Name: Resorts World Sentosa - Crockfords Tower
Address: 8 Sentosa Gateway, Sentosa Island, Singapore, 098269, SG

4/10

Poor

31 Mar 2023

Raden Eling

Doesn’t feel like a crockford hotel

Business_and_leisure Partner

2/10

Poor

24 Mar 2023

Raden Eling

Not unique - leaking ceiling - bad odor - no view - pricey

Leisure Family

2/10

Poor

08 Aug 2022

Sean

Very poor hotel condition with high price, never go back again.

6/10

Pleasant

05 Dec 2020

Verified traveler

The picture is a scam.

The picture is a scam. Totally different from the picture. Room is no where similar to the picture. Only the bathroom looks the same. This hotel is so weird. They have to check my NRIC every time I enter. Many inconvenience. They cannot even serve wine glasses. Only disposable paper cups will be served. They cannot serve bottle opener too. No in room dining available too. The price is not worth at all. Other hotels during this Covid period do serves as per usual and they do not check NRIC every single time I enter. Just normal Safe Entry will suffice. But this hotel is really weird. The room is not as per picture too. Please update your pictures.

Partner

6/10

Pleasant

22 Nov 2020

Cheong Boou

Disappointed and room rate overpriced

Mismatch between the room rate and the quality of the room, a bit rundown. Though the room is spacious but there were stains on the marble top of the bedside table and dressing table.

Partner

8/10

Excellent

05 Oct 2020

Verified traveler

The rooms are great but due to COVID the buffet breakfast was not available. Unfortunately the replacement was very disappointing. The food was very 2nd rate and obviously lacking any thought. Sausages were tasteless, For the price paid we would have been much better off going to McDonalds or the closest hawker centre.

10/10

Exceptional

14 Sep 2020

Verified traveler

Service was exceptional, and the location was extremely convenient in Sentosa.

Partner

10/10

Exceptional

11 Sep 2020

Verified traveler

Exclusive Hotel

Crocksford was peaceful and quiet unlike the others which were crowded, especially for the check-in! Swift and smooth check-in, good service, and I had no issues requesting for a later check out. Swimming pool was smallish. Suite was beautiful, spacious, and had a great view! Love the bath tub and the steam bath in our room!

Friends_and_family Family

10/10

Exceptional

06 Mar 2020

Verified traveler

I must say one of best Hotel I've been to, complete with butler service totally beyond this world. Good location, near to all attraction on Sentosa Island and most important Universal Studio! Butler service available for walking-around, bath menu, ohya tips is a must :)

Leisure Partner

8/10

Excellent

04 Nov 2018

Pearl

Very comfortable stay

Service staff were excellent. We stayed on the 8th floor and the supervisor in charge of housekeeping on that floor made us feel very comfortable. He always had a smile and made sure we had everything we needed. We were traveling with young toddlers and he brought grapes instead the next day with the thought that kids would like that better. Only downer to our stay was that we were only able to get our room at 4+pm, and that the bath tap was leaking (but they got it fixed the next day). Overall, excellent location within RWS and front desk + service staff are one of the friendliest we’ve come across.

Family

10/10

Exceptional

16 Oct 2017

Khanh

Good hotel

The overall experience was really good. Although on their website and hotels.com doesn't have enough pictures to justify the beautiful room. We would recommend.

Partner

4/10

Poor

23 Aug 2023

uchiyama

久しぶりのセントーサ。
チェックイン時間より早めに着いた。
受付の人は目頭押さえてめちゃくちゃ疲れてますアピール。
部屋は準備出来てないから指定された時間に戻ると15時チェックインだと言う。いや知ってるけど時間指定してきたよね？
各フロアだと思うが灰皿付きゴミ箱がある。
エレベーターのボタンのところにあるから子供には近づけさせなかった。
廊下に糸くずやゴミがずっとある。
とにかく５つ星じゃないよね？？？

Leisure Family_with_children

10/10

Exceptional

29 Oct 2017

Verified traveler

不可錯過的酒店

位置佳前台工作人員服務好房間設備齊全睡床也很舒服

Family

8/10

Excellent

10 Apr 2017

maggie