Name: Village Hotel Sentosa by Far East Hospitality
Address: 10 Artillery Avenue, Singapore, 099951, SG

10/10

Exceptional

18 Jul 2026

Seo Lung

Excellent place to stay. Room is a little smaller but we spent most our time outside anyway. Close to all the fun things to do in Sentosa!

Family_with_children

8/10

Excellent

18 Jul 2026

ARMON

The location was great and the swimming pools were amazing.

Family_with_children

8/10

Excellent

15 Jul 2026

Delly

-

Family_with_children

10/10

Exceptional

08 Jul 2026

Natasha

The room was compact but well laid out and modern. and we got a room right near the pool which was great. The pools were amazing, which was perfect as that was the main reason we selected this hotel. The location was also great for all stops along the monorail, and close enough to the ViviCity mall to grab some groceries, dinner or shopping. There seemed to be quite a few pool tiles missing here and there around the pool but the whole place was clean and comfortable and I would stay there again in a heartbeat. The only minor downside was the mini fridge which was not easy to figure out how to make it cold, and I would have lived if it had a tiny freezer section.

Family_with_children

10/10

Exceptional

07 Jul 2026

Robert

Santos Village is a modern, large development area, thus there can be no complaints given. The third floor has a pool area with shallow, warm water suitable for very young children. There are many adventure activities nearby, accessible by a free shuttle service. Universal Studios is just a short bus ride away. We didn’t like the TV channels that broadcast their own shows, so we could only watch what was on at the moment. This was especially frustrating for children who wanted to watch the same show again. Everything is digital, from door and room controls to all services, except room service, which requires a phone call. Taxi service from/to the airport takes about half an hour for about $30. Supposed to show reservations number at check point to the hotels’ area to avoid an entry fee, but they just waved us through.
Fortunately, there’s a nearby shopping centre where we could buy a fold-up pram, similar to the one left on the shuttle bus at home.

Family_with_children

10/10

Exceptional

05 Jul 2026

E H

Great location to be near city centre
It had everything

Self

10/10

Exceptional

03 Jul 2026

Leonida

We booked a Family room and we loved our stay so much. The rooms were spotless and very well thought off. I love that it's a family room but it features privacy within the room itself. It had everything we needed and loved the smart toilet as well! Also, the staffs are amazing especially the concierge team who went above and beyond to make our stay comfortable. A highly recommended hotel for families with young kids.

Family_with_children

10/10

Exceptional

02 Jul 2026

Jordan

Clean room, a lot of pool real estate, location was perfect and staff was friendly.

Family_with_children

8/10

Excellent

28 Jun 2026

Lee-Anne

Lovely Swimming Pools - with wonderful views of the harbour -. Only thing that let the hotel down was there were not enough sun lounges to lie on - also some shade umbrellas would on been good .

Partner

10/10

Exceptional

28 Jun 2026

Karen Mara

This place was amazing the staff super helpful and friendly and rooms were clean we had a family room with connecting room for the kids. The pools were great everything provided and a small walk to the monorail which took us everywhere we wanted to go and it’s free

Family_with_children

10/10

Exceptional

27 Jun 2026

Wei Khiang

We enjoyed the pools, they were fantastic. Room was clean and nice.

10/10

Exceptional

26 Jun 2026

Maribel

We had a wonderful stay! The hotel is beautiful, and the staff was incredibly friendly and helpful throughout our visit. I only wish the lazy river had been open, as it would have made the experience even better.

The location is fantastic! We loved the convenient train service, and there were plenty of restaurants, a casino, a shopping mall, and Universal Studios all nearby. Overall, we were very happy with our stay and would definitely recommend this hotel.

Family_with_children

6/10

Pleasant

26 Jun 2026

James

The room aircon was very noisy

6/10

Pleasant

21 Jun 2026

Nicholas

Amazing location

Rooms are small so it wasn't suitable for our family of 4

Family_with_children

6/10

Pleasant

19 Jun 2026

sandi

No wine opener . Was asked to bring down to lobby at main reception . Toilet roll only 1 roll no etc .no tissue in toilet

Friends_and_family Friends

10/10

Exceptional

19 Jun 2026

Andrew

The location was near the beach & the world resort. The staff were friendly & helpful. The room was clean & comfortable. I enjoyed my stay.

Friends_and_family Family

10/10

Exceptional

10 Jun 2026

Diana

Beautiful stay with the family. Very clean and friendly staff

Family_with_children

4/10

Poor

09 Jun 2026

Aditya

Staff was the problem otherwise the property is very good and well located but as Indians be prepared to be looked down upon. The front desk is extremely rude and they do not pick up the phones and then snap back saying thats not their job and Indians are especially treated weirdly which is surprising because the resort was full of Indian travelers and if they do not like us they should stop taking bookings from us. If they improve on this aspect it is a very good property

Friends_and_family Family

8/10

Excellent

08 Jun 2026

Nicolle

One of the pools was under renovation, which we did not know at the time of booking.
Check-in was fast. We went up to our room and waited for our luggage to be delivered. It turns out we had to go back outside to tell the bellhop where to take our belongings. All other places we've stayed (even 3 star hotels) our things were brought to our room without us having to find another employee and tell them ourselves.

Rooms are very small. We had a lot of things because we were on the last leg of a 10-day trip, plus a car seat and stroller, and baby cot.

Room service is an option, but we did not know where the menu was. We learned later it is on the television.

I gave feedback on check-in, and we were contacted by the guest services manager who moved us to a delux family room, which really is just 2 connecting rooms.

Breakfast was not included. We paid for breakfast seperately in advance for 3 days and only used 2. Front desk made it sound like we had to choose to pay for all three days up front and did not mention if we had the option to just pay each morning if we wanted. We has breakfast at a restaurant nearby for one mornings, and took the loss.

Great location and amenities but far from a 4-star hotel service experience.

Airport transportation was $70, so as you can imagine, we did not use it.

It very much felt like a 3 star hotel because of the size of the rooms and the front desk staff.

Friends_and_family Family

10/10

Exceptional

07 Jun 2026

NAN CHUN

The location was very convenient! The room was clean, and the bathroom and toilet were also very clean. The breakfast had a wide variety of choices and was very plentiful! Overall, it was a pleasant family trip.

6/10

Pleasant

07 Jun 2026

Yin Siang

4d3n birthday staycay for my son, the complete lack of effort to make his birthday feel special made the entire experience a major downer. I read countless past reviews detailing how warm and hospitable this hotel was to children, like surprise birthday decor, kiddie goodie bag etc. Despite explicitly writing an additional request for a \"Birthday celebration\" we arrived at a completely bare room. When I called reception, I was told they no longer do surprise birthday decorations and that I had to walk down to the counter myself to inform and collect his birthday \"surprises\"—which is just 2 balloons, a generic card that didn't even have his name on it, and a box of macarons.
The deluxe room was cramped and lacked basic comfort amenities like bathrobes, functional clothes rack, functional table for laptop, a chair, a side table. I insisted to the reception (they initially refused) to get a plastic chair sent up to use as a makeshift side table and for toddler to sit while eating. On top of that, 1 of the pools was closed for maintenance with no discount offered, and the toilet had a musty sewage smell (which was unpleasant). The blind is old and worn out. Breakfast buffet is basic (all carbs very little protein).

What I like: Shuttle bus service to vivocity and sentosa, filtered drinking water tap in the room. The pools are famously awesome which was the only attraction but they no longer offer floats for lazy river. Bring your own. Requested for bathtub and got 1.

Friends_and_family Family

8/10

Excellent

03 Jun 2026

Zhiwen

酒店的餐馆价格比较贵！房间还可以！但是整个酒店没有微波炉可以使用！位置不错很安静！员工比较友善！只是晚上10pm左右打电话去前台和housekeeping都没有人接电话！

Family_with_children

10/10

Exceptional

02 Jun 2026

Rebecca

Beautiful hotel. All the staff were extremely helpful and friendly. Rooms were brilliant with everything we needed and beds were really comfortable. Filtered water tap in room was good feature as well. Would definitely recommend to family and friends and we would stay here again.

Friends_and_family Family

10/10

Exceptional

01 Jun 2026

Erin

Amazing price and great location, very close to all attractions.

Friends_and_family Family

8/10

Excellent

31 May 2026

Deanna

The hotel wan clean and the staff were amazing. The adventure pool was under maintenance when we visited which was a shame but there were other pools specially for kids. We found that the hotel was situated central to everything and most places are easily accessible.

Partner

4/10

Poor

31 May 2026

Anne

Disappointing stay. Booked a delux family room and additional double delux for my family party specifically requesting rooms to be close. Rooms allocated were on opposite sides of the building - over two mins to walk between. Staff seemed dismissive. Had to change double room as first one allocated had not beeb cleaned - grime on floor, fridge with previous occupants food, and a broken toilet. Reallocated room even further from family, floor still grubby, blinds frayed and limited space.
Description had noted one of the pools - adventure pool
would be closed - in reality the whole pool area is affected with main infinity pool having horrible rusty metal barriers ,multiple drained areas and “do not enter” tape across much of it, the swim up pool bar having no water around it. We specifically booked for the pool / resort vibe and feel that the description of only one pool being closed was a purposeful misrepresentation. Spent a lot of money beliving we were paying for a 4* modern resort - instead got poor service, restricted facilities and 2* unclean rooms.

Family

4/10

Poor

30 May 2026

Nigel

We stayed here as a family of four and found the room very small, with limited space to move around comfortably. There was no clothes storage in the room, making it difficult to unpack and keep things organised, and there was also no iron available. Overall, the room felt cramped and didn’t have a great vibe for a family stay. It may be suitable for a short visit for one or two people, but families may find the room size and lack of storage challenging.

Family_with_children

10/10

Exceptional

30 May 2026

HUI TING

Very spacious, tidy n neat..

Family

4/10

Poor

29 May 2026

Thacshi

.

Partner

8/10

Excellent

24 May 2026

Rachel

Great location but too many things weren't working in the hotel.

Friends_and_family Family

10/10

Exceptional

23 May 2026

Ingrid

We only stayed for one night but we had such an amazing time overall! During check in, the staff that was handling us was very friendly and informative. He told us about all the amenities and that day they had a movie night for kids, which my husband, child and I joined. The pool was great and was a great size for adults and kids. The room is clean and great size for our family of 3. They were even able to accommodate us with a sterilizer! Would definitely stay here again when in Sentosa!

Friends_and_family Family

4/10

Poor

23 May 2026

Jaykishan

Shower broken, no amenities

Friends_and_family Family

10/10

Exceptional

18 May 2026

Crystal

Comfortable property and extremely helpful staff

8/10

Excellent

18 May 2026

Tam

Our stay was good but food options were limited with no room service or children’s menu.

Family_with_children

10/10

Exceptional

18 May 2026

Jitendra

Staff was polite and helpful. Hotel Location is near to Sentosa express Ibiah station. Also near by to Bus station.
Bus and Sentosa express takes to main tourist attractions in Sentosa.
Vegetarian food option available right next to the Hotel.

Family_with_children

10/10

Exceptional

17 May 2026

Julie

We love the rooms and the surrounding.
Will come back again.

Friends

10/10

Exceptional

15 May 2026

Shelley

Absolutely beautiful hotel with friendly staff and superb facilities! Bedrooms were spacious, loved the rainfall shower heads, and the on-site restaurant was Devine! The little hubs in the lift lobby’s to help yourself to tea and cofffee facilities was a bonus and pool towels supplied! Loved the swim up bar and enjoyed our cocktails poolside! Definitely going back to this hotel as it exceeded all our expectations!!! Totally pampered.

Friends

10/10

Exceptional

14 May 2026

Michelle

Gorgeous, kid-friendly and centrally located hotel with magnificent views and beautiful greenery.

Even though one of the pools was being renovated, the place was well kept. Good restaurant, Native Kitchen with great local and international food selection. There was even local snacks and drinks for the little ones! We thoroughly enjoyed our stay.

Family_with_children

8/10

Excellent

09 May 2026

Samantha

Hotel was beautiful. Lovely resort feeling. Some of the pools were closed while we were there which was a shame, but we enjoyed the ones that were open. Only thing I found strange was there were no floating rings for the lazy pool. Didn’t feel like a lazy pool when you had to swim it yourself!

Family_with_children

10/10

Exceptional

09 May 2026

Joseph

Great hotel for families, pools and free hotel transport around Sentosa and to Vivo city. Free use of monorail was added bonus. Improvements would be self service laundry facilities and the option to charge things to your room so you can pay just one bill, and the service fee should be built into price as its mandatory.

8/10

Excellent

03 May 2026

Suzanne

Great hotel in a great location - unfortunately the adventure pool was closed for maintenance but the rest of the pools were still great. The breakfast was good. The rooms are small.

Family_with_children

8/10

Excellent

01 May 2026

Craig

Very small rooms and pool was not as good as hoped, but otherwise hotel is good

Family_with_children

10/10

Exceptional

30 Apr 2026

James

Rooms sound proof, clean and sufficient

Family_with_children

6/10

Pleasant

21 Apr 2026

Carrie

Great place but a bit pricey

10/10

Exceptional

19 Apr 2026

Joshua

Fantastic family room, clean, modern.

Family_with_children

10/10

Exceptional

17 Apr 2026

Spiros

Staff were magnficent

10/10

Exceptional

14 Apr 2026

Jiann Shinn

Clean room. Staff check in/out service and customer service were prompt. Communication was clear. Breakfast buffet spread and variety was good. Family friendly hotel, even my boy enjoyed it.

Friends_and_family Family

6/10

Pleasant

10 Apr 2026

thajauna

The breakfast buffet excellent and staff serving/cleaning tables was efficient and friendly. However, the staff responsible for cleaning the rooms was negligent. Four out of the nine days that we stayed there we had to call several times to get service even after we had been out of the rooms all day and the service light had been on.

Family_with_children

10/10

Exceptional

09 Apr 2026

Alexandra

Clean room and friendly staff.
Very much geared to families with young children. Breakfast has lots of choice.
Pools are brilliant. Walking distance from Universal Studios, Wings of Time show and the beach.

8/10

Excellent

08 Apr 2026

Akane

The staff, including the housekeeping team, were all very friendly and welcoming, which made our stay truly pleasant.

The pool was spacious and offered a great variety, so we were able to enjoy it a lot with our children. The breakfast buffet also had a wide selection, and our kids were especially happy with the food.

However, during check-in, we were not informed about the Easter event or given the activity sheet unless we asked a male staff member. It would have been even better if this information had been proactively provided, as some other staff members did.

Overall, we had a very satisfying stay.
We would love to visit again.

Family_with_children

8/10

Excellent

06 Apr 2026

Olivia

Bella (Customer Happiness) was a big highlight for me. She has pure sunshine energy and it was such a lovely start to the stay to have that reception and care, and onwards.

Rooms: super-crisp and clean air con; wood-look floors, and a light, happy feel.

Great for families - calming, soft aesthetic, lovely pools (a few types, so kids will be happy). Walk to Universal Studios, beaches, 7-Elevens. Free hotel shuttle bus (goes to beach and Vivo City shopping centre - nice staff bus driver guy) or the monorail for free with your hotel booking, and I saw some free public buses also.

Love vending machines near lifts - normal supermarket pricing, plus complimentary wooden utensil packs. Filtered water tap in the bathroom was nice, and towels and sheets were very clean.

Cute cafe downstairs (my kids loved the choc / pandan waffles), and have fresh fruit cups at fair prices.

Improvement-wise - daytime room cleanliness was good (although having earlier cleaning / set time cleaning - while people are at breakfast so they can return to a made-up room, not going into the afternoon - would be best); and hallways need more attention in the evenings - more effort to take away wet towels, takeaway rubbish outside doors, and spills; and clean vending machine glass and windows near elevators (kids' hand prints).

Overall, I would stay again. Next time, I’d probably book 2 rooms for more space. Rooms are on the smaller side, but that seems typical for Singapore. The location is epic.

Family_with_children

10/10

Exceptional

05 Apr 2026

Micah

The staff was excellent. Would certainly stay there again.

Family

10/10

Exceptional

03 Apr 2026

KARIM

Staff were all absolutely amazing!!! We arrived super early on a red eye flight from Hong Kong and we were all exhausted. We arrived at the hotel around 9 and spoke to the staff on our situation. We thought about paying for an extra day to check in earlier but the staff at the hotel saw how exhausted our kids were and made accomodations for us to check in a little earlier than our 3pm check in slot. We ended up leaving our luggages at the hotel and headed to universal studios for the morning. They were all so nice and helpful. They gave us suggestions on places to check out and gave us directions on how to get around the area. Day 2, we decided to take it chill and hang out to enjoy the hotel and the amenities. The mono rail was so convenient and close to get to. We really enjoyed our stay. We departed on the 3rd day and again, the staff were super nice and helpful They arranged for a 9ppl van to get us to our next spot - the cruise port.

We truly enjoyed our stay! We will be back!!!

10/10

Exceptional

01 Apr 2026

KAREN SING YEE

The laundry service was top notch and done with care and delivered at the promised time. We felt the cleanliness of the room went downhill towards the end of our 8 days stay. Hotel room floor was not vacuumed, bath towels left folded on the bed rather than hung up towards end of our stay which felt disappointing. But overall, we had a great time at this hotel!

Family_with_children

10/10

Exceptional

31 Mar 2026

Asma

We booked our 4 night stay with our family of 4 and we loved our stay with them!
Location is so convenient, especially if staying with young kids.
The family room we booked was clean, well stocked with amenities, the hotel staff were very polite and friendly and helpful, they promptly responded to the requests we had,

The breakfast buffet was really good with both local and western and kid-friendly options, baked goods and coffee was delicious.

The pool area had a nice view with plenty of lounging areas.
Would definitely recommend it to anyone looking to have a relaxing family staycation.

Family_with_children

10/10

Exceptional

29 Mar 2026

Kenneth

Clean, had a shuttle that goes to Vivocity mall which was very convenient. Walkable and quick to all attractions at Sentosa.

Friends_and_family Family

6/10

Pleasant

28 Mar 2026

James Ward

Very annoying that you had to collect your own coffee and teabags. This should be in the room. If you dont supply a a wardrobe make sure there are more hooks! No evening bar!

Friends_and_family Family

4/10

Poor

26 Mar 2026

Yu Keng

Air condition is not consistence. Lazy river pool do not have any tire float to use basically you just walk around the pool.

Friends_and_family Family

10/10

Exceptional

25 Mar 2026

Glenda

Beautiful hotel and property..
Staff is super friendly...this hotel offer free shuttle to and from the island... the bed was firm just the way I like it...I would stay there again

Friends

8/10

Excellent

25 Mar 2026

Alisha

We didn’t use an airport shuttle or laundry. The swimming pools were incredible. The only thing I didn’t like was that breakfast isn’t included and seems to be costly.

Family_with_children

6/10

Pleasant

21 Mar 2026

chloe

We were disappointed with our stay. I had emailed about a birthday and was told there would be a surprise, but nothing was prepared. After asking multiple staff, we eventually received some balloons. From what I’d seen online, rooms were decorated with banners, balloons and toys, so this was quite underwhelming. We were also told something would be set up in our room while we were out, but this didn’t happen. The room view also wasn’t as advertised.

10/10

Exceptional

21 Mar 2026

Siew Yen

Great location with the monorail just across the road. Room is small but well fitted and comfortable. Great pool for children. Staff is warm and welcoming at check in. But what truly sealed the deal for us was seeing the dedication of the employee manning the towel station at the pool. He was creating animals from towels whilst warmly greeting guests and distributing towels. We were really impressed by the personal touch.

Friends_and_family Family

10/10

Exceptional

19 Mar 2026

Khin Khin

-

Family_with_children

10/10

Exceptional

15 Mar 2026

Daniela Marie

Pool was highlight of the hotel. Breakfast buffet was mediocre but staff were lovely. Easy to walk to monorail station

Family_with_children

10/10

Exceptional

20 Feb 2026

Jason

it was a lovely experience, and would recommend thew Village Hotel to others.

Friends

8/10

Excellent

20 Feb 2026

Sang

Pool was great. Staff was a mixed bag, some amazing some less so…

Friends_and_family Family

10/10

Exceptional

17 Feb 2026

Rigoberto

Location, location, location

Family

10/10

Exceptional

11 Feb 2026

Hassan

Overall positive attitude and clean room

Leisure Family

10/10

Exceptional

07 Feb 2026

Youness

Everything was flawless

10/10

Exceptional

04 Feb 2026

Chillian

The hotel it self is breathtaking! The staff are very welcoming! We had a mini girls outing and they made it very special for us. I would like to note that the cleaners are excellent! Thank you for the hospitality and unforgettable experience!

Leisure Friends

8/10

Excellent

02 Feb 2026

Keith

Great pool, good for families. Expensive breakfast. Room was good. Good location with easy access to monorail. We enjoyed our stay.

Leisure

10/10

Exceptional

02 Feb 2026

hellen

The pools stood out for me

Leisure Family

6/10

Pleasant

28 Jan 2026

Natalee

The staff were nice, the pool area was great however, the room was tiny. There was no space to lay down our suitcases and open them so that made it difficult to get our clothes, etc, out each day.

Leisure Friends

10/10

Exceptional

22 Jan 2026

Sara

Great pool, helpful staff

Leisure Family

10/10

Exceptional

14 Jan 2026

Carmen

Wonderful

Leisure Family

10/10

Exceptional

10 Jan 2026

Shane

Great facilities.

Leisure Family

10/10

Exceptional

06 Jan 2026

Matthew

All facilities were great and well thought out would stay again

10/10

Exceptional

04 Jan 2026

Casey

Clean amenities, had everything you need

Friends_and_family Family

10/10

Exceptional

03 Jan 2026

Jessica

Clean and new looking rooms. Fabulous views and fantastic pools. We’ve stayed here twice in the past 16 months and thoroughly enjoyed it both times.

Leisure Family_with_children

10/10

Exceptional

01 Jan 2026

Hong Ang

A Pleasant stay

10/10

Exceptional

01 Jan 2026

Xanthus

Had our new year celebration in Village Hotel. Clean room, polite and friendly staff and best of all, love the swimming pool!! Would love to return.

Friends_and_family Family

10/10

Exceptional

29 Dec 2025

Tammie

Nice hotel. Very clean and very pretty. It’s good to stay whilst you’re in the Sentosa area. Convenient to universal and the beach.

Leisure Family

10/10

Exceptional

24 Dec 2025

Kamaruzaman

10/10

Exceptional

23 Dec 2025

Han Guan

Good

10/10

Exceptional

21 Dec 2025

Melissa

Staff were always kind, respectful and helpful. Room was always immaculate.

Leisure Family

10/10

Exceptional

19 Dec 2025

Sabera

The room was so clean. The staff were incredibly helpful and polite. Special mention to Maha. He went above and beyond.

10/10

Exceptional

18 Dec 2025

Satthiaselan

Clean room and spacious pools

Leisure Family_with_children

10/10

Exceptional

12 Dec 2025

Claudia

My Kids enjoyed the place

8/10

Excellent

11 Dec 2025

Wai Mun Jane

Front desk service was good. Check in was fuss free with the pre-check in done via online prior to arrival.
Family room is a bit small with 4 adults in connecting room. Room Facilities are fine. Cold water, ice cubes, tea bags, instant coffee, cutlery are available at lift lobby. Vending machine with cup noodles and snacks and soft drinks at every level. Nice environment. Near imbiah train station and also bus stop. Can take free train to the Siloso or Palawan beach. Saw 3-4 peacocks around the Mess Building. A 7-11 convenience stall is located at the Mess Building. Overall a nice hotel. This is in fact my 3rd stay in last 10 years.

Friends_and_family Family

8/10

Excellent

08 Dec 2025

Tat jin

The check in was great as staff is super friendly and helpful. He gave many suggestions on what to do . And very clear in explanation on parking, using Sentosa express etc.
Room is clean and view of the pool is great. This location is good with many amenities.

Partner

10/10

Exceptional

07 Dec 2025

Yadwinder

Nice place to stay

8/10

Excellent

05 Dec 2025

Samaria

The staff was nice but mg room was dirty. There was hair all over the shower. We got in late so we didn’t not address it because we were so tired.

Leisure Partner