Name: The Fives Oceanfront
Address: Av Javier Rojo Gomez Norte Super Mza 2 Manzana 25, 5, Puerto Morelos, 77580, MX

The Fives Oceanfront

Riviera Maya / Playa del Carmen · Mexico

Av Javier Rojo Gomez Norte Super Mza 2 Manzana 25, 5View location

100 reviews shown

10/10

Exceptional

30 Jul 2026

Victor

Beautiful place, everyone was friendly and helpful. The Japanese restaurant was closed, the pool was great! This hotel is more for a relaxing stay with delicious food. Great for adults and teens, our ambassador Mariel was wonderful and helpful!

10/10

Exceptional

29 Jul 2026

Marilyn

GREAT STUFF: the beach, the rooftop pool, the different restaurants, no buffets, the vibe (very relaxed), staff, large rooms

NOT AS GREAT: the hall ways were dark and musty, the sofa bed was pretty bad.

I will go back again. We LOVED it.

10/10

Exceptional

29 Jul 2026

Kenneth

Nice infinity pool on the roof top adults only… Nice Balconies with ocean views and food was decent… Loved the downtown…

10/10

Exceptional

28 Jul 2026

Artur

Everything was great.

8/10

Excellent

27 Jul 2026

Lawanda

This property was relaxing for 2-3 days. The food was great. You don't need to be here anymore than 3 days, unless you are just going to relax. I enjoyed this resort and would go back. The view from my full ocean view room was amazing.

2/10

Poor

25 Jul 2026

Mishanda

Very rude staff

10/10

Exceptional

25 Jul 2026

Seth

Would got back every single year if possible. This place was amazing and the food was magnificent. So so good for an all inclusive. They also used purified water at all restaurants and for all ice so you could drink it safely

10/10

Exceptional

24 Jul 2026

Jose

Clean and spacious rooms womb great personable staff

10/10

Exceptional

24 Jul 2026

CLAUDINE

Had a great stay, staff was amazing, clean rooms and great food

2/10

Poor

23 Jul 2026

Mark

We stayed one night at the fives and left the next day the drinks were good the food was good but the property is run down it’s falling apart didnt feel safe staying in a high rise resort wouldn’t stay there again

2/10

Poor

22 Jul 2026

Gloria Zuzeth

My husband and I traveled in July and there was tons of seaweed in the beach; it smelled horrible. It is a small hotel and they dont have any activities during the day. The buffet was super small, however the room was very clean and employees were super nice.

10/10

Exceptional

21 Jul 2026

Bhavika Premal

Our family- 2 adults and 2 kids, had such an amazing time at The Fives! My husband and I selected the all-inclusive package, so we stayed mainly at the resort and enjoyed the facilities. We loved the quality of fresh food. We did take iPads for the kids, because the food did take 20-30 minutes to make, so they wouldn't get bored waiting. Other than the food wait time, which was worth it, because the food tasted so FRESH, everything else was prompt and the people helping us are all so nice!

Family_with_children

10/10

Exceptional

19 Jul 2026

Mira

Great service, drinks, and accommodations. Food was an 8/10, some dishes could be more seasoned, but everything is always very hot and fresh tasting. And the dishes they get right, they get RIGHT. Extremely safe, peaceful, and relaxing. All inclusive is great price point and definitely worth it.

Self

10/10

Exceptional

17 Jul 2026

Andrea

The hotel was beautiful. You are greeted by your personal hotel ambassador whom arranged everything and personally took care of everything you needed but all the staff was super helpful and friendly. The Food was delicious.

Partner

10/10

Exceptional

08 Jul 2026

Tatiyana

Everything was amazing! So sad to have left, but I am already looking to rebook my next vacation back here. Staff was amazing, cleanliness was 10/10, bar 100/10.

Partner

6/10

Pleasant

08 Jul 2026

Carol

The hotel is beautiful, and the rooms were always clean. The staff was incredibly kind and welcoming throughout our stay. Unfortunately, the beach wasn’t great during this time of year because of the seaweed, which made it less pleasant to spend time outside. Overall, we still had a wonderful experience thanks to the excellent service and the beautiful property.

Partner

6/10

Pleasant

28 Jun 2026

Brittney

The room was dirty- sheets torn, stains on linen and robes provides has holes in them. The best thing about the property is the spa. The lobby is pretty and so is the spa area but upstairs where where the rooms are hold a consistent smell of mildew. Check in staff isn't very helpful if you encounter a problem- one lady was and her name escapes me, but I made an error when booking and nobody else went out of their way to help me. I will say Rodrigo in reservations partners with the young lady to assist me and I am very grateful.
If you have allergies, DO NOT book with the reservations team prior. Have them provide the invoice to include whatever early booking discount they are offering because I was hassled into almost paying for something that would have put me in the hospital. This is after disclosing my allergies to the reservations team multiple times! The food is mid. They don't have a lot of options. My partner enjoyed the fresh seafood cooked outside on the beach but that was it. It was ok for a quick get away because the beach was lovely but I wouldn't stay at this property again.

Partner

4/10

Poor

27 Jun 2026

Charity

The staff was wonderful but the resort itself was poorly run. The resort is advertised as a vip resort. We didn’t receive anything for being vip platinum Expedia members. In fact the reception desk acted like they have never even heard of Expedia vip. I had to show them on my phone. The kids were only allowed to eat in one restaurant. There was a $10 charge for room service even through their website states $5. The air conditioning hardly worked. I called about it the first night and waited 2hrs for someone to show up and fix it. No one did. They cleaned our room the 2nd day and forgot to give us any towels. We had requested to be close to another friend who had another reservation, this didn’t happen. They said the resort was full but we didn’t see a lot of people. We requested a late checkout and were told someone would call us. No one ever called. There was no entertainment. We did enjoy a snorkeling tour. It was $40 a person. Cesar at the bar was amazing and Stephanie at the restaurant. This could be a great resort if they just worked out some of the kinks. We loved the location.

Family_with_children

8/10

Excellent

24 Jun 2026

Elaine

Wonderful stay. The rooms are clean and well maintained. We got upgraded to the ocean view room and I definitely would get the ocean view room again next time. Nothing like falling asleep or waking up to the sound of the waves. The rooftop pool is lovely.

Partner

6/10

Pleasant

22 Jun 2026

mariah

It’s a nice hotel if you want to relax and not do much. My only complaint was with this being my second solo all inclusive trip. I absolutely hate that they give you a tab after EVERY thing. I do not want to have to sign and tip after every drink or food I get. Definitely won’t stay again, that made the whole experience not enjoyable.

Self

4/10

Poor

20 Jun 2026

Oanh

Dismissive staff. I came down to ask for a butter knife to eat my mangoes. Reception told me she'd send a knife up. How? When she doesnt know my room number. Needless to say, it never arrived. Told us filling the survey is required for checking out. Helped others behind us although we've been waiting in line. Asked which room we stay in each time we left property, for what? Because they do not verify when we return.

Friends_and_family Friends

8/10

Excellent

17 Jun 2026

Barbara and Michael

We usually avoid AI hotels due to the usual loud music and organized pool/beach activities. This hotel's website uses words like peaceful and relaxation away from the hustle and bustle of the city

We checked in during the Mexico/South Africa Fifa world cup opener. Noise and distraction were expected. We had booked a jr suite where we could \"enjoy the beautiful scenery of Puerto Morelos, which combines nature with the picturesque streets ..\" We, regrettably, were given a pool view room, close to both the pool bar and the lobby bar (our worst nightmare!) No privacy and loud, with music from both the pool bar and lobby bar (?) Happy the music stopped by 9:00 pm. We asked for, and we're given a different quieter room by 4:00 pm the next day. This new room was what we had expected, on the quiet side of the hotel, facing the jungle. Too bad, we were only here for two nights. The food here is wonderful! The staff friendly and helpful. The beach is beautiful. The rooms are lovely and comfortable but definitely showing wear and tear. The corridor to our room had carpeting lifting from the floor, a very loud closing door (easy fix!) and it was dark. Breakfast in the dining room would be far more pleasant if there wasn't two different music sources playing at the same time (spa/yoga music vs reggae)

Great staff, beautiful location, comfortable rooms but noisy (they had a DJ setup for pool exercises) Just not the calm, relaxing experience we had hoped for.

Partner

10/10

Exceptional

12 Jun 2026

jerrold

The room was perfect and clean

8/10

Excellent

21 May 2026

Vickie

The property is truly beautiful, and the staff members are exceptionally friendly. However, the all-inclusive experience felt somewhat restricted due to the operating hours of the bars and restaurants. While there isn't any organized entertainment, you can certainly enjoy a great deal of peace and tranquility.

Partner

10/10

Exceptional

20 May 2026

Phil

This was an excellent stay, the staff was wonderful. They were all very helpful, and they were all cheerful.They all seem to really enjoy working there, and making sure each guest has everything they need to make the trip enjoyable. Erika our an ambassador exceed expectations, her thoughtfulness was appreciated every day. We will be recommending to our family and friends.

Family

8/10

Excellent

10 May 2026

Freddy Anez

Great for staycation

Partner

10/10

Exceptional

06 May 2026

Nakaia

So I love the fact there were bottle waters in the bathroom (for brushing my teeth). Stephany in the RoMarley restaurant was a SWEET heart Diego made my birthday BEYOND special. The breakfast is OUT OF THIS WORLD. Ask for Ceasar he was also a great waiter. Everyone was very attentive!

Partner

10/10

Exceptional

17 Apr 2026

Laura

We spent a week here (family of 4 with 2 adult children). It was the most relaxing resort stay of my life and I can't say enough about the staff, location and smooth operation of the entire business!

Our 2 rooms (one with ocean view) exceeded our expectations, as did the cleanliness, food and attentive but not overbearing service.

The all-inclusive package was well worth it for us and the food was fresh, healthy and delicious. The 2 Mexican banquet buffets were fun with games and live music.

The resort is a short walk to all the restaurants and shops on the port side of Puerto Morelos as well, making it an ideal location.

Shout out to Eduardo in the Ro Marley restaurant and Noie in the spa for going above and beyond and also encouraging our Spanish language skills!

Family

10/10

Exceptional

16 Apr 2026

Michael

Great staff, book restaurants early.

Partner

10/10

Exceptional

16 Apr 2026

Shane

We purchased the All Inclusive plan and were very pleased. The food was 5 star, the resort is clean, and the staff are very friendly & accommodating! We will definitely be back!

6/10

Pleasant

15 Apr 2026

Keyna

The hotel is a has one pool for families and when sargasm is heavy in the ocean, there is not a ton to do. The hotel was beautiful though.

Friends_and_family Family

10/10

Exceptional

09 Apr 2026

Alison

I am seriously missing my ocean view room. This hotel is an absolute gem and my new favourite spot in Mexico. The hotel, staff and location make this place really special. It’s right on the ocean and beside a jungle which makes for a tranquil experience. The food is outstanding and the service was excellent. It’s not a massive resort so I was always able to find a beach chair without issue. The town is a 10 minute walk from the hotel and I felt very safe with my 7 and 10 year old. Very relaxing holiday and I will definitely be returning to the fives. Thank you for a wonderful stay!

10/10

Exceptional

10 Mar 2026

Gloria

We had a city view room and it was gorgeous. Large balcony surrounded by palm trees.

Partner

10/10

Exceptional

01 Mar 2026

Tracey

Great ocenview room.

Self

4/10

Poor

24 Feb 2026

Alisha

Checking in was brutal. “Front desk” was disorganized. Offered an “upgrade” but was really a downgrade from our junior suite. Room was not ready until almost 5. Elevators slow. Breakfast service slow and food was cold. Broken elevator, when elevators were already very slow and & small in general a very disappointing experience.The only great part was Eli- unfortunately not great enough to overcome all the other obstacles.

Partner

10/10

Exceptional

22 Feb 2026

Sarah

Beautiful place

10/10

Exceptional

12 Feb 2026

Tyler Mark

Food is delicious, the drinks were good, and everyone working there was so kind, patience, and efficient

Leisure Partner

8/10

Excellent

09 Feb 2026

Roger

Clean room, courteous staff

Partner

10/10

Exceptional

05 Feb 2026

CHEVELLE

great location. amazing staff.

10/10

Exceptional

28 Jan 2026

Kashmeera

The property is well run and well taken care of. Quality of food and drink was exceptional. It is a smaller hotel with a boutique feel, beautiful rooftop patio and beach club area. Staff are friendly and helpful and our room was spacious and clean.

Leisure Partner

6/10

Pleasant

11 Jan 2026

Salamatu

First I would like to say beautiful hotel from lobby and rooftop. The hallway smells funny and it's very strong like they need carpet cleaning. The room needs some maintenance. Still don't agree with no guest in your room.Because I feel like if you pay for your stay.It shouldn't matter who visits you.All that matters is that they don't stay and sleep there. They were very strong about that when I had a visitor and they followed my visitor all the way up to my room.Just to tell me that they can't be there.They only can be in the lobby for only fifteen minutes. Another thing, this place is more for older crowd. 45 and up. If you are someone that wants to relax and not be around younger crowds, then you are.Welcome to go there. The staff are really friendly. The food is not that great. And room service is like one hour plus but they will tell you forty minutes.

Leisure Family

10/10

Exceptional

08 Dec 2025

Shoniah

Yes. Thanks so much

Leisure Self

10/10

Exceptional

08 Dec 2025

RYAN

It was great. This was my 2nd time.

Partner

10/10

Exceptional

17 Nov 2025

Neil

very nice hotel. Very classy. We enjoyed it a lot. It's very close to Porto Morales and you can walk there. The staff was great. The room was very nice.

Leisure Partner

6/10

Pleasant

28 Oct 2025

jalen

Have all of the dinner options that are advertised

Leisure Self

8/10

Excellent

17 Oct 2025

CATHERINE

Lovely, clean hotel, very spacious room with view of the sea. The staff were variable - guy at the bar is a legend and Israel was great helping me book trips. Loads of options and delicious food for breakfast, lunch and at the pool bar, but I’d imagine the dinner menu could get boring if you’re there on AI for more than a few days. All great quality and nice it’s all à la carte - no buffets in sight!! Overall, great value and enjoyable stay!

Leisure Self

10/10

Exceptional

02 Oct 2025

Anil

The place was clean and nice. They had 2 pools and both were maintained properly with great views. Staff was friendly and greeting. Everything felt like home. I would definitely recommend this property to others for vacations.

Leisure Partner

10/10

Exceptional

30 Sep 2025

Kayla

Staff was phenomenal and had great attention to detail. Room was clean and spacious, views were amazing. Walkable restaurants/bars, great excursion options. Felt safe here even as a solo traveler.

Leisure Self

10/10

Exceptional

28 Sep 2025

Dana Lamont

Had a very relaxing stay. Staff was EXCELLENT!!!!

Leisure Partner

10/10

Exceptional

23 Sep 2025

RICHARD

The Fives was incredible - if you are looking for a private more quiet stay right on the beach this is the place - all the staff were amazing, helpful, friendly and were genuinely interested in making our stay memorable… the rooms are exquisite and the food was top class - they could’ve had one more restaurant to choose from but the roof top restaurant is quite lovely - we had a great stay and we would go back - there was seaweed on the beach but each day it would be cleaned up and made to look pristine …
We had a lively family vacation and walked into the village a few times which is a quick and safe walk

Leisure Family

10/10

Exceptional

09 Sep 2025

Angelic

The staff is amazing , Val and Majoo are the best , don't lose them they made the trip top notch , went above and beyond excellent serv, got me a hair appointment that was amazing!!! The new GM was a great addition as well! I've stayed there Many times and have seen a lot of changes . He was very present and expressed genuine concern. This was a solo trip , I feel safe and well taken care of at the fives oceanfront

Leisure Self

10/10

Exceptional

08 Sep 2025

Joanne

The beach and the infinity pools were within walking distance from our room. The service staff was great. We went during the off season so food options were a bit limited. The food was mostly great and some were inconsistent. The best dessert was the tiramisu!

Leisure Partner

6/10

Pleasant

31 Aug 2025

Amber

Very nice resort with a nice view, small/ limited things to offer so I would say this is more for families or couples who only want to relax, not enough good food options included in the all inclusive.

Leisure Friends

6/10

Pleasant

31 Aug 2025

Bianca

I property has went down hill over the years. Staff are rude. Restaurants on site are not always open. all inclusive is limited. Bars closed at 10pm. Room service was rude, slow and hardly answered the phone

Leisure Friends

10/10

Exceptional

28 Aug 2025

Herve Nzereka

Personalized services including all inclusive restaurants

Leisure Family

10/10

Exceptional

21 Aug 2025

Tayyeb

Friendly staff

Leisure Partner

2/10

Poor

08 Aug 2025

Farshid

The room was good. The restaurants and bars closed at 9pm, no food no drinks after 9pm. The beach was useless because of seaweed, very bad smell of seaweed even in the room. We booked for 2 weeks but after second day we cancelled our stay, hotel didn’t want to refund us at all.
Be very careful when you book on the Expedia, verify carefully the information, don’t relay on what Expedia publish, in case of any pb, they wont take any responsibility and help you.

Leisure

8/10

Excellent

02 Aug 2025

Cordelia Guadalupe

Lemon fish, banana pancakes and other foods

Leisure Family

10/10

Exceptional

16 Jul 2025

Hanna

Great

Leisure

6/10

Pleasant

15 Jul 2025

KATHRYN G

We really enjoyed our stay at The Fives. Food was okay, beach and pools were perfect, staff was friendly. It did seem like they didn’t have a great system for all inclusive guests. I didn’t like that you had to say your room number to everyone when ordering. Also a downside that they didn’t have any buffets for a quick bite. You always had to sit down and be waited on, just seemed like a waste of time.

Leisure Partner

10/10

Exceptional

13 Jul 2025

Herminia

Wedding of my friend was very well planned and done

Leisure Friends

10/10

Exceptional

13 Jul 2025

Frank

Great place to getaway for a week! The hotel staff was amazing! Thanks again for a great week!

Business_and_leisure Self

10/10

Exceptional

12 Jul 2025

Jessica

The staff was so nice and the property was beautiful! I enjoyed my stay...

Leisure Self

10/10

Exceptional

11 Jul 2025

Jesus

When we first got there never got service for 30 mins on the beach chairs. After that everything went good.

Partner

10/10

Exceptional

07 Jul 2025

Leticia Marie

This was my 4th time at The Fives Oceanfront. It is my favorite little place on earth!

Leisure Partner

10/10

Exceptional

04 Jul 2025

Carlos

Great service, food, hospitality. I will recommend anyone to go there.

Leisure Partner

10/10

Exceptional

29 Jun 2025

Jairo

Nice resort, don’t have no complains. & really nice rooms. Recommend

2/10

Poor

19 Jun 2025

Brian

Management was rude and went out of their way to make a reservation change more difficult. Even to the extent of giving us a the worst room available.

Business_and_leisure Family

10/10

Exceptional

23 May 2025

Priyadharshani

Great resort. Super small but suited my needs. The beach was right there, no walking needed. There are a bunch of wellness activities throughout the week. I stayed Monday through Friday. Some activities were a stretch class, Mexican bead work, Spanish language class through food and culture, glass paintings, and bracelet making. Food was great, especially Ro Marley for breakfast and lunch. I recommend adding a fried egg to your chillaquiles. Banana pancakes and yogurt are great. Ceviche is amazing and maduros, healthy bowl. Basically ate everything.

Leisure

2/10

Poor

22 May 2025

Fabiola Rochell

If you are looking for an all inclusive with excellent service, great food, and great drinks this is not the place for you. If you are looking for a hotel close to the beach and walking distance to some shops and restaurants where you can eat, this is the place for you. They have 3 restaurants with rotating schedules therefore most of the time they only have 2 open at a time. If you are a foodie and love all inclusive’s because you want to try a variety of food, this place is not the place for you. You need reservations for dinner and if it happens to be a busy night where you could not get a reservation, your only option will be a limited room service menu for a fee. Be prepared to wait long periods of time to get your drinks ordered, let alone your food. This place is extremely understaffed with chefs and waiters even though their restaurants are small. We did appreciate that the rooms were modern and clean. This hotel has so much potential!!

Leisure Family

10/10

Exceptional

20 May 2025

Cheuk In Justin

Excellent experience, absolutely would come back again

Leisure Friends

10/10

Exceptional

15 May 2025

Belia

Everything was amaizing! :)

10/10

Exceptional

15 May 2025

Randall

Beautiful place excellent staff

Leisure Friends

10/10

Exceptional

12 May 2025

JUSTIN

Great Resort

Leisure Family

8/10

Excellent

04 May 2025

Todd Thomas

Truly one of the nicest hotels. Great location and proximity to town, food and service were good not great!

8/10

Excellent

03 May 2025

Theodora

N/A

10/10

Exceptional

03 May 2025

Naomi

loved my stay here the staff are so friendly and helpful, i got the cheapest room and it was massive. loved the adults only rooftop pool being right on the beach :)

Leisure Self

10/10

Exceptional

28 Apr 2025

Ivonne

relaxing and fun

Leisure Partner

10/10

Exceptional

27 Apr 2025

Tammy

The staff was amazing

Leisure Family

10/10

Exceptional

20 Apr 2025

Alex

The Fives is a fantastic resort. The staff were all wonderful, and the resort itself was beautiful, quiet, and relaxing. Would highly recommend staying at The Fives!!

Leisure Partner

8/10

Excellent

14 Apr 2025

Jasmine

It was so nice , the food at the restaurants were pretty good if you aren’t a picky eater . The drinks were great and the staff was so nice! Amazing view! Only downside the jacuzzi tub on the patios of the room didn’t get hot .

2/10

Poor

09 Apr 2025

Olga

Very very bad dinning limitations

Leisure Family_with_children

10/10

Exceptional

09 Apr 2025

Robert

The facility and staff made for a relaxing stay. The beach had a lot of seaweed, but it was perfectly cleaned throughout the day. The property was close enough to walk. Great places to eat were walkable.

Leisure Partner

8/10

Excellent

07 Apr 2025

samantha

Wonderful time

We had a wonderful stay and will return next year

Friends_and_family Friends

8/10

Excellent

03 Apr 2025

Laila

The facility was great staff were always amazing and ready to help I would return for sure for that reason. room is spacious and I love that it’s a small more intimate property, the beach is clean and was continuously cleaned daily

my only problem was with the all inclusive food quality was just ok and restaurants were not always open and or included in the all inclusive so confusing! beach menu had items on it one day and the next the same item is not available for us… just too confusing the hotel provided fresh grilled seafood which was not included in an all inclusive option the staff seemed confused as well I would recommend and stay again hope they fix the situation with the all inclusive

Leisure Friends

10/10

Exceptional

26 Mar 2025

Robert

Quiet setting and always plenty of room on the beach

10/10

Exceptional

22 Mar 2025

Cassandra

Beautiful property. Staff could be a little rude. My son and I️ were often ignored or had to wait long periods of time for service. Nevertheless we enjoyed our weekend and were thankful for amazing service off the resort. Cute little beach two. Be weary of locals trying to scam you out over charge you.

8/10

Excellent

03 Mar 2025

Kelly

Very nice hotel and location but it was more than we needed. We like to explore the area so barely spent any time there. We were disappointed that the rooftop bar was closed so early at 6 pm.

Leisure Partner

10/10

Exceptional

01 Mar 2025

Dana

We are travelers all around the year. Our special thanks go to Valeria at the front desk. She was very helpful and always resolved our small problems. Also special thanks to the cleaning stuff. The room was everyday in perfect clean condition. We will recommend the hotel.

Leisure Partner

8/10

Excellent

18 Feb 2025

Joanne

Very nice. Liked that check out was noon.

Leisure Family

10/10

Exceptional

14 Feb 2025

Bob

The people who work here make this resort exceptional. We would not hesitate to return or recommend to others.

Leisure Partner

10/10

Exceptional

08 Feb 2025

John

The design and details of the building are beautiful and well thought out. Acoustics are soft, light indirect.

10/10

Exceptional

04 Feb 2025

Shelley

We had an amazing time right from our check in to departure. Special mention to Cynthia & Gabriel for taking special care of our check in & Fidel & Fernando for the excellent service.
Our rooms were wonderful & rooftop deck is amazing.
We will be back😊

Leisure Friends

10/10

Exceptional

23 Jan 2025

Frances

Pleasant property with huge well appointed rooms and fabulous bathrooms! Easy walk into town to try different restaurants and cafés and shop (we did not choose the all inclusive option). A long, walkable beach. The secret of this place if you like activities is Gustavo, a one-man band who teaches yoga, pilates, art classes making bracelets, wall-hanging and painted frames, leads bike trips...and more! His friendliness and energy really transformed our stay.

Leisure Partner

10/10

Exceptional

22 Jan 2025

Marlyn

The beach really needs maintenance!
The hotel was excellent!

Leisure

10/10

Exceptional

19 Jan 2025

Patrick

The food was excellent!! Service was excellent except room service slow one day. Beach is excellent with lounge chairs included. Service on beach was excellent. No hot tub. Great massage. Overall great experience!

Leisure Self

10/10

Exceptional

19 Jan 2025

Elizabeth

Rente una junior suite en 7 mil pesos pero nos dieron una habitación que está dando a la calle. Los camiones y empleados te despiertan desde las 6 am con ruidos y se escucha todo lo que pasa en la calle.

Business Family

10/10

Exceptional

15 Jan 2025

Jon

Absolutely the best!!!!

Leisure Partner

6/10

Pleasant

11 Jan 2025

Laurel

At the time I booked, the ad for this property was misleading regarding \"all-inclusive.\" The information said the property was all inclusive, did not specify that the booking would not be all inclusive and nothing said I was unable to book my stay as all inclusive through Expedia and would need to pay extra to the property for this.

After bokking, I called the property directly to confirm the details of my stay. They said that my booking was NOT all inclusive and to add that would be $150/day per person.

At the time of our stay, the property only had 2 restaurants open. It is well located for walking into town (10-15 min) to MANY great local food establishments. We skipped adding the all inclusive option and are glad we did. We purchased food/ drinks from the Romarly Beach Club and were disappointed. We sampled most of the drinks on the menu and found even the simplist were poorly executed and not worth the purchase. The food was just servicable.

The property and rooms are very clean.

The property is beautiful/ the boutique size is a real benefit. We really enjoyed the beach area and rooftop pool, as well as sand volleyball.

The room we booked included a kitchenette. Upon arrival we found there was an additional charge to turn on the stove. Also, the room AC runs continuously at 63 degrees unless you ask them to come turn off the power to it.

Leisure Partner

10/10

Exceptional

05 Jan 2025

Cindy

We had an incredible time and look forward to coming back as often as possible!

Friends