Name: Sable At Navy Pier Chicago Curio Collection Hilton
Address: 900 E Grand, Chicago, 60611, US

Sable At Navy Pier Chicago Curio Collection Hilton

Chicago - IL · United States

100 reviews shown

10/10

Exceptional

16 Jul 2026

Devante

The scenery from the room was unmatched

Partner

10/10

Exceptional

15 Jul 2026

Chintan

Had a wonderful stay

10/10

Exceptional

15 Jul 2026

Neil

Overall very satisfied with the service. Location is top notch. Just a stone throw away from lots of activities.

Family_with_children

10/10

Exceptional

15 Jul 2026

Dave

Free beer no perfect everyone was great

10/10

Exceptional

14 Jul 2026

Tiffani

Very clean nice workers and amazing views

Family

10/10

Exceptional

14 Jul 2026

Amber

Loved the lake view and the city view at night. Close to good food and plenty of stuff to do.

Family

4/10

Poor

13 Jul 2026

Ron

The staff were very inattentive . 4 calls over 2 days for housekeeping issues . Meal was corrected 2 times still brought the wrong order after she apologized for the first one . If I managed the place I would not be employed

Partner

6/10

Pleasant

13 Jul 2026

Neethu

It has a good view but for the price we pay it should offer more.

10/10

Exceptional

13 Jul 2026

Stephen

We were visiting for the weekend and the location was excellent for our boat cruise and the Fireplace on Saturday night were Awesome!
We enjoyed the breakfast served and found the service to be right on point. We look forward to returning and enjoying this hotel in the near future.

10/10

Exceptional

13 Jul 2026

Daynesha

Lake view Room was everything

Partner

6/10

Pleasant

12 Jul 2026

Letitia

Booked this stay for my husband Birthday. Wanted to make sure he enjoyed himself as well as me. I spent over $800 for the corner room, check in is at 4pm and we arrived about 430ish. Got to the room and the Amenities I purchased wasn’t there which was $100(they stated it would be at 4pm) which is why I want to arrive later. I noticed that the bed sheets were ripped, small stains on the couch in front of bed and the seat in the corner by the window that creeped me out. So we left and via Hilton app I contacted the Hotel to find out why my paid Amenities wasn’t there and they sat them in there while we were gone to dinner. We got back and the chocolate covered strawberries were melted. The best part about the stay was the firework show. My husband and I enjoyed ourselves as best we could after noticing these issues it was disgusting seeing the stains and the ripped sheets especially paying what was over $1000 for one night

Partner

10/10

Exceptional

12 Jul 2026

Wendell

Very clean and the hotel staff was very polite and helpful

Partner

6/10

Pleasant

12 Jul 2026

Brodie

Was okay but didn't expect a musical festival happening both Friday and Saturday night. Way too many people and a disaster trying to uber in and out of thr pier.

10/10

Exceptional

12 Jul 2026

Aaron

Staff was very friendly and helpful, room had an amazing harbor view, and everything was clean and well tidy. Great location on the pier and we were able to walk downtown which was about a mile away.

Friends_and_family Family

8/10

Excellent

11 Jul 2026

Steven

Parking Situation is kind of difficult, if you are staying at the Hotel parking should be included.

Family

10/10

Exceptional

11 Jul 2026

Ismael

Perfect location Perfect view excellent staff fun time had by wife for her birthday great little getaway thanks

Partner

4/10

Poor

10 Jul 2026

Katherine

There were stains on the carpet and where the thermostat was an awful smell coming from that area-like musty smelling. We stayed and paid premium rate for a firework view and while I know they can’t control the weather, I reached out to see if they would be willing to credit something toward a future stay so we could enjoy the experience. Not even an acknowledgment of our disappointment or receipt of our email. Disappointed in the whole situation.

Partner

10/10

Exceptional

10 Jul 2026

Jeff

The hotel and staff were great, the location even better. Comfortable and well equipped suite.

Family

10/10

Exceptional

09 Jul 2026

Linda

I loved everything about this hotel - the location- beautiful views!! Really comfortable bed! Very Clean and comfortable!

Partner

8/10

Excellent

09 Jul 2026

Tracie

Very clean nice view

Partner

10/10

Exceptional

08 Jul 2026

Julie

View was beautiful, accommodations were excellent.

Partner

10/10

Exceptional

08 Jul 2026

Bryenna

Great place to stay for a night after exploring all day. I was able to see the city right from the window. Recommend this place for sure

Partner

10/10

Exceptional

06 Jul 2026

Lara

The hotel was on the pier and

2/10

Poor

06 Jul 2026

Christopher

Sent email

10/10

Exceptional

06 Jul 2026

TARUN

All stupendous!

Partner

10/10

Exceptional

06 Jul 2026

Monisha

Beautiful hotel! Right on the pier near everything! Included were activity and food credits. Limited amenities (no pool or hot tub and never found the gym) but we were near so much it didn’t matter. Highly recommend

Family_with_children

10/10

Exceptional

05 Jul 2026

Jimmy

Amazing hotel and you can't beat the Navy Pier location.

Partner

8/10

Excellent

05 Jul 2026

DEEPALI

The location of the hotel at Navy pier is excellent for views, sightseeing, boat rides , Hope on Hop off bus rides, 4th of July fireworks.

Family_with_children

10/10

Exceptional

05 Jul 2026

Sharon

The staff here is absolutely perfection. They met all of our needs and are pleasant to speak with during your stay.

Friends_and_family Friends

8/10

Excellent

05 Jul 2026

Jacqui

Room and view were great, but beware the $29 card they sell you at check-in to make sure you will actually use and benefit from it.

Partner

10/10

Exceptional

04 Jul 2026

Maria

Me encantó volveria mil veces a ese hotel

Partner

10/10

Exceptional

04 Jul 2026

Xavier Lavester

Great experience would book again

Partner

2/10

Poor

03 Jul 2026

jon

stay away, no one told us it had been damage and under repair, staff could not even help get me bording pass, room service sub par. We got a notice from Expedia after we checked in saying we could cancil, a bit to late.

Partner

10/10

Exceptional

03 Jul 2026

Michelle Marie

Excellent views of lake and city, all staff was super nice

Family_with_children

10/10

Exceptional

01 Jul 2026

Marcos

Excellente

Family_with_children

10/10

Exceptional

30 Jun 2026

Michelle

Great stay; fabulous location, amazing views and access to so much; friendly staff. Super friendly and accommodating housekeeping! Food/bar service took a long long time, every time..long wait to order…long wait to get drinks…long wait to pay bill. Not enough staff behind the bar.

Friends

8/10

Excellent

30 Jun 2026

marc

Room was great. Bed, shower, view, all great. Property is clean but kind of lifeless. Coffee stand was not good but restaurant was ok. Overall I probably wouldn’t stay here again because you are pretty isolated at the end of the peer but if I had to I wouldn’t mind it.

10/10

Exceptional

30 Jun 2026

Cynthia

While this hotel is a bit ‘far’ away being on the end of the pier, it’s well with a stay. The rooms are wonderful - bed and pillows super comfortable, view amazing and the shower is truly great. We loved our stay and would definitely recommend it to all. Ask for the 6th or 7th floor - great views of the water and city!! You can pick up an uber right at the hotel if you want. And the mall that is inside will take you all the way to the start of the pier. Many food choices and things to do!

Partner

10/10

Exceptional

30 Jun 2026

Dawn

Great location on the Navy Pier. Easy to walk places or even catch a water taxi. Room had an amazing view and was very clean. The staff were all nice and helpful. Restaurants and coffee shop on site.

Family_with_children

10/10

Exceptional

29 Jun 2026

Heather

Beautiful views

Friends

10/10

Exceptional

29 Jun 2026

Jose

Beautiful hotel

10/10

Exceptional

28 Jun 2026

Melinda

Clean room and staff was great.

Partner

10/10

Exceptional

28 Jun 2026

Gabrielle

Beautiful hotel

Friends

10/10

Exceptional

28 Jun 2026

Daniel

It was cool just being on the pier close to the restaurants

Partner

10/10

Exceptional

28 Jun 2026

Gloria E

The room was very clean and the view to the lake from the window was stunning

Family

10/10

Exceptional

27 Jun 2026

Cassandra

Very nice hotel

4/10

Poor

27 Jun 2026

Mayra

The elevated didn’t work we have to use the stairs for 4 days
all the way to the 5 floor

2/10

Poor

26 Jun 2026

Alyssa

Bed bugs, no working furnace we were freezing in our room, and the room smelled very odd.

Family

10/10

Exceptional

26 Jun 2026

Pete

Views were amazing on the water with a bonus fireworks show. Thanks Sable!

Partner

10/10

Exceptional

26 Jun 2026

Andrew

Wonderful hotel for the best Chicago Experience! Great front desk staff, close to everything. We booked two queens but they had a king corner unit available so we checked in early before 11am instead. They brought a rollaway bed for our daughter which was awesome. We never tried that before but will some moving forward! Navy Pier was awesome and this was the only hotel on that island. Very easy to walk everywhere within 1.5 miles and go back and forth to your room as needed. So cool. Stay here, it’s worth the extra money!

Friends_and_family Family

6/10

Pleasant

25 Jun 2026

Matthew

For a $500 a night hotel the amenities were pretty sad. No glassware in the room for beverages, the in room coffee was terrible, and I asked for a toiletries bag (because my luggage was lost) and they gave me some toothpaste and a shave kit... not much help there. The biggest issue was the room service.... no plates or silverware, just a to go box with plastic cups, forks and knives and cold eggs and soggy bacon. For a company that claims to be eco-friendly everything was wrapped in plastic, served in plastic, etc. Not a 5 star experience at all..and in the heart of Chicago!! The whole experience was 2 star at best... will not stay here again.

Self

10/10

Exceptional

23 Jun 2026

Andre Guy

The hotel and location are beautiful but there needs to be much clearer signage as to where the entrance of the hotel is and the main lobby. Extremely confusing to travellers.

Partner

6/10

Pleasant

23 Jun 2026

Zachariah

You had to pay extra for the amenities like wifi and parking. Parking is outrageous while staying at the Pier, $60+ a day, $57 after 4 hours of parking. The elevators were out in our building so we had to carry our heavy bags up to the 3rd floor. The only thing I'd say that stuck out that were good was the location and the view from our room was nice.

10/10

Exceptional

23 Jun 2026

Delilah

The hype was well deserved, the view from my room was amazing. I laid in the windows and enjoyed the view. Amazing. It was clean and quiet. A bit pricey but worth it

Self

4/10

Poor

23 Jun 2026

Sittara

We stayed in a corner room, and for the price we paid, we expected much better. The furniture was worn out and in poor condition, which was disappointing. The staff was rude, unhelpful, and lacked consideration for guests. To make matters worse, we were charged for items and services that were advertised as complimentary. Overall, the experience did not match the cost, and I would not recommend staying here.

Friends

4/10

Poor

22 Jun 2026

James

Elevators to the room not available. Made it very difficult to use the hotel facilities much less getting to my room on the 6th floor. Hotel management did not offer and concessions - not even a bottle of water!

Self

10/10

Exceptional

22 Jun 2026

Elva

Great location

Partner

4/10

Poor

22 Jun 2026

Scott

When elevators are out of service for over a week, this should be communicated to guest prior to their arrival.

6/10

Pleasant

22 Jun 2026

Sally

The hotel was overall good. It could be better identified outside for ease of locating where to go. Inside wasn’t too easy to find your way but once figured out, it wasn’t too bad. Online amenities needs corrected. There is no spa/message available.

Friends

10/10

Exceptional

22 Jun 2026

Cristina

Clean room

Self

8/10

Excellent

22 Jun 2026

brian

No microwave to reheat your left overs for late night snack. Garbage can way to small. No local sports or much of anything on TV. All in all ok would I stay again probs not. Too many other hotels to try

Partner

10/10

Exceptional

21 Jun 2026

Juan L

The people at the front desk were extremely helpful. Everyone was super kind & you never really have to leave the hotel.. plenty of shops and restaurants right there in the hotel!
Breakfast was not included, but there is breakfast on site.. there’s cheap breakfast and expensive breakfast all depends on what you are in the mood for. Wonderful stay over all!!!

Partner

10/10

Exceptional

21 Jun 2026

Rafael

Awesome location with the best view of the lake and the city

Partner

10/10

Exceptional

21 Jun 2026

Brian

Our room had perfect view of watching fireworks

Partner

4/10

Poor

21 Jun 2026

Andrew

Location is great especially if you plan on making use of navy pier and it is a unique view of the city. But for the price and especially the price of the food at the restaurants, skip this hotel. Not worth it.

Family_with_children

6/10

Pleasant

20 Jun 2026

chris

Usually this is one of the best property but this time they had water pipe burst and elevators werent working because of that. It was very inconvinient for this stay.

Family_with_children

10/10

Exceptional

20 Jun 2026

Myisha

Very beautiful trip loved the view and had access to different attractions and restaurants

10/10

Exceptional

20 Jun 2026

Andrew

Great view!

8/10

Excellent

19 Jun 2026

Lawrence

Great stay., great bars around roof top is amazing and enjoyable walks by the yatchs. Room is modern and has an amazing view , however I wish they had bigger rooms

Self

6/10

Pleasant

19 Jun 2026

Sheena

The view and cleanliness of this hotel was unmatched. I am however unimpressed with the fact that I had to walk up and down six flights of stairs because the elevator was out in the bay my room was located. When I checked in I was asked was this ok and well you selected a high floor room. Not, let me find a more suitable room where you don’t have to walk up and down these stairs. Why would any guest willingly want to do that? Why would you put guests in that situation?

Friends_and_family Family

10/10

Exceptional

19 Jun 2026

Rosland Yvette

Staff was excellent. Everyone was always friendly and took time to make sure you were having a good experience.

Family

4/10

Poor

19 Jun 2026

Urszula

Elevators were out for the entire stay (flooding issue), back door access for the stairs was under construction, scary and difficult for the children. For the price we paid, this was not acceptable.

Family_with_children

10/10

Exceptional

16 Jun 2026

Rodolfo Enrique

Great location and food court in area. Great for family fun

Family_with_children

10/10

Exceptional

16 Jun 2026

Gretchen

Near O'Hare Airport, it provides numerous attractions and events at Navy Pier without traveling far.

Self

10/10

Exceptional

15 Jun 2026

Carone

The room was clean, the staff was excellent and the parking was great

Partner

6/10

Pleasant

15 Jun 2026

Randall

Water issues many rooms not available.

Partner

10/10

Exceptional

15 Jun 2026

JAllen

The experience was 5-Star meets marina life. The view of the ocean was amazing, and the atmosphere was very relaxing. There was a variety of restaurants within walking distance, and the indoor tunnel that the hotel offered was very ingenious. I look forward to visiting again.

Self

4/10

Poor

14 Jun 2026

Linas

Very poor service, food was horrible

Family_with_children

10/10

Exceptional

14 Jun 2026

Carlos M

The hotel was wonderful. Everything was extremely clean, the entire staff was very friendly, and the service was exceptional. We had the best experience

Partner

2/10

Poor

14 Jun 2026

Andy

I wasn’t warn properly that the elevators wasn’t working. They were rude about my concerns walking 3 floors with my luggage. My expensive room didn’t have working A/C and I just thought they could have compensated me better for deciding to stay

Partner

6/10

Pleasant

14 Jun 2026

Tony

Elevator not working had to walk stairway the entire stay 7th floor other than that very nice clean place

Partner

6/10

Pleasant

14 Jun 2026

Jeffrey

The location was very convenient

10/10

Exceptional

11 Jun 2026

Haley

This is our second time staying at the sable and it was wonderful! The staff is amazing and friendly! The elevators were out and we got lost a couple times getting to our room, and every single staff member that we would run into each time was so helpful and kind in finding where we were supposed to go! One of the housekeepers even stopped what she was doing to walk us to our correct floor when she realized we were lost! She was so incredibly nice! The views are incredible, the location is incredible, and the staff is incredible! Will definitely be coming back on our next trip to Chicago/Navy Pier!

Family

10/10

Exceptional

11 Jun 2026

Laurie

Love that it was right on the lake.

Family

8/10

Excellent

11 Jun 2026

Hilda

Everything was beautiful, except the elevator was not working, so we had to walk up and down the stairway 3 flights of stairs

Partner

2/10

Poor

10 Jun 2026

Patia

The views were beautiful, but the staff was no help. The line was ridiculously long to get checked in. When we got checked in, they had someone show us how to get to our room and the young gentleman brought us to a stairwell and stated didn’t they tell you the elevators are broken we literally had to walk through construction sites and multi levels just to get to our room. I wrote a complaint to the hotel and got little response. The room was beautiful, but poor customer service to say the least.

Family_with_children

8/10

Excellent

10 Jun 2026

Synthia

Unfortunately the elevators were out, at no fault of the staff. They were fantastic at trying to give the best service possible. The room was beautiful with a breathtaking view of the lake.

Family_with_children

10/10

Exceptional

08 Jun 2026

Dessia

This is an amazing place. Everything you can think of all under 1 roof. My hotel view was amazing. I am looking forward to coming annually.

Friends

10/10

Exceptional

08 Jun 2026

Laporshia

WONDERFUL HOTEL

Friends

4/10

Poor

08 Jun 2026

Donna

The elevators were out of order so you have to use the fire escape stairwell. It was hot and scary. Since the gates were opened, an alarm was ringing. I had to carry our luggage up to the 4th floor and down. It made us not want to leave the room. They should have informed us better and offered a full refund a few days before arriving so we could have made different arrangements. So sad cause the room was clean and the area was beautiful. The Saturday fireworks were breathtaking.

Friends_and_family Family

4/10

Poor

07 Jun 2026

Jonathan

All elevators to the 6th floor were not working due to some apparent flooding. Carrying suitcases up 5 flights for a family of four was exhausting. They offered a $60 food voucher at the restaurant. The room had 2 towels despite notifying them that we were a family of four. The view was great, but the curtains did not close so the room was not very dark all night from the navy pier lights.

Family_with_children

8/10

Excellent

04 Jun 2026

Muony

Loved the location. Fitness room was a little disappointing because it’s small and the there are only 2 peloton bikes, but one was out of commission.

Family_with_children

10/10

Exceptional

04 Jun 2026

Kathleen

While the lobby had suffered some flooding and there were loud dryers present upon check-in, the room view was wonderful. I really enjoyed sitting on the chaise and looking at the Chicago River and skyline as well as the fireworks display later in the evening.

6/10

Pleasant

02 Jun 2026

Parnaz

The room itself was excellent — 9/10. The view was amazing, the bed was very comfortable, and the room was spacious and well-designed.

However, for the price and for a hotel that markets itself as a 4-star property, many amenities were disappointing.

First, the coffee machine in the room was very low quality, more comparable to what you would typically find at a Comfort Inn. There were also no bathrobes or hotel slippers provided, which I would expect at this price point.

The lobby was surprisingly small and not particularly inviting. It felt dark and lacked the atmosphere you would expect from a higher-end hotel.

The hotel only has one restaurant, and unfortunately the food quality was below average.

Another disappointment was the rooftop. The hotel advertises rooftop access, but the rooftop is not actually owned or operated by the hotel. During our stay, it was closed for a private event, making it unavailable to guests.

To make matters worse, on the day we checked out, the elevator was out of service, so we had to carry our luggage down the stairs ourselves.

Overall, I would rate the room 9/10, but the amenities, dining, and overall hotel experience only 2/10.

Because the room and view were truly outstanding, I would give the hotel an overall rating of 7/10. Without the exceptional room and view, my rating would have been significantly lower.

Partner

10/10

Exceptional

01 Jun 2026

Esteban

Great experience and beautiful views

Family_with_children

10/10

Exceptional

31 May 2026

Seerat

Beautiful place and at a breath taking spot. Staff in the front were very helpful. Good, clean and the most important thing is that its private for the guests. There is a security at the entrance of the pier so nobody can come in. Guests can take walks at the pier, but not the whole pier but some areas. Security was very helpful and understanding. 2 things that need work are:
1. Pillows: the pillows were a pain in the neck.
2. The body wash: our room had an empty bottle of body wash and wasn't replaced for 2 days. Thank goodness, we had our own. And the bodywash holder was broken as well. maybe that is the case.

Other then that, i would stay here every chance I get and would recommend it to everyone.

Thank you to all the hotel staff for making our visit so memorable.

Thank you Sable for the beautiful views, right from our room and thank you Chicago.

Partner

10/10

Exceptional

31 May 2026

DEEPIKA GEVERCHAND

Hotel is located on a beautiful location , views are scenic . Rooms are clean , again with exceptional views. Some members of staff were friendly , others were cold.

Friends

10/10

Exceptional

29 May 2026

Gregory

Parking is horrible valet highly recommended

Partner

10/10

Exceptional

28 May 2026

April

Without a doubt, the view of the pier and city skyline was the BEST part of this hotel experience. The room was pretty large and had a great sitting area to read, gaze at the water, people watch, and relax. The hotel staff was nice and helpful. Everything I needed and wanted to do for this trip was at the Navy Pier so the Sable Hotel checked all my boxes.

Self

2/10

Poor

28 May 2026

Daliana

Buen trato buena limpieza excellent lugar

Partner