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Extended Stay America Suites St Paul Woodbury

Minneapolis - MN · United States

975 Weir AveView location

5.8/10Review score534 Reviews
Cleanliness6.0/106.0
Service6.2/106.2
Comfort6.2/106.2
Condition6.2/106.2
Neighborhood8.0/108.0
Value5.6/105.6
Amenities5.4/105.4
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Extended Stay America Suites St Paul Woodbury

When you stay at Extended Stay America Suites - St Paul - Woodbury in Woodbury, you'll be in the business district, within a 15-minute drive of Mississippi River and Grand Casino Arena.

This aparthotel is 15.4 mi (24.7 km) from University of Minnesota, Twin Cities and 14.3 mi (23.1 km) from Minnesota State Fairgrounds. Make yourself at home in one of the 122 guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops.

34-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as desks and microwaves. Featured amenities include express check-out, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Parking height restrictions apply Noise-free rooms not guaranteed Events/parties not allowed LGBTQIA+ friendly Professional property host/manager Pets allowed Only dogs and cats are allowed Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Property uses a professional cleaning service Contactless check-out is available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)

Important information

  • You need to know
    • Up to 2 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • Only registered guests are allowed in the guestrooms.
    • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
    • Parking height restrictions apply.
    • The property is professionally cleaned.
    • Contactless check-out is available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards and debit cards; cash is not accepted
    • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    • Onsite parties or group events are strictly prohibited
    • Long-term renters welcome
    • Noise-free guestrooms cannot be guaranteed
    • Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
    • Host has indicated there is a smoke detector on the property
    • Safety features at this property include a fire extinguisher and window guards
    • This property is professionally cleaned
    • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
  • Minimal age
    18
  • Optional fees
    • Pet fee: USD 25 per pet, per night
    • Service animals are exempt from fees
    • Early check-in is available for a fee (subject to availability)
    • Late check-out is available for a fee (subject to availability)
    • Housekeeping is available for an additional fee

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

M Health Fairview Woodwinds Hospital 2.1 km / 1.3 mi
Tamarack Village 3.4 km / 2.1 mi
Battle Creek Park 4.3 km / 2.7 mi
Woodbury Lakes 4.7 km / 2.9 mi
Mississippi River 8.2 km / 5.1 mi
Historic Mounds Theatre 10.8 km / 6.7 mi
Ramsey County Courthouse 12.8 km / 8 mi
Lake Phalen 13 km / 8.1 mi
Rice Park 13.1 km / 8.1 mi
StoneRidge Golf Club 13.2 km / 8.2 mi
Saint Paul RiverCentre 13.2 km / 8.2 mi
Kellogg Mall Park 13.3 km / 8.3 mi
Mears Park 13.4 km / 8.3 mi
Mississippi National River and Recreation Area 13.4 km / 8.3 mi
Phalen Beach 13.5 km / 8.4 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • hotel
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE QUEEN BED NON SMOKINGDOUBLE • QUEEN BED NON SMOKINGDBL.NM-QN

    Photos are not available for this room type.

    Extended Stay America Suites St Paul Woodbury

    DOUBLE QUEEN BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO TWO QUEEN BEDS NON SMOKINGSTUDIO • TWO QUEEN BEDS NON SMOKINGSTU.2Q-NM

    Photos are not available for this room type.

    Extended Stay America Suites St Paul Woodbury

    STUDIO TWO QUEEN BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.2Q-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKINGDBL.KG-NM

    Photos are not available for this room type.

    Extended Stay America Suites St Paul Woodbury

    DOUBLE KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Extended Stay America Suites St Paul Woodbury

5.8
Review score
534 Reviews
Cleanliness
6.0 /10
Service
6.2 /10
Comfort
6.2 /10
Condition
6.2 /10
Neighborhood
8.0 /10
Value
5.6 /10
Amenities
5.4 /10
100 reviews shown
2/10
Poor
20 Jul 2026
Linda
We had a reservation and confirmation months ahead. Then we showed up at the hotel and they told us they didn’t have a room available and turned us away. Go shack up with someone else or sleep under a bridge.
Family
2/10
Poor
20 Jul 2026
Christopher
This Property is an absolute dump. I checked into my room only to find it was filthy and the blinds are all broken.

I ask for another room after talking to the front desk. They didn’t have any. I tried to get my money back from the hotel but they said I had to call the manager.

Management of this hotel should be completely embarrassed to let people check into this place with a room as filthy as it was and with the blinds broken.

Do not stay here ever!
Family
2/10
Poor
13 Jul 2026
miguel
I had to sweep my floor it smelled so bad the hallway carpet was so dirty and smelly
Self
2/10
Poor
12 Jul 2026
Shane
Dirty, filthy. No sound proofing at all. Wouldn't stay there again if you paid me.
Self
4/10
Poor
03 Jul 2026
Samantha
Toilet was dirty when I first arrived. My kitchenette was missing a drawer. The shower had mold in the door. The sound of the highway right outside my window mixed with people slamming the stairway door at all hours of the night, and no black out curtains made it hard to sleep. The receptionist was no where to be seen for the first 10 minutes I was trying to check in. She was seen later smoking cigarettes and talking with guests instead of being at the desk. I asked for pots and pans but was told most of them are too dirty to be used and I could “pick through them if I wanted”. The halls always smelled like cigarettes. The entrance was littered with cigarettes and empty beer cans. You get what you pay for when you stay here. I will not return
Self
8/10
Excellent
27 Jun 2026
Lariya
I loved it there! Only thing is i feel like it should say free morning snacks, not free breakfast just because the only thing for breakfast is coffee and granola bars, and small muffins. Other then that it actually was nice, i do wish for the price there would have been a pool tho😂
Friends
2/10
Poor
22 Jun 2026
jessica
Terrible location the room was filthy. Nothing worked the TV. The phone was broke hair in the tub. Oh my God it was the worst experience ever.
Friends
10/10
Exceptional
20 Jun 2026
Aron
Spacious clean & felt safe. Had a cook top & large fridge. Only complaint is I wish it had a heavier top blanket but I travel with an extra & would not let that detour me from staying again. Excellent hotel with even better front desk staff. Just book it.
Family_with_children
10/10
Exceptional
29 May 2026
Lauren
Super friendly and helpful staff
Partner
10/10
Exceptional
31 Mar 2026
Lauren
Staff is always so kind & accommodating
Partner
2/10
Poor
29 Mar 2026
Destiny
The floors were so nasty. My son’s feet were black even with socks on. The lamp shade had bird POOP ON IT and the bathroom door handle was broken. Switched rooms the other rooms floors were also disgusting.
Friends_and_family Family
4/10
Poor
21 Mar 2026
Marlee
Lobby smelled like dirty laundry. Was so bad. Room was pretty beat up. Bed was hard as a rock. Would never stay there again.
Self
2/10
Poor
01 Mar 2026
Aimee
Just horrible, everyone has their own review but heres mines towel change you have to bring your old one to change for new ones, no house cleaning after I had already requested it. I was there Thursday-Sunday, breakfast was only dry muffin and coffee..bed sheets were dirty, floor had some red stains , bathroom door was broken and does not lock.. I asked to change room or get a discount they refused!!! No one was ever at the front desk to get help.
Friends_and_family Family
4/10
Poor
15 Feb 2026
Nadezhda
The staff was not present and there was no bell to announce your presence as a customer. Eventually he appeared and gave me a key. The place smelt of smoke. The room was nice and quaint and even had a stove. But later after inspection there was no remote + no hand soap. We had to get those at the front desk. Other than that the stay was fine. Except in the early morning I was picking up the room ready to check out and there was a WORM on one of the hotel towels. The breakfast was fine, but when I wanted to atleast get oatmeal there was no bowl/ item to even have it. The laundry was fine, expect that it was ridiculously expensive even when I had only had 2 pieces of clothes to wash’s
Leisure Partner
10/10
Exceptional
05 Feb 2026
SkyAnne
Room was spotless, staff was tremendous all around loved my stay here
10/10
Exceptional
05 Feb 2026
SkyAnne
Amazing staff here. I would highly recommend staying at this hotel
Leisure Pet
10/10
Exceptional
24 Jan 2026
Gerald
Staff was excellent. Kind, amazing mannerisms, respectful, professional, and quick and easy check in. 5 Stars in my book.
Friends_and_family Family
10/10
Exceptional
23 Jan 2026
Tina
I was very pleased.The staff really nice. I'm very friendly
Leisure Partner
2/10
Poor
08 Dec 2025
Rogerio
Absurdly dirty and unsafe. The hotel serves as housing, very strange. Terrible bad smaell.
Business Partner
4/10
Poor
14 Nov 2025
Kira
Hallways smelled terrible and the walls of the room were disgusting. We ended up leaving and not staying there
Friends_and_family Family
2/10
Poor
29 Sep 2025
Dajaun
Expedia let me rent the hotel when I arrived the hotel was sold out horrible experience
Business_and_leisure Family_with_children
4/10
Poor
15 Sep 2025
Gioconda
I did not like that the hallway’s carpets were filthy and smelled bad. The property outside was dirty, not maintained.
The room was pretty clean but the chair and cabinet for the kitchen were old and not cared for. On cover under the sink was missing.
The oatmeal was stale. The sugar was hard stuck on the package. No human being deserves that.
The gentleman that checked me in was cordial, sweet and good mannered. The lady this morning was kind and sweet as well.
Business Self
4/10
Poor
03 Aug 2025
Paula
In the cities for a hockey tournament and wanted somewhere close to the rink. Check in was fine but walking to the room smelt weed multiple times, elevator was filthy, beds were clean but the bathroom had super slow drains in The shower and sink, the exhaust fan was covered in dust, the TV only had one channel.
I found a different hotel for our ae one night.
Leisure Family
8/10
Excellent
30 Jul 2025
Esmeralda
Breakfast was plain could’ve been better. Bed were good. Staff was definitely rude. Did not help at all when we need something
Leisure Family_with_children
4/10
Poor
22 Jul 2025
Hazel
The building itself isn’t secure. Anyone can enter the building and move throughout the hotel with no room key card. The room itself was good the bed was comfy and it was plenty of space . You can tell that the room was straighten up but not cleaned. The floor looked like it hadn’t been cleaned in weeks. I wiped everything I would touch down and the surfaces were all dirty .
Leisure Self
2/10
Poor
21 Jul 2025
Nancy
Our room had a strong smell of Indian food, which made my daughter vomit. We requested a new room, but none were available. Since our previous hotel reservation was canceled, we had no other place to go, so we had to endure this for two nights. Additionally, the room was filthy, with stains everywhere. It was the worst hotel I have ever stayed in.
4/10
Poor
21 Jul 2025
Yia
It’s ok
Partner
6/10
Pleasant
21 Jul 2025
John
There was nothing around this hotel except for Costco. No gas station or anything at this exit.
Leisure Family
2/10
Poor
18 Jul 2025
Susan
There was no room available when we went to check in
Leisure Partner
4/10
Poor
18 Jul 2025
Amia
The floors were sticky and the shower was dirty. Although the room comes with a fridge, stovetop, and microwave, they will not provide you with pots, pans, plates/bowls, and utensils even though it is advertised that they will. The stovetop doesn't work very well either. Walls are thin and you can hear the doors shutting throughout the night. \"Free breakfast\" was very underwhelming with three items to choose from and bad coffee.
Leisure Partner
2/10
Poor
15 Jul 2025
Shoua
Went the place and they had no room for us.
4/10
Poor
04 Jul 2025
Joel

Dont stay here!

Floor was so slimy i think Diddy had a party there! Gross, slippery.
Self
4/10
Poor
03 Jul 2025
William
When I got there I was told I couldn't check in because the internet wasn't working. I pointed out that I had a reservation and needed the room, and the clerk did get us into one. It was the wrong kind (two doubles insteadof the two queens that I'd reserved), but for the first night it was adequate, so I took it, thinking we could fix it the next day, when the rest of our party was to arrive and it then wouldn't be adequate. This did not work at all, because the internet was still down, and they never call me when itvwaa back, as Ihad requested. We ended up having to find another place to say, at the last minute, which was quite disruptive to our family visit. The one guy tried, which was nice, and he helped me get out of the second night, which was nice. There was supposed to be some kind of breakfast, but there was nothing--not even weak coffee.
Leisure
2/10
Poor
28 Jun 2025
Kassia
Disgusting. Dust balls on tv, in corners on the ceiling. Floors were so sticky and covered with lint and dust. My husband had to do housekeeping’s job and wipe the floors with a wet washcloth to get rid of the stickiness. The faucet and shower head covered in rust and calcium. Bed sheets were stained, had what looked like blood on bed sheets. Bed were very uncomfortable. Cheap spring mattress. Loud guests talking and yelling in the hallway. We ran into another guest who was concerned because another guest( with his own room key) was able to enter his room. I wouldn’t complain but I paid too much to have these. Way overpriced.
Leisure Family_with_children
6/10
Pleasant
16 Jun 2025
lisa
the young girl at the counter was real direct when i asked if there was going to be coffee and she replied \"there is no coffee\"
Leisure Self
2/10
Poor
08 Jun 2025
Zachary
This hotel was appalling. Our rooms were disgusting - paint chipping from the walls, we had to clean sticky sick off the floors with wet wipes when we arrived, there were used q-tips under the pillows and dried boogers smeared across the headboards. There was a party going on in the parking lot and everything reeked if pot - and one of the rooms next to us had a party that was still loudly going on when we left at 6am. We arrived after midnight after an 18 hour drive, so we couldn’t just leave and find other accommodations, but we all slept in our clothes on top of the beds because they were so nasty and left first thing after getting a couple hours sleep. I cannot impress enough how utterly terrible this place was.
Friends_and_family Family
8/10
Excellent
03 Jun 2025
Lindsay
Overall a nice stay. Property could definitely use some updating but not a bad place to stay. Staff was all nice and helpful when needed. Breakfast left a little to be desired but ok for an extended stay hotel.
Leisure Self
2/10
Poor
02 Jun 2025
Delaney
Would never stay again
Leisure Family
8/10
Excellent
01 Jun 2025
Kitty
The room and lobby were clean in appearance. Staff was friendly greeting you and they tried to take care of situations that were arising at the hotel. They have people drinking out in the parking lot with the staff when alerted taking care of it. The breakfast they had available for you was just wrapped muffins and granola bars. I wasn’t really impressed with that. I thought there would be a little bit more and there was no coffee available. The TV was not working in a room. There was a hook up missing and we tried to get it working, but it was late at night. The location was good and for a family that was looking to cook meals in in the room along with have their pets there it was a good deal. The mattress was OK, but I woke up in the morning with a backache from it.
Friends_and_family Family
8/10
Excellent
05 May 2025
Laura
Easy stay. Needs maintenance, but just like staying in a cheap apartment. Safe and easy to get to.
Business_and_leisure Self
10/10
Exceptional
28 Apr 2025
Verified traveler

On point

Friendly
Self
10/10
Exceptional
27 Apr 2025
Ronald

Wait time

We had an issue checking in becauss their computer system was down. So it was almost a 45 minute wait to be checked in.
Friends_and_family Family
2/10
Poor
15 Apr 2025
Kazoua
There were no toiletries available except a box of tissue. No phone to call down to front desk. The sheets were stiffed and had a smell.
Leisure Partner
10/10
Exceptional
10 Apr 2025
Meiklyn

Upgraded with EASE

It was a last minute reservation, and we were booked with ease. The room was more than acceptable. The upgrade was a nice wink to the long roads journey we made to get there. Thank you!
Business Family
4/10
Poor
09 Apr 2025
Nicholas
From checking into the property the hotel smelled terribly of marijuana. Getting up to the room. We noticed that the bed had a blood stain on it underneath the sheets we asked management to get us another bed. It took them 3 hours and their solution in the end was to move us to another room for which was not much better. The bed in the new room had urine all over it. Overall this hotel was very dirty. It is in a decent location close to everything you need but for the price I would not rent here ever again.
Business Partner
4/10
Poor
08 Mar 2025
Mao
Lot's of parking. The staff are unprofessional and doesn't want to listen to their customers voice. I ask to switch to a west side room for a quiet night because my room is locate to the Highway and noisy, the staff refused.
Business_and_leisure Partner
4/10
Poor
01 Mar 2025
Pa
Room had no microwave so had to move to a new room but the new room was dirty. Didn't like how we had to get everything from front desk instead of just having the items in the room already (kitchen items)
Leisure Friends
2/10
Poor
05 Jan 2025
Corrine

ROACH MOTEL

IT WAS HORRIBLE. THE ROOM AND SHEETS WERE FILTHY AND STAINED, THERE WAS WHAT APPEARED TO BE DRY BLOOD ON THE WINDOW SHADE. THE ODOR WAS FOUL THERE WAS DIRT AND HAIR ALL OVER THE BATHROOM, FLOOR AND SHOWER. NOTHING WAS CLEAN. I REQUESTED A DIFFERENT ROOM OR AT LEAST SHEETS SO I COULD CHANGE THE BEDDING AND THE RUDE WORKER AT THE FRONT DESK SAID SHE COULDNT GET THEM BECAUSE SHE WAS THE ONLY ONE WORKING AND COULD NOT LEAVE THE DESK. DO NOT STAY HERE YOU WILL REGRET IT IMMENSELY. THIS IS THIRD BAD ROOM I HAVE HAD THROUGH HOTELS .COM AND WONT PLAN ON USING THEM AGAIN. REALLY REALLY BAD.
Friends_and_family Family
6/10
Pleasant
19 Dec 2024
Patricia
Like new. Quiet.
Leisure Family
10/10
Exceptional
15 Dec 2024
Mckenzie
Great place to stay
4/10
Poor
10 Dec 2024
Kazoua
Staff was nice.
Leisure Friends
2/10
Poor
07 Dec 2024
Dawn

Ghetto Fabulous

They locked my dogs in the room and wouldn't let me get them unless I paid in full, and I tried paying them in the morning and couldn't get a hold of them. Very rude, didn't communicate at all and wouldn't let me see my dogs for over an hour. Didn't understand anything. Wouldn't stay there again if my life depended on it. GHETTO FABULOUS!!!!
10/10
Exceptional
02 Dec 2024
Jessica
Nice clean rooms and helpful staff
Leisure Pet
10/10
Exceptional
02 Dec 2024
Jessica
My dog loves it here
Leisure Pet
10/10
Exceptional
02 Dec 2024
Jessica
Besides hearing the traffic its a nice quiet hotel
Leisure Pet
10/10
Exceptional
02 Dec 2024
Jessica
I have been here many times and every time its been a very enjoyable relaxing experience.
Leisure Family
8/10
Excellent
10 Oct 2024
Geneva
Its was fine but the walls were just a bit thin you could here the rooms next to you.
Leisure Friends
6/10
Pleasant
06 Oct 2024
Sara
My tv didn't work and no remote in my room. They gave me 1 remote that didn't go to the tv. Then the remote they did give me would not let me navigate the channels. I told two different clerks about it.

Also, they had a lobby full of people whose reservations had been canceled by the property. Someone else came down to complain that someone had been in their room and left food.

They put the breakfast away 7 minutes before the posted breakfast time was over.
Leisure Self
2/10
Poor
30 Sep 2024
Corey
Booked a hotel with no room for me. Then sat on hold getting it figured out. Sent me to another hotel. Guess what no room. I got a refund but wasted two hours of my life and slept in my vehicle.
2/10
Poor
08 Sep 2024
Manda
I am rating this as less than 1.... i got in to the area after driving 6 hours to learn they were overbooked and did not have my room. The girl at the front desk was not compassionate and while she did call another extended stay to see if they had rooms which they did not. She never made eye contact with me and when i asked her to use the bathroom she said we with a chuckle \"well we dont have public restrooms\" so i said it again and she let me in. The bathroom was dirty and she was rude. Luckily i found another hotel nearby at la quinta and they were kind and we stayed there. But no help to expedia or extended stay. Also they said i wouldn't be charged and i have a charge for one night stay that i am disputing. Awful awful awful experience
Leisure Family_with_children
2/10
Poor
26 Aug 2024
Chaitanya
I strongly recommend NOT to book this hotel. We had a reservation for a two queen bed room. We reached the hotel late in the night and were told that they overbooked and thus they do not have the room for us. They mentioned they have 2 rooms with single beds available but they were not ready to accommodate us with the same booking.
We were asked to create a new booking if we want these rooms. Also, these bookings need to be made online as they were not ready to book at the front desk. When asled why, the front desk lady gave a look and mentioned that she would book but will apply the highest premium rate and will also charge an early checkin fee.
We had a terrible experience as we did not have the place to stay and it was middle of the night. We ended up going to another hotel and fortunately the staff there was a lot more accommodating.
Due to the issues with overbooking, lack of communication and terrible staff, i highly suggest to NOT consider this hotel.
Leisure Family_with_children
2/10
Poor
18 Aug 2024
Ber
They over book a lot of people that night
2/10
Poor
18 Aug 2024
Gee

Horrible! Run! Disgusting! Cockroaches!

Do not stay here!. Worse experience of all time!. I normally do not write reviews but this one was a must!. First of all they messed up my reservations despite showing them my itinerary and as soon as we finally got to our room.. there were cockroaches everywhere, the floor was dirty the cabinet was missing a drawer and the tub and toilet did not look clean.. we walked right back out and didn’t even stay.. I returned the keys the next day, didn’t even ask for a refund and all I asked for was a check out confirmation which I was refused, I asked for the manager after I was repeatedly told they dont do print out confirmations, I asked to speak to the hotel manager and she was easily able to just print it out but only to find that they charged me twice for 2 rms for what they are calling late check out fee when I was in fact checking out (early). I assume this is why they wouldn’t give me a print out in the first place.. the police was called and I had to make a report of the incident.. Now tell me why they think they have the right to charge me for checking out early and calling it a late check out fee!. If I could I would rate this hotel a 0. I’ve never been so disappointed in a hotel ever!. This is beyond injustice!
Friends_and_family Family
4/10
Poor
13 Aug 2024
Eugene Paul
Poor response from Hotel staff
Business Friends
10/10
Exceptional
08 Aug 2024
Jasmine
The manager Katy was amazing. Very nice and understanding. She was also very welcoming.
Self
6/10
Pleasant
01 Aug 2024
Norman
I as a hdcp person with crutches, had a very, very hard time trying to walk on the floor in the room. It was VERY slippery.
2/10
Poor
26 Jul 2024
Verified traveler

Reservation doesn't mean it is Guaranteed.

My team arrived to stay and were turned away. One room was able to check-in the other was not, causing roughly $1,000 more in travel expenses. They were not helpful in finding us a new location to stay. They simply oversold rooms during one of the town's biggest music festivals causing us to scramble after days of travel. Unprofessional staff, terrible hospitality, would not recommend this place as no reservation is a guarantee with them!
Business
4/10
Poor
24 Jul 2024
Brit
The pictures do not do the place justice. The floors were greasy, there was soap scum covering the bathroom fixtures. The shower was spongy feeling, like you could fall through. The keyless entry cards didn’t work the second night. The lobby was dark on entering.
2/10
Poor
23 Jul 2024
David

We reserved two beds, they had only one bed

We reserved a room with two beds for three of us in my family. When we arrived, we were told that they had a room for us with only one bed. As Jerry Seinfeld says, they know how to take the reservation, they just don't know how to hold the reservation; and that's really the most important part of the reservation.
Friends_and_family Family
6/10
Pleasant
22 Jul 2024
Kelly
Clean but basic room. Average cleanliness. 2nd floor hallway carpet had a pungent odor. Like there was a leak somewhere and moldy.
Also, no accessible restroom for fitness center. Very inconvenient
Friends_and_family Friends
8/10
Excellent
21 Jul 2024
James
The property was clean and appeared to be well maintained. Being located next to the interstate traffic noise was an issue at night making it difficult to sleep. The room was as expected for an extended stay facility--fridge,microwave, and cooktop. Shower was good size and had ample hot water. Breakfast was a big letdown. Coffee was the only drink offered--no hot water for oatmeal. Otherwise there was mini muffins { 2 } and hard granola bars available--nothing else. No fruit--donuts--not even dry cereal. Staff was friendly and helpful
Partner
2/10
Poor
21 Jul 2024
Verified traveler

Bugs bugs bugs

Bugs were all over. We went in and turned right back out
Business
2/10
Poor
21 Jul 2024
Elise
Made a reservation and then got called the day of that it was cancelled. On the phone they were not helpful and offered us no solutions.
6/10
Pleasant
20 Jul 2024
Gary
Our room was on the interstate side so it was very noisy. No darkening shade on window. Had to request a hairdryer from front desk. If you want coffee maker that too would need to be requested.
2/10
Poor
15 Jul 2024
Xee

Disappointed Stay

We were very disappointed. Upon arrival, the entrance door would not pass accessibility standards. It was a pull open glass door and barely fit our stroller. The elevator felt outdated and once we got to our floor, the hallway smelled like an old smokey apartment floor. As soon as we entered our room, we opened the bathroom only to see cockroaches in the toilet, run down the sink drain and the shower drain. The floor did not look like it had been swept or mopped in a whike. There was a bunch of Target and Walmart bags stuffed into the drawers. We quickly checked out unfortunately. It was very disappointing as it was late and we had driven a long ways only to have to find a new lodging place with our infant.
Friends_and_family Family
6/10
Pleasant
07 Jul 2024
Robert
TV remote missing and different one didn't work. Changed rooms and shower head was missing paint on walls chipped and scratched. Stayed here because of price and only needed a bed for the night.
Leisure Self
8/10
Excellent
05 Jul 2024
Robert
Good value for the price paid.
10/10
Exceptional
01 Jul 2024
MAI
Nice place to stay at
4/10
Poor
30 Jun 2024
Emily
Check in was at 3PM, however we were told that a room wasn’t available until 5PM. Came back at 5PM to be told there still wasnt a room available, only after 4 hrs of waiting did we get a room at 7PM. Not to mention we found roaches. 10/10 do not recommend.
Business Friends
2/10
Poor
29 Jun 2024
Pa Kou
There were cockroaches in the sheets and all over the room. The floors were oily and the light switch in the bathroom didn’t work at all but there was no one at the front desk at night to even be able to get any type of assistance.
Business_and_leisure Partner
2/10
Poor
29 Jun 2024
Nhia Ying
Didn't stay at the hotel. They told us there was no room available.
4/10
Poor
28 Jun 2024
Briana
The place smelled terrible, was not cleaned well at all. There were roaches in the room. Very run down.
Leisure Partner
2/10
Poor
27 Jun 2024
Tristessa
When I got to the hotel all the rooms were sold out and the hotel still took money out of my account stating that I was a no show. I chose the ay at the hotel option.
Business_and_leisure
2/10
Poor
24 Jun 2024
Sarah
They lost my booking. It showed as “cancelled” in their system. No warning. No email. Nothing.
They said they couldn’t help me and there’s was nothing they could do.
Leisure Family_with_children
2/10
Poor
23 Jun 2024
Joel

Spend a cpl $ more

Unswept floor. Walking to shower barefoot left shower floor black. Walls scuffed up. Remote didnt work. Was a really nice place when Woodspring owned it. Wont go back there
Self
10/10
Exceptional
23 Jun 2024
Nevaeh
it was very nice! enjoyed my stay!
4/10
Poor
16 Jun 2024
LuAnn

Not the most friendly place.

When we arrived the window was open and water on the floor as it was raining. Floor was quite dirty. Service from the front desk was minimal. When we arrived, gentleman was assisting g a group of 4 with getting them extra bedding and towels. Waited almost 15 minutes to get checked in. Upon check out, waited at counter for 5 minutes and no one ever showed up. We played the room keys down and walked out.
Friends_and_family Family
6/10
Pleasant
16 Jun 2024
Shalise
It was fine for the cost. I probably not stay here again but it was clean and bed comfortable. I prefer a few more perks but was staying with others.
Business
4/10
Poor
16 Jun 2024
Anthony
Never looked at television; I left after three days. Very frustrating
10/10
Exceptional
15 Jun 2024
Annette
We appreciated the check-in. The staff was courteous. The people above us made noise until after midnight and we had an early flight. We got limited sleep due to their disrespect above us.
Business_and_leisure
4/10
Poor
13 Jun 2024
Natalie
The floors in my room where sticky and the bathroom was dirty
Leisure Friends
4/10
Poor
08 Jun 2024
Lisa
Room needed a deep clean, crud on the walls and the floor was slimy
10/10
Exceptional
03 Jun 2024
Yer Moua
I liked the location but service was not good.
2/10
Poor
31 May 2024
Hillary
The lobby was dirty. Front desk agent didn't know what he was doing. Didn't seem safe. They didn't have a room I reserved. No problem. I went down the street to Comfort Inn. Much better.
Leisure Friends
2/10
Poor
31 May 2024
Cassandra
Blood in walls pubic hair everywhere roaches fridge didn’t work keys didn’t work staff was RUDE AND I SLEPT IN MY CAR NOT AT THE HOTEL then you charged my card and 2 weeks later 3 hours on the phone I STILL DONT HAVE MY REFUND
10/10
Exceptional
25 May 2024
Lori
I would not stay again!
Filthy room
People hanging out in front of entrance.
Front entrance not marked.
The entire place wreaks of cigarette smell & filth! Room was loud...main highway right outside window. People playing loud music.
Worst place ever!
Leisure Self
10/10
Exceptional
24 May 2024
Christine
It’s like an apartment & in top condition
8/10
Excellent
21 May 2024
Navdeep
It’s was good just your average hotel
4/10
Poor
19 May 2024
Eric
Broken cabinet doors, Dirty, and no coffee pot or cups
Leisure Friends
2/10
Poor
18 May 2024
Bao
Customers services is bad and get lock out of my room even thought i paid for two night.
Leisure Family

Location & surroundings

Extended Stay America Suites St Paul Woodbury
975 Weir Ave, Woodbury, United States

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