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Herbert Samuel Okeanos Suites Herzliya

Tel Aviv · Israel

50 Eli Landau BlvdView location

8.2/10Excellent475 Reviews
Cleanliness8.2/108.2
Service8.2/108.2
Comfort8.6/108.6
Condition8.0/108.0
Location10.0/1010.0
Neighborhood9.2/109.2
Amenities7.6/107.6
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Herbert Samuel Okeanos Suites Herzliya

With a stay at Herbert Samuel Okeanos Suites Herzilya, you'll be centrally located in Herzliya, within a 15-minute drive of Rothschild Boulevard and Herzliya Medical Center. This beach hotel is 7.7 mi (12.4 km) from Gordon Beach and 0.5 mi (0.8 km) from Hasharon Beach.

Make yourself at home in one of the 57 air-conditioned rooms featuring minibars and espresso makers. 60-inch LCD televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms feature bathtubs or showers with rainfall showerheads and complimentary toiletries.

Conveniences include safes and coffee/tea makers, as well as phones with free international calls. Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. Limited parking is available onsite.

Popular amenities

Swimming Pool
Free WiFi
Parking available
Dining services
Concierge
Entertainment
Smoking areas
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 4:00 PM
Check-in until Anytime
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

Beach nearby On bay Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • You may be required to pay the following charge at the property: Israel Value-Added Tax (VAT) at 18%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Israel.

    We have included all charges provided to us by the property.

  • You need to know
    • The seasonal pool will be open from May to October.
    • Pool access available from 10 AM to 5 PM.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Please be advised that on Saturdays, Shabbat, and all Israeli Holidays, check-in will be postponed until 1 hour after sunset.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • Minimum Spring Break check-in age is 18 years old
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    18
  • Optional fees
    • Crib (infant bed) fee: ILS 30.0 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Russian

    English

    French

    Hebrew

Nearby attractions

Hasharon Beach 0.3 km / 0.2 mi
Herzliya Medical Center 0.6 km / 0.4 mi
Dabuch Beach 0.6 km / 0.4 mi
Herzliya Marina 1.8 km / 1.1 mi
Apollonia National Park 2.5 km / 1.5 mi
Tzuk Beach 2.9 km / 1.8 mi
Shivat HaKochavim Mall 3.1 km / 1.9 mi
Interdisciplinary Center Herzliya 4.6 km / 2.9 mi
Herzliya Museum of Contemporary Art 6.1 km / 3.8 mi
Hamei Ga'ash Thermal Pools 8.5 km / 5.3 mi
Tel Aviv University 8.9 km / 5.5 mi
Ramat Aviv Mall 9 km / 5.6 mi
Yitzhak Rabin Center 10.3 km / 6.4 mi
Yarkon Park 10.3 km / 6.4 mi
Meymadion Water Park 10.5 km / 6.5 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • hotel
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

No room details available for this hotel.

Guest reviews

What other guests saying about Herbert Samuel Okeanos Suites Herzliya

8.2
Excellent
475 Reviews
Cleanliness
8.2 /10
Service
8.2 /10
Comfort
8.6 /10
Condition
8.0 /10
Location
10.0 /10
Neighborhood
9.2 /10
Amenities
7.6 /10
100 reviews shown
8/10
Excellent
07 Aug 2026
Daniel
Nice hotel, clean room. However, the way to the sea from the hotel includes many stairs. The pool has no shadow at all. There is no air condition outside the rooms.
Partner
8/10
Excellent
27 Jul 2026
soriya
I almost slipped in the pool because it has tile floors that are obviously wet and it gets very slippery and the pool was one of these old-fashioned Thai pools from like the 1970s and was uncomfortably cold. It was just like square and big for maybe lap swimming but not what you would imagine a resort. There were also no chairs or anywhere to sit on the beach and it was very difficult to open the door to get to the beach, but I would just walk around through the public park.
10/10
Exceptional
09 Jul 2026
Richard
Location is great, and prices aren't bad for a beachfront hotel. The secret sauce at Herbert Samuels Okeanos wasn't that everything was perfect. It's that when it was confusing or not perfect, staff always had an answer and an immediate fix. The breakfast is sensational.
Partner
10/10
Exceptional
05 Jul 2026
Ken
Very close to the beach. Has a beautiful Swimming pool. Public spaces very spacious.
Self
8/10
Excellent
03 Jul 2026
shirley
The breakfast was excellent so was location
Partner
10/10
Exceptional
01 Jul 2026
Yehudit
I stay in this hotel often and each time I am pleased! The food is great, the location is great, the staff is super great and there's parking 😘
4/10
Poor
28 Apr 2026
Judy
Sadly, my 8 year old granddaughter and I were given a room that had clearly been smoked in. We checked in rather late and were really looking forward to relaxing but when we went back to the front desk to report the problem we were told that the hotel was full and that there was no other room to offer us. They then recommended that we open the balcony doors as well as the door to the room in order to air it out. I was extremely uncomfortable with the suggestion that I leave our door wide open, though I did leave the balcony door open for a while (with no change). While they did send a staff to mop the floor it was ineffective. The smell totally nauseated me and so I slept very poorly. We checked out at 10 am because the smell was intolerable to me. While checking out I got the impression that the hotel was not at full capacity but rather that an equivalent room was not available. Needless to say I would not recommend this hotel though it is a nice looking facility in a good location. I did email the manager who responded immediately and offered me several options to try to make up for the terrible experience but none will truly compensate me for a rather expensive stay.
Friends_and_family Family
2/10
Poor
10 Apr 2026
niki
lame
8/10
Excellent
27 Mar 2026
Diana
View was lovely.
Partner
10/10
Exceptional
24 Mar 2026
Eliana
It was closed due to off season
2/10
Poor
28 Feb 2026
Justin
Room wasn’t
2/10
Poor
01 Feb 2026
Ester
So much wasted potential, this could be an amazing place to stay at.
For now its a great location and that's it, the hotel is poorly managed and maintained, from ripped carpet at hallways to mold in bathrooms, missing light bulbs, broken dirty furniture and super dirty windows and glass railing that makes it hard to enjoy the beautiful beach and ocean.
An absurd and lawsuit waiting to happen is a slider door to the balcony that can be opened only if you are strong and fit, and has no handle to open from the outside, and to make it worse it dosent have a lock.

The manager's attitude shines and followed by her stuff that instead of taking responsibility, act and solve issues, find excuses and blame the gusests (not only us, others as well), the manager attitude is a beacon to what happens in this place.
On top of all that the Wi-Fi is as slow as if its 2010 with dead zones at about 50% of the hotel, including inside the room.
This place was probably at some point a luxury hotel, but they dont deserve to call themselves that anymore, at best its a 3 star hotel at a great location.
Don't let the pictures or the misleading description of their website fool you, this is not what you get.
Time for corporate to take action and save this place.
Dear management, if you are interested in improving, I would be happy to share with you photos, videos, and my horrifying experience.
Business_and_leisure Family
8/10
Excellent
21 Jan 2026
IRIS
Great hotel on the beach, very good breakfast, the rooms needs updated
Business_and_leisure Partner
6/10
Pleasant
10 Jan 2026
Yitzhak
I'm used to much more varied breakfasts. The staff is just fine. I've been to hotels of much higher quality, but this hotel is also very nice.
Partner
10/10
Exceptional
31 Dec 2025
DOTAN
Everything
2/10
Poor
12 Dec 2025
Nestor
Unfriendly and unprofessional staff, especially on the reception. Property is not well maintained and you can see that especially on the rooms. Not recommended.
Leisure Family
8/10
Excellent
07 Dec 2025
Orrie
Nice room with a lovely view great location on the beach and a wonderful breakfast buffet. Would be great but the furniture is a bit dated and WiFi very weak so that detracted a bit.
8/10
Excellent
20 Nov 2025
Stan
Great stay , a little outdated but fine and clean
10/10
Exceptional
20 Nov 2025
Sigal
Hotel is very nice rooms are very clean and comfy! I highly recommend
Leisure Self
8/10
Excellent
22 Oct 2025
Dovid
Gym. Pool closes too early. Doors to porch are old and heavy. Tv didn’t work
8/10
Excellent
23 Sep 2025
Mr P

Good hotel in Herzliya

Good location by the beach. The staff was friendly and hotel has easy access to the beach.
The hotel needs refurbishment but it’s comfortable and it’s good value for money. I would definitely stay here again.
Self
10/10
Exceptional
15 Sep 2025
Rena

A Wonderful Getaway

From beginning to end our stay was exceptional. Ganit who checked us in took incredible care of us throughout our trip. She always had a smile and treated us like family. The room was spacious and comfortable. The bathroom was large and beautiful. The pool area was magnificent and the breakfast was delicious. We would definitely come back to this hotel when we visit Hertzelia again.
Friends_and_family Family
10/10
Exceptional
08 Sep 2025
debora
Competent efficient staff
Leisure Family
4/10
Poor
30 Aug 2025
MICHAEL
the rooms need urgent repair.
Partner
10/10
Exceptional
24 Aug 2025
Marci

Feels like home.

I love this hotel. The staff are truly lovely to deal with, the accommodations are right on the beach, clean, feels like home. It's not the most lavish, but definitely luxurious enough. It is the most \"feels like home\" hotel. Sunsets on the water are spectacular. Close proximity to great restaurants.
Self
6/10
Pleasant
21 Jul 2025
Shlomi
Good stuff terrible maintenance everything is dirty the room not clean the pillows was very old and dirty the room is dirty the breakfast was ok but the dining room very dirty
Business Family
10/10
Exceptional
26 Jun 2025
Ingrid

Amazing staff

We stayed at the Okeanos Herbert Samuel for 8 night in early June and had a spacious comfortable room with great pool facilities and breakfast. We loved the calm atmosphere and location to the beach.

When the war broke out the staff went above and beyond expectations making sure we had everything we needed and were all amazing in what was a very stressful time. The shelter on ground floor felt very safe and comfortable despite the number of time we went there. Limor and her team were exceptional and we can not thank them enough for all the support during a very difficult time for them all.

We will definitely be back again when we next return to Israel in hopefully more peaceful times
Partner
10/10
Exceptional
20 Jun 2025
Ingrid

Fabulous

Fabulous hotel and staff.
Partner
10/10
Exceptional
19 Jun 2025
DANIEL

Highly recomment

Beautifully positioned and very clean and comfortable. View from the atrium is beautiful. Steps down to a stunning stretch of beach. We were there when war with Iran broke out and the safe room was well equipped and comfortable. In these difficult circumstances the staff did all they could to help us.
Friends_and_family Family
6/10
Pleasant
17 Jun 2025
shuli
Very disappointed
Leisure Family
10/10
Exceptional
22 May 2025
Hiram
We had an amazing long weekend, we met the nicest people and enjoyed bike rides. We liked the staff and how they payed attention to every detail.
Leisure Partner
10/10
Exceptional
10 May 2025
dan

excellent stay at Samuels hotel

Surprisingly very good. Short a few room details, however truly no complaints
Very clean, polite, and courteous from the front desk to the help.
Friends_and_family Family
10/10
Exceptional
17 Apr 2025
Binyamin

Awesome getaway!

beautiful room ' loved the space and tye open airy feel full of light w large windows and grofgeous room! Wonderfullocation friendly staff and great food!
Partner
8/10
Excellent
04 Apr 2025
AVRAHAM
Nice area clean and good return for the price. Room was a bit small but still ok for this amount
Family
6/10
Pleasant
19 Mar 2025
mordechai
ok
Leisure Partner
6/10
Pleasant
16 Mar 2025
Verified traveler

Ok stay.

Was alright. Breakfast was a bit in the boring side. Rooms have seen better days and the entire decor seems like it could use a little TLC. Staff are friendly and curtious. There's nothing wrong with it other than it looks a bit tired. Parking in the area is a nuisance and expensive if you can't use Pango.
Self
8/10
Excellent
07 Mar 2025
Paul
Management tries it's best.
Currently Staffing is difficult in Israel since last October 7th.
Family
8/10
Excellent
26 Feb 2025
Aviv

Wonderful location and fantastic breakfast.

The location is spectacular and eating breakfast with this view every morning was wonderful and delicious!

The hotel is undergoing renovation so the current condition as of Feb 2025, which was a bit worn, will be refreshed in the coming months. The top floors are already being renovated.


Recommended!
Self
10/10
Exceptional
26 Feb 2025
Hena

Great place would definitely return to stay there:

The hotel is situated on the beach with spectacular views of the sea from most rooms, lovely varied breakfast, we were allowed to do a late check in to fit with my flight schedule at no extra charge. Highly recommend!!!
Friends_and_family Family
10/10
Exceptional
08 Nov 2024
Reuben
Great beach access secluded no lifeguard tho. Nice pool
Leisure Partner
6/10
Pleasant
17 Sep 2024
Verified traveler
The rooms didn’t have good upkeep
Partner
2/10
Poor
11 Jun 2024
Uri
No parking
Very poorly maintained hotel with rooms in terrible shape
4/10
Poor
08 May 2024
shlomi
The hotel is full of cockroaches
Business_and_leisure Self
8/10
Excellent
17 Mar 2024
Julianna
The location was great. The staff were not helpful though and the rooms could be cleaned a little more.
Leisure Family_with_children
8/10
Excellent
09 Dec 2023
Verified traveler

I’ll try a different place next time

Poor maintenance level
Room was weirdly shaped
To enter it you need to open the door 180 degrees (vs the normal 90)
Basic breakfast

Felt overpriced for its condition and service.
Partner
2/10
Poor
04 Sep 2023
Gabriel
We stayed at the Suite and it was not clean. Candy near the door and a coffee tablet (the one that you put in the coffee machine) was behind the blinds.
Leisure Partner
6/10
Pleasant
03 Sep 2023
Maurice
Air con not working properly in first room. Took a determined effort to get the hotel staff on duty to acknowledge the issue before eventually moving us to a room where the air con was ok. Attitude problem! 2nd room comfortable & quiet.
Pool area ok but spoilt by over loud house music blaring. If the idea was to dissuade guests from staying too long it worked brilliantly. Only one towel per person allocated, had to collect from reception.
Decent breakfast and complimentary cakes all day in the lower lobby area.
Leisure
8/10
Excellent
06 Aug 2023
Eliezer
Not clean
Leisure Partner
10/10
Exceptional
04 Aug 2023
Elliot
Excellent
6/10
Pleasant
14 Jul 2023
galit
Very inconvenient place for disable / elderly people. No parking . No bell boy . You can’t even get to the Entrance with a car. We got an extremely narrow room that we could hardly walk in to.
Business_and_leisure Partner
10/10
Exceptional
03 Jul 2023
guyla
Great location ,good breakfast and clean rooms
Leisure Family
10/10
Exceptional
26 Jun 2023
Juliet
Ilana at the front desk is kind, lovely and gave many great recommendations. The who hotel is spotless and airy. The breakfast is delicious and plentiful and faces the Mediterranean Sea. The pool is clean and has conviennent access to the beach. The rooms have a sea view and great amenities- mini fridge and Nespresso machine.
Leisure Family
2/10
Poor
20 Jun 2023
Serge
asd
Leisure
2/10
Poor
15 Jun 2023
Yoram
Property around the hotel like junk yard
Business_and_leisure Family
10/10
Exceptional
30 May 2023
Dina
Great location, clean, delicious breakfast, awesome staff. We will come back!
Leisure Family
10/10
Exceptional
26 Apr 2023
michael
Front desk staff, Mae in particular, excellent. Great beach location. A bit tired but has great character and enjoyed the vibe.
Leisure Partner
10/10
Exceptional
23 Feb 2023
Fred
Very nice hotel in Herzliya. The breakfast was wonderful and fresh. People are very friendly.
Business
8/10
Excellent
05 Jan 2023
Yoav
Good rooms with great views and friendly staff
Leisure Family
10/10
Exceptional
06 Dec 2022
Julia
The hotel is close to the beach and restaurants. Great service and friendly staff. Highly recommend.
Leisure Self
4/10
Poor
12 Nov 2022
Verified traveler

Rude service on breakfast 😤

We were kicked out of breakfast buffet right when we were going in to have some food. The lady checking guests in for the breakfast venue literally was shouting at us to leave for no reason after we told her our room number. Everyone there who were eating at their table, the chef who was flipping them omelets, the people picking some food from the biffet all were stunned at her yelling and were staring at her and us. We immediately left the place because of how rude she was being; I mean, Karens made more sense than this bish! Its not like we were missing out on anything cause their breakfast isn't even all that good.(No wonder it was free) But hey, atleast the view of the sea and the city was great!
Friends_and_family Family
10/10
Exceptional
25 Oct 2022
Barry

My recent stay

Two night night stay. Very nice hotel. Limor the manager is great!!!
Friends_and_family Family
4/10
Poor
27 Sep 2022
Jonatan

There’s a lot of work to be done here

Might be one of the most disappointing and worse hotels in Israel. Not my first rodeo vacationing in Israel- I know what I have to work with. Some hotels are great, some decent and some horrible. The problem starts when the hotel market itself as a luxury hotel, when in fact it’s far far away from it. You can not put the Satai/Herbert Samuel marketing stamp everywhere, and think it’s enough. Because it’s not. You want to be luxury? Great. Start with the culture of the company, the values that drives the employees and the way the guests are treated. Once you got that, you can now start working on the actual hotel- the rooms, the cleanliness, the amenities, etc. But it all starts with the values, culture, and the way guests are treated. I’ll give this hotel one big plus though- easy access to a beautiful beach!
Friends_and_family Family
10/10
Exceptional
11 Sep 2022
Yair

Great stay

Great experience, really good breakfast and very comfortable rooms!
Would like to mention the night porter who was friendly, excellent and very helpful.
Self
10/10
Exceptional
14 Aug 2022
Naomi
👍
Leisure Family
8/10
Excellent
21 Jun 2022
Alberto
Great location
Leisure Family_with_children
8/10
Excellent
18 Jun 2022
Dov
Great amenities and a cozy vibe!
Leisure Partner
8/10
Excellent
11 Jun 2022
Verified traveler

Great place to relax.

A lovely breakfast, wonderful view and a great pool.
4/10
Poor
17 May 2022
Alina
Constant issues w/ keys, dirty cups and shower, cracked sink, balcony that doesn’t close easily and promises that are not kept
Leisure Family
8/10
Excellent
17 May 2022
Dmitry
The staff are super friendly and helpful. Located on the beach, so it's very convenient if you're on vacation. The views are nice and the area in general is very positive. However, if you don't have a car, getting in and out (as in going places and then back) can be a challenge. Food at breakfast is nothing too special but very nice. This biggest issue this place has is cleanliness. Rooms are made up daily, but that's limited to making the bed (no sheets change), putting a couple of bottles of water and changing towels. Dust can be seen on almost any surface in the room and the hotel in general. Room carpets are seriously stained. A vacuum cleaner was left by the cleaners in front of my door for a t least a 16 hours, I think they had just forgotten about it. Nice, visitor friendly place, but can be so much better by just being properly cleaned.
Leisure Family
2/10
Poor
28 Feb 2022
Tamir
The hotel canceled my booking because no rooms were available. Really poor customer service and I'm not sure why the hotel appeared in Expedia hotel search.
Please provide full refund asap!!!
Leisure Self
6/10
Pleasant
15 Dec 2021
Erez
Property needs to be updated pool is closed no beach service breakfast was below average took a long time to get the room ready.
Leisure Self
8/10
Excellent
06 Dec 2021
Mark
Great view of the sea
Leisure Self
6/10
Pleasant
24 Oct 2021
Talmor
The room was nice but not clean enough the ac was noisy
Breakfast was ok but the cleaning was very bad part of the food was not fresh at the 2 days that we stay
Partner
8/10
Excellent
12 Sep 2021
lidor
Overall good stay at the hotel.
Nice breakfast, very nice pool and view with direct path to the beach.

Very nice room with full sea view, a little bit more notice to cleanliness will be great.

8 out of 10
Leisure Family
8/10
Excellent
05 Sep 2021
Richard

very positive experience,


Very positive experience, clean, well managed, Leon on the front desk is terrific.
Partner
8/10
Excellent
04 Sep 2021
Verified traveler
The hotel seems quite old and out of fashion. The location is great, though.
If you get a sea view room, note that on summer they have swimming/surfing events, so it's a bit noisy to sit in the balcony.
Partner
2/10
Poor
24 Aug 2021
Oggy
I did not book any reservation to stay at this hotel especially during this period
Break into my phone and make a mess of me please I would love to get a refund for something I did not do with you
Thanks
10/10
Exceptional
02 Aug 2021
Maayan
The breakfast is amazing!!!!!!!
Partner
8/10
Excellent
23 Jun 2021
Verified traveler
likes: friendly staff, clean room, great location with beautiful view. dislikes: no kosher certificate, very few amenities (read: pool only), very few parking spots, and TV had a glitch on the screen.
Leisure Partner
8/10
Excellent
16 Jun 2021
Verified traveler
סך הכל החוויה שלי במלון הייתה מספקת אך בעיניי אני מצפה מרשת מלונות יוקרה כמו הרברט סמואל מספר דברים אלמנטריים .

הזמנתי מלון ליום עסקים שהיה לי במרכז , וקצת היה מאכזב שאין פינה בלובי לשבת עם מחשב נייד ולחבר מטען (אין שקע חשמל) .
זה דבר שנראה לי שצריך לקחת בחשבון לאור שעת הצ'ק אין הדי מאוחרת שלכם .

ארוחת הבוקר הייתה מספקת בהחלט ומאוד מאוד מגוונת .
החדרים טיפה מיושנים אך בתחזוקה די טובה.
התרשמתי לחלוטין מהאמבטיה אך מה שכן לא היו מים מספיק חמים .

קצת הערות לשיפור ובאמת מכל הלב,
לטעמי גישת השירות של העובדים צריכה להיות יותר מזמינה ויותר טובה לפעמים זה נשמע נדוש אבל רמת השירות הזו יכולה להיות ההבדל המשמעותי ברצון לבוא לביקור מחדש.

למען האמת אני עוד לא בטוח אם אבוא לביקור מחדש במלון שלכם.

שבוע מוצלח

Business Self
8/10
Excellent
15 Jun 2021
Verified traveler
The hotel is remodeled and nice. The cleaning is inconsistent, you may get a clean room the next day or may not. The parking is free but limited and during the weekend impossible to find.
The staff is friendly and trying hard to please
Leisure Family
10/10
Exceptional
23 May 2021
Sylvia

Very good place

Perfect Perfect Perfect!
Partner
10/10
Exceptional
22 Apr 2021
Rakefet

Nice hotel

We have a good time
Partner
10/10
Exceptional
07 Mar 2021
Verified traveler
Very friendly staff, beautiful clean rooms with beautiful view of the sea
Leisure Family
6/10
Pleasant
20 Feb 2021
Verified traveler
Location is great, and it is the COVID-19 time, the staff should be mor flaxseed .
Leisure Family
10/10
Exceptional
19 Nov 2020
Michael
Excellent room. Sea view. Great service
Business
8/10
Excellent
06 Sep 2020
Maxim

Up and Down

Order a deluxe room for the weekend with my wife. The room was dirty, mirror broken in half and had to ask for fresh bedsheets because they were with stains and hair. Finally at the evening of the first night it started leaking in the bathroom. I asked for a different room and the answer was no ( the guy called Leon at the desk tried to blame it on us and said that we opened the window that’s why the AC is leaking). After a sleepless first night at the hotel ( and a very expensive one) we I went down to talk to the manager and she straight away gave a us a better room ( upgraded one) and said that she is sorry for the inconvenience. From that point it was all good until the end of the stay. I will say that if not for that manager I would leave the hotel the same morning with my bags, I don’t understand why blaming your guests ( which paid with their hard earned money) for a problem with the infrastructure???
I would think twice before going to that hotel again, and definitely not in the deluxe room
Partner
8/10
Excellent
29 Aug 2020
Verified traveler

just ok

The rooms are much smaller than it looks in the pictures, The cleaning can get better.
Rich and lovely breakfast! Poor food and drinks at the pool
Partner
10/10
Exceptional
25 Aug 2020
Lindy

Wonderful experienced in oceanic suites

I found the hotel delightful. Lovely surroundings, attention to details. I felt pampered - lovely complimentary slippers, a bottle of wine, white toweling robes to wear during our stay.
A nice breakfast, quiet and relaxed. Great coffee.
Great swimming pool!
We had a wonderful holiday!
Friends_and_family Family
8/10
Excellent
29 Feb 2020
Galit
I recommend to everyone especially for couple.
The location is great with nice view on the beach
The room is big with all the equipment. The stuff is very kind .
Partner
4/10
Poor
15 Feb 2020
Verified traveler
The property is well located but unfortunately it is not maintained at all. The room do not look clean. Stains on the curtains, walls, holes in the ceilings, bad smell in bathrooms... i could keep going. Had to change rooms 3 times until we were in something more \"decent\". Overall very dissapointing
Business
6/10
Pleasant
10 Jan 2020
Yisroel

Expected better

I expected a nicer larger room without cracks in the walls and ceilings.
But it was livable.
Partner
8/10
Excellent
08 Jan 2020
Verified traveler
I generally liked this hotel, but the room we got had a very strange setting with the door opening to the bathroom, and was in need of some renovation.
8/10
Excellent
29 Dec 2019
Verified traveler

Modern boutique

Nicely decorated rooms but hotel could you a little upkeep. Staff was friendly. We liked that it was boutique on the beach.
Friends_and_family Family
10/10
Exceptional
29 Dec 2019
Yogev
היה מצויין אני בטוח חוזר שוב
תודה שעזרת לי לעשות מתנה מהסרטים לחברה שלי שחגגה 18
Friends_and_family Friends
6/10
Pleasant
20 Dec 2019
Kevin

OK hotel. Good location. Service poor.

Overall, the hotel was OK. The location is great. However the patio door to my balcony had a lock broken meaning it was always unsecured. I was on the second floor so moderate risk - enough to ensure I didn't leave any valuables/laptop at all in the room. Reported to reception, but no action taken. My bedroom was not cleaned one day which is always disappointing to return to after a busy day. Breakfast was quite basic, but reasonable.
Business
6/10
Pleasant
26 Nov 2019
Shehzeen

Old hotel

We unfortunately were randomly selected at airport customs so instead of our check in being at around 3:30 pm, we got to the hotel at around 8 pm! We only planned on staying 1 night, so we missed out on the beach during the daytime. The receptionist upon check in was impolite. Never smiled even. When asking for a courtesy late check out due to our prolonged, exhausting stay at the airport after our international flight from the U.S., he said it was up to the manager in the morning to decide. No upscale hotel would respond like that - asking management in the morning would defeat the purpose of a late checkout i.e., requiring us to wake up early (and hope that they allow it). Nonetheless, manager in morning was polite and allowed an extra hour for check out. Condition of hotel is NOT worth the price. It's old and worn out. There was a huge crack in our mirror in the living room which I pointed out to front desk. Parking is first come first serve that night because the gate to the hotel parking lot was broken or locked and I was told to park at a nearby lot. We got lucky and found a spot. Room and sofa bed were not worth price at all. Pics of room on hotels.com make it seem the rooms are emmaculate and new. Not the case at all. However, hotel was a safe and in beautiful location. And the restuarant next door had good food and friendly owners. The lobby itself was beauitful and had lovely views of beach. Loved the complimentary cake &herbal teas in lobby
Friends_and_family Family
8/10
Excellent
03 Nov 2019
Cherie

Work on Hospitality

We arrived from America on an evening flight. There was no one to help with the luggage. We were not told that we needed a code to re-enter the Hotel from the beach when we checked in, so we had to walk around and re-enter the Hotel from the street. When we entered the Hotel the day clerk told us that when we checked in they should have told us.... a little frustrating. Hospitality is definitely something they need to work on.
Family
6/10
Pleasant
26 Oct 2019
Miriam
We arrived and because our reservation was only made by accident for one person they charged us for the additional two people. We received towels at the pool that were disgustingly dirty. After checking in for the night, we discovered knats in our room. The front desk accommodated is by upgrading us to a bigger suite. Woke up to drilling in the am, and they compensated us by allowing us to go to breakfast.
Leisure Friends
10/10
Exceptional
23 Oct 2019
YM
great place. beautiful and clean. just like the photos

Location & surroundings

Herbert Samuel Okeanos Suites Herzliya
50 Eli Landau Blvd, Herzelia, Israel

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