Extended Stay America Minneapolis Airport Eagan No

8/10

Excellent

03 Mar 2026

DeLosSantos

The hotel was neat and well-kept. The bed was super comfy, and the service was excellent. Would definitely recommend it for anyone visiting the area.

Family_with_children

2/10

Poor

24 Feb 2026

Kathryn

The staff was extremely rude. They gave attitude every single time I interacted with them. I asked to use a broom to sweep my floors and they refused to let me use one. There was cockroaches as well. They claim to have a good breakfast. It was crap. They had bread, they had frozen waffles, butter,
Cream cheese, two cereals, milk, coffee out of a box, and an empty juice machine.

Friends_and_family Family

10/10

Exceptional

17 Feb 2026

Ronald

The staff was friendly and supportive in my needs

Partner

10/10

Exceptional

09 Feb 2026

James

Clean room, Brittany was a great staff and love the fitness center

Leisure Family_with_children

8/10

Excellent

06 Feb 2026

Caroline

Such a great experience! The place was spotless, cozy, and in a convenient location. The host was very friendly and quick to respond. I truly enjoyed my stay and would definitely come back.

8/10

Excellent

06 Feb 2026

Katherine

Great place, great host, and a very comfortable stay. Everything was smooth and hassle-free. Highly recommended!

4/10

Poor

18 Jan 2026

Myesha

Dirty place had to buy stuff to clean, saw bugs think one was a roach and all they did was transfer me to a different room. Bought bug spray after i sprayed i seen no bugs

Leisure Partner

4/10

Poor

17 Jan 2026

Rodney

The rooms are clean & roomie, but as for the amenities, if you like toast & bagels & maybe apple juice your good to go. But don't expect cereal everyday cause,you wont get that.

Leisure Self

10/10

Exceptional

03 Jan 2026

Ameyo Dos

Great service !!!

Leisure Family

8/10

Excellent

03 Jan 2026

David

Great experience all around comfortable, clean, and very welcoming staff.

Friends

8/10

Excellent

03 Jan 2026

Miranda

Loved everything about this place comfortable, welcoming, and convenient. Highly recommend!

Family

10/10

Exceptional

17 Dec 2025

Laura

Great stay overall. The room was clean, comfortable, and well maintained. The staff was friendly and helpful, and the property was quiet and relaxing. Good value for the price and a convenient location. I would definitely stay here again.

8/10

Excellent

06 Dec 2025

Lisa

For the price, this hotel was absolutely amazing and would highly recommend it. It was nothing five-star by any meetings, but it was comfortable, recently remodel, and a pleasant stay overall.

Leisure Partner

10/10

Exceptional

22 Nov 2025

Sophie

Fantastic stay! Everything was clean, quiet, and comfortable.

Business Self

10/10

Exceptional

22 Nov 2025

Holly

I had a wonderful stay at this property. The room was clean, comfortable, and exactly as described. The staff were very friendly and helpful throughout my visit, making sure I had everything I needed. The location was perfect — close to everything but still quiet and relaxing.

10/10

Exceptional

22 Nov 2025

Caroline

Excellent stay! Clean room, friendly staff, and everything was perfect.

10/10

Exceptional

01 Nov 2025

David

My stay at this property was fantastic from start to finish. The place was spotless, beautifully maintained, and had everything I needed for a comfortable stay. The host was responsive and kind, always making sure I felt welcome.

4/10

Poor

14 Oct 2025

Allen

I

Leisure Partner

4/10

Poor

10 Oct 2025

Erica

They need to update their info online because they do NOT have a pool or spa. Rooms need to be updated. Bread and plain cereal was the only breakfast options. I left behind my portable charger. ($150) Called them 2 hours after i left and they told me they didnt find anything in my room.... otherwise, the room was bigger than i expected. Especially for the price. I got the hot tub suite. Hot tub worked better than many other hotels' do. Room had a dining area, mini kitchen with counters and many cupboards. A full size fridge/freezer that works! Had its own sperate bedroom from the living room. Tvs in both rooms but barely worked. The bedroom even had its own sink and counter top! The room had a bit of a muggy smell to it. But overall the room was pretty decent. More than what i was expecting. Everything outside the room, ALL needs some more work and managment put into making customers feel more welcome amd comfortable.

Leisure Partner

8/10

Excellent

22 Sep 2025

Gabby

The staff are EXCELLENT! It is a safe area and I love this location.

10/10

Exceptional

02 Sep 2025

Aubra

Great experience overall! I will definitely be coming back.

Business Friends

10/10

Exceptional

02 Sep 2025

Laura

Excellent stay! The hotel was quiet, relaxing, and had everything I needed. I really appreciated the cleanliness and attention to detail.

Business_and_leisure Friends

2/10

Poor

01 Sep 2025

Jesus

Bad.

Room was infested with roaches. Roaches was everywhere and falling down from the ceiling very nasty.

Friends_and_family Family

2/10

Poor

29 Aug 2025

Angela

The room was gross. Totally disgusted with this facility. There is no elevator. Got to the room, the additional security lock bar was busted off. The ice machine in the hallway did not work, some of the lamps did not work. In the nightstand was leftover food from Dairy Queen. The other nightstand had some nasty used for whatever personal wipes on it.

There was a road construction crew staying there longterm and they were grilling and drinking outside, and the smell of pot being smoked.

The side door didn't have a security lock on it, so anyone could have wondered in to the side entrance.

The phones in the room were from a hotel in Ohio so if you needed to call 911, it had the wrong name of hotel, address, and room number.

Learn from my mistake, don't let the pictures used for advertisement fool you. Don't stay here.

Leisure Family

2/10

Poor

24 Aug 2025

Jimmie

Someone came in My room and stole 5 phone chargers and a pack of sponge's. I will never stay at this place or any properties owned by this place. I have to clean the bathroom and the sink was clogged. The worst place I ever stayed.

Leisure Friends

6/10

Pleasant

17 Aug 2025

Alena

The staff was rude and the hot tub jets were broken

Leisure Self

2/10

Poor

17 Aug 2025

Rodolfo

Worse place infested with ROACHES

My recent stay at Blue Way Inn in Eagan was the worst experience I have had in over 20 years of traveling and using Hotels.com.

Upon entering the room, I discovered it was filthy and infested with roaches. There were dozens in the kitchen area and dozens more in the bathroom, including the tub. (Please see attached photos.) Because of this, it was impossible for me to remain in the room. Unfortunately, I only noticed the infestation late at night when I went to the kitchen to get water, at which point it was clear the room was not habitable.

The next morning, I returned to the front desk to report the issue and return the keys. The staff member told me there was nothing she could do and provided me with the number 651-314-1207 to contact “Jasper.” When I called, I was told again that nothing could be done and that the front desk should handle it. This unacceptable back-and-forth left me without any support or solution.

Because of these conditions, I had no choice but to immediately secure alternative lodging at an additional cost to me. I am therefore requesting the following:

A full refund of my booking amount.

An additional $200 reimbursement for the cost of the room I had to book across the street.

If this matter is not resolved promptly, I will have no choice but to escalate my complaint, including bringing this to the attention of the City of Eagan Health Department, as the conditions in this hotel pose serious he

Self

6/10

Pleasant

12 Aug 2025

Keather

Nothing

2/10

Poor

05 Aug 2025

Ashley

The property already had garbage stacked at every door when we arrived. Then walked into a dirty room, floors were flithy, walls dirty and fridge was nasty. Then to top it off woke up to roaches in the room. Will not be stay here again and do not recommend.

Leisure Partner

8/10

Excellent

04 Aug 2025

melodye

Whirlpool tub

2/10

Poor

26 Jul 2025

Anne

Checked in ∧ checked out 30 minutes later. The air conditioning wasn’t plugged in, the smoke detector wasn’t in place. Front Desk person check on all of this. Put the smoke detector up and it started beeping after he left - needed batteries. Windows on 1st floor were out of their tracks. We left and found another place to stay.
We’d like a total refund. They said to contact Expedia since we booked through you.
You obviously have my name and email. Contact me ASAP re: a refund. I wouldn’t recommend this place to anyone.

Leisure Partner

10/10

Exceptional

19 Jun 2025

Griselda

Very clean with warm hospitality

2/10

Poor

27 May 2025

Keiona

The day of my stay tv wasn't working holes and so much damage in the room. It smelled like cigarettes and weed. Plus, anytime I went downstairs to ask for anything the lady with the unibrow always super rude, attitude seemed to be with only me because I’m literally waiting my turn to get a new card because my card stopped working she was very nice to the white lady and so crosses with me anytime I asked a question or wondered why room service never came and cleaned the room. Mind you I still never got my $100 back from my deposit. Me and my family were visiting from Illinois for a week. Very sad to find roaches bedbugs in our room will never be staying here again.

Business_and_leisure Family_with_children

2/10

Poor

24 May 2025

Lashandra

Do not stay!

The room I checked into had a lot of roaches.. the air didn’t work and the carpet was nasty.. not a good place to stay if you’re traveling.

Friends_and_family Family

8/10

Excellent

19 May 2025

Rochelle

Great place

We got the king size room w a queen or King pull out of couch
Was perfect and tons of room

Friends_and_family Family

6/10

Pleasant

11 May 2025

Amber

Mote comfortable beds

4/10

Poor

08 May 2025

Gerald

Property was not clean.
Key cards did not consistently work. We were assigned a room that wasn't clean. Difficult to regulate room temperature. Would never go back or recommend for other people.

Leisure Partner

6/10

Pleasant

08 May 2025

ROBIN

It was a quiet, clean building.... however the shower in my room 149 the faucet needed some attention-(it was loose) and no hot water?!

Leisure Partner

2/10

Poor

04 May 2025

Erin

Worst hotel i have ever been to

The room smelled like weed, had stains on the carpet, no blanket on the bed (only two paper thin sheets), a broken fridge, a broken remote and the jets in the jacuzzi tub we paid extra for didnt work. The hotel staff were no help when reported to.

Partner

2/10

Poor

03 May 2025

cecilia

Fire alarm beeping, smelly, room furniture old and poorly kept. Breakfast with awful coffee, …etc

10/10

Exceptional

29 Apr 2025

Aubra

everything was really good

Business Self

10/10

Exceptional

20 Apr 2025

Gabby

Great stay! Clean, comfy place and a very friendly staff. Would definitely come back!

Business Family

10/10

Exceptional

16 Apr 2025

Kiarra

Loved everything

Partner

10/10

Exceptional

01 Apr 2025

mason

The room was clean, well-maintained, and had all the amenities I needed for a comfortable stay.

Business Friends

10/10

Exceptional

25 Mar 2025

Celina

The room was clean and well-maintained.

Business Partner

10/10

Exceptional

24 Mar 2025

Tweed

stayed for 1 night, had professional staff that were very helpful, I'd stay again for sure!

Leisure Family

10/10

Exceptional

19 Mar 2025

Dean

Loved it, a great location and a great value. With BK n DQ right there as well!!!

6/10

Pleasant

09 Mar 2025

Charles

The room smelled like smoke. A lot of normal items were not in the room. Clickers, coffee, phone etc. No security on exterior doors.

10/10

Exceptional

25 Feb 2025

Laura

We enjoyed our stay. We felt safe and would certainly choose to stay there again. Everything was good

Leisure Partner

10/10

Exceptional

25 Feb 2025

David

We had such a wonderful time! We loved our stay.

Business Friends

2/10

Poor

15 Feb 2025

Thomas

They didn’t have no blanket in the room for property to say not to smoke. There was people smoking in their rooms.

Business_and_leisure Partner

4/10

Poor

15 Feb 2025

elle

So first off, when checking in the doorman took a while to check us in because his phone kept ringing and he would decline it, then when we got into the room everything looked good until i seen the caked on glitter something on the tables and on the couch. shortly after when i got some food delivered the fridge made the food taste horrible, how do i know this? because when i tried to food at home, it tasted much much better. sometime last night/this morning, we found ROACHES, yes roaches. then when we went to go drown it we seen another one dead, anyway we go to check out, we waited there for 15 minutes for someone to come, rang the door bell twice, and no one came, so ultimately we just left our keys and left. while leaving however we almost slipped and fell because there was no salt layed down and no one had shoveled. i should also mention that the side doors don’t lock, anyway please enjoy and stay safe if u come here !

Partner

10/10

Exceptional

27 Jan 2025

Caitlin

Great experience! The staff was friendly, and the room was clean and well-maintained.

Leisure Friends

10/10

Exceptional

27 Jan 2025

Mejia

The hotel provided excellent service, and the room was clean and comfortable. I had a pleasant stay and would definitely return.

Business Self

2/10

Poor

26 Jan 2025

nicole

Charged my card twice

8/10

Excellent

16 Jan 2025

Keyara

Nice and simple

Leisure Friends

4/10

Poor

11 Jan 2025

Sibylle

I did not feel safe in the hotel.

Leisure Family

6/10

Pleasant

08 Jan 2025

Glenn

Its aight

Leisure Self

10/10

Exceptional

06 Jan 2025

Cynthia M.

Very nice and clean. Helpful staff.

Leisure Family

2/10

Poor

05 Jan 2025

Carol

Had blood on the matrees and pad , smelled, fridge destroyed my food

Leisure Self

2/10

Poor

29 Dec 2024

Brian

Sheets were stained, toilet was leaking, smelled bad, in poor condition, looks like where you would go for a drug deal or bring a red light girl.

Leisure Family

10/10

Exceptional

26 Dec 2024

Holly

My stay at this hotel was absolutely fantastic!

Business Friends

10/10

Exceptional

26 Dec 2024

Mejia

I can't wait to return and highly recommend it to anyone visiting the area!

10/10

Exceptional

26 Dec 2024

Faith

The rooms were spotless and the beds were incredibly comfortable. The staff went above and beyond to ensure a pleasant experience.

Business Self

4/10

Poor

10 Dec 2024

Rochelle

Not great

Floor was dirty, fridge had mold on it, not blanket's on the bed, only as sheet
We froze!

Friends_and_family Family

2/10

Poor

01 Dec 2024

Donna

First-no one at the front desk for 15 minutes.The first room we saw was not acceptable (dirty, stains on carpet and furniture) so they showed us another unacceptable room. Then they took us to a room in the \"new\" section that was ok - not great. Many unprofessional DYI \"fixes\" - but no carpet and fresh paint and newer bedding that we felt safe to stay there.

Leisure Partner

4/10

Poor

26 Nov 2024

Dawn

The sheets were dirty window could not close to lock floor was not cleaned

Business

10/10

Exceptional

25 Nov 2024

Gabby

The hotel was neat and well-kept. The bed was super comfy, and the service was excellent. Would definitely recommend it for anyone visiting the area.

10/10

Exceptional

20 Nov 2024

Mackenzie

Great stay! The room was clean, quiet, and had all the amenities we needed. The staff was friendly, and the location was ideal for exploring the area. Would definitely stay again!

Business Partner

10/10

Exceptional

20 Nov 2024

rachel

Had a pleasant stay here! The rooms were tidy, the staff was polite, and the overall experience was hassle-free. Great value for the price.

Business Self

4/10

Poor

19 Nov 2024

Joseph

Property appears to have been recently come under new management and previous management clearly stopped doing any maintenance a LONG time ago. 1st room I was assigned was missing a window. Screens were bent and did not close all the way. 2nd room was in similar disrepair. Had all the windows but did not seal properly. Screens were bent and also did not seal. Hair dryer was not mounted to the wall, was simply placed on the vanity next to the sink - very unsafe. Outlet in bathroom needed to be replaced as it was cracked and chipped. Refrigerator was new, but was oversized and did not fit under the counter and had styrofoam and plastic coating still on the doors and shelves. Breakfast was minimal. Staff was great and very accommodating.

Leisure Self

10/10

Exceptional

16 Nov 2024

Brad

Well timed act of kindness

I was checking in late and had already paid for the room thru one of the travel sites. When I got there, they asked for my card to have the numbers for the security deposit. I gave them my card and when they swiped it, a message came back that I didn't have enough room left. I was embarrassed and trying to figure out what i could do to satisfy the security deposit when the man behind the counter told me not to worry about it. He said it was late and I looked very tired and he would give me the benefit of the doubt and waive the deposit this one time. That meant i got to proceed to my room and get some much needed sleep. I was so happy and relieved.

Partner

4/10

Poor

13 Nov 2024

Dennis

No comment.

Business_and_leisure Self

2/10

Poor

11 Nov 2024

Samantha

I travel with a service animal. The person checking us on argued with us for 5 mimutes about it being a pet and they dont have any pet rooms and that he couldnt come with. Finally they went to the back to \"check\" and let us check in.
The hotle is currently under renovation. We had to go through the swimming pool area, which was filled with broken furniture and tvs, with lots of power tools and wood laying around, just to get to the desk. The pool area was dim and unsafe due to nails and screws just loose on the ground. There was no carpet on the floor by the desk in the lobby and you had to make your way around the sticky glue stuff they used.
By the next morning, carpet had been laid but breakfast was lacking. It consisted of bagels, toast, apples, or plain cereal. There was milk (it was icy) and juice. We had to leave the hotel and walk around the building to get to breakfast.
I booked my stay many months ago, when the hotel was under a different company. When i booked, they advertised a pool and hottub. As previously mentioned, those were both completely full. The pool was the reason i selected this hotel compared to any others at the same price. Had i known the pool was no longer open, i would have canceled my reservation and booked elsewhere.

Business_and_leisure Friends

10/10

Exceptional

10 Nov 2024

Charity

It was a nice property. First time staying here.

Leisure Partner

2/10

Poor

10 Nov 2024

Verified traveler

Stay Away

Beware ... hotel is in transition to new ownership. Current facility is in need of a tremendous amount of repair. Carpeting on stairs in need of repair. Indoor pool area not available (used for broken furniture storage). Door leading to outside of building not locked.

Room had broken security lock on door, no sink drain covers, broken toilet paper holder, broken heater cover. TV only operates in TV mode (no HDMI), but you have to get desk person to come up with his remote to get it into TV mode. Wifi is not password protected.

Staff is minimal. Housekeeping is minimal. Breakfast are a floor is often a sticky, gooey mess.

Stay away from this place for at least 6 months.

Friends_and_family Friends

6/10

Pleasant

07 Nov 2024

Jason

Place is being renovated and is a dump

Business_and_leisure Self

2/10

Poor

05 Nov 2024

HEATHER

I would never stay in this place again.

10/10

Exceptional

03 Nov 2024

Isidro

Saludos buen trato lindas abitaciones

2/10

Poor

31 Oct 2024

Logan

Roaches everywhere

6/10

Pleasant

31 Oct 2024

Verified traveler

The facility was run down, updates seem to have been started but what was done were haphazard at best. Rummage sale furniture in the room. Clean bed and quiet night.

Business

8/10

Excellent

27 Oct 2024

Mark

Incredibly large room and great front desk!

Business_and_leisure Family

10/10

Exceptional

25 Oct 2024

Samantha

This is a great place for families! Comfy, cozy and quiet!

Business_and_leisure Family_with_children

4/10

Poor

24 Oct 2024

Robert

Smelly, significant disrepair, missing window pane, exterior door insecure, most room lights and TV did not work

Leisure Family_with_children

6/10

Pleasant

21 Oct 2024

Verified traveler

Depends on your needs

The staff i interacted with was great in my opinion. They all came off helpful and kind.
The hotel itself just had too many defiencies for a good staff to overcome.

Business

10/10

Exceptional

19 Oct 2024

Genevieve

The perfect blend of luxury and comfort, making our trip memorable.

Leisure Family_with_children

10/10

Exceptional

19 Oct 2024

Peter

Can't wait to return! Everything from check-in to check-out was seamless.

Business Self

2/10

Poor

17 Oct 2024

LaTasha

Disgusting

Friends_and_family Family

4/10

Poor

14 Oct 2024

Thalia

Walls are too thin, pool and sauna closed, barely a gym. Looked like one of the locks was yanked out my door

Leisure Self

10/10

Exceptional

13 Oct 2024

Amy

For an older place upgrades being done.
Got King rm, suite with jaccuzi tub-great price! Extremely spacious. Fast ck in. Several drs to park by wherever your rm is at. Pool down Oct 24 but we didnt need it with a jacuzzi rm. Recommend

Leisure Family

10/10

Exceptional

09 Oct 2024

Gabby

This hotel exceeded my expectations! The staff was welcoming, the rooms were spotless, and the location was perfect. I would definitely stay here again!

Leisure Partner

10/10

Exceptional

09 Oct 2024

DeLosSantos

I had a fantastic stay at this hotel! The rooms were clean and comfortable, and the staff was incredibly friendly and helpful. I highly recommend it for a relaxing and enjoyable experience.

Business Family

10/10

Exceptional

08 Oct 2024

Timothy

.

Leisure Partner

4/10

Poor

07 Oct 2024

Carlos

Im not sure if they were remodeling or what. My room had stains on the sheets and walls. Shower curtains and bathtub were moldy. Not a little bit of mold, quite a bit. So bad i did not shower. Sink was broken but faucet worked. I do not recommend staying here.

Business Self

6/10

Pleasant

07 Oct 2024

James

I recently stayed at this budget hotel priced at around $55 a night, and it’s true what they say: you get what you pay for.

Pros:
The highlight was the suite layout, featuring a separate living room that provided extra space and privacy. The room was equipped with a fridge and microwave, which is great for saving on meals, and the air conditioning worked well to keep things comfortable. Additionally, the hotel’s main areas seemed to be nicely remodeled, giving an impression of improvement.

Cons:
However, there were several issues during my stay. The most frustrating was the key situation; I had to return to the front desk multiple times for new keys as they wouldn't work. None of the ice machines were operational, requiring trips to the front desk for ice. There was also no phone in the room, which wasn’t a huge deal until I needed assistance—no one answered when I called the front desk, forcing me to go downstairs for any requests.

Conclusion:
Overall, if you're looking for an affordable place and can overlook some inconveniences, this hotel may suit your needs. The suite amenities add value for the price but be prepared for a few hiccups. It's a decent option for budget travelers, but don’t expect luxury.

Leisure Friends

4/10

Poor

05 Oct 2024

Renae

Stained sheets took 3 exchanges to get I stained ones, 1st room with a spa tub had burn holes in comforter, toilet would not come clean even when housekeeping tried to reclean it and we found a wrapper for a blunt in the top dresser drawer. Staff gave us a different spa tub room and it also had burn holes in the 1970’s style comforter even though both rooms were non-smoking. All 4 lights above the spa tub did not work, 2 had bulbs, 1 had no bulb and the other recessed light had been converted to a ceiling hook and the light dimmer knob was missing and the spot it went in was covered by paper. Far corner of spa tub was filthy and I cleaned it some. The shower surround had black mold on the horizontal line where the surround pieces met. Carpet was also disgusting in the room. The pool and hot tub were not open and we were not made aware of this when we reserved. The common area and halls did not have AC. There is remodeling occurring and staff tried to be as accommodating as they could considering how little there was they could really do under the circumstances.

Leisure Partner

2/10

Poor

04 Oct 2024

Craig

I gave poor ratings but maybe unfair. The room cost $52 when every other hotel in the area was $130 or more. What would you expect? I got what I paid for, a run down dirty hotel.

4/10

Poor

30 Sep 2024

Matthew

Bought by another company. Currently going through renovation. Found a cockroach in room but they were nice enough to get us a new room and allowed me to review it before accepting. Saw a man in a skirt and wing walking down hallway. I guess it's like an extended stay so you have a lot of bad folks living there. Hopefully once the new owners get things going it will be a real nice hotel. So if you are reading this give it some time before booking.

Friends_and_family Family

6/10

Pleasant

30 Sep 2024

Cash

At first I genuinely thought it wasn’t clean. I bought my own cleaning supplies because I was sketched out, partially because of the other reviews, partially because it looked like it wasn’t clean. I tried to clean it, and it turned out it was pretty clean. It only appeared dirty because it’s old. That’s the only downside of this property. It’s not shiny and sparkling, not because it’s dirty. It’s just an older building. It’s perfectly fine. I believe the hotel had been run downhill by the previous owners, but it recently changed management and they’re working on turning the place around. You can tell they’ve made some improvements, and they’re still working on it. New carpet, new decor, remodeling and buying new appliances and such. The construction was in no way invasive or an annoyance to our stay. The pool was closed but we weren’t planning on using it. I want be fair and honest about this place. It does give you the ick at first, because it is old and it looks it. But it’s not dirty, it’s not terrible as I was led to believe by the other reviews. Everything worked fine. The water pressure was good. They also did have breakfast. I will be fair with that as well though, and that was not a point in their favor. The breakfast sucked. Overall, not a bad place. It’s a functional place to stay. If you don’t mind things looking old and some subpar breakfast, go for it. It’s a decent price. If you want a shiny room that you can tell looks clean, maybe hold off on this place.

Leisure Partner

4/10

Poor

27 Sep 2024

Douglas

Nope

Business