Name: Holiday Inn Express Amsterdam-Arena Towers
Address: Hoogoorddreef, 66B, Amsterdam, 1101BE, NL

8/10

Excellent

15 Jul 2026

Caroline

We chose this hotel based on location as we were attending a concert at the Cruijff arena. Easy train ride into touristy part of Amsterdam and just two stops from the airport. Hotel was just what we needed. Clean, decent breakfast and helpful staff,

Family

8/10

Excellent

13 Jul 2026

Linda

Hotel is pleasant with really helpful and courteous staff. There were a couple of pungent smells on our floor (13) and it permeated into the room. It was really warm while we were there and the air con wasn’t great at all. It doesn’t stay on. Overall, we had three nights there. One for a concert at the stadium, so the location was ideal. The other 2 nights we spent in central Amsterdam, which is 10 stops away on metro - the metro is a short walk (5/7 mins) from the hotel. Breakfast is plentiful and fresh!

Partner

10/10

Exceptional

12 Jul 2026

Humza

Clean room

Partner

8/10

Excellent

12 Jul 2026

Debbie

Good hotel close to arena for concert

10/10

Exceptional

07 Jul 2026

Karen

We arrived early for our stay (due to an early flight). We stored our luggage for free in the luggage store. We had a slight concern about the room as it wasn't locked, but it was directly opposite reception, so hopefully any 'dodgy' characters may have been noticed. The reception staff were very helpful and friendly.

Our room was a decent size for the 2 of us, and was clean. We had chosen not to have the room cleaned during our stay, and were surprised to find this entitled us to discount vouchers for the restaurant in the adjoining Holiday Inn (the Express has breakfast facilities, but doesn't cater for evening meals). We had one meal in the restaurant, which was good - fairly expensive, but the vouchers made it more reasonable.

The 'free' breakfast choice was reasonable - continental, scrambled egg, toast, yogurt, fruit etc.

The location is good. Generally a quiet area. It's a short walk to the nearby station, with a short journey to the main tourist areas.

Would definitely recommend.

Partner

10/10

Exceptional

29 Jun 2026

stephen

Overall very clean and comfortable. Breakfast was well maintained and substantial for an active day ahead.

Partner

8/10

Excellent

27 Jun 2026

William

Great location for concerts. No refrigerator in room! Bar / restaurant was very good, professionally staffed. Breakfast: can't someone get eggs right! No map of the immediate area was available.

Self

10/10

Exceptional

25 Jun 2026

David

It was a good standard at a good price. Excellent location for Ziggy dome, Ajax arena with trains, buses and trams all near by.
The room was tidy, clean with nice linen on the beds. I would recommend a stay

Friends_and_family Family

4/10

Poor

20 Jun 2026

Rinus

The hotel was clean and the breakfast was good. This is the first Holiday Inn Express I've ever stayed at that did not have a fridge and microwave and we could've used those. This room was an extra one that I booked for my cousins and their infant. I called to verify a crib would be available and confirmed it. My cousin also called to confirm the same thing. I checked in a day early and verified again with the desk staff that a crib would be available. Confirmed. The next morning, I checked again and the staff said they did not see a crib for the reservation but that one would be delivered. I was away when my cousins arrived and they were told no cribs were available because they were broken and offered a small mattress instead. What!? My cousin rightly complained and they waived her parking fees. My cousins made the best of it but the desk staff need to get their act together.

Friends_and_family Family

10/10

Exceptional

16 Jun 2026

Daniel

Highly recommend! Well connected to train Station

Partner

8/10

Excellent

14 Jun 2026

Carlos Alberto

Gente mal educada y racista sobre todo una Somali que estaba ahí.
Te corren casi del Desayuno, no tienen idea del SERVICIO
NUNCA REGRESARIA

Friends_and_family Friends

10/10

Exceptional

13 Jun 2026

Andrea

Rooms very spacious and clean, staff were very pleasant and helpful.

Partner

4/10

Poor

11 Jun 2026

Diane

I have never had so many issues at a property and could have overlooked it but first no one ever answers the reception when needed. At checkin I asked about dinner and was told that the restaurant opens at 9:30 pm and the bar at 11:00 pm. I said this is really late to go to dinner. Then I had some questions later to see if this was correct among other things and no one picks up at reception. The rooms are not easy to get to and the elevators are slow so going back and forth is not convenient. Also when leaving I asked for a taxi to another hotel and was ordered a car service at twice the price of which I was not quoted. I specifically stated I do not need a service just a regular taxi, which the service cost twice as much as a regular taxi. When I called to complain, again no one picks up. If there is ever an emergency in this vast tower property, it is a potential liability for management. The Holiday Inn Towers did pickup each time and stated they would have quoted the price before ordering the car and offered options. Each time the Towers property would contact the Express for me. I do not recommend this property despite convenience for concerts and its proximity to the financial district. All in all a very frustrating 24 hours of stay.

Self

10/10

Exceptional

08 Jun 2026

Tiffany

Great location, friendly staff, clean room

Friends

6/10

Pleasant

06 Jun 2026

Wendy

no water cooler in the gym

Friends_and_family Friends

10/10

Exceptional

05 Jun 2026

Clarice

Clean, great breakfast and close to train station and Johan arena

Family

8/10

Excellent

02 Jun 2026

Fay

Housekeeping needs improvement in turning bed. Did not change bed sheets. Still wrinkled sheets & pillow. Floor towel was replaced with a regular standard towel. Tea cups weren’t replaced with clean cup. Saw tea stains, ring around inner top? Very disappointing. Cleanliness us important to customers.

With 3 days stay, requested only trash removed and towels replaced 2nd day. 3rd day requested full housekeeping however were not up to par with cleanliness.

Self

8/10

Excellent

01 Jun 2026

Laura

Excellent location for attending a concert at the ziggo dome. Easy to get the metro into centraal.
Would defo stay here again.

Family_with_children

8/10

Excellent

31 May 2026

Angela

Great location for the Johan Croyff arena. Continental breakfast had good choice of food. Clean and friendly hotel. Would stay there again

Family

10/10

Exceptional

28 May 2026

Sharon

We had a brillaint stay.
Easy to get to from Schipol.
Bikes can be hired directly at the hotel.
Breakfast was great.
Staff were exceptional!

Family

10/10

Exceptional

25 May 2026

Yuen Fai

Location - within about 10 mins to the Ziggo Dome and Ajax Stadium

8/10

Excellent

21 May 2026

Meri-Tuuli

Very good place to stay for concert in Ziggodome.

Friends_and_family Family

10/10

Exceptional

19 May 2026

Hailey

Location was perfect to catch some shows at the arena only about a 6 minute walk. Room was fine but needed some love, there were some scuff marks on the walls , the shelf with the TV wasn’t dusted in a while and could see a film of dust not a huge deal as i wiped it down with a tissue but still. Found some hairs on my bed hopefully it was just an off day for housekeeping. Everything else was nice. Super friendly front desk staff as well as at the on site restaurant.

8/10

Excellent

11 May 2026

sarah

The hotel was lovely and the room we had was spacious enough. The shower did have mould in one corner which i did expect, but could have been removed. Wifi worked perfectly too!
The staff were so lovely, very welcoming and friendly. Breakfast was fine, would have been nice to have more vegetarian hot food options - meat free sausages, hash browns etc, however what they did have was plentiful. There was even an area for gluten free options.
Some of the customers were rude, and i have to applaud the staff for keeping their cool and remaining professional! Thank you, had a lovely time!

Friends_and_family Friends

10/10

Exceptional

11 May 2026

RADA

Very clean! We recommend it to everyone.

Friends_and_family Friends

6/10

Pleasant

11 May 2026

Freya

The hotel itself was great and lovely staff but it wasn’t clear anywhere that the hotel parking is not included and is €37 a night!!!! So we parked somewhere else but other than that it was good

Friends_and_family Friends

6/10

Pleasant

10 May 2026

Borna

The hotel is conveniently located near to a train/metro station and was a good base for our 3-day exploration of central Netherlands. However, having been to Holiday Inn Express in Utrecht just before this stay, I could compare the two and I must notice that this hotel (or at least our room) felt a bit worn out in comparisson with Utrecht. Additionally, the bed was not comfortable at all and the pillows were to small. But we did get another pillow when we asked at the reception. So all in all, a solid 3.5/5.

Partner

10/10

Exceptional

10 May 2026

Adrian

Good stay

Partner

10/10

Exceptional

09 May 2026

Antrice

Clean room and staff was helpful

4/10

Poor

04 May 2026

Alyssa

The hotel is located in a good area if you prefer a quiet stay. It’s also large, so your rooms are of decent size. However, my room was extremely hot. The staff informed us our AC was broken and nothing could be done to fix it. There was no other room available at that time. To compensate, they offered a breakfast upgrade. As well, the house keeping service can be avoided if you prefer 5$ voucher cards. But this felt a bit scam-like as a coffee or beer is 4.50 euro and you loose the .50 cents. One last thought, if you have a nut or peanut allergy do not expect to eat the breakfast. Peanut butter had scattered to the fruits and cups. I tried to alert staff but it was difficult to get them to understand what an allergy is and how serious it can be.

Partner

8/10

Excellent

30 Apr 2026

Ian

Yes a good selection very crowded at the weekend. Staff were a little over worked.

Friends_and_family Friends

10/10

Exceptional

29 Apr 2026

WANITA

Very comfortable and good location

Friends

10/10

Exceptional

26 Apr 2026

James

Traveling from the USA first time stay in Amsterdam. Staff was exceptional! Breakfast was truly amazing!! Parking was a little tricky with gate and did not know I had to pay per day. On website said self parking. AC/Heat unit did not work however gave us a fan, if it would have been warmer outside may have been a problem? Also did not know about the city tax per day - not a big deal and we understand. Overall experience very good - great location close to train station and some really good restaurants!!

Friends

8/10

Excellent

24 Apr 2026

Alison

Yes breakfast was fine. Would have liked bacon on the menuwirh the scrambled eggs on offer.

Friends_and_family Family

10/10

Exceptional

23 Apr 2026

Sonya

The breakfast was delicious!

Friends

10/10

Exceptional

15 Apr 2026

Hau Kiu Cindy

Very good breakfast, clean and new facilities. Very friendly staff.

Friends

10/10

Exceptional

05 Apr 2026

Dwain

If you are planning on attending a futbol game, this is ideal!

4/10

Poor

09 Mar 2026

david

Breakfast was not good freezing cold scrambled egg and freezing beans pastries were nice thoe

Friends_and_family Family

6/10

Pleasant

08 Mar 2026

Adam

The room was ok, about a quarter of the size that it looked in the pictures… I don’t know why they do this.. maybe they want you to be disappointed when you walk in.. don’t bother with the restaurant unless you wish to be financially abused.. their prices are disgraceful for average food. Hardly surprising the restaurant was completely empty.
Most of the staff were very friendly
5-10 min walk from shops, restaurants and train station. €17-32 for Ubers to and from city centre..
Tbh the whole of Amsterdam is really shockingly expensive.. coke cola is 15x the price of diesel. 200ml tiny bottle €5:50 everywhere 500ml water €4-5.

Family_with_children

8/10

Excellent

04 Mar 2026

Sadiya

All was well until my last night … I went down to the kitchen to order food … I told the bar tender I would like it to go. He told me to sit at a table and wait for the server, so I did but never once did the waiter come to my table .. yes a I am black female. It was after that the bartender who is also black saw that I had been sitting for more than 10 without being waited on took my order. The waiter for the area who was a tall white male caught eyes with me 8 times yet passed me by each time. After my order was placed, it took about 30 mins to receive my food which came out as if it was being room serviced instead of it being packed in a to go box and bag. Needless to say I won’t be back to this property because of this. I forgot to mention everyone in the dining area was a white male as all had be attended to while I was waiting.

Self

10/10

Exceptional

26 Feb 2026

Shane

Great staff. Breakfast was varied and tasty.

10/10

Exceptional

22 Feb 2026

Shiann

We were greeted by the loveliest staff member who was very helpful in getting all of the necessary information to us, was super welcoming, and informed us of the Greener Stay option which we were absolutely on board with - trying to make our whole journey to Amsterdam more considerate of the environment. The room was immaculate, offered everything we needed and then some, with a gorgeous view of the local area, being on the 8th floor. We dined in the breakfast buffet 3/4 days and also had dinner in the restaurant on our final night. It was very affordable, with excellent service! I would definitely make this my go-to when I return.

Partner

6/10

Pleasant

17 Feb 2026

Stuart

I odered a queen sized bed but after an upgrade recieved abed 160x200 which was too small.

Partner

10/10

Exceptional

22 Jan 2026

OZRA

Highly recommended to stay. Kobla is great staff in bar and restaurant. Thank you

Friends_and_family Family

10/10

Exceptional

22 Jan 2026

Fatemeh

The great place to stay. Very friendly and helpful staff specially Maryam and Alex. Highly recommend it

Friends_and_family Family

6/10

Pleasant

20 Jan 2026

Isabel

Clean room

Leisure

8/10

Excellent

28 Dec 2025

mohamed

Very good

6/10

Pleasant

18 Dec 2025

vandan

No room service was done even though we stayed for 3 nights. They gave 5 euro coupon to.skip.cleaning for 1 night but i was promised someone would clean after the 2nd night which nevsr happenned. Also i was not aware of the tourist tax which was applied to my bill and was seperate from expedia charges. I even reached out to expedia for refund but to no avail. Breakfast was the only highlight.

Leisure Friends

8/10

Excellent

15 Dec 2025

Forest

Room clean and cleaned each day, restaurant food was nice and fresh, staff were well mannered

Friends_and_family Friends

10/10

Exceptional

12 Dec 2025

Kenneth Clark

Clean room, Comfortable bed ,Helpful friendly staff
Walking distance to Metro station
good fresh breakfast

Leisure Partner

8/10

Excellent

16 Nov 2025

Serge

Perfect stay in short distance to Ziggo Dome and Johann Cruyff Arena

6/10

Pleasant

06 Nov 2025

Venus

Friendly staff. Room was basic but clean. Breakfast was very limited

Friends_and_family Friends

10/10

Exceptional

05 Nov 2025

Elaine Peden

Room kept very clean with fresh towels every day. Breakfast menu had good variety. Bar staff were very friendly and helpful

Friends_and_family Friends

10/10

Exceptional

02 Nov 2025

Fernando

Fresh breakfast and friendly service. The rooms are very clean and comfy. Also the metro is really close and it gets you to the city centre

Partner

10/10

Exceptional

31 Oct 2025

Nilay

Very nice spacious room, staff were very helpful and friendly - the breakfast was very nice, our Eurostar for the following morning was in the early hours in which we requested a breakfast to go box which was a delight. Very nice hotel great location with lots to see around and only a train ride away from the city area. Will definitely stay here on our next Amsterdam visit. Thank you! - from - London, England

8/10

Excellent

26 Oct 2025

Rajesh

Staff not accessable after 11pm no one take reception phone .poor service

10/10

Exceptional

24 Oct 2025

Michelle

Breakfast should have been included with the toom

10/10

Exceptional

20 Oct 2025

Carlos

My stay at Hotel Saple was exceptional from start to finish. The staff were friendly, attentive, and always willing to help with a smile. The room was spotless, comfortable, and well equipped — everything felt new and well maintained.

Business

8/10

Excellent

19 Oct 2025

steven

shortage of staff in the breakfast room. Room was clean. door entry card was disabled one evening resulting in a trip back down to reception

Partner

4/10

Poor

19 Oct 2025

Betty

Hotel was clean and staff were excellent. We had a 3 night stay which would have been a lot better if the drainage system in our bathroom was better. The sink would take the most part of the day to drain. It was very annoying and frustrating. We did report this to front desk and they made 3 attempts to fix but not successful. They said maintenance was off for the weekend.A different room offered on the last day but to pack up all our belongings to move, time wouldnt allow. There was no compensation offered for our problem where I think there should have been as the rooms were priced fairly high. But other than that hotel was comfortable, cleanand staff were very friendly.

8/10

Excellent

18 Oct 2025

Adele

The staff were absolutely top class. Your evening restaurant was good but needs more choice especially desert menu. Brotish are always looking for a cooked breakfast. We were disappointed there was no bacon sausages tomatoes ect.

Friends_and_family Friends

8/10

Excellent

14 Oct 2025

John

No cooked breakfast

8/10

Excellent

14 Oct 2025

Mr John a

Comfortable hotel stay

Polite friendly staff, helpful too, more choices for breakfast options ?, coffee was good.
reasonable close to the metro station 10-15 walk, area fleet safe also.

Partner

8/10

Excellent

08 Oct 2025

Vimal

Decent stay, same boring breakfast everyday- can change a bit some days. Thanks for the stay

Business Partner

10/10

Exceptional

08 Oct 2025

dianne

Very nice hotel

Leisure Self

8/10

Excellent

02 Oct 2025

Gregory

Standard hotel

Partner

10/10

Exceptional

29 Sep 2025

Michael Kofi

They have a receptionist is very respectful, speaks veey well and always ready to solve clients problems for them to feel comfortable. Her name is Regina. She is professional about her job.

10/10

Exceptional

27 Sep 2025

EDUARDO

A bit far from the city but there’s a train station nearby. Rooms are clean and spacious. Comfortable beds. Friendly and helpful staff.

Leisure Partner

8/10

Excellent

23 Sep 2025

douglas

Property was fine.
Unfortunately one of the coffee machines was not working early in the breakfast area

10/10

Exceptional

23 Sep 2025

Sabina

We had a fantastic time .

It was a beautiful hotel. Were on our way to airport to head to your other hotel in valencia now . Hope its up to the standards of our last trip. We will know at 6pm this evening 😊

Partner

10/10

Exceptional

23 Sep 2025

VISHAL

I was provided with an Amazing corner room with a semicircular view of the city .. to the left I could view the sunrise and to the right was the sunset.
Breakfast is extremely poor though.

Business Self

10/10

Exceptional

21 Sep 2025

sultan

Excellent

I had an issue with my room, and Mr. Lorenzo, the duty manager, handled it very professionally. He arranged for us to move to another room with a much better view, and on top of that, he kindly offered us access to the VIP breakfast lounge for the entire stay. His professionalism and excellent service made a great impression, and I would be very happy to stay at this hotel again in the future.

Friends_and_family Friends

6/10

Pleasant

07 Sep 2025

Sherry

The room was way too hot and we didn’t have control of the thermometer. We did complain but it didn’t get changed. No water dispensers in the gym. Breakfast was mediocre. Very little protein. Fire alarms went off 3 times in a row with no apologies or explanation.

Leisure Partner

8/10

Excellent

07 Sep 2025

Ellie

good

8/10

Excellent

06 Sep 2025

Hamid

Clean room

2/10

Poor

02 Sep 2025

Jonathan

False advertising, stated there'd be a kitchenette on the listing but there was none, it was the only reason I booked here. The hotel is 30 minutes by train from the city center so it is only convenient if you plan to go the arena. Hotel soundproofing is pretty poor, can hear people in the halls and through the walls. Washrooms had mold in different spots and always smelled like urine. Breakfast provided was decent but very packed no matter what time we went for it, every morning had to wait around to find a table to sit and eat, only the last 15 minutes it starts to clear out.

Leisure

6/10

Pleasant

29 Aug 2025

PRATHEESH

Bad customer service from Mr Haroon, who didn’t even bother to apologies for the inconvenience we had during checking.

6/10

Pleasant

29 Aug 2025

PRATHEESH

Great customer service from Mr Carlos

Due to the football match, We had difficulty getting into the building on the day of check in, but Carlos the Deputy Manager was very helpful, but the other Manager from Holidays In express, Mr Haroon was not very professional at all, as a family we didn’t like the way he dealt with our situation, he didn’t even apologies for the issue and inconvenience we had. Mr Carlos is very customer focused Manager, thanks for all his support.

Friends_and_family Family

10/10

Exceptional

28 Aug 2025

Murat

Close to Arena transportation station. Close by shopping and not expensive places to eat.

Leisure Partner

10/10

Exceptional

28 Aug 2025

Sabrina

Very good n clean

Leisure Family

6/10

Pleasant

26 Aug 2025

Kimberly

It was ok

6/10

Pleasant

22 Aug 2025

Verified traveler

Kind staff but needs some improvement

I was pleased because they allowed me to change my stay from 5 days to 4 days. However, when I arrived to the hotel, my room type was not available and I had to stay in a different room type than the one reserved. The receptionist promised a partial refund, but that never happened.

I was moved to my room the next day. Although my correct room type, the AC was not working, and the system to hold the curtains (due to a curved window) was not working and was being held with tape. This meant I had light on my eyes as soon as the sun rose in the mornings and the room was never truly dark.

I did speak to someone at the hotel about this but nothing else was offered other than the complimentary hot breakfast.

The few staff I interact with was kind thou.

Self

10/10

Exceptional

19 Aug 2025

Zini

We stayed at this hotel during our visit to Amsterdam and were extremely happy with our overall experience. The hotel is conveniently located near the transit,so commuting wasn’t an issue at all. The breakfast buffet was just amazing with a whole array of breakfast choices. The staff was very friendly and nice as well. The only issue with the room was that the room didn’t have a fridge which made it hard to save any food as with the heat it could get bad. Moreover, carry your own body crème as the rooms don’t have them.

Leisure Family

10/10

Exceptional

18 Aug 2025

Ingram

Great stay!

Love the buffet breakfast. Scrumptious! The rooms are great too. This is my go to hotel in Amsterdam!

Self

8/10

Excellent

15 Aug 2025

Margaret

Bed was reasonably comfortable. Room and facilities were clean. Breakfast is quite ordinary with not a lot of variety on offer. Coffee is via electronic set up, no freshly ground offered. Pastries were ok. Not sure whether eggs were organic as they looked and tasted like powdered sort. Biljmer Arena Train station is about a 30-40 minute walk. Not a lot of eateries in the vicinity. Hotel was in a quiet area alongside busy street.

Leisure Family

6/10

Pleasant

07 Aug 2025

Lyndsey

Onsite snack shop very expensive. Found breakfast quality not to be the usual holiday inn express standard. Bed comfort fine.

Leisure Family_with_children

10/10

Exceptional

05 Aug 2025

Jimmy

It was a good stay. Exactly what I was expecting from a Holiday Inn express. Nothing more, nothing less

Leisure Family

10/10

Exceptional

30 Jul 2025

mark

Covered everything needed for a comfortable stay

Business_and_leisure Family

8/10

Excellent

28 Jul 2025

pedro

Really nice clean hotel, we definitely recommend

Leisure Friends

10/10

Exceptional

27 Jul 2025

Sheilendra

The property is excellent

10/10

Exceptional

23 Jul 2025

Miriam

Excellent location, beautiful building, would recomend.

Leisure Family

8/10

Excellent

22 Jul 2025

Leonela

Will go again

10/10

Exceptional

18 Jul 2025

Rezaur

Excellent staff…

Leisure Family_with_children

8/10

Excellent

06 Jul 2025

Veronica

Staff was super nice
And very helpful!
Only downside was there weren’t any cups near the ice and a fence around the property so had to walk a tiny bit longer to get to the train but overall SOOOO good! Staff was INCREDIBLE

Leisure Self

8/10

Excellent

05 Jul 2025

William

Would stay here again

10/10

Exceptional

03 Jul 2025

Lim

My choice in Bijlmer

Nice location

Self

10/10

Exceptional

03 Jul 2025

Barbara

Staff was great

10/10

Exceptional

29 Jun 2025

EDUARDO

Near the Arena and a train station, also an Ikea store located two blocks away. Buffet breakfast is good but can be crowded at times due to tour groups. Highly commendable Reception Desk Staff Ms. Andreaa-Mihaela for being very efficient, friendly, and helpful on all our special requests.

Leisure Partner

4/10

Poor

28 Jun 2025

Jerome

Good hotel.

Business_and_leisure

10/10

Exceptional

19 Jun 2025

Barbara

Was easy to check in and get to room