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Velas Condos

Riviera Maya / Playa del Carmen · Mexico

Av. Javier Rojo Gomez Calle Plutarco, 3 yesView location

9.2/10Excellent291 Reviews
Cleanliness9.4/109.4
Service9.4/109.4
Comfort9.4/109.4
Condition9.2/109.2
Location10.0/1010.0
Neighborhood9.6/109.6
Value9.2/109.2
Amenities8.6/108.6
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Velas Condos

Condos Vela is a very comfortable Aparthotel located North of the Riviera Maya , it has a total of 13 units , 6 of them are ocean front where you have a beautil view of the Caribbean Sea wiht beautiful sunrises and sunsets, all the units are fully equiped and with all the amenities you need to make your stay a pleasant one.

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With a stay at Velas Condos, you'll be centrally located in Puerto Morelos, within a 5-minute drive of Puerto Morelos Town Square and Puerto Morelos Beach. This aparthotel is 12.3 mi (19.8 km) from Maroma Beach and 13.3 mi (21.4 km) from Moon Palace Golf Club.

Make yourself at home in one of the 13 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and ovens. Rooms have private balconies. 34-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include laptop-compatible safes and desks, and housekeeping is provided on request.

The front desk is staffed during limited hours. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.

Popular amenities

Swimming Pool
Free WiFi
Parking available
Airport transfers
Concierge
Entertainment
Non-smoking
Childcare

Check-in and check-out

Check-in from 3:00 PM
Check-in until 10:30 PM
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

Beach nearby No rollaway/extra beds available No elevators Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Cleaning fee: MXN 350 per accommodation, per stay (varies based on length of stay)

    We have included all charges provided to us by the property.

  • You need to know
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    The front desk is open daily from 8:30 AM - 10:30 PM. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and cash
    • Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
    • Host has not indicated whether there is a smoke detector on the property
    • Safety features at this property include a fire extinguisher
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Minimal age
    18
  • Optional fees
    • Housekeeping fee: MXN 350 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    French

    Spanish

Nearby attractions

Arrecife de Puerto Morelos National Park 0.2 km / 0.1 mi
Ojo de Agua Beach 0.3 km / 0.2 mi
Faro Inclinado 0.8 km / 0.5 mi
Puerto Morelos Town Square 0.8 km / 0.5 mi
San Jose Catholic Parish 0.8 km / 0.5 mi
Puerto Morelos Artists’ Cooperative 0.9 km / 0.6 mi
Puerto Morelos Beach 2.5 km / 1.6 mi
Monumento Ruta de los Cenotes 4.3 km / 2.7 mi
Sanctuary of Hope and Time Capsule 4.8 km / 3 mi
Dr. Alfredo Barrera Marin Botanical Garden 4.9 km / 3.1 mi
Jungle Spa 5.3 km / 3.3 mi
Playa Paraiso Golf Course 15.5 km / 9.7 mi
Cirque du Soleil Boutique at Vidanta Riviera Maya 15.7 km / 9.7 mi
El Rey Polo Country Club 15.8 km / 9.8 mi
Nicklaus Design Golf Course 16.1 km / 10 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 13
  • Number of floors (main building): 3
  • Double rooms: 3
  • Suites: 1
  • Triple rooms: 3
  • Quadruple rooms: 3
  • aparthotel
  • American Express
  • MasterCard
  • Visa
  • Wheelchair-accessible
  • Car park
Show 28 more facilities & services
  • Key Collection
  • Check-in hour
  • Check-out hour
  • Late Check-out
  • Wi-fi
  • Secure parking
  • Airport ShuttleExtra charge
  • Smoke detector
  • Hotel safe
  • Garden
  • Terrace
  • Luggage room
  • Toaster
  • Clothes dryer
  • Grill/BBQ
  • Private pool: 1
  • Bikes available
  • Towels and bed linen
  • Café
  • Non-smoking area
  • Breakfast room
  • Outdoor freshwater pool: 1
  • Children’s swimming area: 1
  • Deposit on arrival
  • Identification card at arrival
  • Flight information required
  • Non-smoking establishment
  • Minimum check-in age: 18
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Double or Twin CAPACITY 2Double or Twin • CAPACITY 2DBT.C2

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    CAPACITY 2

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Velas Condos

    Double or Twin CAPACITY 2

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    CAPACITY 2

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.C2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT POOL VIEW ONE BEDROOMAPARTMENT • POOL VIEW ONE BEDROOMAPT.B1-VP

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    POOL VIEW ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Velas Condos

    APARTMENT POOL VIEW ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    POOL VIEW ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B1-VP

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT CITY VIEW QUEEN BEDAPARTMENT • CITY VIEW QUEEN BEDAPT.CV-QN

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    CITY VIEW QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Velas Condos

    APARTMENT CITY VIEW QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    CITY VIEW QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.CV-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT OCEAN VIEW KING BEDAPARTMENT • OCEAN VIEW KING BEDAPT.KG-OV

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    OCEAN VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Velas Condos

    APARTMENT OCEAN VIEW KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    OCEAN VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.KG-OV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Velas Condos

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT POOL VIEW TWO BEDROOMSAPARTMENT • POOL VIEW TWO BEDROOMSAPT.B2-VP

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    POOL VIEW TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Velas Condos

    APARTMENT POOL VIEW TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    POOL VIEW TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B2-VP

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT OCEAN FRONTAPARTMENT • OCEAN FRONTAPT.OF

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    OCEAN FRONT

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Velas Condos

    APARTMENT OCEAN FRONT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    OCEAN FRONT

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.OF

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Velas Condos

9.2
Excellent
291 Reviews
Cleanliness
9.4 /10
Service
9.4 /10
Comfort
9.4 /10
Condition
9.2 /10
Location
10.0 /10
Neighborhood
9.6 /10
Value
9.2 /10
Amenities
8.6 /10
100 reviews shown
10/10
Exceptional
21 May 2026
Alexandra
Great location - steps from the beach and minutes from the main strip/restaurants etc. The unit was clean and just as advertised. The small pool was perfect for our young kids. The host was friendly and helpful - she provided beach chairs and toys upon request.
Family_with_children
8/10
Excellent
01 Apr 2026
Zackary
Would recommend but be aware. Area under construction and can have plumbing problems out of their control, even the ocean view rooms will be over looking an over grown empty lot. That said everything else was great! The area is fun and walkable, room was clean and well kept, and service was excellent and issues were dealt with quickly and easily.
Partner
10/10
Exceptional
24 Feb 2026
Dana
Alba is amazing. Very clean accomodations. Everything is within walking distance.
Partner
10/10
Exceptional
24 Feb 2026
Deborah
Great location, comfortable beds, 2 bathrooms, beach chairs, bikes to use. nice little balcony with great views.

Suited our needs perfectly, we would stay there again.
Partner
2/10
Poor
05 Jan 2026
lisa
This was by far the worst experience staying at Velas Condos. We arrived late at night and all we wanted to do was get some rest. The bedroom and shoddy linens should have been our first hint at the quality of the rest of the condo. The bed linens consisted of two lumpy pillow with a pink decorative pillow and two thin sheets on the bed. Hardly luxurious, more like a youth hostel. The bathroom sink faucet sprayed water all over and the cabinet was warped and peeling from water damage. The kitchen was likely the nicest area. The living area left much to be desired with an extremely uncomfortable fold-out futon type sofa where you sink to the ground when sitting on it. The worst part of staying in the condo is the constant construction and noise against the wall of the condo. Constant loud bangin, drilling, and pounding, it was unbearable. We contacted the owner, complained and advised we wanted to check out and why. We were told to contact Expedia who had difficulty contacting the owner, no luck with the owner on a refund. We recorded the noise to submit with our complaint. Very little was done to rectify our financial situation. We scrambled all morning to find alternate accommodation and we had to pay out of pocket for new accommodation to cover the period we would have been at Velas Condos. Overall - a nightmare. Buyer beware on this place - book here at your own risk.
Leisure Partner
10/10
Exceptional
01 Jan 2026
Paula
We liked being right on the ocean.
We only stayed one night
8/10
Excellent
30 Dec 2025
Hilary
Room was very clean. The front desk person was amazing! Unfortunately because of the construction next door the noise was relentless starting quite early. Perhaps a warning when booking as I would likely have booked elsewhere
Leisure Family
8/10
Excellent
27 Dec 2025
Victoreold
It was a nice clean room in a great location close to beach and downtown. Alva was a super hostess. Only thing that was amiss was the towels. A few were soiled, especially the beach towels. All in all, fantastic and comfortable stay.
Leisure Partner
10/10
Exceptional
14 Dec 2025
Sarah
Alba is so sweet and hospitable. Great stay. Comfortable beds.
Leisure Friends
10/10
Exceptional
12 Aug 2025
Jamielyn

Wonderful first time in Mexico!! Stay here!!!

Abba was amazing! First time in México, my daughter and I spent her 8th birthday there. Our stay was quiet, and it felt like we were the only ones there!
I loved that the beach club was right out the back door and the servers were amazing :) Uber from the condo to our friends resort was only $3USD.
Walking distance to downtown and all the cute shops and food places. SODA the local store has more American options, SIX is another good option for snacks/toiletries etc. there’s a 7-11 on the main stretch between resorts too.

I got these earrings a while back and wore them the first time to Mexico. The color seemed fitting
One of the first things Abba said to me when arriving at the condos was how much she loved my earrings and how she loved the color.
(she gets off at 6pm but stayed past 9pm for our arrival and made sure the ac was on in our condo)
So when I left, I gave them to her. ❤️
I left her a little translator to hopefully help with future guests, and an energy drink i wasn’t going to be able to take through security.
She went out of her way to get my daughter a birthday cake from the local market, showing me pictures thru WhatsApp to help me decide which one to get.
She gave us tips and advice, and even the local pizza delivery WhatsApp #.
She was a wonderful host and I am glad she loves them and they look beautiful on her! 🥰
I always try and pay it forward to people, and
It makes our memorable trip even more special.

Muchas Gracias y Nos vemos pronto! ❤️
Friends_and_family Family
6/10
Pleasant
11 Jul 2025
Arnaldo Coello
Dirty and noises
Leisure Family
6/10
Pleasant
26 May 2025
Ese
we liked that the property was right near the beach. The apartment was spacious and clean. The kitchen was stocked with utensils and we got water. They also were able to give us beach chairs and an umbrella. The pool was nice for a dip. There were many restaurants and entertainment options like live music. now for the bad parts, the management needs improvement. There was not enough communication before we arrived to check in, and there was a moment of panic as I thought no one was there to give me access. Eventually, it was resolved, and the manager was very responsive and apologetic after that however, my biggest pet peeve about this place was that there was no hot water in the shower and the drain was clogged. there was really nothing anyone could do about it further the cleaning does not include making the bed, which is really strange although the kitchen and floors would be cleaned. The bed will not be made and linen’s not changed. I probably would stay here again if the price made sense but I think it’s a lovely property. It just needs some extra TLC and attention from management
Leisure Partner
10/10
Exceptional
21 May 2025
Anne
Alba is the absolute best
10/10
Exceptional
31 Mar 2025
Polehencio
First of all thank you Alba the front desk lady for everything specially my daughter’s birthday unforgettable awesome memories and thank you so much for making us feel at home and family.Velas Condos experience was the best hands down love the town and the people there.
Leisure Family_with_children
10/10
Exceptional
19 Feb 2025
Anne
Alba is the best!! Another wonderful stay and she makes navigating any and all needs so easy!
Leisure Family
10/10
Exceptional
24 Dec 2024
Ruth
Velas is a neat little condo, conveniently located close to downtown and right on the beach. The manager, Alba is friendly and helpful. She welcomed us to use the bikes and asked if we needed help with them in any way. We opted to not have housekeeping service during our stay, and Alba assured that we always had any house keeping conveniences such as fresh towels, soap, and toilet paper. She is an excellent host and we will stay there again.
Leisure
8/10
Excellent
14 Dec 2024
Melody
This condo had everything we needed! They also arranged a taxi for us- and shared the contact info so I felt confident- thank you
10/10
Exceptional
07 Nov 2024
Melvin
Excellent value and location. Would definitely stay again.
10/10
Exceptional
01 Nov 2024
Sheri
Staff were excellent, going above and beyond to make our stay enjoyable
Leisure Partner
10/10
Exceptional
24 Oct 2024
Maria
Really enjoyed our stay , it was perfect location and near the best food shops ! Sunrises and sunsets in plain view. Really enjoyed the 2 bedroom condo , great for our family of 5 . Thank you for the best hospitality .
Leisure Family_with_children
10/10
Exceptional
06 Jul 2024
Jeffrey
Easy access to fishing and diving and a really pleasant town
Leisure Family_with_children
6/10
Pleasant
19 Jun 2024
Kelly
I liked that the property was walking distance to the beach.
However, there was major construction of a new building right next door to our unit - loud construction daily except Sunday.
Leisure Family_with_children
10/10
Exceptional
17 Jun 2024
Kristina

Great little gem.

Although our stay was short it was a terrific one. We will definitely be back. Staff was super friendly and property is clean and well maintained.
Allma was amazing to work with on arrangements.
Lots of great little restaurants on the street and easily walkable to the downtown for any last minute items you need for the trip.
Partner
8/10
Excellent
08 Jun 2024
Peter

Lovely stay

We loved the Velas Condos. We arrived very late and our hostess stayed to help us check in and get settled. The room and common spaces were very clean, and the location is great in the cute, developing area of Puerto Morelos. We only spent one night, but were interested in exploring more of the area. Our only complaint was that just the bedrooms are air conditioned, so the kitchen and family area were pretty hot. We slept well though!
Friends_and_family Family
10/10
Exceptional
24 May 2024
Sherri Ann
Excellent stay! Alba you will be the reason we come back. You are absolutely fantastic and made our trip wonderful. Thank you for everything.
Leisure Family
10/10
Exceptional
23 May 2024
Whitney
The property itself was awesome!! Staff went above and beyond. The area is full of noisy construction from about 8a-6p and beach had trash in it. But the hotel itself is a real gem!
Leisure Family
10/10
Exceptional
01 May 2024
Anne
Parfait séjour au condo Vela’s, propre, personnel accueillant et parfaitement situé au bord de la mer. Toutefois notez qu’il y a de la construction dans les alentours, peu être un peu bruyant par moment.
Self
6/10
Pleasant
22 Apr 2024
Rubin
The condo is well located 1 minute from the beach and walkable to many restaurants and the grocery store. We parked our car and did not use it for a full week. The condo supplied 20 L of drinkable water. It also has beach chairs, umbrella and coolers. All was greatly appreciated. Unfortunately the construction next door from 8 am to 6 pm makes it impossible to sit on the balcony or enjoy the pool. Also, the shower head and the faucet in the bathroom needs to be changed. It doesn’t flow properly. An extra mirror in the bedroom would make getting ready in the morning or evening faster. Thanks to Alba the manager who was always available via What’s App.
Leisure Partner
8/10
Excellent
04 Apr 2024
Maricoleman
Great service from the front desk staff. They were very accomodating and check in was fast. Only downside is the construction next door although it didn’t bother us much. Would recommemd these condos right on the beach and near town.
Friends_and_family Family
10/10
Exceptional
24 Mar 2024
Verified traveler
The Manager, Alba, was always available to help and offer assistance or advice. She was friendly as were all the staff. Great location on the beach and short walk to the centre of town and the restaurants.
Partner
10/10
Exceptional
07 Dec 2023
Roberto
The best place in town
10/10
Exceptional
03 Nov 2023
Susan
We wish we could stay longer. Great place.
10/10
Exceptional
27 Oct 2023
Shawn

Great place to stay!

Great place with access to the beach and walking distance to every thing!!
Partner
10/10
Exceptional
24 Oct 2023
Alberto
Very nice apartment and comunicación was great. safe and very close to the beach
Leisure Family
10/10
Exceptional
24 Oct 2023
Anne
Alba is excellent. All our questions and curiosities answered with thought and kindness.
10/10
Exceptional
09 Aug 2023
Andrew
Very nice condos with attentive staff.
Leisure Family
2/10
Poor
27 Jul 2023
Ilda
This property does not have a pool like advertised its a joke and theres no receptionist, no cleaning or able to replace dirty towels either. The place was hot and smelled like sewer. The room was dirty the kichen was dirty and bathrooms were so filthy.I left there disgusted and checked in elsewere more comfortable and very clean on the second day also due to a notice was poted on the door that said this place was suspended by the Civil Protection of Puerto Morelos on 7/24/2023. With so many nice places to chose from please do not go here you will regret it.
Leisure
10/10
Exceptional
24 Jul 2023
Brenda
My stay was amazing, everything was excellent. Plus, the young lady that checked me in was absolutely accommodating, sweet, helpful and super friendly. I will definitely stay her again when in town.
Self
10/10
Exceptional
20 Jul 2023
Danny
The walkway to the beach widen.
Alba was fantastic
Leisure Partner
10/10
Exceptional
16 Jul 2023
Tyrel
Loved how much room we had. Staff was very helpful. Even helped us order pizza delivery when we didn’t speak the language.
Leisure Family
8/10
Excellent
15 Jul 2023
Maruful

Overall, a great experience

Our family of 5 had a great time at the Velas Condos. Front desk girls were excellent and super good to work with. They answered our questions before we reached the place and took care of our requests during our stay. Only 'concern' I would raise is that not all rooms had air conditioners and traveling in the hottest time of the year did not help. The breeze from the ocean helped, but not during the hot and humid days.
Friends_and_family Family
10/10
Exceptional
13 Jul 2023
Charlie
Location is good next to beach. It's convenient to have a kitchen. We are very happy to stay 4 nights in this place. The office ladies, Alva and Sandra are really nice, and helpful. Big thanks to them.
10/10
Exceptional
29 Jun 2023
Joy Renee
Loved the easy beach access and friendly, helpful staff. Someone came to clean our unit and change the sheets during the week which was nice. Bathrooms and living area are rather small. Kitchen was adequate.
Leisure Family
10/10
Exceptional
16 Jun 2023
ARTHUR MARCOS
The beach was a short walk away.The girls in the front office Sandra and Alba were very attentive and super nice to our needs.We absolutely loved our stay at Velas condos !!!
Leisure Family
10/10
Exceptional
14 May 2023
Susan
The front desk staff (Sandra) was very helpful with securing excursions and general questions. I like the location. Close enought to the town square to walk but still far enough away for a relaxing stay with little noise.
Leisure Self
10/10
Exceptional
10 May 2023
Stephanie
The location is perfect. The condo had everything we needed and we loved the beach umbrella, chairs and cooler they provided us! The staff is very helpful and can help you book snorkeling or a cenote visit. We really enjoyed our stay.
8/10
Excellent
02 May 2023
Daniella
Property was walking distance to many restaurants and town centre. It was beach front with chairs available. Bicycles to use. While it had a pool it was small and not well kept (debris not cleaned despite staff onsite). Housekeeping was not included in your stay (extra charge) and given cannot flush sanitary products should have been included as this was a hotel concept. Staff were incredibly friendly. Felt safe entire visit.
Leisure Family
10/10
Exceptional
30 Apr 2023
Timothy
Love the location and ladies at the front desk. Excellent condo and cleanliness.

I would recommend thinking about offering taxi service from the airport or assisting with the arrangements.

Top notch place and can’t wait to go back for our third time.
Leisure Partner
10/10
Exceptional
23 Apr 2023
Calib
Great location and property. Very clean.
Leisure Family
10/10
Exceptional
20 Apr 2023
Raul
My wife and I had a great time, all the people on staff are very helpful and friendly. Everything in the apartment was clean and in good working condition. The area by the pool is well set up with chairs and a kitchenette. Great location, few steps to the beach, if you like walking or riding a bike this is the town for you.
Leisure Partner
10/10
Exceptional
09 Apr 2023
Chris
Great place, clean and comfortable!
Friends_and_family Family
10/10
Exceptional
30 Mar 2023
Jeremy
Close to the down town, lots of restaurants. Beach was great. Great little place.
Leisure Partner
10/10
Exceptional
02 Mar 2023
Mike
The folks at Velas Condos were terrific..polite and very approachable..nice comfortable accommodation and great access to all amenities. We are definitely going back and highly recommend.
Leisure Partner
10/10
Exceptional
04 Jan 2023
Lois
The common area around the pool was fabulous for meeting people and entertaining our friends!
Leisure Partner
10/10
Exceptional
29 Dec 2022
Noelle
The property was located in a really great, quiet area. It was easy to walk downtown to tons of shops and restaurants. The front desk has 2 AMAZING women that will help with EVERYTHING! The arranged several outings for us and were completely on top of communication and making sure we felt safe and got to where we needed to go. HIGHLY recommend!!
Leisure Family
10/10
Exceptional
25 Dec 2022
Verified traveler

Comfortable and Convenient

This is a wonderful place to stay. The staff is very friendly and helpful, and the location is great--right on the beach and walking distance to shopping and restaurants. There are lots of taxis in town if you want to venture farther afield. The price is very reasonable for a comfortable (not luxurious, but comfortable) apartment. We would stay here again.
Partner
10/10
Exceptional
16 Dec 2022
adrienne

Great experience great location. The beds were comfy. The couch could’ve been a little more comfortable but overall we had a great time. Enjoy the place very much.
Partner
10/10
Exceptional
01 Dec 2022
Lois
Loved the cleanliness, comfortable beds, friendly and helpful staff. The location is great!
Leisure
10/10
Exceptional
30 Nov 2022
Jesse
Very nice, well kept property. The staff was super friendly and helpful. Communication before arriving was great. Located right on the beach near several bars and restaurants. The town plaza is an easy 10 min stroll down the beach where you can find shopping, entertainment, and groceries. The citizens of Puerto Morelos are very friendly and welcoming! Noticeable law enforcement presence ensuring safety of everyone. Amazing value!
Leisure Partner
8/10
Excellent
30 Nov 2022
Bernard
Property was well maintained in a convenient location. Staff were always courteous and helpful. Looking forward to returning next year.
Leisure Partner
10/10
Exceptional
27 Nov 2022
Claudia
We cannot say enough about this place. Hands down will be back.
Leisure Partner
10/10
Exceptional
28 Oct 2022
Eduardo

Amazing!

Everything was perfect! We. Loved the condos, everyone is super friendly and really helpful.
I would recommend to anyone, wether you go with family or your loved one this is definitely a great place.
Partner
10/10
Exceptional
20 Oct 2022
Adriana
The staff at Velas condos were very nice and accomodating. Great location on the beach. Complimentary beach chairs, towels and umbrellas. Nothing negative to say. Would happily go back.
Leisure Friends
10/10
Exceptional
18 Aug 2022
Cid

Cozy and Awesome place

The place was well taken care of and it has all the amenities that are needed for one person to buy groceries or your preferred food's to keep and eat. all the place was great and close to the beach.
Partner
10/10
Exceptional
17 Aug 2022
Gonzalo
The 2 receptionists Alba and Sandra are the best.
Business_and_leisure Self
10/10
Exceptional
27 Jul 2022
Daniel
We really enjoyed our time at Velas Condos. The condo is a 1-minute walk away from a beautiful beach, friendly and responsive management, plus there's an adjacent Paradise Beach Club (you get free drinks on the first day). If you're loking to prepare your own lunch/dinner, the kitchen does the job. The pool is clean and we enjoyed to go swimming at Riviera Maya and plunging into our pool. Sandra, the manager, helped us book an amazing and comparatively inexpensive snorkeling tour, which started off right at our bech. The small market square and restaurants are within 5-7 minute walking distance. Don't park at the condo's curbside as we drove over glass and had a flat tire. Sandra and a friendly cab driver helped change the tire (as the nuts were totally rosted). By the way -- this has little to do with Velas Condos -- I would not rent a car again. Our experience with Europcar was not good at all, and we ended up booking bus trips to multiple sights (Maya and Cenotes), and not using our crappy rental car. Condos Velas is really a great location in Puerto Morelos, and we would come again.
Leisure Family
10/10
Exceptional
09 Jul 2022
Daniel Montiel
Good place
Leisure Family
6/10
Pleasant
09 Jul 2022
Vincent
Très tranquille!
Leisure Friends
10/10
Exceptional
29 May 2022
Dusty
Simple but perfect and close to everything.
Business_and_leisure Partner
10/10
Exceptional
25 May 2022
Conrad Blake
Very chill
Leisure
10/10
Exceptional
15 May 2022
Muniyra
Sandra & her staff were great! Very welcoming, super helpful, great housekeeping services, and awesome vacation packages were available that Sandra perfectly organized- well done!
Leisure Self
10/10
Exceptional
01 May 2022
Timothy
Great people. Very clean, very friendly close to everything.
Leisure Self
10/10
Exceptional
11 Apr 2022
Yan
Great property and location
Leisure Family
10/10
Exceptional
10 Apr 2022
Allen

Great stay

Our flight was delayed so late to arrive at Velas but were given detailed instructions how to get the keys and find the room.
The room was clean and kitchen supplies were plentiful.
Clear path to the beach which was beautiful despite the sargrassum.
Partner
10/10
Exceptional
16 Feb 2022
Carrie
We loved our stay at Velas Condos. We had the City View apartment. We loved the layout of the apartment and it included everything we needed. It has beach access, a pool, and is still a nice walk into town. The bed was super comfortable and the apartment was very quiet (with the exception of a small pump noise going every few seconds, which we got use to). The staff were very friendly and super helpful! We will definitely stay here again.
Leisure Partner
8/10
Excellent
07 Feb 2022
Kathleen
Liked the location, beside the beach and a short walk to town. Very pleasant area around the pool.
The staff were very helpful and pleasant.
Leisure Partner
10/10
Exceptional
22 Jan 2022
Robert

Comfy clean spot in awesome beach location

Great location on the beach - 7 min walk down the block to big cluster of restaurants. Very clean, welcoming, and comfortable property. Amy at front desk was great - hooked us up with great snorkeling, loaned us bikes to go to grocery store, arranged our transportation. I felt this place was a great value and would go back for sure.
Partner
8/10
Excellent
09 Jan 2022
Craig
Great location, safe neighborhood, reasonably quiet.
Partner
10/10
Exceptional
05 Dec 2021
Michelle
Nice place looking forward to the next trip. Beach club very close good food and drinks too.
Leisure Partner
10/10
Exceptional
03 Sep 2021
Loyd
We really enjoyed our stay at Condos Vela's. The staff was friendly and Ami at the front desk was especially helpful, helping us to upgrade our room and get transportation. The property is well maintained, right on the beach and was very comfortable, especially the bed. We will be back in about six months.
Leisure Friends
10/10
Exceptional
30 Aug 2021
NIDIA BOTERO
GOOD LOCATION, YOU CAN WALK TO RESTAURANTS AND CENTRAL PARK.
Leisure Family_with_children
10/10
Exceptional
26 Aug 2021
Martin
Very friendly and helpful staff. We had a beach side condo and the views are spectacular
Leisure Family
8/10
Excellent
15 Aug 2021
Darrin

A great spot

A great location , the staff was awesome we had a issue with a ac leak they moved us to another Condo but other then that everything was great.
Friends_and_family Friends
8/10
Excellent
14 Aug 2021
Ryan

Awesome Place to stay overall

Awesome place, don’t expect house keeping though
Friends_and_family Friends
10/10
Exceptional
22 Jun 2021
Verified traveler
Staff was nice and attentive. The condo was clean and well appointed and it had a beautiful ocean view
Leisure Family_with_children
8/10
Excellent
28 May 2021
Verified traveler
Close to beach, nice area.
Leisure Partner
10/10
Exceptional
27 May 2021
Patricia
Was nice room was very clean. Staff were very nice.
Good location. Only thing was they need a light for the stairs when it is dark
Partner
10/10
Exceptional
05 May 2021
Verified traveler
Velas condos are located very close to the main area in puerto morelos. This isn’t the typical hotel, so don’t expect to see staff much, this isn’t saying they’re not there to help. I was in communication when needed with a staff member. Ocean Views are amazing. And the place is laid back and really good vibes overall.
Leisure Partner
8/10
Excellent
29 Apr 2021
Dorothy

Velas for a Relaxing Vacation

The employees were very helpful and friendly especially the receptionist.
Only suggestion about the premises is to make sure there are coffee filters and dish clothes. Also on the furniture in the lobby the webbing is falling apart to a great degree so looks unappealing.
The proximity to the beach (out the back door) and local restaurants just up the street makes this a perfect location for a relaxing vacation.
Friends_and_family Friends
10/10
Exceptional
17 Apr 2021
Robin

Great condo

Loved the place. Cute condo. Nice pool. Close to beach. Within walking distance of everything. Only problem was that safe was broken. We were told someone was coming to fix it on Monday. No one ever came. Also one night my husband locked himself out of the condo while sweeping sand up from our floor (we did not use housekeeping services). There was no condo staff on the premises at that time. Only a security guard. He did not have keys to get in. He called someone who managed to work the lock and we paid him $20 USD.
Partner
8/10
Excellent
06 Apr 2021
Verified traveler
Perfect location for beach lovers. Clean facilities and comfortable beds.
Leisure Partner
10/10
Exceptional
28 Mar 2021
Verified traveler
The condo was small but had everything we needed. Two bedrooms, two bathrooms, a kitchen, a small living room and a great view of the ocean. The receptionist was very nice and helpful. The pool was small for swimming but the air conditioning worked great for cooling off.
Would stay there again.
Leisure Family
6/10
Pleasant
22 Mar 2021
Verified traveler
The pros: Great location, sufficient space, kitchen appliances and utensils, terrace large enough to sit and dine.
The cons: No service. I don't think that anybody ever entered the apartment during the 9 days we stayed there. We had to clean, throw the trash, buy toilet paper and trash bags ourselves. No TV. We were told we should have Netflix and YouTube, but we never did. Wifi was good, though.
Leisure Family
8/10
Excellent
09 Mar 2021
Verified traveler
Beautiful view of the ocean. Literally steps from the water.
Friends_and_family Family
8/10
Excellent
14 Jan 2021
arthur
Moder clean and great location.
Self
10/10
Exceptional
09 Jan 2021
Verified traveler
Great place and really close to the beach, everything was clean
Leisure Friends
10/10
Exceptional
09 Jan 2021
Don

Will Return

wonderful place to stay well located car not needed walk onto beach, staff helpful property clean
Business
10/10
Exceptional
02 Jan 2021
Brian
Will definitely stay at Velas Condos again . Beautiful and clean . Staff was great and friendly
Friends_and_family Family
10/10
Exceptional
01 Jan 2021
Eduardo
Clean place next to the beach very safely with security all night and close to the stores
Friends_and_family Family
6/10
Pleasant
03 Dec 2020
CFroTX
Location is great! Right on the beach. I was disappointed in the condition and service. The safe didn’t work. Lights flickered and leaked water. The sliding glass door locks you out if you close it all the way. The TV had one channel (although there was Netflix and YouTube). They ran out of toilet paper. I’m sad to leave this review but definitely won’t stay there again.
Leisure Family

Location & surroundings

Velas Condos
Av. Javier Rojo Gomez Calle Plutarco, 3 yes, Puerto Morelos, Mexico

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Velas Condos

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