Name: Hotel Leonet
Address: Rubensstrasse, 33-35, Cologne, 50676, DE

10/10

Exceptional

12 Apr 2026

JUAN

Good price and food. Unable to use TV.

Family_with_children

2/10

Poor

10 Apr 2026

Vineet

The hotel was a disaster. The only thing working properly was the breakfast guy’s smile — clearly the hotel’s entire maintenance budget went into him. Not much of choice for breakfast, better paid outside to get more options

Family_with_children

10/10

Exceptional

15 Feb 2026

Aejaz Ahmad

Good

Business

10/10

Exceptional

05 Feb 2026

Aejaz Ahmad

Staff was very good dealing

Business

10/10

Exceptional

31 Jan 2026

Darcy

Was skeptical about coming with the amount of bad reviews, we checked in Thursday 29th January and the staff was helpful and friendly, we struggled to find the room which was our own fault we did multiple laps of the hotel, we found it was clean , we we just a little outdated but nothing bad at all, the room itself was okay; they was a stain on the carpet , and the window didn’t open but other then that everything was okay, the hotel is in a good location close by to everything , and breakfast was okay we only went once but it was quiet a nice little area and all the staff we saw were friendly and nice, we checked out Saturday - we had an amazing stay and we would definitely come back and we reccomend this hotel! Do not listen to all the bad reviews we was really impressed , such good value for the money!

Leisure Partner

2/10

Poor

03 Jan 2026

Elijah

Make sure to look on google maps at the area it’s in. Also my room had mold and water damage

2/10

Poor

30 Dec 2025

Adriana

the breakfast room was full of rats under the food tables and we saw many come out for food when food was dropped on the floor everyday. room was also cold and heating wouldn’t go on any higher. bathroom small and no ventilation and evertime you shower there would be a puddle on the floor

Leisure Family

10/10

Exceptional

30 Dec 2025

Paul

Simple, but functional room

Business_and_leisure Self

8/10

Excellent

22 Dec 2025

Diane

Comfortable enough. Clean enough. Very serviceable 2-3 star hotel. No extras, long queues for check in. Friendly and helpful staff. Easy check out. Could use additional sound proofing. Stairs everywhere, with lifts but only in some places. Not an issue for me to take 5-6 stairs but those with mobility issues should be wary.

Leisure Self

6/10

Pleasant

17 Dec 2025

Rob

The hoel could do with a bit of modernisation, particuarly the radiators. Thankfully the noise of the radiators drowned out most of the sound of some very inconsiderate guests banging on someones door very loudly at 2am. Breakfast was good but some scrambled eggs wouldnt go a miss! Be advised parking is limited and quite expensive

Friends_and_family Family

6/10

Pleasant

29 Nov 2025

Colleen

Needs an update

Leisure Family

4/10

Poor

14 Nov 2025

Jeffrey

Carpet was extremely old and dingy - TV didn't work - Safe didn't work - Elevator was sporadic - staff was ambivalent and too busy flirting with each other

Self

2/10

Poor

11 Nov 2025

Simon

This hotel is disgusting

Leisure Partner

8/10

Excellent

09 Nov 2025

Md Anwar

Good customer service, 24 hours reception, cosy room. Only drawback is the breakfast buffet which does not have good range of foods. Mostly pig meat serves in the breakfast and not appetitive at all specially for people who doesn’t eat pig meat.

Self

6/10

Pleasant

27 Oct 2025

Amanda

Could have been updated.

8/10

Excellent

24 Oct 2025

Daniel

Clean rooms, Easy to find, good location

Friends_and_family Friends

2/10

Poor

18 Oct 2025

Munkhbilguun

This was an absolutely terrible stay. The room was freezing cold, extremely noisy, dark, and smelled awful — truly disgusting conditions. The breakfast was terrible, and the staff behaved very rudely — waiters were throwing dishes, talking loudly, and even speaking aggressively toward me. The reception staff were unhelpful and unfriendly.
I travel often, but this was one of the worst hotels I’ve ever stayed in. Definitely not recommended at all.

Partner

6/10

Pleasant

16 Oct 2025

Christopher

Good area. Front desk was friendly. Some security issues seen for my room that werent taken seriously by who i presumed to be the manager, or even when asked to increase the security in an easy way, that clearly wasn't communicated or followed through.

Business

8/10

Excellent

23 Sep 2025

Aaron

Definitely value for money with nice continental breakfast included. We booked the comfort room on top (5th) floor, comfortable beds, small shower, no air conditioning but the tilt window allows fresh air in, carpet needs replacing, walls freshly painted. Quaint hotel and staff were helpful.

Leisure Family

8/10

Excellent

21 Sep 2025

Cheryl

Good hotel. Good parking

Business_and_leisure Partner

10/10

Exceptional

09 Sep 2025

Susan

The property is walkable to all main areas. The staff were all friendly, Saleem at the check in was very helpfulf and went above expectations to help us out. Breakfast was good and the room was clean and comfotable.

Leisure Partner

10/10

Exceptional

10 Aug 2025

Andrew

Clean, well-serviced. A little dated, but a great budget room with everything I needed.

Self

6/10

Pleasant

02 Aug 2025

Anne

Good budget hotel

We enjoyed our stay at the hotel, it was basic, but clean, the beds were comfy. The rooms were tidied every day and towels replaced, when needed. The included breakfast was adequate. A good mix of fruit, cereal, meat, cheese and eggs. The staff were friendly and helpful. It’s really close to public transport and the shops. The only minor comment is the mixer tap should have a hot water warning sign as it got very hot, very quickly and scolded my hand. Overall a pleasant stay.

Business

4/10

Poor

24 Jul 2025

Verena

Habe mich sehr unwohl gefühlt und den Aufenthalt frühzeitig beendet. Habe mich beschwert, da das Zimmer und die Sicherheit eine Zumutung waren und nach fast zwei Wochen immer noch keine Rückmeldung erhalten. Nie wieder

Leisure Self

2/10

Poor

18 Jul 2025

Luke

The room had absolutely no more than the bare necessities. The beds still had hairs and stains on them from the previous guests, and the hotel as a whole seemed very filthy. I found a used cleaning rag stuffed between my mattress and box spring. The pictures they have posted online look nothing like what the hotel is in person. I understand that hotels want their establishments to look nice, but the differences between online images and in-person experiences are stark and unsightly.

Leisure Friends

4/10

Poor

30 Jun 2025

Molly

Location was good and accessible however the condition of the room was poor. The room was absolutely sweltering hot compared to reception areas and the corridor. The shower head was broken and was spraying water out of the shower and flooded the bathroom floor. The free WiFi did not work. The beds were very uncomfortable. Disappointed with the hotel overall.

Leisure Partner

6/10

Pleasant

26 Jun 2025

Douglas

Staff was friendly and accommodating. The bathroom was dirty and needed cleaning.

Leisure Family

8/10

Excellent

01 Jun 2025

Junaid

Good but could be better

Everything was ok. The only thing I didn't like is having to go downstairs to reception just to use the iron as it seems to be one iron for everybody

Partner

10/10

Exceptional

26 May 2025

Mihaela

Spotless clean room, working desk, great internet wireless, elevator working, very good heating and hot water. Comfortable beds and pillows. Nice breakfast. Smoking area outside, even standing, but with wall asthray. Very good area in very short walking distance (max 250 meters) to kiosks, restaurants, bars. 4.5 km from main Cologne train station, a 10-12 euro by Uber. Great price on BB rate, and excellent value for money. Not luxury, to say this, and maybe in need to change some carpets etc and improve minor details, but spotless clean, at least the room I had and what else we saw during a night stay. It exceeded my expectations after reading the bad reviews, but maybe they had changes in management and personnel. Most glad I would book it again if I need an overnight stay in that area in Cologne (2.5 km from University Hospital of Cologne).

Business_and_leisure Partner

6/10

Pleasant

07 May 2025

Nicholas

Location is as good as you are going to get for that price range: very basic but clean, no food service in hotel other than good breakfast. No coffee maker or tea amenity in the room or throughout the hotel.

Friends_and_family Family

2/10

Poor

19 Apr 2025

Carlos

Terrible place

8/10

Excellent

14 Apr 2025

Emma

Comfortable value for money

Clean and comfortable room, bathroom very dated but clean…. Good value for money! Friendly staff!
Breakfast was okay, not the best selection for dietary requirements I.e non dairy!
Overall stay good!

Friends_and_family Friends

10/10

Exceptional

04 Apr 2025

Prajeesh

Good value for money.

Leisure Partner

2/10

Poor

12 Mar 2025

Obinna

Ruined Family holiday experience

We had the most horrific experience at this hotel. The room was without any form of ventilation. The only available had a sign that it was bad and not to be opened. The radiator was very hot with no temperature regulation. The Tv was not working, the bathroom was despicable with broken shower ( I made a video of it and can add it too if requested). I reported all the issues to the reception, though they saw reasons with me but said that they could do nothing, I requested for a change of room, was rejected but given information on hotel management email contact advised me to complain to about my experience which I did via email but got absolutely no response. We had a ruined family holiday experience.

Friends_and_family Family

8/10

Excellent

30 Jan 2025

Edilia

The main thing for us was to have a nice bed and hot water. The distance to the main attractions was walkable and we felt safe walking through the neighborhood.

Leisure Friends

10/10

Exceptional

07 Jan 2025

Ron

Stop here for one night, was good and comfortable enough, good breakfast nothing to complain

Friends_and_family Family

4/10

Poor

17 Dec 2024

j

Avoid at all costs

Most basic and scruffy hotel !
Very little choice at breakfast, no tea or coffe facilities, in fact not much going for it at all.
Seedy little place

Partner

4/10

Poor

11 Dec 2024

Rosie

Property is nothing like the photos on the website, they must have been taken a very loooong time ago…

Leisure Partner

2/10

Poor

02 Dec 2024

Hayley

give it a miss.

On Arrival was told by the staff we hadn't paid for our room. produced our receipt for the stay, after 20mins of him being on the phone telling us we couldn't have a room key he someone else turned up and sorted it, (original guy) then swore at me and my husband. room was run down and very worn out, bathroom was very small, and had alot of mould, was extremely loud all day and night.

Friends_and_family Family

8/10

Excellent

30 Nov 2024

Lauren

Overall great stay, however very outdated and the shower was very small. However, for the price what you receive is appropriate. It is a fantastic location!

Leisure Family

4/10

Poor

30 Nov 2024

Alfred

I would not stay there again.

6/10

Pleasant

20 Nov 2024

Cosme M

First and last time here

Check in is at 3pm! Thatnis super late. Upon arrival front desk person was very unprofessional. I was assigned a room that was not what I had reserved. I had reserved a queen size bed and this room had 2 twin beds together with a very thin bigger mattress holding them together. You could easily sink between the two beds. I went back to the front desk and showed that my reservation stated a \"queen size bed\". The front desk lady said she was busy and that she was working alone. She also said that she did not know which rooms had queen size beds bc she was new. I told her to call and ask housekeeping lady. She said she was too bisy and that she had other business she needed tot ake care off. She told.me to wait 20-30 minutes and then she could help me. I demanded her to give me the room I had paid for ASAP. I am a paying costumer that had been traveling for a long time and had to wait till 3pm to be checked in. I was not willing to wait another 30 minutes for her to finish whatever she was working on. After another 15 minutes I was moved to another room. This room was even smaller. Showe was extremely small even for one person. Whater splashes everywhere and floor gets soaked. I wouldn't recommend this hotel to anybody. Definitely not worth the price!

10/10

Exceptional

06 Nov 2024

Bonnie

I was nervous about booking this hotel based on the reviews but it far surpassed our expectations. All staff were very helpful, 24 hour reception, extensive free breakfast, lift, clean bedding and room, a safe and hair dryer in the room, very close to transport restaurants and supermarkets.
Only minor downside is no kettle in the room.
I would recommend this hotel to any and would definitely stay here again if I was in the city.

Leisure Family

8/10

Excellent

30 Sep 2024

David

Basic hotel but had all we needed for a good price

Leisure Family

6/10

Pleasant

30 Sep 2024

Shelley

The property was convenient to tram, restaurants and shopping.
Older room, needs updating.

Leisure Family

8/10

Excellent

27 Sep 2024

Stuart

Very close to the transport and shopping and bars. Unlimited breakfast option but only continental breakfast available. Hotel very clean and friendly staff. Only disappointment was there was no coffee facilities in the room itself which I would expect from a hotel chain

Leisure Self

4/10

Poor

06 Sep 2024

Kathryn Sara

They had problems locating my booking on arrival. Room extremely hot, no air conditioning and fan borrowed from reception did not work. No reply before trip to the question asked about parking so issue on arrival.
Staff friendly and tried their best

Leisure Family

2/10

Poor

22 Aug 2024

maurizio

first of all the hotel in in the center of Koln and you have the Dome within a nice stroll. I chose that for a night stop traveling with my family. I know that it was not a luxury hotel but the level is out of the standards of the hotels listed by expedia. the price psyd for one night was indeed 340 euros for three.
The hotel is really un bad shape and needs a radical renowation. only the bathroom seem restored quite recently. the room is not certainly what was shown in the picture. I think that the room image is a fake.
the carpet is full of stains and the odor is not pleasant. even the linens were not fully white.
about the services, they are absent. the vendor machine has no water.
really a bad experience. i suggest no one to step there an to expedia to remove from its advertisements.

Leisure Family

2/10

Poor

27 Jun 2024

Phil

Euro visit

Very cramp , a lot of noise outside unable to sleep

Friends_and_family Friends

8/10

Excellent

22 Jun 2024

Rebecca

Was there for football not bad location

Leisure Friends

6/10

Pleasant

22 May 2024

Courtney

Good place to stay but not with WiFi or tv

Was decent however the Wi-Fi would keep kicking us out and the tv English subtitles wouldn’t work.

Friends_and_family Family

10/10

Exceptional

14 May 2024

Alexander

Think it’s maybe the room where I stayed, noisy especially night hours!

Leisure Self

6/10

Pleasant

02 May 2024

Andrew

No air conditioning!

4/10

Poor

29 Apr 2024

chris

The hotel is old & tired. Pictures on the sight were no were near what the room looked like. Very Disappointed as it was my birthday.

Leisure Friends

4/10

Poor

25 Apr 2024

Ernest Chandana

Very dirty...

this image is photoshopped. the room does not look like this. dirty carpets .. very bad condition elevator. inefficient front desk. sorry .. but this hotel is very unclean.

Business

8/10

Excellent

22 Apr 2024

Nick

The hotel was easily walkable from the centre and in a quiet neighbourhood and near to local shops.

Leisure Family

10/10

Exceptional

14 Apr 2024

Stephen

Very helpful staff and good value. Convenient location.

Partner

4/10

Poor

26 Mar 2024

Reza

Very old interior with smelly carpets . The shower is very small and smell bad . Old furniture . Very limitted parking spot and I had to pay 1 euro perc15 min in street next to the hotel and even that was very difficult to find .

Leisure Family

2/10

Poor

17 Mar 2024

Luc

They gave away our reserved room. Then they gave us a room that was a single bed which was not equivalent to a kind bed. Then they gave us a better room but had no hot water and the toilet didn’t flush well. Overall I would stay away from here and the reception was rude if you can only speak English.

Leisure Partner

2/10

Poor

24 Feb 2024

Mahmoud

Bad experience in a bad place that's all

Business

6/10

Pleasant

15 Jan 2024

yunus

Not Clean Hotel

Dirty hotel. Completely disappointment…

Business

10/10

Exceptional

22 Dec 2023

Ernest

Nice little hotel; a bit tired but clean and tidy. Staff helpful. The area isn’t the best in Köln but safe. Breakfast very adequate, and chef is nice. Would recommend for a short stay.

Leisure Family

4/10

Poor

21 Dec 2023

Bastian

Ist's a non smoking Hotel, but the room smelled of smoke

6/10

Pleasant

27 Nov 2023

Ann

The room was clean and bed comfortable. Staff not very helpful. Didn't feel like I was made to feel welcome.

Leisure Family

6/10

Pleasant

23 Oct 2023

Kieran

Pretty poor for the price

Not a bad stay, all staff in hotel were friendly and helpful. Major downside was price and the level of amenties in the room. No tea and coffee making facility in room, very poor shower with intermittent hot water. I paid £250 for 3 nights and it was for sure not worth that

Partner

2/10

Poor

23 Oct 2023

Dale

They didn't have a room for me so I had to make other arrangements.

Leisure Family

8/10

Excellent

05 Oct 2023

hui

It is located in a small street, its quiet and clean overall. Its easy to reach, 4 stops by bus from central station, and a 25 mins walk if you choose to do so. In 5-10 mins walking distance, there are a lot good restaurant and bar and grocery store. Will stay here again if visit the city again.

Leisure Self

2/10

Poor

14 Sep 2023

Derek

Avoid

Having used this hotel many times before I emailed well in advance requesting and early check in and room at the front of the hotel which was ignored. When I arrived I was refused an early check in and told I was on the 5th floor and the lift was broken, refused to try and find an alternative room
On a lower floor no apology or explanation of any kind. Almost 80 stairs to climb.

The room was tired and worn the bed was 2 singles pushed together the light switches were at the head of the bed behind the pillows so when you moved you either switched them on or off.

There was no privacy as the window had to be wide open due to the intense heat the blind was attached to the velux style window so everyone in the building opposite could see in.

Hot water was temperamental. The shower was over a very high sided bath where the shower curtain only covered half so more often than not you flooded the bathroom when taking a shower.

I needed an Elastoplast and asked reception and was just told NO

Self

2/10

Poor

12 Sep 2023

Verified traveler

DO NOT BOOK THIS HOTEL

Awful room. Nothing like pictures. Staff seemed to not want to be there. Whole building smelt. No air con. Opening window let stench of bins in. Parking is not really parking. Almost scratched car in process of parking.
Left and had to book another hotel after seeing the room and they refused to refund.
Absolutely DO NOT book this place

Partner

6/10

Pleasant

01 Aug 2023

Sara

It was giving a Motel 6 in the 90s vibe (carpet and key). Highly dated and didn’t seem to get hot water. Otherwise, clean and safe.

8/10

Excellent

09 Jul 2023

Andrew

Nice, clean and well priced although slightly away from the areas best served by public transport.

Leisure Family

8/10

Excellent

02 Jun 2023

Bustena

Convenient.

Leisure Family_with_children

4/10

Poor

09 May 2023

Edmilson

I didnt like the room. Was not a good smell

Leisure Friends

8/10

Excellent

03 May 2023

Paul Andrew

Great Place to Stay

Great little hotel off the beaten track but not too far out of town - 20 minute walk to the Cathedral. Quiet, friendly, clean mid budget hotel.

Partner

2/10

Poor

12 Apr 2023

Shaun

Don’t go here

I booked a three bedroom for me and my two friends between April 6th-11th, we arrived late on April 6th to book in and sue to a slight mistake we had to pay an extra €200 on top of the €421 already charged, this ruined the rest of our break.

Also one day I left the key behind reception to pass on to one of my friends, I told the receptionist his name and he refused to give my friend the key even with ID.

Friends_and_family Friends

10/10

Exceptional

28 Jan 2023

Ahmed

Good

Business_and_leisure Self

10/10

Exceptional

19 Dec 2022

Matt

Nice place, clean

Leisure

6/10

Pleasant

26 Aug 2022

Stjepan

No AC or mini fridge in the room at 35 degrees, bathrooms could use a bit of remodelling. Location decent for public transport use

Business_and_leisure Family

10/10

Exceptional

19 Aug 2022

Gilbert

Good place for a visit at Cologne!

The Hotel is in a really good neighbourhood from Cologne.
Five minutes walking from Heumarkt.
The receptionist was friendly and speaks very well English. The room is clean with hairdryer in the bathroom and a television in the bedroom.
Good place for a visit at Cologne!

Self

8/10

Excellent

07 Jul 2022

Jonathan

Hotel in good location. Good hotel for price. No facilities to make drink.

Self

8/10

Excellent

10 Apr 2022

dlier

Small rooms, tv doesn’t work, located in a remote area at least 10 minutes walking from the nearest subway station

Leisure Self

4/10

Poor

10 Nov 2021

Derek

Better available at same price

Only 1 receptionist who said hello/good morning others didn’t even acknowledge. Shower not fit for purpose as it flooded the bathroom whichever way it was used. Complimentary coffee in reception always empty. Room was on ground floor with large windows that opened which is a security risk. Wardrobe extremely dusty, toiletries never replenished. I imagine this hotel has changed hands since my other 4 stays.

Self

8/10

Excellent

17 Oct 2021

Danielle

Cheep and chearful

Leisure Partner

2/10

Poor

13 Oct 2021

Gianfranco

Avoid if possible… should cost 1/10 of normal

This is a hotel that shouldn’t cost more then 40 euros per night… we paid almost 350/night due to going for a Trade Show

-Curtains broken
-No water
-No fridge
-Really cheap towels and bedding
-You only get one key(which you have to give back at front desk when you leave)
-elevator broken

Only positive thing is the water runs well and the location is quite central… but think twice before
Booking

Business

4/10

Poor

20 Jul 2021

Mohamed Rizvi

Schlechtes Hotel

Rezeption schrecklich mega unhöflich vlt weil sie gestresst war oder so
Zimmer mit zerissenem sofa
Wc stank und lavabo war dreckig und am Morgen um 7uhr haben wir das hotel mit aufräumkarte vor der Tür verlassen Zimmer wurde trotzdem nicht geputzt umd sachen wurden auch nicht ausgewechselt
In den Bilder von der website tip top aber in echt mega schlecht nicht empfehlenswert
Umgebung auch dreckig aber einbischen weiter weg ist das Zentrum ca. 10bis 15min
Im Wc war die Klospülung kaputt und keiner hatte sich drum gekümmert erst am zweiten Tag bekammen wir ein neues Zimmer
Ganzes Hotel war alt und hat eine Renovierung sehr nötig
Ich war mit 4 Kinder ( 15, 12, 10 umd 5 ) dort und meiner Frau und es war wirklich schlimm also nicht empfehlenswert

Friends_and_family Family

8/10

Excellent

24 Aug 2020

Verified traveler

Okay for a night

Overall an okay stay. Hotel slightly run down and dated. Rooms could do with a lick of paint and new bathroom suites. My bed sheets were also dirty on arrival. Staff are friendly and helpful. Great location - close enough to walk to the centre but far enough away where it’s quiet.

Friends_and_family Friends

10/10

Exceptional

10 Aug 2020

Agnes

Hotel was perfect and cleaned every day unless you left card in outside of door, not a lot in vending machine so had to go out to get water every night but think this was due to Covid

Friends_and_family Friends

6/10

Pleasant

09 Aug 2020

Imad

star

Nice location to close to shops and coffee,restaurant but girl in reception in morning She always not help at all when we need any think but after Noon receptions great 👍

Friends_and_family Friends

8/10

Excellent

21 Feb 2020

Verified traveler

This hotel is a quaint property, well-located in Köln between the Belgian district and Neumarkt. The staff was agreeable and spoke a range of languages. It is a good option for a moderate price.

Leisure Partner

2/10

Poor

21 Dec 2019

Verified traveler

Old, smelly and not worth the price

Not one to usually leave reviews but feel obliged after my stay. For the price my partner and I paid I would have expected at least a curtain on the window. The room also stunk of stale cigarettes the whole time we stayed and we couldn’t get rid of the smell. It was loud, outdated and everything in there was incredibly basic and old.

Partner

4/10

Poor

10 Dec 2019

Verified traveler

I liked the location, close to trams, shops and markets.
The beds were hard, didn't clean our room.

2/10

Poor

10 Dec 2019

Kevin

Not the best hotel experience.

While the room and bed linen was clean and that it was close to trams and U ban there was not much else good about the place. We were in room 324 which was really small and cramped.It was basically in the attic and the roof struts made the room even smaller and impossible to stand up straight as you moved about on the outside side of the room. The receptionist had little local knowledge of the area and simply said she was 'not from Cologne'. The lift on our side of the building was not working which meant we had to carry our luggage up 6 flights of stairs. When asked when it would be repaired we were told 'probably tomorrow' but it never happened and I suspect that from the piles of laundry and linen in the lift doorways on all levels it has obviously not been working for sometime and probably wont be repaired in the near future. Bad value for money. Definitely would not stay here again.

Partner

10/10

Exceptional

06 Dec 2019

Verified traveler

Rooms were clean and staff were very helpful and friendly

Leisure Friends

8/10

Excellent

02 Nov 2019

Verified traveler

Good location. Comfy beds and pillows. Plenty of clean towels provided each day. Rooms are slightly dated but it is a budget hotel, it does what it says, nothing fancy, our seond time staying here as the location is great.

Leisure

10/10

Exceptional

20 Oct 2019

Paige-louise

The hotel was nice and a good location for getting around in Cologne.

Partner

8/10

Excellent

30 Sep 2019

Ken

Good hotel in nice neighborhood

Good walkable hotel from the neumarkt train stop with lots of restaurants and shopping to be had. The hotel was clean and quiet and the staff were very friendly. Receptionist Eric was great at checkout.

Self

6/10

Pleasant

05 Sep 2019

Verified traveler

Very dated - sink in bathroom had large cracks and stains on carpet

Business Self

4/10

Poor

03 Sep 2019

Verified traveler

Outdated bedrooms
In need of modernisation
Shabby decor
Lift didnt work so uad walk 3 flights of stairs with heavy case

Business

2/10

Poor

20 Aug 2019

Tom

Smelly bed.

Would I return? Never! Why? Urine (pee) smell on bed. Dismissive attitude of staff. Hotel uncared for with minimum spent to keep it going. e.g peeling wall paper. Immediate surroundings uninviting. Good shopping area within walking distance. No security for bicycle storage.

Partner

6/10

Pleasant

24 Jul 2019

Verified traveler

No parking spaces , the room and the corridors had a funny smell , the room we got had nothing in common with the photos listed on the site ,the staff was polite .

Friends_and_family Family_with_children