Norwood Inn & Suites Eagan

2/10

Poor

27 Apr 2026

Violetta

An absolutely horrible place! This place should not even be in operation! They are in the middle of some construction work, which means that everything is dirty, unkept, run down, and terribly noisy. The absolute worse place that I have ever stayed in.

Partner

2/10

Poor

26 Apr 2026

JOSEPH

Toilet seat nor even attached to toilet. No carpet in hallways. Lobby and hallways stink really really bad along with the rooms. Used tampons left in garage in bathroom when we checked in. There was a nail on the floor that got stuck in my foot. Room was dirty. Garbage bags left outside doors in the hallways. Absolutely horrible disgusting place to stay

Partner

2/10

Poor

26 Apr 2026

Kenny

Trash everywhere. Rooms not cleaned at all. No trash cans in any room. Refridgerator didn't work. No blinds for the window. TV had no cords to plug it in. Remote for the TV did not work, no batteries. The smell was so bad it made people sick. Never again.

Family_with_children

2/10

Poor

26 Apr 2026

Christopher

I’ve stayed at thousands of hotels and this was hands-down the worst experience. There were homeless people scattered around the front of the property when we pulled up. Walking in the first thing I noticed was how bad the lobby smelled. Everything was dirty and worn and the property was in the middle of a remodel. The hallways had not been vacuumed in weeks and there was dust and dirt everywhere. The carpet had been replaced however the bathroom was dirty with cracked tile and hair. This would’ve all been fine if the owner or manager had not been incredibly rude. He refused to give us extra pillows and when I express frustration he dared me to leave at 11:30 at night because he felt like he had power over me and I was stuck. Do not stay here ever even if it appears cheap

Family_with_children

2/10

Poor

26 Apr 2026

Jammie

The hotel itself is rundown and disgusting. There are bits and pieces of carpet covering a mild dude floor. There are holes and all equipment laying around all over the place. The room itself had mold growing in the bathroom and the ceiling in the inside of the shower, they tried to cover the terrible smell by putting incense an old nail holes in the walls of the room. It was a terrible experience, and I absolutely would not recommend this place to anyone. I am very disappointed in Expedia for posting the pictures that it did and making it look as though it was a decent hotel. The pictures that Expedia has posted is definitely not what you will see. Within the first 10 minutes of walking into the building there were two different people coming down, complaining and requesting new rooms because of how dirty and filthy their rooms were.

2/10

Poor

26 Apr 2026

Hannah

The place is in shambles

2/10

Poor

26 Apr 2026

LEE

I want to request a FULL refund to this reservation because immediately after checking in, we checked out right away because of the stench in the lobby, hallway, and in room 114. My wife was gagging for air because she could not breathe. My daughter was coughing because she could not get used to the smell. We could not believe this so-called 'hotel' actually passed normal inspection. Does Hotels.com send inspectors to check out these places at all? Do you even get inspection report from the city or state building dept? Holy s, I could not stand it because it smells like a dead rat for many days in the process of decomposing under the sun. Okay, I will pay anyone double the rate if you are a normal person who expects a normal hotel lobby and says this place is ok to stay. I stayed at many normal hotels in the past, but this one had to be the worst of them all.

Friends_and_family Family

2/10

Poor

26 Apr 2026

Tammy

Nothing

Partner

4/10

Poor

26 Apr 2026

Shawn

I don't normally leave reviews but felt motivated after this stay. It really didn't concern me the grass hadn't been mowed by the end of April. It seems there was a recent owner/management change by the banner covering the previous sign and what looks like on going renovations inside. I was hopeful for a hotel that cost more than the others in the area.The pictures online are not indicative of the current condition nor likely what will be after \"renovations\". The current management is attempting to slap lipstick on a pig to freshen it up. By literally slapping paint everywhere! There is paint on almost everything that required any effort to remove or cover. I know they had masking tape because there was some left on the door handle. They chose not to use it anywhere else. The mirror and wall coverings were missing which really didn't bother me. The holes and drywall cracks were still there with no effort to repair before painting. The towel rack was ready to fall off the wall, maybe the fresh paint will hold it a little longer. I guess they didn't notice because you need to retrieve your own towels yourself from the front desk. There was nothing for the included breakfast or bottled water, so don't believe that in the amenities. If anyone from the management cares to read this and improve, use soft white bulbs in the future replacements. Anyone else, I don't know how the surrounding hotels could be much worse and good luck.

2/10

Poor

26 Apr 2026

Tiya

Run! Bed bugs! Dirty bedding & bathrooms! The whole place smells like feces! We refused to stay! Several customers coming out told us to turn around, the place was unfit for stay! The staff at the front desk cancelled our stay, but said because we booked third party (Hotels.com) that they couldn’t refund us the charges. We would have to contact them separately. We have NOT gotten a refund, yet!

Friends_and_family Family

6/10

Pleasant

26 Apr 2026

Scott

This hotel is currently under renovations. Not ideal to stay here until they are done with the work. I'm sure it will be nice when they are done. The staff was very friendly.

Friends_and_family Family

2/10

Poor

26 Apr 2026

Bonnie

The hotel looks nothing like the pictures on Hotels.com. It’s a very old hotel that’s being renovated into Howard Johnson’s. It’s nasty. It’s smells so bad in there of mold and something dead. When we arrived the first room that they gave us hadn’t been cleaned. It still had stuff left over from the previous people that have been in it. There was a cigarette butt in the garbage can. The carpeting down the hallway was pieces of carpet with gaps that makes it a tripping hazard. In the second room, they gave us you could smell the mold it was so bad and you could see the mold on the wall and they just painted over it. The mattress looked new in the room but the sheets had stains and what looked like pieces of wood chips on it. We didn’t even stay the night we ended up just checking out after we got back from the Luke Combs concert. It advertises breakfast but I wouldn’t trust eating anything they had. The outside isn’t well maintained and the grass was overgrown.

Partner

2/10

Poor

10 Apr 2026

Gabriela

Terrible service. We paid a premium expecting a breakfast like the one shown on their website. When I went to inquire about it, a man started shouting at me, claiming I was lying and that I must have been looking at photos of a different hotel—not that one. I pointed out how illogical that was: why would I look at photos, make a reservation, and spend the night at a hotel if the pictures on the website actually belonged to a different place? It was ridiculous. And that wasn't even the worst part: the toilet bowl had fecal residue in it, and the smell was horrible. To top it all off, the place felt like a drug den, and the door to the room across the hall kept slamming all night long. I had just undergone surgery four days prior and needed a pleasant, clean place to rest; instead, it turned out to be the worst experience we’ve ever had. Please, do not stay here—it is absolutely not worth the cost.

Family

2/10

Poor

05 Apr 2026

Derick

The property was very disgusting and unpleasant feeling there. Not a good place for anyone. False advertisement. Supposed to have a jetted tub, didn't, holes in walls, broken furniture. Wouldn't suggest to anyone at this particular location

Partner

2/10

Poor

28 Mar 2026

Telmuun

Bed bugs, Cigarette butts on the floor in the room , dirty bedsheets, and mold smell. Asked for refund immediately and booked another hotel.

Partner

2/10

Poor

27 Mar 2026

Ryan

This place was honestly not safe to be in. As soon as we walked in the room we knew we had to get a different hotel. The carpet was peeling up from the floor. Nothing had been swept in a really long time. The place smelled like smoke and there was mold in the bathrooms. I didn’t feel comfortable putting my stuff in the room.

Partner

2/10

Poor

25 Mar 2026

Rachel

It doesn’t serve breakfast, which is the main reason I selected the hotel. It has layers of dust on the drawer, doors have chunks missing, drawer handles missing, no phone available in the room, water rotted wood, a huge roach was in the bathroom, shower not clean, there was a dirty wash cloth that was hanging on the shower rod, hallways and stairs had trash, sticky floors. We had to ask for a trash can for the room. This was the worst hotel I’ve ever stayed in. The name did not say Howard Johnson. If this was bought out by a new brand, they are definitely giving the Howard Johnson a bad reputation.

Family_with_children

2/10

Poor

23 Mar 2026

German

No me gustó el cirio huele a feo

Friends

2/10

Poor

22 Mar 2026

Krista

I couldn’t even say that’s how bad the place was. The guy said that they were doing renovations and one of the rooms I was in was supposed to be renovated. But it was awful. There was holes in the wall. There was someone’s old razor in the bathroom, and an open beer bottle in the fridge that wasn’t even on. The comforter had cigarette holes in it and the comforters looked so old and dirty like they were from the 70s or 80s. Just inside in general walking to my room felt very troubling and I was kind of scared to even go to my room. Would not recommend at all. Do not go here.

Self

6/10

Pleasant

20 Mar 2026

Nankedia

The hotel was in the must of renovation. Nothing like what you see on the site. Floor stain and dirty. Haven't been vacuum or sweep in forever. Bed sheets nasty so being your own. Towels had stains on them. Good crumbs on draws and in microwave. Toilet seat coming apart so sit with caution. Shower had hair looked like someone had recently shaved. Load music throughout the night. Prostitutes everywhere. The whole experience was horrible after a 16 hour drive

Self

2/10

Poor

14 Mar 2026

Flavio Certeza

Disgusting have pictures to prove it

Self

2/10

Poor

08 Mar 2026

Cole

Did not actually have breakfast available.
Keycard had to be reset once a day.
Bathroom floor was wet when I checked in since the sink was left on before I came in.
Burn marks in bed sheets.
Could hear everything in every room, hallway or on other side of window, even a key falling on ground like it was 5 feet from me.

Self

2/10

Poor

08 Mar 2026

Jennifer

This was absolutely the most disgusting, dingy, nasty hotel I have ever step foot in. The front desk was dusty and the whole building reeked of cigarette smoke and trash!! We went around the back to get to our room, entered the building and there were bags of trash all over the place and a trash strung about the steps and hallway.

10/10

Exceptional

07 Mar 2026

Benjamin

This is not a nice hotel at all. Picture a rehab but the people are trying to escape the clutches of a positive life experiences. You will leave with a story, and you will not be bothered in your room.

2/10

Poor

07 Mar 2026

Gabrielle

The floors in the hallways were filthy, there were burn marks on the bathroom wall and the lock on my door didn’t work. I ended up not even staying here

Self

8/10

Excellent

05 Mar 2026

Dcn.John

Front Desk Staff were nice and helpful. Unfortunately, there was not breakfast as advertised. Made me sad.

Self

2/10

Poor

02 Mar 2026

Joshua

This place was horrible but holes in the blankets screws all over the floor the TV wasn't hooked or even on the wall and the mirror was not hanging up it was laying on the floor we didn't even stay there

Family_with_children

2/10

Poor

02 Mar 2026

Brittany

They claim to have free breakfast.They don't have cockroaches.The rooms are horrible, worst experience.I've ever had.There's no gym and the staff are absolutely horrible

Friends

2/10

Poor

28 Feb 2026

Brian

Submitted as much before but no: gym, breakfast (both listed amenities), smoke smell, cigarette burns, no chair/wastecan, lights out or lacking lampshade. Rotten

2/10

Poor

25 Feb 2026

Jean

The entire check in process was horrible. First room was not cleaned with cigarettes everywhere, I tried 4 other rooms that were also not clean and come under maintenance. The agent had to make a master key to try to find a clean room. The one I settled on had dead roach, filthy iron, bathroom door was broken, bed was stained and floor was not cleaned. Horrible stay!

Partner

6/10

Pleasant

14 Feb 2026

Tim

Staff was friendly so no complaints there, my complaint is it's advertised as a howard johnson but it's just affiliated, its actually a norwood inn, not many amenities and needs to be updated

Business Self

2/10

Poor

08 Feb 2026

Aziz

No towells, rude front desk clerk

Partner

2/10

Poor

05 Jan 2026

Colin

Horribly dirty bathroom. Uncomfortable bed. Took way too long to get checked in.

Self

2/10

Poor

04 Dec 2025

John

At check in it took 15 minutes to get me a room that I had already reserved. No line. Plenty of rooms. The head person was eating with one hand and keyboarding with the other. Room was filthy. Not vaccumed at all. There was hair all over the toilet seat. The bed was comfortable and it was quiet, but I got up at 5 am and left. I didn't feel comfortable taking a shower.

Self

2/10

Poor

28 Nov 2025

Joan

As an FYI, Even though it states they accept service animals, they do not. I booked for my mother through Expedia and she has a service dog. She has a letter from her doctor and the dog is trained. She was turned away quite rudely being told, \"we do not accept pets.\" Her dog is not a pet. It is more akin to a medical device than a pet. Would you take a blind person's cane? A handicapped person's wheelchair? Than why list service dog's permissible then turn away my elderly mother? Absolutely inexcusable. Disgusting. I called to investigate only to be told the same thing: no pets allowed, and put on hold for 10 minutes. Will never recommend.

Leisure Family

10/10

Exceptional

17 Oct 2025

rickey

Clean room

8/10

Excellent

15 Oct 2025

David M

water in sink was hot but shower very cold

2/10

Poor

08 Oct 2025

Mamadou

The bathroom was dirty when we checked in. I talked to the front desk guy about it and he said those are stains. I had to go buy cleaning products and clean it myself. It was terible I don’t recommend it to anyone!!

Partner

2/10

Poor

29 Sep 2025

Nancy

In their property page, they state they have a gym and a pool, of which both weren't available! They advertise that breakfast is free, but there is no warm food, only cereal, coffee, toast & oatmeal. We had to change rooms immediately upon arrival, because the room had not been cleaned. Overall, the whole facility was unclean and smelled bad!

Leisure Partner

8/10

Excellent

28 Sep 2025

Leon

Clean room

Partner

2/10

Poor

28 Sep 2025

Jessica

The room was covered in splattered paint/marker. There was \"game\" cards covered in dust above the lamps, smoke detector coveres in plastic bag. No towels or washcloths, 1/2 roll of toilet paper. Door looked busted/pried open. Deadbolt wouldn't lock. Outside had homeless persons clothes around the trash cans, dumpters, looking in the windows was mattresses stacked up in the hallways.

Leisure Partner

10/10

Exceptional

26 Sep 2025

James

The staff here are great; very helpful and accommodating when need be. I have stayed here numerous times and will again. Yes the hotel is dated and some parts are a little run down, but it’s plenty passable and a comfortable stay. Great price as well.

Leisure Self

2/10

Poor

25 Sep 2025

Ashley

This hotel was trifling! I booked a hotel

Friends_and_family Family

2/10

Poor

25 Sep 2025

Leandra

We checked in at the front desk. Smell was overwhelming. We were in the room for about 4 minutes. Food, crumbs, cut up pills on the floor. Stains on the walls. Bugs behind the nightstand. Clumps of hair and garbage between the mattresses and box spring. We immediately asked for a refund and left. Environment completely unsafe.

Friends_and_family Family

2/10

Poor

25 Sep 2025

Ata-ul-hayee

The property seems to have been either out of service for years and just reopened again, or allowed to run into the ground with zero maintenance. There's obvious and severe decay in everything from furniture, stained carpet, broken shower head, rusty microwave, mirror removed from wall and kept in a corner, and the list goes on and on. The wallpaper is simply peeling off of walls and ceiling, half of the dining room being used for storage, and an offensive musty smell all over the place. The only good thing is the staff who seem to be doing their best under the circumstances. I'm told this place is scheduled for a complete reno. Maybe they should shut it down, renovate and then reopen once it's ready to house guests again. Pictures in the ad are probably from its prime, the place is nowhere even close to it anymore.

Business Self

2/10

Poor

23 Sep 2025

Thomas

Couldn’t get any sleep. Divider door of the facility was next to my room and was being slammed every three minutes all night. I didn’t bother staying. Bathroom sink leaked like crazy, building had some minor damage on the doors and walls as well.

2/10

Poor

22 Sep 2025

brandi

Room smelt like smoke, mold in the bathroom, and the AC unit was broken. Hallway smelt like mold and smoke. Furniture was damaged, was nothing like shown in the pictures.

2/10

Poor

21 Sep 2025

Paul

An awful, dirty environment. Room was unvacuumed, sheets had cigarette burns and even ashes (non-smoking room!), trash found under the bed, and a cockroach crawled across my bed on my last morning!

Business_and_leisure Self

10/10

Exceptional

16 Sep 2025

David M

fast

2/10

Poor

16 Sep 2025

Marc

Never again

Nothing like the pics on hotels.com. First time I used the deadbolt on a hotel door because I didn't feel safe. The hull was filled with hiphop music from a room at the end of the hull. The carpet was covered in stains. The walls had holes, including a bullet hole. I learned to alway look at the rating of a hotel before booking a room.

Self

2/10

Poor

14 Sep 2025

Ashley

Wouldn’t even stay it was dirty and felt very unsafe

Friends_and_family Family

2/10

Poor

04 Sep 2025

Amber

The outside of the property was overgrown. The outside doors to the different hallways couldnt be opened from the outside. The first room we got didnt lock, had stains and hair on the sheets. We got a second room qhich was a little better.

Leisure Partner

2/10

Poor

01 Sep 2025

Richard Allen

Will very unsafe. Didn't want to leave my car unattended in the parking lot or my luggage unattended in the room.

Leisure Friends

2/10

Poor

31 Aug 2025

Laurinda

This property was so offensive that we didn’t even stay. The smell of cigarettes was absolutely disgusting! All amenities were marked out of order. The entire campus was dirty and unkempt. I’ve never been in such a disgusting hotel! I didn’t even ask for a refund. We just left the keys and got out of there. 100% WOULD NOT RECOMMEND!

Leisure Partner

2/10

Poor

31 Aug 2025

Trent

Roaches

Roaches on the wall and in the bathroom terrible. Beds would not stay here again

Friends_and_family Friends

2/10

Poor

31 Aug 2025

Benbella

The place was so dirty that I had to book another hotel so didn’t use the hotel and I request a full refund for the hotel room like you see I booked a hotel through the Expedia app

Leisure Family

2/10

Poor

30 Aug 2025

Stewart

This was the most disgusting hotel I have ever been in, dirty, bloody towel on yhe bathroom floor, tub had a black film in it, stay away

2/10

Poor

24 Aug 2025

Joslyn

Could not stay was a wast of money. The lobby was decent. The halls to the room were hazy with cigarette smoke, the room reaked of cigarette smoke, hole in the wall, very unclean, holes in the bathtub, only one door worked other than the main loby, did not feel safe at all. The parking lot had piles of old tree branches everywhere. Definitely do not stay here, very unsafe and disgusting.

Leisure Partner

2/10

Poor

24 Aug 2025

Denny

The room floor was soaked from thr ac i mean to wet to walk on. Would not put us in other room. It was really bad

2/10

Poor

20 Aug 2025

Anna

Dirty, smelly, not worth the cheap price

The room smelled of old cigarette smoke, with visible residue on the floor and walls. The faucet in the shower was leaking the whole time we stayed, but we left an hour after we arrived because the state of this hotel was so disgusting. If you can help it, go somewhere else.

Partner

2/10

Poor

10 Aug 2025

Kim

Long term customers live in the rooms

Leisure Self

6/10

Pleasant

09 Aug 2025

Tylor

The property it’s self isn’t bad just has not been well upkeep in the past few weeks it’s now under new ownership and the new owners have been VERY busy cleaning the whole property up the outside grounds have been cleaned up and now the rooms are being cleaned and fixing broken amenities I believe in a short time this hotel will be running much better and the only issue here will be the type of residents and guests that have been using it

2/10

Poor

08 Aug 2025

Zakeia

It was roaches in the bathroom and crawling out our pizza

Friends_and_family Family

6/10

Pleasant

01 Aug 2025

Musa

N/A

2/10

Poor

31 Jul 2025

Kesha

We arrived at the facility on July 24th. The prices are really low so that’s why we chose this hotel. The staff is friendly enough, but they don’t get the job done. Air conditioning is leaking all over the building and the toilets do not work clogged sinks. Television issues. Facility is not clean.

Business_and_leisure Family

6/10

Pleasant

31 Jul 2025

Nancy

This property has new owners who just acquired it within the last month. I’m confident that there will be many changes and improvements ahead. The location right off I-71 is convenient. I would stay here in the future should my travels are nearby. Thank you.

Leisure Self

2/10

Poor

30 Jul 2025

Abderrahim

Thirty and smelly rooms. The whole place looks thirty and smelly. Also, air conditioners don't work properly. I do not recommend this smelly place whatsoever

Self

2/10

Poor

28 Jul 2025

Keslie

The hotel was absolutely disgusting and dirty. It wreaked of marijuana and cigarettes. The hallways were gross. The walls were smeared with random things. The staff was nice and understanding when we decided to go to a different hotel

Leisure Friends

2/10

Poor

27 Jul 2025

Mikaela

DO NOT STAY HERE! Entering the building there is a strange odor that is present throughout the facility. The hallways have visible damage and stains all over the walls and carpet. Inside my personal room: the safety lock on the door was removed, the safety rails in the shower were broken off, none of the surfaces were clean as there was crumbs and liquids still present. The final straw was half of the room was flooded with sopping wet carpet due to a broken AC unit. When I went to complain at the front desk, there were no other rooms available. The only pleasant part of the experience was they did grant me a refund.

Business Self

2/10

Poor

22 Jul 2025

Lacy

Horrible. Place needs to be shutdown. The only good thing about it was the guy behind the counter. He gave me a refund without being an issue. The lobby smells of mold and mildew. The room smelt of urine and meth. There was an active drug deal happening in the room next to mine. The lock was busted off the door. The door between the conjoined rooms was “secured” with a dollar store chain lock, tape and wishful thinking. Bathroom was gross, beds were gross. It was all gross. Bugs, all kinds. It’s great place to stay if you’re looking to bring home roaches or hepatitis.

2/10

Poor

21 Jul 2025

Shelley

No breakfast thougg advertise has one ....no shower curtain ... asked for one ... never got ... no housekeeping for 4 day stay .... skip this hotel

8/10

Excellent

20 Jul 2025

Timothy

Good location just off the interstate and the staff was nice

Leisure Friends

2/10

Poor

20 Jul 2025

Megan

Bed bugs

2/10

Poor

14 Jul 2025

Zabihullah

You were business is very bad to this community

My question from the owner of this property if you wanted to business not like that, you click the money but your service at zero room was dirty. Carpet was dirty. Bed was broke with the thing room number 245 and I pay it for two bed it was broke down. Go check it. bathroom was dirty. TV does not work. What do you think? It’s fair you charge me and your service is very bad.

Friends_and_family Family

2/10

Poor

14 Jul 2025

Lindsie

Front desk staff was super friendly, but hotel was very dirty. Our entire hallway was filled with a very strong smoky smell. We held our breath to walk through it and then just checked back out. There is a sign at the front desk that says “100% smoke free. Breathe easy.” But that is not the case.

2/10

Poor

14 Jul 2025

Michael

Dirty, flies everywhere.

2/10

Poor

14 Jul 2025

Marcus

It was terrible

Friends_and_family Family

8/10

Excellent

08 Jul 2025

Dimitry

A nice quick one night stay

2/10

Poor

08 Jul 2025

Brianna

This was the worse hotel stay of my life. The conditions were extremely unsanitary and unsafe. The water was turned off for two days. When it came back in the water was yellow. There were roaches, gnats and other pests. Exterior doors were left open at all times allowing unauthorized guest to have access to the building. There was trash everywhere. The amenities that were advertised were all out of order. There is no pool, conference room, laundry facility, or workout room.

Friends_and_family Family

8/10

Excellent

06 Jul 2025

nichole

It was a good stay bed was comfy hot tub worked the cleanliness was minimum but a good stay

Friends_and_family Friends

8/10

Excellent

04 Jul 2025

James

No frills, simple, quick stay. Friendly staff. Don’t go to the Popeyes chicken next door.

Leisure Self

4/10

Poor

29 Jun 2025

Richard

okay, if you don't want any frills

There are very thin towels, we were there 2 nights and the room was not touched by house keeping. It did seem clean, and the hot tub worked, so i guess there is that. No DND signs, Very outdated.

Business

2/10

Poor

27 Jun 2025

Drew

Just don’t

Dirty and very run down. Sketchy location. No breakfast actually offered. No working ice. AC doesn’t work in hallways or lobby. Squatters living outside of property.

Business

2/10

Poor

23 Jun 2025

Jonathan

Horrific experience

Self

2/10

Poor

23 Jun 2025

Laura

Not great

No AC in the hotel lobby, room had a window unit. The room had one pillow on each bed and no towels in the bathroom. No one was at the desk for check in, had to go find someone in a back office to get help.

Friends_and_family Family

6/10

Pleasant

23 Jun 2025

Aaron

Took a while for someone to come to the counter...than proceeded to tell me he gave our room away with out checking booking thankfully after a few minutes he actually checked booking and found our room thankfully but then we get to the room and it was dirty still had ice cream melted in the fridge looked like it hasn't been vacuum in like 2 weeks would only stay again if i had no other option

Partner

2/10

Poor

22 Jun 2025

Mohamed

They said they are overbooked, and they did not have empty room, actually they ruined my weekend and my trip, and really this is the worst experience ever with hotels, the it even worse there was no vaccant room in Columbus on the 21st,terrible experience, just credit my money back.

4/10

Poor

22 Jun 2025

Ashley

This property looks like something that the owners bought after it had been sitting for a few years.
The guys checking me in were not very nice and it was very unorganized. They never told us what time the\"breakfast\" was.
The room had a hot shower but that is about it. The bed was hard and i didn't even get the king I reserved. The air conditioner worked but leaked everywhere and definitely was falling off the wall. Just not great

Leisure

4/10

Poor

22 Jun 2025

Mike

You get what you pay for!

This hotel was dirt cheap, and as a result, there was no shortage of dirt and grime.

The exterior was run down, overgrown and surrounded by rat traps.
One was even propping open a door.

The staff was pleasant enough. If not slightly disengaged.

The interior smelled old and musty. The hallways reeked of smoke and other substances
It was also very hot inside.

The rooms felt neglected. Everything felt uncleaned or like a rush job was done.
The beds were comfortable enough. And the room had working AC.

But the bathroom was a wreck.
The sink drained so slowly you might as well say it was fully clogged.
The toilet nearly broke after 1 flush.
The bathtub had a constant leak.
And a few small beetles were discovered hiding under the bath matt.
They lived a a crack under the sink area.

The staff never came in to make the bed or change towels a single time in a 4 night stay.

Overall everything just felt dirty, neglected and uncared for.

So, if you can get through the awful smell and dont mind a bit of grime, this place is a steal at its price.
Like I said above, you get what you pay for..
Dirt cheap rooms that reek of dirt and filth.

I think in the future, I will just pay a little more a night and stay someplace that doesn't make me feel like a roach or rat could be living on every surface.

Leisure Partner

4/10

Poor

22 Jun 2025

Steven

Bathroom ceiling was caving in, sink was installed crooked. No towels were in the room. Pillows were terrible. Hallways were dingy and dirty.. Breakfast stuff was broken. Massive hole in parking lot fence that with car tracks going off into an empty lot.

This place is a dump.

Business

2/10

Poor

22 Jun 2025

Kyle

Was 84 degrees in the lobby and the halls smelled like I don't know what. The fridge had a left over container of food in it and the remote didnt work with the tv. The fire alarm was hanging out of the wall in the room. The floors were dirty and looked burned or something in spots and the mirrors were streaky and the toilet didnt flush without holding the handle down. I could kind've understand the employee at the front desk. The curtains were shredded in the room and lots of patch work done everywere.

Partner

6/10

Pleasant

21 Jun 2025

Alona

It was decently clean, but in disrepair. There was no A/C in the common areas, there were very few breakfast options. Our room smelled terrible and had a rusty microwave, missing hardware on the cabinets, fixtures falling off in the shower, no shelves in the mini fridge, and no trash can.

Business

8/10

Excellent

20 Jun 2025

Thomas

They need put. A towel in restroom not has there

Partner

6/10

Pleasant

20 Jun 2025

Mahmoud

They need to do more cleaning and insect control

Leisure

2/10

Poor

15 Jun 2025

Tanya

These rooms do not look like the online photographs. Our room was dirty. Most of the lights didn’t work. They were stains all over the beds, smells, sketchy place etc. We asked for a different clean room and the next room they took us to was so hot and the air wouldn’t work and wasn’t much cleaner. We left in disgust asking for a refund. He said he couldn’t give one at that time. We went over to comfort in and suites and got a different room. Please refund us for the misrepresentations of the first hotel or direct us how to do so.

4/10

Poor

08 Jun 2025

Lucas

The price was good but the area was surrounding the hotel was questionable. I would not return here in the future. I booked 2 rooms with queen beds and received full size beds instead.

Leisure Friends

2/10

Poor

06 Jun 2025

Terry coop

👎

Partner

2/10

Poor

29 May 2025

Yaw

4/10

Leisure Family

2/10

Poor

26 May 2025

Lisa

Smelled like urine, we left

Leisure Family

6/10

Pleasant

21 May 2025

Verified traveler

Check reviews first.

I wish I had taken the reviews a little more seriously before I booked. My room was definitely run down, with parts of the wall coming off and mirror was off the wall, on the floor next to where it should be up and you can see from the outline where it was supposed to be on the wall. TV remote had batteries in wrong, then didn’t even work and when I went to the front desk I was given a manual to an entirely different remote. Glad I had two beds to choose from because one had stains on the sheets.

Self