YOTEL New York Times Square

United States , New York Area - NY
NEW YORK, 570 10th Avenue
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100 reviews shown

6/10

Pleasant

10 Mar 2026

Anthony

Rooms were very small and had no light bulbs/lights. Just a bathroom light for the entire room. The window was your source of light.

Self

10/10

Exceptional

09 Mar 2026

Heather

Friends_and_family Friends

6/10

Pleasant

09 Mar 2026

Rahsaan

The room was in need of a thorough cleaning. Many small areas in the bathroom area needed to be cleaned especially some of the grout in the shower and areas around the shower. The hallways on the 25th floor looked as though they had hand prints all over them.

Partner

10/10

Exceptional

08 Mar 2026

Aldair

Todo estuvo perfecto, sin embargo, me hubiese gustado que la habitación tuviera una smart TV pero nada que no se pueda sobrellevar.

Self

2/10

Poor

06 Mar 2026

Tyde-Courtney

This place was absolutely disgusting. The sheets were stained. The WiFi and phone didn’t work. There was a dead bug in the tub and you could tell the surfaces aren’t wiped regularly. After 20 minutes in the room I booked with Hilton and left immediately

6/10

Pleasant

05 Mar 2026

Davielkys

yes there’s shops near by

Partner

10/10

Exceptional

04 Mar 2026

Renee

Cafe right across the street, lots of restaurants nearby and rooms are always clean

Family

10/10

Exceptional

04 Mar 2026

Keylin

Good

10/10

Exceptional

03 Mar 2026

Vinh

Great

10/10

Exceptional

03 Mar 2026

Edwin

alot of shops were nearby that is what i liked the most

10/10

Exceptional

03 Mar 2026

Mystique

Great

6/10

Pleasant

02 Mar 2026

Bianca

The property itself is cute. Has a chic look. The actual room was dirty! It was obvious that the room hadn’t been cleaned after the previous guests before us left. How did I know? There was sticky stuff on the table. The sink and toilet seat was dirty. There were hair strands on the sheets and in the sink. The location isn’t bad. Right across from a CVS. There are many gourmet delis nearby (some 24/7) sand restaurants. It’s about a 5-6 block walk to a convenient subway stop and Time Square! Other reviewers complained about the room size; it’s definitely small, but that didn’t bother me at all. One last thing, the LED lights in my room were non existent. Being able to turn the purple lights on in the room was one of the advertised highlights, so I was a bit upset about that. Would I stay again? Maybe, but I would definitely request housekeeping to re-clean the room if not up to decent standards.

Partner

10/10

Exceptional

01 Mar 2026

Nayelli

Yes

Self

8/10

Excellent

28 Feb 2026

Sandra

Nice and clean loved the space saving features. Not sure this room would be enough space for two people. Also no microwave or mini fridge -nowhere to put leftovers, keep drinks cold or heat food. No coffee maker. Lighting was also not great. Location was awesome and I loved that they had a venue on property The breakfast was ok/good. Because Yotel lacked room amenities- I will definitely look for a different hotel next time.

Family

2/10

Poor

23 Feb 2026

Andrea

Stayed at Yotel for one night. Booked a corner window view room and room was not ready until 2 hours after check in. Which is a super inconvenience with scheduling as I did miss an event I was needing to get ready for. Also was woken up by maintenance twice at early hours of the morning due to a leak on the floor below. Which did not have anything to do with my room. As maintenance entered it was not only one person but multiple people entered the room abruptly. Would not recommend stay here with the hassle of everything we went through.

10/10

Exceptional

21 Feb 2026

Yakeema

In all fairness I only booked for one night. I did not get a chance to explore the hotel and all of its amenities. However I’m room was clean and comfortable. A little on the small side than I like. No closet but there is a stand up rack to hang you coat or place you items on the overhead or attached bench. The bottle wash was quality didn’t use the moisturizer I brought my own. I would stay again but book a bigger room next time.

Partner

8/10

Excellent

21 Feb 2026

Carla

Yes room was great and staff was excellent

Self

2/10

Poor

21 Feb 2026

Jossimary

The staff was rude and

10/10

Exceptional

19 Feb 2026

Dan

This is one of the best designed hotel rooms I've ever stayed in. Incredibly efficient use of space! Though the room was small, it did not feel that way, with ample storage room for multiple bags, suitcases, places to hang clothes, etc. The desk worked well. I ironed my suit on the small portable ironing board/iron, all while enjoying a fabulous view. The restaurant was excellent as well - I enjoyed a nice lunch there.

The name through me off initially, but these went far beyond my expectations. I'll be back.

Self

10/10

Exceptional

19 Feb 2026

Amy

Great vibes

10/10

Exceptional

18 Feb 2026

Julie

Location and cleanliness - and everything we need - all so efficient….

Family

6/10

Pleasant

18 Feb 2026

Giovanny

Walking into the hotel no one was there to greet us, we paid extra to get our room early. Since no one was in the entrance we didn’t know that you had to take an elevator to the 4th floor then another to get to whatever floor you’re on. Walking into our room it was cold, someone had left the window open & the heater was off. I used the sink right away to wash my hands and the sink was clogged up. The water didn’t go down it took a while. Looking around the room i could tell it wasn’t properly cleaned, the floor had some dirty napkins on it and inside the shower around the soap i could see pink mold. On the 2nd day of our stay we had came back to the hotel and my girlfriend noticed housekeeping drop something from her makeup. We didn’t like that housekeeping didn’t leave a note or anything just left it there like nothing. It was an ok hotel but for the price definitely not worth it. At least the hotel food was good.

Partner

10/10

Exceptional

18 Feb 2026

Luckson

Great

Friends

10/10

Exceptional

18 Feb 2026

Lakiya

yes, just small

6/10

Pleasant

17 Feb 2026

Heidy

It was okay

6/10

Pleasant

16 Feb 2026

David

Bed didn't retract. Towel heating rack didn't work. In room phone didn't work. Asked for help. Nothing. Checked out a day early

Business

10/10

Exceptional

16 Feb 2026

Connie

The trim was super clean and comfortable. But the staff was amazing in every way!

This overall pleasant experience helped make my trip go well.

10/10

Exceptional

16 Feb 2026

Joel-Jacob

good experience, good room, great view

Leisure Partner

10/10

Exceptional

16 Feb 2026

Jorge

Really nice

4/10

Poor

15 Feb 2026

Jessica

The room was not clean - crumbs, stains, dirt and staff that didn’t care to help.

Leisure Partner

10/10

Exceptional

15 Feb 2026

Eloiza

Everything was awesome! Staff was great! The room was so cute, perfect for a couple...It was close to everything... Great experience! We will be staying there again in the future! I'll give this Hotel a 5 star!!!!

Leisure Partner

8/10

Excellent

15 Feb 2026

Jonas

Room was clean, staff was great,the hot tub wasn't clean and heat was not working well.

10/10

Exceptional

12 Feb 2026

Sheeler

This hotel truly exceeded our expectations for our anniversary, offering outstanding amenities and a welcoming atmosphere. The front desk staff went above and beyond to cater to my wife and me, making our stay memorable. We can't wait to return and experience it all again!

Leisure Partner

10/10

Exceptional

11 Feb 2026

William

The room was clean and the staff was great and lively

10/10

Exceptional

11 Feb 2026

Jalen

2/10

Poor

09 Feb 2026

Jasen

Sink was leaking. Heat didn’t feel like it was working

10/10

Exceptional

09 Feb 2026

Elimar

The room was really clean and amenities were good

Partner

4/10

Poor

09 Feb 2026

Keishalue

Room very small, no room to walk if the bed is not in sitting position. No microwave in room. We needed a plastic fork to eat but because we didn’t get food from restaurant in hotel they told us no they couldn’t give us one so we ended up eating with our hands. Other wise room was clean. Will not stay there again!

Business Family_with_children

8/10

Excellent

07 Feb 2026

Grace

I do think the price runs a little high in comparison to other places with more amenities but also we loved our view and the room was comfortable and functional. Great location. Go to Broad Nosh Bagel for breakfast!! You’ll thank me.

Leisure Partner

2/10

Poor

06 Feb 2026

Janice

So much was wrong.

Leisure Family

6/10

Pleasant

05 Feb 2026

Shirley

Staff was great . Had to change rooms. Next room had no refrigerator in it. Cold as it was I didn't have a blanket for 2 days. USED THE SHEETS AND PUT MY COAT ON TOP. OF ME. The third day the cleaning people left a brown folded up blanket on my bed. Phones dont work...

Business_and_leisure

10/10

Exceptional

02 Feb 2026

Carmen

Very clean.

10/10

Exceptional

01 Feb 2026

Marisol

Love this hotel. Parking garage is right around the corner. Very easy to get to and nice restaurants around this area. Get a high floor if you want quiet room. You can hear everything it is a high traffic area.

Leisure Self

2/10

Poor

30 Jan 2026

Deanna

Yes terrible experience not clean very rude staff

2/10

Poor

29 Jan 2026

Princess

The staff was rude and the operator

Business

10/10

Exceptional

29 Jan 2026

Takenya

Loved everything… Erica and the security team was the best!!! Will be booking in March

6/10

Pleasant

27 Jan 2026

Jason

Room had a leaky faucet. Got what I paid for

Business_and_leisure Self

2/10

Poor

27 Jan 2026

Ricartie

Room felt neglected, stains on the bed sheets/bathroom sink. TV did not work, so bad we left on our first night of 3 and booked with Hilton MUCH better experience for a similar price.

Leisure Partner

6/10

Pleasant

25 Jan 2026

Lizandra

I give this hotel a good solid 3 I was gonna put 2 I came from a long trip with my boyfriend the room was nicely beautiful but soon as I got there, there was an issue with parking and I had went to numerous parking places that didn’t want to take my car because it was a truck so it took me about an hour and a half to finally check in the hotel… after that, I went inside did the check-in which was cool because it was more like a technology thing futuristic I enjoyed that it was nice. It was beautiful. The thing was it was very difficult to find the room is not very specific to really find a room. You have to go through one elevator to another, and it was very confusing. Then the bar the bartenders was very sassy. The food was delicious, but the guy was very like…. Seeming like he was attitude like he knew everything.. I wanted to tip him as I usually tip, but that just threw me off and threw off my whole night. Other than that, it was very nice. Also, there was no seating areas outside or anything like that for you to just go outside and look at the view for real for real and to smoke for smokers. It was very difficult I had to go to the train station to smoke. It was very not my style especially if I come to hotels over here…

10/10

Exceptional

23 Jan 2026

Emmanuel

Love everything. Not too much the door of the bathroom. But a perfect place to stay!

Friends_and_family Family

10/10

Exceptional

23 Jan 2026

Joshua

Great. I’ll be back

Business Self

2/10

Poor

22 Jan 2026

Crystal

We did a four night stay and on the second day I had to go downstairs to get toilet paper and front desk made it complicated for me to get additional toilet paper, even though our room had ran out. It was a big inconvenience because the phone in the room did not work. Neither did the one in the hallway for me to call housekeeping. So why be charged fees if I can’t even get toilet paper use the phone and even the Comcast in our room did not work.

Leisure Family

6/10

Pleasant

22 Jan 2026

jason

Tiny room...bed is like a futon so you can walk by it to get to the other side of the room and then lower it to sleep. No front desk or other Hotel services. Decent restaurant and bar and the room was clean/maids came and did a good job.

6/10

Pleasant

20 Jan 2026

Jaydie

Room Keeper walked in without knocking. Confused our room for another room. Very unprofessional.

Leisure Partner

6/10

Pleasant

19 Jan 2026

Justin

Everything was good , just didn’t like how the room didn’t have a fridge and didn’t provide water at least or anything . Overall the queen room with the view it was a good room comfortable bed , basically no point of the tv so bring your laptop or something but everything was good , parking overnight is 50$ if they give you a code witch they all do its right across the corner over all 3 stars out of 5

Partner

6/10

Pleasant

19 Jan 2026

Ana

the room was not what we expected it wasn’t bad but the restroom did overflow every time we showered.

Leisure Friends

8/10

Excellent

18 Jan 2026

Sharnell

Great spot for a quick trip or solo travel. Check-in was fairly easy and the location is walking distance from the subway. My only hang-up is the outlets near my bed weren’t completely secure - plugged in my charger and it wouldn’t stay.

10/10

Exceptional

18 Jan 2026

Luz

Selected the Quad room. It was clean and quiet. Twin bunk beds were a bit firm, but the full size was perfect. Sheets were hard, but plenty of pillows. Room needs more electrical outlets and the towel warmers really didn't work. Only thing was sink was filthy like it hadn't been cleaned in days. I liked the secure access to rooms. Bar area was a bit small and closed too early for a Saturday night. Breakfast brunch wax lacking but reasonable for the price. Overall i would stay here again because its clean, close enough to the theater district and Times Square.

Leisure Family

2/10

Poor

18 Jan 2026

Aisha

The property was extremely dirty and dusty to the point we had to leave and drive back home. Property staff are being unresponsive to refunding for a stay we couldn’t even stay.

Leisure Partner

4/10

Poor

18 Jan 2026

Ness

The room was very poor and dirty. Many discolored stains on the bathroom floor. I asked to switch to another room. Ibwas forced to upgrade and the electricity wasnt working in my upgraded room. In no way, was this worth the price tag.

Leisure Partner

4/10

Poor

18 Jan 2026

artika

The room was very small, little to no room to move around the shower was dirty. The location wasn’t bad at all. My stay was not worth the money I paid

4/10

Poor

17 Jan 2026

Weerawich

not as good as before

Business_and_leisure Family_with_children

4/10

Poor

17 Jan 2026

Jeffrey

Yotel pictures are misleading. They have pics of a new hotel and the New York Location is an aging hotel.

Leisure Partner

10/10

Exceptional

16 Jan 2026

Alejandra

Clean rooms and friendly, helpful staff. Highly recommend.

Leisure Friends

10/10

Exceptional

13 Jan 2026

Felix

10/10

Exceptional

12 Jan 2026

chander

Family_with_children

6/10

Pleasant

09 Jan 2026

jakub

staff kept knocking in my door to clean in morning and do terrible job cleaning

Business_and_leisure

10/10

Exceptional

08 Jan 2026

Avi

Best location
Great view of New York
Quite
Clean
Modern

Friends_and_family Friends

4/10

Poor

07 Jan 2026

elisandra

Dirty bed sheets
And the shower 👎

6/10

Pleasant

06 Jan 2026

Stephen

The place has clearly seen better days. Rooms are looking a little worn and could do with a refresh. I’ve stayed in Yotel at San Francisco and Edinburgh which were in much better condition than NYC.

Self

2/10

Poor

06 Jan 2026

Karmel

Will never stay again

10/10

Exceptional

05 Jan 2026

Casey

Very clean and nice employees, very helpful

Leisure Partner

10/10

Exceptional

05 Jan 2026

Benny

Clean room and staff were great

8/10

Excellent

04 Jan 2026

Kristy

The room was spotless. We spent very little time in our room so this was perfect. We were Ose to everything we wanted to see. The room was very small small and the lighting in the bathroom lights weren't very bright.

Leisure Family

4/10

Poor

04 Jan 2026

Phillip

Noisy and cold (heater on and off working)
Bed sheet and bed cover not changed
With stained not a hotel standard

Leisure Family

10/10

Exceptional

04 Jan 2026

Amelia

Great location ,amazing staff comfortable and clean

10/10

Exceptional

04 Jan 2026

Gabriel C.

Excellent

8/10

Excellent

03 Jan 2026

Jacquelyn

Coffee and food was great.
Room had amazing views.

Leisure Partner

10/10

Exceptional

03 Jan 2026

Andrew

clean comfortable accommodations

4/10

Poor

01 Jan 2026

Marshana

It was Very cold, heat was not working and the bed was very uncomfortable tossed and turned all night. Staff was nice, but I wouldn’t recommend staying at YOTEL for more than one night

Family

10/10

Exceptional

01 Jan 2026

Carol

Nice rooms, very clean and hotel location is great

Self

6/10

Pleasant

01 Jan 2026

Lisette

The room should provide some water and ice

Partner

10/10

Exceptional

01 Jan 2026

Tim

Clean room, helpful front desk staff. Ease of Parking.

Family

10/10

Exceptional

31 Dec 2025

Deandrea

Everything was perfect

Leisure Self

6/10

Pleasant

30 Dec 2025

Monica

The room overall was ok but it was a lot smaller than I thought. I also didn’t anticipate the bathroom being a glass sliding door with little privacy. But the Only huge negative was that every time we turned on the shower, there was a heavy sewer smell that would fill the room.

Leisure Partner

10/10

Exceptional

29 Dec 2025

Javier

Clean and great location

8/10

Excellent

29 Dec 2025

Vanessa

I really like this hotel and the location the bellman were really nice and helpful. The bed in the room was super comfy. The only issues was that the shower in the room did not seem very clean and did not have the best water pressure. Also the breakfast did not have togo cups for coffee. The front desk people were not as nice and welcoming luckily I was able to check in at the kiosk without issue.

Leisure Family

4/10

Poor

29 Dec 2025

Tristan Louie

The phone in the room is not working. There is no center light, which make it very difficult to move due to its dim features. Also, the receptionist (he's a guy - midnight shift) was very rude, with a high tone of voice. He should understand that people arrived in the hotel tired, and he must possess a calm and approachable aura but its not. He dont value customers. He should undergo basic customer service training. I saw and witnessed how he dealt with the people before us, very unprofessional and rude.

Leisure Family

6/10

Pleasant

29 Dec 2025

Orlando

It was average. I paid for a premium room, and they tried to stick me on level 4 with no windows. I am claustrophobic brought this to their attention. The lady at the front desk changed my room. For the price I would expect at least a microwave in the room. Breakfast bar had little food for 22$ a person so we went out for breakfast at a nice diner in the area. The rooms were clean but really small. Do NOT CHECK In at the KIOSK they charged me twice for the hotel resort fee it took days to get back my $146.00 so I was not happy about that being it was the holidays. Other than that it was in a great location for times square close to the MTA transit so an easy commute back to JFK.

Leisure Partner

2/10

Poor

28 Dec 2025

Elaine

Water pipe was not working until my checked out date

4/10

Poor

27 Dec 2025

Scott

Had to have maintenance come to the room twice to fix the heating. Was told there was no transportation service to airport before arrival and then in the lobby offered transportation after we had already booked our Uber. Cleanliness of room left something to be desired.

Leisure Family

10/10

Exceptional

27 Dec 2025

Jacky

Room was decently clean, had no blankets so it was cold at night sleeping.

Leisure Partner

2/10

Poor

26 Dec 2025

Niechea

Room was cancelled and was not told

6/10

Pleasant

25 Dec 2025

Mariela

A person from the cleaning staff knocked on my door 3 times from 8:30 to 10 pm. On a Christmas morning!!
They were in such a hurry for us to leave the room. Even though check out is not till 11 am!

Partner

10/10

Exceptional

25 Dec 2025

claver

All around good

Leisure Self

10/10

Exceptional

25 Dec 2025

Ricardo

Sound proof worked well