Almar Resort LGBT Beach Front Experience

Mexico , Puerto Vallarta
PUERTO VALLARTA, Amapas #380 Col. Emiliano Zapata
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100 reviews shown

10/10

Exceptional

12 Mar 2026

Gary

Ocean view room for sure! Huge room, great A/C, top floor CLOSE to the lobby AND roof-top breakfast. Very kind and attentive staff at EDEN where the lounge chairs and umbrellas were easily available. The infinity lap pool was enormous! swim-up bar, cabanas, service service service -- VERY White Lotus!!!
But in particular, the Housekeeping team was the star of this show. THANK YOU Almar Resort - the online advertising and photos do not do you justice!!

Partner

8/10

Excellent

12 Mar 2026

paul

Overall the resort was great. It was very clean, the staff were very pleasant and the gym and other facilities were fantastic. We were disappointed with our view but we blame this on Expedia - the listing said it was a \"bay view\" and it was the side of another building. On the Almar site it does say \"no view\" but we didn't see that until after we booked because we went through Expedia. It is a very loud hotel - the beach club plays loud music from 12pm - 7pm but that was ok with us because most days we were at it. Unfortunately, it was also loud due to construction of their new spa right below our unit. On our last night we complained to the front desk because they were still drilling concrete at 9 pm with no plans to stop. They did offer to move us rooms, which we did, however it was only 2 floors up and was just as noisy. It would have been appreciated after enduring all that noise for the week, if they had move us to the tower to escape it, especially given the hotel was quite empty. (the week after the cartel incident)

Partner

4/10

Poor

08 Mar 2026

Amber Sherise

The staff were not very helpful. And there were many extra charges that I didn’t get back even though the staff said we would get our money back after checking out. (A deposit fee on top of a reservation fee)

Partner

4/10

Poor

06 Mar 2026

Portia

The hotel was under significant construction for the entire duration of our stay. From around 10am until approximately 8pm there were jackhammers and loud construction noise throughout the property, which made it very difficult to relax or enjoy the hotel.

During our stay the elevator was temporarily out of service, which meant guests had to walk up several flights of stairs to access different parts of the property, including the beach. On some occasions the usual stair access was closed, which meant guests had to pass through areas of the building that were clearly part of the construction zone, with debris and broken materials on the ground.

The hotel was also quite empty during our stay, yet when we asked about moving rooms we were told it would cost an additional $75 per night.

To be fair, we did not specifically check for construction notices before booking. However, after the issue came up we looked on the hotel’s website and could not find any clear notice explaining that the property was undergoing major construction or that key facilities might be temporarily unavailable.

The staff themselves were friendly and helpful and were clearly doing their best, so this is not a criticism of them. However, the property in its current condition does not offer the experience most guests would reasonably expect when booking a hotel stay.

Friends

6/10

Pleasant

05 Mar 2026

Mitchell

The hotel resort fee is way to much. Couldn’t get a chair on the beach 2 days we were here. The area with people trying to sell you something right in front of the hotel should be looked at. The hotel construction was ok.

2/10

Poor

02 Mar 2026

Robert

Zero accommodation to cancel notwithstanding impossibility to travel because of cartel situation and travel advisories. Not even basic responsiveness to messages

Self

10/10

Exceptional

28 Feb 2026

Raul

Wouldn’t definitely go back again!!! The staff there were incredible!!!

Friends

6/10

Pleasant

26 Feb 2026

Vladimir

The resort was well kept and beautiful, room was spacious, clean and cleaned daily.

For the price point food was average, service at pool and beach club was poor, couldn’t help but notice that we didn’t fit into the crowd as it was not diverse. We felt constantly ignored while others around us got repeated service. Bed was uncomfortable and sunken. The room was advertised with jacuzzi but after asking 3 consecutive days in a row for the jacuzzi to be turned on we gave up. Limited beach chairs and umbrellas are reserved for guests while the majority are sold to non-guests.

Overall stay was ok but would not stay here again or recommend it to anyone we know.

Partner

10/10

Exceptional

24 Feb 2026

Mitchell

Staff here is great - incredibly hard working and attentive! We enjoyed the location, breakfast, and pool options.

Friends_and_family Friends

8/10

Excellent

20 Feb 2026

Michael

It’s a beautiful pool. Hot tub was closed for part of the time. The room was nice but I requested a view and the view was an alley. The big problem
Was the cost. I ate there in the rooftop once. But even coffee was expensive. It shouldn’t be so expensive. The elevators do not work well and you must keep pushing the buttons to work

2/10

Poor

20 Feb 2026

Aiden Mahmoud

Room was noisy, lights turn on in the middle of the night, and crawling noises from the ceiling.
Amenities for massage

10/10

Exceptional

17 Feb 2026

Scott

Amazing staff and amazing property

8/10

Excellent

14 Feb 2026

Jade

It took forever for the check in and check out time ! The staff are more on the profit than the welfare of the guests . Over rated hotel .

Leisure Self

2/10

Poor

05 Feb 2026

Jeff

Room view was terrible there was an electricity pole right in front of my eyes and my can view was a roof top and below was staff running trash, And concierge was disrespectful and threatening.

Partner

8/10

Excellent

04 Feb 2026

Joshua

Great vibe for fun. A bit too much on sales tactics. Room was clean but dated.

Partner

8/10

Excellent

04 Feb 2026

Jeffery

Resort was great, clean room, great service, great pool.
But get ready for extremely loud music from 11am to 11pm. It was overwhelming after the first day.

Leisure Partner

10/10

Exceptional

02 Feb 2026

Marcos

Clean room and friendly staff. Will stay again

Leisure Friends

8/10

Excellent

02 Feb 2026

Tyler

Friendly staff and nice amenities. Only minor complaints are sand in the room and one of the elevators were broken. Overall, a nice stay!

Friends_and_family Friends

10/10

Exceptional

29 Jan 2026

Dontay

Love, Love, Love Almar 5 star!!!!

10/10

Exceptional

29 Jan 2026

Harutyun John

Definitely worth, but hard if u have guests over! which i get for safety reasons

Leisure Friends

4/10

Poor

28 Jan 2026

Scott

Room was next to construction and front desk did nothing about it. Said they stopped construction but it continued the next day.

Partner

10/10

Exceptional

28 Jan 2026

Dillon

Great service and staff. Good mix of quiet and fun. Walking distance to pretty much everything in the romantic district of PV

Leisure Partner

10/10

Exceptional

26 Jan 2026

Brian

Amazing hotel, very nice rooms and great amenities. This was my second time and I will definitely come back again.

Partner

10/10

Exceptional

22 Jan 2026

johnnie

Great service, amenities and very convenient to preferred venues.

Leisure Friends

10/10

Exceptional

07 Jan 2026

John

Staff was very professional. The room was clean and comfortable. Resort amenities and events were enjoyable. I’ll definitely stay at Almar again on a future visit to PV.

Leisure Partner

8/10

Excellent

28 Dec 2025

Sean

Great room and service from the cleaning ladies. The Eden Pool is lovely and it’s a nice perk having access to the beach club. Service down there is very slow - much better at the Eden Pool. Food is decent for resort food. Beware of how much drinks cost though. The pricing is pretty outrageous for average drinks. It’s a good location at the end of the beach and walkable to the romantic zone and gay scene. This was a one and done for us. You’re better off renting a condo in town.

Leisure Partner

10/10

Exceptional

26 Dec 2025

Evelio

Excellent

10/10

Exceptional

25 Dec 2025

Michael

Amazing resort, very clean and well maintained. The staff was incredibly kind

10/10

Exceptional

23 Dec 2025

William

Everything was great. Rooms were cleaned everyday and the staff was superb. If the goal was to make you feel warm and invited the succeed beyond expectations.

Leisure Friends

10/10

Exceptional

17 Dec 2025

Stephen Mark

The staff is wonderful. The service is excellent. Second time here this year. Loved it!

Leisure Partner

2/10

Poor

10 Dec 2025

Derek

Lots of construction noise, impossible to sleep or relax during the day, did not get the room that I originally booked. I paid for a more expensive room, had a travel delay and notified the hotel but they still didn’t have the room available I booked

Leisure Partner

8/10

Excellent

03 Dec 2025

Melquiades

Nice place staff is really nice as well. My AC broke so they had to move me to a different unit. The new units door lock stopped working so I had to wait for someone to try to fix it. Yes these things were very annoying, but the staff was nice in the process. They did compensate a little bit on my dining bill and was able to get an extra later check out. The Eden pool staff were really nice and made the visit more enjoyable.

8/10

Excellent

01 Dec 2025

PRESLEY

I had a great stay overall, excellent service, relaxing atmosphere, and enjoyable amenities. The only drawback was some nearby construction that caused minor inconvenience. Despite that, I’d still recommend this resort and would return, ideally with a quieter room next time.

Leisure Self

8/10

Excellent

21 Nov 2025

Benjohn

Clean room, great view

Friends_and_family Friends

10/10

Exceptional

14 Nov 2025

Trent

Very nice

Leisure Self

6/10

Pleasant

12 Nov 2025

Raymundo

Staff Not great, specially in the Pool upstairs. My room was not great we even had to change 3 times because of the noise.

Leisure Partner

10/10

Exceptional

10 Nov 2025

Ronald

Was supposed to have a partial ocean view. But couldn’t see anything other than plants on the patio and the top of the floor below

Leisure

2/10

Poor

07 Nov 2025

Kyle

Our room was exactly as pictured, which was an obvious plus. Unfortunately neither the resort nor Expedia warned us of the EXTREMELY LOUD construction that was going on from 830-630 daily, making our room basically unusable. Expedia blames the hotel, the hotel blames Expedia, no one takes initiative or offers any real solutions other than “why didn’t you complain sooner?” … maybe instead of waiting for a complaint, offer something up front at check in?

Leisure Friends

10/10

Exceptional

05 Nov 2025

Nestor

Clean room beach view

Business_and_leisure Friends

10/10

Exceptional

04 Nov 2025

Carlos

The staff, the service, the views, everything was amazing.

Leisure Friends

8/10

Excellent

04 Nov 2025

Jon

Beautiful hotel, Beautiful beach, spotless room, cons: have to go to bar for ice in room and under staffed on floor 10 restaurant.

Leisure Partner

10/10

Exceptional

04 Nov 2025

Christian

Amenities are great. Mantamar Pool Parties, Mantamar Beach Access/Lounge Chairs, Eden Pool, Top Bar breakfast are all great.

Only complaint is the construction every day at the Mantamar Tower. Loud, noisy, drilling early in the morning and throughout the day.... Impossible to sleeep in, nap or rest after long days and long nights.

Leisure Friends

10/10

Exceptional

02 Nov 2025

Daniel John Villarreal

Stayed here twice and have had great experience. Clean, nice location and fantastic pool.

Leisure Partner

10/10

Exceptional

29 Oct 2025

Darren

Had a wonderful time!

Partner

6/10

Pleasant

28 Oct 2025

Matthew

Construction was going on the entire time and jackhammers were the sounds of the day… everything else was good

Leisure Family

6/10

Pleasant

28 Oct 2025

Joe

The toilet broke twice, the resort is noisy, and I would not stay there again.

Leisure Friends

8/10

Excellent

23 Oct 2025

Antonio

I had a great time and will definitely visit again. The only thing to complain about is the retractable roof over the Eden Bar. It needs to be replaced, we were constantly dodging raindrops coming through holes and where the roof didn't completely closed.

Leisure Friends

10/10

Exceptional

23 Oct 2025

tordak

Staff were extremely nice and very helpful the property was very clean and it’s felt like home

Partner

10/10

Exceptional

21 Oct 2025

Pete

Great experience

Leisure Partner

8/10

Excellent

21 Oct 2025

Douglas M

The beach view was great, staff was nice and friendly.

Leisure Friends

10/10

Exceptional

21 Oct 2025

Alain

Beautiful property
Great staff
Great experience

Leisure Partner

10/10

Exceptional

19 Oct 2025

Kelvin

Great view. Wonderful pool. Staff friendly and helpful. Room was enormous.

Leisure

8/10

Excellent

17 Oct 2025

Andrea Jean

This resort was very quiet. I felt safe. It was in a good location. It was at a time when it was low occupancy. The food was good at this resort. I think it would’ve been nice if they allowed freshwater and coffee in their lobby. We requested ice in our room, even went down to the front desk and we were told they would bring it up. We never received it. When I’m making my own drink in my room that I have to pay for I like ice in my drink. The outdoor pool was beautiful and very clean. The view from my room was awesome and the beach was very nice.

Leisure Family

10/10

Exceptional

15 Oct 2025

Mark Jr D

Another great stay in Almar, great hotel, hot pools, fun shows, great food, and walkable to many restaurants, bars and nog but clubs.

Leisure Friends

10/10

Exceptional

13 Oct 2025

Raul A

Clean room

Leisure Partner

6/10

Pleasant

06 Oct 2025

John

Views are very nice but as soon as Sunday rolled around wait staff got lazy and service dipped? I was the only one at rooftop terrace restaurant and I couldn't get my waiter to come over and see if I needed anything else? He didn't get a tip and I was very pissed off!

10/10

Exceptional

29 Sep 2025

Keith

Fantastic!

10/10

Exceptional

21 Sep 2025

Evelio Alejandro Cardenas

Amazing trip 🙌

Business_and_leisure Partner

10/10

Exceptional

17 Sep 2025

Ryan

Good service and wonderful location

Leisure Self

2/10

Poor

09 Sep 2025

David

They put us in a room that was under construction and was terribly noisy and unable to sleep during the day at all,

They tried moving us to a different room which was small and dirty and they're not at all what we paid for!

10/10

Exceptional

07 Sep 2025

Ronald

Amazing staff, looking forward to coming again.

Leisure Friends

2/10

Poor

25 Aug 2025

Mark

Here’s a **condensed version under 1500 characters** that keeps the sharp tone and frustration intact:

---

This stay was a huge disappointment, made worse by an unaccommodating and dismissive GM who clearly knew about ongoing AC problems. From day one, the AC in my Luxury Suite kept shutting off, leaving the room hot and uncomfortable. Halfway through my stay, it failed completely. Maintenance couldn’t fix it, so I was moved next door for the night, with promises it would be repaired by morning. It wasn’t.

When I asked for a second key—since my friend and I were stuck between two rooms—I was told the GM refused. When I spoke with him, instead of showing concern, he interrogated me as though I was doing something dishonest. Insulting doesn’t begin to describe it.

When a real HVAC tech finally arrived, he admitted the resort already knew the unit had a leak and that management simply “tops it off” with freon instead of fixing it. He even guaranteed it would fail again. Yet the GM lied to my face, claiming the room hadn’t had an issue in months. His “solution” was to downgrade me to a much smaller Jr. Suite and act like it was a favor. When I asked for fair accommodation, he dismissed me and offered a laughable \$50 bar credit for four nights. To top it off, we were forced to move our own luggage without any help.

In total, I lost nearly six hours of vacation to this fiasco. I was lied to, treated with suspicion, and insulted with a token gesture instead of fair treatment.

Leisure Partner

10/10

Exceptional

19 Aug 2025

Nicholas

Everything was perfect

8/10

Excellent

14 Aug 2025

Jose

Food 7/10 bed 9/10 . Amenities from Expedia as a platinum member I get a bottle of champagne but I always arrive to my room and I have to ask for it for several times .

Leisure Self

10/10

Exceptional

12 Aug 2025

Roger Casey

Loved this property. The staff was very welcoming and rooms were clean. Loved both the pools and and the rooftop bar.

Leisure Partner

10/10

Exceptional

12 Aug 2025

Jaime

Beds are comfortable, room service food was okay

Leisure Self

4/10

Poor

12 Aug 2025

Jacques Sandoz

The facilities are nice. The pools close at 7pm and 8 pm. The staff seems to tolerate more than welcome gay people. They attempt to close the facilities earlier than the posted closing time for things you have paid to use. Better to stay somewhere more welcoming

Leisure Partner

10/10

Exceptional

11 Aug 2025

Liza

The hotel was beautiful. Very clean property, and rooms were excellent as well. Very comfortable beds were appreciated. Very friendly staff in every area of the hotel. We will definitely be back!

Leisure Family

6/10

Pleasant

09 Aug 2025

Claire

If you want to take a nap or sleep on the earlier side don’t stay here. Music is thumping till midnight. Pool side dining was good but food at the top was not. Staff very friendly and pretty resort.

10/10

Exceptional

09 Aug 2025

Sandra

3rd time staying at Walmart, it's the only hotel my wife and I stay at when we're in PV. Staff is nice and accommodating. The food is great, and the drinks. The Drag Show is a lot of fun.

Leisure Family

10/10

Exceptional

06 Aug 2025

Ciro

Perfect for your stay in PV, comfortable and welcoming. The view is spectacular

8/10

Excellent

06 Aug 2025

Graham

Watch out for hidden costs!

This hotel is pretty awesome! It was our first trip to Mexico, so unsure what to expect. The resort fee was a surprise. NO NEED to book the \"VIP\" service for transport to and from the hotel - this is FAR overpriced, and it's literally the hotel booking you an UBER in a beaten down car (VIP??). Order your own UBER when you get there - it was easy! DO NOT STOP on your way out of the airport - you'll be caught into more sales pitches that seem authentic until you catch on! The beach club, pool and hotel restaurants were perfection. Staff were amazing, friendly, helpful and seemed authentic in wishing you a good time. House keeping was prompt and very good. We fell into the trap of the timeshare speech - BIG MISTAKE! Out of the whole experience, the guy trying to hard sell us a time share we didn't want really caused a damper on the beginning of the trip - he was kind as can be until we said no, then he got pretty nasty - really hurt the good feel of what all the other staff had created and caused some ill feelings towards the hotel. AVOID THIS AT ALL COSTS, unless you want to purchase. The area is walkable to clubs and restaurants. Lots of shops. Be ready to be accosted on the beach by the sales peddlers selling bracelets etc - its relentless! Drinks were tasty and strong. Overall, we had a beautiful romantic trip, made some new friends, and created some lifetime memories! Would have been a 5 star rating if not for the nastiness of the timeshare sales guy!

Partner

8/10

Excellent

25 Jul 2025

Jessica

Friendly staff and beautiful view!

Leisure Partner

4/10

Poor

24 Jul 2025

Rodney

The Infinity pool was nice. They were painting on our floor and the smell was horrible. They were building on our floor. Very noisy. Using the property credit was terrible. Somewhat disappointed in the entire experience. Sunday drag show was fun.

Leisure Partner

2/10

Poor

21 Jul 2025

Christopher

The staff (especially the reception and front desk) are extremely rude and bossy. Very abrasive customer service. At their restaurant I was served crabcakes that smelled like they were a month old - the waitress said they were “fine” - then I got food poisoning that last 3 days. The toilet in my room stopped working on the 2nd day, which was quite inconvenient given that I spent most of my trip sitting on it.

Leisure Partner

8/10

Excellent

19 Jul 2025

Alexander

Location, pool, and beach access via the Mantamar club are phenomenal. Food is ok, would say go into town to one of the many great restaurants instead but convenient if you want to stay on resort. Spa treatments were ok, but again, cheaper better options in town but convenient on resort. There is not really a resort bar to hang out at, they seat you at a table at the top sky bar which is a little odd to me but maybe you like that sort of thing. The staff there felt a little bit rude to me as a solo traveler who doesn’t drink alcohol but maybe were just joking and I didn’t get it :) I didn’t have any issues with timeshare presentations or check in/out problems, shady staff, AC, or any of the other issues in some of the reviews I have read. Room was very nice/clean/updated and the typical nice hotel chilly air conditioning. I’m not a big partier any more and the vibe here is definitely gay party/boozin’ so probably wouldn’t stay again, but the resort was beautiful and they do a wonderful job. Solid 4/5

Leisure Self

10/10

Exceptional

16 Jul 2025

Willy

I like everything about it

Leisure Self

8/10

Excellent

11 Jul 2025

Christopher

Very friendly staff

Leisure Partner

10/10

Exceptional

09 Jul 2025

Michael

Staff were extremely welcoming and friendly. From the moment of our arrival until it came time to depart we were treated like family. Beautiful and clean rooms; exactly how it was pictured. Although, going to various floors can be tricky since we used multiple elevators, but after the first night we mastered it. Quick and easy access to their Top Sky Bar and Beach Club which both have incredible ocean views. Also, a quick Uber ride and you’ll be in Zona Romantica. Really enjoyed our stay. We’ll definitely be coming back!

Leisure Partner

10/10

Exceptional

08 Jul 2025

Angie

The place was exactly what we were looking for.

Leisure Partner

6/10

Pleasant

08 Jul 2025

Pedro

I complained about the AC , didn’t work in my 3 nights , they didn’t do anything about even when I reported it more than 5 times

Leisure Friends

10/10

Exceptional

04 Jul 2025

Andrew

The property was gorgeous. Pool was fabulous, well maintained

10/10

Exceptional

16 Jun 2025

Wade

The stay was great however, they do go hard on the sales pitches for time shares and whatnot.

Leisure Partner

10/10

Exceptional

09 Jun 2025

Gerardo Antonio

Clean, modern and really friendly staff

Leisure Friends

10/10

Exceptional

02 Jun 2025

Michelo

Loved our stay here! Perfect location. Beautiful views. Easy access to pool and beach.
Just wish the food was better (if so there’d be no reason to leave).

2/10

Poor

01 Jun 2025

Osmel

I was not able to rest due to noisy construction next to my room. I complained and they ended charging almost 10000 mx pesos as retaliation.
This is the worst experience I ever had. I am filing a complaint with Procuraduría Federal del Consumidor if I don’t get refunded.

Business Partner

10/10

Exceptional

31 May 2025

Ryan

Great stay

Self

8/10

Excellent

28 May 2025

Daniel Alejandro

Great place to stay. Minor things that went wrong such as the ac not working properly, getting locked out because the door stopped working. Over all a 3.5 out of 5

Leisure Friends

6/10

Pleasant

23 May 2025

Angel

Is not the best option, poor English communication , high expenses, For his prices you can find a better option

Leisure Friends

2/10

Poor

22 May 2025

jonathan

The deposit was never given back , no communication at all

Business_and_leisure Friends

8/10

Excellent

03 May 2025

Daniel

Terrible hard push to sell
Timeshare. Felt like a hostage situation , multiple calls. Ended up steering clear of the concierge and avoiding the welcome breakfast losing $40 because we didn’t show. Not too bothered about the $40 loss in place of avoided hearse sale tactics. Terrible to be bombarded and forced in to listening to timeshare pitch before even getting to our room or been given the keys . Only escorted to the room once we had listened to the initial
Sales pitch. I do not recommend this hotel. Plenty of other spots in the area

Leisure Partner

6/10

Pleasant

29 Apr 2025

Zoe

There were basically no free services. The cost of things wasnt that high but it cost money to make your own coffeein your room. Also i wish they could protect beach guests from constant harassment of beach vendors.

Leisure Friends

4/10

Poor

23 Apr 2025

Genaro

Food here is terrible and room pillows are even worst i requested i firm pillow n i was told that they all the same BRING YOUR OWN PILLOW YOU WILL GET NECK PAIN AFTER SEVERAL NIGHTS

10/10

Exceptional

04 Apr 2025

Rosalie

The staff made me feel safe and were very professional

Leisure Friends

2/10

Poor

28 Mar 2025

Curtis

Very disappointed with the entire experience at the Almar Resort and can in good faith recommend this property to anyone.

Leisure Self

8/10

Excellent

11 Mar 2025

Jeffrey Moyers

Be ready for a time share pitch. While the ocean view is beautiful the property has very few full ocean views, which IMO is 180 degrees, their full ocean view is between 90 and 120 degrees. Staff is all very friendly.

Leisure Partner

10/10

Exceptional

02 Mar 2025

HAMPTON

Great property

Nice property and helpful staff

10/10

Exceptional

02 Mar 2025

Jeffrey

This place is an annual go-to for us. There are cheaper places to stay, but the convenience, the staff, and the facilities make it worth every penny! Will definitely continue to stay here.

Leisure Friends

10/10

Exceptional

20 Feb 2025

Danny

Excellent

Excellent

Self

10/10

Exceptional

19 Feb 2025

Matthew