Name: River Rapids Inn
Address: 4029 River Rd, Niagara Falls, L2E3E5, CA

8/10

Excellent

10 Jul 2026

Amie

Staff was pleasant. Someone was fixing the wallpaper in our room when we arrived but they were so nice and quickly finished.

Like most of Niagara this was once great, ran into disrepair, and the current owners are slowly trying to update while guests are there.

Pool was good.
Breakfast was plentiful - eggs not so good. However, the rest was tasty.

Room was clean - no carpet so under the bed needs to vacuumed as well. Fridge was great. Didn't use the kitchen was nice to have though.

Overall, cheap and cheerful. 😉

Family_with_children

8/10

Excellent

08 Jul 2026

Nestor

To start; it is a budget inn in my opinion. The lack of elevator(s) represents a challenge for many travellers. And, the lack of any holding bar in the bathtub / shower is definitely a safety issue.
On the positive side: a) The location is not bad to get to the core of downtown or to access the QEW or the American side. There is public transportation at the door; b) The breakfast is quite abundant.

Partner

8/10

Excellent

07 Jul 2026

Francois

Le déjeuner était excellent!

Family

6/10

Pleasant

01 Jul 2026

Angela

.

Family_with_children

6/10

Pleasant

28 Jun 2026

Gail

The beds were comfortable and the room was clean. This room was fine for us as we basically just slept in the beds after attending a wedding in NOTL. The outside of the building needs some maintenance, weeding and the hotel hallways are dated, however again having said that if you are looking for clean comfortable beds and a clean hotel room for the night at a reasonable rate then keep your expectations in check.

Partner

10/10

Exceptional

19 Jun 2026

Jacques

Previously I had a bad experience with this hotel, this time I found a big difference a part of the employee are always great professional and nice, the disabled parking spot was watched well and available, the water in the shower was hot and good, the restaurant was much better with the breakfast serving, thank you I will be back soon

Family

2/10

Poor

18 Jun 2026

Gabriel

The bedroom had many spiderwebs inside. We checked another room and it was also with spiderwebs. We also found a spider inside the room on the bed. The entire room was very dirty, including them and main carpet walking into the room.

Family_with_children

8/10

Excellent

15 Jun 2026

arvind

Okay

6/10

Pleasant

02 Jun 2026

Sergio

Normal

Family_with_children

10/10

Exceptional

01 Jun 2026

Patricia

I liked that it was close to the wego to get to all the major tourist stuff.. coffee was terrible but the breakfast itself was quite good and the girl there is the sweetest and super nice

Self

6/10

Pleasant

30 May 2026

Michael

We have always wanted to stay there but after our visit, we were really not impressed. The bed was not comfortable and the television was not in the bedroom, which is really strange. The hallways were smelly as well. We gave it a chance.

Partner

2/10

Poor

29 May 2026

ramandeep

Amazingly dirty hotel. No lift for second floor. I paid more than $150 for one night stay and regretting

Family_with_children

8/10

Excellent

24 May 2026

Kianoosh Ahmady

Everything was fine, except the breakfast, which could have been better prepared. The scrambled eggs were not good; they were chewy and flavourless, and the only protein option was pork, which may not suit guests looking for other choices. As for the rooms, while generally clean, we noticed three spiders in the corners of the walls, which was unpleasant to see.

10/10

Exceptional

18 May 2026

Juan Josue Cortes

Todo súper bien

Partner

10/10

Exceptional

16 May 2026

Juan Josue Cortes

Todo perfecto

2/10

Poor

03 May 2026

Moxit

Very bad rooms, it feels like they never renovated their rooms. Bathroom was very bad and smelly. The price they take and the service they provide is not worth it.

Family

10/10

Exceptional

02 May 2026

Jan

Very good breakfast. Very clean room. Very courteous staff.

8/10

Excellent

20 Apr 2026

Dan

Was surprised when we found out there is now a $10/night parking fee. Also we booked a king room and received 2 queen bed room. Staff is good. Did not participate in breakfast. We have always stayed at this hotel several times in the past but this time we we're a little surprised at the changes.

Partner

4/10

Poor

19 Apr 2026

Angie

Room was just ok. Hotel is in rough condition. Rooms are oddly laid out. TV channels didn’t work. No nightstands or phone in room. Breakfast was meh and very basic. Definitely get what you pay for here

Partner

10/10

Exceptional

09 Apr 2026

Denise

We only stayed one night. We were on the fourth floor with a nice view of the gorge. The kitchen area was excellent and the room was spacious. The breakfast was better than I expected, with lots of choices. The hotel is older and no elevator, but that was not a problem because you can enter on the second floor. It's a pretty decent budget hotel for Niagara.

Partner

10/10

Exceptional

06 Apr 2026

Vikas

Great stay

Partner

8/10

Excellent

27 Mar 2026

Deborah

The woman at the breakfast counter was very polite and took care of making sure that the food was fresh and delicious.

Partner

8/10

Excellent

24 Mar 2026

Sharon

We took our 2 grandchildren for an overnight during March Break. Room was clean and renovated faced parking lot with a sliding door.
Building was old but very clean and room was great with minimal furniture.
The pool area was also very clean and we actually had to ourselves as we were there midweek. There was a very loud system for heating pool and keeping windows from fogging up and it was kind of an annoying loud noise but kids did not mind, the pool was also a little cold for me but grampa enjoyed. Breakfast was also enjoyed by all of us lots of choices both hot and cold the area was very clean and tidy and was a great start to our day! Would recommend this place to friends looking for a getaway with their grand children

Family_with_children

8/10

Excellent

15 Mar 2026

greg

Room was ready as requested on time, clean, hot shower quiet heating/ac

10/10

Exceptional

10 Mar 2026

Deirdre

Everything was spotless and super clean! Really worth every penny!

Self

8/10

Excellent

01 Mar 2026

jer

Great staff. Great value

2/10

Poor

22 Feb 2026

Judith

When we arrived at the hotel to check in after a long day of travelling and running around, we are in informed at the front desk that they had no hot water, and they were unsure of when it would be repaired given that it was a long weekend. Nobody had phoned or emailed to give us notice when we could’ve had some time to find another hotel And there was no compensation offered other than a full refund for a very big inconvenience. I would not even bother to book here again don’t waste your time.

Family_with_children

4/10

Poor

22 Feb 2026

Jacques

The best thing in the hotel was the staff very nice and lovely.
1- we came to spend Valentine through family day Monday,
The water was cold in the shower and we both got sick.
2 - The restaurant during the breakfast was very cold , I did
read the temperature and it was 10 c , so both days we didn't have our breakfast in the hotel , all what we hear ( Sorry Sir ).
3- I was in the second floor and there is one disable spot in the back , there is no control of check up for the parking , people parked without the disable batch and no one ask them to move the car , I think this is a very abusive note.
It was one of the most miserable long weekend holiday I had.
I would never come back or advise anyone to book in this hotel.
Thank you

Friends_and_family Family

4/10

Poor

18 Feb 2026

Kaela

When we got to the hotel to check in, we were notified that there was no hot water, and it had been that way for 2 days, we were sent an email around noon that day but we left in the morning for the hotel and would not of been checking emails while we were driving, they had no backup for us, no alternative, would not give us a deal, cheaper price, partial refund, nothing, I could not find another hotel unless i was paying a lot of money that last minute. We ended up having to stay, the room was clean and nice, but not being able to shower after having a long drive was not nice.
We did go use the pool, and it was warm, luckily. The sauna was working but needs a glam up, the hot tub is out of service and has plant in it, which was strange.
The breakfast area was freezing cold, there was no heat in that room and the employee was working in a winter coat, breakfast was ok, nothing too exciting, and no gluten free options (which i wasn't surprised). So glad we were only staying overnight. But very disappointed.

Partner

8/10

Excellent

14 Feb 2026

harri

The room was clean, shower was great, room comes with a great kitchen and fridge. It is an older hotel, but functional with pool and sauna.

10/10

Exceptional

11 Feb 2026

Warren

Everything is amazing

Leisure Self

8/10

Excellent

02 Jan 2026

Saeide

Staff is really friendly and room is clean and acceptable.

8/10

Excellent

28 Dec 2025

Shameika

The room was vlean, it felt homely and my children love the feeling....the pool was enjoyable and clean.....

Leisure Family

8/10

Excellent

11 Dec 2025

Alexei

Nice, clean place to stay. But: paid parking, low quality breakfast

Leisure Family

10/10

Exceptional

15 Nov 2025

Sarem

The breakfast menu, is the microwaved eggs... that's my only complaint, way over cooked. Everything else is good.

10/10

Exceptional

08 Nov 2025

Paulo

Clean room, amenities and breakfast offer

Leisure Partner

10/10

Exceptional

04 Nov 2025

CARINA

everything is nice

Leisure Family

10/10

Exceptional

03 Nov 2025

darlene

very clean bathroom.

Friends_and_family Family

2/10

Poor

02 Nov 2025

Alain

Très mauvais services à la réception, aucune accommodation possible , stationnement non inclus déjeuner à partir de 7 heure seulement, chambre au 4eme pas d’assez eue, aucun resto aux alentours seul bon point chambre propre

Partner

8/10

Excellent

26 Oct 2025

Matthew

Place was clean and acceptable what annoyed me was paying for parking considering the lot was half empty

Leisure Self

4/10

Poor

13 Oct 2025

Antonietta

This hotel is fine for a night but I wouldn’t choose to stay here again. The room was clean but old. The beds are ok but not the most comfy. The road noise was loud since the room faced the street. The sound proofing between rooms not great. The breakfast was typical, nothing special. $20 for parking is a money grab and essentially increases the overall rate. Recommendation: stay somewhere else.

8/10

Excellent

11 Oct 2025

Vanessa

The room was clean, friendly staff. Breakfast was really good.

6/10

Pleasant

07 Oct 2025

Paul

Nothing

Friends_and_family Family

4/10

Poor

03 Oct 2025

Gangduo

My experience of staying the hotel was not good.

Friends_and_family Family

10/10

Exceptional

24 Sep 2025

Marie-Pierre

We were bringing our bikes to cycle the Niagara river trail. We had a room on the main floor and were able to bring easily our bikes in our room. The staff gave us a free parking ticket to drive closer to the falls, which was very appreciated. Shopping and restaurant at MapleLeaf Place, 2 minutes walk. Free Breakfast was very good and a big dining area.

8/10

Excellent

23 Sep 2025

Allan

Nice renovation.

10/10

Exceptional

21 Sep 2025

Vitalii

Breakfast was great and overall everything was fine. The refrigerator in the room was a bit noisy and the interior felt a little dated. We also missed having slippers provided. Still, overall we can recommend this place.

Partner

8/10

Excellent

19 Sep 2025

bernard

The staff was very nice and considerate. Room was clean and inviting. The surrounding area was ok across the street was lovely but the rest was meh especially if you didn’t have a front room.
The only thing we didn’t like was no elevator.4 floors up and down multiple times a day was not fun. Honestly that’s our only complaint.. would stay there again but would ask for a room on the first floor.

Leisure Partner

10/10

Exceptional

18 Sep 2025

Cheuk Yee

The room is clean , staff so nice. The breakfast is good

Leisure Friends

6/10

Pleasant

14 Sep 2025

Isabel

Power failure no back
up.generator..food in fridge got bad..too.hot in room had to spend day outside

Leisure Family

8/10

Excellent

07 Sep 2025

Mike

All good expensive parking

It was a. Great stay.

Friends_and_family Friends

2/10

Poor

01 Sep 2025

Mariam

I didn’t like anything the room is small the toilet is shaking,too much noisy when anyone upstairs use the bathroom I hear like in my room but in front desk there are so nice and respectful.

Leisure Family

10/10

Exceptional

28 Aug 2025

Brigitte

I stayed there overall 5 nights, it was really wonderful, easy access to the room, everything was clean and renovated, I got a change of Towels 3 times, but the quality of the towels left fur on the wet skin, I know that can be improved, as well the shower drain was slowly passing the dirty water down. Which took time for the next person to shower.
Overall nice people, lovely staff, very quiet area. Breakfast was great, and had many options.
I would recommend a stay here again.

Leisure Friends

10/10

Exceptional

25 Aug 2025

Karen

Great accommodations. Very clean rooms and the breakfast was good.

2/10

Poor

24 Aug 2025

Rainuka

Dirty shower with hair on the wall. Front desk says incredibly rude. Do not stay! Save your money and stay somewhere else!!!

Leisure Family

10/10

Exceptional

24 Aug 2025

Clarence

The property was located in a nice area close to the falls. Receptionist stayed late to accommodate our arrival.
-
The breakfast staff on duty was exceptional in keeping the breakfast area tidy and well stocked at all time never running out no matter what time you arrived.

Family

10/10

Exceptional

23 Aug 2025

Kevin

Would stay here again:)

No issues at all, convenient location and amenities. Very comfortable and a quick bus ride to all of the attractions

Partner

8/10

Excellent

23 Aug 2025

Zeta

I really liked the location. Not far from all of the Niagara Parks attractions, but away from the congestion and not up the hill. We both use walkers and could get to our room without a problem. The only problem was having to use a few stairs to get to the registration desk, but we would stay there again.

Leisure Friends

10/10

Exceptional

18 Aug 2025

Alister

The warm, welcoming vibe from the friendly staff truly makes a difference, and having breakfast included is just the cherry on top! What a delightful way to start the day!

Leisure Self

4/10

Poor

17 Aug 2025

Derby

Not clean, missing basic accomodation in the room such as a robe or iron

Leisure Family_with_children

4/10

Poor

17 Aug 2025

Stéphanie

There were hairs in the bed....our drain in the bathub wasnt draining...we requested a better room on the second night...wasnt any better...there was mold in the corner of the shower....from the outside the building looked abandoned....breakfast was ok but there could have been more seatings to accommodate all the guests....the staff was amazing though ..they tried their best to accommodate us.

Leisure Friends

6/10

Pleasant

16 Aug 2025

Lynn

There is no green space on property or outdoor seating available. Not enough seating in breakfast area and you are not permitted to take food to room to consume even though you have a table and chairs in the room. Very odd. The room was fine.

Leisure Family

4/10

Poor

14 Aug 2025

Julie

Je ne recommande pas !

Parking en extra 20$ plus taxes par nuit. C'est un vieil hotel. Il y a des beaux efforts de rénovations mais ce n'est pas suffisant pour augmenter le confort et la propreté des lieux. Il y avait des tâches de sang dans les deux lits, changés rapidement mais ça ne met pas en confiance. Cuisinette avec quelques couvert, machine a café non fonctionnelle. Jamais de vraie eau froide, impossible de la boire... Il y a de l'eau au buffet mais accessible de 7h a 9h le matin seulement. Buffet correct. Salle de bain correcte...Si c'est la seule chose que votre budget vous permet ok sinon coontinuer de chercher !

Friends_and_family Family

8/10

Excellent

13 Aug 2025

Thais

The bed was comfortable and the area around it was very walkable.

Leisure Partner

6/10

Pleasant

13 Aug 2025

Natalia

Overall it was okay for the money spent. The room was clean but there was trash on the balcony and it was never cleaned. Regular breakfast, nothing special but acceptable for few nights. I think more chairs needed in the breakfast area-on the second day there were people waiting, looks like the hotel was booked completely but not expected many people for breakfast. Maybe need to expand breakfast time to 10 instead of 9, just to spread people out.

Leisure Family

10/10

Exceptional

12 Aug 2025

jeannine

Very good

Leisure

6/10

Pleasant

10 Aug 2025

Nishi

Room was quiet clean..but the hotel shouldnt be charging for extra person(we were 3) when the room is equiped with 2 queen beds..as it can easily accomodate 4 person with 2 queen beds..also the room didnt have enough electric outlets,there were only 2 outlets and that too in the kitchen area,while most properties are equipped with electric outlets by bedside and close to dining area,washroom didnt have enough hooks or towel bars,moreover the property didnt have water cooler/ice making machine.they provided with decent complementary breakfast and the area is safe and quiet.

Leisure Family

8/10

Excellent

07 Aug 2025

Trudy

It was a good place but signage for pool (which we couldn’t find) and breakfast could have been a lot better.

Leisure Partner

4/10

Poor

05 Aug 2025

Maria

They were dark hairs in our bathtub, and there were no towels to shower with

10/10

Exceptional

04 Aug 2025

Natasha

My husband and I stayed here for the second time in July 2025. I had reserved an exterior access room. Initially, upon check in, they gave us a room on the second floor. When it was brought to their attention that I had reserved an exterior access room they rectified it without hassle.

It’s super close to we go stops north and south. I we will be staying again.

Leisure Partner

4/10

Poor

04 Aug 2025

Traci

Not worth the stay. Save your money and go elsewhere. The place is super run down and by the looks of the property the owners don’t care. I wouldn’t go so far to say it was outright dirty…. but definitely wouldn’t say it was clean. Found the beds uncomfortable, the plumbing and A/C were loud and they didn’t even have enough towels to go around. Seriously. Travelled with family and we had 2 towels in the room. Asked for more and they didn’t have any. There were no towels for the pool even. Which I wouldn’t recommend going in anyway because the pool area is poorly lit, smells musty … and well no towels. Oh and we had a coffee machine in the room….but no cups. None. There was a nasty stain on the ceiling that looks like maybe water damage. Found cobwebs and dust. I am stunned that anyone gave this place a five star. Like absolutely stunned.

8/10

Excellent

03 Aug 2025

Sunly

It’s not so bad, with the price tag

Leisure Family

2/10

Poor

03 Aug 2025

Masall

No body is coming to do a service or to change the bed.

Partner

10/10

Exceptional

03 Aug 2025

valentin

cerca de las atracciones principales de niagara parks y exelente ubicacion

Leisure Family_with_children

6/10

Pleasant

03 Aug 2025

Pamela

The room layout was awkward—only one bedside table was actually beside the bed, and the drawer wouldn’t stay closed, which was frustrating. All the wall plugs were on the opposite side of the room, so if you need to plug something in beside the bed, you’re out of luck. Overall, the space didn’t feel very welcoming or thoughtfully arranged.

Leisure Partner

8/10

Excellent

02 Aug 2025

Hamidreza

Everything was good but expensive for that price

Leisure Family_with_children

6/10

Pleasant

02 Aug 2025

Morris,

Room was clean. Common areas, hallway, exterior were not.

Leisure Friends

4/10

Poor

29 Jul 2025

Brian

The food options were good for breakfast only the bad comfort was in bed

Leisure Partner

10/10

Exceptional

28 Jul 2025

Wafae

It was a good experience. We loved staying in RR In. We enjoyed the pool. The hotel is not far from the attractions. And the stuff are friendly.

Friends_and_family Family

6/10

Pleasant

28 Jul 2025

Fares

The room was clean, kitchen staff was good and the property is close to Niagara Falls but,....

The disadvantages were as the follows:

1-I reserved a room with a king size bed but the room I received was with a queen bed.

2-The room service was very bad, they did not refill the coffee and the bath staff in the second day of our stay.

3-The telephone of the room was not working!

8/10

Excellent

27 Jul 2025

Pradeep

It was a nice stay and overall good experience in Niagara.

Leisure Family_with_children

6/10

Pleasant

25 Jul 2025

Nigar

Plastic plate in the hotel room,noisy bathroom door,no hangers and no closet in the room.

Leisure Family_with_children

10/10

Exceptional

25 Jul 2025

Joanne

Thank god for the air conditioning during our visit,m; we really needed it. And, breakfast- what can we say? It had variety, hot food as well as cold and lots of gluten free options. The room was large and clean. We were happy with it.

Leisure Friends

6/10

Pleasant

24 Jul 2025

Madison

Ratings were high but the staff was hardly ever at the front desk, our stove top in our kitchen did not work and you have to pay for parking ($20/day) on top of what you’re already paying. It’s very old and run down. I guess you get what you pay for.

Leisure Partner

6/10

Pleasant

23 Jul 2025

Shahayla

When we arrived the room had not been cleaned. The front desk person got us into another room quickly. The hotel is dated but bedding and mattresses were clean and comfortable. The outside area needs cleaning as there was cigarette butts and other garbage on the ground. The breakfast had lots to choose from and was decent. Staff was kind and helpful.

Leisure Family

8/10

Excellent

22 Jul 2025

caroline

Totally fine 🙂

Perfectly acceptable hotel with clean room and great breakfast.

Friends_and_family Family

8/10

Excellent

22 Jul 2025

Christian Yves

.

10/10

Exceptional

21 Jul 2025

Kimberly

Liked that breakfast was included and a nice pool. Our room was nice but there was a rather large cobweb in the corner of our bathroom. Friendly staff upon checking in and out. Would stay again.

Leisure Family

10/10

Exceptional

21 Jul 2025

Nirojan

Great staff and 1 min proximity to whirlpool attractions. 5-10 min drive to Clifton hill. Spacious room with mini kitchen. Included breakfast was good. Pool was good. Site is in continuous improvement since previousvisit. Sauna controls need to be fixed.

Leisure Partner

10/10

Exceptional

20 Jul 2025

Monisola

Everything is okay to me and my family. We are able to cook all the types of foods we need for the us and the kids.
So good and the pool too is okay.

Leisure Family_with_children

8/10

Excellent

19 Jul 2025

Richard

Hôtel was good couch in room very uncomfortable bed was good air worked great breakfast was very nice coffee very good and hot.

Partner

2/10

Poor

18 Jul 2025

Jennifer

If you have the money, go somewhere else.

Leisure

4/10

Poor

17 Jul 2025

Jennifer

I will start with the positives . The staff were helpful when we had to change rooms due to my husband hurting his ankle and he could not use the stairs. The hotel is close to the Wego bus line and attractions. Now the negatives. The hotel had a bad smell to it. The pool was gross. It had stuff floating in it and it smelt really bad. It needed cleaned and shocked bad. There are also no washrooms near the pool, so if you did use it, you have to go back to your room. The rooms did not get cleaned or clean sheets when I put my clean room tag of my door. They just took out the trash and that was it. When i needed towels, I had to walk to the desk to get them. The breakfast was not very good and the area you sit in is not big at all. They have a big area were they could put more seating , but instead the keep equipment and other items there. If you dont get to breakfast early you will not get a seat. They will not allow you to take breakfast out of the room, even if there is no room to sit. They make you throw it away before you exit. Breakfast ends at 9 am sharp. The breakfast had same thing evey day. Scrambled liquid eggs, patty hashbrown, sausage, yogurt, oatmeal, toast, bagel, waffle station. It was ok, the sausage was over cooked. The grounds of the hotel had trash around it. The stove top in the room will not work unless you bring a metal pan that a magnetic will stick to. They don't tell you that. Bottom line if you are on a tight budget it will work, otherwise do not go.

Leisure Partner

6/10

Pleasant

15 Jul 2025

Pritesh

Good to stay but they charge for parking I don’t like that

2/10

Poor

14 Jul 2025

Robert

Cheap rate, for a reason.

Much of the property was old and run-down which gave it a generally dirty feel. It looks like maybe they were in the process of updating it, but I'm not sure if they were done or still going. There are no views from the site, that we could see, so don't think you'll see the river from your room.

Our room was \"upgraded\" on arrival to what they call a \"suite\" on the 4th floor, and there are no elevators. The entire 4th floor, including our room, stank of decades of greasy cooking. There were dead flies in the room and the cheap thin flooring was cracked and pulling up. The AC unit in our room did not work properly - it thought the room was 93F, so it ran constantly no matter the setting. The only options were to turn it off and wake up soaked in sweat or leave it on and freeze.

The included breakfast was decent, and parts of that area had been renovated. The pool area was run-down, but the pool itself looked reasonably clean, and the sauna was functional. The hotel staff were polite.

So why did I give it 2 stars and not 1? The main reason is price. I have no idea how this got a 7.6 rating on this site, but if you know what you're getting into and price is your driving factor, then you may be satisfied here.

Partner

8/10

Excellent

10 Jul 2025

Margarita

It was one night but you can tell the renovations weren't good. You can tell Cover ups in bathroom and walls was cheap

Friends_and_family Family

6/10

Pleasant

10 Jul 2025

Daniela

The Inn is located on the main street along the water. The room is sufficiently big, and has all things you need to stay (microwave, stove, sink, and a large fridge). It seems clean enough, our door was in need of repair. The breakfast was basic continental breakfast.
Service was nice.

Leisure Friends

10/10

Exceptional

08 Jul 2025

Silvia

The studio is comfy and you can have what you need in the kitchen but the treat was the swimming pool and the sauna.

Leisure Self

10/10

Exceptional

06 Jul 2025

MINAL

Very clean add looks like room was renovated recently. Breakfast was great

Leisure Family

8/10

Excellent

06 Jul 2025

Arshdeep Singh

I recently stayed at this hotel and had a great experience. The location is excellent, making it easy to access local attractions and amenities. The hotel itself is a lovely place to relax and unwind, with a pleasant atmosphere. Overall, I'd definitely recommend this hotel to others.