Name: Yotelair Amsterdam Schiphol Transit Hotel
Address: Vertrekpassage 118, Schiphol, NL

2/10

Poor

21 Jun 2026

Kenisha

Very disappointing experience.

My flight was delayed, and I arrived at YOTELAIR at approximately 2:00 a.m. with my exhausted seven-year-old daughter. Despite my late check-in the booking still required check-out at 7:00 a.m., meaning we only had about five hours in the room despite paying EUR 212.

At check-in, I explained the situation and asked whether we could have a two-hour late check-out.

I was told to check again in the morning. At 6:00 a.m., I returned to reception while my daughter was still asleep and exhausted. The staff confirmed the hotel was not sold out and that a late check-out was possible, but insisted I would have to pay extra.

I explained that I was travelling with a young child, had checked in only a few hours earlier, had already paid the full room rate, and was a repeat customer.

Unfortunately, there was no empathy, flexibility, or goodwill shown.

I understand that hotels have policies, but good customer service also requires judgment and compassion. This was a situation where a small gesture would have made a big difference. Instead, I left feeling dismissed and disappointed.

After this experience, I would not choose YOTELAIR again.

Family_with_children

8/10

Excellent

04 Jun 2026

Rozalia

Very convenient hotel for transit passengers

Partner

8/10

Excellent

03 Jun 2026

Robert

Very convenient if you are transiting over night in the airport. Compact and bijou!

Self

6/10

Pleasant

28 May 2026

Gavin

Extremely small

Self

10/10

Exceptional

27 May 2026

Jane

So convenient and so comfortable. I sleep so well and get up fresh to start a long day of traveling

Self

8/10

Excellent

25 May 2026

Glenn

The room was clean. There was body wash and shampoo but no conditioner and no bar soap or wash cloth. The bath towel was good. The bed was comfortable.

6/10

Pleasant

04 May 2026

Andrew

This is a TRANSIT hotel so it is probably good for a layover but not if you want to use it like a hotel. You need to check in after 6pm and be out by 7am. It is located BEHIND security so if you have checked luggage you will have a problem - and you need a boarding pass which you can only get 24hrs before you flight... it was a nightmare.

Family

4/10

Poor

30 Apr 2026

Per

It was very hard to find the hotel. Need proper signs.

Self

10/10

Exceptional

27 Apr 2026

Charlotte

Very nice stay. Very convenient.

Self

6/10

Pleasant

27 Apr 2026

ashutosh

well for those of you booking note tha hotel is in post security so if you are looking for getting into the hotel after getting bags from baggage claim there is no way you can make it without clearing security . This was not mentioned by expedia or hotel owner before hand . Otherwise no complaints - lady extended 2 hrs without charging me extra

Partner

2/10

Poor

17 Apr 2026

Sean

Very hard to get too, caused more stress than anything!!

4/10

Poor

16 Apr 2026

Aaron

This is designed for people with long layovers who are already inside the airport. Don’t book here if you have large luggage and you’re coming from outside the airport. Trust me, it’s a logistical nightmare.

Self

10/10

Exceptional

10 Apr 2026

Brent

This property is great for those long layovers. Very clean and comfortable. The staff are very friendly and helpful. I would definitely recommend using this service.

6/10

Pleasant

06 Apr 2026

Consuela

Staff didn’t explain how to turn the lights on as a result I took nearly 30 minutes to figure that out. The TV didn’t work. Remote possibly out of power. On top of the TV was dusty. There wasn’t a mat to dry your feet after the shower. Signage from klm gate was poor. So I had to ask people which is annoying. No kettle to make coffee.

Self

6/10

Pleasant

04 Apr 2026

Rebecca

Was ok

Self

10/10

Exceptional

02 Apr 2026

Hardeep Singh

Very good

8/10

Excellent

20 Mar 2026

Henrik

Pretty much exactly as advertised. It was very nice to have a bed and a shower for an overnight connection. In a quiet part of the hotel. The noisiest part of the stay, was the vacuum system for the shower drain, which had some residual creaking and howling long after the water should have been drained.

Self

10/10

Exceptional

09 Mar 2026

cindy

Front staff was an amazing man! Very understanding that I was late and couldn’t find the hotel so he gave me 3 extra hours for free. Thanks so much. Place was very unique and quiet. Lovely experience. !!!!

2/10

Poor

06 Mar 2026

Judith K

This a transit hotel meaning you must be INSIDE security or “airside” NOT “landside”
I thought I could train up from south hollsnd rent a room and then begin my sir journey the next morning. - not so. I

Self

8/10

Excellent

26 Feb 2026

Joao G

Exatamente o que se propõe: hotel de aeroporto. Um pouco complicado de achar (poucas indicações, na verdade não vimos nenhuma), mas perguntando e com calma chega-se lá. Tudo funcionou bem, e acabou sendo uma boa opção para uma espera de 10 horas entre dois voos.

Partner

2/10

Poor

18 Jan 2026

Amra

Wasnt offered a breakfast

Self

2/10

Poor

13 Jan 2026

Ignus

I have requested a refund via Expedia. The experience was not good. The toilet did not flush and the shower drain was blocked so I had to shut it off before flooding the room.

Business Self

10/10

Exceptional

05 Jan 2026

Dave

No breakfast offered.

Self

4/10

Poor

18 Dec 2025

Christopher

We had to move rooms due a pretty disgusting stain on the inside of the bed. Very disappointing for the extortionate fee we had been charged. Will not be using again!

Partner

8/10

Excellent

09 Dec 2025

Karl

It was a convenient place to stay at the transit area. Room is a small POD, nothing fancy, just adequate for a night stay.

Leisure

4/10

Poor

30 Nov 2025

Richard

Good concept and location airside at Schiphol. Room was fine and clean, except the aircon is very noisy and impossible to turn off, resulting in little sleep. A shame.

Business

8/10

Excellent

20 Nov 2025

Julie

The staff was friendly and helpful. The room was on the air side of the airport as well as next to a food court area which was convenient. It was smaller than other Yotel Hotels which I have stayed at.

Business_and_leisure

6/10

Pleasant

10 Nov 2025

KE

The room was fine - very basic, but as expected. The staff were very courteous and helpful. The area outside the hotel ( in the airport terminal) was alive with rats running around the floor!

Business

4/10

Poor

08 Nov 2025

Gareth

Smelly and noisy.
The room (and corridor outside) smelled of drains. There was a n extractor fan on constantly that clearly had a problem as it kept making a clunking sound, and anytime I used the sink or shower there was a really loud clanking noise coming from there too. Also the TV or remote didn’t work. The only plus was its location. Really easy to find and very close to the restaurants for dinner and breakfast.

Business

4/10

Poor

28 Oct 2025

Kate

She shower kept making weird sounds every time I turned on the water (sink or shower) and the floor of the shower felt softer than the rest of the floor in the bathroom (like it was going to break or something). Nothing felt ver

10/10

Exceptional

26 Oct 2025

Peter

Perfectly located inside the Amsterdam airport. No need to go through security.

Leisure Self

10/10

Exceptional

26 Oct 2025

Dan

Not easy to find

Business

2/10

Poor

24 Oct 2025

James

Clean enough.

Business

10/10

Exceptional

06 Oct 2025

Calvin

Great for a convenient night in the airport

Business_and_leisure Friends

8/10

Excellent

30 Sep 2025

Nicolae

Perfect for sleeping 12 hours inside the airport. No complaints.

Business Self

6/10

Pleasant

26 Sep 2025

Elizabeth

A fine enough hotel inside the airport

This hotel is exactly what you need in a tight situation, but there aren't frills or anything, so be prepared. It's behind passport control and can be difficult to find, so just be prepared to pay attention to the location details or ask airport staff at every turn. It's a unique place to stay and the bed was clean and comfortable, which is what was most important to me. When the neighbor used the shower, it did create a high-pitched noise, but I was so tired I didn't care and it didn't last long.

Self

6/10

Pleasant

26 Sep 2025

Anupam

Veldig bra sted å være under transitt. Senga var behagelig, men det var kaldt i rommet, lite lys og det var noe galt med rørene på badet. Det kom ut vann fra sluket.

Business

2/10

Poor

11 Sep 2025

Neil

Poor facilities

Lots of broken and defective parts in room. Air con was not working. Had to move room and condition was no better with very noisy fan. Contacted Hotels.com customer service and let down with service provided. Got informed I just need to stay regardless.

Business

10/10

Exceptional

05 Sep 2025

ersel

clean rooms and friendly staff

Business Self

4/10

Poor

08 Aug 2025

John Mark

During my last stay, there was a very loud noise in the bathroom, and it kept me from sleeping. The hotel told me they would refund 50% of the rate. I am waiting

10/10

Exceptional

30 Jul 2025

Rafael

Walking distance to many restaurants and cozy rooms. Staff were very nice and accommodating despite arriving early to our booking.

Leisure Self

6/10

Pleasant

29 Jul 2025

fred

warning!

These units should never be rented to people outside the airport. The hotel is inside the international terminal with its check-in and security checks, and is intended and convenient only for arriving international travelers. Hardly anyone outside the international terminal knows about it.

Partner

6/10

Pleasant

22 Jul 2025

Anna

Mixed

The booking site had no clear information of the location at the airport and it was hard to find. The checkin/out time was unclear as well so I was surprised at 6pm check-in and 7am checkout. The twin bed was fine and the shower worked well. I was expecting this Yotel to the one in NYC but it is not

Business

2/10

Poor

08 Jul 2025

Rubina

Never again

A disgrace of an excuse for a hotel. More of a very cheap hostel but at 4 star prices

Partner

10/10

Exceptional

29 Jun 2025

Catherine

I loved the convenience of it being at the airport however, there was a very loud noise every time the water was used kind of Irritating, but I was exhausted so no problem sleeping.

Leisure Self

4/10

Poor

19 Jun 2025

Dan and Roxanne

I wouldn’t know. I couldn’t find it I was told it was outside the airport but no one in the airport could tell me how to get there. As a 70 year old woman traveling alone I chose not to go wandering at 11pm.

Business_and_leisure Self

4/10

Poor

16 Jun 2025

William

During both check-in and checkout neither person at desk did not look up from phone.

4/10

Poor

08 Jun 2025

Myriam

Oh dear! This place needs an update! Friendly lady at the front desk!

Leisure Self

4/10

Poor

08 Jun 2025

David

Looks vert tired, difficult to find where the lights were ! looked shabby and needs a refurbishment. Plus point is it was convenient a quiet.

Business

6/10

Pleasant

02 Jun 2025

Claus

Very overpriced for a night in a pod.
It should be made very clear that this facility is on airside!
I went all through the airport to get out through customs - just to realise that I had to go back through security again to get to the “hotel”.
Definately not a type of hotel I will ever use again.

Business

10/10

Exceptional

27 May 2025

ZHENGXING

very good

Business

6/10

Pleasant

26 May 2025

Evelien

Hard to get to the hotel as you require a boarding pass with less than 3 hours .. not comfortable doing this again

Business Self

10/10

Exceptional

26 Apr 2025

martha

My first stay, enjoyed it, the staff were amazing when a room change was required. Very grateful, quite and convenient, thanks to all

Business_and_leisure Self

8/10

Excellent

25 Apr 2025

Mattias

Hard to find

It was a little bit hard to find the place, so better directions would be great, maybe some signs if airport allow.

Business

6/10

Pleasant

25 Apr 2025

Yurima

I prefer a standard hotel

The location of the hotel was convenient but the price-value ratio was not there. Paying almost the same price than a more comfortable/spacious room for just a few hours is not worthy.

Self

6/10

Pleasant

23 Apr 2025

Omorinsojo

Poor Room Climate

The temperature in the room was off. I could not moderate it and when I called ‘Mission Control’ I was told that it was managed from there. The room was 23 degrees and I requested 21 degrees for my Unit 12.

It was hot through the night and I could hardly sleep. It was 24 degrees in the morning - I was very relieved to leave the property alive even if unrested. Big mistake to go there.

Business

8/10

Excellent

21 Apr 2025

Pernille

Nice stay (when we found it).

But the noisy aircon was annoying

Partner

10/10

Exceptional

20 Apr 2025

Robin

Although a last minute booking it was possible to get a room in this hotel in the transit area of Schipol Airport, and it provided a great option while waiting to transfer to another flight. The staff were friendly, and the room while basic had all the amenities needed for a short stay. The shops and restaurants in the airport close quite early making access to refreshments challenging overnight.

Leisure Self

6/10

Pleasant

13 Apr 2025

Fiona

I wish the instructoons to locate thr hotel on arrival were easier. I walked in circles for over an hour.

Business Partner

8/10

Excellent

10 Apr 2025

Pearl

Very convenient when in transit and would like to rest in some comfort.

Leisure Family

6/10

Pleasant

03 Apr 2025

Kory

Overnight Stay — 11PM Landing with 10hr layover

The room is perfect for an overnight stay, equipped with sleeping quarter, bathroom and shower. Nothing more, nothing less.

Only wish there were clearer instructions on how to navigate the airport. Arrived at 11PM and it was not clear how to find the right way to get to the hotel. Walked out to the arrivals hall and shortly needed to plead with security to let me through to check-in to YOTELAIR. Ended up being quite a stressful process.

Self

10/10

Exceptional

02 Apr 2025

Rozalia

The hotel was convenient for the purpose of airport hotel. Did not provide hair dryer and the lights in the room were not great. Other than that it was pleasent

Leisure Partner

6/10

Pleasant

31 Mar 2025

Robert

Okay for one night but needs a refurb

Mixed experience. Great location in terminal. Staff fine. Room finishings and carpets worn. Door would not lock from outside and was easy to force open. Water tepid but not hot. Drain problem so shower flooded bathroom floor. Sheet and undersheet not fitted properly so woke up laying on mattress. With more time I would have cleared passport control and gone for a proper hotel outside, but okay for a few hours.

Self

10/10

Exceptional

23 Mar 2025

Olga

Good for time

6/10

Pleasant

21 Mar 2025

Danial Ariff

Good location. Quite noisy from the toilet and AC. My room’s switches were broken.

8/10

Excellent

16 Mar 2025

Kenneth

Convent to airport. Could give better directions as to location in Shiphole Airport in Amsterdam.

2/10

Poor

13 Mar 2025

Anunay

1. It was very difficult to find this hotel at the airport.
2. I had to pass through passport control, who behaved very rude ( they were nice to the other Europeans around me)
3. Once in the hotel, it was loud. Every time someone opened the door of the next room, it woke me up.

Overall, a terrible experience.

4/10

Poor

11 Mar 2025

Verified traveler

Ok hotel stay for price

- Room was made and clean
- Noted bugs in the shower area
- Arrived late so paid for late check out. Was not passed to am staff and was woken up at 7:45am by phone call to inform me that check-out was at 7am.
- Late arriving flight, so maintenance crews made finding hotel extremely difficult with areas of airport not being accessible.

Business Partner

10/10

Exceptional

09 Mar 2025

Toni

Although the room and staff were great finding the Yotel in Schiphol airport was very difficult. Few staff seemed to know where it was, when I did stumble on an absolutely lovely security agent that knew, there were other challenges. I arrived after hours with a luggage that required check in. I had to get the boarding pass and check in tags then store my luggage overnight at the airport. Use the boarding pass and go through security to get to Yotel. In the morning, I had to make sure I had enough time to retrieve my luggage, check it in and go through security again. Great stay but laborious to find it. When I landed in the Paris airport there were very clear signs indicating where the Yotel was located. Perhaps Schiphol needs to rethink having signs placed.

Business_and_leisure Self

8/10

Excellent

09 Mar 2025

Tracy

I really appreciated a clean bed and the excellent shower.

2/10

Poor

02 Mar 2025

Victoria

To avoid!!!

Extremely noisy, not feel proper, location should be clarified on booking: need to cross airport and passeport control to reach this hotel. Not easy to find. Worst choise i never did.

Business

6/10

Pleasant

21 Feb 2025

Neil

Plumbing is an issue. No hot water for shower after check in, although was available in the morning. Pipes are noisy with squealing after shower was off. Decent room for layover purposes.

Leisure Self

10/10

Exceptional

16 Feb 2025

Heather

So convenient

A perfect way to spend an overnight layover without having to leave the airport.
I had a 15h layover in Amsterdam overnight so I didn't want to go through the effort of leaving security and then dealing with morning incoming people at security and this hotel offered the perfect option to get a ln actual good night of sleep while traveling.
My one complaint that isn't even really a complaint is check out was 7am which was a wee bit early (but I maybe could have asked for different)
I'd definitely stay in this hotel again

Self

10/10

Exceptional

11 Jan 2025

Ibolya

Super convenient, safe, comfortable
I loved my overnight stay. I highly recommend.

Leisure Self

6/10

Pleasant

29 Dec 2024

German

Bathroom needs TLC. Shower was broken.

2/10

Poor

10 Dec 2024

Charles

The hotel never answered any of my email questions about the nature of the hotel. Terrible service, don’t book here! I ended up finding out it was on the other side of security. Staff don’t answer numerous messages. Then they charged me double the advertised rate.

Business Self

8/10

Excellent

10 Dec 2024

Jiaye

It's inside of Security Check!

10/10

Exceptional

07 Dec 2024

Roger

Disrupted travel due to weather at destination, so had to stay a night in the airport. These are capsule rooms and as such are basic and small. That being said, i had a good rest was already in the airport ready for my rearranged flight early next morning.

Business

6/10

Pleasant

02 Dec 2024

Monica

too tiny, stuffy and needed to ask the front desk to turn on air conditioner

2/10

Poor

21 Nov 2024

Kristin

The receptionist was missing when I arrived at 2315 and needed my room to get an early flight the next day. She arrived back at 2348 and pretended it wasnt her who had left a sticky note on the counter saying she would return 2330-0000
Not impressed

Business Self

8/10

Excellent

14 Nov 2024

John

Cosy

Handy for a overnight airport stay next to McDonalds

Business

2/10

Poor

05 Nov 2024

Todd

Super tiny room. Prison cell vibes.

6/10

Pleasant

02 Nov 2024

Tatyana

The hotel was convenient for a long overnight by layover and an early flight. No need to go through security. I was able to take a shower and get much needed rest in between two long flights. Saying that, the hotel is pretty dated, very basic for the price. Do not expect much. I truly believe it is overpriced

Leisure Self

4/10

Poor

13 Oct 2024

richard

On the plus side this hotel is within the airport so was very handy since I had an early morning flight as I was able to go through passport control and security the night before.

However the room was really small and felt like how I imagine being in prison would be like. The day after when I was back in my own bed I woke up a few times having had a nightmare and felt overwhelmed by how big my room was. I think this was partly caused by how confined the space was.

I hope I never have to use this hotel again (I did on this occasion as I missed my connection) but if I did I would book a bigger room.

Leisure Self

2/10

Poor

25 Sep 2024

Kenni

Rooms where very worn down and smelly. Wasn't able to adjust AC/Fan, very cold and max speed.

Business

2/10

Poor

24 Sep 2024

Michail

Super expensive, small and dirty but convenient

Business

8/10

Excellent

31 Aug 2024

Rachel

Perfect for a layover, located upstairs between gates
D & E, if you have ur boarding pass for your next flight, you just go straight to your gate if your are flying within 24hrs, no going through security. The standard single cabin was perfect for me, except it is quite high to climb up onto the bunk and quite a drop to the small step to get back down, don’t recommend unless you are quite fit. Also quite pricey for what you get, but the convenience of being air side makes it worth it.

Leisure Self

8/10

Excellent

25 Jul 2024

Pauline

This was very convenient, as you don’t have to leave the airport, and shops and food areas are very close. The staff were excellent and very helpful. Only drawback…the rooms are really small, and the checkout is very early. Just a place to get a bit of sleep while in transit.

2/10

Poor

24 Jul 2024

Misty

The shower is not in the room and there are no lights. Trust me and stay away from this property.

Business Family

6/10

Pleasant

19 Jul 2024

German

Great for a night stay in Schiphol airport

Leisure Self

10/10

Exceptional

15 Jul 2024

Kimberly

Very easy to get to and conveniently located right by McDonald’s and a sushi cafe in the airport.

Business_and_leisure Self

6/10

Pleasant

11 Jun 2024

juan

not the best for the price

6/10

Pleasant

11 Jun 2024

Sahar

Need improvement

6/10

Pleasant

10 Jun 2024

Carol

Very Noisy plumbing
no face cloths, no tissues, poor lighting

Leisure Self

6/10

Pleasant

04 Jun 2024

Nicholas

To get to the hotel you have to go through security which was eventually fine but it took over an hour of walking around asking different airport staff where the hotel was and being pointed in constantly the wrong direction until finally finding someone who knew where it was

Also the McDonald’s and other food places near Yotel close quite early and don’t open early so couldn’t get food when arriving or leaving. Very expensive for what it is.

Leisure Self

8/10

Excellent

27 May 2024

Danelle

This place was very convenient for a 11 hour layover. A little tight on space and hard to get to, but overall a good stay.

Leisure Family

8/10

Excellent

24 May 2024

Steven

Inside secure area. You can pay by the hour.