Name: Quality Inn St. Paul-Minneapolis-Midway
Address: 1964 University Ave West, St. Paul, 55104, US

2/10

Poor

23 Jul 2026

Long

Dirty rooms, toilet water running, blankets has cigarret burns, old carpets, dirty bathroom. We checked and and checked out in 3 min.

10/10

Exceptional

21 Jul 2026

Jean

Excellent staff in motel and bar. Many apparently frequent customers were also helpful and friendly.

Partner

10/10

Exceptional

21 Jul 2026

Monica

Everyone was super helpful and attentive to our needs. The air conditioning and shower worked wonderfully! Also they had a nice pool, sauna and hot tub along with a cool bar attached to the building. Had some delicious mango habanero wings there while we watched the fifa game.

Friends_and_family Friends

6/10

Pleasant

20 Jul 2026

Jeffrey

No breakfast even though the site advertised one. Toilet was barely attached to the floor. Hallway was filled with aroma of marijuana.

Family_with_children

2/10

Poor

19 Jul 2026

Renee

Donated our $150 dollars and decided to drive home.

Friends_and_family Family

10/10

Exceptional

14 Jul 2026

Alex

.

2/10

Poor

11 Jul 2026

Nicholas John

Disgusting place to stay. Filthy and smelly room. Unsafe hotel for children. Bed bugs in the room. Expedia should not be advertising this hotel for people to stay in. Incredibly disappointing on every level. Steer clear of this one - it is not worth the lower hotel room rate.

Family_with_children

4/10

Poor

05 Jul 2026

Mark

The overall property is worn down, not very clean and is a bit smelly. It is safe, however, which was a main concern of mine.

The first room I was assigned was terrible. The toilet didn’t work properly, the room stunk, the TV didn’t work… You get the picture. After the second morning in a row, when the toilet would not flush properly (after supposedly being serviced twice), I got another room.

The second room was a normal hotel room. Everything worked properly, the carpet was new and clean, the walls were freshly painted and the room smelled fine. If I had been assigned this room from the start, I would’ve rated my stay at least three stars.

Self

10/10

Exceptional

04 Jul 2026

Delilah

Staff were understanding. Room was what I expected for the price. Didn't take advantage of most of the amenities so can't really speak to those.

Self

2/10

Poor

04 Jul 2026

Jennie

I had to leave and get a refund. It was dirty, the WiFi tv and air conditioner didn’t work, and there were bugs in my room.

Family_with_children

6/10

Pleasant

02 Jul 2026

Timothy

Only have the shuttle for the state fair, that was one of the reasons this hotel was chosen. Unfortunate thing about the 1st floor is that you can hear every step from the room above you

Friends_and_family Family

2/10

Poor

02 Jul 2026

Kia

Not particularly safe, clean, or updated. The Tv didn’t work, the sink looked like it was going to fall off of the wall.

4/10

Poor

30 Jun 2026

Lillian

The property seems ok on the outside, but on the inside it’s rather dirty. The hotel has an intense dewy/dingy smell that doesn’t go away even if you open a window. The carpets and upholstery just seemed grimy, our room was dirty upon arrival, with our bedding having a cigarette hole in it and there being a used towel wedged behind the door that was missed during cleaning. We did not end up staying and quickly found another hotel.

Friends

2/10

Poor

29 Jun 2026

Marguerite

One of the rooms did not have running water. There was no continental breakfast, though it was written that it would be offered.

Friends_and_family Family

2/10

Poor

22 Jun 2026

Melissa

I would not stay here again. The room had a very strong smoke smell that made it uncomfortable from the moment we walked in. The host at the front desk was not welcoming and did not make us feel valued as guests.

The door latch in the room did not feel very secure, which raised concerns about safety. In addition, the exterior entry doors were difficult to use and often did not work properly.

The property's online photos were also misleading. Many appeared to be stock photos and did not accurately represent the actual condition of the hotel. The hallways were poorly maintained, with noticeable stains on the carpet that contributed to an overall unclean appearance.

Overall, the property was disappointing due to the smoke odor, lack of customer service, misleading photos, cleanliness issues, and security concerns. The combination of the smoke odor, cleanliness issues, security concerns, and overall condition of the property was enough that we decided not to stay. We left shortly after arriving and found a different hotel for the night.

Family_with_children

2/10

Poor

20 Jun 2026

dyrus

The stay was horrible the last time I was there was way better with one bed this had two but ...not satisfied tv did not keep having to ask staff to come up to fix, toilet wouldn't flush right away called for that. They had breakfast there but she was late to come cook on her own time.its people that actually live there is a horrible same. Never again please don't book

Partner

4/10

Poor

13 Jun 2026

Paula

The lady at the front desk was so kind, however, I was there for 7 days and never had housekeeping come in. I inquired about it at the Front Desk and she apologized and told me she would have someone come in the next day to clean. Housekeeping never came. I will not return to this property. That is unacceptable. Trash not dumped, no clean towels, bathrooms not cleaned.

Self

10/10

Exceptional

08 Jun 2026

Adnan

Bathrooms shower is tooooo slow

2/10

Poor

07 Jun 2026

jeremy

Well thankfully the door lock and latch worked. Pool was out of service. Seems like the usual everywhere as of late. Spend the extra money and go somewhere else. TV didn't work. Fridge didn't work. Toilet barely flushed. Mine as well have showered in a rain storm and you would've had better pressure. For non smoking rooms they all most likely smell of weed. I smoke but damn throughout the entire property inside and out. Door key worked when it wanted to. Will 100% not be return

2/10

Poor

26 May 2026

Theresa

Do not stay here - the extra door lock is a chain that could easily be broken into.
The site reeks of cigarette smoke and the rooms are in desperate need of upgrades - wall air/heating units don’t have a cord to plug in, toilets don’t flush, etc.

Family

4/10

Poor

17 May 2026

Diondre

No cleaning staff on the weekends. Looks and feels like a trap spot. Only good thing is the location and price. If you are trying to stay on budget then book.

Friends_and_family Family

4/10

Poor

15 May 2026

Joan

The place needs a upgrade

Self

2/10

Poor

03 May 2026

Sally

Lots of smoke odor.

Partner

4/10

Poor

30 Apr 2026

Peggy

The hot tub wasn't working. The breakfast didn't start until 8, way too late, chains on door and frame was busted, tv kept changing input every time you turned it on and very outdated.

Partner

6/10

Pleasant

15 Apr 2026

Shay

Decent

Family_with_children

4/10

Poor

12 Apr 2026

Anthony

Dirty carpet, toilet in room broken, people clearly smoking in the hotel, hotel run down

Family_with_children

2/10

Poor

09 Apr 2026

Patrick

Rooms were dirty, staff was unhelpful, parking lot was sketchy

Family

8/10

Excellent

30 Mar 2026

Aaron

The hot tub was out of order , hopefully next time i go back , it'll be working. Other then the stay was good .

Friends_and_family Family

4/10

Poor

26 Mar 2026

Brooks

Met my low expectations

Self

2/10

Poor

07 Mar 2026

Jessica

No hotel was dirty and poorly lit. It felt unsafe. The hot tub that i was told was working was taped off. You could smell smoke in the hallways. I could hear someone playing music with loud base and the room its self was dirty none of the lights were plugged in and furniture waa moved away from the wall where there was trash.

4/10

Poor

28 Feb 2026

Moustapha

Noisy peoples fighting in the middle of the night.

8/10

Excellent

18 Feb 2026

Anna

Staff was super friendly and helpful.

Friends_and_family Family

10/10

Exceptional

05 Feb 2026

Jill

Courteous and friendly staff.

6/10

Pleasant

28 Jan 2026

Joshua

Older property. Hot tub was out of order.

Friends_and_family Family

2/10

Poor

25 Jan 2026

Angie

The room had stained blood spots on the bedspread. Door down the hallgtom us had a hole all the way through. Very dark and dingy. Left within 5 minutes

Leisure Family

2/10

Poor

25 Jan 2026

Kari

Bathroom door didn’t close, room was so hot couldn’t regulate the temp well, very run down

2/10

Poor

12 Jan 2026

Seth

The Quality Inn-Midway was anything but quality, precisely the opposite. The stench was nothing in comparison to the utter shock I received while walking to my room. The carpet and walls, stained with bodily fluids and doors hanging by the hinges with holes put through them by police boots. The room was nothing short of impressive; I’ve never seen such a disgusting place. I closed the door to find fresh screw holes and a lock secured with electrical tape. The walls were peeling and bathroom stained a nicotine-yellow. The heater was on and boy was it working, set to 86 degrees the heat facilitated the release of the indescribable aroma. I lasted 15 minutes in this house of horrors before I had to book something else immediately and FAST. It was truly an unforgettable experience.

10/10

Exceptional

12 Jan 2026

Patricia

Easy checkin

4/10

Poor

31 Dec 2025

JoAnn

The whole place was not good. The doors to the rooms I reserved didnt have proper locks, the blankets and shower curtains had burn holes, the floor in one of the rooms was warped and uneven, the tv in the other room didnt work, no food at \"the onsite restaurant\".

Business_and_leisure Family

2/10

Poor

17 Dec 2025

Ronda

cliente staying there not desirable, could not get heat in room and outside temperature was -22. heater blew loud and cold air coming apart from wall!! very cold and couldn't stay my 2nd night. i didn't dare go outside the room as a white woman.

2/10

Poor

08 Dec 2025

Kiara

No breakfast , no restaurant ( only frozen pizza) rooms stunk. Requested towels never got any old blood on sheets

8/10

Excellent

06 Dec 2025

Verónica

It was good

4/10

Poor

21 Nov 2025

Lillian

Moldy smell, not kept up. We dis bit stay after seeing how bad it was.

8/10

Excellent

20 Nov 2025

Linda

I don't drink-haven't tried the hot tub yet. Staff has been great-room service exceptional. Alot of lost people but they behave ok.

Business_and_leisure Self

6/10

Pleasant

16 Nov 2025

Catherine

Never got any clean towels during 3 night stay nor was our room ever tidied up. The area was very noisy at night both inside the units and outside in the parking area. Breakfast was ridiculous, a box of cereal and a loaf of bread is not adequate. Just don’t serve breakfast and lower rates

Leisure Partner

4/10

Poor

11 Nov 2025

Deborah

The only good thing was the bed was comfortable. parking was limited, the centennial breakfast was nearly non existent, the hallways stunk of smoke even though there was no smoking allowed. The audacity to have a sign up saying no refund or room switch will be given if you don’t say anything within 15 mins of checking in is ridiculous given it takes just about that time to get your bags from the car, to your room and even take time in inspect or realize any issues.
There were rooms that were “fixed” with tape and a random screen in front of it. My room had a piece of paper painted over a hole in the wall. the water pressure was weak, and the showerhead leaked as well. And don’t get me started on the wifi constantly going out if you can even get it to work to begin with because their authenticating licensing is expired. I also had to listen to beeping from a dying battery from a carbon monoxide alarm that I informed front desk about twice.

If having free parking is worth everything else, then sure, stay here. otherwise it’s a bust.

Business

4/10

Poor

07 Nov 2025

Richard

I'm only giving two stars because the staff corrected a major issue with my booking. The staff overall was helpful but I believe the manager, Kim, was the best.

The first notable thing you'll notice is the smell. The entire first floor smelled of cigarettes even though there is no smoking signs everywhere. The second floor where my room was located smelled of cigarettes and curry and harsh cleaning chemical trying to mask the two ordors unsuccessfully. Fortunately the smell mostly didn't carry into the room, but the hallways were unbearable.
Second was the bedding had cigarette burns throughout. Again, this is supposed to be a smoking free stay. Evidence showed otherwise.

Business_and_leisure Family

4/10

Poor

05 Nov 2025

Shannon

Pool/hot tub was closed due to a death. People in room next to us said they had cockroaches in their room.

Leisure Friends

2/10

Poor

28 Oct 2025

Scott

The smell was overpowering, pot smell, stinky, cigarette burns on blanket. Smoke smell was so strong despite “no smoking” signs everywhere!

Business_and_leisure

4/10

Poor

19 Oct 2025

Mike

Staff was very nice upon check in and check out. In the room, the toilet had hair all over the back of the seat. No hand soap. The closet door didn’t shut. The internet connection was decent, but not great. Also, our shower tub drained so slow it turned into a bath after 10 minutes. If the room was properly cleaned, the cleaning staff would know that. Also looked like a can of soda exploded onto the wall and was never even wiped down.

Leisure Family

2/10

Poor

19 Oct 2025

Jill

The pictures on this site are not what you are getting. The place is a hole! It is a nonsmoking property but smells horrible of smoke even in the room. There were bugs on the walls. There is a sign that says you have 15 minutes to file a complaint, well when the doors dont work and takes you 15 minutes plus to finally get in. Just a dump with not very helpful staff. TV didnt work right and you can clearly hear the people around your room as if they were in your room. I have never given a property such a bad review but this was for sure a bait and switch!

Partner

2/10

Poor

19 Oct 2025

LAURIE

Room had cockroaches. Food hanging on the wall. Carpet was dirty. Toilet seat wasn’t attached.

Friends_and_family Family

6/10

Pleasant

19 Oct 2025

Duplex

Almost

Partner

6/10

Pleasant

18 Oct 2025

Taylor

Fine

Partner

2/10

Poor

17 Oct 2025

Valerie

This place is super outdated, smells horrible They had cockroaches. Located in bad area seem to have homeless and drug addicts around possibly prostitution happening on the property.

Business_and_leisure Self

8/10

Excellent

14 Oct 2025

LaShaunda

Fix the chain in the doors to secure a safe place

Leisure Self

8/10

Excellent

13 Oct 2025

Daniel

This motel is quite good for the price. The lot and rooms are safe, with plenty of lighting and security cameras. Their restaurant has good food and prices, and the staff was very pleasant. It is no-frills, but the sheets and towels were clean and the TV works.
I would definitely consider staying here again, if I were coming to the Cities for a weekend.

Leisure Self

2/10

Poor

07 Oct 2025

Dakota

The hotel refused to find my booking. Made me buy another room & charged me for the original one too. No one is willing to acknowledge this error & my company is going to ban me from travel. Thanks!

Business Self

4/10

Poor

04 Oct 2025

Karissa

Reeked like pot. Tv didn’t work. Was not well cleaned. The man who checked me in was on a personal call the whole time he was checking me in. Would not recommend.

6/10

Pleasant

24 Sep 2025

Templeton

Minimal breakfast. We had to change rooms because of a water leak from toilet. We did like using the tram which was close to the hotel.

Partner

2/10

Poor

23 Sep 2025

Tabitha

Never again

The overall facility is tired, which was fine. The issue is that we stayed there for 3 days and never had someone from housekeeping enter our room. No clean towels, no straightening the bed, no general cleaning at all the entire time. The walls are paper thin so you will hear everything! Including the fight down the hall that drew the police at 6 in the morning. Some interesting clientele. We had someone enter the building and pound on our door repeatedly at 5 in the morning. There were times when we would have liked to return to the room to relax but did not because of the overall state and the feeling that we might not be entirely safe there. Parking was very limited and we were nearly hit by someone in the lot. Lots of random people walking about in the parking lot at all hours.Overall would absolutely not stay there again, wouldn’t recommend the facility to anyone else, and will seriously reconsider staying at other other facilities in the chain.

Partner

4/10

Poor

21 Sep 2025

Karen

TV didn't work, shower had two temps: really hot and cold and no way to adjust them. Broken ice machine, hairs in bathroom and tub. Overall a ru down facility, but the beds were comfortable.

Leisure Friends

6/10

Pleasant

16 Sep 2025

Barbara

Good, but could be better with a little TLC

Booked this location because of vicinity to our event, but was not overwhelmed. The hotel, in general, has all the basics but could be a lot better just by sprucing it up. The room was clean and amenities like fridge, hairdryer, etc. all working. Bed was comfortable and TV worked. The main door had a dead bolt, but no chain lock. The door to the pool was not working, The shower could use a couple grab bars for better safety, The so-called breakfast was pathetic.. a few sparse mini pastries and toast. They have a nice big room for it - just not utilizing it. There were no towels available in the pool even though there was a shelf unit for them, and the whirlpool seemed to have loose tiles at the bottom. The bar area was large but the music too loud and the hours inadequate (closed at 11pm on a Saturday night?) Parking was limited and sketchy at best (a semi-truck took up about ten spaces). Overall, it would take not too much to elevate this adequate stay to an above average one.

Partner

2/10

Poor

15 Sep 2025

Joshua

Bad review

Had stains on comforter and foundation is cracking, and there was a hole in the comforter they also charge me a little extra money. It won’t give me an explanation says that they didn’t charge me extra.

Self

2/10

Poor

07 Sep 2025

Nicole

Beware

Scary area, rundown, smelled incredibly bad in lobby, hallway and room, tv did not work, wifi did not work, beds were worse than a pullout couch mattress, stains all over bathroom, lock didn’t work, electrical tape holding chain together

Friends_and_family Family

4/10

Poor

30 Aug 2025

Bridget

The inn is run down. The reception clerk is also the bar tender. We had to walk to the bar and get the bartender to check us in. Plenty of deferred maintenance.

Leisure Family

2/10

Poor

28 Aug 2025

Mark

Great staff, close to stfair but poor room quality

Staff was great. Location was great for getting to the State Fair and catching the free bus ride from a nearby church parking lot. However, the overall poolside, king bedroom was in poor shape with our pool side door unusable, a main light switch that didn't work, a toilet that didn't flush half the time and upon returning our smoke free room reeked of very strong marijuana. The restaurant attached was very nice with great staff.

Partner

2/10

Poor

28 Aug 2025

Thomas

They don’t take care of there property

Business_and_leisure

4/10

Poor

25 Aug 2025

Leah

It was a shady area and creepy

10/10

Exceptional

24 Aug 2025

Erika

Very fun hotel!!

This hotel was awesome!! Was it new no but it was very clean!! The rooms were nice!! The pool and hot tub were great!! The staff and the owner of the hotel were absolutely awesome!! They were helpful and very socialable!! The bar tender and bar were so much fun!! Best hotel we have stayed at for years!! Will definately be going back!!

4/10

Poor

24 Aug 2025

Jacob

Old building. Gaps in doors. Can hear everything

Leisure Partner

6/10

Pleasant

22 Aug 2025

Molly

Not Happy with Service

The check-in was nice. We were pleased to be told we could take a hotel shuttle to the State Fair the next morning. We had a good supper at the restaurant located in the hotel. The bed was very comfortable! The bathroom was pretty small and really needs some updating and improving. Breakfast was sparse with cereal and a few pre-packaged pastries. Next, The staff person was rude to my husband about putting milk away. Then he told us they cancelled our 8 a.m. shuttle even though the driver said he could take us. Also he told us that we wanted to come back too early and we couldn't leave until 8 pm. He didn't want to work with us, saying he would charge us another night if we left our car at the hotel. After all the messing around, we didn't feel we could trust what was being said so we left. Think the guy knew we weren't happy and acted like maybe the driver would do it, but it seemed he would still charge us another night. It's doubtful we'll want to stay here again.

Partner

6/10

Pleasant

22 Aug 2025

Peggy A

Quality Inn in Midway

The property seems old and is located in what looks like an industrial part of the city. It was overpriced and the breakfast was marginal. Best things were the friendly check in and the TV.

Self

2/10

Poor

20 Aug 2025

Crystal

This plsce smells really bad. They saybuts non-smoking but he hall was filled with smoke and the AC didnt cool.

Leisure Partner

10/10

Exceptional

18 Aug 2025

Franklin

Great thank you

Business

8/10

Excellent

16 Aug 2025

Bretannah

Easy check in. Super fast and efficient. Was able to accommodate an earlier check in.

Leisure Partner

2/10

Poor

16 Aug 2025

Georgia

No one at front desk to check in. Coffee maker in room was broken, No soap in the shower, ice machine on 2nd floor didn’t work. I would 100% not advertise as having breakfast. A pack of Walmart mini donuts and some bread is what was served. I would never stay her again.

Friends_and_family Family

4/10

Poor

16 Aug 2025

Mckenzie

Our hotel room wasn't very clean. The towels and the sheets weren't clean. The bathroom sink was broke so the water didn't turn off. The pool was shut down. The breakfast was very limited but not allowed to be taken back to our rooms.

Leisure Partner

2/10

Poor

12 Aug 2025

Claire

This hotel was awful. The carpets were sticky, no working outlets, building was dirty and dated and a group of homeless people were staying in broken down vehicles in the back with vicious dogs were I needed to park. This place should be bulldozed.

Leisure

2/10

Poor

11 Aug 2025

Anne

Disgusting. Appalling. Secondhand smoke toxic.

Place is a dump! Smells like cig smoke & weed. Carpet is sticky. A/C didn’t work. “Breakfast” was toast & coffee, completely inedible. Having the name “Quality Inn” on the sign out front is an insult to the chain. Absolutely will never stay here again. I would sleep in the gutter before I would stay here.

Friends_and_family Family

2/10

Poor

10 Aug 2025

Renee

I did not even stay at the property. When checking in there was a homeless lady in the lobby picking cigarettes out of an ashtray. It’s in a very unsafe area. I just took a loss on my money. Do not book here!!!!

Leisure Family

4/10

Poor

10 Aug 2025

David

Well, to start, the toilet didn't work. The TV didn't work, had to get working remotes, and no channel guides available. Furniture in the room had veneer peeling off. Other than the person at the front desk, VERY little command of the English language from anyone. All were clueless as to how to fix anything. Went next door to attached restaurant, had to go into the kitchen to get service, again, no English, until the front desk guy came over to take our orders. Two ice machines, both broken, no elevator (two elderly people with bad knees had to navigate the stairs), pool was closed for repairs. Had to be moved to a second room, ended up even farther away from parking lot, same TV problems, big gash in carpet, very few wall plug ins, and the power strip had a short in it. No local maps in front office. \"Continental breakfast\" was stale cereal, warm milk, slices of bread on a tray, and small powdered donuts. No fruit, no juice, terrible coffee. With ALL the issues, no offer to make things right, or better. Only thing that kept me from giving one stars for everything is that the person behind the desk was at least polite, and the AC worked in both rooms. Definitely won't be back! Used to be able to trust the Quality Inn brand...

Leisure Friends

4/10

Poor

05 Aug 2025

Adegoke

Need upgrade

Leisure Partner

10/10

Exceptional

03 Aug 2025

Cindy

For the most part goof

Bad internet

Friends_and_family Family

4/10

Poor

01 Aug 2025

Mary

Vacay

This hotel struggled with having the pool open, breakfast options, and the smell of smoke very very in the hallway even though it was a smoke free hall.

Friends_and_family Family

2/10

Poor

28 Jul 2025

Levis

The pool hasn’t had water in it since 1995
Poolside rooms are a joke with no pool and yet still noisy. There is no breakfast although stated there is. A sign at the desk says you have 15 min upon check in to tell them if something is wrong with the room otherwise no refunds and no changing rooms either. It is downtown so a little sketch

Leisure Family

2/10

Poor

27 Jul 2025

Belen

There were stains on the bedding. The room smelled like weed and cigarettes, even in hallway. People were playing loud music at 4 in the morning. At least the bed was comfortable to sleep in.

Leisure Family_with_children

6/10

Pleasant

26 Jul 2025

Katherine

Extremely run down

8/10

Excellent

24 Jul 2025

Dennis

Efficient checkin, all questions answered. Reassuance of security

Leisure Partner

2/10

Poor

23 Jul 2025

Mark

Don’t stay here

2/10

Poor

21 Jul 2025

Mica

This property was disgusting. The entire place smelled of mildew and smoke even though we were in a nonsmoking room. I had booked a room with 2 doubles and they tried to give me a king claiming that there weren’t very many room available. The bathroom was so gross that I did not shower in the morning. There was a plastic bag covering the fire detector. The area was very noisy and a constant banging that happened all night. If I had to stay again I would just sleep in my car.

2/10

Poor

19 Jul 2025

Courtney

The hotel smelled like weed. Not

8/10

Excellent

19 Jul 2025

Emma

Don’t let the reviews scare you away. My friends and I (group of girls 23-27) stayed for two nights for a festival in town. Besides the thin walls and the weird smells in the hallways, the room was clean, everything worked and you get exactly what you pay for. Front desk was friendly and answered all of our questions. Decent enough for what we needed.

2/10

Poor

18 Jul 2025

Beaudry

Room smelled like urine. Musty, no fans, AC barely worked. Outlets were all loose, electrical hazards everywhere. Asked for more towels and just told “no.”

Leisure Family

2/10

Poor

14 Jul 2025

Madison

The TV was broken, bathroom had hair that wasnt mine, hard to find rooms/kind of a mazy compared to other hotels i have stayed at.

6/10

Pleasant

08 Jul 2025

Pam

Noisy but adequate.

Leisure Self

6/10

Pleasant

03 Jul 2025

Geoffrey

I was surprised Hotels.com included such a poor hotel. I was on second floor. The carpet smelt, the hallway smelt of curry. I had to ask three times to fix my TV. I was there three nights, and no one serviced my room that I noticed. The only thing I enjoyed was the attached restaurant/bar which was convenient and served decent food.

Business

8/10

Excellent

21 Jun 2025

Goran

It was decent and near the mall, I found the swimming area quite nice. Other guests were quite loud late into the night, and the breakfast was just a few granola bars pretty much. There also was a parking fee, but for a one night stay its an alright option. Staff was also very friendly and helpful.

4/10

Poor

21 Jun 2025

Diane

Rough. Window was stuck in open position which I noticed at 2 am. Air conditioner leaked onto carpet so woke up to wet carpet. Breakfast was pretty rough. It's one of those places that is probably doing the best they can.

Leisure Self

6/10

Pleasant

20 Jun 2025

Chrystal

Customers should always feel safe

During my stay, a (male) worker knocked & enter my parent’s room. My mother reported it immediately to the front desk. She was told a manager would give her a call BUT no manager called. The man at the front desk did apologize. I’m grateful my father wasn’t there bc he would’ve crashed out. My mom was upset.

Friends_and_family Family