Name: Dreams Onyx Resort & Spa
Address: Playas Uvero Alto km 275, Uvero Alto, Punta Cana, 23000, DO

Dreams Onyx Resort & Spa

Punta Cana · Dominican Republic

Playas Uvero Alto km 275, Uvero AltoView location

100 reviews shown

8/10

Excellent

26 Jul 2026

Martha

Mi estancia a la llegada fue muy mal porque desde que llegué en la puerta de entrada donde para llegar a el hotel la persona que me recibió me dijo que mi reserva no estaba me dejó en la parte de afuera del hotel más de 15 minutos yo le dije pero yo tengo mi reserva confirmada luego el me dice que mi reserva está pero esta realizada con el genero masculino y yo soy género femenino que solo podía entrar la niña pero le dije que la niña no podía quedarse ... luego le dije que me dejara pasar para el área de la reseccion para hablar con alguien y me dijo que no podía pasa le dije buscaría otro hotel me dijo que así era mejor porque yo no podía entra.. luego recordé que tenia el teléfono de xpidia y llame a mi mayordomo (Breyan) llamo a el hotel para que me dejaron pasa luego que estoy en la área de la Recepción la persona me dice que eso era mentía en ese dilema dure más de 45 minutos en el área de afuera del hotel fueron momentos difíciles

10/10

Exceptional

26 Jul 2026

Leticia

The resort was amazing!! Celebrated my husband's 50th earlier this week and we made some amazing new memories in this fabulous resort!! I recommend 100%. I also traveled with my 10yr old twins and they loved the swim up pool at our room, the daily activities, virgen piña coladas, and the buffet!!

10/10

Exceptional

26 Jul 2026

Stephanie

De las mejores experiencias que hemos tenido en familia ♥️🫶 100/10🔥

2/10

Poor

26 Jul 2026

Melissa

when arrived the front desk staff were

10/10

Exceptional

25 Jul 2026

Margarita

Love this hotel! Has many activities for adults and kids thanks Darlyn and eliphet around pool and Wanda for cleaning our room will definitely recommend and return!

10/10

Exceptional

25 Jul 2026

Efrain

Good

10/10

Exceptional

25 Jul 2026

Audrey

Amazing stay - wonderful staff and great amenities! One recommendation to hyatt is to figure out water filtration systems at the resort. We brought water bottles with filters with us but if every guest is using multiple bottles a day it feels terrible to leave all of that waste behind for locals to deal with. Also the sargassam was bad but I liked the education component in the daily briefing- can you figure out a way to clear it without the diesel- partnership for electric with one of the big brands? Thanks for a great stay! I hope Hyatt continues helping ensure tourist leave the DR better than we found it!

8/10

Excellent

24 Jul 2026

Orianna Lizned

The pool bar the they treated you good if you give them tips

6/10

Pleasant

24 Jul 2026

Jennifer

The food was mediocre at best , the drinks were watered down

6/10

Pleasant

24 Jul 2026

Angel

Las actividades nocturnas deben mejorar uno se aburre rápido y recurre a acostarse

Partner

10/10

Exceptional

24 Jul 2026

jorge

The staff was great, the wedding came out fantastic, thank you for all the staff in the hotel.

6/10

Pleasant

23 Jul 2026

Cynthia

Bueno solo que no tiene mucho ambiente para los latinos y en la noche ya a las 11 no hay nada bueno para hacer, la discoteca del hotel del lado solo música americana el aire no enfria en la noche hace calor pir lo demás muy bueno...

10/10

Exceptional

22 Jul 2026

Luis

I like the great attention and customer services provided by the staff. The facility is awesome!
What the did not like was the redundancy and the long time it took to get check in. Also, the salesmen were extremely aggressive trying to sell you the hotel membership. They were so aggressive that on day one and just coming thru the door they approached soliciting. They also called our room number and knocked on the door trying sell stuff that we did not requested. Other than that, the hotel is very nice and the staff is extraordinary and very helpful and very friendly. I’ll most definitely consider Dream Onyx’s for our next vacation

10/10

Exceptional

22 Jul 2026

Isabella

Staff was very attentive. Resort was very clean always someone cleaning up. Pool was clean. Family-friendly. Fun activities throughout the day. Good food. Great experience overall no complaints.

10/10

Exceptional

21 Jul 2026

Dalinette

Ambiente familiar y excelente para descanso. Me encantó el área del parque acuático.

Family

10/10

Exceptional

20 Jul 2026

Oneiry

Cómo puedo describir la experiencia… tengo para decir que si está buscando un hotel que cumpla con todo los criterios este sería el ideal. Hay de todo para todo el mundo. La comida en todos los restaurantes y el buffet muy fresca y con un muy buen sabor. El club que tienen para mimos pequeños fue fenomenal la atención de las muchachas con mis hijo fue un 10/10. Que damos completamente complacido… volveremos pronto!!!!

Family_with_children

10/10

Exceptional

20 Jul 2026

Joseph

Súper

Partner

10/10

Exceptional

20 Jul 2026

Danny

Lo recomiendo es excelente y el trato muy bueno y su servicio excelente. Le doy 100%
Gracias nos veremos pronto. 😊😊

Family

10/10

Exceptional

20 Jul 2026

Dalianis

Todo muy lindo, súper cómodo y las comidas muy buenas ✨el personal muy amable

Family

10/10

Exceptional

20 Jul 2026

George

The pools were all in great condition and very clean.

10/10

Exceptional

19 Jul 2026

Odette

Excellent service

Partner

4/10

Poor

19 Jul 2026

Robert

The customer service here was absolutely horrible. We asked them the first day about adding someone to the room we were told no problem and were given a price around $222/night and were told we could add someone anytime they just needed to be there. I try to add someone for the last day and they give me all sorts of lies. “Can’t add someone after starting a stay” “need the person’s info before adding” all these lies. I get the manager to admit yes I can add them, but then they give me a crap price of $400 for the night. Just straight trying to scam me. They ruined my last night there with this issue. Next up the food. The food was not good for the most part. Breakfast was terrible. The only thing almost worth getting was an omelette. Eggs Benedict egg was always over cooked. Service at dinner one night was so bad that I walked out of the restaurant, although the manager found us on camera and got us what we wanted so I can give credit to that. The best food I had was the tomahawk, but you have to pay $90 for it. The drinks, so weak they were hydrating me. Luckily I brought my own bourbon and that was how I felt anything. But if you drink their alcohol be prepared to not feel anything or drink a million drinks that taste like crap. Frozen Miami vice was the best tasting drink but again very weak and so sweet you can’t have too many of them. The room with the private pool was cool as heck and nice. But going back I will probably stay somewhere else.

Friends

10/10

Exceptional

18 Jul 2026

Maria Cristina Serrano

Buen ambiente familiar

Family_with_children

8/10

Excellent

17 Jul 2026

Carolyn

El hotel es muy grande y necesita un mantenimiento. Me extrañó un poco porque no es la primera vez que voy y siempre había estado en buenas condiciones. Faltaba pintura, los muebles del lobby le faltaba atención y el lobby le está quedando pequeño para la cantidad de gente que se acumula en horas de check Inn/check Out. Me pusieron en una habitación cerca del parque de agua, y la bachata no me dejaba descansar en las tardes. Sin embargo, debo reconocer que luego de mi queja, el personal de servicio al cliente se acercó a mí, ofreciéndome otro tipo de habitación de forma ágil, lo cual fue muy agradable. La calidad de la comida puede mejorar, no ha estado a la altura de los demás Dreams. La playa tenía mucho sargazo y le faltaba limpieza por los tractores para que al menos las personas caminaran en la arena. Soy asidua de visitar los hoteles de la cadena Dreams/Hyatt y en esta ocasión no puedo dar cinco estrellas, pues el hotel le falta atención especial por remodelación en algunas áreas.

Family

10/10

Exceptional

17 Jul 2026

Ashley

Spacious rooms with fantastic cleaning staff that turned the room spotless each day. HUGE resort with many swimming and dining options. The staff is everywhere to help you and they are happy, welcoming, and very hospitable. You will have to wait most nights for a table for dinner. Meals were plentiful and delicious. Drinks were great and there are bars at every corner to order from. The beach did have a lot of sargassum, but the crews were working to remove it constantly. Other resorts down the beach seemed to be in much worse shape with sargassum piled high. The pools were huge and had swim up bars and entertainment poolside for kids (giant hamster ball in the pool, inflatables, crafts) and adults (aerobic, yoga, music, dancers). The nightly entertainment was unique each night with a magic show, circus show, and cover bands. Our family had a fantastic time.

Family_with_children

8/10

Excellent

16 Jul 2026

Danny Daniel Mojica

That good

Family_with_children

10/10

Exceptional

16 Jul 2026

Krista

The property was beautiful and very clean. We had a wonderful time at this resort. The water slides and pools are fantastic. The taco truck next to the waterpark was really good, and a great addition to our experience. When we were hungry we just went over and grabbed a few tacos. The staff is Fantastic, very friendly and extremely helpful they could not be better. The property is very kid friendly and all the activities and shows are fun for kids. The main buffet in our opinion had the best food and lots of options, it was really good. My mother and I loved the spa, we had wonderful massages and the spa is really beautiful and relaxing with a pool and hot tub, and sauna. We stayed for six days and we wish we had more time! Loved this resort!

Family_with_children

8/10

Excellent

15 Jul 2026

Alicia Brandt

The only way to go here is the preferred club. The amenities they provide are worth it... like you get to eat in the AC in a private area when you enjoy the buffet, you can make reservations at the restaurants (otherwise you wait really long times), you have a personal concierge you can message questions to, etc. That was totally worth the upgrade. The pool area is nice and has quiet areas to enjoy... especially at the preferred pool, because main pool area can get loud. The Cosmic Lanes place was worth doing, game area for kids, and our daughter enjoyed doing that nightly before dinner. The evening entertainment after dinner, starting at 9, in the theater was not world class but it was fun and the staff was so great. Reserve at table at Spice for the tappenyaki grill, because that was the best meal we had. Our room was a bit dirty (like smudges on doors, dirt on drawer handles, etc) but housekeeping was nice and the bed and linens were comfortable. The staff at this hotel is REALLY accommodating and helpful and nice. That was the highlight of the trip, the staff at the hotel were really great.

All in all it was a wonderful family vacation and a great place to bring children.

Family_with_children

10/10

Exceptional

14 Jul 2026

Luis Ricardo

Property was excellent.
Pools excellent
Service was excellent
All inclusive amazing
Entertainment excellent
Food superb
Amenities excellent
Mother Nature did not cooperate too much sea weed

Family_with_children

8/10

Excellent

14 Jul 2026

BERTTINA

Swim areas

Partner

10/10

Exceptional

13 Jul 2026

Thanh Minh

Absolutely the best all-inclusive I had been to. The staff were friendly and helpful. Activities were greats and so much to do onsite. We stayed 7 nights with 3 young kids and we stayed busy. Foods were amazing and Bluewater Grills is must try restaurant. As for the buffet, it is outdoor so it extremely hot to eat out. We had booked preferred club so we never had the problem with the heat since the preferred club dining (breakfast and lunch) is indoors and we had direct access to the buffet. Highly recommended!

Family_with_children

10/10

Exceptional

13 Jul 2026

Nicole

One of the best all inclusive I’ve been too !

Friends_and_family Family

10/10

Exceptional

12 Jul 2026

JEEVANKISHORE

We had a wonderful stay at Dreams Onyx Punta Cana. The entire property was very clean, well maintained, and beautiful. The staff was consistently kind, friendly, and eager to help, and they really made us feel welcome throughout our stay.

The food offered plenty of variety, the pools were excellent, and there were lots of activities and entertainment for both adults and kids, making it a great choice for families. The resort had a relaxing atmosphere while still offering plenty to do.

Overall, we had a fantastic experience and would absolutely come back. Thank you to the entire Dreams Onyx team for making our vacation so enjoyable!

Family_with_children

10/10

Exceptional

11 Jul 2026

Shalanza

Great stay, staff was amazing and welcoming and the food was actually really good!

Family

10/10

Exceptional

10 Jul 2026

Selena

The resort is beautiful and the people are wonderful! We will be back! My only suggestion is to visit Macao beach because the beach at Dreams Onyx was not great. The pools were fantastic and so was the entertainment!

Family_with_children

8/10

Excellent

09 Jul 2026

HASSAN

Rooms are very outdates, rust around faucets and corners in the shower, our room had a strong smell of bleach.
The food is generally good but no salmon, steak or shrimp options on most days

10/10

Exceptional

08 Jul 2026

Noah

My partner and I spent 4 nights there and it was wonderful. We opted for the Preferred Club Partial-Ocean Front view (picture attached of the view) that didn’t disappoint

Rafael was our personal concierge for the trip and was helpful in setting our reservations, getting our room attended to, and answering any questions we had.

The adults only preferred club pool was where we spent most our time, and the swim up bartender Alejandro and waiter Jeancey were very attentive and gave us a great experience. The beach was alright, sargassum was managed well but unavoidable.

The buffet at Dreams was mediocre at best, but the buffet on the Adults-Only Breathless side was a much better option for breakfast and lunch. And their beachfront grill was much better than the one at Dreams as well quite frankly. Hibachi at Spice was a fun experience with just good food. The steakhouse and Italian restaurants were the highlights food wise.

This was our first all inclusive experience and first time in the Caribbean. We both had a great experience especially for the value and would happily return.

Partner

10/10

Exceptional

07 Jul 2026

BARRY J

The rooms were great. Highly recommend the preferred rooms if you can swing it. Gets you access to the preferred dining for the buffet, nice rooms, upgraded room amenities, access to the preferred pool (which is really nice!) and more. Anyie, Jensy, and Jefry were the absolute best, but everyone was great! Tipping a couple bucks here and there goes a long way.

Family

10/10

Exceptional

07 Jul 2026

Christopher

Amazing spot. Clean. Delicious food. Perfect for people with kids and food allergies.

Family_with_children

4/10

Poor

05 Jul 2026

yosel santiesteban

La peor experiencia sobre trato hacia mi persona y mi familia

Family_with_children

10/10

Exceptional

05 Jul 2026

Varinder Singh

Great Experience

Friends

10/10

Exceptional

05 Jul 2026

Cassie

Wonderful vacation! The resort was family friendly. The staff were very kind and provided great service. The rooms were very clean, comfortable, and stayed cool.
One of the best vacations we’ve had as a family.

Family_with_children

10/10

Exceptional

05 Jul 2026

Ateliano

Great hospitality never had trouble finding a worker to help me in any circumstance. Workers in general are the highlight of this resort. People tend to be very kind and helpful.

10/10

Exceptional

04 Jul 2026

Tiffany Hackett

Traveling with kids, this is an excellent choice. Plenty of food options for kids, activities, pools/water park. The beach was full of seaweed so we didn’t really go but my kids enjoyed the pools and lazy river. My kids loved the virgin drinks. The hotel room was nice and spacious. My only complaint was the alcoholic beverage. It didn’t taste like there was any alcohol, just juice/syrup. Breathless, the adult resort, next door had good drinks when we went there at night.

Family_with_children

8/10

Excellent

04 Jul 2026

Azim

Everything was good.

Except,
At checkout, we requested a cart for shuttle to main lobby since we had baggage.
30 minutes and nothing inspite of reminding the checkout agent more than once. We just left and decided to walk.

Other than that, everything was amazing.
This will be our to go resort whenever we visit again

Family_with_children

10/10

Exceptional

04 Jul 2026

Lisa Lenita

David who checked us in, Carlos who helped getting our bags & car, Marcos our concierge and the countless staff who work hard daily made our stay smooth and beautiful! The resort is beautiful and gives the great combo of family and adult fun. The food was good, my cousin’s wedding was beautiful, the amenities were great. I pray the staff is treated well they really make this resort what it is. I would love to comeback.

6/10

Pleasant

03 Jul 2026

Christopher

Somewhat dated appearance and staff not very helpful

Family_with_children

8/10

Excellent

03 Jul 2026

Ramona

The room was very clean and the pool to.

Family_with_children

8/10

Excellent

03 Jul 2026

Meredith

Beautiful grounds, great staff. Service is excellent. Overall food was above average but I think they can improve the food a bit and then I'd give 5 stars.

Family

10/10

Exceptional

03 Jul 2026

David

My family and I had an amazing time at this resort. Highly recommend!

Family

10/10

Exceptional

02 Jul 2026

Deriyana

Dreams Onyx was a dream come true for my family vacation. So much to do for families with children of all ages. The property is absolutely beautiful.

Family_with_children

10/10

Exceptional

30 Jun 2026

Morelia

This is family friendly place made for all ages. The staff at the reception desk ( Angel) the bartender (Angely) made us feel welcome. From the entertainment ( Churrasco) was beyond friendly with my entire family. We felt right at home. All the restaurants were exceptional , but the French was exceptional from staff Adrian, Maria, Miguel and Grisleidis made our stay even better. I truly recommend this resort.

Family_with_children

10/10

Exceptional

30 Jun 2026

Raul

One of the best resorts I have ever been to

Partner

8/10

Excellent

30 Jun 2026

Armando Sanchez Abucejo

Good food

Family_with_children

10/10

Exceptional

28 Jun 2026

James

Great

Friends

2/10

Poor

26 Jun 2026

jitendra satish kumar

The worst all inclusive hotel managed by Hyatt. We were victims of discrimination. Staff was unfriendly even though we tipped each one of them to get anything we requested at the restaurant, at the bar, housekeeping etc.
we would never ever recommend or stay at any Dreams even though these properties are managed by Hyatt.
Make them understand that every client, who walks in to the resort should be treated equally.

Friends_and_family Family

10/10

Exceptional

26 Jun 2026

Anthony

The Resort itself was beautiful however the workers gave it the additional touch! Thank you all for being energetic, friendly & polite. The Mexican restaurant was delicious, great drinks and a phenomenal ambiance. Berlin the concierge was superb! Until next time Dream Onyx!

6/10

Pleasant

26 Jun 2026

Edwin Delgado

Check to make sure if there is full pressure for jacuzzi. Get there early when restaurant open. And if you need to change money for smaller bills, go to the casino at the resort next door.

Friends

10/10

Exceptional

26 Jun 2026

Nelson

Me encantó todas las facilidades del resort en especial el trato tan humano de parte del personal en especial de parte de los chicos de las piscinas no sé bien los nombres en especial King Kong ,creo que Sharina el muchacho delgado trigueño y en el área de los restaurantes cofee cofee ,la embarazada ,el Señor que te hace los omelette y por supuesto el señor Wao. DLB a todos por su gran trato son muy especiales.

Partner

10/10

Exceptional

26 Jun 2026

Obdelia

Family

10/10

Exceptional

25 Jun 2026

Michelle

Here at Dreams now celebrating our daughter’s Sweet 16 with our family. It is the perfect place to celebrate such a special milestone! The resort is beautiful, the staff is friendly and attentive, and there is something for everyone to enjoy.

We had an amazing time, and we made memories that will last a lifetime. The food, pools, beach, and entertainment were all fantastic. We couldn’t have asked for a better vacation and are so grateful for such a wonderful experience. We ate at five stars restaurants, French, American, Italian, Asian and our course hibachi!

4/10

Poor

24 Jun 2026

Rasheed

Dreams did not have beach access, covered in seaweed!! They didn’t attempt to clean beach. Resort was great

Family_with_children

10/10

Exceptional

23 Jun 2026

Aristides

Best hotel ever

Partner

8/10

Excellent

23 Jun 2026

ALBERT

Buenas atenciones, lugar limpio

Family_with_children

10/10

Exceptional

23 Jun 2026

Paul Joon

We stayed at this resort for spring break 2026 and my husband and our 3 kids (9yo twins and 10yo) had a blast! There’s something for everyone. Beach was beautiful and pools and water park were fun!

Family_with_children

10/10

Exceptional

23 Jun 2026

Christian

By far the best option for kids and family on DR. I’m picky where we stay, I want cleanliness and space. I want great food and beautiful views that my kids will always remember. This Resort and their staff far exceeded my expectations. The entertainment at night down to the entertainment at the pool. This resort is a must if planning the DR. Be blessed

Family_with_children

10/10

Exceptional

22 Jun 2026

Olivia

Would stay here again. Loved ice cream shop. Staff was great. Loved the water slide. Very kid friendly resort with lots of activities for them. Only room for improvement would be more options for main buffet. The options were the same for lunch and dinner which got sort of old after a few days and we stayed for 7. Would love to see more menu options changed everyday. Other than that, rooms were cleaned twice a day like clock work, property was amazing❤️

Partner

10/10

Exceptional

22 Jun 2026

Martha

Tener más sitios de café y snacks para merendar/

Family

6/10

Pleasant

21 Jun 2026

jenkin alberto

La ducha del baño no se encontraba muy limpia ni las instalaciones del baño tampoco. De igual forma, en uno de los restaurantes la atención no fue adecuada, pues duramos 60 minutos esperando a que nos llamaran, nunca lo hicieron, pues el aparato nunca funcionó, cuando nos acercamos les preguntamos que por qué dejaban pasar personas delante de nosotros y no tuvieron ninguna respuesta.

Partner

10/10

Exceptional

21 Jun 2026

Rolando

The staff is wonderful and very friendly

Family

10/10

Exceptional

21 Jun 2026

Debra

Very clean and well maintained. The resort staff was very friendly and helpful.

Family

10/10

Exceptional

19 Jun 2026

Neeraj

It was great time

10/10

Exceptional

19 Jun 2026

Nicole

Clean room, beautiful pool and the staff very friendly.

Partner

10/10

Exceptional

18 Jun 2026

Zackary

Upon arrival, we were promptly greeted with a cool towel and a glass of champagne (and a smoothie for the kids). Every staff member we encountered, from check in, to bartenders, to wait staff, to the cleaning crew, were kind, welcoming, helpful and made us feel very comfortable. We had the Jr premium suite and it was well worth it! We could walk right out of our room to the family pool with water slides. We were a close walk to the restaurants, and the other main pool. Entertainment throughout the day was top notch! Drinks were good (and strong) and the food was excellent! Honestly no complaints at all. It was a beautifully done resort, with excellent staff, tons of options for food/drinks, and lots of fun activities planned each day. We will definitely be back!

Family_with_children

8/10

Excellent

17 Jun 2026

Ramon

We were amazed, extremely wonderful experience with all services and attention given from staff members. Thank you until next time.

Family

10/10

Exceptional

17 Jun 2026

Malarie

The hotel was amazing. I would upgrade to premium next time.

Partner

8/10

Excellent

17 Jun 2026

LISA

I enjoyed my stay. At first I wasn't too happy about my room because it was too far from the steps and elevator but they changed it immediately. I also saw a bit of sand fleas but that is normal. Other than that my favorite spot was the hamburger place, they were so tasty. Overall you will enjoy your stay. I mean its 45 minutes away from the airport but hey what place is actually close to the airport, just book transportation and you will be fine.

Family_with_children

8/10

Excellent

16 Jun 2026

Angel

The rooms were very nice. The food was ok. Didn’t think it was worth upgrading to the preferred as a couple since the adults only pool was quiet and I went for my birthday and wanted to have a good time.

Partner

10/10

Exceptional

16 Jun 2026

Ancil

Second time going to this resort.. will definitely go back Henry (preferred club specialist) made sure everything went smoothly!

Partner

10/10

Exceptional

14 Jun 2026

John

I LOVE LOVE LOVE THIS PLACE! ONE OF THE BEST VACATION I HAD!

Partner

4/10

Poor

14 Jun 2026

Juancarlos

Would never go back can not compare to other 5 stars

Friends

10/10

Exceptional

14 Jun 2026

Jaby

Best Smells

Family_with_children

10/10

Exceptional

13 Jun 2026

Brittany

Dreams onyx was amazing. The preferred service was too tier.
Our butler Raphael was hands down the best. He made our trip very special.

Partner

10/10

Exceptional

13 Jun 2026

Travis

We loved staying at Dreams Onyx Resort!! No complaints! The staff was amazing and so helpful!

8/10

Excellent

12 Jun 2026

Raul

The place itself was amazing. The beach was not great due to the seaweed. The pools were fun and my kid enjoyed the slides. The late night shows were interesting and fun. The staff was the only bad part. The employees were extremely rude. Doing their job seemed to bother them. We stayed in a preferred room too. We understood Spanish so could hear them tell other workers “they don’t tip”. It sure affected if they served you drinks or food quickly. Wasn’t worth the extra money as they don’t use bracelets to keep up with them.

Family_with_children

10/10

Exceptional

11 Jun 2026

Alain

Nuestra experiencia en el hotel fue excelente de principio a fin. Todo el personal nos brindó un servicio de primera clase, siempre amables, atentos y dispuestos a ayudar en todo momento.

Queremos hacer un reconocimiento especial a nuestro concierge, Breilin, quien estuvo pendiente de cada detalle durante nuestra estadía y se aseguró de que todo saliera perfecto. También agradecemos a Reyner, en el lobby, por su excelente atención, profesionalismo y amabilidad.

Igualmente, queremos destacar el gran trabajo de las chicas de Coco Café y del área de Hamburguer, quienes siempre nos atendieron con una sonrisa y un servicio excepcional.

Gracias a todo el staff por hacer de nuestras vacaciones una experiencia tan agradable e inolvidable. ¡Definitivamente volveremos y recomendaremos este hotel a familiares y amigos! ⭐⭐⭐⭐⭐

Family_with_children

10/10

Exceptional

11 Jun 2026

Vladimir

Everything was excellent!

Partner

10/10

Exceptional

10 Jun 2026

Alhamza

Clean rooms, the pool was amazing, family-friendly.

Family_with_children

10/10

Exceptional

09 Jun 2026

Alyssa

All the staff were very friendly and engaging. Lots of different pool options. Room was very nice, clean, and fridge was stocked daily. Food was good , French restaurant was our favorite. Lots of different bars. Loved the fact that you could also enjoy the neighboring resort (Breathless, adults only). Would recommend staying here!

Partner

10/10

Exceptional

09 Jun 2026

Felix

The room is well cared for 2x a day. The lazy river is a lot of fun, i would say the alcohol can be better quality for the price you pay to stay. The food selection is great. Some members of the staff need to be more friendly, but overall, it is a great hotel

Family_with_children

10/10

Exceptional

09 Jun 2026

Aramis

The hotel and its staff are wonderful, BUT the medical service is a major issue. ADVICE: Don't even think about going to the on-site medical office, as the cost is exorbitant and disproportionate. They scare you during the consultation and then refer you to a private clinic that charges even more; in my opinion, the hotel's medical office—or the doctor on duty—is in league with the private clinic to drive up the charges. The service is terrible and the conditions are appalling considering the price. So, if you have a medical issue, I advise you to go to a nearby hospital yourself rather than the hotel clinic, because they will charge you a fortune. In my case, they charged $225 just to see my niece, and at the private clinic, a mere four-minute consultation with a pediatrician cost $630. What’s telling is that the fee for the hotel consultation was actually billed through the private clinic, which makes me suspect collusion between the two.

Family_with_children

10/10

Exceptional

08 Jun 2026

Jason

Loved the location of building 7

Family

6/10

Pleasant

08 Jun 2026

Muniba

Lots of sargassum, nearby resorts did a way better job of cleaning the beach than Onyx.

Staff is very friendly however the drinks are heavily watered down. Food is okay, typical resort quality.

Hot tubs in the rooms were very dirty/unusable.

Friends

6/10

Pleasant

07 Jun 2026

Theresa

Excellent staff. Spa was wonderful. Pool was terrific. Resort was spotless. Room was beautiful.

We did have a problem with housekeeping services, the food, Hyatt trying to sell us basically a timeshare and wasting 90 minutes of our time. Also, the excursions sold in the lobby were misrepresented. It’s fair to say we would not return.

Family_with_children

6/10

Pleasant

07 Jun 2026

Moises

Property is nice but at night was like à fraternity house people throwing up/falling all over the place and guys running down the hallway banging on doors at 2am while my family sleep in the room.
Alcohol was terrible too not a single good drink the whole stay had to resort to just drinking beer.
Will not return or recommend there’s much better in Punta Cana

Family_with_children

10/10

Exceptional

07 Jun 2026

Chandan

We booked two rooms at Dreams Onyx and were thrilled that the staff gave us connecting rooms. Keeping our family together was a big deal for us! A special thanks to our concierge, Marcus, who was incredibly helpful and constantly checked in to ensure our stay was going well.The rooms were clean and modern, and the twice-daily room service was excellent. Top marks for the pool, the wonderful staff, and the overall family-friendly atmosphere.Unfortunately, my son got stomach cramps on the second day. We were so relieved to find a small medical center on-site, staffed with a doctor and a nurse. They treated him and provided medication that had him feeling better within 24 hours, getting us right back to our vacation.We dined at all of the restaurants and loved the French restaurant, Mercure. This doesn't mean the others were bad—they were all actually really good! The beach was also beautifully maintained and perfect for morning walks. We had a really great experience and will definitely come back.

Family_with_children

10/10

Exceptional

06 Jun 2026

Lubin

There was some issues with the rooms but they were able to fix it same day. The resort is nice, we had our own personal concierge. Starling was amazing personal concierge and was able to help book restaurants, get things fixed, and anything we needed basically.

Family

10/10

Exceptional

05 Jun 2026

Dayana Tabares

Todo perfecto nos encanto la comida deliciosa

Family_with_children

8/10

Excellent

04 Jun 2026

BRIAN

Very nice resort! Clean. Sometimes bar services slow but not because bartender but enough bartenders in the busy areas

Family_with_children

10/10

Exceptional

03 Jun 2026

MARIA L

The property is beautiful, well kept, my room was very big and pretty. They could improve in maintenance if the room the balcony door curtain did not have the features that need to be open, the bath robe hanging in the closet was dirty, and of the 5 amenities that they put in the room I was just left 2 missing the shower cap and the sewing kit etc plus they did not put water bottles and the phone did not worked either I notified everything and it was corrected

Self