another manager they apologized and advised us that they will make up for that. They said the next day they would escort us to the secrets resort for an amazing birthday dinner. Only for us to be waiting where they told us the next day but that manager was off. We was escorted by someone else that did not know any of the details from the prior manager. It was made like there would be some special accommodations for her table maybe look decorative or nice set up. The table was normal setting nothing over the top per our prior issues the night before. The food the entire trip was just not good. I was so excited for this trip but it really wasn’t the best trip at all and that was very disappointing. Some of the staff was great but then there were some that was definitely rude. The club closed early. It wasn’t a lot of music events. The bars also closed early. For this to have been a adult resort, I expected more.

Family

10/10

Exceptional

09 Jun 2026

ELIZABETH

Loved the staff and resort

Partner

6/10

Pleasant

09 Jun 2026

Becca

We enjoyed our stay over all but a few things to note that might help future travelers.

There is loud techno-esque music (themed each night) played until 11ish and louder visitors that party on past that. Totally fine if that’s what you’re into! We wished we would’ve known and stayed on the secrets side and used the breathless pools. We slept like garbage so definitely bring ear plugs, or if you’re the party type, this will be your jam!

Additionally, we upgraded when we checked in to a swim out but received basically no information on what that included or how to find anything at the resort. No information on restaurants, pools, activities, etc. We did some thorough googling in the room which was irritating but we found the app which helped a ton (hilton inclusive). We also learned late that our upgrade would’ve gotten us into other spaces but we didn’t know that.

The staff over all were great. They were so kind and ready to help whenever needed!

Food was fine. If you’re going to an all inclusive for quality dining, you’re probably doing it wrong. They were great at asking about food allergies and making accommodations but if you’re gluten free, vegetarian or vegan you will really struggle here. (Stayed at secrets Moxche a couple years ago and they had good vegan options).

Pools were fun. We stayed at the energy pool more than the party pool. Both you’d want to claim seats early (by 8am).

Friends

2/10

Poor

09 Jun 2026

ALINA

This place isn't at all like the pictures. It is outdated . Pool is patch cushions and chairs are faded, or torn. Pools are murkey and dirty. On 3 antibiotics after swimming in them. The food was only good in the French place , Steak place in the evening time and pizza by the ocean. Asian place was okay. Some of the best food was the room service. Pools had hair floating in there. Party pool was playing nasty/dirty music Saturday and sunday . Beach is pretty much nothing there. Don't bother booking Bali beds through the Spa. They lost our reservation and nothing was ready and the bed we picked out was given to someone else. Even though we were assured it would be ready at 11am. Club lounge js pretty much usless and out of the way. We had a swimout room with ripped chair and rugs and looked like mold on one og the pillows and floor. Fot extremely sick from the mold in the room. Still recovering days after our trip. Mexican restaurant was the worst. Both of us threw up after eating there. We still have extrem stomach problems after visiting this place. The only good thing was Daniel and 1 other bartender working week of 61 to 6/4 at the club pool and Romeo. Im shocked this place is a 4 diamond resort.

Partner

10/10

Exceptional

09 Jun 2026

Jerry

Food in the buffet could have been better. The swim out pool was nice but would have liked it to be cleaned out often.

Partner

10/10

Exceptional

08 Jun 2026

Telmo Patricio Moran

Espectacular

Friends

2/10

Poor

03 Jun 2026

David

The food there isn’t great. Two of the restaurants were just ok. The drinks were gross. It gave me a headache. I was scolded by an employee named Vicente at the pool for having my dog on a stroller there. While checking in, they said I could. Vicente had an attitude and was very rude. They says dog friendly but it really wasn’t. We booked a swim out beach front and the water in our pool wasn’t that clean. I see them cleaning the ones near the pool more.i regret staying here.

Pet

4/10

Poor

02 Jun 2026

Aaron

Restaurant service was lousy.

10/10

Exceptional

02 Jun 2026

Timothy James

My husband an I had an incredible experience at Breathless. The staff were so friendly, the food was great quality, our room was fabulous, and the entertainment was excellent. We had such an amazing experience and cant wait to come back.

Partner

10/10

Exceptional

01 Jun 2026

Kourtney Alise

Beautiful resort. Plenty of nightlife. Something every night. The pools were phenomenal with ample seating, towels and music. Bars were very attentive. Will definitely be revisiting.

Friends

8/10

Excellent

01 Jun 2026

Jordon

The resort was nice,food was decent, the hibachi was really and good and they do a good job of keeping the resort clean

Friends

10/10

Exceptional

01 Jun 2026

Vivian

I loved everything about this hotel.

Family

10/10

Exceptional

31 May 2026

Christopher

Rooms were clean and staff were friendly. Beach view was nice however the weather played a part in a not so pleasant experience.

Partner

10/10

Exceptional

30 May 2026

Michael

The property was great. Small enough it was easy to get used to and move throughout quickly while still sufficient restaurants/bars/amenities.

The events in the pool and beach volleyball were well run by staff. Special shoutouts to Eric, Adi, Andres and the guy who ran the bingo and music trivia yesterday, May 28 (sorry, forgot your name!).

Partner

8/10

Excellent

30 May 2026

Dialka

The property is beautiful. The staff is very helpful and attentive. The food was very tasty, but I was hoping for more Mexican options to enjoy. They seem to focus more on American food, which is odd since it’s in Mexico.

Friends