Adlon Kempinski Berlin

Germany , Berlin
BERLIN, Unter Den Linden, 77
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100 reviews shown

10/10

Exceptional

16 Mar 2026

Nahum

Great business facilities. Great in room bar choices. Exteremly pleasant and great location.

Family_with_children

2/10

Poor

10 Mar 2026

susan

What a gigantic disappointment. This hotel seems to have been last renovated on the 1980s. It is shabby, dirty, run down and completely outdated. The room is ho-hum . The bedroom chairs were so worn that the arms actually had holes in the fabric, and rubbed in dirt all over the chairs, the bathroom was tiny and really cheaply made. The bed super uncomfortable. Th TV remote control was so cheap that we could not even read the letters on it. The tv dido not work for the 2 nights we were there. The phone charging contraption near the bed never worked. It had 2 charger cords each 5 inches long. Neither worked and the instructions for the silly device were written in microscopic letters , impossible to read and in german. The staff is hopeless and unhelpful. This entire place needs a major major renovation. It is like staying in a 1985 hotel on the 21st century . Frustrating and awful .

Self

10/10

Exceptional

28 Feb 2026

Gavin

Great staff, great facilities

10/10

Exceptional

11 Feb 2026

Ramon

Flawless

Business Self

10/10

Exceptional

30 Jan 2026

Stay was thoroughly enjoyable and exquisite as you would hope coming to the Adlon. Wonderful

10/10

Exceptional

13 Jan 2026

Regina

Sensational hotel and staff!Super friendly and sophisticated ambiance. Best location in town next to the Brandenburger Tor. Huge spa with pool, saunas, aroma showers, steam bath and plunge pool. Extensive breakfast even with caviar and champagne . The best or nothing!

10/10

Exceptional

08 Jan 2026

Eric

Absolute luxury; affordable price. Great service. Awesome pool.

Leisure Family_with_children

10/10

Exceptional

06 Jan 2026

Jeffrey

Elegant hotel - clean large room

8/10

Excellent

31 Dec 2025

Farhad

Staff is competent and courteous. Cleanliness was perfect. The only reaosdn I dod not give excellent rating is becuase they gave us a bad room, in spite being told that we had been upgraded

Partner

10/10

Exceptional

24 Dec 2025

Prakash

One of the best hotels i have stayed in..

Partner

8/10

Excellent

21 Dec 2025

Mehmet

The hotel is in an amazing location right next to Brandenburg gate. You can feel the history throughout the building. However, rooms need and upgrade, tiny fridges, not many minibar or snack items, very small shower for a deluxe room. Also, despite there being many available tables, the constant waiting at breakfast does not help.

Leisure Partner

10/10

Exceptional

20 Dec 2025

Jonet Louise

We loved everything about this hotel. The staff were excellent, friendly and helpful, the room was spacious, well designed and spotless. The spa was also really lovely. The breakfast was absolutely delicious.

Leisure

10/10

Exceptional

19 Dec 2025

Joseph

Excellent service, luxurious, and 1st class amenities.

6/10

Pleasant

18 Dec 2025

Nina

Firstly, the hotel was as you expect an iconic old hotel to be. Unfortunately, I couldn’t find my way around.

10/10

Exceptional

14 Dec 2025

Vanessa

The location is unbeatable next to Brandenburger Tor. Rooms luxurious and the breakfast was one of the best ever!

Partner

10/10

Exceptional

14 Dec 2025

Barbara

Spotless, well-appointed room, excellent service from staff

10/10

Exceptional

11 Dec 2025

James Morrison

This is the best hotel in Berlin but it's more than that to us. Its a wonderful experience filled with first class customer service. The staff make it work. No one will walk past you without acknowlegding you. The hotel itself is wonderful and the location is great, near transportation, but its the great staff that really make it. Thank you.

Leisure Partner

10/10

Exceptional

04 Dec 2025

Federico

Super

10/10

Exceptional

15 Nov 2025

Gary

The breakfast was very well layed out with a large selection. Top quality. hot tub was there but not functioning. The pool was a little chilly .The breakfast and bar service was slow and not that attentive for a 5 star hotel

Leisure Friends

10/10

Exceptional

06 Nov 2025

paul

Enjoyed the lobby lounge very much.

Partner

8/10

Excellent

24 Oct 2025

Ana Sofia

Hotel was full, took 40min to checkin. Rooms Need renovation, perfect location

8/10

Excellent

04 Oct 2025

Edward

Didn’t like the room - 90s design, old furniture and dated equipment.

10/10

Exceptional

21 Sep 2025

Francois

Stylish elegance

10/10

Exceptional

19 Sep 2025

Shlomo

The hotel is very luxurious and located right on the front line facing the Brandenburg Gate. The staff and hotel facilities, along with the culinary experience, are simply perfect. The breakfast is excellent, upscale, and attentive, with a large team and an outstanding overall experience. Highly recommended.

Leisure Family

10/10

Exceptional

16 Sep 2025

Richard

Awesome property and service. Great breakfast - highest quality food with formal/unobtrusive service. Beautiful quiet rooms (we had 2 rooms).

Convenient to S-bahn & U-bahn (subway/elevated trains). Area is very quiet at night and not a large variety of restaurants. Great location to all of Berlin’s tourist spots.

Family

10/10

Exceptional

14 Sep 2025

Rachael

Staff very friendly, special stars to concierge staff.

10/10

Exceptional

22 Aug 2025

Thomas

Fabulous hotel. Everything was top class and all the staff were fantastic. In my opinion, this is the best hotel in Berlin. Perfect location.

Leisure Self

8/10

Excellent

16 Aug 2025

Scott

The hotel is beautiful in a fantastic area near Brandenburg Gate. My room was very comfortable. The lobby restaurant and outdoor restaurant offer good options but are both very expensive. There is a breakfast buffet that has a multitude of options. The staff are responsive and attentive. I didn’t realize that when I booked my room I would be in a section of the hotel that is quite far away from the main hotel section. They have different elevators to access the pool requiring me to walk long passages in never ending hallways. This was actually quite stressful for me. I did have staff members go out of their way to help me so I appreciate that. If you’re up for a splurge and don’t mind spending a lot of money the location can’t be beat.

Self

10/10

Exceptional

14 Aug 2025

Xinxin

Great location next to Brandenburg Gate and within walking distance to many major attractions. The room facing the interior courtyard was incredibly quiet. Superb selections for their breakfast buffet. Highly recommend it.

Leisure Partner

10/10

Exceptional

10 Aug 2025

Robyn

Exceptional everything that you would expect from Adlon

Self

10/10

Exceptional

06 Aug 2025

firas

My stay was pretty much perfect. I have nothing negative to say

10/10

Exceptional

06 Aug 2025

milka

The hotel was excellent special the staff members, but even as a VIP member no upgrade no different

10/10

Exceptional

01 Aug 2025

Christopher

Staff and amenities were excellent. Staff did everything they could to help us enjoy our stay.

Leisure Partner

4/10

Poor

28 Jul 2025

Morteza

My stay was quite disappointing. The room was very small, and the furniture was old, worn out, and in clear need of maintenance. I reached out to the staff to request an upgrade or a room exchange—even offering to pay for it—but received no response or assistance. Despite asking to speak with a manager, no one followed up with me to address my concerns. Overall, the lack of service and attention made for a frustrating experience that did not meet expectations.

8/10

Excellent

20 Jul 2025

Aida

Great location, a lot of history. Overly expensive for what it had to offer and check in was terrible. Person wasn’t personable, understanding nor polite, almost played how she disliked us for what ever reason.

Leisure Partner

10/10

Exceptional

14 Jul 2025

Christopher

Great service, great property and world class breakfast buffett

Leisure Family_with_children

10/10

Exceptional

08 Jul 2025

Lars

The hotel is very centrally located near the Brandenburg gate. Despite the busy location, the atmosphere in the hotel was quiet and serene. Our deluxe room was large and very comfortable. Service in the hotel was excellent. We particularly enjoyed the outstanding breakfast buffet.

Leisure Partner

10/10

Exceptional

07 Jul 2025

Mehran

Hotel is well situated and we were able to walk to all historic and sightseeing places. It is only a few minutes walk from the Parliament and 20 minutes walk from Checkpoint Charlie. KA DE WE store is also not very far. It is 50 minutes walk or a 10 minute taxi drive. It is a pleasant walk , most of it through the Tiergarten. The hotel is a 5 star hotel. There are many good dining options nearby.

Leisure Partner

10/10

Exceptional

28 Jun 2025

Sabine

The stay at the Adlon was a real treat. We took my mum for her birthday, and she absolutely loved it. The staff was attentive and very friendly. The food was outstanding. We enjoyed the tea time in the afternoon and the breakfast buffet. The hotel location is unbeatable and feels very safe. You can easily sightsee and go to restaurants within short walking distance.

Leisure Family

10/10

Exceptional

26 Jun 2025

Richard Alan

liked everything about the hotel

Leisure Family

8/10

Excellent

22 Jun 2025

Brad

The hotel is in a perfect location, public areas are very nice, and the history of the hotel is interesting. Our room was not ready so they moved us to a different room - quite sure not at the same level we paid for. Front desk staff is very pleasant although not overly quick. Long lines to check in, no follow up from front desk on a water delivery. Bellmen were wonderful! Beds are very firm and pillows are soft (terribly soft)! Bathroom is the size of a closet. Would not stay there again if I were to return to Berlin.

Partner

10/10

Exceptional

16 Jun 2025

svetlana

Room was perfect service was wonderful

Leisure Self

10/10

Exceptional

12 Jun 2025

Alan

this is a wonderful luxurious hotel, located close to the Brandenburg Gate, the Tiergarten, and several embassies.

Leisure Partner

10/10

Exceptional

08 Jun 2025

Steve

Excellent

Leisure Partner

10/10

Exceptional

01 Jun 2025

Tracey

One of my favorite hotels. The staff were so thoughtful and kind and unpretentious given the grandeur of the property. The food was good. The location was excellent and the rooms and all spaces were simply divine.

Leisure Family

10/10

Exceptional

31 May 2025

Myron

Simply, one of the world’s best hotels. Overall 10 stars-PLUS.

10/10

Exceptional

25 May 2025

Paul

Good location. Spacious and comfortable room.

Partner

10/10

Exceptional

24 May 2025

Karen

A Timeless Experience at the Adlon Kempinski
Staying at the Adlon Kempinski felt like stepping back in time—in the best way. The rooms are beautifully appointed with classic elegance, and every detail is thoughtfully considered. The staff had a keen eye for service, anticipating needs before I could ask. A truly memorable and luxurious stay in the heart of Berlin.

Leisure Family

10/10

Exceptional

22 May 2025

Jorge

Its close to everything and the area around the hotel cant be matched by any other hotel in Berlin!

Leisure Friends

10/10

Exceptional

10 May 2025

benjamin

Outstanding property, staff, and location!

Business_and_leisure Family

10/10

Exceptional

08 May 2025

Verified traveler

Fabulous service, historic hotel

This was our 4th stay at the Adlon and it never disappoints. The concierge service is fantastic as is all the staff. My husband had a minor medical issue and staff found a doctor within the hour and the concierge picked up the meds for us. The room was well appointed with a view of the unter den linden - including the Brandenburg Gate. Our favorite hotel in Berlin.

Business Partner

10/10

Exceptional

23 Apr 2025

Susan

A wonderful stay at this elegant, charming, well located fabulous hotel. Staff is terrific, concierge people are amazing, beautiful rooms, very safe, refined and all around terrific.

Leisure Partner

10/10

Exceptional

18 Apr 2025

Frans

Very comfortable and beautiful room.
Excellent breakfast. Also had a very good dinner.

10/10

Exceptional

06 Apr 2025

Zvi

Incredible breakfast!

10/10

Exceptional

03 Apr 2025

Richard

This is a great hotel. Best location in Berlin literally. Great spa, cool bar. Recommended.

Leisure Self

10/10

Exceptional

24 Mar 2025

Myron

Quite simply, one of the best hotels in the world. Staff. Location. Restaurants. Bar.
The continuing maintenance on a daily basis is remarkable. I’ve stayed in this hotel a few times. I am amazed each time that the rooms and public areas are in perfect condition. The breakfast: Probably-World’s Best.

Leisure Self

10/10

Exceptional

23 Mar 2025

Leila

great

10/10

Exceptional

24 Feb 2025

Jonathan

Excellent Quality Hotel

Top quality hotel - the level of service was outstanding and a view from the breakfast room that is unsurpassable.

Partner

10/10

Exceptional

18 Feb 2025

Geisha

Great location and service

Adlon never disappoints. Great service, great location. Beautiful property.

Business

10/10

Exceptional

18 Feb 2025

Steven Carey

Second time at the Adlon and it was just as wonderful the second time. Staff is very attentive and helpful and the location could not be better.

Leisure Partner

8/10

Excellent

04 Feb 2025

Verified traveler

Iconic Hotel and Location

We were in Berlin for the World Money Fair. 3 night stay at the Adlon.
The location is perfect for any first time visitor - right adajacent to Brandedburg Gate.
Check-in was a nice welcome, although as we were early one room wasn't ready. No mention of upgrade, despite my top level of expedia loyalty. No probs, though.
The room was fairly average, despite paying for third best option. Two single beds instead of the requested king bed.
The room keys are pathetic. Someone on a 'green crusade' has decided to make the room keys these thin cardboard type things that soon get ruined or soaked if in a damp roibe. They need to go back to plastic room key cards and forget the silly green climate saving options.
The spa at the hotel opened again a few months ago. The steam room is excellent.
The restaurant on ground floor in the hotel is good food and service. Breakfast is on mezzenine floor - it is a substantial offering. Good service.
The bar is in the main lobby area. It gives the hotel a more homely feel.

Business

10/10

Exceptional

26 Jan 2025

Ronan

Adlon staff

Unbelievable. Staff, food, service and location was incredible. But for me, the staff made my stay memorable. Every single member of staff was outstanding.

Self

6/10

Pleasant

25 Jan 2025

Fady

Not so bad

Business_and_leisure Family

10/10

Exceptional

16 Jan 2025

Michelle

The most wonderful hotel with amazing staff. Nothing was too much trouble, my husband got ill while we were there and they were so caring and went out of their way to help us with anything we need.
Beautiful hotel and the breakfast was incredible!

Friends_and_family Family

10/10

Exceptional

11 Jan 2025

Robert

Attentive, professional staff always available. Comfort and cleanliness throughout. Thoroughly enjoyable first stay but will be back soon.

Leisure Partner

10/10

Exceptional

08 Jan 2025

Fabio

Best hotel in Berlin.

Business Self

10/10

Exceptional

03 Jan 2025

Michael

This is a 5 star property with a great location. Near attractions and located on a main street (Linden) with numerous shops and restaurants. The hotel staff was very professional, helpful, and personable. Would highly recommend this property to anyone (tourist or business) visiting Berlin.

Leisure Partner

10/10

Exceptional

14 Dec 2024

Thomas

Excellent property right next to the Brandenburg Gate. Staff were very attentive and happy to help. Great place to stay in Berlin close to shops, Christmas market with good transport links. 10 minutes from main station.

Leisure Friends

10/10

Exceptional

06 Dec 2024

James Morrison

This hotel is fabulous in every aspect. From the moment you enter until leaving. The staff are so eonderful. Michi and Stefan were exceptional people. They made us feel special. Too many staff to recollect but they were all very professional and very helpful. We love this hotel. We hope to be back.

Leisure Partner

10/10

Exceptional

04 Dec 2024

Katherine

The pool, hot tub and spa facility was gorgeous and very relaxing. The hotel was beautifully decorated for the holidays. Service at all levels was excellent.

Leisure Partner

10/10

Exceptional

12 Nov 2024

Babu

Great experience and love to come again.

Friends_and_family Family

10/10

Exceptional

10 Nov 2024

Fady

One of the best hotels in Berlin

Business_and_leisure Family

6/10

Pleasant

27 Oct 2024

gabriel

There was no vip treatment at all. Check in we had to wait till 2.38 to get room instead of 3 pm although we arrived at 11.15 am and we asked if possible to get room earlier. Upon arrival i asked to check out at 3 pm if possible was told they will put a note but i have to check the next day.the next day was told to check the day of departure and finally was told this was not possible. Didn’t see any vip treatment. Hotel is wonderful, personnel is experienced but it depends to whom you will have the luck to talk to. They are all very polite but some are quite tired and it shows. Especially at concierge where the head concierge is amazing , some others leave much to be desired.

Leisure Partner

8/10

Excellent

22 Oct 2024

vincent

Waiting in line for breakfast was ridiculous. Not five star if you had to wait for a table.

Business Self

10/10

Exceptional

19 Oct 2024

Agnes

Everything I expected of a luxurious hotel. Highly recommended.

Leisure Partner

10/10

Exceptional

14 Oct 2024

Robert

This was my first stay at the Adlon Kempinski in Berlin, the hotel location is excellent, close to many attractions and the hotel staff were incredibly helpful, I would say without reservation this is the best hotel I've stayed at anywhere in the world, I highly recommend it and look forward to my next stay.

Business_and_leisure Self

10/10

Exceptional

15 Sep 2024

Zeeba

Great location . Loved the breakfast buffet . Very welcoming staff with easy check in and check out . Excellent concierge .

Partner

10/10

Exceptional

05 Sep 2024

Valeriy

Adlon Kempinski is one of this rare places that are still providing unique and personalized luxury experience in hospitality industry. Everything is simply perfect. We moved from Berlin to Vienna (Ritz Carlton) and you could not even start to compare Ritz Carlton to Adlon Kempinski. It’s like moving from luxury hotel environment to Holiday Inn. Adlon Kempinski is exceptional in every category - room, services, dinning, staff. We are very grateful for unique experience, Thank you!

Business_and_leisure Family

10/10

Exceptional

02 Sep 2024

Parker

The Adlon is wonderfully located and a first class hotel.

Partner

10/10

Exceptional

31 Aug 2024

Jacqueline

Beautiful hotel in a wonderful location right by the Brandenburg gates

Leisure Partner

10/10

Exceptional

28 Aug 2024

inderdip

Best location and service

6/10

Pleasant

26 Aug 2024

Geoffrey

The property needs a guest room renovation. Our room had a very worn chair with black wear marks on the arms. The shower, with the door closed, flooded the bathroom floor, every time you showered. The room controls were only in German. As the premier hotel in Berlin with a famous reputation that gets lots of international guests, I would’ve expected the switches to have symbols understood by someone who doesn’t speak German. The thermostat was locked to a maximum 22 degrees.

The staff were very friendly but service was spotty. The front desk forgot to give the Bellman our luggage tags so we had to phone for our luggage on arrival. The service in the brasserie was generally poor although the staff were always very friendly. We had to flag down staff to have orders taken and pay in the end. The person delivering the starters didn’t know who had what, and when the main courses arrived one was not ours, and the second one was not prepared as requested. We assume that the person picked up the wrong order in the kitchen because they corrected the issue quickly. The staff were either under trained or the restaurant understaffed.

The person checking us out was very responsive and took note of what I had to say after she asked about our stay. She was the most interested staff member.

If there had only been one thing, I would not say anything, but the combination of issues, albeit none of them large, is concerning given the Adlon’s reputation. Disappointing stay.

Leisure Partner

10/10

Exceptional

23 Aug 2024

Mark

Amazing hotel, it was wonderful and enhanced our trip! I can't wait to go back!

Leisure Partner

10/10

Exceptional

11 Aug 2024

Esteban

Leisure Family

8/10

Excellent

10 Aug 2024

Xiaolong

Receptionist forgot to pass down our room number to the bellhop. The room phone was also not working, so after waiting for an hour, I had to go down to look for our luggage.
2nd day morning, I found my phone was not charged because the outlet was not working (hence the room phone). The staff were helpful and fixed the issue quickly. But two incidents in a row are not what I expected from a kempinski.

Partner

10/10

Exceptional

09 Aug 2024

Harold

Adlon

The Adlon is Avery fine hotel.

Friends_and_family Friends

10/10

Exceptional

07 Aug 2024

Geisha

Perfect location

Steps from the historic Brandenburg gate, the Adlon hotel has impeccable service. The rooms are spacious and clean, but do need a bit of updating. The Brasserie offers a great place to grab a bite, people watch or enjoy a nice cold drink. Will definitely come back here.

Business

10/10

Exceptional

06 Aug 2024

Verified traveler

Considering the reputation of the hotel I thought it would be much nicer.
Staff were very nice though

Leisure Family

10/10

Exceptional

04 Aug 2024

Jambulingam

The History behind the property

Leisure Partner

10/10

Exceptional

11 Jul 2024

Richard

This is an historic hotel, the first to bring real glamour to East Berlin after the wall fell. It remains a glorious place to stay, with a superb staff.

Leisure Friends

8/10

Excellent

26 Jun 2024

Robert

The room was nice with plenty of plugs. The staff was friendly and offered options for watching the football match.

The shower was small without a door so it was difficult to use. The AC was set at 17.5 but the room was very warm so we had to sleep without covers at night. There is a lot of construction in the area so it was also noisy.

Leisure Partner

8/10

Excellent

18 Jun 2024

Richard

The internet in my room dod not work.
The lighting is very awkward.
The breakfast is ridiculously expensive, for not much

Business_and_leisure Self

10/10

Exceptional

15 Jun 2024

Iestyn Daniel

Lovely hotel. Has a level of luxury and class above others in the area

Leisure Partner

10/10

Exceptional

10 Jun 2024

Zoran

Historical high-end hotel.

Leisure

2/10

Poor

03 Jun 2024

Stephen

Nobody home at the phones - Dissapointing

Took over 20 minutes to try and reach a bellman or the front desk while there.

Business

10/10

Exceptional

29 May 2024

Barbara

Extremely professional staff and beautiful surroundings. If I could give 6 stars I would.

Leisure Self

2/10

Poor

27 May 2024

george

I booked a junior suite for 4 days.They gave me a suite which was like a sauna with NO A/C and very loud.I had to negotiate to move to another room.Most of staff was NOT well trained.Unacceptable way of handling my problem.

Leisure Partner

10/10

Exceptional

25 May 2024

Gregg

Timeless elegance

Amazing hotel, some of the rooms amenities were very old, TV etc but the room and the hotel are stunning.

Partner

10/10

Exceptional

20 May 2024

Bruce

Absolutely the best!! From the moment you arrive until you check out, everything is perfect. Breakfast is the best breakfast we’ve ever had anywhere. Bed is so comfortable. Very elegant architecture with a touch of class. It warrants a 10 star.

Partner

10/10

Exceptional

20 May 2024

Glen

This hotel offers excellent service, and every member of staff went out of their way to make our stay very special.

A lot of Champagne, even for breakfast and nothing was too much.

A very enjoyable stay at a really comfortable hotel, I would recommend the Adlon to anyone visiting Berlin.

Leisure Friends