Name: Spark by Hilton St. Augustine Historic District
Address: 42 San Marco Avenue, Saint Augustine, 32084, US

8/10

Excellent

07 Jul 2026

Rusty

Overall good experience!

Partner

8/10

Excellent

03 Jul 2026

Kenneth

Great location near historic district saved us from having to park in a paid parking lot downtown; yet I think they may have added an extra fee at the hotel for parking. Room not fancy but adequate and clean. Staff very kind and professional. Breakfast plain and simple at best. It was clean, but not too fancy (no scrambled eggs, waffle makers, etc.).

10/10

Exceptional

01 Jul 2026

Raynier

Good Customer service at the reception area, available coffee at all time, clean room good AC all was very nice A+++

6/10

Pleasant

30 Jun 2026

Romanita

Coffee was terrible. Breakfast is truly continental. Initial room smelled of mold. Was given a new room which was much better. Good for one day. There is a daily parking fee and there are nearby eateries.

Family_with_children

10/10

Exceptional

30 Jun 2026

Suzanne

Just didn't read the fine print of $26 a day parking. Can park right next door for $15 a day

Partner

10/10

Exceptional

01 Jun 2026

Martha

Parking

Family_with_children

8/10

Excellent

29 May 2026

Dominic

The room was clean. Did have to wait a little over check in time to actually check in, maybe the rooms were not ready at that point. Everything else was good though. Hotel is on the older side, but it’s pretty clean overall.

Partner

6/10

Pleasant

29 May 2026

patsy

.

Partner

8/10

Excellent

28 May 2026

Carlos

Air condition was very good, also the parking was safe.

Partner

4/10

Poor

27 May 2026

Jordan

Eeyn

2/10

Poor

25 May 2026

Roy Warner

They charged us 25 dollars a day to park. But there was a parking lot right beside the property that charged 15 a day. Second we had to leave early because of sickness and they would not reimburse some of my money I also had insurance. It will not happen again

Family

2/10

Poor

18 May 2026

James

Staff double charged my card will not be going back

6/10

Pleasant

16 May 2026

Jose

Hotel is clean and well maintained, location is great, within walking distance of the best areas of the historic district. Breakfast is underwhelming, but serves its purpose. Not the friendliest staff so there’s room for improvement there. Pool area is tiny and not very appealing.
Overall a decent choice if you are planning to be out most of the time and have a comfortable, convenient and affordable place to spend the night.

Family_with_children

10/10

Exceptional

12 May 2026

Greg

Great location, clean property, fair rate. Close to everything we enjoy about St. Augustine. The staff is always friendly and the parking area is well-lit at night. We have stayed here multiple times and have never had a problem.

Friends_and_family Family

6/10

Pleasant

12 May 2026

Korrie

Convient location

Friends

10/10

Exceptional

07 May 2026

Shequitta

Very nice, clean, and the staff was very professional and nice.

Partner

6/10

Pleasant

03 May 2026

Margaret

Older hotel remodeled. Its what I booked and expected, so not a problem. Close to historic streets amd great walking

Partner

6/10

Pleasant

01 May 2026

David

The most basic level of a Hilton. Good location, parking was secure but expensive ($25/day). The pool didn't look inviting, and there was no privacy between it and the parking lot. The staff is not very friendly; they don't seem to know how to smile. The breakfast lacks variety, and there's no accessible microwave to warm food; the Holiday Inn has a better breakfast than this place. There are no microwaves or coffee makers in the rooms. There is a coffee station in the lobby accessible at all times.

Partner

10/10

Exceptional

30 Apr 2026

Greg

We love this property. Unfortunately, this time our room had a musty odor. Other than that this property and it's staff are awesome. The location is perfect for walking around town.

Friends_and_family Family

8/10

Excellent

27 Apr 2026

Linda

Stayed for 3 nights in April 2026. Location is perfect. Walk to virtually all sites in historic district. Hotel staff are courteous and available. No coffee machine or microwave in rooms and waited all day for cleaning service, but room was updated and very clean. Free breakfast was nice. Hallway was quiet. We will return!: BTW. The Raintree and The Columbian restaurants are excellent and nearby.

Partner

10/10

Exceptional

12 Apr 2026

Greg

Parking is great at this property. Location is perfect. Walking distance to great food and live entertainment. The AC worked great, the property is safe and clean.

Friends_and_family Family

10/10

Exceptional

01 Apr 2026

MARILYN

This Spark hotel has everything you could want, location in the heart of the historic district walking distance to 100's of restaurants and the staff was very friendly and accommodating. I will definitely be back!

Self

10/10

Exceptional

01 Apr 2026

Cecilia

Good WiFi

10/10

Exceptional

19 Mar 2026

Damian

Clean and friendly

Partner

8/10

Excellent

04 Mar 2026

Michelle

Clean room, bathroom. Free breakfast, limited to oatmeal, yogurt, bagels, muffins & cereal, some fruit. Which worked fine for us. Appreciated the available coffee/tea 24/7. Good location if you are able to walk 13 mins to St George Street with all the shops, restaurants & bars. And loved the antique shops just north of hotel, plus close to trolly stops.. Again, a great location for everything.

Partner

10/10

Exceptional

26 Feb 2026

Linda

Nice clean room, very comfortable bed, great staff and fantastic location!

8/10

Excellent

24 Feb 2026

Marcy

Clean room, tub drain was slow, decent breakfast, friendly staff, walkable to tourist sites.

Family

6/10

Pleasant

11 Feb 2026

Ann

The room was quite basic. No coffee maker in the room. There was some maintenance lacking (ie loose toilet handle ) Mediocre quality repair work was visible under the sink. Parking fee at the hotel is an additional $27.88 per day ! Booking sites show this extra charge as an easily overlooked by-line. On a positive note, our room was relatively quiet and we slept well.

easily overlooked y line

Friends_and_family Family

2/10

Poor

08 Feb 2026

Allison

Disappointing. We arrived at 3pm before many other guests and were immediately told we had a ground room floor, something that scares me since being burglarized. When I explained and asked for a room anywhere above, even if a lower rate, the clerk laughed at my concern (actually did) and simply refused saying that wax our room, she’d decided so. At that point we wanted to leave for any other hotel, but could not as our children were already en route for the fire fighter cadet gathering this weekend. So I asked again and she said I would have to pay an additional amount over the significant price already booked through your company. We were further shocked when told we had to pay an additional non refundable big amount (Im not allowed to say how much or I may not submit this, also shocking) for on site parking - shocking since Expedia’s big point is that there will be no additional charges.
We were stuck and forced to go to the room which was dark, dismal, had no coffee machine or any amenities - even a picture wax missing from the wall!! I’ll be checking our credit card carefully to ensure the amount held for incidentals which was put on our card is returned - especially since there were none available!!
We will never (and typically we avoid that extreme) stay at any Hilton related accommodations again and be sure to warn our friends, family and colleagues of the awful experience we had at the Sparks Hilton.

Business_and_leisure Family

10/10

Exceptional

01 Feb 2026

Michele

Wonderful

6/10

Pleasant

01 Feb 2026

LISA

The room was clean, but was very dated. There is no microwave or coffee maker. Breakfast is very basic and minimal.

Leisure Partner

2/10

Poor

18 Jan 2026

Martha

The Hotel no clean, and the lady at the front desk was very rude no nice, I ask her for extra pillows and she refused, and breakfast was just bread to paid $300 per night was expensive for the accommodation I received

Partner

6/10

Pleasant

13 Jan 2026

Shelley

It was ok

Friends_and_family Family

6/10

Pleasant

08 Jan 2026

Jose

First room toilet was broken didn’t flush. Second room they forgot to turn on ac for room not to be stuffy.

6/10

Pleasant

07 Jan 2026

yosleydi

Overall fine close to almost everything but breakfast poor options

Leisure Family

10/10

Exceptional

30 Dec 2025

Yanie

Nice breakfast

2/10

Poor

28 Dec 2025

Carolina

Completely overrated for what it delivers!!

My husband and I used to stay in this hotel a few years ago and decided to stay again with our family that came from Brazil to spend the New Year’s with us.

They changed the brand and unfortunately didn’t upgrade anything that could be more aligned with the brand, and they kept one of the employees, who was the same lady that was there in our last stay, and was extremely rude and unprepared to be a position she was behind the front desk, with a Management responsibility. But we decided to give the hotel another try since we used to stay there all the time I went to St Augustine.

She was again the person in the front desk and our experience with her was below horrible, she was extremely rude, unprofessional, and didn’t care about our needs. It was obvious that she’s not the type of personality that a hotel should put in the front of the guest.
I am a bachelor in tourism and hospitality and this is one of the first thing we learn in this business, customer service is what says all this establishments apart and make the guest experience unique.

We will never come back after our second try and last experience with this lady hosting in the front desk.
We were charged an outrageous amount to stay one night because of the Christmas light Season and hours experience were frustrating by far about what were delivered versus what we paid for.

Leisure Family

4/10

Poor

25 Dec 2025

Bonnie

Staff was great, breakfast had nothing hot

Leisure Family

10/10

Exceptional

19 Dec 2025

jessica

Nice location. Easy to park and walk to restaurants.

Leisure Self

2/10

Poor

15 Dec 2025

Jose

No tiene buen servicio y el desayuno no sirve solo pan café y huevo ervido. Te cobran 25 dólares el parking

2/10

Poor

12 Dec 2025

Nelson

They dont do room service if you don’t stay more than 2 days. I wish i could upload pictures to show how dirty this place is. Dont walk barefoot in the room, carpet and tiled floor are super nasty. Parking is $25 per day and they tell you this things when you check in. The only nice thing i can say about this place is they do have a friendly staff. There is nothing about Hilton in this place. No microwave in the room or coffee machine. Lobby and elevator floors are super nasty.

Leisure Family

6/10

Pleasant

11 Dec 2025

Kalaiyarasu

Breakfast menu could be improved. I love the prime location

Leisure Family_with_children

8/10

Excellent

06 Dec 2025

Christopher

Clean room and surrounding areas. Most staff friendly. Breakfast area clean and food good. Check out fast. Parking too expensive!

Partner

10/10

Exceptional

04 Dec 2025

Charles

Staff was very nice and helpful. The room was very clean. Love the shampoo, conditioner and shower gel dispensers.

Friends_and_family Friends

10/10

Exceptional

29 Nov 2025

Jerrie

Great location

Leisure Family

2/10

Poor

28 Nov 2025

Ruben Carlos

Eso es violento allí, nos sentimos inseguros y nos fuimos rapido.

Leisure Family_with_children

6/10

Pleasant

27 Nov 2025

Brent

Good location, modern decor & very clean and comfortable.
Breakfast is adequate, coffee is terrible ( which I find disappointing for Hilton as it is usually very good at other Hilton’s I’ve stayed at )
Staff could smile more.
Parking fee seems excessive.

Partner

8/10

Excellent

25 Nov 2025

Eduardo

Good hotel

Leisure Family

8/10

Excellent

24 Nov 2025

Martn

Excellent location! Good room.
Waited 45 minutes to check in though. They seemed short staffed. Only 1 at the desk.

Leisure Family

10/10

Exceptional

23 Nov 2025

Christina

Great customer service. Front desk staff were informative always with a smile. Gave ideas of where to go. The room was clean and organized. Can't wait to come back and stay here again

Friends_and_family Family

10/10

Exceptional

20 Nov 2025

Mae

Clean room. Friendly and helpful staff!

Leisure

10/10

Exceptional

20 Nov 2025

Diann

The staff is excellent here. The location couldn’t be better. We able to walk everywhere.

Leisure Family

6/10

Pleasant

07 Nov 2025

Holly

Staff was great but room had a few small problems. The plug in the tub was broken and when my husband tried to fix it it would not work! The toilet was not secured in place to the floor and there was a short in the lights on the beds so lights kept flickering

Partner

6/10

Pleasant

02 Nov 2025

Luisana

.

Leisure Family

10/10

Exceptional

30 Oct 2025

Stephanie

The room was very clean and the staff was. Wet professional and helpful.

Leisure Family

8/10

Excellent

18 Oct 2025

Patricia

.

Leisure Partner

2/10

Poor

16 Oct 2025

PatrIcia

No hot water night or even morning!

8/10

Excellent

13 Oct 2025

Noelle Joy

The place was very nice clean and great location. The hot tub was broken first day and a half. But was fixed after asking 2x. Beds were comfortable room was nice and cool.

Leisure Family_with_children

10/10

Exceptional

03 Oct 2025

Erick

Very Good

Business

6/10

Pleasant

24 Sep 2025

Christopher

Breakfast needs more variety, including hot meals.

Leisure Self

10/10

Exceptional

19 Sep 2025

Charles

This was a nice place to stay with a decent price.

Leisure Family

10/10

Exceptional

03 Sep 2025

Kimberly

The lady at the desk was so friendly and caring!! The hotel was clean and quiet. Our room was ready earlier than expected. Some of the reviews made me nervous but I now have a place I know I can stay when I go back.

Leisure Family

6/10

Pleasant

22 Aug 2025

Sergio

Very good location

Business Self

10/10

Exceptional

02 Aug 2025

Andrea

The location is perfect, so easy to walk to the historic district and attractions

Leisure Family_with_children

8/10

Excellent

29 Jul 2025

Verified traveler

Uncle Isco

Check in was fine. Parking available but with a fee. Elevator jerks and needs some repainting. Confortable bed, good AC. Breakfast is very limited. Coffee is soso.
Location is great and close to historical area.

Friends_and_family Family

10/10

Exceptional

27 Jul 2025

Polina

Excellent property and staff

Leisure Family

8/10

Excellent

18 Jul 2025

Kaitlin Oyer

The hotel was clean And the staff was friendly. The room was just very humid, it is July in Florida so makes sense but the floor - even the carpet always felt wet. We kept our shoes on at all time’s other than to sleep. The coffee bar was a nice touch and tasted great!

Leisure Partner

10/10

Exceptional

13 Jul 2025

John Mark

We did an over night with 3 kids in one room with 2 double beds. It was a great location for us. It was a super close walk to the everything but kind of off to the side which worked great for us. The morning was great for the kids with the free breakfast. Super simple and not very busy as my kids can be really loud and are up and down. It was fresh and a great stop off for the night.

4/10

Poor

03 Jul 2025

Jais Ryves

Good location and price, but the overall stay left a lot to be desired. Initially entering my room it seemed clean but when I pulled the table out I discovered it was filthy underneath, the tap water to include the shower smelled burnt, as if the boiler was going out. The elevator was clunky and slow to open sometimes, and there is only one washer and dryer so you are better off going to a laundromat if you need laundry. But the staff was nice, and you really can’t beat the location except for directly on the beach (it’s across the street from Ripleys and a short walk from the old town).

Leisure Self

6/10

Pleasant

03 Jul 2025

Shannon

This hotel is walkable to historic Saint Augustine. Very expensive for the condition of the room that we received. Instead of door handles to the outside semi balcony, ours was stuffed with washcloths. Was not worth the price, but the location is extremely convenient.

8/10

Excellent

02 Jul 2025

Glenn

I liked the helpfulness of the staff. The location is excellent. We got great value for the money we would return

10/10

Exceptional

02 Jul 2025

Misti

The location of the property was excellent! I was charged a deposit at check, which I wasn't expecting, but it was refunded quickly. I would definitely recommend them and will be back.

Leisure Family_with_children

6/10

Pleasant

26 Jun 2025

Jamie

Front desk staff was rude.

8/10

Excellent

19 Jun 2025

Traci

I really liked the location of this hotel. It was in a perfect area to enjoy the many sites of St. Augustine. The room was clean, the a/c was awesome, the beds were comfortable. I do have a few dislikes. The floor I was on was getting the carpets clean, which im sure was needed, however, the hoses were stretched down the hallway and made it hazardous to walk thru the hallway. It was loud and we couldn't rest due to some alarm on the machine going off for over an hour. The hallway was very muggie and wet feeling and it had a musty oder that wafted into our room. My Aunt, who needs assistance to walk almost slipped and fell when going into the elevator on a tiled floor from the wet carpet. Thank goodness she had a good hold on her walker. The room did not have a coffee pot as advertised and there was no microwave in the room. We had to go downstairs to heat up our food. I understand that parking is limited, but $25 a night is ridiculous to be able to park my car. The pool was very small, but clean and cool after a hot day of walking. For a Hilton property, I expected better.

Leisure Family

2/10

Poor

15 Jun 2025

Nashaly

Terrible experience just in lobby for check in. Worker was extremely disrespectful and not helpful.

Leisure Partner

6/10

Pleasant

13 Jun 2025

Susan

Not what I expected from a Hilton property. The room was damp and musty. There were other people hair in the sink.

Partner

10/10

Exceptional

09 Jun 2025

Joyce

We made the reservation through hotels.com. on their website it shows parking st $15 + tax but when we checked in we were charged $27.88 including tax. Not sure whether it is your error or there's for this discrepancy. We were not happy about this; more the principle than the cost. It needs to be rectified.

Partner

2/10

Poor

03 Jun 2025

Travis

The clerk couldn't find our reservation and was clueless how to run the computer. Told me to call Expedia myself to make corrections. My family waited in the lobby for 3 hours while I was on the phone with all of the other guests she couldn't assist as well. Terrible experience. Will never go back.

Leisure Family

8/10

Excellent

26 May 2025

Douglas

Clean quality room

Leisure Partner

6/10

Pleasant

23 May 2025

Karen

The location is good. It was clean but was very basic. Had a motel feel. There’s a $25 a night parking fee and breakfast also had a few packaged items, hard boiled eggs and bagels. Really not substantial but if you like those kinds of items, it works.

Leisure Family

10/10

Exceptional

22 May 2025

Justin

Smooth check in, clean room, and perfect location!

Friends_and_family Family

10/10

Exceptional

17 May 2025

Theresa

It was clean and staff friendly

Leisure Friends

10/10

Exceptional

16 May 2025

Gary

My stay for our Honeymoon was perfect! Pool hot tub and quiet room. Everything was within walking distance. Great staff!

Partner

2/10

Poor

28 Apr 2025

Ruben

There’s no WiFi here. I asked the 2 Jamaican ladies working in the front and they were no helpful at all. I explained I’m working and need WiFi in order to log in on my laptop and work and they just went in about their business. Super unprofessional and definitely will not be back here.

2/10

Poor

28 Apr 2025

Sergio

The room did not feel clean. Had an awful smell. Great location though.

Leisure Family_with_children

4/10

Poor

27 Apr 2025

Gerry

Carpet in hallway was very dirty with stains. AC in the hallway wasn’t working and they didn’t even bother to fix it.

Leisure Family

6/10

Pleasant

27 Apr 2025

Julie

For a Hilton brand hotel, it was surprisingly average. The breakfast was very limited, there was no coffee maker or microwave in our room, and the one person staffing the building didnt seem interested in answering and questions.

Leisure Family

6/10

Pleasant

18 Apr 2025

Barbara

Best thing was location to trolly service.

We were led to believe it was a new hotel. It was \"new to the Hilton family\" but an old property.

Leisure Family

10/10

Exceptional

10 Apr 2025

Terry

After having read quite a few negative reviews of this place we were second guessing our choice but decided to take a chance and form our own opinion, and let's just say....we're glad we did! Contrary to the complaints of others, the front service staff was friendly upon both check in and check out. We were only staying the one night and had plenty of towels and a shower curtain that others said were missing. The room and bathroom were very clean with no wet floors or musty odor as others have spoke of. While there was indeed no AC in the hallways it didn't bother us as it was plenty cold inside our room which is more important to us anyway. There was a nice TV and contrary to what others stated the bed and pillows were actually really comfortable. The elevator was working during our stay but it was a bit slow but I have patience. We didn't use the pool so I can't speak for how that area was. Also,and I'm so grateful, there was hot water!! so many reviews stated there wasn't but it got super hot and fast too. As for the breakfast and people who were complaining about the lack of options, I could care less. It's a free hotel breakfast and I wasn't expecting much. Besides, the hotel is located in the heart of the historic district where there's tons of options for breakfast, lunch and dinner. So I don't know, did we just get extremely lucky or are people just a little too nit picky? All I can say is form your own opinion. We enjoyed our stay and will return in the future.

Leisure Partner

10/10

Exceptional

06 Apr 2025

Dena

This hotel is perfect. The girl that checked us in Tamila (?) was super sweet and helpful. Location is great, rooms were great and all very clean. Highly recommend!

Leisure Family

10/10

Exceptional

31 Mar 2025

NATALEE

We loved that the property felt was a little smaller to fit into the old town district. Very pleasant staff and easy to get everywhere.

Leisure Family_with_children

10/10

Exceptional

28 Mar 2025

Donna

Close walk to St George Street and attractions. Clean, comfortable and quite.

Leisure Partner

10/10

Exceptional

26 Mar 2025

Favio

I want to highlight the cleanliness of the room, it was nice

Leisure Partner

8/10

Excellent

24 Mar 2025

Maria

Breakfast super limited. Location is prime, walkable everywhere! Staff super nice. Parking is not free. Would book again.

Leisure Partner

4/10

Poor

21 Mar 2025

Nermina

Toilets are old and you have to fill out a trash bucket with water in order to flush a toilet. Feels like a cheap motel.

6/10

Pleasant

10 Mar 2025

lavonda

The staff was very helpful on good places to go.

Leisure Partner

8/10

Excellent

08 Mar 2025

Michelle

Close to Historic Downtown area. Walkable to restaurants, shopping, Fort, as well as Trolley Depot.

Leisure Friends

6/10

Pleasant

01 Mar 2025

Melinda

No coffee maker in room. I’ve only on third floor. Minor inconveniences.

Leisure Partner

8/10

Excellent

26 Feb 2025

Steven

Friendly staff

Leisure Friends

8/10

Excellent

23 Feb 2025

DANIELA

Staff super nice and friendly! Location, excellent!
Water pressure terrible!
Warm water terrible!
*Disappointed there wasn’t a clear verbal notification that for parking there’s a daily fee, $25

Leisure Family