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S.J. Suites Hotel
Puerto Rico Island · Puerto Rico
Fortaleza Street N 253View location
7.8/10Very good500 Reviews
Cleanliness8.0/10 8.0
Service8.6/10 8.6
Comfort7.4/10 7.4
Condition7.2/10 7.2
Amenities6.8/10 6.8
See all ratingsRoom prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About S.J. Suites Hotel
Enjoy a comfortable stay at S. J. Suites Hotel in the heart of San Juan, just a short walk from the Port of San Juan and a 5-minute drive from the Pan American Pier.
The hotel offers 27 air-conditioned rooms equipped with flat-screen televisions, pillowtop beds with down comforters and Egyptian cotton sheets, complimentary Wi-Fi, and satellite programming. Private bathrooms include showers, complimentary toiletries, and hair dryers.
Guests can enjoy convenient amenities such as complimentary Wi-Fi, concierge services, a snack bar/deli, a business center, express check-out, and dry cleaning/laundry services. Nearby attractions include Calle Fortaleza, Plaza de Armas, Paseo de la Princesa, and the San Juan National Historic Site, all within walking distance.
Condado Beach is a short drive away.
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A stay at S.J. Suites Hotel places you in the heart of San Juan, a short 4-minute walk from Port of San Juan and within 3 minutes by car from Pan American Pier.
This hotel is 2.3 mi (3.7 km) from Condado Beach and 3 mi (4.8 km) from Puerto Rico Convention Center. Make yourself at home in one of the 27 air-conditioned rooms featuring flat-screen televisions. Your pillowtop bed comes with down comforters and Egyptian cotton sheets.
Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Featured amenities include a business center, express check-out, and dry cleaning/laundry services.
Popular amenities
Free WiFi
Dining services
Concierge
Laundry
Entertainment
Non-smoking
Business facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
1:00 AM
Check-out until
11:00 AM
Minimum check-in age
21
Hotel policies
Beach nearby
No rollaway/extra beds available
No cribs (infant beds) available
No elevators
Guests will receive an email with special check-in instructions
LGBTQIA+ friendly
Guest will receive an email before arrival 24 hours
Professional property host/manager
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Pets not allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Cleaning and safety
Sanitization
Cashless transactions are available
Essential Travel
Essential workers only - NO
Important information
-
You need to know
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Cashless payment methods are available for all transactions.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
-
Special Instructions
The front desk is open daily from 9:00 AM - 1:00 AM. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Guests will receive an email within 24 hours before arrival with check-in instructions. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards; cash is not accepted
- Cashless transactions are available
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
-
Minimal age
21
-
Spoken Language
English
Spanish
Nearby attractions
Calle Fortaleza
0.1 km / 0.1 mi
Plaza de Armas
0.2 km / 0.1 mi
Paseo de la Princesa
0.2 km / 0.1 mi
Casa del Libro
0.2 km / 0.1 mi
San Juan National Historic Site
0.3 km / 0.2 mi
Museo del Mar
0.3 km / 0.2 mi
Pier 1
0.3 km / 0.2 mi
Port of San Juan
0.3 km / 0.2 mi
Old San Juan Grand Casino
0.4 km / 0.2 mi
Plaza de Colon
0.4 km / 0.2 mi
La Fortaleza
0.4 km / 0.3 mi
Catedral Basilica Menor de San Juan Bautista
0.5 km / 0.3 mi
San Juan Ferry Dock
0.5 km / 0.3 mi
Pier 3
0.5 km / 0.3 mi
Statue of Ponce de Leon
0.6 km / 0.4 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 27
- hotel
- Check-in hour
- Check-out hour
- Wi-fiExtra charge
- Minimum check-in age: 21
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
DOUBLE PREMIUM KING BEDDOUBLE • PREMIUM KING BEDDBL.KG-PI
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- PREMIUM KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityS.J. Suites Hotel
DOUBLE PREMIUM KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- PREMIUM KING BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-PI
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityS.J. Suites Hotel
DOUBLE QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room PREMIUMRoom • PREMIUMROO.PI
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- PREMIUM
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityS.J. Suites Hotel
Room PREMIUM
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- PREMIUM
Adult and child limits apply within the room's total guest limit.
Room code: ROO.PI
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SINGLE QUEEN SIZE BEDSINGLE • QUEEN SIZE BEDSGL.QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityS.J. Suites Hotel
SINGLE QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SGL.QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about S.J. Suites Hotel
100
reviews shown
Cesar
Good Staff
Jessica
Los empleados muy amables
Rajendra
Clean room, decent bed. Right in the heart of OSJ. Close walking distance to everything
Luis
Mejorar las condiciones de la propiedad lo demás estaba bien
edward
Good
Maria
Everyone very friendly and informative.
Daniel
Great spot, great location. Staff is extremely helpful.
David
A
Maria
Perfect location for walking old San Juan and party the night away!!! This is older property (Old San Juan) but well maintained and clean. Would stay here again.
Yvonne
Lo unico que no me gusto fue que no habia agua caliente para bañarse solo templada y en ocasiones por lo demas todo desde la hubicacion hasta la limpieza y personal todo perfect
Clifton
Convenient location. Very nice staff.
Angel
Excelente cerca de todo.
Elier
El hotel está cerca de todo caminando, habitación limpia, area muy segura, lugar solo para descansar bien y estar todo el día turisteando.
Oneida
The expwrience was very good,
. I recomend the space because is centrical and near all the restaurants and cool places- The location was perfect. The people at front desk was very welcoming.
. I recomend the space because is centrical and near all the restaurants and cool places- The location was perfect. The people at front desk was very welcoming.
Patsy
Great location and very attentive staff.
Legna
This was a great hotel to rest in VSJ. The AC was in top condition! I only had an issue with the hot water in my room but was never in when there was staff at desk in the weekend to report it. They gave me great recommendations for places to eat around :)
Marjorie
Great 2 night stay. Close to all the sites in Old San Juan.
GARY
A very old building in need of updating and basic cleanliness service. There are no restaurants in the immediate area which presents a problem as there is no food service offered in this building save for a pot of coffee on hand. There is no real suites, just basic hotel rooms with carpeting in need of replacement as it is sadly ancient. There is no view from dirty windows.
DAVID
Staff was helpful. Carpet needed to be cleaned multiple bathroom fixtures had rust. The room temp can't be independently controlled so if your cold your out of luck.
Fernanda
Great location, room was clean and staff was very helpful. Would definitely recommend!
John
The staff was very friendly, especially Christobell. Good location for getting on a Cruise ship and very affordable. In the middle of lots of night life and restaurants. We will stay there again. Slept just as good as being in a $400 room. Air conditioning worked great. Plenty of hot water.
Melvin
Great staff. Close to many places.
Clifton
Enjoyed our stay
John
Great location right in the heart of old San Juan. Nothing overly fancy but was great for a last minute booking.
Steven
It was ok to say one night. The tv had no sound
William
Rooms need to be redone. Carpets were old and shower was dirty. Plenty of shops/restaurants nearby and good location
Jennifer
A clean and very basic place to stay in old San Juan
Jennifer
There is nothing fancy about this hotel but it is clean, great showers and a comfortable bed. It is in the middle of Old San Juan and you can walk to everything.
Patrick Scott
Each room is like a coffin - absolutely no light - the only good thing is it’s near downtown -
ZHAOHUI
Perfect location in Old San Juan that cloeses everything
Christine
Very old building, musty smell. Water didn’t work during the afternoon. May of been an issue in the area though. Our TV didn’t work and it took the staff hours to fix the issue. Stayed there twice and each time there were no wash cloths. Asked for extra pillows and staff said there were no additional pillows as they were sold out that night. Beds are very hard and uncomfortable. Will not book there again. Couldn’t wait to leave honestly.
norberto
Staff was great good location property was ok nothing to write home about room carpet was awful just a ok place 3 star the most
Jennifer
Located in a good area to explore. Right in Old San Juan. Very simple room. Clean bed and bathroom.
David
Everything was as I expected. Staff was polite and helpful. Room was clean and reason on arrival. Old San Juan experienced a long power outage, but the building maintained power, except for the elevator. It’s a small hotel, so the walk up the stairs was not bad. I would certainly book with them again.
Carl
Room was extremely cold, no controls in room to modify temperature
Stefanie
Clean room and friendly staff
Fernando
Its okay not the best
Jon
Staff good
Larry
Everything was clean and staff were friendly and incredible.
Tammi
The room was old and smelled badly of mold. It made it hard for me as I have sensory issues (I barley slept) as well as for my friend. The carpet was sticky and very stained. There was also miscommunication between staff that led to some aggravation before checkout
Susana
Mattress was old and lumpy. Great location close to everything.
Peirson
We had a room with no window, was not aware that is what we would get, place is old but clean, staff were very nice, friendly and accommodating, great location for walking to everything in SJ, old town, our reservation stated coffee and pastries for breakfast, but there wasn’t any
Alicia
It was a little weird to have an interior room with no windows. But the ventilation & air-conditioning was worked great. The staff was friendly. Good water pressure too.
Brenda
Room smelt o
JOAN
Great location in old San Juan! Staff was friendly and helpful. Was able to hold our luggage after our cruise while waiting for our room so we could explore the city. Room was clean, comfortable and quiet.
Sandra
Room was clean. During the day the room was freezing and at night it was better. We asked if they could turn down the air conditioning but they were not able to do that. We were there for 3 nights and we never had a warm shower. The water was freezing, never warming up.
Cheryl
Room in great location.Close to food and shopping. If you ship is at one of the three piers downtown easy walk to it.There is a further pier that our ship was at is not walk able. This is a basic hotel 2 bath towels that's it. Clean basic room good for a night
Jaime
Hotel need an upgrade. It's outdated and in need of repairs. The air conditioner a center air and can not be charged, our room was freezing.
Kenneth
Very clean, convenient and great coffee located near restaurants and bars
George
Facility dated but clean. Was in Room 406-Spartan is a good descriptor. Had a queen sized bed, two bath towels, one night stand with a lamp, a TV, and small fridge. Suited our purpose for an overnight stay before a cruise. Would have a better rating if the hot water was actually warm rather than just-barely-above-cold. Had no literature in the room to call for assistance with hot water. I think I saw a sign in the lobby with an after hours phone number.
Anita
No window in room. Not a propet hotel room.
christopher
Small rooms but in the center of town no amenities
Cecilia
Simple hotel, nothing fancy. Reception staff was very friendly and helpful. We were able to leave our bags in storage after check out to continue exploring the area.
Bernice
Upon check in, I was charged full price on my credit card; I had already paid a discounted price through Orbitz; the credit charge I was charged on December 27 should be deleted from my credit card
Monica
The A/C was very cold - too cold actually and we couldn't adjust it. There were no washcloths in the room or available per the front desk. I guess it was ok for staying only one night but definitely will not be back - no amenities at all.
Crystal
Friendly and courteous staff.
Gopal
Veronica is wonderful in helping. Room had previous smell. Location is perfect.
Reinaldo
Yes.
william
Got off ship, straight to hotel, 10 min walk, they stored my luggage until check-in, great location, helpful staff, clean
william
Room spotless, front desk very helpfull, great location, great price, i will stay here again
Shandra
All Amazing, clean room, nice staff and excellent location!
Dina
It was perfect for 1 night. It’s a place to sleep. Room was clean.
Carrie
Lock for door was broken. No lighting around the building and couldnt even see the name on the building. Stains on carpet and comforter. Room was hot.
Michelle
Lovely staff, and very clean
Hugo Luis
Muchas gracias...
FLORENTINO
gracias
Matthew
Great location.
Benjamin
I stayed with my wife. The location is great but they allow so many cars in front blocking the entrance. There was no water service in the area and they ran out of water in the reservoir tank but they didn’t provide solutions except for 2 bottles of water of 16 ounces. The hotel is not a big one and they could have easily bought cases of water to provide 2 gallons per room per day but they only offered 16 ounces of cold water per person. The administration haven’t said anything about how they will compensate the terrible experience that is paying to have some relaxed time and ending with such inconveniences.
TIMOTHY
This hotel is in the middle of everything. No need to rent a car. You can walk to some great restaurants and shops. There is a lot of history nearby and the Fort at Old San Juan is only 15 minutes away on foot. The bed was comfortable and the room was clean and air conditioned. Would have been nice if our room had a window, but that was no big deal. The hotel staff was friendly and very helpful. They held our luggage after we checked out at 11am so we could explore the area before we left at 5pm for our Cruise. You could almost walk to the pier from the hotel.
All in all, we enjoyed our stay here and would do it again if in the area.
All in all, we enjoyed our stay here and would do it again if in the area.
Melvin
Solo trip
I have a lot of fun at Old San Juan. The hotel is great and had a lot of places very close. I enjoyed a lot. Want to go back again!!!
Yamali
Perfect location
Melvin
Nice stay
Great service and comfort. Very close to many places. Excellent location. Going back soon.
Loren
No room thermostat, no window.
William
Way over rated.
The first room we were put in would need an upgrade to be considered a prison cell. No windows, no hot water, toilet couldn’t flush solid waste. A room and a bed. No table or chair. No where to open your luggage except the floor.
Guillermo
Awesome Old San Juan 😎 Hotel
Location was excellent walking distance to all major Old San Juan attractions and restaurants. staff very attentive and helpful. Room comfortable just needed a small table/dresser or shelves to put stuff. Building has an elevator.
Jimmie
Homeless sleeping in the lobby.
Lucille
Convenient to everything, clean, security conscious.
Kathreen
The property location was the best! Old San Juan had many food, music, and shopping options. Ubers were available, easy to get, and inexpensive. The room was clean and the decor was neat. The bed was very firm (too firm for us), but new. The staff were very friendly. No breakfast at the hotel, but coffee is available in a.m. hint: bring your own coffee cup. The cups provided are very small. Would recommend and stay again.
Joseph
Nice location in Old San Juan. Only stayed one night before a cruise. Staff was friendly and helpful. Stored our luggage when we arrived before check in time and after check out since we had a later boarding time.
Lynn
Should have glasses and hand towels in the bathroom. Hot water very slow to come.
Tarif
This place is a rundown dump. It is nothing like what is advertised. It says this is a Hilton property. If it is then Hilton needs to close this down. This is coming from a Hilton rewards member.
Room smells, bed is small, carpet is dirty, building is old, door is unsecure. I am itchy just staying in this room. I am sleeping with all the lights on because of how filthy the room is. I need to be sure nothing is crawling on me. So upset I paid almost $200 to stay in this dumb for one night.
Room smells, bed is small, carpet is dirty, building is old, door is unsecure. I am itchy just staying in this room. I am sleeping with all the lights on because of how filthy the room is. I need to be sure nothing is crawling on me. So upset I paid almost $200 to stay in this dumb for one night.
Jeremy
Front desk went above and beyond whenever I asked for anything.
Stephen
Stayed overnight prior to a cruise departure. Not at all fancy or updated, but was affordable, clean, comfortable, safe and quiet. We wanted a quick stay in Old San Juan and this worked for us.
Zarna
The staff was absolutely amazing. However the sink in the bathroom kept on clogging. We asked to get that checked out or fixed and it wasn't. (Only reason for a 3)
edward
Liked hotel was right in the middle of everything
Celina
I really loved staying here it was really convenient. Probably the best was the customer service, the manager Blanco was really helpful and made our stay amazing. Can’t wait to come back!
Daniel
If you want a cheap no frills but excellent location hotel, this is fine. If you are traveling with anyone that wants more than the most basic amenities and accomodations, go elsewhere. I was traveling with just my 16 year old son so we didn't need anything other than basic. We walked all over lovely old San Juan from this hotel and that's all we wanted.
NAZAR MOHAMMED
Near all attractions
Ronald
No window in room. Air Cond was very cold, and could not be adjusted in room.
Ana-Liza
Ideal location in the middle of Old San Juan. This is a no frills hotel with an elevator. Majority of rooms in the back and like other simulate type of hotels, there are no windows because it is in the middle of 2 other buildings. Small refrigerator in the room. Good for solo travelers and if you don’t spend time in the room other than sleeping.
Barbara
Old San Juan.
Basic hotel, which is good for a night or two. No window in the rooms. A little outdated. service at the front desk was very good. Everything in the old downtown San Juan is walkable from this hotel.
Robin
We had a room of the street. It was loud at night. The rooms do not have their own ac and it got hot
Grant
Basic with close proximity to shopping, dining, and the cruise terminal.
Matthew
Loved it
Mandy
Very old and not well kept. Carpet is fraying and different colored carpet has been patched in. Windows are screwed shut. No counters in bathroom - just a pedastal sink making it difficult for women to get ready. No irons or steamers. Very old and flat pillows. TV is hung from ceiling and cords and wires just hanging below the TV. Not very many outlets in the room.
Esmeralda
Great staff and excellent location
Maura
A great little place to stay pre-cruise. Great location, very clean, fabulous and kind people.I would definitely stay there again.
Kelly
Great Location
Location in Old San Juan was perfect. The room was clean. Recommend as a no-frills, serviceable place to stay.
daniella
The room had terrible air conditioning, no windows and no breakfast.
Francisco
I was assigned the wrong room on registration, got no housekeeping and the water in the shower was cold throughout my stay. This particular stay was only average.
Location & surroundings
S.J. Suites Hotel
Fortaleza Street N 253, San Juan, Puerto Rico
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S.J. Suites Hotel
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