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Palacio Provincial San Juan, Curio Collection

Puerto Rico Island · Puerto Rico

103 San Francisco StreetView location

9.2/10Excellent879 Reviews
Cleanliness9.4/109.4
Service9.2/109.2
Comfort9.2/109.2
Condition9.4/109.4
Amenities9.0/109.0
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  • Adults Only

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Palacio Provincial San Juan, Curio Collection

Daily Resort Charge includes: Guest internet access; daily glass of sparkling wine; unwind rosé time 5-5:30pm; Isla Verde Beach Club access with chairs, umbrellas and towels; daily in-room bottled water; bicycle rentals; 10% discount on tours; 2 Cortes chocolates per day; discount shopping booklet.

Daily Resort Charge includes: Guest internet access; daily glass of sparkling wine; unwind rosé time 5-5:30pm; Isla Verde Beach Club access with chairs, umbrellas and towels; daily in-room bottled water; bicycle rentals; 10% discount on tours; 2 Cortes chocolates per day; discount shopping booklet.

Located in the heart of Old San Juan, our adults-only hotel immerses you in the oldest city in U. S. Territory. From our historic building and open courtyard to nearby shops, museums, and restaurants, we’re surrounded by the colorful architecture and culture of San Juan.

We're next door to the second oldest cathedral in the Americas and just 800 meters from El Morro. La Fortaleza, a UNESCO World Heritage site, is 20 kilometers away.

Read more about this hotelShow less

Take in the views from our rooftop bar and infinity pool, and enjoy a complimentary welcome drink and daily Rose Wine on us.

With a stay at Palacio Provincial San Juan, Curio Collection by Hilton in San Juan (Old San Juan), you'll be within a 5-minute drive of Port of San Juan and Pan American Pier.

This hotel is 2.6 mi (4.2 km) from Condado Beach and 3.1 mi (5 km) from Puerto Rico Convention Center. Make yourself at home in one of the 43 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment.

Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.

Popular amenities

Free WiFi
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

Beach nearby No rollaway/extra beds available No cribs (infant beds) available Children not allowed Minimum guest age is 18 Caters to adults only Guests will receive an email with special check-in instructions LGBTQIA+ friendly Guest will receive an email before arrival 2 weeks Professional property host/manager Pets allowed Only dogs are allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Resort fee: USD 59.95 per accommodation, per night
    The resort fee includes:
    • Additional inclusions
    • Concierge service
    • Faxes
    • Fitness center access
    • Housekeeping
    • In-room bottled water
    • In-room coffee
    • In-room safe
    • Partner property beach club access
    • Phone calls

    We have included all charges provided to us by the property.

  • You need to know
    • Pool access available from 7:00 AM to 7:00 PM.
    • Guests under 18 years old are not permitted at this adults-only property.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Guests will receive an email within 2 weeks before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
  • Minimal age
    18
  • Optional fees
    • Fee for full breakfast: approximately USD 15 to 20 per person
    • Pet deposit: USD 100 per stay
    • Pet fee: USD 100 per accommodation, per stay
    • Service animals are exempt from fees
    • Late check-out is available for a fee (subject to availability)
    • Rollaway bed fee: USD 25.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Plaza de Armas 0.1 km / 0.1 mi
Casa del Libro 0.1 km / 0.1 mi
Catedral Basilica Menor de San Juan Bautista 0.2 km / 0.1 mi
Calle Fortaleza 0.2 km / 0.1 mi
San Juan National Historic Site 0.2 km / 0.1 mi
La Fortaleza 0.2 km / 0.1 mi
Puerta de San Juan 0.3 km / 0.2 mi
Statue of Ponce de Leon 0.3 km / 0.2 mi
Plaza del Quinto Centenario 0.3 km / 0.2 mi
Ballajá Barracks 0.4 km / 0.3 mi
Casa Rosa 0.4 km / 0.3 mi
Museo de Casa Blanca 0.4 km / 0.3 mi
Convento de Los Dominicos 0.4 km / 0.3 mi
Museo del Mar 0.5 km / 0.3 mi
Institute of Puerto Rican Culture 0.5 km / 0.3 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 43
  • hotel
  • American Express
  • MasterCard
  • Visa
  • Small pets allowed (under 5 kg)
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-out
  • Wired Internet
  • Local and international calls
Show 30 more facilities & services
  • Room service
  • Laundry service
  • Bicycle hire service
  • Multilingual staff
  • Bellboy service
  • Air conditioning in public areas
  • Smoke detector
  • Hotel safe
  • Lift access
  • Terrace
  • Gym
  • Luggage room
  • Library
  • Bikes available
  • Towels and bed linen
  • Bar
  • Restaurant
  • Rooftop bar: 1
  • Conference room
  • Printer
  • Business centre
  • Outdoor freshwater pool: 1
  • Hot tub
  • Only Adults
  • LGTBIQ friendly
  • Deposit on arrival
  • Non-smoking establishment
  • Credit card is compulsory as a deposit, no deposit in cash is accepted
  • Cash Free
  • Billiards
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE KING BED ONE BEDROOMSUITE • KING BED ONE BEDROOM • 1 Bedroom • 281 m²SUI.B1-KG
    SUITE KING BED ONE BEDROOMPhoto unavailable3 photos

    Palacio Provincial San Juan, Curio Collection

    SUITE KING BED ONE BEDROOM

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    281 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING BED ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-KG

    Room amenities

    • Safe
    • Individually adjustable air conditioning
    • Centrally regulated air conditioning
    • Tea and coffee making facilities
    • Internet access
    • TV
    • Hairdryer
    • Fan
    • Bathrobes
    • Desk
    • Toiletries

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXERoom • DELUXEROO.DX

    Photos are not available for this room type.

    Palacio Provincial San Juan, Curio Collection

    Room DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Palacio Provincial San Juan, Curio Collection

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Palacio Provincial San Juan, Curio Collection

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room LUXURYRoom • LUXURYROO.LX

    Photos are not available for this room type.

    Palacio Provincial San Juan, Curio Collection

    Room LUXURY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    LUXURY

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.LX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO QUEEN BEDSRoom • TWO QUEEN BEDS • 1 Bedroom • 281 m²ROO.2Q-1
    Room TWO QUEEN BEDSPhoto unavailable3 photos

    Palacio Provincial San Juan, Curio Collection

    Room TWO QUEEN BEDS

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    281 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2Q-1

    Room amenities

    • Centrally regulated air conditioning
    • Housekeeping
    • Smoke detector
    • Fan
    • Bathrobes
    • Mini fridge
    • Internet access
    • Desk
    • Toiletries
    • TV
    • Hairdryer
    • Individually adjustable air conditioning
    • Safe
    • Turndown service
    • Tea and coffee making facilities

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE QUEEN BEDDOUBLE • DELUXE QUEEN BEDDBL.DX-QN

    Photos are not available for this room type.

    Palacio Provincial San Juan, Curio Collection

    DOUBLE DELUXE QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO QUEEN BEDSRoom • TWO QUEEN BEDSROO.2Q

    Photos are not available for this room type.

    Palacio Provincial San Juan, Curio Collection

    Room TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin DELUXEDouble or Twin • DELUXEDBT.DX

    Photos are not available for this room type.

    Palacio Provincial San Juan, Curio Collection

    Double or Twin DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING BED ONE BEDROOMDOUBLE • KING BED ONE BEDROOMDBL.B1-KG

    Photos are not available for this room type.

    Palacio Provincial San Juan, Curio Collection

    DOUBLE KING BED ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING BED ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.B1-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    Palacio Provincial San Juan, Curio Collection

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXE TWO QUEEN BEDSRoom • DELUXE TWO QUEEN BEDS • 1 Bedroom • 281 m²ROO.2Q-DX
    Room DELUXE TWO QUEEN BEDSPhoto unavailable1 photo

    Palacio Provincial San Juan, Curio Collection

    Room DELUXE TWO QUEEN BEDS

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    281 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    DELUXE TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2Q-DX

    Room amenities

    • TV
    • Fan
    • Bathrobes
    • Desk
    • Toiletries
    • Safe
    • Individually adjustable air conditioning
    • Centrally regulated air conditioning
    • Tea and coffee making facilities
    • Internet access
    • Hairdryer

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Palacio Provincial San Juan, Curio Collection

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE AccessibleSINGLE • AccessibleSGL.H6

    Photos are not available for this room type.

    Palacio Provincial San Juan, Curio Collection

    SINGLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BED • 1 Bedroom • 281 m²SUI.KG-2
    SUITE KING SIZE BEDPhoto unavailable5 photos

    Palacio Provincial San Juan, Curio Collection

    SUITE KING SIZE BED

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    281 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-2

    Room amenities

    • Safe
    • Individually adjustable air conditioning
    • Hairdryer
    • TV
    • Internet access
    • Tea and coffee making facilities
    • Centrally regulated air conditioning
    • Toiletries
    • Desk
    • Bathrobes
    • Fan

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room AccessibleRoom • AccessibleROO.H6

    Photos are not available for this room type.

    Palacio Provincial San Juan, Curio Collection

    Room Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE DELUXEQUADRUPLE • DELUXEQUA.DX

    Photos are not available for this room type.

    Palacio Provincial San Juan, Curio Collection

    QUADRUPLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE DELUXE QUEEN BEDQUADRUPLE • DELUXE QUEEN BEDQUA.DX-QN

    Photos are not available for this room type.

    Palacio Provincial San Juan, Curio Collection

    QUADRUPLE DELUXE QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    DELUXE QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DX-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room QUEEN SIZE BEDRoom • QUEEN SIZE BED • 1 Bedroom • 281 m²ROO.QN-1
    Room QUEEN SIZE BEDPhoto unavailable1 photo

    Palacio Provincial San Juan, Curio Collection

    Room QUEEN SIZE BED

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    281 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.QN-1

    Room amenities

    • Hairdryer
    • TV
    • Internet access
    • Tea and coffee making facilities
    • Centrally regulated air conditioning
    • Individually adjustable air conditioning
    • Safe
    • Desk
    • Bathrobes
    • Toiletries
    • Fan

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room Accessible KING SIZE BEDRoom • Accessible KING SIZE BED • 1 Bedroom • 8 m²ROO.H6-KG

    Photos are not available for this room type.

    Palacio Provincial San Juan, Curio Collection

    Room Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Room size
    8 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6-KG

    Room amenities

    • TV
    • Tea and coffee making facilities
    • Bathrobes
    • Fan
    • Toiletries
    • Safe
    • Centrally regulated air conditioning
    • Desk
    • Individually adjustable air conditioning
    • Internet access
    • Hairdryer
    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDSSUITE • TWO QUEEN BEDSSUI.2Q

    Photos are not available for this room type.

    Palacio Provincial San Juan, Curio Collection

    SUITE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE QUEEN SIZE BEDSUITE • QUEEN SIZE BEDSUI.QN

    Photos are not available for this room type.

    Palacio Provincial San Juan, Curio Collection

    SUITE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BED • 1 Bedroom • 281 m²SUI.KG-1
    SUITE KING SIZE BEDPhoto unavailable1 photo

    Palacio Provincial San Juan, Curio Collection

    SUITE KING SIZE BED

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    281 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-1

    Room amenities

    • Desk
    • TV
    • Internet access
    • Tea and coffee making facilities
    • Centrally regulated air conditioning
    • Individually adjustable air conditioning
    • Safe
    • Toiletries
    • Fan
    • Bathrobes
    • Hairdryer

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin AccessibleDouble or Twin • AccessibleDBT.H6

    Photos are not available for this room type.

    Palacio Provincial San Juan, Curio Collection

    Double or Twin Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Palacio Provincial San Juan, Curio Collection

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDSUITE • ONE BEDSUI.1B

    Photos are not available for this room type.

    Palacio Provincial San Juan, Curio Collection

    SUITE ONE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.1B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-1

    Photos are not available for this room type.

    Palacio Provincial San Juan, Curio Collection

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN

    Photos are not available for this room type.

    Palacio Provincial San Juan, Curio Collection

    QUADRUPLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room QUEEN SIZE BEDRoom • QUEEN SIZE BED • 1 Bedroom • 281 m²ROO.QN-2

    Photos are not available for this room type.

    Palacio Provincial San Juan, Curio Collection

    Room QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Room size
    281 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.QN-2

    Room amenities

    • Safe
    • Individually adjustable air conditioning
    • Centrally regulated air conditioning
    • Tea and coffee making facilities
    • Internet access
    • Hairdryer
    • TV
    • Toiletries
    • Desk
    • Bathrobes
    • Fan

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG

    Photos are not available for this room type.

    Palacio Provincial San Juan, Curio Collection

    DOUBLE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE LUXURYSUITE • LUXURYSUI.LX

    Photos are not available for this room type.

    Palacio Provincial San Juan, Curio Collection

    SUITE LUXURY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    LUXURY

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.LX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    Palacio Provincial San Juan, Curio Collection

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Palacio Provincial San Juan, Curio Collection

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room KING SIZE BEDRoom • KING SIZE BED • 1 Bedroom • 281 m²ROO.KG-1
    Room KING SIZE BEDPhoto unavailable3 photos

    Palacio Provincial San Juan, Curio Collection

    Room KING SIZE BED

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    281 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.KG-1

    Room amenities

    • Tea and coffee making facilities
    • Hairdryer
    • TV
    • Internet access
    • Centrally regulated air conditioning
    • Individually adjustable air conditioning
    • Safe
    • Toiletries
    • Desk
    • Bathrobes
    • Fan

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q

    Photos are not available for this room type.

    Palacio Provincial San Juan, Curio Collection

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDS ONE BEDROOMSUITE • TWO QUEEN BEDS ONE BEDROOMSUI.2Q-B1

    Photos are not available for this room type.

    Palacio Provincial San Juan, Curio Collection

    SUITE TWO QUEEN BEDS ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q-B1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SINGLE USE STANDARDDOUBLE SINGLE USE • STANDARDDUS.ST

    Photos are not available for this room type.

    Palacio Provincial San Juan, Curio Collection

    DOUBLE SINGLE USE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–2 • Adults: max. 1 • Children: max. 1
    Room type
    DOUBLE SINGLE USE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DUS.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDSSUITE • TWO QUEEN BEDS • 1 Bedroom • 281 m²SUI.2Q-2
    SUITE TWO QUEEN BEDSPhoto unavailable1 photo

    Palacio Provincial San Juan, Curio Collection

    SUITE TWO QUEEN BEDS

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    281 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q-2

    Room amenities

    • Tea and coffee making facilities
    • Hairdryer
    • TV
    • Internet access
    • Centrally regulated air conditioning
    • Individually adjustable air conditioning
    • Safe
    • Toiletries
    • Desk
    • Bathrobes
    • Fan

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Palacio Provincial San Juan, Curio Collection

9.2
Excellent
879 Reviews
Cleanliness
9.4 /10
Service
9.2 /10
Comfort
9.2 /10
Condition
9.4 /10
Amenities
9.0 /10
100 reviews shown
10/10
Exceptional
31 Jul 2026
Hena
Everyone was nice and helpful. The place was clean and neat. I did have to ask to have my room to be cleaned and after that it was daily. The rooftop was awesome! The pool was awesome! The bar staff was awesome. Located near everything and anything!!!! Will definitely be back!!!!
10/10
Exceptional
22 Jul 2026
Daniel
All excelent services and clean room and Pool aérea
10/10
Exceptional
21 Jul 2026
Pilar
Amazing. Everyone was so helpful and nice. The hotel is very well located and sooo nice
Friends_and_family Family
10/10
Exceptional
21 Jul 2026
Kristen
Amazing rooftop pool!
Partner
10/10
Exceptional
10 Jul 2026
Giovanni
⭐⭐⭐⭐⭐

The Palacio Hotel was nothing short of an amazing experience from start to finish. The atmosphere, hospitality, and attention to detail made the entire stay feel special. The hotel has a beautiful charm and character that immediately makes you feel like you’re truly experiencing the destination rather than just staying at another generic hotel.

The staff were incredibly welcoming, attentive, and genuinely kind. Every interaction felt personal, and they went above and beyond to make sure I was comfortable and had everything I needed. The property was clean, relaxing, and perfectly located, making it easy to explore and enjoy the surrounding area.

What impressed me the most was the overall feeling of the stay. I came for a quick trip and left feeling completely refreshed. Sometimes it’s not about how long you stay, but how a place makes you feel while you’re there, and Palacio absolutely delivered.

I would recommend Palacio without hesitation to anyone looking for a memorable, relaxing, and authentic experience. I will definitely be returning. 10/10. An absolute gem.
Friends
10/10
Exceptional
06 Jul 2026
Camilla
Wonderful staff, clean rooms, and overall experience!! Restaurant and bar was great, and the pool was lovely. 10/10.
Self
8/10
Excellent
04 Jul 2026
Wolfgang
All in all a very excellent hotel just like you expect from Hilton. Roof top bar, food and pool was our favorite. I can see noise could become an issue as the walls are a bit thin but we were lucky with respectful neighbors. Very clean and staff were super nice. Would have given a 5 star but pricing was a little steep.
Friends
10/10
Exceptional
03 Jul 2026
Christopher
Very welcoming and accommodating.
Family
10/10
Exceptional
28 Jun 2026
Claudia
Everything was really nice. Special shout out to Jean Carlos for excellent and professional care.
Business
10/10
Exceptional
26 Jun 2026
Victoria Michelle
amazing!!
Friends
6/10
Pleasant
23 Jun 2026
Laura
The hotel had running water even when most of Old San Juan experienced a water outage, we were extremely fortunate. It is also located in the center of Old San Juan. A remarkable location to experience the city on foot. Parking is a nightmare. We returned our rental car early and walked. Extremely common, scooters for rent are every few blocks, even the farthest attractions you’ll want to see are easily accessible.
Partner
10/10
Exceptional
21 Jun 2026
Angelica
Fantastic adults only stay. Would 10/10 recommend! Great pool and bar on roof. High class stay.
Friends
10/10
Exceptional
16 Jun 2026
Gretchen
A beautiful small historic hotel with modern amenities is the center of old San Juan. Close to everything. Very clean and well maintained with a lovely courtyard and fantastic rooftop pool and bar. We loved coming back for a dip in the pool after a morning of exploring. Very kind staff who generously hands out bottled water every time you come or go. Would definitely recommend.
Family
10/10
Exceptional
16 Jun 2026
Melissa
The rooms were charming. The staff was friendly. The rooftop pool was great. Breakfast was good but pricey
Family
10/10
Exceptional
28 May 2026
Emani
By far one of the best hotel experiences I’ve had & in a great location of Old San Juan. The staff were amazing, genuine and very helpful. Rachel, Andrea, Alejandro, and so many more on the staff team made the experience seamlessly luxurious. With a late flight, we’re even able to go to their sister property while we wait. 10/10
10/10
Exceptional
25 May 2026
Kirsten
This is a beautifully restored old building with exceptionally high ceilings in all the rooms. We were on the first floor and the room was clean, comfortable and quiet with convenient access to the hotel's sunny courtyard right outside our room. One thing to note is that because of the way the original building was sited, our room which although it had 30' ceilings and huge windows, was very dark because the room was somewhat below ground. It wasn't an issue for us as we were outside all day so we didn't mind not having a view or sunlight and we frequently sat out in the courtyard. The hotel's location in OSJ was perfect for walking around to see the sites and enjoy the nightlife and restaurants. The staff were all very friendly and helpful and the rooftop bar and small infinity pool were a nice bonus. The hotel could definitely use more shaded areas on the rooftop but otherwise we had no complaints and would highly recommend the hotel.
Friends_and_family Family
10/10
Exceptional
22 May 2026
Lorimar
Amazing room, food, service, amenities and location. The pool and rooftop are the best in the area. Highly recommended for a relaxing stay in a perfect location.
Friends_and_family Friends
10/10
Exceptional
20 May 2026
Joshua
Its a good location offering rooms and dining. Modern and clean aesthetic.
Friends
6/10
Pleasant
01 May 2026
Damini
The staff were lovely and the hotel is in a great location. The rooms were a little damp and not completely clean but it was fine for a single night
Partner
10/10
Exceptional
26 Apr 2026
Edward
Adriana as well as the rest of the staff were amazing. Friendly check-in and helpful advice regarding restaurants, etc. Cold water bottles were a nice touch and the rooftop pool was fantastic.
Partner
6/10
Pleasant
22 Apr 2026
Maria
The hotel is in an excellent location in old San Juan. El Morro Fort, restaurants and shopping are all close by. The hotel is beautiful but old. We had no running water or air conditioning our first day there. And no hot water our last day. The staff, especially Rachel, were very apologetic and did compensate us one night stay. The room was nice and big, but dark. We were on the ground floor in the corner of the building and could not open the large shuttered windows as we were right on the street. Being in a corner room meant we were actually on two roads which were noisy at night with people outside our windows and early in the morning with the sound of garbage trucks.

The restaurant was in a beautiful enclosed courtyard, but the service was not good and the food mediocre. Avocado toast was made with avocado paste, not fresh avocados. The waitress was very inefficient and easily overwhelmed. I did go for coffee every morning and sat at the coffee bar. Alma was great and served a good cup of coffee.

We enjoyed the rooftop pool and bar. Nothing fancy, but fun.

Overall we enjoyed our stay, but if you are looking for a luxurious pampered stay, this is not for you.
Friends_and_family Family
8/10
Excellent
21 Apr 2026
Robert
Nice pool deck and bar. Good food and drinks at both the pool bar and restaurant.
Restaurant could do with more vegetarian options, all thy had was pizza or salad and the pizza oven was not working while we were there. Rooms are a little dark and quite small.
Partner
6/10
Pleasant
01 Apr 2026
francisca
Location
Palacio Provincial is situated in the heart of Old San Juan, and the location truly deserves five stars for its central and vibrant setting.
Overall Experience
Despite the excellent location, my overall rating for Palacio Provincial is three stars. There were several issues that impacted my stay:
Pool Towel Availability
Over the course of three consecutive days, there were no towels available at the pool. I had to text the hotel staff to request towels not only for myself but also for several other guests who were in need.
Room Security Concerns
After the cleaning crew serviced our room, they left it propped open. Fortunately, nothing was missing, but this posed a security concern.
Rooftop Bar Service
The rooftop bar did not open as scheduled. On at least two occasions, the bartender disappeared for about 45 minutes at a time. If hotel management reviews the camera footage for Saturday and Sunday, it will show that several guests came, sat down, and after waiting 15 minutes, left because the bartender did not return.
Also, the pool deck was being renovated/repaired, they should have shared this during the booking.
Partner
10/10
Exceptional
30 Mar 2026
Herta
Five stars all around. We will be back.
10/10
Exceptional
27 Mar 2026
Daniel
This is an excellent location in Old San Juan and the hotel is spacious with modern accents on a 200 year old historic structure. The staff is friendly and attentive, the rooms spacious, clean, with high ceilings. The bedding was excellent. The only negative was the construction on the roof by the pool during my stay. I also recommend not taking a room near the front lobby as it can be loud there at times. But all around this is a great place to stay.
Friends_and_family Family
8/10
Excellent
25 Mar 2026
Kimberly
Beautiful hotel in a great location with excellent staff! I’d typically give it a 5 star rating but most of the pool deck was closed for repairs while we we where which was a bummer (we booked the hotel bc of the pool) - but the staff certainly made up for it and we’d definitely come back.
Friends
6/10
Pleasant
21 Mar 2026
Adriano
Worse restaurant service ever
Partner
10/10
Exceptional
12 Mar 2026
Carlos
Great time
8/10
Excellent
27 Feb 2026
Patricia Dorothy
Staff was very friendly. Happy hour was nice when no events interrupted it. Pool and gym are clean and lovey. Pool bar staff was awesome. Wish my room was cleaned a bit better as bar glasses were not removed. Also had a strange snafu with my bill.
10/10
Exceptional
12 Feb 2026
MARIA
Staff
Friends_and_family Family
8/10
Excellent
03 Feb 2026
Justin
The room was clean, while we had some issues the staff had quickly responded to our needs and provided satisfactory solutions.
Leisure Partner
10/10
Exceptional
31 Jan 2026
Allen
The room was spotless! The staff was more than attentive. The food at the pool deck was very slow, but we didn’t mind one bit!
Friends_and_family Friends
10/10
Exceptional
29 Jan 2026
Christine and Kenneth
The Sensational location, pleasantness and helpfulness of the staff just added to our enjoyment of this hotel. It has lovely, accessible outdoor spaces and was very clean.
Leisure Partner
10/10
Exceptional
20 Jan 2026
Barbara
Beautiful hotel, great location for walking. Friendly staff and nice rooftop patio!
Friends_and_family Friends
10/10
Exceptional
13 Jan 2026
Kendra
Beautiful place. Staff was very approachable and helpful
10/10
Exceptional
01 Jan 2026
shannon
Great spot!
Business_and_leisure Family
10/10
Exceptional
25 Dec 2025
Elisa
Great location and amenities
2/10
Poor
05 Dec 2025
Monique
The
10/10
Exceptional
22 Nov 2025
Carol
Kind bellhops. Comfy bed! Fabulous shower.
10/10
Exceptional
22 Nov 2025
colleen
The staff was incredible and made our stay
Leisure Partner
10/10
Exceptional
18 Nov 2025
Maria
This place is absolutely beautiful great location, friendly staff highly recommend
10/10
Exceptional
18 Nov 2025
Dializ
Great property in the heart of old San Juan. Staff was amazing. Great hospitality from Raul and manager Andrea! Thank you for making my birthday weekend a great experience! ~Dializ
Leisure Family
10/10
Exceptional
07 Nov 2025
shane
Staff was very attentive
10/10
Exceptional
06 Nov 2025
Dave
Perfect location. Wonderful staff. Rooftop pool and bar
Leisure Partner
10/10
Exceptional
31 Oct 2025
Xavier
loved it. room was clean, staff was friendly and accommodating which made our trip easier.
10/10
Exceptional
24 Oct 2025
Jessica
Great location, clean room and lovely rooftop. The glass of welcome bubbly is a really nice touch :) The only downside is that the cleaning products used in the room have a really strong smell, and it wasn't possible to air out the room during our short stay (plus there's no screens on the windows so we didn't want to leave them open at dusk/dawn).
Partner
10/10
Exceptional
18 Oct 2025
Alexandria Clerkin
Beautiful room, excellent front desk staff.
Leisure Family
8/10
Excellent
17 Oct 2025
David
Our room was noisy. We heard motorcycles and cars in middle of the night.
Leisure Friends
10/10
Exceptional
04 Oct 2025
Juan
Todo excelente lugar limpio extremadamente bonito y conservando la parte estructural de un edificio antiguo!!!
Partner
10/10
Exceptional
30 Sep 2025
Iris
We enjoyed this property
10/10
Exceptional
26 Sep 2025
Mitzzy

Viejo San Juan!! 🇵🇷

Great rooftop, gym, and restaurant.

Service was amazing!!
Self
10/10
Exceptional
21 Sep 2025
aisha
This hotel was so beautiful! It felt so warm and welcoming. We would absolutely be staying here again!
Leisure Partner
10/10
Exceptional
19 Sep 2025
Stephanie
Perfect location.
Friends
10/10
Exceptional
15 Sep 2025
Daniel
Great property with a great location. Had an amazing time I would return again.
10/10
Exceptional
31 Aug 2025
Christian
Good place to stay
10/10
Exceptional
24 Aug 2025
Maria
Beautiful relaxing place. Very clean and staff is amazing
Leisure Partner
10/10
Exceptional
20 Aug 2025
Daniel
La llagada al hotel las calle principal estás obstruidas por el gobierno
Leisure Family
10/10
Exceptional
15 Aug 2025
Patricia McGinnis
I would recommend this to ANYONE going to San Juan. First of all, location. In Old San Juan, right next to the Cathedral and a block from La Fortaleza, EVERYTHING is within walking distance. Second, it is BEAUTIFUL. The yellow color, the archways, the atrium and open-air restaurant, gorgeous foliage all around. The rooms are lovely too with high ceilings and spacious bathrooms. Third, the rooftop pool and bar is unique and so relaxing. Fourth, sister privileges at the Marriott in Isla Verde, so a quick uber gets you a private beach with free umbrella and chairs - terrific. Finally, free drinks...need I say more? Rose reception everyday from 5 to 5:30, and a free glass of champagne for each guest everyday too! I mean, what?! Right?! The staff was very nice and extremely helpful. We would take this hotel/location any day over the bigger resorts outside of Old San Juan. It made for a perfect vacation, would stay there again in a heartbeat!
Leisure Family
10/10
Exceptional
14 Aug 2025
Verified traveler

PR history meets modern hospitality

Beautiful building. Great service! Front desk staff was so welcoming and willing to help. Such a delight to see and experience how a historical building can blend so seamlessly with modern renovations. Rooms felt more spacious thanks to the high ceilings and daily housekeeping was very appreciated. Thanks for making our stay so pleasant
Partner
10/10
Exceptional
10 Aug 2025
Emily
Nice rooftop pool and bar area. All major sitee and restaurants are walkable.
Leisure Family
10/10
Exceptional
07 Aug 2025
Jean
Clean and
10/10
Exceptional
07 Aug 2025
Cynthia
Entire staff was friendly and helpful! Great location
2/10
Poor
05 Aug 2025
Maryes

Dog urine- No AC

Our room smelled like dog urine. We got our room cleaned many times and the stench would not go away. It is a pet friendly hotel our guess is that pets urinated on the mattresses. Because both the mattress in the room smelled so bad of pet urine. On our secound night the AC unit in the hotel stopped working. You can imagine with Puerto Rico humidity and the smell of dog urine our room was unbearable.
Friends_and_family Family
8/10
Excellent
02 Aug 2025
Nivia
Great, clean, and Beautiful room. Just a little noise on the 2nd floor.
10/10
Exceptional
28 Jul 2025
Edward
Love the courtyards and rooftop pool/ bar
Leisure Friends
10/10
Exceptional
26 Jul 2025
Luis
Best adult hotel in Old San Juan. Best Rooftop, rooms, infinity pool, and staff service...100% recommend!!
Leisure Partner
8/10
Excellent
23 Jul 2025
Adonis
*
Leisure Partner
6/10
Pleasant
19 Jul 2025
Sarah
While the staff at this property were lovely, the whole place felt weirdly soulless for a location so filled with rich culture and loads of history.

What was most bothersome, however, is that the rooms just never truly felt clean. Dust on lamps, other folks hair on the floor, and the hotel was weirdly stingy with towels (in a room with two queen beds they gave us one wash cloth).

This hotel is in a great location, but I’m not sure i would stay here again or recommend it to anyone. We were excited to check out and head to a different stay after a few nights.
Leisure Partner
10/10
Exceptional
16 Jul 2025
Rebecca
Beautiful historic hotel close to points of interest. Helpful and kind staff. Would book again.
Leisure Self
8/10
Excellent
11 Jul 2025
Ana
It was ok
Leisure Family
6/10
Pleasant
10 Jul 2025
Stephen

My experience was a mixed bag

Staff was very attentive. I had dinner at the on-site restaurant. Food was good. But it was odd that vegetables were not included with some of the meals (like snapper and salmon). I would like to have had a vegetable. The pool was nice. Hot tub was just luke warm, though. When I checked out I suggested they get the slow-close springs for the doors because the room doors slam shut. I kept hearing slamming doors throughout the night when I was trying to sleep. If you have a rental car, parking is a challenge in this area. But the few overnight garages have reasonable prices. But plan on walking several blocks any of the garages to the hotel, unless you are lucky and score on-street parking as I did on 1 of my 2 nights there.
Self
10/10
Exceptional
10 Jul 2025
Orlando
Th Hotel is very good
Leisure Partner
10/10
Exceptional
08 Jul 2025
Indira
This property was beautiful! We were in room 245 and it had the cutest balcony attached to it. It was within walking distance of everything we wanted to do that weekend. Highly recommend!
Leisure
10/10
Exceptional
02 Jul 2025
Odalys
The hotel was beautiful and our room was nice and clean when we arrived. Staff was great and attentive. I loved being in the center of old San Juan and how safe I felt. I highly recommend this location.
Leisure Partner
10/10
Exceptional
30 Jun 2025
Isaac
We booked two rooms for one week and really enjoyed our stay. The staff were friendly and helpful. The courtyard was a great place to sit and talk and read. The hotel is walking distance to many great restaurants. We enjoyed the rooftop pool and deck. The rooms were comfortable, but a bit dark. We enjoyed the silent movie clips that were projected onto the wall each night (see pic).
Leisure Family
8/10
Excellent
27 Jun 2025
Roscoe W.
I arrive late but the room still wasn’t ready. That was my only complaint, but other than that, the staff were amazing.
Leisure
10/10
Exceptional
24 May 2025
Karen
Loved hotel. Very helpful front desk. Wait staff in restaurant was slow.
Partner
10/10
Exceptional
23 May 2025
Leslie
The staff were wonderful. Helpful and friendly.
Leisure Family
10/10
Exceptional
08 May 2025
Ramesh
Staff was friendly and very helpful.
10/10
Exceptional
03 May 2025
Nicole
The staff was absolutely incredible. The hotel was beautiful. I highly recommend.
Leisure Friends
10/10
Exceptional
22 Apr 2025
Johanna
Una joya en medio del Viejo San Juan! Antiguo y majestuoso. Ver el atardecer en el bar de la terraza imperdible! Volveria!
Business Self
10/10
Exceptional
20 Apr 2025
Ann
Fabulous location and unique property. Very attentive, helpful staff. Super delicious breakfast options. The only downside: there is no on-site parking. If you have a rental car…it’s a hassle to find a near-by garage for parking. Otherwise, highly recommended.
Leisure Partner
10/10
Exceptional
18 Apr 2025
Hector

Holy Week at Old San Juan.

Amazing stay. Excellent room and amenities. Near to all Old San Juan attractions. Extremely friendly and courteous staff. Excellent pool and restaurants. Will return!!!! Thanks!!!
Partner
10/10
Exceptional
09 Apr 2025
Katia
Everything was perfect during my stay. The staff is very kind and accommodating. The hotel is very beautiful and in a very safe area
Leisure Family
10/10
Exceptional
03 Apr 2025
joedh o
Rooms are perfect for resting, I think the shower of the room was very relaxing. The Hotel have an excellent rooftop with a beautiful view of san juan Bay. Staff is kind and professional. Cute small restaurant in first floor, but I was tired and ordered Room Service, a Pizza. 10/10 Palacio Provincial
Business Self
10/10
Exceptional
03 Apr 2025
joedh o
Amazing and exceptional as always.
10/10
Exceptional
31 Mar 2025
joedh o
Excepcional
Btw I loooooove the shower.
Excelent rooms
I just wish the pool to open lil more time.
Business_and_leisure Self
6/10
Pleasant
25 Mar 2025
Joss
The check in processes could have been more thorough, I didn't really get introduced to the facilities at the hotel. Overall, it was a good place but not worth the price- plus at check out they charged me additional money than what Expedia charged me for booking which was very strange.
I wouldn't go back just because of the lack of transparency from the beginning.
Staff was pretty nice.
Leisure Self
10/10
Exceptional
24 Mar 2025
Rashed
My wife and I had an amazing four-night stay at Palacio Provincial San Juan, Curio Collection by Hilton, and it was the perfect blend of luxury and history. The hotel, located in the heart of Old San Juan, combines stunning, Instagram-worthy architecture with modern, comfortable rooms that offer breathtaking views of the city. The service was exceptional, with friendly staff going out of their way to make our stay memorable, and the on-site dining and rooftop bar were highlights, serving delicious Puerto Rican cuisine and cocktails with incredible views. With a prime location close to all the must-see sights and amenities like a rooftop pool and spa, it’s the ideal spot to relax and explore San Juan in style. We can’t wait to come back!
Leisure Family
8/10
Excellent
22 Mar 2025
Verified traveler

Great location, bring your earplugs!

We enjoyed our stay at this hotel. The bed was comfortable, air conditioning worked great and the location was perfect for exploring Old San Juan. We were within walking distance of many sights, restaurants, etc. The staff was very nice, though I do think they could be more proactive about telling the benefits of the $55/day resort fee (beach chairs/umbrella at Marriott Courtyard Isla Verde, 2 glasses prosecco daily, free rose from 5 to 530 each day), but they did provide the info when asked and were pleasant and kind overall.

The main downside of this hotel is the noise. Presumably because its an older building, there seems to be no soundproofing. When other guests closed their doors or walked by talking it was extremely loud in our room. There was some street noise but most of the noise came from doors and activity within the building/courtyard itself. The other con of this hotel in my opinion is just the cost. It was a nice hotel but quite pricey during our stay, especially given the noise I mentioned, but you're paying for location and a small rooftop pool and both those things are great! I would consider staying here again if back in Old San Juan but might also consider other options just due to the lack of soundproofing. But if you can sleep with earplugs that's easily remedied!
Partner
2/10
Poor
05 Mar 2025
Verified traveler

Not worth your money

Terrible stay. Rude staff. Room is loud and the only view is a huge trash bin right outside the window. Trash trucks woke us up at 6 am. Room was dusty and smelled like humidity.
Partner
10/10
Exceptional
09 Feb 2025
Enzo
Beautiful hotel. Great location.
Leisure Partner
10/10
Exceptional
08 Feb 2025
Prakash
Beautiful hotel in a lovely location in Viejo San Juan!
Thoroughly enjoyed our stay in comfortable room with great facilities and staff !
Leisure
6/10
Pleasant
02 Feb 2025
Patrick

Nice Property, Not So Nice Place to Sleep

This property has several strengths, these include:

- Walkable to everything in Old San Juan

- The hotel has a very nice courtyard and rooftop bar area

- The staff was generally nice

However, it is not a great property for a good night's sleep:

- Mattress seemed old and slumped in the middle so if you are sleeping with 2 people or not in the middle, you are sleeping at an angle towards the middle of the bed.

- The hotel uses the 'sandbag' pillows that look fluffy but immediately collapse into a solid and uncomfortable thin lump.

- The floors are tile but it looks like they failed to put down a sound barrier between the subfloor and the tile so you can hear even a pin drop in the room above you, and heels or chairs/luggage/etc. moving sound very loud. This is amplified by the high ceilings on the first floor that make every movement in the room above you sound like a car crash.

- The room is a simple rectangle and the bathroom an enclosed closet -like area, separated by a sliding door. Because of its location, the toilet is only 3ish feet from the head of the bed separated by only the sliding door.

We asked after the first night if we could switch rooms but the front desk manager said the hotel was fully booked and they couldn't switch us. However, a quick check of seeing if I could make a reservation for that night online showed that they did have room. Would not book this place again.
Partner
10/10
Exceptional
30 Jan 2025
Jarrett
Amazing service
8/10
Excellent
26 Jan 2025
Carole
For a luxury Hilton property I thought this hotel was below standards; the staff seemed inexperienced and not properly trained in customer service. You were not greeted by the staff when you entered or left the property nor were you asked if you were enjoying your stay or was there anything you needed, which I believe is a standard in hotel hospitality catering to tourists. iIf you asked a question of the front desk staff they were brusque in their responses; the properly is in a densely located part of Old San Juan so guests are going to have logistical questions. Also the rooms were not cleaned until the early evenings so if you arrived back to your room in the afternoon the rooms were not yet made up and your used wet towels and unmade remained from the morning.

Leisure Friends
8/10
Excellent
21 Jan 2025
laura
This was the last stop in our family Puerto Rico trip having spent 4 days on the eastern coast and 3 days in Culebra. I felt the location was excellent for exploring Old San Juan. The main issue with the hotel was the lack of parking and unfortunately our stay coincided with the beginning of the San Sebastian festival which meant than any parking normally available was non existent!!
Thankfully the manager was able to help us as we were at the point of cancelling our reservation and looking elsewhere after 2 hours of navigating the narrow streets of OSJ.
The hotel, itself, was lovely! The rooms were spacious and beds were amazingly comfortable. The rooftop terrace was great but we only experienced it with our morning coffee. The location was perfect for exploring.
If we were to return, I would definitely consider this hotel again as long as there were no big functions happening to limit the already limited parking.
Friends_and_family Family
6/10
Pleasant
13 Jan 2025
CINDY
A local tavern was located just across the street from the window in our room. The tavern was open very late- noisy, loud music. We asked to move to a different room as soon as we checked in, and told nothing else was available. The overall facility was lovely, but disappointing our room was street level across from noisy bar since we paid $400 USD!!
Leisure Family
10/10
Exceptional
13 Jan 2025
Robert

Definitely made my great vacation even better.

This our second time here. Everything is awesome with an emphasis on detail. Property is beautiful and staff go out of their way to help.
Partner
10/10
Exceptional
12 Jan 2025
Noel
It is the best of the old world and new
Leisure Partner

Location & surroundings

Palacio Provincial San Juan, Curio Collection
103 San Francisco Street, San Juan, Puerto Rico

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Palacio Provincial San Juan, Curio Collection

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