Name: Best Western Plus Amsterdam Airport Hotel
Address: Vuursteen, 1, Amsterdam, 2132 LZ, NL

10/10

Exceptional

21 Jul 2026

Kevin

Excellent Airport Shuttle Service. Excellent Front Desk Staff. All very personal and professional Gentlemen. Every One of Them. Very attractive restaurant, lounge, bar, and seating areas ; shared between the two Complexes ( BW / Bastion).

Partner

4/10

Poor

20 Jul 2026

Christina

We stayed in a non-smoking room. However, smoking room are very close by because we can smell them from the washrooms vent.
Low staffs, took a long time to get help.

Family_with_children

8/10

Excellent

15 Jul 2026

Mei Ling

Even there is construction going on beside the hotel, we don't see any effects to the hotel. Hotel is clean, well maintained, staffs are helpful and the best is the bus transportation from the Schiphol to the hotel and vice-versa every 30 minutes. The other one is Mcdonald restaurant close by.
We always stay in this hotel when we visit Amsterdam and definitely we will continue to do so.

Partner

10/10

Exceptional

12 Jul 2026

Bilal

Wonderful I will back next time

8/10

Excellent

11 Jul 2026

Mario Camacho

Near de airport and transfer service.

Family

6/10

Pleasant

10 Jul 2026

William

nice quiet room but sparse on amenities, ie. no facial tissue, worn out bed pillows only 1 each. Not to my standards of a Best Western plus hotel

Partner

8/10

Excellent

09 Jul 2026

Kathy

Convenient location near the airport, with free shuttle. Good dinner in adjacent restaurant.

Partner

4/10

Poor

08 Jul 2026

Kourtney

Worst stay ever will never stay at Best Wester Again

Partner

10/10

Exceptional

06 Jul 2026

Lisa

Front desk worked hard to get us early check in since our flight arrived early morning . Shuttle service was very predictable and on time. Beds were comfortable and rooms clean.

Friends

8/10

Excellent

06 Jul 2026

Elbert

Our room was very nice large and clean. The shuttle was super helpful as we came in by train from Rotterdam to Amsterdam airport. I have to say when we first pulled up to the hotel I was “Uh oh, this is not what I expected. It looked a bit run down and a bunch of people were outside smoking. Getting into reception was tricky as there was a narrow ramp over part of the stairs to haul the luggage up. (Better than trying to get it up the stairs, though.). The hall to our room looked like it needed a good cleaning, but as stated above the room (which - let’s be real is the most important facet of the stay) was large and clean. I only rated amenities as a three because I have no opinion on the matter. We arrived in the morning, stored our luggage, took the shuttle back to the airport and a train into the city center. So, if you want easy access to the actual city this is not the hotel for you. BUT, if you want easy access to the airport and a free shuttle to and from then I would highly recommend staying at the Best Western Amsterdam Plus.

Partner

10/10

Exceptional

05 Jul 2026

Jeannine

Place was clean. Staff were very helpful and attentive. Shower was great

Self

10/10

Exceptional

05 Jul 2026

Corey

The front desk was able to get me in early. Room was clean and spacious. Fantastic service from the staff!

Self

6/10

Pleasant

05 Jul 2026

Ryan

Cups and kettle in the room were dirty

Partner

4/10

Poor

03 Jul 2026

MARIA DANA

The curtain is stained with a watermark on the bottom part. Towels are rough to touch. Bathroom amenities are way to tiny. Toilet seat moves when you sit down. Got awaken by fire alarm at 2am. When it stopped, I tried to call the front desk but only got a busy signal. Could not fall back to sleep after that and I was flying out with very little sleep.

Self

6/10

Pleasant

02 Jul 2026

Robert

Not up to the standard I expected. May be due to the reconstruction going on next door. Bathroom door would not close unless the toilet seat was up!

Awkward manoeuvring luggage to the elevators. Through opposite opening double doors half hidden behind pillar.

Shuttle from airport was not keeping to the posted schedule. Was at least 20 minutes late.

Partner

10/10

Exceptional

02 Jul 2026

Kweku

👍

Family

8/10

Excellent

26 Jun 2026

Mary

Room was comfy, just part of a construction project

Family

6/10

Pleasant

26 Jun 2026

Violet

Only stayed 1 night. Was able to access room early. There was a lot of construction next to property. Hallway very hot and stuffy. Key card needed to be in slot to operate electricity including air con. Clean room. Lighting in bathroom not very good. Very dark shower area due to black tile and no light. Hair dryer attached to wall in bathroom and you have to keep finger pressed on switch to operate. Comfortable bed, lots of TV channels.Staff helpful. Water kettle in room was terribly rusted. I was told that another need to be ordered. Nespresso machine was available in room though. The enclosed courtyard was very trashy. Garbage and overflowing ashtrays. Wasn't cleaned up at all during my stay. I had lunch in the restaurant. It wasn't very good. The only place nearby is a McDonalds. The big plus for staying here is the free airport shuttle that runs every half hour. The price was also very reasonable.

Self

10/10

Exceptional

26 Jun 2026

Jessica

Idk

6/10

Pleasant

25 Jun 2026

Malcolm

It’s okay for an overnight stay at Schiphol Airport and reasonable value for money.
It’s not Best Western but part of the adjoining hotel. Excellent shuttle bus service to and from the airport.

Self

8/10

Excellent

23 Jun 2026

Hubertus

Hotel is in the middle of a major remodelling. Surroundings are therefore a building site. Very handy for Schiphol and will use it again.

Self

10/10

Exceptional

22 Jun 2026

Ingo

We found the staff very welcoming and friendly. The breakfast manager was very friendly, courteous and made sure we had everything we needed. We loved the bus shuttle and all the drivers were very cheerful.

Partner

10/10

Exceptional

21 Jun 2026

James

Good property close to airport. Shuttle runs every 30 min to airport - good to get to city. Very expensive food options in hotel.

Family_with_children

10/10

Exceptional

19 Jun 2026

Grace Marie Hilda

Friendly and helpful staff! Great shuttle service.

Partner

10/10

Exceptional

17 Jun 2026

Armin

Clean, simple room, no bar, good TV. Expensive breakfast, McDonald's was a better choice.

Partner

8/10

Excellent

16 Jun 2026

Dianne

We were there as they were doing some remodeling. The staff was phenomenal

6/10

Pleasant

15 Jun 2026

anthony

Get what you pay for.. Shuttle is good too

Self

10/10

Exceptional

14 Jun 2026

Hannu

Atmessfare overall! Just a great place to stay!

Friends

8/10

Excellent

14 Jun 2026

Grace Marie Hilda

Early check-in was available and much appreciated. Damien at the front desk was very helpful. All staff very friendly. Breakfast was excellent with gluten-free options offered by Nabil and an excellent omelet made for me Enrico. Looking forward to returning in a week!

Partner

8/10

Excellent

12 Jun 2026

JOSEPH

Clean, quiet place to relax and rest. Shuttle was great to and from the airport. Would recommend a stay there.

Friends_and_family Family

10/10

Exceptional

12 Jun 2026

Dean

This hotel is a nice airport hotel. It is conveniently located with a free shuttle that runs every half hour from the hotel and the airport. The room was clean and bed was comfortable. Staff was friendly. The breakfast was excellent. We would stay here again.

Partner

2/10

Poor

12 Jun 2026

Angela

The staff was polite.

The hotel is partially demolished. Is you’re using the shuttle from the airport only look for Bastion hotel buss as there is no sign for Best Western. Then you get dropped off you assume the half demolished wreck isn’t something to approach and go to the building that looks like a hotel, that’s the Bastion. The Best Western is the wreck.

One person in my party had a giant attempted to be washed blood stain on her “clean” sheets. My mattress pad was so lumpy it’s all I could focus on. My room was cleaned but there’s only so much you can do. I would never recommend this unless it was the only thing you can afford.

Business

4/10

Poor

10 Jun 2026

Randy

Major renovation going on, room smelled bad of old drywall and concrete. Beds were terrible, an old mattress with a pad on top.

Friends

10/10

Exceptional

10 Jun 2026

Angelene

The hotel shuttle bus was so convenient to go around

Family

2/10

Poor

09 Jun 2026

Jeanine

It is under construction. Maybe after renovations it will be better. Now it’s dusty and dated. I would not recommend.

8/10

Excellent

08 Jun 2026

royden

Regular and reliable airport shuttle was appreciated. Restaurant on premises .

Partner

10/10

Exceptional

07 Jun 2026

Rhonda

Just stayed over night didn't use bar or breakfast

6/10

Pleasant

06 Jun 2026

James

Hotel did not inform us that we were directly adjacent to a construction site where a new hotel was being built, from 6am to 6pm every day.

The airport shuttle does not run before 6am.

The elevator cannot fit more than 3 persons with luggage.

The manager (young blonde woman) was excellent and the best part of the stay.

Family_with_children

8/10

Excellent

04 Jun 2026

william

it was quite difficult getting into the hotel lobby due to construction all around the front of the hotel.

6/10

Pleasant

02 Jun 2026

James

The access to the property was impeded by the demolition of the adjacent hotels. this made it extremely difficult to off load luggage. AND with NO help from the staff it was even more stressful. I was very dismayed by this and was expecting a more inviting experience. This hotel did not act in what I was counting on. They did not put \"BEST\" in the Best Western motto.

Partner

8/10

Excellent

01 Jun 2026

Henrique

Was all fine

10/10

Exceptional

01 Jun 2026

Barbara

Great stay and surprisingly large room

8/10

Excellent

31 May 2026

Naomi

Under construction

10/10

Exceptional

31 May 2026

Robert

Shuttle service from the airport to the hotel was awesome, check in was easy room extremely clean, bathroom superb. Love the fact that they had espresso and hot water pot.
Bad thing was because of a horrible horrible shuttle bus driver taking us to the airport almost killed us, almost practically ran over two children, ended up parking inside a flower pot upside the curb!

Partner

2/10

Poor

29 May 2026

Arthur

The breakfast was excellent but the hotel was totally understand construction. Terrible signage to hotel due to construction. Rooms were being renovated which we were in and was not at all pleasant. No vending or ice machines on any floors.

Partner

10/10

Exceptional

28 May 2026

eve

Everything was perfect! It takes 10 minutes to get to the airport

10/10

Exceptional

28 May 2026

Gerald

Clean room .

8/10

Excellent

25 May 2026

Ivan

The hotel was under renovation. Half was demolished and the part still open to guests was dated. The airport shuttle service was free which is why I booked this location. Had I known it was a construction zone, I would have looked elsewhere. In my opinion, it was overpriced given the location and age.

Partner

6/10

Pleasant

25 May 2026

Ivan

The property is being renovated, so about half of it has been demolished. The portion still open for guests was OK but badly dated. I would have booked another hotel if I had known this back in November, when I made the reservation. The main reason I booked this property was the free airport shuttle, but there are many other properties that offer this.

Partner

8/10

Excellent

23 May 2026

Joseph

Good location, quiet, McDonald’s nearby.

Partner

6/10

Pleasant

22 May 2026

Paul

We were traveling in a foreign country and appreciate there are differences in technology etc but the front desk staff was not clear about giving us info on the room and the actual written room details were not up to date, We also requested a wake up call, which we never received, and a taxi to the airport because on a very early am flight and had no help figuring out which was our taxi.

Partner

8/10

Excellent

21 May 2026

Katherine

The room was quiet and clean. The bathroom was very nice, great shower. The hotel seems a little tired though.

Friends

10/10

Exceptional

20 May 2026

Agustine

It was fine

10/10

Exceptional

19 May 2026

Aaron

Lovely room , booked a family room and got two rooms joined by an entry way and bathroom , perfect for us . We used this hotel to get to airport and it had a shuttle bus that goes straight to the airport. Outside is a building site currently but that didn't affect our stay as the inside was lovely and clean . Could hear the planes but it didn't keep any of us up .

Friends_and_family Family

8/10

Excellent

19 May 2026

YUEN CHUI

Spacious quadruple room. Free shuttle bus is value-added service.

Family_with_children

6/10

Pleasant

18 May 2026

Caroline

Chef prepared a very nice breakfast. Also he has a great personality.

Family

8/10

Excellent

17 May 2026

gaye

The Hotel was very handy to the Hotel
Shuttle bus ran exactly time
Room was clean
Very large king bed that was comfortable
Good experience would stay again.

Partner

6/10

Pleasant

17 May 2026

Denis

I selected this hotel because the breakfast was included; or so I thought. It was not; but could be purchased for 18 Euro per person for a very modest selection.
Rooms have been recently renovated, including the bathroom. While very nice, the bathroom floor was raised by 2\" making it a tripping hazard, especially at night!

Friends

4/10

Poor

16 May 2026

Ian Malcolm Hope

This hotel is in the middle of a massive renovation and should have been just closed completely.

8/10

Excellent

14 May 2026

Robert

I was given a room that faced a construction site, which wasn't the greatest. But the room had all the usual Best Western amenities including a coffee maker and a kettle for making tea. The one thing I missed was a box of facial tissues (aka Kleenex to North Americans), The buffet breakfast was very enjoyable, using real plates and cutlery (aka silverware to the Americans). The attendants were really friendly and helpful when I had trouble getting hot water for my tea.
The shuttle service to and from the airport was prompt and uses a big bus, so there was no problem if you have lots of luggage.
I would happily use this hotel again when passing through Schipol.

Self

6/10

Pleasant

12 May 2026

Deborah

Shuttle driver pulled up to a hotel that wasn't ours, and when I asked, he pointed behind the bus.
Check in was fine. Room was minimalist. Lots of construction under our hotel. Noisy.

Family

8/10

Excellent

11 May 2026

Ben

A

10/10

Exceptional

11 May 2026

Breanna

Great stay, good location

2/10

Poor

11 May 2026

Joseph

Honestly, The Best Western Plus (Amsterdam Airport Hotel) was a terrible hotel for the following reasons:

1). I am a 73 old guest who stayed at Best Western Plus (Amsterdam Hotel) for one week. And unfortunately the hotel doesn’t provide a bellman staff to who can assist guests with their luggage. As a result, it was extremely difficult to carry two heavy luggage to my room and to shuttle bus on check-out. When ask the staff to help you, they refuse and give you a funny look. That needs to be corrected for future guest. As far as I am concern. I will never use that hotel in the future.

2) The food was terrible (breakfast and dinner). There isn’t a near by resturant and Sometime goes to bed in empty stomach or without eating.

3. Poor house keeping. Most of the time the bed was not being made properly with the exception of one time only on May 8, 2026. The house keeper on May 8 (black tall women) did a good job.

Self

8/10

Excellent

10 May 2026

Debra

Comfortable beds. Good shower, would prefer a flat (bottom) sheet on bed and wash cloth for shower/face in bathroom. Good location. Doing construction, but did not interfere with stay. Shuttle to/from airport convenient and timely.

Partner

6/10

Pleasant

05 May 2026

Rachel

The room served its purpose of being close to airport for next day flight. Rooms were outdated but beds comfortable and decent bathroom. Free shuttle to/from airport and breakfast included. Dining staff were very courteous and helped me with dietary restrictions. Ongoing construction on property site may enhance the site.

Friends

8/10

Excellent

05 May 2026

Michel

Spacious room, safe in the room and everything work in the room except the ceiling light when you go in.
Bed mattress very soft. Breakfast excellent.
Storage for luggage at the hotel not really we had to store them at the Bastion hotel but that was all right.
Shuttle very convenient.

Partner

10/10

Exceptional

04 May 2026

Lesley

Airport shuttle was easy to find and we used it a few times. The room was clean and comfortable.

Partner

8/10

Excellent

02 May 2026

Donald

Then entry area was not very well marked. The shuttle bus pulled up to another named motel and made no announcements. I assumed it had more stops so rode back to the airport. But no it was connected to the first one but the view blocked. It was very untidy. A temporary ramp made it difficult to navigate with luggage.

Self

8/10

Excellent

02 May 2026

Christopher

It's currently under a lot of construction so if you come from the bus Google maps will tell you to go past the entrance, it's in the back of the McDonald's parking lot so it should have better signs during construction to show location but if you take the shuttle it should drop you off right at the entrance

Partner

4/10

Poor

30 Apr 2026

Peter

Upon arrival we tried to warm the room but were never successful even following the instructions ....room was chilly.....radiator not working?
Attempted to get ice.....several attempts to call reception with no answer....went downstairs finally to get ice and ice was put into a beer stein.
Toilet flushing metal panel at back of toilet was loose on wall so toilet kept running.....you had to push in all different directions to try to stop the toilet from flushing continually.
Safe would not open after password picked....reception notified.
We arrived on Monday......went into Amsterdam Tuesday am......returned from another day in Amsterdam and our room had not been attended to ie bed not made, no fresh towels etc....looked the same way we had left it!
Shuttle system was great.
Appreciated free drink voucher

8/10

Excellent

30 Apr 2026

Gary

Clean room. Did not use bar or have breakfast.

Partner

10/10

Exceptional

29 Apr 2026

Bruce

Clean. Bed was super!

Family

10/10

Exceptional

27 Apr 2026

Janio

Comfortable. Clean.

6/10

Pleasant

27 Apr 2026

nicola

as a stop over bed it was fine.
staff very helpful friendly.
sink tap had a leak.
chair matterial worn.
lovely coffee maker but no instructions, so failed to have morning coffee.
transit bus worked well though instructons said it was orange and i nearly missed it as it was attucally white.

Self

8/10

Excellent

23 Apr 2026

Charles

Poor maid service. Room was not visited for the entire 8 days we were there.

Partner

10/10

Exceptional

20 Apr 2026

harvey

All good

Partner

10/10

Exceptional

19 Apr 2026

Rajasree

The staff was helpful for our late checkin.

It was confusing that we had to walk through the next door hotel to get to the lobby.

Family_with_children

10/10

Exceptional

15 Apr 2026

Derrick

Only thing was the shuttle bus was late

Partner

6/10

Pleasant

14 Apr 2026

Maya

We had a late check in and we’re just staying for one night before heading into the city the next day. The staff were great. However, the room had a weird smell when we got in and there were visible stains on two of the towels.

Partner

10/10

Exceptional

12 Apr 2026

Rivkah

The hotel was nice and comfortable a few minute walk from a bus to take you anywhere and downtown. It was very simple. It's close to the airport and they have a shuttle every 30 minutes which makes it really convenient

Self

8/10

Excellent

11 Apr 2026

Sebastian

Decent

Self

8/10

Excellent

11 Apr 2026

Elisabeth

A basic but comfortable hotel convenient for Schiopol. Staff are friendly and helpful.

Partner

8/10

Excellent

08 Apr 2026

Gerard

Like the Bastion (it's \"sister\")
it had friendly staff
amenities were good

8/10

Excellent

08 Apr 2026

Krisherm

The airport shuttle was very convenient. It looks messy due to current renovations but amenities such as the gym was open. It was a great stay.

10/10

Exceptional

08 Apr 2026

Engelina

The airport shuttle is excellent

Self

6/10

Pleasant

07 Apr 2026

Melody

We needed amenities in the room and reported this to the front staff but did not receive it. There were no forks for breakfast again.

Partner

6/10

Pleasant

03 Apr 2026

Wendy

Bathroom fan ran continually. No way to shut it off. Pillows on bed were way too thin. Did not sleep well at all.

6/10

Pleasant

03 Apr 2026

DENNIS

Close to airport.
Free shuttle to/from airport.
Nice restaurant (over priced).
Basic room but OK for early morning flights or late arrivals

Partner

10/10

Exceptional

02 Apr 2026

Kevin

Clean room, modern design, spacious.

4/10

Poor

02 Apr 2026

Melody

The room did not have a clean floors. Breakfast has no forks again just like when we stayed upon arrival do three days at he brining of he trip. We needed bathroom supplies, explained at the desk but nothing happened. Lots of staff, only a few were outstanding! I’m really disappointed in Best Western Plus! I have been a long time beat western customer and this is the worst have ever seen.
I understand Reno’s but inside ahouks be clean! Not a happy customer

Friends

10/10

Exceptional

01 Apr 2026

Steven

Clean room, had everything we needed for 1 nights stay

Partner

8/10

Excellent

01 Apr 2026

Rajesh

Friendly staff

Self

10/10

Exceptional

30 Mar 2026

Evan

Comfortable beds and clean rooms. Close to hotel. Restaurant on location had very good schnitzel. .
Yes I would stay there again.

Partner

2/10

Poor

29 Mar 2026

Kaushik

Yes

Self

6/10

Pleasant

27 Mar 2026

BIGITH

This is a decent place overall, but our room was very dark with poor lighting. There was also an unpleasant odor coming from the bathroom, likely because there is no exhaust fan.

The shuttle service to Schiphol Airport is very convenient, which is a big plus. The hotel is adjacent to the Bastion Hotel and the buildings are connected, but access to the Best Western entrance is from the corner and is not very convenient.

We booked the room through Expedia and selected a room with breakfast, but later learned from the hotel reception that breakfast was not included, which was disappointing.

Overall, the stay was average with a few convenience benefits but also some drawbacks. ⭐️🏨✈️

Family_with_children

8/10

Excellent

23 Mar 2026

Heidi R.

The room was really cold due to central heating. We had to ask for another blanket. They brought one but only a single, and we had a double bed. All in all, it was fine. Far from the city, but not too expensive to get there by ride share or public transportation.

Friends_and_family Family

8/10

Excellent

22 Mar 2026

Keila

Super helpful staff awesome breakfast - heads up they are under construction/repairs but staff makes you feel heard and so helpful

Family

10/10

Exceptional

22 Mar 2026

VICTOR R

Very nice hotel, great staff and very good location. Highly recommended