Name: AmericInn by Wyndham White Bear Lake St. Paul
Address: 4675 White Bear Parkway, White Bear Lake, 55110, US

4/10

Poor

19 Jul 2026

Jesse

Room had bare minimum towels. House keeping didnt do a thing the 3 days we were there. Carpets and walls havent had a proper clean in awhile. Appliances all had their \"quirks.\" Pool area had 4 towels and just dingy. Across the board this place was clearly \" bare minimum \" ran mentality. Would never recommend. Will never visit again.

Family_with_children

6/10

Pleasant

12 Jul 2026

Ryan

It was warm outside the two days we were there, however, I don’t feel like it was so hot and humid that the rooms should have smelled musty and the bedding felt damp. Made it hard to sleep.

Friends

8/10

Excellent

12 Jul 2026

Vachukee

Overall, a good hotel to stay at. Rooms/building did seem a little outdated but still in great condition. Breakfast was great. Staff was friendly and very helpful!

Partner

8/10

Excellent

11 Jul 2026

Leslie

Love the location and restaurants. Some of the the staff need a little brush up.

Self

8/10

Excellent

09 Jul 2026

Bruce

Good value for the price. Breakfast was good. Remote control for the window shade put the shade up but would not put it down so shade was up all night. Had to change clothes in bathroom.

10/10

Exceptional

03 Jul 2026

Hillary

I absolutely love this hidden gem!!! Staff is so kind and helpful, they never hesitate to make sure our stay is as comfortable as possible!!!! Breakfast was yuuuummmmmy!!!! Egg rounds and sausage, breads, cereal, hardboiled eggs, some days biscuits and gravy (all days fried potatoes, just microwave them a smidge bit and they'll be perfect!)... Bath towels were the softest and best I've EVER experienced at a hotel! Hubby and 5 y/o (on the spectrum) had a BLAST in the pool! they have an outside patio with grill and cornhole... Over all i give this place an 11/10!!!!!

Family_with_children

8/10

Excellent

27 Jun 2026

Louise

Cleanliness was excellent. Staff helpful when contacted.
Elevator was out of order.
Breakfast items were hit-or-miss.

8/10

Excellent

22 Jun 2026

Lyle

The staff was very accommodating and kind!

Family

10/10

Exceptional

19 Jun 2026

Joseph

Great place to stay. Could use a remodel, but it’s nice.

Partner

2/10

Poor

13 Jun 2026

Michael

Hot tub was broke, booked 2 rooms together and we were on separate floors, sink faucet was broken, shower drain was slow and gross...air conditioner barely worked.... the entire room reeked of curry or Indian food..... it literally was AWFUL for over 500$ for 2 rooms on different floors for 2 nights!! Very very upset

Family

6/10

Pleasant

08 Jun 2026

Diane

The staff was very helpful when asked for help. We were there 3 nights. We had to ask for towels for 2 people. The trash was never emptied or the room cleaned.

Family

2/10

Poor

07 Jun 2026

Benjamin

Very disappointing stay. Not well maintained, the room was not very clean and had an interesting smell, the hot tub’s jets were out of order, and there was a constant smell of marijuana in the hallways and lobby. Will not stay here again.

Family_with_children

8/10

Excellent

04 Jun 2026

James

A good inexpensive place with great access to I-35 and easy connection to I-694. Not far from White Bear Lake. The room was good and bathroom met expectations. The breakfast bar did not include Gluten Free options, such as eggs and bacon. Staff was responsive to inquiries. Met expectations and needs.

Self

4/10

Poor

03 Jun 2026

Timothy

Freeway noise kept me awake!

6/10

Pleasant

01 Jun 2026

Christina

The hot tub did not work. No towels. Just no help when needed.

Family_with_children

2/10

Poor

28 May 2026

Vivian

Terrible. No tienen servicio de housekeeper a menos que uno lo solicite . Pero no te lo dicen al hacer check in.

Friends_and_family Family

10/10

Exceptional

17 May 2026

Alexis

Great service

6/10

Pleasant

17 May 2026

Cassie

There was damage in the hotel room prior to our stay that wasn’t fixed (huge hole in the wall, towel bar was off the wall). There was an odd smell in the room like someone tried to cover up cigarette smoke. There were no towels in the room; we had to find someone to get those. There was no breakfast in the morning, not even coffee. Some of the outlets in the room didn’t work. The sheets were clean and staff I had contact with were nice.

Family_with_children

6/10

Pleasant

15 May 2026

Aleisha

The staff was friendly and it was very easy and quick check-in. I liked the location with of conveniently located stores and restaurants but felt very secluded and in nature. There was not much for a breakfast that I saw but I just passed through later. The room appeared to be clean but we had a few ants on the bathroom counter and it seemed they must have been running very low on toiletry supplies. We had 2 towels with wash clothes and 1 bar of soap for the shower and the sink 1 bottle of shampoo and a half a bottle of conditioner. But I liked the hotel otherwise

Friends_and_family Friends

10/10

Exceptional

12 May 2026

Hailey

Room was clean staff were on top of it .
Breakfast was good.+Pool hot tub and sauna were an added plus.
Location tucked back away . The 1 bedroom suite. It was nice having the living area separate from where we slept ..
Deposit paid 100 cash and I got it back at checkout.

Friends

2/10

Poor

11 May 2026

Erica

Horrible service and nasty hotel

Friends_and_family Family

2/10

Poor

05 May 2026

Karri

Absolutely awful, tried to work with management and hotels.com and no resolution! Unsafe! The plug in for my heater was fried and they couldn't put me in another room as they claimed to be full. Had to scramble to find another hotel.

10/10

Exceptional

05 May 2026

Eli

Good front desk lady friendly and helpful thanks

Partner

8/10

Excellent

03 May 2026

Jared

Room was quite dirty, but the staff was friendly. Feels very outdated and old.

Partner

10/10

Exceptional

21 Apr 2026

Joseph

Always a great stay

Partner

8/10

Excellent

20 Apr 2026

VICTORIA

The room was very clean but the bathroom needed small maintenance items.
The breakfast was very good.
Location was exactly what we needed.
The spa was nice, the sauna wouldn't work.

Partner

10/10

Exceptional

18 Apr 2026

Raymond

We enjoyed our stay here.

Family

10/10

Exceptional

13 Apr 2026

Beth

I wanted to recognize the young woman who staffed the desk for the afternoon shift. It was busy, there were a number of small things (no fault of hers!) that went awry, and she handled it all with grace and courtesy. She told me later it wasn't her usual shift. I'm sorry I didn't get her name but she deserves recognition for her calmness under pressure and her creative problem-solving.

Self

10/10

Exceptional

12 Apr 2026

Heidi

The breakfast was cold.

Partner

8/10

Excellent

22 Mar 2026

Tammy

Staff and Breakfast was excellent!

Friends_and_family Friends

2/10

Poor

01 Mar 2026

nicole

The hard wired smoke detector kept beeping. We tried to remedy the issue but the front desk didn't seem to care. I wanted to call the fire department because that is a hazard.
Then, the hot tub malfunctioned and was also dirty. Never coming back

2/10

Poor

21 Feb 2026

Michael

Tv service didn’t work

Family_with_children

6/10

Pleasant

21 Feb 2026

Amanda

Jaquzzi wasnt working all weekend. The pool was cold. Birthday party saturday night that took over the pool area.
Shared gallon of milk for breakfast was not sanitary. Sausage was watery. About 2 inches of water in container.
Hope next time breakfast is better

Partner

6/10

Pleasant

19 Feb 2026

Melanie

It was fine, nothing more than that. The hottub had so much sand in the corners though. We still sat in it...
Needed ear plugs for the kids running the halls.
I slept fine, family slept ok. They didn't wear ear plugs though.
Could use a small gym, i really wanted to use one, the weekend we were there it was well below zero!

Family_with_children

6/10

Pleasant

18 Feb 2026

Cynthia

The breakfast is usually amazing at AmericInns and this one was sub par at best.
The pool was also way too cold to swim in so we were unable to use that amenity and lots of families were complaining about and the fact they couldn't swim there. People were paying for guest passes at Lifetime across the street just to have a place to swim.

Partner

6/10

Pleasant

06 Feb 2026

Norah

Room - a hit rough
Pool - a little icky - had to ask for the tiny, way to small pool towels each time

Leisure Family

6/10

Pleasant

28 Jan 2026

Brittany

Fair

4/10

Poor

22 Jan 2026

Josephine

Well to begin. The check in area had about 10 large bin out as if they were moving and it was messy. The pool area did not have towels. The hot tub only had half of the jets working. The sauna was broken or not working. There were other guest staying that were extremely loud past 1030pm. Children were running up and down the halls. Parents in the lobby eating area were extremely loud. We had to be up for a competition very early so sleep was important. In the morning by 720 there was no breakfast left like waffles and other items. Very disappointed.

Business Family

10/10

Exceptional

18 Jan 2026

Dawn

Very nice

Self

10/10

Exceptional

18 Jan 2026

terry

Room was great

6/10

Pleasant

08 Jan 2026

Randy

My room was pretty nice and well equipped. I stayed in a suite. Fairly inexpensive. The breakfast food was terrible and hardly digestible.

Leisure Self

6/10

Pleasant

02 Jan 2026

Sandra

Pool was cold. Sauna not working. Breakfast on Friday day no protein offered. Thursday the sausage patties brought out were not hot. Room was cleaned on the first day, not the second day. Even though I asked for house keeping both days.

Leisure Family

2/10

Poor

01 Jan 2026

Katrina

No refund 1 hour after booking

10/10

Exceptional

01 Jan 2026

Manny

Hot tub had very hot water if desired. Room had alot of open space to move around. And was very clean over all. Only thing that i noticed was one of the ceiling vents had not been dusted for a long while. Otherwise we are very happy with our stay there.

Leisure

8/10

Excellent

30 Dec 2025

Janice

Darwin helped me when my car got stuck after the big storm. He went way out of his way to get me out and on my way.

Leisure Self

10/10

Exceptional

26 Dec 2025

Sara

maazing

10/10

Exceptional

26 Dec 2025

Sara

amazing

Partner

2/10

Poor

17 Dec 2025

Sean

As soon as I walked into the lobby the placed smelt of marijuana and cigarettes. I just walked past got my room and head there. The room had the same marijuana and cigarette smell with a cleaning solution trying to mask the smell. I turned to go tell the front desk I couldnt stay in this room, when I turned they did not have a secondary lock on the door. It felt very unsafe there. They moved me to a new room. When I got there I saw that there was only 1 outlet for electronics that was next to the TV. There were no other outlets in the room. I went to lock the door, and this door also didnt lock on the main door handle. I went back to the front desk again. They gave me a new room again. I was late for an appointment so I dropped my stuff and left. When I got back that night the smell of marijuana and cigs still covered the lobby and my room. I was getting a headache and said enough is enough I will not stay the night here or continue my stay. I went to the front desk asking for my receipt and that I would not be staying here and would be leaving. The person in charge said they were not allowed to give me a receipt because the manager had to do that....I have never stayed at a hotel where they have ever said that. I left before midnight not even staying in my room more than 30 minutes the entire time I was there. They told me they may or may not be able to take the charges off the other 3 nights. I wasnt even sure if I was going to get my money back. DO NOT STAY THERE.

Friends_and_family Friends

8/10

Excellent

23 Nov 2025

Erica

Clean room and nice staff

Friends_and_family Family

8/10

Excellent

10 Nov 2025

Brian

was pleasantly surprised by how nice this property was. Pool and hot tub were warm and clean. For an older motel you could tell it had been updated. It was a great value for the price. Room was clean and bed was comfortable.

Leisure Partner

8/10

Excellent

03 Nov 2025

Kayleigh

The room was spacious (they put me in an accessible room) and the staff were mostly fantastic. The pool and sauna were available to use and the location is good.

Leisure Self

4/10

Poor

28 Oct 2025

Kendra

The lobby area wreaked of marijuana. The breakfast was the worst continental I've ever had. They were out of most items by 8am and there was not much variety to begin with. Glad it was just an overnight stay for us.

Leisure Family

2/10

Poor

24 Oct 2025

Ayla

I stay at hotels about 10 days every month so I've been to a ridiculous amount of hotels and this hotel room was the second grossest one I've ever been at. The outside of the building looked nice and the lobby was also nice minus the unusually strong smell of chlorine for a hotel with a pool... well i got into my room to find urine on the toilet seat and surrounding the toilet, no shower curtain at all, toe nails on the carpet, a weird yellowish orange goo smeared on one wall and in a few random locations, cracked outlits with spaces large enough for any childs fingers to slide in and touch live wires and even a few egg sized holes in the walls. I am honestly unsure how they remain open. The only positive thing I have to say about it is that the front desk worker was very nice. I did call the corporate number that I was told to call about the issues... and yes I have not heard anything. Honestly would sleep in my car over this place. Id be uncomfortable but I'd be clean and that takes priority in my book.

Business_and_leisure Partner

4/10

Poor

22 Oct 2025

Bruce

Breakfast was cheap chemical and sugar laden with synthetic flavors. The cleaning staff were all nice, but our room was not cleaned during our 5 day stay perhaps due to a misunderstanding, you apparently have to request any kind of cleaning

Leisure Family

10/10

Exceptional

21 Oct 2025

Amy

Hot tub was perfect

4/10

Poor

21 Oct 2025

Dana

This is a zero out often stars really. Worst “hotel” I’ve stayed at in a while. No elevator. Entire floor smells like pot smoke, people are clearly lighting up in their rooms. Staff were often not available. Filled out required form at 7am to have towels delivered and they didn’t come until the next day and room didn’t appear to have hairdryer and front desk staff noted “someone must have stole’ it” and offered no solution. I asked if they could grab one from a vacant room?! Hotel is run down and needs a major update and some attention from management in training and facility cleanliness. I slept on a towel which details how unclean I felt it was. Good location, however, so a shame it’s been neglected. Just a glorified motel.

Business_and_leisure Self

10/10

Exceptional

20 Oct 2025

Carisia

Good location and cheap stay. I didnt get breakfast so im not sure how to rate it. The hotub was down but i swam in the pool.

Business_and_leisure Family

8/10

Excellent

14 Oct 2025

Kent

I only wish the breakfast went longer. My wife had a hard time getting up. She is a late sleeper. Otherwise it was great.

Leisure Partner

2/10

Poor

24 Sep 2025

Olivia

Very disappointing renting the king suite room...and absolutely no help with a refund due to the poor room condition.

Walked into the room and the blinds were down and it was right near the interstate and i swore the windows were open. Nope that is how loud that room is. I took a video of the noise coming in...no real person would be able to sleep listening to that. Expedia even called right after we checked out and talked to the girl at front desk and she confirmed the room was loud as well.

Went down to front desk and asked if we could switch rooms, willing to downgrade to a queen bed as long as it was quieter, she said they were booked. Went back up to the room and my husband and i decided to check out as there was no way we could have slept in there.

I have reached out to Expedia help with a refund with no success as they apparently called the manager, even though i did check in and didnt cancel anything but the manager still said nope no refund rate but yet the hotel did not provide a room that was realistic to stay in due to the noise.

So I lose out on $$ because the hotel doesn't want to state anywhere on this booking that the room is noisy and take your money and tell you too bad.

I have reached out to Wyndham direct as well and no help.

Very disappointing to lose out on money and scramble to find another hotel because they dont properly advertise there rooms.

Leisure Partner

8/10

Excellent

17 Sep 2025

Nekesa

Love inside look ...hard to get into pool room..
Tv remote 2nd one called came up with other

Leisure Partner

10/10

Exceptional

17 Sep 2025

Thomas

Great staff and comfortable clean facilities.

Leisure Family

10/10

Exceptional

16 Sep 2025

David

great handi accessible room. Clean and modern. Breakfast was substantial and good. would stay here again

Leisure Partner

6/10

Pleasant

15 Sep 2025

David R. Huggett

Understaffed. Location was good. Breakfast was a joke. Ran out of coffee every day unless you get there st 6 am.

Leisure

8/10

Excellent

13 Sep 2025

garth

clean

Leisure Family_with_children

2/10

Poor

03 Sep 2025

Christa

Wished the hot tub could have worked in the room i was in, and wished the hot tub water in the swimming pool area was a little bit more warmer and not luke warmed water. My keys got deactivated and had to be reactivated , Expedia third party was horrible when i was in the system for a reservation never again through Expedia

Leisure Family_with_children

10/10

Exceptional

03 Sep 2025

Cheryl

Toilet was not clean
Faucet in tub made noises (vibration)
It stopped after I turned faucet to shower

Friends_and_family Friends

10/10

Exceptional

02 Sep 2025

Melanie

They lady work at the desk was great and friendly and really helpful

Business_and_leisure Family_with_children

4/10

Poor

29 Aug 2025

Verified traveler

AmericInnns are not what they use to be. I traveled extensively throughout MN over the years and use to find AmericInns to be reliable and consistent but cleanliness and service have been worse since becoming Wyndham

Business

10/10

Exceptional

15 Aug 2025

Lester

Nice Visit

Nice hotel. It has a comfortable feel.

Friends_and_family Family

10/10

Exceptional

09 Aug 2025

John

Love the jacuzzi room. The pool, hot tub and sauna was very nice and relaxing

Leisure Partner

8/10

Excellent

02 Aug 2025

Andra

Food on sidewalk outside front door

Leisure Self

8/10

Excellent

29 Jul 2025

Shoua

Every things okey

6/10

Pleasant

23 Jul 2025

Laura

The exterior door was always propped open. Our door and bathroom door would never shut all the way.

Leisure Family

8/10

Excellent

21 Jul 2025

Cynthia

It was ok, loud highway close by, the 2nd bed was too close to the ac unit which made it hard to get in and out. They tried to update it, it was ok. It felt clean enough. Maybe I’m just picky.

Leisure Family

10/10

Exceptional

19 Jul 2025

Al

Nice and clean. No elevator - I’m 90 and wife 82. Hard hauling luggage up to second floor! Comfortable room tho! Highway traffic somewhat loud.

Friends_and_family Family

2/10

Poor

19 Jul 2025

Scott

Uncomfortable room

The room we got smelled like stale smoking. The fan in the AC made lot of noises & it was not relaxing or calm. Got a fan from the front desk and it was covered with dust. The bed was not made as we could see the corner was half covered. We reserved for 3 nights but after one night, we had to go to a different hotel.

Friends_and_family Family

2/10

Poor

12 Jul 2025

Kelly

Cleaning lady jennifer needs a new job.

Che ked in gave me a room wish was alread had people in. NAKED PEOPLE. pubic hair in bathtub soaked towels. Cobwebs on 🔥 sprinkler in bathroom. Who the hell leaves a bathroom like that. Jennifer was the person who cleaned ut last according to the letter on table. FIND A DIFFERENT JOB CUS U SUCK AT CLEANING.

4/10

Poor

11 Jul 2025

Katelin

Takes too long to get your money back and they take out way to much

Leisure Family

8/10

Excellent

06 Jul 2025

Brett

Everything was good, just need some vending machines or sell pop/water/juice, chips, chocolate bars and such behind the desk!

Leisure

6/10

Pleasant

02 Jul 2025

William

This is a renovated property that is very clean and new. Breakfast is very modest but serviceable.
My complaint comes with the tiny pillows that provide no support. I also had very loud neighbors that argued for hours after midnight. The staff did nothing. I believe there were few staff on duty to do anything. I also left my toiletries bag at the hotel which contained medications. No one ever called to help return the items.

6/10

Pleasant

30 Jun 2025

M Duane

Our room smells smoky even though it’s non smoking. We used our bathroom spray to help with the odor. Our check in wasn’t the best.

6/10

Pleasant

29 Jun 2025

James

Nice property. No impressed with breakfast

Leisure Family

6/10

Pleasant

28 Jun 2025

Verified traveler

Bathroom need a remodeling.

Friends_and_family Friends

2/10

Poor

22 Jun 2025

Kari

I had a King Suite paid for, I did not get a suite, it was a standard room with two full beds. Not at all what I paid for. Spoke to the front desk, they would not credit me. The hotel was hot. No coffee available in the am, breakfast had a few peices of bread for toast, one muffin, two yogurts at 7:30 am. Will never book through Expedia again.

Leisure

6/10

Pleasant

15 Jun 2025

Michael

During a 2-night stay, our room towels were not replaced, even though we placed them on the floor as the sign by our sink directed. When I asked about this at the front desk, they showed me a 1/4 sheet of paper - a form that no one gave us at check-in - informing us that we needed to request towel service. Not pleased with this lack of service having spent well over $100/night Additionally, when I attempted to call the front desk to ask about this, our room phone did not work; and the end of the hall security door had a broken lock and the mechanism was taped over so door was always unlocked. Hardly call this secure. The clerk at checkout apologized for the situation and said he’d tell the clerk who checked us in about her failure to inform us about their towel policy.

Leisure Partner

6/10

Pleasant

15 Jun 2025

Jennie

The side doors are taped so they are not secure from the outside. The hotel smells like stale cigarette smoke.
Fridge in room is completely iced and not working. Microwave is old. No hangers.

10/10

Exceptional

10 Jun 2025

Carl

Nice place. Close to highway but room seems quiet.

Business Self

10/10

Exceptional

09 Jun 2025

Verified traveler

The staff is why I would give it a 5 star. Friendly and super helpful.

Friends_and_family Family

6/10

Pleasant

03 Jun 2025

James

Had room across from ice machinr

Partner

8/10

Excellent

10 May 2025

Stephen

Good stay. Thank you!

Business Self

4/10

Poor

05 May 2025

Verified traveler

Not Great…

Loud and by the highway, low flow toilets, and the AC in the room didn’t work properly. Do not recommend.

Business

6/10

Pleasant

05 May 2025

Verified traveler

Ok stay

Rooms were fine. Bathroom a little dirty. No wash cloths. Had to request at desk. At 8:30am they were out of coffee and breakfast items. Had to wait a while to replenish then food and coffee was gone again.

Partner

6/10

Pleasant

30 Apr 2025

Cassandra

Everything was great minus the teenagers that came into the pool area and blasted their music on speaker which was not child friendly. That was the only bad thing about the stay

Self

4/10

Poor

27 Apr 2025

Erik

Property shows signs of age. Biggest issues are no front desk staff on Friday nights for check ins, you have to call on a phone and wait. Took multiple calls before front desk picked up to call for extra towels. Staff unsure how to work hot tub / sauna equipment

Leisure Family

10/10

Exceptional

26 Apr 2025

Carol

I just an elevator since a senior citizen with bags

Leisure

8/10

Excellent

20 Apr 2025

Talia

Clean and peaceful.

2/10

Poor

20 Apr 2025

Samuel

The cleaning staff stole my girlfriend’s wig and speaker. They entered the room while we was still in there and never knocked. We accidentally left stuff in the room and I went back in after 1 hour of leaving and our stuff was gone. And the cleaning lady was gone and out of sight. Property staff are no help in this situation. Hide your stuff!!

Leisure Partner

10/10

Exceptional

16 Apr 2025

Josh

Best place ever

Leisure Partner

6/10

Pleasant

11 Apr 2025

Brian

Breakfast was not very good. All hot items were empty