Resorts World Sentosa - Equarius Villas

Singapore , Singapore
SINGAPORE, 8 Sentosa Gateway, Sentosa Island, 8
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50 reviews shown

10/10

Exceptional

19 Oct 2025

Charlene

Our heartfelt thanks to Butler Khant for taking such wonderful care of us during our stay. Excellent hospitality!

His warmth, kindness, and the way he connected with our toddler — even giving her thoughtful little gifts — meant so much to us. He truly made our experience unforgettable.

We’ll be back again ! Thank you!!

Leisure Family_with_children

10/10

Exceptional

03 Oct 2025

Ping Chung

Excellent stay. My compliments to the staff from check-in/out, and all in between the services were professional, courteous, and warm. The property is high-quality, top-notch, and clean. The restaurants and kids’ play options are extraordinary.

Leisure Family_with_children

10/10

Exceptional

20 Apr 2025

Kamal

The only difficulty is not much of halal certified food. We cannot accept no pork no lard label please.

10/10

Exceptional

21 Dec 2024

Jasper

We had 24/7 butler service which is a gem. Everything was well taken care of.

Leisure Family_with_children

10/10

Exceptional

13 Nov 2024

Francis

Excellent hospitality

Excellent hospitality, a chill and relaxing atmosphere. Recharge and fresh up
After the stay. Definitely back again.

Friends_and_family Family

10/10

Exceptional

17 Aug 2024

Celestee

We were staying Ocean suite, perfect view with best services!!!

Leisure Family_with_children

4/10

Poor

17 Aug 2024

Robin

would not recommend. more money than its worth

Friends_and_family Family

10/10

Exceptional

24 Jul 2024

Eng Kiat William

Returning to the enchanting Ocean Suites for our second visit, we were delighted to find the service had significantly improved, making the check-in process swift and seamless. While the experience does come at a premium, the magical sensation of drifting to sleep surrounded by a myriad of fish makes it perfect for celebrating special moments. Despite a few setbacks on Sentosa, with the beach closed, the forum under renovation, and some attractions unavailable, our two-night stay at Ocean Suites was utterly enchanting. The memories we captured were nothing short of Instagram perfection!

Leisure Partner

10/10

Exceptional

18 Jul 2024

David

This property is every bit a 5 Star property. Our experience at this hotel was magnificent from beginning to the end. The personal butler added a special touch. Would absolutely recommend to anyone wanting a 5 Star treatment in Singaport

Leisure Family

10/10

Exceptional

27 Jun 2024

Kerry

Honeymoon pt 1 - finding memo!

Amazing stay in the Ocean Suites. Nothing was too much trouble and we were made to feel like royalty. The room is out of this world - we watched the aquarium for hours! Very handy for local attractions with buggy service everywhere. Special thanks to Chester, William, Eric and David for making the first part of our honeymoon trip so fantastic.

Partner

10/10

Exceptional

12 Apr 2024

Danny

Stayed in the Ocean Suite. Pricey but worth it for the experience. I didn’t want to sleep as the fish were mesmerizing. The shower is excellent and the bed is comfy. Ocean Suite is huge for just 2 people.

Leisure Partner

2/10

Poor

02 Mar 2024

FABRICE

Horrible Experience !

This is the second time we came back to stay in Equarius Villas.The villas were well maintained, room is spacious. The villas are well situated among nice garden landscape.However staff was not well trained. We were sent to the villa with key dropped off with no briefing about the facilities & functions in the villa.Each villa has their own private jacuzzi outside the villa connected to the swimming pool. To our shock, the nearby Equarius hotel guests were allowed to use the same pool. & one morning we woke up to find some guests inside our jacuzzi.We alerted the butler about this. Instead of sending staff to the pool, they came knocking on our door.Apparently the pool guard was not aware that the jacuzzi is only for the usage by the villa.
There was only 10 villas, but majority of the time the pool is like a public swimming pool with children jumping into the pool from the edge of the villa’s jacuzzi and screaming.At one time, some children were drinking water & emptying their water inside the pool with containers floating in the pool.These are nice villas, supposed to be a quiet & zen that comes with a price tag as well.There was even guests coming from other hotel like Hotel Ora who were using the pool (as they were using the shuttle bus to get back to their hotel in their swim wears). However the hotel’s policy of allowing other hotels’ guests to use the villa’s pool cheapen the villa’s concept.
It’s not worth paying this price tag for what supposedly high end hotel.

Partner

10/10

Exceptional

03 Dec 2023

Verified traveler

Had a staycay there to celebrate my son’s birthday. Room was decorated with balloons and got a complimentary cake which was really delicious!
Service was fast, so was check-in

Friends_and_family Family

8/10

Excellent

02 Aug 2023

Verified traveler

Good room, not good service

Good room with aquarium, disappointed with the service, request to decorate the room for celebration but being rejected even I willing to pay for the service and decoration.

Friends_and_family Family

4/10

Poor

10 May 2023

Richard D

Very Disappointing few days stay.

Our stay was disappointing.
The breakfast was really very bad. We could go to the Hard Rock Café for breakfast but it was no better.
The room was comfortable. The air conditioning was not working properly, we would wake up most nights really hot.
The pool area had broken boards on the deck which was extremely dangerous. We did bring this to the hotels attention.
We would never go there again.

Partner

10/10

Exceptional

15 Apr 2023

David

Amazing place to stay, didn’t leave our room as the view into the Sea aquarium was mesmerising, in room dining was good. Loved our stay and would definitely recommend

Leisure Partner

10/10

Exceptional

14 Dec 2022

MOHAMMAD YAZDI

Staff were first class, facilities were fantastic. Kids enjoyed it, will definitely be back

Leisure Family

10/10

Exceptional

25 Feb 2022

Celine

Ocean Suite Staycay with excellent butler service!

The sight of the sea aquarium in our room was amazing and awesome. Room and amenities in duplex suite were basic and decor was rather dated. Outdoor jacuzzi on upper flr of our duplex was below average. Jets not powerful nor well positioned. Underboard bath tub facing aquarium was cool. Importantly, welcome and service by Butler William Loh was excellent and dedicated. Pricey and worth returning just for the Aquarium in room experience and Butler William’s service!

Friends_and_family Family

10/10

Exceptional

03 Feb 2022

Woh

Found mosquitos flying in the villa. Love the buggy service and all the friendly staff.

Leisure Family

8/10

Excellent

22 Jan 2022

Verified traveler

Room for improvement

Overall not too bad but then it’s supposed to be a luxurious villa. For the price paid, one will expect more pampering and better service. More warmth and sincerity will be appreciated, although the complimentary cake was a nice touch. Some glitches on the first night that bordered on freaky/spooky but I’m sure there’s a logical explanation for them.

Friends_and_family Family

10/10

Exceptional

01 Dec 2021

zaleha

Bday suprise staycation

We were there to celebrate my son’s 16th bday. Prior to our stay, a staff called to inform us on the check-in procedure and checked if were celebrating a special occasion. Told her it was my son’s bday and she offered to decorate the room and send a complimentary bday cake. On the day of the check-in, i think becoz we were given the room earlt, the bday setup was not ready. Anyway, they sent the cake later that afternoon. The nx day when we were out, housekeeping set up the roon with balloons. Though a little late it was still a pleasnt surprise! Very thoughtful staff and housekeeping was fast to respond. Our3rd time staying there this year and we never get bored with the room!

Friends_and_family Family

8/10

Excellent

17 Nov 2021

Carlos

Great experience, but terrible breakfast.

I stayed in the ocean suites and it was really amazing to see the aquarium from the room. The service was good and the room was very nice. The room was pretty good, but I understand the special feature was the aquarium. The butlers were a bit hard to connect to and answered the phone about 50% of the time. The butlers were very friendly and helpful. The only bad part of the stay was the breakfast. The breakfast was pretty terrible. I understand restaurants want to save money due to COVID, but for the price of the room and the price of breakfast, a better quality breakfast would have been great. They only had 2 options and everything I asked for could not be accomodated. (E.g. brown toast, skim milk, etc). They basically gave me a “take it or leave it” response. BEside the breakfast experience, I would visit this place again.

Partner

8/10

Excellent

11 Nov 2021

Verified traveler

3.5/5

Not worth a 2k price tag. Everything apart from the aquarium view was mediocre.

Room design slightly dated and furniture in need of some urgent refurbishing. More frills could have been included, e.g. lunch vouchers (since covid does not allow for room service) or maybe some sort of hamper.

Only saving grace was the aquarium view and decent concierge service which should be an expectation given the price anyway.

Overall, definitely not worth the stay unless rates are reduced or the hotel manages to somehow enhance the room experience.

Partner

8/10

Excellent

29 Oct 2021

Allison

The Ocean suites are incredible! Waking up to manta rays is incredible. However for a pricey suite the service left much to be desired. The welcome at check in was less than warm and very unhelpful. The lady was shocked that we would be eating out even though there was three of us. The breakfast that was included was cold when delivered to the room and cold when eaten at Frattelli. The staff glared at us throughout the meal my son even commented why are they so mad at us. Not a great reception. However our meal at the Ocean restaurant was incredible! The staff were so helpful and didn’t mind that are very capable 11 year old sat by himself. The servers took the time to explain the 5 course menu and explained all the dishes. They were super attentive and stopped to chat with him as he was in his own. All communication was done through the butler service which was a bit hit and miss. It took over and hour and half to get the pull out bed made with a call back to remind them. While service was spotty one man stood of above the rest Wichai who made was turning into a bad experience much more pleasant he personally went above the call of duty to ensure our stay was memorable. I highly recommend the room. But would suggest waiting till they have more staff and don’t treat customers as if they are in quarantine. That hotel is just around the corner. It was a once in a life time stay and we were disappointed that the poor service ruined it. I hope service improves for others.

Leisure Family

10/10

Exceptional

03 Aug 2021

Verified traveler

quite nice!

Leisure Family

10/10

Exceptional

28 Feb 2021

Verified traveler

The location of the room was very good. We wanted to stay again.

Friends_and_family Family

10/10

Exceptional

06 Dec 2020

Great view of the fishes! My family loved it! The personalised butler service was great and we were transferred to nearby food places easily with great takeaway services!

Leisure Family

8/10

Excellent

02 Dec 2020

Michael

Fantastic stay at Beach Villas & Ocean Suite

Friends_and_family Family

2/10

Poor

17 Nov 2020

Kee san

Will be our Last visit. Lots of mosquitoes. sofa has dust mites or bugs..wife and children got bitten.

Friends_and_family Family

8/10

Excellent

05 Nov 2020

Verified traveler

For the pool view

Beach villa has direct access to pool which was the plus. Otherwise service is so-so, long waiting time for buggy service. Butler hotline is impossible to get through on a couple of occasions. They will send your food delivery to your room thou.

Friends_and_family Family

10/10

Exceptional

13 Oct 2020

Verified traveler

A view into the sea aquarium, able to lie in the bath tub and sleep with view of the fishes, excellent experience !

Leisure Partner

4/10

Poor

16 Aug 2020

Verified traveler

Ocean Suite 0908 is an entirely different product from what ocean suite is marketed online. The deco was tasteless and disturbing, although apparently it was a so-called designer suite. If I had seen the real pictures online, I would definitely not have booked the room. The breakfast arrangement with a nearby restaurant is diasastrous. The delivery was 30 minutes late, the order was wrong, and the food was cold. If the hotel decides to work with the restaurant to provide breakfast due to covid-19, I believe the hotel also has the responsibility to monitor the quality a little? I complained to the front desk when I checked out, the staff just told me \"thank you it's done.\"

Leisure Family_with_children

4/10

Poor

29 Mar 2020

Verified traveler

UTTER DISAPPOINTMENT AT SERVICE WITH THIS RATE

Apart from the impressive aquarium view in the room, nothing else is pleasing. From booking to checking in, no information was given. No telephone to call for enquiries. No and VERY late response to email queries. Checking in experience was below 3 star. Staff not friendly nor smiley. For such a premium rate at such a premium hotel, it’s so amazing to receive below par service standards. Even concierge and so called butler service was very unreluctantly showcased.

No mention of butler during check in. Nothing at all. The only thing was, “provide credit card for holding deposit and sit there and wait”. When I asked about butler service, the staff gave me a blank look and 3 black birds flew across.

Butler? Ya I waited for 15 minutes of more. If you want to provide butler service, please reference check with St. Regis.

Again, like I said apart from the aquarium view, everything else in the room is decent and definitely expected. Nothing impressive.

From the attitude of your reception table, I noted that there’s no passion in the service line at all. Not expecting VIP treatment (but at this price, honestly it SHOULD BE), but at least display basic good service.

Utter disappointment at other RWS hotel I’ve stayed this weekend - Hard Rock. Service totally suck!

Partner

6/10

Pleasant

23 Jan 2020

Verified traveler

There are two things we were not happy with, we spent 1 hour and 45 minutes to check in, that’s not acceptable and don’t see any special reason. Plus, we have requested to have adjacent room and they have replied us in email that is noted and will be arranged if is possible. But staff in front desk said no such note or request for our booking, so they can’t arrange it on our first night staying.

Leisure Family_with_children

2/10

Poor

26 Oct 2019

tos

Checking in staff was very rude.The room smelled like sewage. I have asked to improve it but they couldn’t do anything.
We needed to use buggy to go nearby. I have needed to wait buggy 30 minutes at the Resort world Sentosa.
But service was terrible.They were bureaucratic.
Holly disappointed.

Leisure Family

10/10

Exceptional

08 Oct 2019

Verified traveler

The aquarium view is amazing. We even ordered food to dine in the room instead of going out. The facilities are great too, especially the spacious jacuzzi bathtub within the room. Overall, excellent experience!

Leisure Partner

10/10

Exceptional

03 Oct 2019

Geoffrey

Excellent all round !

As always this countries to be our go to villa when we are in Singapore. Excellent villa with excellent service as always

Partner

8/10

Excellent

02 Sep 2019

calvin

Bad check in arrangements or procedures.

Bad check in arrangements or procedures.

Partner

8/10

Excellent

31 Jul 2019

Novelle

The most amazing part of course is the full screen aquarium view in front of king size bed!! It also has a sunken bathtub right in front of the aquarium. But there are two main problems:
1. No clear instruction on how to get to ocean suites. We didn't even know that ocean suite is under Equarious Hotel. We asked workers in the shopping mall but no one seems to know. There were no sign board showing which way to the ocean suite. We then asked workers in one of the hotel (who help people get on and off cars), he said he will help us, but then we waited 15 minutes. He seems to ignore us and showed no sign of helping.
We later found another worker, she told us there was a free shuttle bus and we should get off at Equarious hotel. We spent an hour searching for the hotel and wait for butler to pick us up to the suite.
2. The room dining experience is very bad :( There are 3 menu and i chose the regular room dining at around 8:30 p.m. We tasted frozen food, cold skewers, untasty chicken rice (it was obviously mixed with canned chicken paste). I hope the hotel improves its room dining...

Leisure Partner

8/10

Excellent

26 May 2019

Verified traveler

The suite was quite some distance from the main hotel lobby so service takes a while to reach us. But the staff that came with the plates and forks we requested for was very friendly and even told us to free to let him know if we need anything else.

Leisure Partner

8/10

Excellent

11 Nov 2018

Sharon

For those who love to swim

The check in staff was polite. Even though some other guests tried to interrupt and cut the queue, the staff handled it well. Check in time could be earlier or check out time could be later. They claimed to be full occupancy but the other villas around looked uninhabited. The butlers are also quite knowledgable. The baby cot was very bare with only a mattress. No pillow or blanket and it looked uncomfortable. But the direct access to a warm jacuzzi and pool is a very big plus for those who love to swim especially with kids.

Family

8/10

Excellent

06 Nov 2018

Verified traveler

A pleasant stay at Sentosa’s Beach Villa.

My family of 3 stayed 2 nights in a one-bedded Beach Villa. The room is spacious, clean and has an attached pavilion and outdoor jacuzzi. We like how the pavilion connects directly with the big common swimming pool. The shuttle service from the lobby area offers convenient access to various places of interest in Sentosa. Overall, we enjoyed our stay and are likely to return.

Family

8/10

Excellent

04 Nov 2018

Verified traveler

Helpful staff, quiet and clean

6/10

Pleasant

03 Jul 2018

Verified traveler

Wrong description on room !

One bedroom villa is without a bedroom!

Family

6/10

Pleasant

03 Jul 2018

Verified traveler

Improvements needed

Far from main attractions from Sentosa & need to wait for buggy e rrytime from hotel lobby.
Buggy services is not efficient & and was told that not enough hotel staff after 9pm.
Hotel room is clean. No beach facing, but connected to a public pool. Hotel guests who s swimming can see through everything inside your room. There were hotel staff walking along and through your podium suddenly, very low privacy. Even when you turn on the 'privacy please' light, housekeeper did come and clean the room.
Sound insulation is not good, since we could hear clearly yelling and party sounds nearby when world cup was on in midnight.
Fridge is weak, cannot keep drinks cold.
Curtain control is complicated, we need to call and teach us how to use.
Check in and Check out service was low, staff is without smiling nor welcoming.
Last but not the least, most of local taxi drivers don't know this hotel, you need to tell them other hotel s name nearby and directed them to this hotel.

Family

8/10

Excellent

10 Jan 2018

Verified traveler

Amazing room with fish tank view. Very special place and excellent service.

Family

8/10

Excellent

18 Dec 2017

Verified traveler

We enjoyed our stay in an Ocean Suite, the room was amazing!
The only grouse we have was the check-in process, there was no one stationed at the counter for the check-in queue for Beach Villas and Ocean Suites. We had to approach a staff walking by, she was quite helpful and went into the back office to find out who was suppose to be on duty at the counter. She couldn't find the relevant staff so she helped us check in. There was a further delay as the room was not ready but she gave us a slightly later check out timing.

Family

8/10

Excellent

16 Dec 2017

Lim

Unique experience

Our children were fascinated with the SEA aquarium view.

Family

10/10

Exceptional

04 Dec 2017

charlie

Beach villa

Is amazing experience, romantic, quite, just a lack of music to really soften the whole atmosphere. I really enjoy myself there is just a bit expensive by the way. Cannot afford to go everytime. But for special special occasion u can go there

10/10

Exceptional

04 Dec 2017

Cat

Best Resort Experience Ever!!!

Best hotel experience ever!!! First hotel I've ever been to where we got a tour of the villa and a butler service. Upstairs alone was fantastic with a private spa but the highlight was down stairs. Getting to sit with feet in a spa bath or lie in comfortable bed watching fish go by and mantra rays doing flips through the stream of bubbles was an unforgettable experience. Spent hours just watching all the aquatic life from the comfort of our villa. Staff were all so friendly and helpful. It was a bit expensive but I definitely think it was worth it!