Grand Riviera Princess

Mexico , Riviera Maya / Playa del Carmen
PLAYA DEL CARMEN, Prolongaci¢n 5ta Avenida Mza 20 Lote 006
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100 reviews shown

10/10

Exceptional

11 Mar 2026

Daisy

The property was clean the staff where nice the food was great with good times and variety. I would stay here again. Many people who came who stayed this is a repeat stay, one couple saying this is the 5th time. The rooms where beautiful, and the staff where very attentive the pool was clean the beach was in seaweed season so not the property’s fault but the bar and the beach itself beautiful !

Friends

10/10

Exceptional

11 Mar 2026

Emily

Clean room
Very friendly and helpful staff

Partner

8/10

Excellent

10 Mar 2026

Lisa Harmon

We really enjoyed the newly renovated rooms. Only suggestion would be that the showers have somewhere other than the floor to put bath products. They needed to have a shelf in the bathroom. The property was clean and the staff was very friendly. We really enjoyed our time and would go back. In the future we would like to be able to reserve our restaurants in advance we couldn't do that in advance because we didn't have our room number to do it online prior to arrival. We had to eat at the buffett most days since the reservations were mostly booked up before our arrival.

Friends

10/10

Exceptional

10 Mar 2026

Charlene

The pools were amazing !

10/10

Exceptional

09 Mar 2026

Mary Beth

The property is well-kept and beautiful. The staff is helpful and polite. Unfortunately, like other Caribbean resorts the sargassum is terrible. Fortunately there were many great pools to choose from. We will be back with our grandsons next year.

Partner

10/10

Exceptional

08 Mar 2026

Marke Alan

Everything was great. Exceeded expectations by far.

8/10

Excellent

07 Mar 2026

Mark

Pool was great

10/10

Exceptional

05 Mar 2026

Travis

The Laguna Villa was truly lovely. Staff were great. Food was more than good enough. Will stay again.

Partner

10/10

Exceptional

05 Mar 2026

Richard Gary

We just came back and we had a wonderful stay! Part of the resort was being renovated, but that didn't bother me. Obviously, renovations are necessary and the renovations that were done on the room we stayed in was beautiful. Walking the property, I was very impressed with how clean things were. The employees of this resort work hard and their hard work shows. I would definitely come back to this resort. The pools were nice, the food was great, the massages we received at the spa was wonderful, and we felt so pampered. Definitely recommend and look forward to coming back when the renovatons are completed.

Partner

10/10

Exceptional

04 Mar 2026

Hector

Clean room daily, friendly and helpful staff, beautiful view. Great pool options

10/10

Exceptional

03 Mar 2026

Reyna

Loved our stay here, the place is beautiful, lots of different food. The beach has lots of seaweed but the hotel had people cleaning it up. The beach was nice but it is very rocky, definitely recommend water shoes!

Family

10/10

Exceptional

03 Mar 2026

Brissa

Multiple pools and areas to relax. The drinks were top notch, specifically Javier at the Lobby bar made the best drinks & was overall a very nice and funny person. Definitely will recommend this resort to many people!

Family_with_children

8/10

Excellent

02 Mar 2026

Samuel

They were under construction the riviera princess and was close, would like that Expedia notice that property was on construction

Partner

10/10

Exceptional

01 Mar 2026

Bryton

Friendly staff, good food overall fun experience

Partner

10/10

Exceptional

01 Mar 2026

Emily

Great food compared to other AI we’ve stayed at, excellent service and very clean. Not crowded, plenty of pool and beach chairs. Great drinks too.

Family_with_children

10/10

Exceptional

27 Feb 2026

Michael L.

Very nice resort. 10/10 service. Thank you

Self

10/10

Exceptional

26 Feb 2026

Michael

Absolutely phenomenal stay! This resort is truly stunning—beautifully designed, incredibly spacious, and spotless from top to bottom. Every detail feels luxurious and well cared for. The staff made the experience even more exceptional with their warm, welcoming, and genuinely courteous service. I can’t recommend this place highly enough!

Partner

6/10

Pleasant

23 Feb 2026

Carina

Staff seemed to favor white Americans. Its unfortunate because as a Mexican born in the US I would never favor any race I would try to be accommodating to all guest

Leisure Friends

6/10

Pleasant

23 Feb 2026

Rosalba

Loved the resort and especially the rooms but didn't like that half of the resort was under construction. We had a hard time getting reservations for the restaurants as well as it appeared there were too many people at the resort for the number of restaurants available.

Family_with_children

10/10

Exceptional

22 Feb 2026

Stephanie

What a wonderful resort. Even though it was under reservation it was fantastic.

Partner

8/10

Excellent

21 Feb 2026

Chelsy

The room was great, staff were amazing. There was one issue in that I was not informed of the construction. I had initially booked at the Princess Riviera, so I was concerned when we arrived at a different resort. The resort itself didn’t have as much to offer because of the construction.

Partner

10/10

Exceptional

16 Feb 2026

Cindy

Beautiful resort

Partner

6/10

Pleasant

15 Feb 2026

Edith

Our room was great, and most of the staff were wonderful. However, our experience with security and concierge was very disappointing and did not reflect the level of service we expected from a well-known resort.
My husband fell down the stairs during our stay, and instead of approaching him to ensure he was okay, staff members shouted from a distance asking if he was fine. No one came over to properly assist or check on him. It felt dismissive and uncaring. In that moment, we truly felt unsupported. I can’t help but feel that if my husband were not Hispanic, the response may have been different.
Additionally, I found a cockroach in my beach towel. When I reported the issue (room 3202), the response was minimal. There were no sincere apologies, no follow-up, and no effort to check on us afterward while we were at the beach. We expected more concern and proactive service given the situation.
We were also part of a large group, and unfortunately, the concierge team seemed very uninterested in assisting us. Instead of helping coordinate or answer our questions, they directed us to wedding planning. Thankfully, we later encountered a supervisor who was extremely helpful, flexible, and genuinely eager to assist us. That experience was very pleasant and made a positive difference in our stay.
Overall, while parts of our stay were enjoyable, these incidents left us feeling undervalued and disappointed.

Leisure Family

6/10

Pleasant

15 Feb 2026

Jonathan

The room was very nice but toiletries were not refilled we had to request them....pools were cold....staff caters to americans I felt ignored we had to litterally be in there face to get service...also I had 14 people with me and they made it difficult to do dinner reservation.I had to speak to supervisor to get help

Leisure Family

4/10

Poor

13 Feb 2026

marc

Hotel refused to refund day that was missed by flight delays.
Mini bar not stocked after first day.
1 bathroom works in middle of long walking resort.
Construction noise 100% of the time starting at 8am.
No good direction on services
Concierge unable to book
Asked for special occasion only to tryto sell packages on but we recieved no benefit
No elevator except at front
Package stated free spa day. Which was 20 minute foot massage.
Got rebooked to sister hotel after booking went through due to construction no discount.
Over priced everything.
40$ for 6 pills to help with travelers diarea
Ice gave travelers diarea.

Business_and_leisure Partner

10/10

Exceptional

12 Feb 2026

jennifer

We traveled with 7 people ages 8 months - 46 years old. We had 2 deluxe rooms that connected to each other. We initially booked with Riviera but was relocated to Sunset because of construction on 1/2 the resort. Had option of 4 pools and beach for swimming including one kids pool and water slides. Food in buffet was average and we didn't eat at many of the restaurants

6/10

Pleasant

10 Feb 2026

Elaine Yoke Leng

Amenities and food

Leisure Partner

8/10

Excellent

08 Feb 2026

Stephanie

The rooms were beautiful

Leisure Self

4/10

Poor

06 Feb 2026

Jose Jesus

*BEWARE All inclusive does not mean all inclusive, expect to be nickel and dimes upon check in and up charged another 30% for amenities that were already included in the booking according to Expedia. Not to mention booking on Expedia and getting an email the next day saying they’re moving you to their sister resort. Very misleading on the initial booking. Spend your money at a more reputable, honest resort. Absolutely not worth the premium price tag (after all the upcharging). Very disappointing!

Leisure Partner

6/10

Pleasant

01 Feb 2026

Robert

So much under renovation during the stay and we werent informed until after booking. A lot of amenities not available during the stay including the beach front restaurant and pool side snack bar

Leisure Family

6/10

Pleasant

01 Feb 2026

ALLAN

Funny story, I was offered spa treatment by someone there and it ended up being a sales pitch to something else. And it turned into a stressful vacation. I won’t recommend this place. I did like the resort but this sales people need to learn boundaries. Still didn’t get my 650.0 deposit back. Which I will have the credit card company handle. Thanks !

Leisure Family

8/10

Excellent

31 Jan 2026

Darlene

Very clean recently renovated room. Consistently courteous friendly staff. Food at the a la carte restaurants and the buffets (especially the smaller buffet restaurant near the beach) was consistently very good. Lots of chairs at beach and pool. The resort made a big effort to clean up the beach of seaweed- there wasn’t much this time of year but they had staff raking it up every day. Overall the entire resort was very well maintained with lovely mature landscaping.

Leisure Family

6/10

Pleasant

31 Jan 2026

Shawn

Staff were great, room was cleaned everyday. Food was good, buffet’s were small. The restaurants were really good, pools were really cold. Hotel was under renovation, overall I would not book this resort again.

Leisure Partner

10/10

Exceptional

29 Jan 2026

Roger

The staff was awesome

Leisure Partner

10/10

Exceptional

29 Jan 2026

Jennifer

The rooms were very clean staff always friendly

Partner

10/10

Exceptional

28 Jan 2026

Josue

Super clean room right at the pool, food was amazing. Staff was great very nice place will definitely go back!

Leisure Partner

8/10

Excellent

28 Jan 2026

Audrea

Staff were great. Room was so comfortable.
Platinum was the move. The staff at platinum was the best part.

Leisure Self

6/10

Pleasant

22 Jan 2026

Briseida

The hotel was in renovation so not all amenities were open and there was lots of construction noise the whole stay

Leisure Family

10/10

Exceptional

22 Jan 2026

David Terry Nichols

yes

2/10

Poor

21 Jan 2026

Serjay

If you’re planning on coming here in the next few months I would strongly reconsider. The resort is currently under construction so more than half of it is shut down and if you’re ok with that and want to relax then you’ll be greeted with the nonstop sound of angle grinders and the thumping of hammers. The beach is a post apocalyptic mess with yellow caution tape, debris, sand bags, washed tree branches and an ungodly amount of seaweed. The rooms smell like mold and the AC works when it chooses to. Overall my one week stay was almost nice thanks to 2-3 amazing employees that truly went above and beyond. If you’re into bad beaches, cold swimming pools, 7am-7pm construction noise, smelly rooms and lack of things to do at a resort then you’ll love this place.

Leisure Partner

8/10

Excellent

20 Jan 2026

Diana

More or less everything was very good, the rooms are clean and cozy, the food in the restaurants and buffets is also delicious, the service staff is friendly.

Leisure Family_with_children

8/10

Excellent

19 Jan 2026

Maribel

Upon arrival, we had two people walk into our room without knocking. We did check in just a little bit early, but we figured it would be communicated. A few days later, they came to drop towels off and we didn’t hear the door knocking and they proceeded to also walk in. Other than those experiences, the room was great. It was very modern and spacious. The bathroom door doesn’t finish all the way to the ceiling and close all the way. It did not feel private at all. The pool areas also don’t have a Jacuzzi, which was a negative since the days weren’t too hot and the pool water was very cold. The entertainment of the evening was great every night. The food at the restaurants was just OK. We preferred the buffet since there was more option. The other thing we don’t like is the pressure of trying to buy whatever program they’re trying to sell. The other thing to note would be that our original reservation was at the other hotel which would’ve had our room facing south and would’ve made our pool area maybe a little bit warmer.

Business_and_leisure Family

10/10

Exceptional

19 Jan 2026

jetmira

Very nice place

10/10

Exceptional

16 Jan 2026

Lauren Nicole

The staff were nothing but extremely pleasant. Super nice & accommodating. The rooms were immaculate. Even with all the renovations going on, we were still able to have an amazing vacation. Really top notch resort.

Leisure Family

10/10

Exceptional

14 Jan 2026

kaival

Absolutely fantastic

Leisure Partner

10/10

Exceptional

09 Jan 2026

Ievgenii

Wonderful place to visit.

Leisure Family

10/10

Exceptional

08 Jan 2026

Nicholas

YES

8/10

Excellent

07 Jan 2026

Wesley

Rooms are nice. Need updates but they are updating as we speak. Big and spread out so don't bring relatives that have mobility issues. Food was pretty good. Fruit and dessert options were the highlights. Lots of pool areas to choose from. From mild to wild. We had a good time.

Leisure Partner

10/10

Exceptional

07 Jan 2026

HONG

Swimming pool directly connected to room, piece flu and quiet environment

Leisure Family

6/10

Pleasant

05 Jan 2026

Carl

Noises, chainsaw very annoying

Leisure Family

10/10

Exceptional

04 Jan 2026

Diane

Freshly renovated and everything else was excellent

Leisure Partner

10/10

Exceptional

01 Jan 2026

Kendra

Love it!!

Family_with_children

8/10

Excellent

30 Dec 2025

Elaina

Staff is outstanding. The property is being renovated but was hardly noticeable except for the access to the beach.

Leisure Family_with_children

10/10

Exceptional

30 Dec 2025

Juan

Top shelve alcoholic beverages & top quality food will for sure recommend and return

Leisure Family_with_children

8/10

Excellent

28 Dec 2025

Shiva

It’s good

Partner

10/10

Exceptional

26 Dec 2025

Michelle

The grounds were beautifully maintained and the rooms were very comfortable and clean! Staying at this hotel certainly made our trip feel like a vacation where we could relax and breathe.

Leisure Family_with_children

10/10

Exceptional

25 Dec 2025

Claribel

Excellent!

8/10

Excellent

24 Dec 2025

Keva

Staff were very friendly and the room was lovely and clean. Lovely layout and place to be for a holiday.

Leisure Partner

6/10

Pleasant

24 Dec 2025

Jenny

Staff were moderately friendly. There was no hotel shuttle available, which is a common service for many resorts. ATM was out of service. We were told the restaurants were fully booked but they could “add a table” if we purchased a bottle of champagne or a lobster for the dinner. The pool bar was way understaffed with only one bar tender.

Leisure Family

10/10

Exceptional

23 Dec 2025

marcio busi da

Great resort. Glad i picked. Cannot go wrong with fantastic new rooms and overall cleanliness all around.

Leisure Family

6/10

Pleasant

23 Dec 2025

Frederick

It was good just to lay wild animals running around an climbing on to people’s porches

Leisure Partner

10/10

Exceptional

20 Dec 2025

Teri Lynn

Loved the swim up pools, but they were closed after our second day there for construction. Resort was amazing, staff were fabulous. We will be returning when the construction is complete.

10/10

Exceptional

18 Dec 2025

Ken

This was our fourth time here. Enjoyed our holiday and swim out room.

Leisure Partner

6/10

Pleasant

18 Dec 2025

Kristina

Overall property is beautiful and well maintained. Staff very friendly. Food ok.
However, I barely slept for the entire vacation based on a few factors. Even though we were on the top floor the VERY LOUD noise from other guests dragging chairs around their rooms kept us awake. Easy remedy by putting felt or something on the bottom of the legs of these chairs. We were also kept awake by doors constantly slamming at the other rooms. This could easily be remedied by \"soft close\" mechanisms on these doors. Overall I wouldn't return based on 7 days of very little sleep due to these very simple fixes that had been missed. Also felt there were far too few places to hang wet items in the room and our shower leaked and created dangerous puddles on the tile in the bathroom which could have easily caused a very deadly fall. A few thoughtful improvements would make this resort a far more enjoyable experience all around.

Leisure Partner

8/10

Excellent

17 Dec 2025

Brandon

Staff is amazing, this was our 3rd time at the resort. Love the new upgrades, the kids loved the new water slides. The beach was upkept and clean. Pool was in decent condition, it's showing it's age but overall it was good.

Business_and_leisure Family

6/10

Pleasant

16 Dec 2025

Chantel

I would like to say the stay was amazing but the start and finish wasn’t great. I booked this trip to celebrate my birthday and by my surprise an engagement. when we arrived to the hotel our room wasn’t ready. When we were able to check in we paid and filled out all the paper work just to be told at the end our room has 2 double beds! I am 5’7 and my fiancé is 6’2. when asked why we didn’t geta king we were advised they didn’t have availability and the only way to get one is if we paid for an upgrade. there was no further accommodation. We decided not to make a big deal of the bed size. the room was nice and newly renovated. the staff was amazing! the food was good and we appreciated the different options. On the day before we left we decided to go off the resort and was out of the room majority of the day. We got back around dinner time showered and changed for dinner. the room didn’t appear to be serviced while we were gone. When we returned and begin to pack for our early departure the next morning we noticed my fiancés prada sunglasses were missing. we also figured out we were in a joint room where the other room only had access to lock the joining door. We reported the missing glasses to the concierge desk and they advised they will have to call housekeeping and see if it’s in the lost and found. No report was taken. The glasses are still missing and haven’t received anything from the hotel since check out !

Leisure Partner

10/10

Exceptional

16 Dec 2025

Katherine

All the staff were very friendly. The food was delicious. I loved my room where I could walk out into the pool anytime. I’ll be coming back again.

Leisure Self

10/10

Exceptional

15 Dec 2025

Roark

Room was always clean

Leisure Self

10/10

Exceptional

15 Dec 2025

Deborah

Staff very courteous and professional

Leisure Family

10/10

Exceptional

14 Dec 2025

Pedro

Everything was great clean room beautiful room the hotel is beautiful and the food is great 😃

10/10

Exceptional

14 Dec 2025

Dipanjan

Rooms, staffs, services everything was great...

Leisure Family_with_children

8/10

Excellent

14 Dec 2025

Natalya A

I am satisfied with my stay at this resort, the rooms are clean after renovation, the staff is friendly, if you need anything, they always respond to your requests.

10/10

Exceptional

13 Dec 2025

Gino

Everything was enjoyable. Martin is the man. Good to see him twice already

Leisure Partner

10/10

Exceptional

13 Dec 2025

Ruth L

I had a great stay here! Staff was amazing, property was under renovations but still nice. Love the pools! Would stay again

Leisure Self

8/10

Excellent

13 Dec 2025

Stepheny

Staff

Leisure Friends

8/10

Excellent

12 Dec 2025

DORA

Everyone was friendly and professional! This is our second visit!

Leisure Family

8/10

Excellent

11 Dec 2025

Felicia

The staff were AMAZING! The room was nice and the bed was super comfortable. We really enjoyed the buffet! The à la cart restaurant weren’t great. The food was meh… again the staff were great.
The beach was perfect.
We really had a great 10 days.

Leisure Family

10/10

Exceptional

11 Dec 2025

Regina

We spent our family vacation at Sunset Princess. We were a party of 10 in 5 rooms. I cannot say enough great things about the resort, staff, rooms, cleanliness and activities!!! Great time had by all!!

Shout out to Martin, the shuttle driver and the waitstaff at the breakfast buffet by the pool.

Thank you for everything ❤️

Leisure Family

10/10

Exceptional

11 Dec 2025

Belinda

Whilst some renovations were happening, it did not detract from the overall experience. Staff couldn’t be more helpful, food was outstanding and all areas of the complex were immaculate.

Leisure Family

6/10

Pleasant

10 Dec 2025

Yakelin Noemi Lopez

Room wan not clean, it seemed cleaning was not even done after the people that were there before us left. I would love that all people who stay there are treated as equals. There is a lot of tourists staying at this hotel and seemed to be well treated, differently than nationals. We didn’t have ice in the ice holder. Overall the pool was great, food was delicious. And there is a lot to explore.

Leisure Family

6/10

Pleasant

10 Dec 2025

Heidi

Tiles were missing from room side pool chases. Outside of buildings need power washing. 1/2 of the resort was under construction which made it visually not as appealing. Restaurants were limited hours and only one buffet that had same choices. When construction is complete and if they open all restaurants for more hours giving more dining options this could be a great resort.

Leisure Family

10/10

Exceptional

10 Dec 2025

Bailey

Friendly staff, safe environment

Leisure Family

10/10

Exceptional

09 Dec 2025

Alma

Clean beautiful rooms, staff very helpful. Loved all amenities, however I belive due to remodeling going on, we didn't get to enjoy the usual night time shows. Other then that everything everything was excellent excellent.

Leisure Family

10/10

Exceptional

08 Dec 2025

Christie

We love it here. Been several times and won't go anywhere else. The renovations just made it better! ⭐⭐⭐⭐⭐

Leisure Family_with_children

10/10

Exceptional

08 Dec 2025

Miriam

Loved the resort so clean staff and rooms are another level everything was amazing!

Leisure Partner

2/10

Poor

07 Dec 2025

John Sameh Abdelmalek

Our family trip to Cancun booked through Expedia was extremely disappointing. We were moved to a different hotel due to “renovations,” but when we arrived, no one told us anything. The kids’ water park was closed for most of our stay, there was loud construction everywhere, unsafe areas with rocks and nails, and the Kids Club was empty and confusing. Staff were rude, our room smelled like sewage, and cleaning was poor. The transportation included in our package was suddenly cancelled by Expedia less than 24 hours before our flight, and we had to pay $225 CAD for new transport. This was our first real vacation after working hard, and it was stressful, uncomfortable, and nothing like what we expected. We would not recommend this experience.

Family

10/10

Exceptional

07 Dec 2025

Alicia D

The customer service was Amazing.. upon arrival I received a band upgrade to platinum which was nice allowed for some additional amenities. The room was very nice jazucci tub, walk out to a pool w/ lounge chair. Everyone at the resort was pleasant to chat with. I will caution that the look of the area outside of the gates,high walls,barbwire had me concerned but upon arrival; gates opened to a beautiful resort. It
was an excellent time.

Leisure Self

8/10

Excellent

07 Dec 2025

Ronaldo J

The hotel in general was good, but as it was undergoing repairs, some areas were closed and you could feel noise some times. I cannot speak about the pools, because we did not go. The buffet was great, specially the paellas made by Chef Eladio, you cannot miss them. We loved the Italian restaurant as well, not so much La Vaqueria and Le Fleur. Our spa experience was excellent, and I would recommend you to look for Rosario to guide you and treat you too. I think that when the repairs are over, the hotel will be an excellent choice for a holiday.

Leisure Partner

10/10

Exceptional

06 Dec 2025

shirley

Beautiful rooms and great service! There is no need to even leave the resort. we got the deluxe and it was awesome. One thing that has nothing to do with hotel is excursions! don't waste time but this resort has everything and can point you in the right direction if you want to do anything else. I suggest isla mujeres or cozumel.

Leisure Partner

8/10

Excellent

06 Dec 2025

Jennifer

Staff was very good. At the time of our stay there was construction happening so this did affect our stay slightly. Overall beautiful resort and will be amazing once construction is finished.

Leisure Partner

8/10

Excellent

05 Dec 2025

Mikkel

clean room

Leisure Family_with_children

8/10

Excellent

05 Dec 2025

Inanca

Property is in renovation fave construction taking place ,overall hotel is clean staff friendly. Lots of pools beach clean

Leisure Family

4/10

Poor

04 Dec 2025

Victor

When we arrived the sheets were covered in hair. Our pillows had mildew and mold covered. We also only had a use of 30% of the facilities due to renovations.

Partner

8/10

Excellent

04 Dec 2025

Cami

so much to do, food was excellent

10/10

Exceptional

03 Dec 2025

Brenda

We had an amazing stay at the Princess Resort. The grounds were beautiful and very well kept, the staff very friendly and professional. We loved the huge buffet which had an incredible amount of delicious food. The beach area was well groomed; the moss was washing up, but they were cleaning it up right away. There was a sandy, shallow area that went out quite far in front of the beach area. Tons

10/10

Exceptional

03 Dec 2025

José

Si todo super limpio , todo el personal muy amable y la comida muy deliciosa !! Nos encantó todo !! Super recomendado

Leisure Family

8/10

Excellent

02 Dec 2025

Gabriel Gonzalez

This property was excellent, beautiful and great place to stay. I gave it a four because there is staff that try to give you free stuff such as massage or tour to one of the parks or islands but there is a catch. They try to sell you some type of timeshare but they call it credits and alot of money. Wasted half a day there cause she was so stubborn(manager)

Leisure Partner

2/10

Poor

02 Dec 2025

Camille

While there were a few excellent staff members (cleaning staff, servers, bartenders), the concierge was useless. She couldn’t help with booking larger groups for dinner and when she did book a small group, she got the time wrong. Our room door didn’t close properly and some sort of animal got in, ate our snacks and left a mess. Security said they wouldn’t replace the food until an investigation happened. They never got back to us on the investigation…however maintenance did come to fix our door the next day…so clearly not out fault that the door didn’t close properly. To sum up…I’d never return to a Princess Hotel. I’ve been to many all inclusive resorts and have never encountered such absurd customer service.

4/10

Poor

02 Dec 2025

Veronica

Some of the pool area that should be open are closed. Only 1 buffet in the whole resort and not alot to do at night

6/10

Pleasant

02 Dec 2025

Nadja

None of the amenities were available. My gold status was not honored.

Leisure Family