Name: Casa Lucienne - Adults Only
Address: 406 C. De La Luna, San Juan, PR

10/10

Exceptional

27 Jul 2026

Becky

We were in the Case Lucienne for about 4 days and it was amazing! The place was clean, well maintained, safe and located in the perfect location in San Juan. It was close enough that we could walk everywhere but far enough from the noise. We went for our anniversary and we will be back for sure! The decor was one of a kind! Amazing, magical place!

10/10

Exceptional

15 Jul 2026

Maximiliano

Beautiful quaint clean. Couldn't be more happy with my stay. A+

10/10

Exceptional

09 Jul 2026

Fernando

Casa Lucienne was perfect to unwind and relax. The atmosphere is warm, welcoming, and peaceful. Julian took excellent care of us and made sure we had everything we needed throughout our stay. The location is fantastic—within walking distance of so many great restaurants, shops, and attractions, making it easy to explore San Juan. We truly enjoyed our stay and would gladly return!

Partner

10/10

Exceptional

08 Jul 2026

Lesley Melendez

My stay at Casa Lucienne was amazing! It was an experience unlike any other. My favorite part was the open roof, where I could sit outside my room, drink my coffee, and enjoy the sound of the rain falling. It was truly peaceful and memorable. I will definitely stay here again!

Partner

10/10

Exceptional

08 Jul 2026

Jenn

our original hotel was a complete disappointment; minutes after checking in we cancelled and found Casa Lucienne a block away. The staff was so helpful , especially the young woman at reception- name started with an ‘ N ‘—- noralys?? I don’t remember it at the moment.

Casa lucienne is perfectly located in the heart of Old San Juan. It is close to everything, at the corner is the Fort. Starbucks is nearby, as well as many shops and restaurants. They provide free coffee every morning. Umbrellas for grab at the main entrance. Indoor Pool is open until 10pm.

We were in the Lucienne room. It has its own very private terrace including a standalone bathtub. Beautiful view of the Fort as you soak in the tub. Linen was very clean, bed was a king size 4 post bed.
There is no bathroom door which I was not a fan of. No iron but they provide a steamer which was even better. Overall beautiful property, very clean and well kept.

Would stay here again in a heartbeat.

Partner

10/10

Exceptional

30 Jun 2026

Denise

All services were great with the exception of being able to reach housekeeping from 8am-12pm. This is a great location if you plan on staying in old San Juan which is near the beaches, La placita, great restaurant, and much more. Staff were also great, friendly, and helpful.

Friends

10/10

Exceptional

28 Jun 2026

Andrzej M

Very nice place to stay & super quiet and relaxing. Pool area is a good touch. Walking distance to restaurants etc. We stayed in room 406 which was very nice & had a outside space with a big size tub. Also great views especially at night. Staff was very friendly & helpful.

Partner

10/10

Exceptional

12 Jun 2026

Jocelyn A

I've stayed in many properties here in Old San Juan and this property has been my absolute favorite! From the staff to the room I booked and everything in between was absolutely perfect! I will be booking here again as well as suggesting Casa Lucienne to all my friends and family! ♡♡♡

Partner

10/10

Exceptional

10 Jun 2026

Angeles Valeria

Fantastic stay in heart of Viejo San Juan. Everything about this house is magical and my room (Lucienne Suite) exceeded my expectations. The staff was very accommodating and I enjoyed every bit of my experience. Will definitely stay here again. Heads up: this is an old house with three flights of steep stairs and no elevator, so not the most accessible for some.

Self

10/10

Exceptional

29 May 2026

Jonathan

Loved staying here. It was centrally located in Old San Juan and was walking distance to most things we wanted to check out in this area. The hotel was excellent with beautiful architecture, clean facilities, and friendly staff. It was also perfect for a couples vacation as it felt appropriately secluded, romantic, and peaceful being a smaller, adults-only hotel.

Partner

10/10

Exceptional

29 May 2026

Santo

Muy buenooo

Family

10/10

Exceptional

06 May 2026

Zainab

Very authentic experience. Loved the old castle feel.

Partner

2/10

Poor

04 May 2026

David

The room that I was given was already occupied by another guest. I found out when I opened the door. A/C not working, and it was reported to the front desk; however, no action was taken.

Friends

10/10

Exceptional

26 Apr 2026

Chelsea

Juan was amazing. The room was clean and beautiful. Fantastic location in Old San Juan. Highly recommended.

Partner

8/10

Excellent

16 Apr 2026

Charlotte

Very pretty property with an old town feel. There are NO elevators for 2nd and 3rd floors, so be prepared for dragging your bags up stairs. Staff was incredibly friendly and helpful.

Their plumbing definitely needs an upgrade. We were quite surprised to have a note in our bathroom, saying not to flush toilet paper!

We would suggest to the management for the coffee bar to add fresh creamer. There is a small kitchen with a refrigerator and that would be a wonderful way to give guests a little something nicer for coffee (instead of a powder)

There is a very cool indoor pool area on the bottom floor. It is private and warm.

We were able to walk everywhere from the location. Very centrally located to restaurants, bars, shopping, and points of interest.

Partner

10/10

Exceptional

08 Apr 2026

Angela

The Casa was an excellent choice to stay in the heart of Old San Juan. The room was lovely and spacious. I had to request the room to be cleaned on the Saturday but only the bathroom was done and the bed was not made. I thing there was a different cleaner at the weekend. During the week the was done properly. I would recommend and I would return. Beautiful house.

Partner

4/10

Poor

08 Apr 2026

ESTHER

Not very clean. Very

8/10

Excellent

05 Apr 2026

Roger

Great location. No elevator is a drawback.

Family

10/10

Exceptional

26 Mar 2026

Carole

Unique room and experience. All I expected and more.

Friends_and_family Family

10/10

Exceptional

26 Mar 2026

Claudia C

All good

Self

8/10

Excellent

16 Mar 2026

Richard

The apartment was situated in good walking distance to several places to eat and visit. The only issue is the noise level at night.

Partner

8/10

Excellent

13 Mar 2026

Teresa

Fantastic location, and beautiful historic property. Peace and quiet in the midst of Old San Juan.

Partner

10/10

Exceptional

02 Mar 2026

Yackjaira

A beautiful boutique hotel with a superb location. Highly recommended, especially great for couples.

Family

10/10

Exceptional

01 Mar 2026

Marcene

This was a great place to stay in San Juan. The staff was wonderful. The room was clean and just as stated. The coffee was excellent every morning!! I would definitely stay here again. It's an old building with all the modern convince!! It's also within walking distance or a short Uber ride to all the local Old San Juan attractions.

Friends_and_family Friends

10/10

Exceptional

23 Feb 2026

Samuel

Clean room, staff was very nice and responsive. Great overall experience

Partner

10/10

Exceptional

23 Feb 2026

Ashley

The Library Room was great! We loved opening onto the roof terrace and having that as a wind-down spot with friends in the afternoons. Amazing hotel location, loved how close it was to be able to walk to everything while still being quiet enough in the evenings. Would love to stay there again!

Partner

10/10

Exceptional

22 Feb 2026

Talha

Beautiful charming stay. Very comfortable. Staff was incredibly helpful when difficulties arose in our stay. Walkable to everyone in OSJ.

Partner

4/10

Poor

21 Feb 2026

J

The photos to not properly represent this property. It’s old and show various states of disrepair. The young lady staffing the property one morning was unpleasant to the point of being surly. Our room was not made up during our stay. The water was off in the middle of the night for a couple hours with no prior warning. The window in the bathroom opened onto the stairwell. Not a good stay, though the property is well located in Old Town San Juan.

Partner

8/10

Excellent

15 Feb 2026

Yerianie

The stay was really amazing, but we didn’t take a shower because we didn’t have water in the night.

6/10

Pleasant

14 Feb 2026

Kevin

it was a good stay

4/10

Poor

14 Feb 2026

Johnny Ray

No water after 10pm
No check in verification
Staff was unavailable
Hot water was hit or miss, if you had water

Leisure Family

8/10

Excellent

13 Feb 2026

Jay

High ceiling, spacious

Leisure Partner

10/10

Exceptional

06 Feb 2026

Harold

The place is the best location in the Old Town. The building is very well decorated with taste. The rooms are unbelievable for the price you pay for. It is very quite and just two blocks you are close to Old Town Shops and 1/2 bloc from the largest fort.

Partner

2/10

Poor

04 Feb 2026

Lisa

There was no water in the hotel. We were told it would be fixed by afternoon. It was never fixed. We checked out, unable to shower, use toilet, brush teeth. When we contacted Expedia and the hotel manager, we were instructed to go purchase bottled water. $500 per night and no one ever followed up, or reimbursed us for the inconvenience. Terrible service from both hotel and Expedia.

6/10

Pleasant

01 Feb 2026

Patrick

The property is beautiful, but many mistakes were made. On the day of check-in we received the door code for the Opera suite. A while later we received an email apologizing for the mistake and the door code for the Wellness (sanctuary) suite. The problem is that months before we booked the Garden suite on the second floor with windos/balcony overlooking the city/garden for our 20th anniversary. We were disappointed to hear our room was not available and we would ne staying 1 floor below street level. Also, the email mentioned parisian breakfast in the mornings, but there was no breakfast and there was also a welcome card in the room talking about \"local treasures prepared for us, but nothing was there. They did refund $100 to us and allowed us a 2 hour late checkout. Both were appreciated, but neither was really enough to offset the disappointment at every turn on our anniversary trip.

Leisure Partner

10/10

Exceptional

01 Feb 2026

Daniel

Fantastic property. Room was clean, staff was wonderful, and location was excellent. A++++. Will definitely stay again!

Leisure Family

10/10

Exceptional

31 Jan 2026

Darlande

Pictures do not give justice to how beautiful this hotel is. Staff are amazing, very friendly. My room was immaculate! Perfect location as you’re steps from the central area of Old San Juan. 10/10 highly recommended

Leisure Self

4/10

Poor

30 Jan 2026

Moira

There was no closet or rail to hang clothes - had to ask several times for a rail
Housekeeping was at best sporadic
Linens were shabby

Room was full of plastic knick knacks including 4 table lamps which were for “decoration only” - so no bedside lamps.
Waited in lobby for taxi and asked where restrooms were - was told - no restrooms.

All told, it was less than ideal and we will definitely not return

Partner

6/10

Pleasant

26 Jan 2026

Bianca

Somewhat confusing instructions on the entry requirements between main property and separate apartment. Also potentially problematic if internet access fails. However responsive to expedia messages, but preference would have been to have information 24 hours before not 8. Also spent a lot of time directing other guests as signage is not clear

Leisure Family

8/10

Excellent

25 Jan 2026

Federico

Safe box was not working, they didn’t clean the bedroom during our whole stay, the bedroom needs some maintenance. The receptionists were the best part, always trying to help.

Friends_and_family Friends

10/10

Exceptional

23 Jan 2026

Megan

The rooms were very clean and beautifully decorated. The staff was friendly and went above and beyond from storing our luggage to helping us find restaurants that accepted American Express. The proximity to every thing Old San Juan has to offer was fantastic.

Leisure Partner

10/10

Exceptional

23 Jan 2026

lori

BEAUTIFUL HOME AWAY FROM HOME!! We highly recommend this gorgeous place right in the middle of Old San Juan. Everything is in walking distance. The charm of this place can’t be beaten. From calming music as you enter, a relaxing rooftop, other beautiful sitting areas, delicious coffee in the morning, and also modern shower and bath facilities, you will absolutely not be disappointed. It was immaculate and easy to access.

Leisure Partner

10/10

Exceptional

10 Jan 2026

Jennifer

Staff was great. Room was spacious, clean and comfortable, location was perfext. Highly recommend.

10/10

Exceptional

06 Jan 2026

Danie

Great little home and nice people.

8/10

Excellent

04 Jan 2026

Craig

We really enjoyed our stay at Casa Lucienne. The building and room were gorgeous. What a unique little place to stay with so many decorative accents and features. The staff was super friendly as well. Unfortunately I can't give them 5 stars as the hot water in our shower was broken our entire stay. The lady at the desk did sent a plumber to look at it but unfortunately he went to the wrong room and then left and wasn't available to come back until after our departure. The AC unit also leaked the entire time creating a puddle on the floor. Despite these annoyances we still really enjoyed our stay and hope they fix these issues for future guests.

Leisure Partner

10/10

Exceptional

03 Jan 2026

Gerson

Every thing the staff room the coffee thank you happy new year

Leisure Self

10/10

Exceptional

29 Dec 2025

John

Casa Lucienne is a very cool place! It’s right in the middle of Old San Juan and is convenient to all of the restaurants, bars, and shops, not to mention El Morro and other historical sites.

The staff is very helpful and the rooms are comfortable. The rooms have a very cool charm, and there are great extras like a small indoor pool and rooftop terrace to hang out on.

The location is very busy, so it’s not great for parking, but it’s ideal if you want to be right in the middle of it all!

Highly recommended!

Leisure Family

10/10

Exceptional

14 Dec 2025

Felicia

Highly recommend! Absolutely loved the home and our room. Loved the open shower. I cant say enough, we will definately be back. beauty, historical, romantic, and peaceful. Very clean, every room and corner of the mansion was captivating and gorgeous. Garden and pool/spa area relaxing and refreshing. Easy check in. Friendly and accommodating hostess. Right next to plaza Colon, but very quiet. Very private! Charm and elegance.

Leisure Partner

4/10

Poor

04 Dec 2025

Oleksandr

no sound insulation at all , feel like homeless sleeping on the street

Leisure

10/10

Exceptional

03 Dec 2025

Jeff

Beautiful property. Would stay there agin.