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Relexa Hotel Bellevue

Hamburg · Germany

An Der Alster, 14View location

8.4/10Excellent1,001 Reviews
Cleanliness8.6/108.6
Service8.6/108.6
Comfort8.2/108.2
Condition8.0/108.0
Location8.8/108.8
Neighborhood9.0/109.0
Amenities7.8/107.8
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  • Business hotels
  • Sustainability certification
  • Historical

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Relexa Hotel Bellevue

Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and concierge services. Additional amenities at this hotel include a banquet hall and a vending machine.

Enjoy a meal at Alster Charme, or stay in and take advantage of the hotel's room service (during limited hours). Buffet breakfasts are served on weekdays from 6:30 AM to 11:00 AM and on weekends from 7:00 AM to noon for a fee.

Featured amenities include express check-in, express check-out, and a 24-hour front desk. Planning an event in Hamburg? This hotel has 215 square feet (20 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite.

Stay in one of 85 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.

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With a stay at relexa hotel Bellevue, you'll be centrally located in Hamburg, within a 5-minute drive of Hamburg Messe and Congress and Reeperbahn. This hotel is 2 mi (3.2 km) from Miniatur Wunderland and 2.3 mi (3.6 km) from Hamburg Cruise Center.

Stay in one of 85 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature hair dryers and toothbrushes and toothpaste.

Conveniences include desks, housekeeping is provided on request, and irons/ironing boards can be requested. Featured amenities include express check-in, express check-out, and a 24-hour front desk. Planning an event in Hamburg? This hotel has 215 square feet (20 square meters) of space consisting of conference space and a meeting room.

Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Non-smoking
Business facilities
Banquet facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

Noise-free rooms not guaranteed Professional property host/manager GreenSign Hotel Pets allowed Only dogs and cats are allowed Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city: EUR 6 per person, per night

    We have included all charges provided to us by the property.

  • You need to know
    • Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • Only registered guests are allowed in the guestrooms.
    • This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Noise-free guestrooms cannot be guaranteed
    • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately EUR 20 per person
    • Self parking fee: EUR 15 per night
    • Pet fee: EUR 15 per pet, per night
    • Service animals are exempt from fees
    • Late check-out is available for a fee (subject to availability)
    • Rollaway bed fee: EUR 35.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    German

    English

Nearby attractions

Alster Lakes 0.2 km / 0.1 mi
Schauspielhaus 1 km / 0.6 mi
Inner Alster Lake 1 km / 0.6 mi
Hamburger Kunsthalle 1.1 km / 0.7 mi
Moenckebergstrasse 1.4 km / 0.9 mi
Levantehaus 1.5 km / 0.9 mi
Jungfernstieg 1.5 km / 0.9 mi
Marienkrankenhaus 1.5 km / 1 mi
Europa Passage 1.6 km / 1 mi
Markthalle Hamburg 1.6 km / 1 mi
Mundsburg Center 1.6 km / 1 mi
Neuer Wall 1.7 km / 1.1 mi
Casino Esplanade 1.8 km / 1.1 mi
Rathausmarket 1.8 km / 1.1 mi
Hamburg City Hall 1.8 km / 1.1 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 1900
  • Year of most recent renovation: 2006
  • Total number of rooms: 85
  • Number of floors (main building): 4
  • Number of floors (annexe): 4
  • Single rooms: 35
  • Double rooms: 48
  • Suites: 2
  • hotel
  • American Express
  • EC
  • Diners Club
Show 35 more facilities & services
  • MasterCard
  • Visa
  • Maestro
  • City centre
  • Bus/Train station
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Room service
  • Laundry serviceExtra charge
  • Multilingual staff
  • Hotel safe
  • Lift access
  • Terrace
  • Bicycle storage
  • Concierge
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Bar
  • Restaurant: 2
  • Non-smoking area
  • Highchairs
  • Banquet hall
  • Conference room
  • Meeting room: 6
  • GreenSign Hotel
  • Breakfast
  • À la carte lunch
  • À la carte dinner
  • Non-smoking establishment
  • Minimum check-in age: 18
  • Canoeing
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Relexa Hotel Bellevue

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE TWO BEDSSINGLE • TWO BEDSSGL.2B

    Photos are not available for this room type.

    Relexa Hotel Bellevue

    SINGLE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE PREMIUM QUEEN BEDDOUBLE • PREMIUM QUEEN BEDDBL.PI-QN

    Photos are not available for this room type.

    Relexa Hotel Bellevue

    DOUBLE PREMIUM QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    PREMIUM QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.PI-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room ONE BEDRoom • ONE BEDROO.1B

    Photos are not available for this room type.

    Relexa Hotel Bellevue

    Room ONE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    ONE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.1B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE STANDARDTRIPLE • STANDARDTPL.ST

    Photos are not available for this room type.

    Relexa Hotel Bellevue

    TRIPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SINGLE USE PREMIUMDOUBLE SINGLE USE • PREMIUMDUS.PI

    Photos are not available for this room type.

    Relexa Hotel Bellevue

    DOUBLE SINGLE USE PREMIUM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–2 • Adults: max. 1 • Children: max. 1
    Room type
    DOUBLE SINGLE USE
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: DUS.PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Relexa Hotel Bellevue

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SINGLE USE PREMIUM QUEEN BEDDOUBLE SINGLE USE • PREMIUM QUEEN BEDDUS.PI-QN

    Photos are not available for this room type.

    Relexa Hotel Bellevue

    DOUBLE SINGLE USE PREMIUM QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–2 • Adults: max. 1 • Children: max. 1
    Room type
    DOUBLE SINGLE USE
    View / characteristic
    PREMIUM QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DUS.PI-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin PREMIUMDouble or Twin • PREMIUMDBT.PI

    Photos are not available for this room type.

    Relexa Hotel Bellevue

    Double or Twin PREMIUM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE KING SIZE BEDTRIPLE • KING SIZE BEDTPL.KG

    Photos are not available for this room type.

    Relexa Hotel Bellevue

    TRIPLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE PREMIUM KING BEDDOUBLE • PREMIUM KING BEDDBL.KG-PI

    Photos are not available for this room type.

    Relexa Hotel Bellevue

    DOUBLE PREMIUM KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    PREMIUM KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room COMFORTRoom • COMFORTROO.OM

    Photos are not available for this room type.

    Relexa Hotel Bellevue

    Room COMFORT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.OM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE PREMIUMDOUBLE • PREMIUMDBL.PI

    Photos are not available for this room type.

    Relexa Hotel Bellevue

    DOUBLE PREMIUM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room PREMIUMRoom • PREMIUMROO.PI

    Photos are not available for this room type.

    Relexa Hotel Bellevue

    Room PREMIUM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE COMFORTSINGLE • COMFORTSGL.OM

    Photos are not available for this room type.

    Relexa Hotel Bellevue

    SINGLE COMFORT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.OM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Relexa Hotel Bellevue

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SINGLE USE COMFORTDOUBLE SINGLE USE • COMFORTDUS.OM

    Photos are not available for this room type.

    Relexa Hotel Bellevue

    DOUBLE SINGLE USE COMFORT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–2 • Adults: max. 1 • Children: max. 1
    Room type
    DOUBLE SINGLE USE
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Room code: DUS.OM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE COMFORTDOUBLE • COMFORTDBL.OM

    Photos are not available for this room type.

    Relexa Hotel Bellevue

    DOUBLE COMFORT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.OM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room THREE BEDSRoom • THREE BEDSROO.3B

    Photos are not available for this room type.

    Relexa Hotel Bellevue

    Room THREE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    THREE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.3B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE QUEEN SIZE BEDTRIPLE • QUEEN SIZE BEDTPL.QN

    Photos are not available for this room type.

    Relexa Hotel Bellevue

    TRIPLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE PREMIUMSINGLE • PREMIUMSGL.PI

    Photos are not available for this room type.

    Relexa Hotel Bellevue

    SINGLE PREMIUM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Relexa Hotel Bellevue

8.4
Excellent
1,001 Reviews
Cleanliness
8.6 /10
Service
8.6 /10
Comfort
8.2 /10
Condition
8.0 /10
Location
8.8 /10
Neighborhood
9.0 /10
Amenities
7.8 /10
100 reviews shown
8/10
Excellent
26 Jun 2026
Stuart
Good location opposite the Outer Alster lake, quiet room at rear of hotel, and dedicated customer parking a bonus. If I could offer 2 suggestions, these would be 1) a kettle in the room and b) a fan in the room (given lack of air conditioning). Will definitely return
Partner
8/10
Excellent
25 Jun 2026
Steven
It’s a nice older hotel that has been refurbished, but it does not have air air-conditioning. The staff, however, very kindly provided a fan, which was helpful. It’s a short walk into the city and is right on the Alster which is beautiful. The breakfast was very good.
Self
10/10
Exceptional
16 May 2026
Alexia
Good location, room was cozy and clean staff was helpful and nice
Self
2/10
Poor
30 Mar 2026
Atifa
Very old, bedsheets were not
6/10
Pleasant
23 Feb 2026
bojan
Clean room, but this is an old boutique hotel. Location isnfar away from attractions
10/10
Exceptional
08 Dec 2025
Kathryn
The room was beautiful and I requested a canal view which was very worth it! Hotel is close to so many places! I would definitely stay there again!
Leisure
8/10
Excellent
09 Nov 2025
Tural
The location of the hotel was perfect and you can go ou
10/10
Exceptional
10 Oct 2025
RICHARD
great friendly location
Leisure Self
10/10
Exceptional
09 Sep 2025
Jorn
Excelllent location between Außenalster and Lange Reihe plus Central Station still in walking distance.
10/10
Exceptional
26 Aug 2025
Igor
The hotel was beautiful in a great location. The staff was friendly and helpful. Would definitely stay again.
Leisure Self
6/10
Pleasant
13 Aug 2025
Nathan
Overall really nice hotel! Great location for being near the water, and walkable from the train station. My bad that I didn't connect the dots on how loud it would be, since it's on the street and there's no air conditioning, so you need the windows open for fresh air. There also wasn't any soap in the shower.
10/10
Exceptional
07 Jul 2025
Vincent
.
8/10
Excellent
25 Jun 2025
Cody
Everything about the place was great except for the wifi (only for my phone). Worked fine with my laptop, the the hotel and especially my room were dead zones and wifi was not reliable with my cell. Outside of that, great stay.
Leisure Self
10/10
Exceptional
23 Jun 2025
Hanne
Very nice, clean and very helpful people
Only 20 minutes walk to the “Rathaus “
Great breakfast
Parking was great and only 12 euro per night. Will be back next time I am in Hamburg
Leisure Self
8/10
Excellent
29 May 2025
Inusa
Good reception
10/10
Exceptional
28 May 2025
Inusa
Great people at the reception
8/10
Excellent
23 May 2025
Elias
Basic budget friendly hotel, great location and views.
Business_and_leisure Friends
10/10
Exceptional
02 May 2025
Irm
Clean accomodation, extremely friendly and helpful staff
6/10
Pleasant
29 Apr 2025
Verified traveler

Budget hotel

The location is nice. The front desk staff could be more responsive and warmer and reply to emails from guest which are sent month before and left unanswered and ignored.
Partner
8/10
Excellent
20 Jan 2025
Frank
Was hoping to have a view of the lake but was informed that our room was in another building behind the main building. Not a big deal and a late check-out on day of departure made up for it.
Leisure Family_with_children
10/10
Exceptional
02 Jan 2025
Catherine

Good for a short stay, no kettle

Good stay for one, not much room for anything else. Nice to have the large counter next to the window to store stuff and the storage by the bed. Wish there was a kettle in the room. Interesting wallpaper but the bed was comfy and it worked for a 2 night stay.
Self
8/10
Excellent
10 Dec 2024
Michelle
Great hotel, clean and comfy room, super close to a bus station that'll get you anywhere, lots of restaurants in walking distance, my only complaint is that the shower didn't drain properly
Leisure Self
2/10
Poor
03 Dec 2024
Zorina
I strongly do not recommend this hotel to other travellers for numerous reasons.

Lack of Privacy: Although check-out is at 11am, the hotel cleaners came into the room at 10:30am, while I was half-dressed in the bathroom. Then 5 minutes later, another cleaner came into the room unannounced. It is such a huge violation of personal privacy and highly disrespectful. Cleaners should wait until check-out time has passed before entering the rooms of guests.

Payment Issues: Additionally, upon check out, the credit card machine was broken. I attempted to use 2 different credit cards but an error arose on the screen before I was prompted for my PIN. The front desk staff insisted it was my problem rather than their machine. They insisted I go to the bank and pay them cash which would incur significant foreign transaction fees and would exceed my daily limit. Despite my requests, they would not check their machine with another small transaction. Finally, they figured out how to use their computer to charge my credit card rather than relying on the broken machine. They never apologized or admitted their machine was broken. I have never received such a great level of disrespect at any hotel premises before. Although the building is decent, the staff lacks common decency, consideration and manners.

Accessibility: There are a few steps outside the building and a few steps inside the building to get to reception which make it challenging when traveling with a stroller.
Family_with_children
4/10
Poor
20 Oct 2024
Sigi
We paid for 3 standard rooms. 2 of our party had this, it seems one got upgraded presumably due to room availability. The staff member seemed very distracted checking us in and a smile wouldnt have hurt! They did not inform us other than 2 of our party were in one building, the other in main one at the top floor. The top floor room was their suite, but upon arrival a very strong smell of damp/dust hit you in the face. In places there was mould and wallpaper starting to peel away. I went to look out the window to see multiple i believe ladybirds sitting around the window! I counted 5. This had me worried about bed bugs, although none were found that i could see. Not ideal! The view was fantastic from the room which was perhaps the best part about it. The bed was comfortable as were the sheets. Having then shown this room to my friends, they were very upset as having paid the same price as me, they should have been at least told by reception the fact i had a different room with upgrade. Now to there normal single rooms, the bed was rock solid and a very small room, what they called a duvet didnt fit the bed properly. No pillows on arrival, had to get some! It did the job we wanted it to, a roof over our heads but there are hotels at very similar price points that would be far better! Only stay here if you have to, needs lots of work done to the property.
Leisure Friends
8/10
Excellent
06 Oct 2024
Thomas
Very friendly and helpful staff, a nice nice place to rest when visiting Hamburg.
6/10
Pleasant
12 Sep 2024
Georgeta
This is a charming old/classy hotel; spacious rooms with bright & warm ambiance. The carpet, some walls & furniture would need to be a bit refreshed...
Room & bathroom was clean; daily cleaning is only on request. The bed was comfortable; a queen/king bed is actually made of 2 twin beds next to each other.
Location was very good: across the lake and in walking distance to center.
CONs: room air is not circulated and it can get stuffy; the rooms facing the lake & street are very noisy (from traffic) when window is opened.
No shampoo, conditioner, body cream provided; just liquid soap.
Not available: kettle, minifridge, ice machine, coffee/tea station, english TV channel. One would need to ask reception for anything extra (hot water, coffee, etc.). Staff is professional & polite.
Leisure Self
8/10
Excellent
07 Sep 2024
Jill
Hotel is comfortable and convenient for HbF. It is clean, staff very kind and helpful. Building and furnishings are tired and need an update/ refresh.
10/10
Exceptional
30 Jul 2024
Katarina
IT was very central
Leisure Family
8/10
Excellent
22 Jul 2024
CHLOE JIA YI
Location was good!
Leisure Self
10/10
Exceptional
20 Jul 2024
Andrew
Great reasonably priced hotel for Hamburg but can just be hot with no air con if hot weather, which is the only downside within the hotel. Parking is limited if you have a big car as well but parking around but like a lot of cities be prepared to fight and pay
Self
6/10
Pleasant
11 Jul 2024
Ros
A convenient city centre overnight stop ay
Leisure Partner
10/10
Exceptional
08 Jul 2024
Paul
Great value for money and very good location. Easy access to the main station and some nice bars and restaurants nearby.
Leisure Self
8/10
Excellent
23 Jun 2024
Arek
Little old hotel with big rooms. Unfortunately, there is no kettle or tea or coffee in the rooms like in other hotels.
Leisure Family_with_children
10/10
Exceptional
14 Jun 2024
David
Beautiful, spacious rooms that are well designed and have very comfortable beds! Beautiful location along Lake Alster, and a short walk to the subway and Hamburg Central Station. Friendly and helpful staff, delicious breakfast buffet available, and ice cream and drinks available for purchase by the front desk!
Leisure Self
10/10
Exceptional
17 Mar 2024
katherine
The one thing we found that was slightly off-putting was that the photos on-line are designed to make the hotel look new, modern and spacious, when in fact it's a beautifully restored older building with smaller bedrooms, tiny elevators, and lovely winding staircases. There's enough modern hotels go around. Please brag about this lovely unique hotel on the waterfront of the Aussen-Alster See.
Leisure
4/10
Poor
10 Jan 2024
Verified traveler
The cleanliness was here was unfortunately subpar in the bedroom, even the glass near the bed was stained. Coupled with the deteriorating wall paper and hand stain on the mirror, it did not make a confident impression. I was only in and out for a night, I did not have breakfast here. The staff was accommodating and professional. I liked the easy access to beverages and snacks for purchase in the lobby.
Business
8/10
Excellent
07 Jan 2024
Astrid
Very good location, room had a lovely view overlooking the Alster
Leisure Family_with_children
8/10
Excellent
28 Nov 2023
Samuel
Very nice room. The staff were courteous and helpful . I would stay here again !
Business_and_leisure Self
8/10
Excellent
23 Nov 2023
Mark
Good for what I needed. Would stay again.
Business_and_leisure Family
10/10
Exceptional
16 Nov 2023
Ekaterina
Walking distance to transport and sightseeings, view to the lake, clean and comfortable
Business_and_leisure
8/10
Excellent
15 Nov 2023
Mrs Roslyn
Reception staff are fantastic, very efficient with good English. Nothing is a trouble. The room had several defects that should have been obvious to the house staff but the room was otherwise clean and welcoming. A very enjoyable overnight stay.
6/10
Pleasant
14 Sep 2023
Verified traveler

Dated

The hotel was quite dated. Room was large and bedding/towels were clean but the couch was stained/ripped and the furniture/decor were old. There no amenities really and not worth it for the price overall.
Partner
10/10
Exceptional
30 Aug 2023
James
The staff was really great and the view of the lake was very beautiful.The breakfast buffet was worth the money.Great cappuccino!! Jamey
Leisure Self
10/10
Exceptional
19 Jul 2023
Karen
Area was noisy at night, no AC /fan meant had to sleep with window open
Family
10/10
Exceptional
06 Jul 2023
Christine
The hotel was lovely and situated in a great area because I used to live in Hamburg. It was easy and lovely to walk into the centre or get a train to go elsewhere. The staff were excellent.
Leisure Partner
8/10
Excellent
27 Jun 2023
Verified traveler

Hotel by the lake

Lovely hotel right by the lake, in a nice area with lots of bars/restaurants. Hotel is a little dated but the room was huge and very comfortable. Overall, I would recommend this as a decent mid-range hotel.
Partner
8/10
Excellent
18 May 2023
Gudrun
We stayed on the 4th floor, which was great, but Wi-Fi was poor. I think they need to install a booster.
Leisure Family
8/10
Excellent
11 Feb 2023
Sabrina
Everything was of walking distance around the hotel. Elevators were a bit old fashioned
Business_and_leisure Self
8/10
Excellent
04 Jan 2023
Hedda
We had a lovely stay at this hotel !
Great breakfast & location !
Enjoyed being able to walk to everything !
Leisure Family
8/10
Excellent
12 Sep 2022
Alessandro
The location of the hotel is very convenient and very close to the main station!
Leisure Self
8/10
Excellent
03 Sep 2022
Valérie
The terrace should be better arranged.
Business Self
4/10
Poor
04 Jun 2022
MICHAEL
Used to be a nice place to go a couple of years ago… location is still great but there are far better choices in terms of amenities and quality of service.
Leisure Family
8/10
Excellent
08 May 2022
Kestutis
Good
Friends_and_family Friends
10/10
Exceptional
03 May 2022
SALMA WILLIAM
spacious, clean, great location, excellent staff
Business Self
10/10
Exceptional
13 Aug 2021
Verified traveler
The staff has been very helpful and always extremly friendly
Leisure Self
6/10
Pleasant
09 Mar 2020
Verified traveler

Mixed feelings

A good bed is the most important and that was allright. However a very thin pillow was provided, and no additional one in the wardrobe. The shower was small, for me ok but my husband is a big guy, he could hardly move around. the soap provided was unpleasant, it made my hands feel very dry.
The room was quiet because it was at the courtyard, so that was good, we even could open the window during the night. But the overall location of the hotel is, thought at a beautiful spot at the Alster, very noisy. There is a lot of traffic there.
The staff was kind and helpful and made us feel welcome. So mixed feelings about this place.
Friends_and_family Friends
10/10
Exceptional
04 Jan 2020
Verified traveler

Thumbs up!

Amazing service ! Great comfy bed. Good shower. Great breakfast.
Self
8/10
Excellent
24 Dec 2019
Michael
I love the place for its location and authenticity. Some floors have a lingering smell that’s a little off putting, The plumbing can be tricky at times, in particular the shower water temperature. The staff is friendly, to the extent northern Germans can be at times. The breakfast buffet is extensive and affordable. The downstairs restaurant is charming. The Hotel is across the Alster, within 5 walking minutes of the Lange Reihe stores and restaurants, 20 mins from the central train station. We will be back!
Friends_and_family Family
10/10
Exceptional
31 Aug 2019
Madeline
Location in the heart of the city makes it wonderful for getting around. Plus great view overlooking the lake was a great way to wake up every morning.
Partner
8/10
Excellent
26 Aug 2019
Verified traveler

Worth a try

Solo traveller spent a few days in the city. I enjoyed the Hotel, for its central location and great breakfast.
Self
10/10
Exceptional
30 Jul 2019
Marcel

Great place, 15 min walk downtown, 5 min by e-bike

The staff was fantastic, they went beyond on what one would expect. The room could use an air conditioner, but otherwise perfect For our stay.
Partner
8/10
Excellent
16 Jul 2019
HIN

Great Location, Convenient for Eating Out

Excellent location right on the Alster Lake, ideal for jogging or walking. Beware of wishing for a lake-view room as there’s a busy truck road between the hotel and the lake and the traffic is constant and noisy. Rooms facing the courtyard would be more preferable. The hotel is about 15 min walk from the main train station (Hbf), but only 100m away from a bus stop (St.Georg) served by the frequent buses, no. 6 & 17, connecting to Hbf and the city centre. Haven’t tried the hotel breakfast as the surrounding area is full of restaurants, cafes, bakeries, pubs, ice cream shops and supermarkets.

The hotel itself has lots of single rooms and I also stayed at one. They’re very reasonably priced, very compact, small but well designed with space well utilised. Service is efficient and friendly. Room is clean. All in all, a stay that exceeded my expectations, so highly recommend it, and would stay again for my next visit.
Self
6/10
Pleasant
07 Jul 2019
Lee

Location and breakfast

The location is quiet, it takes 15 minutes of walking from the Hamburg Hbf. The breakfast is a bit expensive 15€ per head.
8/10
Excellent
01 Jul 2019
Verified traveler
Very friendly staff
6/10
Pleasant
26 May 2019
Verified traveler

Good Location. Bad Sleep.

The location is convenient for central Hamburg—but the hotel itself is well in need of a refurbishment. Peeling paint, marks on walls, no air conditioning, the most uncomfortable pillow and a thick winter duvet for an end of May stay. The rooms facing the Alster lake also face a major road with traffic providing a high volume sound track well into the early morning hours. One can hear the traffic well through closed windows, but since air conditioning is completely absent, if you prefer fresh air the traffic noise becomes very, very loud.

The price was low, and even at that price point I would not have stayed for longer than a night.
Partner
6/10
Pleasant
23 May 2019
Denise

Meh

This hotel would have been really good had it been cheaper, but it was over-priced for the condition it's in - i.e it's a little worn around the edges, I bought a single room, which was at the back of the hotel facing a dark street. Also it was really small, especially compared to new hotels such as the Premier Inn (which I had stayed in earlier that week).Ok but really overpriced. Location excellent, nice if you get a lake-view room I imagine!
8/10
Excellent
18 May 2019
Verified traveler
I came here with 8 friends for a long weekend. We were all very pleased with everything in the hotel; the rooms were very comfortable and kept clean and tidy and all the service we received from the staff, especially on the front desk, was very friendly, efficient and helpful. As everyone says it is in a quiet area and it is a good long walk to the centre but we were very lucky with the weather and the stroll along the lakeshore is lovely.
Otherwise taxis can be ordered easily and are quite reasonable.
We go somewhere different every year but I would most certainly choose to stay here if I visit Hamburg again. It is a lovely city, quite by chance our only free weekend coincided with the port celebrations so we had plenty of time to enjoy these..
Leisure Friends
10/10
Exceptional
18 Feb 2019
Camilla

Great location and friendly staff

The room was very large and spacious. There was a French balcony door in both our living room as well as in the bathroom. Around the corner there were numerous great restaurants, a grocery store and a bus stop that took us directly to Miniature Wunderland via the central railwaystation. I will definitely stay here again if I come visit Hamburg again
Family
10/10
Exceptional
31 Jan 2019
Verified traveler
Very close to the center and easy access to restaurants, stores and Hamburg train station
Leisure Self
8/10
Excellent
23 Dec 2018
Verified traveler
Great location in St Georg and close to Alster. Parking available in property courtyard. Restaurant with lots of Hamburg Charme and Breakfast are very pleasing. Will come back
Friends_and_family Partner
8/10
Excellent
23 Nov 2018
Eileen
Nice room and hotel. Pretty walk along the water. Very relaxing
Partner
8/10
Excellent
30 Oct 2018
Matti
A very good location with parking on the back yard!
Buses (No 6) directly to the centre.
Partner
10/10
Exceptional
17 Oct 2018
David

Family-friendly, great space and service

Really good family room, spaceious and great service at the breakfast with dedicated fridge for the kids!
Family
10/10
Exceptional
17 Sep 2018
mark

Very helpful and friendly staff.

The rooms are of a good standard and the location was quiet and only a 10 minute walk to the main train station.
The staff were excellent and for the price I would say this was perfectly pitched. I’d stay again without hesitation.
10/10
Exceptional
05 Sep 2018
Gillian

Love Hamburg

Great hotel, great views river from room, great location close to great restaurants.
10/10
Exceptional
02 Sep 2018
Miguel
They had free tasty sweets 8)
6/10
Pleasant
30 May 2018
Lisa

Ok

Hotel is nice but beds very uncomfortable & WIFI not great. Not the hotels fault but there aren't many shops nearby
10/10
Exceptional
25 May 2018
Thomas

Older, well maintained hotel in a perfect location

The relaxa Hotel Bellevue was a very nice, older hotel in a perfect location. We had a large room with a beautiful view overlooking the large lake across a busy road. The front desk staff member directed us to a cool street only two blocks away with many restaurants and bars, including several wine bars and a craft beer bar. It is a gay friendly area and we enjoyed the service, food and ambiance. It was also walking distance to the main train station which gave us access to all of Hamburg.
Partner
10/10
Exceptional
12 May 2018
Martin
Nice hotel in a quiet residential neighborhood. Some restaurants and shops nearby. The room i had was small and facing the inner parking area but it was confortable and quiet.
8/10
Excellent
19 Nov 2017
Verified traveler

Hamburg Gem

Located on the side of one of the lakes it is an ideal setting especially if you have a lake facing room. The number 6 bus on the road behind the hotel runs up from the Main station in just 5 minutes so you are not far from accessing the rest of hamburg and you will have no problem with cases. The staff are English speaking should you get into difficulty with your phrase book and are very helpful allowing us to leave our luggage whilst we explored the city. We paid the bit extra for one of the bigger rooms and enjoyed a massive bed separate wardrobe room and study and a large bath room. The room were well kept and there was even a heart shaped jelly sweet on our pillow which was nice. Only real criticism was that there was no free water or tea and coffee making facilities in the room and the free wifi was actually a T mobile Hotspot. Would defiantly stay here again if we were to visit hamburg
Partner
6/10
Pleasant
10 Aug 2017
Verified traveler

Just average

The location is convenient and walking distance from the central station. But hotel receptionists didn't seem willing to help me with information about sightseeing and also they were 'very' strict with check-in time when I arrived in the morning. I'm not convinced with the current guest rating...
8/10
Excellent
24 Jun 2017
AJ

Nice hotel close to the lake

The staff were extremely nice. I was offered an early check in as per my request and offered a late check out as well. It's a nice hotel alongside the lake. Enjoyed my stay at the hotel
10/10
Exceptional
29 May 2017
Verified traveler
Nice, very friendly member of staff and central location in walking distance to the main station (about 15 minutes) and located in the St. Georg quarter with nice bars. Shops and restaurants and bus line links to station and other destinations. Reasonable low prices in in-house bars and for the mini bar in the room.

Ear plugs recommended in the front room as busy road is in front of the hotel but otherwise very good experience and a comfortable stay.
10/10
Exceptional
22 May 2017
Konstantin

Great place , recommended !

Everything was to my satisfaction
6/10
Pleasant
07 Apr 2017
Kamran

Inexpensive stay in centre of Hamburg

My room was extremely small with windows cross looking into tall multi storey.
10/10
Exceptional
02 Apr 2017
Beth

Nice hotel in a great position for sightseeing.

Really liked this hotel, it was clean and quiet and the staff were all polite and helpful, it seems to run very efficiently.
10/10
Exceptional
04 Mar 2017
Nicola

A perfect stay

Hard to find a flow in this hotel.
Spacious, clean, cosy room with a nice view on the lake Alster.
Friendly staff, rich breakfast, good location.
4/10
Poor
14 Dec 2016
Edward
Hallway in hotel had a horrible smell, sickening.
4/10
Poor
05 Dec 2016
Chloe

Very cold room

My room was so cold I struggled to sleep (and the duvet was very thin). The pillow was lumpy and the mattress was hard. Walls are very thin so you can hear everything going on. Reception staff were also unfriendly when I was checking in and out.

That said, it's a nice area and just a 10 minute walk from the Hauptbahnhof (train station). The decor in my room was modern and stylish.
10/10
Exceptional
05 Dec 2016
Anthea

Great hotel, great value, not far from centre

We stayed here in December to visit the Christmas markets. The hotel is located opposite the lake, it's about a 15-20 minute stroll to the centre. The hotel is close to the St Gorg area which is a street full of lots of restaurants, bars and cafes and a good place to go out in the evenings.
The staff were extremely friendly and helpful.
We had a premium room which had two bathrooms which wasn't expected but great! The room was well prepared and clean. We didn't eat in the hotel as we could get breakfast from one of the numerous cafes on the way into the centre.
Overall a great place, good value for money and in a fairly good location. I would definitely stay here again and recommend it to others.
6/10
Pleasant
08 Nov 2016
Todd

Nice staff, nice area, horrible beds

Decent hotel in a nice area. Staff was very friendly and helpful. The beds (and bedding) were horribly uncomfortable and the shower very cramped.
Partner
10/10
Exceptional
02 Nov 2016
James

Excellent Hotel with Great Access to Visitor Areas

Very good stay; easy access to walking along lake, easy to access tourist areas-fishermen area and docks:easy access to area by Rathaus
8/10
Excellent
20 Oct 2016
Verified traveler

Comfortable & pleasant, but dated hotel

Comfortable room and clean, great staff and great breakfast!
8/10
Excellent
18 Oct 2016
Akira

Very nice hotel

Very pleasant stay. Receptionist highly efficient and friendly. Clean room (although the carpet is slightly smelly).
10/10
Exceptional
23 Aug 2016
Verified traveler
The hotel is very nicely located, clean, good breakfast and nice staff. The room was quite large and the bed was comfortable. Perfect.
10/10
Exceptional
21 Aug 2016
Houchang

Excellent value for money

I stayed at the hotel for two nights. I enjoyed the quite room and the closeness to all the places I needed to visit in Hamburg.
10/10
Exceptional
19 Jul 2026
Peter
Ein schönes Hotel mitten in Hamburg an der Alster. Alles sehr gepflegt, ein gutes Bett und auch durch Glück ein guter Parkplatz direkt am Hotel. Ich freue mich auf das nächste Mal…
Self
6/10
Pleasant
19 Jul 2026
Daniel
Wir waren nur für eine Nacht da. Das Zimmer hätte sauberer sein können. (Fremde Haare im Bad, Spinnen an der Wand, schmuddelige Badezimmer -Tür). Die Zimmerreinigung wird nur auf Wunsch getätigt. Die Ausstattung war sehr in die Jahre gekommen. Es gab keine Klimaanlage, nur einen Turm-Ventilator. Es roch etwas muffig und es gab keine Steckdosen direkt am Bett. Das Zimmer war im 4. Stock eines Nebengebäudes, daher sehr ruhig und tatsächlich mit einer kleinen Dachterrasse mit Sitzgelegenheiten für Raucher. Für eine Nacht okay, für längere Aufenthalte würde ich es nicht empfehlen.
Partner
8/10
Excellent
16 Jul 2026
Petra
Laute Strasse
6/10
Pleasant
12 Jul 2026
Karina
Fint hotel med en rigtig god beliggenhed og et mega sødt og imødekommende personale. Det gjorde hele opholdet meget bedre.

Jeg vil dog sige, at de andre anmeldelser har ret i, at sengene er lidt for hårde, og at hovedpuderne virkelig trænger til at blive skiftet ud.

Derudover står der, at værelserne har mørklægningsgardiner, men det passede desværre ikke på vores værelse. 🙂

Jeg synes også, at prisen er lidt høj i forhold til, hvad man får. Når det er sagt, vil jeg stadig betegne hotellet som godt – især på grund af det fantastiske personale og den gode beliggenhed.

Location & surroundings

Relexa Hotel Bellevue
An Der Alster, 14, Hamburg, Germany

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Relexa Hotel Bellevue

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