Casa Del Sol

United States , Santa Barbara Area - CA
CARPINTERIA, 5585 Carpinteria Ave
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100 reviews shown

10/10

Exceptional

10 Mar 2026

Joseph

Phenomenal!!!!!

10/10

Exceptional

09 Mar 2026

Kristopher

Best place to stay when seeing Machu Pichu

10/10

Exceptional

19 Feb 2026

Andrew

The room was spotless and one of the most unique views in the world. The staff really went out of their way from meeting us at the train station to get our luggage to finding us the very best guide for Machu Picchu. 10 of 10

8/10

Excellent

21 Jan 2026

Christian

The location was excellent and the view from my room was superb! My room overlooked the river rapids, which made for soothing sounds all night. The hotel staff was fantastic and lovely. I had a massage and it was probably in the top 3 best massages I’ve ever had!

My only issue is that the air conditioning unit in my room would make a loud crunching/clicking noise every few minutes. I told the front desk about it and their solution didn’t work.

Friends_and_family Friends

10/10

Exceptional

15 Jan 2026

Susan

Clean, comfortable, attractive room. Amazing view of the river. Worth paying extra for it. Breakfast buffet had very good selection and quality. Amazing service. Picked us up at train station and carried our suitcase to hotel. Did same on way back. One-minute walk to the bus stop. Would absolutely stay here again!

Leisure Family

10/10

Exceptional

12 Jan 2026

Sasha

This was one of my favorite hotel stays ever. Our room was so comfortable and beautiful, and falling asleep to the sound of the river was a magical way to experience this area. I especially enjoyed how lovely the front desk staff (Milene and Enzo) were and Escarlet’s delicious cooking and wonderful service.

Leisure Partner

4/10

Poor

06 Jan 2026

Joel

Over priced for what you get, i will not call this a 4 star hotel. We had 3 different rooms, all the toilets have issues.

Leisure Family

10/10

Exceptional

05 Jan 2026

Cora

Muy buen staff!! Agradezco a todos, se pasaron de buenos!!

Leisure Family

10/10

Exceptional

29 Dec 2025

Anna

Enjoyed a family stay with two rooms (1 with 2 twins and one suite). The suite had excellent balcony and functional hot tub with salts provided.
Staff were excellent. Property manager Alcedis and his front office manager Maria were both very helpful, knowledgeable and service oriented.
Maria accommodated my request for additional coffee, and frequently checked in on how the stay was going. Alcedis gave us the option of late check out for one room due to hotel not being completely full and even walked my husband to ticket station, waited for him and made sure he got the correct bus tickets. Excellent staff and great value for this property. I would stay here again as a family or couple.

Leisure Family

8/10

Excellent

14 Dec 2025

Tian

River view was very nice.

10/10

Exceptional

12 Dec 2025

Natalia

Great stay. Loved the pisco sour class. Will continue to recommend

10/10

Exceptional

11 Dec 2025

Canute

Great staff and room was clean

10/10

Exceptional

17 Nov 2025

Ryan

We really enjoyed our stay at Casa del Sol. Maylin in particular was super friendly, patient, and always willing to help when we needed directions or had questions getting around. She made everything a lot easier.

There was also a man who helped us with our bags as soon as we got off the train. He was incredibly welcoming and set a really good first impression for the hotel.

The room was comfortable and the location was great. A beautiful view of the river running along the rear of the hotel greeted us from our room. The only thing I wished we had known ahead of time is that if you turn the thermostat all the way down, it can freeze up when it’s humid and cause a big leak when it melts. Not a huge deal, but it would’ve been nice to get a heads-up.

Overall we had a great stay and would definitely come back.

Leisure Partner

10/10

Exceptional

15 Nov 2025

Scott

Very attentive staff. The river view was lovely, and the breakfast before going up to Machu Picchu in the early morning was exactly what we needed. Kudos to the staff for their care and hospitality

Leisure

10/10

Exceptional

14 Nov 2025

Katalin

Everything was great but they did not honored the 20% discount for food and spa.

10/10

Exceptional

14 Nov 2025

Michael

Room was amazing great location

4/10

Poor

22 Oct 2025

Sakil

There was a weird banging noise throughout the night from behind our AC/TV; still can make sense of why. The curtains wouldn’t close so we had to sleep with them open. The towels smelled used. The entire lobby smells like sewage.

Partner

10/10

Exceptional

19 Oct 2025

Kelly

Truly a lovely hotel! Easy access to the train station and they send someone to pick you up when you first arrive. The staff and service were all amazing and made sure our stay was very comfortable. We had a river view room which was spectacular. The rooms were great and I particularly loved the bathroom! We loved opening the windowing and hearing the roar of the river. Very close to where you have to line up for the bus to Machu Picchu and plenty of restaurants nearby, including the one in the hotel.

Leisure Partner

10/10

Exceptional

11 Oct 2025

Tom

This was a perfect hotel while visiting Machu Picchu city and prepping for the hike up Montana Machu Picchu. The staff was very hospitable and grateful for our visit. Accommodation were excellent

Friends_and_family Friends

10/10

Exceptional

11 Oct 2025

Lee

Maylin was the standout member of a superb team of staff at the hotel. Everyone was so helpful and super friendly. The room was clean but a little worn in places, nothing to complain about. River view room is awesome but, with the river in full flow, it’s loud, didn’t stop us from sleeping though. Breakfast was good, decent selection and a cooked to order omelette was excellent. Easy walk from the train station and close to the bus stop for Machu Picchu. Would I go again, definitely

Leisure Partner

10/10

Exceptional

03 Oct 2025

Benita

The spa was beautiful and relaxing.

Leisure Self

4/10

Poor

03 Oct 2025

Thomas

The SPA is not good, water is not hot.
Toilet room has huge noisy from the exhausted fan, and the Toilet water not coming to tank automatically. need to open the tank cover and touch it. No slipper with cold floor.
No heater. only A/C. two stars hotel.

Friends_and_family Friends

6/10

Pleasant

16 Sep 2025

Denise

The location was excellent. The hotel is more like a 3 star hotel.

10/10

Exceptional

15 Sep 2025

william

Immediately upon walking into the hotel, we were greeted by the friendly staff providing coca tea for our light altitude sickness. There was air conditioning as well as great water pressure in the shower. The hotel sits along the train tracks so be sure to reserve a river view room for a little more quietness

Leisure Partner

10/10

Exceptional

13 Sep 2025

Mahsa

Nice staff and very helpful. Super friendly service. They offered to take our luggage to the train station and showed us the town briefly and even how to get to Machu Picchu. Overall very great experience.

Leisure Friends

10/10

Exceptional

12 Sep 2025

Eric Sarau

After we booked, the hotel contacted us & said they would meet us at the train station to escort us over to the property, which I thought was very thoughtful & such a great service to provide to arriving guests. We arrived & a person from the hotel had a sign with our names, & offered to carry our luggage on a cart over to the hotel, which again, such a nice & thoughtful service to provide. We arrived & were given welcome drinks. The general manager greeted us, & was nice enough to upgrade our room to a beautiful suite overlooking the river, because it was our wedding anniversary. The room was beautiful, cozy, and had gorgeous views of the river. Everything was perfect and the staff, especially Maylin & Alcides, were so nice and accommodating. We would definitely come back.

Leisure Partner

10/10

Exceptional

06 Sep 2025

MIZAN

Wondeful

10/10

Exceptional

04 Sep 2025

Jennica

Highly recommend

We had a wonderful stay. Diana at the front desk checked us in, and she was very sweet and friendly. The location is great - close to the PeruRail train station, and only a few minutes from the bus stop for Machu Picchu.

Partner

10/10

Exceptional

28 Aug 2025

Kevin

Nice room with a view

10/10

Exceptional

27 Aug 2025

Samuel

The hotel is really nice and well located, the staff are friendly and helpful, specially Maria and Enzo that were very informative and went an extra mile to make our staying very comfortable.

10/10

Exceptional

24 Aug 2025

Heidy

Casa del sol staff was amazing! They contacted me before the trip to make sure we had our Machu Picchu tickets, bus tickets and requested our time of arrival at the train station to help us get to the hotel. They also got us a guide for Machu Picchu who was extremely knowledgeable and helpful and helped us get in line and on the bus asap. The staff made the trip so easy and comfortable. The staff was extremely nice with excellent customer service. We would definitely come back to this hotel!!

Leisure Partner

10/10

Exceptional

10 Aug 2025

David

Everything has been great and the hotel is in good condition

However no free drink was offered unless we ate in the hotel which is different to everywhere we have stayed

Leisure Family

10/10

Exceptional

07 Aug 2025

Aaditya

It was an amazing stay at Casa Del sol. We enjoyed the Pisco sour class, massages and, our room was facing the river view and it was the most beautiful view to wake up to as well. A very unique location for this hotel and would definitely book another stay with them again.

Leisure Partner

10/10

Exceptional

29 Jul 2025

Perminder

Nice place to stay. Close to station. Staff has limited English but was nice

Leisure Partner

10/10

Exceptional

29 Jul 2025

Ana

Excellent!

Leisure Friends

10/10

Exceptional

22 Jul 2025

adam

Great view from room by River, room nicely designed, and very comfortable. Service attentive and responsive, restaurant/breakfast great.

Leisure Partner

8/10

Excellent

21 Jul 2025

Verified traveler

Maria was very hospitable and helpful. nice central location with friendly staff and good breakfast.

Self

10/10

Exceptional

14 Jul 2025

Sumathi

wonderful property--super friendly and helpful staff, so cheerful and hospitable. would highly recommend this hotel to one and all.

10/10

Exceptional

08 Jul 2025

Steven

Nice, clean, comfortable hotel for access to Machu Picchu. We were very satisfied.

10/10

Exceptional

05 Jul 2025

Hon Cheung

Great staff, very clean room.

Leisure Family

10/10

Exceptional

28 Jun 2025

Jessica

Loved the location right on the river!! The room was fantastic 502 on the top floor with huge jet bathtub overlooking the river!!! Alcides was an exceptional hotel manager and arranged surprise special experiences for us to make our stay extra special. Since the hotel is close to the river, it is also close to the train tracks so bring your ear plugs. They have a beautiful outdoor terrace adjacent to the river. Only negatives were that our room phone was broken and the spa Jacuzzi was disabled for remodeling. But all the positives greatly outweighed any cons!! The whole staff made us feel like VIP: Alcides, Mery, Augusto, Edwin, Diana, Maylin and Sara!!! We even made friends on Instagram with some of the staff, and we will stay here again on future visits.

Leisure Family

10/10

Exceptional

17 Jun 2025

Georgina

This hotel is a hidden gem within the beautiful Pueblo of Machu Picchu. I had the most unforgettable stay. They breakfast buffet starts at 5am for all the early hikers which is amazing. All staff speak fantastic English, the customer service was exquisite! I recommend scheduling a message , we did this after our hike it was amazing. The hotel also hold your luggage after check out in the event you want to explore the village or hike that day. Highly recommend getting the room with river view!

Leisure

2/10

Poor

14 Jun 2025

Jillian

Terrible experience

Partner

10/10

Exceptional

06 Jun 2025

Ashlyn

We had an amazing time here at Casa Del Sol. We stayed for 3 nights and the staff (Maylin, August, Sara & many more) were very attentive. They offered to take our laundry to the cleaner and they brought it back to our room for a very small fee. They also gave us amazing recommendations on things to do, places to eat and more. Alcides, the manager, was very friendly and it was nice speaking to a local about the town. Definitely recommend to stay in Aguas Calientes for at least 2 nights! We are very sad to leave. Thank you for treating us so special!

Leisure Partner

8/10

Excellent

05 Jun 2025

Kalyani

Closest to the bus and train station. It's walkable. So I'd go with it

10/10

Exceptional

04 Jun 2025

Daniel

Lovely property with excellent river view rooms, perfect amounts of white noise to sleep, comfortable beds and hot water. Good food and all reasonably priced. Staff is very kind and helpful. Maria, one of the front desk staff made our experience world class, paying close attention to the most subtle details and helping us at each turn, even if she had other things going on. If we return to Aguascalientes, this is our spot! Muchas Gracias por todo!

Leisure Family

10/10

Exceptional

01 Jun 2025

Randy

LOOK NO FURTHER! If you are visiting Machu Picchu, this hotel is perfect for your trip. They are conveniently located to many restaurants and just outside the Peru Rail train station.
But beyond the proximity and convenience, Casa Del Sol is truly a customer-oriented place of business. Upon our arrival at the train station, we had a staff member (Maria) meet us. She walked us to the hotel where we were greeted with a lovely hibiscus tea and warm towel to ease our arrival.
The receptionist (Karen) assisted in taking us to our room once it was available and helped us throughout our stay, even signing us for a Pisco Sour course with bartender Fabrizzio!
With all the patience in the world, Fabrizzio walked me through how to make a Pisco Sour, the traditional Peruvian cocktail. The restaurant aspect of the hotel is also quite excellent. Carlos, the restaurant manager, does a brilliant job at welcoming the guests and answering any questions that may arise, during breakfast or dinner (if you so choose to dine there).
And I cannot forget the Hotel Manager, Alcides. He truly made our stay unforgettable. Even before we stepped foot in Peru, he was able to provide us with a tour guide for our visit of Machu Picchu, who was incredibly knowledgeable and personable. He also recommended places for us to visit and have lunch at! He also will not hesitate to have a chat with you as you are waiting in the lobby to let time pass by!
I wish I took more pictures to display, but this hotel is A+++

Leisure Partner

8/10

Excellent

01 Jun 2025

Michael

Great hotel, best sleep I‘ve had in a while. Wonderful breakfast. Only disappointment was that no spa access was included, which has been advertised on Expedia in a misleading way.

Leisure Partner

10/10

Exceptional

31 May 2025

Chau

Staff is friendly welcome customer booked through Expedia

Leisure Family

10/10

Exceptional

31 May 2025

Jay

Maria was great, she helped as with luggage, picking us at airport and was also friendly! Thanks Maria!

Leisure Partner

10/10

Exceptional

26 May 2025

Kendra

The staff was amazing at Casa Del Sol Machupicchu especially Maria&Dina ! They were so thorough and attentive to correct a mistake made ! I would definitely recommend this location to anyone looking to visit the area.

Leisure Partner

10/10

Exceptional

24 May 2025

Daniel

Great Stay! Great Location. Awesome Shower!!!!

The hotel was conveniently located with shops and restaurants near. Bus and train station are very close. The staff, especially Carlos, were very attentive and friendly. Breakfast was healthy and delicious. Bag storage was available while I took the trek to Machu Pichu. Highly recommend you stay.

P.S The shower was amazing with great water pressure.

Friends_and_family Family

10/10

Exceptional

22 May 2025

Frank

Casa del Sol was for us a hidden gem in Agua Calientes. Hotel sits within 1 minute to the MP busses and is just 5 minutes from train station. A nuce gentleman from hotel was awaiting us at train and helped with luggage to hotel. We received a very warm welcome by the superfriendly hotel staff. We ate twice dinner in hotel (for us unusual), but the food quality is excellent (..try the Lomo Saltado) and service great. Carlos and his team took very great care of us. Our room was clean nice and spacious with a hot tub and splendid views over Urubamba river included! Perfect for our stay. Always again.

Leisure

10/10

Exceptional

22 May 2025

Arnaldo

Loved the stay at Casa Del Sol Machu Picchu. Nice clean room with the rib

10/10

Exceptional

19 May 2025

Jose

First of all the smile on everyone’s face just made it right. Clean Riverview was awesome.

Leisure Friends

10/10

Exceptional

18 May 2025

Verified traveler

Great

Business_and_leisure

10/10

Exceptional

08 May 2025

David

The Hotel was very conveniently located and everything was very close. The staff helped us with our Machu Picchu tickets to make sure we enter the ruins smoothly.
As a result our visit to Machu Picchu was perfect.
They also introduced us to many good restaurants and they were perfect and safe. Thank you Alcides.
Truly a professional !

Leisure Family

8/10

Excellent

06 May 2025

Elizabeth

Was a nice stay. I felt that the bathroom could have been cleaner. Staff was excellent. Didn’t receive any Expedia benefits onsite.

Leisure Partner

10/10

Exceptional

06 May 2025

Thayane

Tivemos uma experiência maravilhosa no hotel, e grande parte disso se deve ao atendimento impecável da equipe. Cada pessoa que cruzou nosso caminho fez com que nos sentíssemos acolhidas e especiais!

Gostaria de agradecer especialmente à Laura, massagista incrível que nos proporcionou momentos de puro relaxamento; à Diana, sempre simpática e prestativa na recepção; ao Alcides, gerente extremamente atencioso e solícito, que respondeu com agilidade e carinho todas as nossas dúvidas; à Maria, que cuidou de cada detalhe com tanta gentileza; e ao Roger, sempre prestativo e educado.

Foram essas pessoas — com sua atenção, cuidado e profissionalismo — que tornaram nossa estadia ainda mais especial. Recomendo o hotel de olhos fechados, não só pela estrutura e localização próxima a tudo, mas principalmente pelo carinho que recebemos. Voltaria com certeza! 😍

Leisure Friends

10/10

Exceptional

03 May 2025

Cheng

Thank you for the birthday card

8/10

Excellent

01 May 2025

Jane

Close to everything

Nice hotel close to train station and bus departures to Machu Picchu.

Friends_and_family Family

10/10

Exceptional

30 Apr 2025

Christina

10 out of 10!

What an amazing experience we had at Casa Del Sol Machu Picchu. My sister had a small accident and fell hiking nearby so we stayed here so she could recover for a few days and WOW the hospitality was incredible. Alcides and his team were friendly and caring and they were beyond accommodating to our needs with a wheelchair. The room was spacious, clean and had a beautiful view of the river. The shower pressure and temperature were wonderful. Everything we ate at the restaurant was as tasty as it was visually artistic. I cannot say enough good things about this hotel and its staff. 10 out of 10 stay!

Friends_and_family Family

10/10

Exceptional

27 Apr 2025

Verified traveler

Amazing hotel in Aguas Calientes

Amazing location. Great staff - came to train station to pick us up and help with luggage, arranged the most awesome guide (Alberto), and let us store baggage before and after the check-in.

Beautiful views. Spacious rooms. Traditional decor. Lovely alpaca beddings.

Friends_and_family Family

10/10

Exceptional

26 Apr 2025

Vijay

Location was excellent. Complimentary pick up and drop off at train station.

Leisure Partner

10/10

Exceptional

20 Apr 2025

CHRISTINA

The room was beautiful and the staff great. Breakfast buffet was decent, as well. The only negative was we were on the floor below the main floor and the short hallway was super dark and smelled absolutely gnarly. Like someone was cooking something that smelled like armpits. Thankfully the smell did not go into our room.

Leisure Partner

10/10

Exceptional

14 Apr 2025

Shelly

May was amazing! she helped me check in earlier and was extremely helpful throughout my entire stay. the hotel was very clean and quiet and i will be recommending this hotel to my friends and family

Leisure Self

10/10

Exceptional

03 Apr 2025

raul

10/10 I would recommend and I would stay hear again. Staff is great views and location are perfect

Leisure Partner

6/10

Pleasant

29 Mar 2025

Anne-Caroline

This hotel is located in the village with access to all shops and restaurants, hotel is clean, however it is extremely noisy… the train track is right in front of the door, the river in the back and construction right in front… the windows and doors are paper thin, you hear everything, it is like you were sleeping with the window and door open…

Leisure Family

6/10

Pleasant

06 Mar 2025

Yuqi

Service was great but there was a weird smell in the room and was unable to connect to the Wi-Fi.

10/10

Exceptional

04 Mar 2025

Pablo

Extremely polite and helpful staff. Accommodated early check in, very helpful. Staff met me at train station for a hassle free easy check in, also very helpful. Management went above and beyond to make me feel at home. Coffee/dining next to the river is magical.

Leisure Self

8/10

Excellent

21 Feb 2025

Andres

River view is terrifyingly beautiful during the rainy season

Leisure Family

10/10

Exceptional

05 Jan 2025

Phillip

Staff was thoroughly confused on dinner

Leisure Family

10/10

Exceptional

30 Dec 2024

PRAVIN

Polite and welcoming staff.

Leisure Partner

10/10

Exceptional

28 Oct 2024

Maria theresa

this hotel had an awesome staff. everyone was courteous, super helpful and accomodating. we wanted to see macchu picchu but all online tix were sold out and via expedia msging, the hotel staff confirmed that there is a center that sells macchu tickets in person if we get to the city before lunch. the hotel staff even offered to accompany us to the bldg. turns out, the walk was only 4mins from their door. this hotel is centrally located and provides pickup from the train station, jus 10mins away. they have their own restaurant too and hav free brkfast and the window view is amazing since it sits beside a river. It also has a spa and massages were cheap. The hotel is beside a train track lined with other hotels and restaurants so it feels safe even at 10pm and its easy to find food. we also got a river suite and the jacuzzi atmosphere is marvelous. the shower strength is great, there are robes and slippers in the room and the A/C works well. my only complaint is there may be a mice in the roof lol. me and the husband kept waking up to loud, scuttling sounds. otherwise, everything was super perfect.

Leisure Partner

10/10

Exceptional

23 Oct 2024

sharon

Highly recommend this property!! Service was outstanding and friendly. From Monica meeting us at the train to the restaurant it was fabulous. Had an amazing massage from Sylvia overlooking the river. I admit I am a hotel snob and they exceeded my expectations.

Leisure Partner

8/10

Excellent

19 Oct 2024

Padraic

It was adequate but the value was super low for what you receive. Some staff were absolutely amazing— warm, kind, and helpful; but others were super transactional and not welcoming. Room and especially bathroom were more 2 or 3 star level.

Leisure Self

10/10

Exceptional

06 Oct 2024

Pawan

Just came back from a memorable trip to Machu Pichu (MP). Some of the many reasons to stay Casa del Sol Machu Picchu -

1. Alcides reached out to us via WhatsApp before the trip and inquired about our plans. He connected us with a guide who was very knowledgeable about MP and spoke English fluently. The guide met us in the evening before our trip to make a proper plan, maximize our ticket circuit and how to reduce waiting times when going up and coming down. Bus waiting times can be long since there are 6,000 daily visitors.
2. Alcides sent a team member to the train station to receive us and help with our bags. A team member took our bags and guided us to our train when we left MP.
3. The hotel location is very convenient. It is walking distance to the train station and the embarkation point for buses going to MP. It is near the town square and many restaurants.
4. We had a late minute addition to our group. Alcides went out of his way to upgrade our room with an extra bed and did not charge us any extra fees.
5. Beautiful hotel, great food and excellent hospitality. Another example of the heart warming hospitality from the Incan culture.
6. Rooms have a beautiful view of the Urubamba river and the Andes. Hotel has an outdoor eating area where one can site by the river and enjoy Andean nature.

Alsides - Muchas Gracias!

Leisure Family

8/10

Excellent

06 Oct 2024

Karissa

The river view room was beautiful. Some aspects of the property need some upgrading and maintenance but I think that’s fairly normal for the hotels in Aguas Calientes.
The staff and service was fantastic, I had a great stay.

Leisure Self

10/10

Exceptional

05 Oct 2024

Realto

Close to everything, lots of restaurants nearby.
Train pass by in front of the hotel, try to get rooms on higher floor and facing the river.

Leisure Partner

10/10

Exceptional

17 Sep 2024

Naho

We were glad that we chose this hotel for our stay in Aqua Caliente. Staffs were so nice. Hotel was very clean with a gorgeous view. It was just a perfect hotel for us to get some rest during our long trip!

Leisure Family

10/10

Exceptional

12 Sep 2024

Thomas

The staff was excellent and the bar was lively and served a nice menu. The accommodations were clean and comfortable and very close to the transportation to Machu Picchu. The market is close by and so are numerous restaurants!

Partner

6/10

Pleasant

12 Sep 2024

Paul Octavian

Beautiful rooms clean but breakfast very limited. Unfortunately the napkins were dirty, and coffee is watered down. Location is very good though

Leisure Partner

10/10

Exceptional

10 Sep 2024

Jorge A.

Very closed hotel from arrival station . Super friendly staff , and always willing to help . It’s not a 5 start but really nice with good restaurant and a great river view. They made arrangement to celebrate my partner birthday !

Partner

6/10

Pleasant

04 Sep 2024

Nataly

They assigned me a room facing the train station. I couldn’t sleep (train at 3 am!!). Even if I requested a room with a river view multiple times before checking in. Also, they didn’t have my room ready at 7 pm???

Big shot out to Franco at the bar, best pisco sour in town!!

Leisure Family

10/10

Exceptional

31 Aug 2024

Malgorzata

This place is amazing

10/10

Exceptional

27 Aug 2024

Stephanie

Edwin and front desk staff are helpful

Partner

10/10

Exceptional

20 Aug 2024

MIOKO

Nice massage

I booked 3 days before I didn’t confirm the date when am going to Machupicchu. Unfortunately, I found only 2 days I stayed there. But it is difficult to change the booking from Hotels.com I there is no contact by email… I couldn’t change the date…

Hotel was understood our situation but the timing is very busy time. It is impossible to change the booking and non refundable, but they offered the massage for my 3 families instead!
It was unexpected offer and surprise us!

After climbing Wainapicchu, our family took a comfortable massage and had a wonderful time.

I really thanks the service of this hotel. I really recommend this hotels service quality and kindness.

If I will go again, I booked the same hotel:)

Friends_and_family Family

8/10

Excellent

05 Aug 2024

Subham

Cute hotel by the river with scenic views

The communication team is super strong and from the moment you book ur dates, they will make sure your experience with them is smooth.
The reception was very friendly and we were even offered an upgrade to one of their suites. The rustic outlook of the rooms were very pleasant and comforting. The room came with a separate jacuzzi with a sun shade ceiling along with serene views of the flowing river right beside you and the calming sound of the water flow was enough to take away all the tiredness from half day journey and exploring the town.

They serve breakfasts starting 5am, which was an additional plus since we had a 5:30am bus to Machu Picchu. Though not exhaustive, it was a good wholesome selection of items in the menu.

They even offered us to join for a pisco sour tasting tour at their own bar by the river, which was amazing… I can sit there for at least couple of hours with my drink :)

They also helped keep our luggage in their storage after we checked out to explore Machu Picchu.

Friends_and_family Family

8/10

Excellent

15 Jul 2024

Aleksandra

It's a good hotel, we only spent a few hours there because we arrived late in the evening and left at 4.30am to climb up Machu Picchu.
The room was comfortable and specious, bathrooms are a bit run out and need some love. The stuff was super nice and organised some food for us before the breakfast even started, also they kindly offered us a late check-out which was great because we took a shower and changed after our climb.

Leisure Partner

10/10

Exceptional

11 Jul 2024

Nikola

Very nice hotel, great location, friendly staff

Leisure Partner

10/10

Exceptional

08 Jul 2024

Lizet

We booked this hotel last minute and they were SO accommodating. They immediately helped us when we walked in and were so kind. The hotel is beautiful, so clean, and in a great location. I highly recommend!!

Leisure Partner

8/10

Excellent

13 Jun 2024

Michael

Property has a wonderful view of the river and polite and helpful staff. We only had a minor issue with the towels for our room were very damp and when we requested replacements, those were damp also. This could just have been a one off situation. The Mountain view faces the train tracks and new construction that is underway on the other side of the tracks so try and book River view if it’s available.

Leisure Partner

10/10

Exceptional

01 Jun 2024

Sophie

I stayed at the beautiful Casa Del Sol for 3 nights with family during my trip in Aguas Calentes. From the moment we arrived, the hotel staff was very helpful and friendly from greeting us at the train station to providing us with hot towels and tea upon our arrival. I immediately knew this hotel would take care of us. The hotel boasts stunning views of the mountains and river, with the entire backside offering a breathtaking panorama. I had a river side room and it was very relaxing falling asleep to the sound of the river, I highly recommend! Breakfast is served early to accommodate early explorers and offers a plethora of delicious options for food and drinks. One evening, I dined at the hotel’s restaurant, where you can choose a three-course meal from a diverse menu. The restaurant staff kindly opened 30 minutes early to accommodate my family's schedule, which was greatly appreciated. The food was amazing and the drinks were very refreshing after a long day of hiking. I was particularly impressed by the kindness and helpfulness of Nilton, Edwin, Monica, and the hotel manager, who always assisted with a smile. Casa Del Sol truly goes above and beyond to ensure a memorable and comfortable stay!

Leisure Family

8/10

Excellent

30 May 2024

Paloma

Great location

This was a great stay, the highlight is definitely the river views. The breakfast was great. We ate dinner at the hotel restaurant and while it was good, it was slow and overpriced. The only real disappointment was that I was looking forward to using the hot tub after a day at macchu Picchu and they wanted to charge me $100 an hour. I never saw that while booking. Of course I said no, but it was a huge bummer. Great location, 5 minute walk from
Train station.

Friends_and_family Friends

8/10

Excellent

27 May 2024

Carmen

Lovely respite in a tourist town

The hotel was very nice - lovely ambiance with the running water in the background. Great location! The room was clean - bathroom seemed the most outdated (in terms of style). The breakfast was tasty and plentiful. We enjoyed speaking with \"Mike\" - he was cheerful and interesting to chat with over breakfast. I'd like to recognize Monica at the front desk. She was delightful and so helpful to us and our special request to check in early and meet our Machu Picchu guide, etc. She was very busy both days we saw her but she handled the pressure with ease. You'll be in great care with her!

Partner

10/10

Exceptional

21 May 2024

joyce

will go back again

Leisure Family

10/10

Exceptional

15 May 2024

Thomas

The best hotel experience in the world

Our room had a balcony with an amazing view of Machu Picchu and a jacuzzi, over-looking the river. We fell asleep to the relaxing sound of the river flowing by. We were met at the aiport and able to sit while checking in. Staff were all friendly, welcoming. The restaurant dinner and breakfast were excellent. Enjoyed the spa service.

Partner

10/10

Exceptional

11 May 2024

Paul

We had a room overlooking the river which was very nice. The bathroom had a walk in shower with a rain fall nozzle. The staff were very attentive and quickly addressed any issues we encountered.

Leisure Partner

6/10

Pleasant

24 Apr 2024

Martin

The Outdoor Bar and Spa Were Not Operational

Reasonably nice room, although a little tired. Well located in the heart of Aguas Calientes.

I was disappointed because the pictures indicate and outdoor bar and a spa / pool in the hotel. Both the bar and the spa were \"not operational\" which was the reason why i booked. So I was disappointed.

Partner

8/10

Excellent

18 Apr 2024

Matthew J

Very good!! We were pleased with the service, location. Staff and we highly recommend
Great experience!! The room with a beautiful view of the river
Love it!

Partner