Secrets Tides Punta Cana

Dominican Republic , Punta Cana
Punta Cana, Playa Uvero Alto Km 275
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100 reviews shown

8/10

Excellent

14 Mar 2026

Michael

Partner

10/10

Exceptional

11 Mar 2026

Ryan Thomas

The resort was beautiful and very clean. The staff was super friendly and helpful. I made the comment to my girlfriend that they seemed actually happy. The food and drinks were excellent too! The sushi and hibachi was just ok, but we loved everything else. No stomach issues either. We would come back in a heartbeat. I want to try a swimout room next! We stayed facing Breathless, and we did hear some noise. Nothing too bad for us though.

Partner

6/10

Pleasant

08 Mar 2026

Douglas Vernon

The room was clean and the cleaning staff did a great job. Even after our butler made requests and we went to the vip services our mini bar only got restocked one day.

Partner

10/10

Exceptional

20 Feb 2026

Shane

My wife and I just spent a week here. Having been to several all-inclusive resorts, I can confidently say that this is one of the best. The food, grounds, staff, entertainment and facilities are all top notch. Highly recommend.

Partner

8/10

Excellent

13 Feb 2026

Elizabeth

We had a great stay - the property is gorgeous and they do an excellent job at keeping it spotless. Someone is always working either on the landscaping or cleaning the property. It all feels very new still. The food is very mediocre (cannot eat here more than a week) and they have a problem where preferred guests have their butlers reserve all of the pool chairs at 5am so there are never any chairs available. That needs to be addressed asap. There are also way to many 'sales people' hanging out in the lobby trying to sell guests on experiences like the spa, wine, romantic dinners. I dont want to be hassled every morning. We also had to move rooms since the first floor was EXTREMELY loud at night with drunk people screaming. In the morning on our patio, we could hear loud construction across the street because theyre building another resort, which is unfortunate and something we know they dont have control over. But they accommodated us and moved our rooms when we asked. The staff is extremely friendly, helpful and kind and we enjoyed our stay overall.

Leisure Partner

10/10

Exceptional

13 Jan 2026

Erin

Staff was friendly, always with a smile, saying Hola to you ever day!! Really CLEAN resort! Amazing! Would Recommend! You get to know the staff! Maria at one of the swim up bars will get you what you want each day!

Business_and_leisure Partner

10/10

Exceptional

12 Jan 2026

Norberto

Amazing

10/10

Exceptional

04 Jan 2026

Gustavo Cristian

El staff muy muy amable. Un placerrr toda la estadía! Súper recomendable :)

Leisure Partner

8/10

Excellent

04 Jan 2026

Sheldon

The wait staff was excellent, room was great

Leisure Partner

10/10

Exceptional

01 Jan 2026

Georgina

Staff extremely nice 👍

8/10

Excellent

01 Jan 2026

Robert

Great, new resort. Will definitely return!

Self

10/10

Exceptional

31 Dec 2025

David

this place is Heaven

Leisure Partner

10/10

Exceptional

27 Dec 2025

Monica

Gorgeous resort and amazing staff!

Leisure Friends

10/10

Exceptional

26 Dec 2025

sally

Beautiful resort. Friendly and helpful staff. Big clean rooms. Lots of activities. 10 restaurants on the property big pools, clean beach. It was a perfect place.

10/10

Exceptional

26 Dec 2025

George

Excellent stay! Staff was so attentive, the poolside bar service was awesome, swim up pool unbelievable

Leisure Partner

10/10

Exceptional

18 Dec 2025

Suzanne

5 star resort. They aim very high to please you. New property, very clean. No complaints.

Leisure Partner

8/10

Excellent

17 Dec 2025

Nahoum

The food was great and the drink selection was fantastic. The staff were friendly but when we received room service the staff didn't pick our dishes up for days from our room.

Leisure Partner

8/10

Excellent

16 Dec 2025

Lauren

Resort itself was beautiful, staff was friendly and helpful. Food was mediocre. The $200 credit that was on paperwork from Expedia itinerary was presented at resort as coupons that had to be broken up and used only for certain things. Not a true resort credit. So this language was misleading and disappointing.

Leisure Friends

8/10

Excellent

12 Dec 2025

Megan Elizabeth ann

Yes

Leisure Partner

10/10

Exceptional

06 Dec 2025

John

Just finished an incredible stay at Secrets Tides Punta Cana, and wow… this place does not miss. We had Preferred Club with an ocean-view room, and waking up each morning felt like Mother Nature personally upgraded us.

The staff make this resort unbeatable.
Luis the sommelier is a wine genius — he could pair a bottle with your mood. Ray the butler handled everything so smoothly I started wondering if he had superpowers. Santa at Tierra is pure sunshine and delivers top-tier service. And Victor on the beach? The man is a legend. I’d think about a drink and it magically appeared.

The food was phenomenal.
The shrimp tacos with pickled onions? Life-changing. The steak with chimichurri? Melt-in-your-soul good. The fried rice dish? A mountain of flavour that kept me going long after I was full. From Tierra to Oceana to the breakfast menu — every plate looked like a magazine shot and tasted even better.

Décor and atmosphere? Stunning. Everything felt modern, clean, and beautifully designed.
Rooms and service? Impeccable. Comfortable beds, spotless spaces, and service that actually anticipates what you need.

Overall, Secrets Tides didn’t just meet expectations — it blew past them. If you’re thinking of booking, stop thinking and go. This resort is pure vacation perfection.

Leisure Partner

10/10

Exceptional

07 Nov 2025

Ashley

Place was very nice , in every corner there is a staff member you ask question . Very good hotel I will go again.

Leisure Partner

10/10

Exceptional

07 Nov 2025

Marcus Darnell

Yes it was perfect the best resort was n the strip hands down

Food was mid

Toonz

10/10

Exceptional

03 Nov 2025

Allison

We had the best vacation at this all-inclusive resort! Everything from the moment we arrived was seamless. The property is beautiful, spotless, and incredibly well-maintained, with plenty of activities, stunning views, and so many places to relax.

What truly made the trip unforgettable was the staff. Every single person we interacted with went above and beyond. They were warm, attentive, and genuinely seemed to enjoy helping guests. From the front desk team who greeted us with smiles, to the servers who remembered our drink orders, to the housekeeping team who kept our room immaculate — they made us feel taken care of the entire stay. It never felt like “just customer service”; it felt like hospitality.

The food and drinks were good. We only had one bad meal. Food was your average all inclusive, but overall was good. The pool and beach service was quick and friendly, and there was always someone around to make sure we had everything we needed.

If you’re looking for a stress-free getaway where you can completely relax, be pampered, and enjoy incredible service, this is the place. We can’t wait to come back!

10/10

Exceptional

02 Nov 2025

Sara

The room as well as the entire resort is spotless. One of the cleanest resorts I’ve ever stayed at.

The food is absolutely delicious.

The staff is friendly. The only thing this resort needs to work on is entertainment. The swim up bar pool didn’t even have any music playing and we were not allowed to play our own music.

Business_and_leisure Friends

10/10

Exceptional

31 Oct 2025

Marian

Best resort I’ve been to so far, the workers were so welcoming, fun and helpful. Edwin from entreatment was super fun and nice. Thank yall for having us

Partner

10/10

Exceptional

27 Oct 2025

Miguel

The bar was good

Leisure Friends

10/10

Exceptional

20 Oct 2025

Peter

So relaxing and perfect environment

10/10

Exceptional

18 Oct 2025

Jayla hill

Enjoyed the stay!

Leisure Partner

10/10

Exceptional

18 Oct 2025

Jasmine

Great resort! Definitely recommend. Will be returning!

10/10

Exceptional

18 Oct 2025

George

This hotel has everything you need to relax and loosen up. I had heard some hotels customer service was deteriorating but im glad I came to one that did not have that problem at all. Customer service was amazing, food was the best Ive had in any hotel in many years, cleanliness and room service were great as well. Only thing that I would say it needs is a dance club and they are already building one. Cant wait to come back after its built.

Leisure Partner

8/10

Excellent

18 Oct 2025

Destiny

The Resort itself.... Beautiful... Although its a little ways from the airport (45min) and city. not a problem.

Now the only reason I Didn't give 5 stars was because I informed the resort Months in advanced that I was celebrating my 50th and had a rather large group coming 27 to be exact. I had 2 Request:

1. All of our Swim outs be close, and the other rooms at least on the same side. Not fully honored... They had us all over the place
2. My birthday dinner I requested Oceana Restaurant, EVEN confirmed w/ concierge the day of. NO ONE told me it was closed until a few hours prior. So They referred me to Meraki which would've been ok BUT they wanted us to sit outside (HOT & HUMID) w/ no actual Hibachi show.... After almost an hour of over 25 of us standing around in All Black & manager's trying to Figure out what to do w/ us we said F it and made the best of it! They also said IF we wanted our tables together we had to do Family style (with pre fixed items)
I'm gonna ASSume since its a new resort they just were not prepared to handle such a large group EVEN w/ ADVANCED notice...

Outside of that Everyone at the hotel was very Friendly & helpful! we def Enjoyed Felix every A.M. at breakfast & Mike (Magic Mike at Night! Lol) Myra was also a WHOLE A$$ Vibe. The female Hostesses can be a little friendlier. Food was hit or miss but we also enjoyed room service!

Leisure Family

10/10

Exceptional

18 Oct 2025

Wendy

The pool was always warm or a great temperature never cold

Leisure Family

8/10

Excellent

17 Oct 2025

Angela

It’s a great hotel the only thing i didn’t like was staff selling

10/10

Exceptional

17 Oct 2025

Tequila Cole

Great

Leisure Partner

8/10

Excellent

15 Oct 2025

Ebony

The resort itself was beautiful! So clean and comfortable. Definitely on of the best looking resorts I’ve been to. The staff were wonderful, so kind and always ready to help with whatever we needed. Our personal concierge Yulian was amazing, he anticipated our every need and made this trip that much more enjoyable. If you go, be sure to check out the spa! You will not regret it, that was an unforgettable experience! Now when it comes to the food, I won’t lie it’s wasn’t great. Myself or my husband didn’t enjoy it like we had hoped but the drinks were delicious and not too strong. Overall we enjoyed our stay

Leisure Partner

10/10

Exceptional

12 Oct 2025

Kayann

This is my first time traveling to another country other than Jamaica. It was a beautiful experience from the food to the staff it was amazing. And am goin back soon just because I love it so much.

Leisure Friends

10/10

Exceptional

12 Oct 2025

Grisandy

Room was very nice, food is excellent, quiet and the staff is friendly

Partner

4/10

Poor

11 Oct 2025

Shaun

Property was very nice. However, they have a “preferred member” access and that takes over the property. I understand to have a dining option and a bar but every dining option outside of the buffet cafeteria was for “preferred members” only. Didn’t find out that the cost was $100/pp for that option. If that’s the case, just add $100 to the room cost and open all the restaurants to all your guest.

Leisure Partner

10/10

Exceptional

11 Oct 2025

JUAN

I booked the preferred room with the swing out pool. Completely worth it! The staff always were friendly and ready to help! The wifi is amazing throughout the property. The restaurants were amazing, my favorite was the hibachi. The preferred club bars have premium brands of alcohol. There was activities and shows throughout the day. Will definitely stay again.
The best part of my stay was Jaime, my butler. Wow this dude just goes above and beyond. I asked him if he could help me with a engagement proposal and he sure did. He genuinely cares and goes above and beyond for his guests. I recommend everyone with a preferred room to ask for Jaime, you won't regret it. Thank you secrets Tide for suck a great vacation

Leisure Partner

10/10

Exceptional

10 Oct 2025

Angel

Excelente staff Alejandro fui buenisimo con nosotros

Partner

10/10

Exceptional

10 Oct 2025

Hailey

all of the employees were very welcoming and friendly I’d definitely go back

10/10

Exceptional

06 Oct 2025

Jared

Secrets Tides Punta Cana is a true gem. The staff was absolutely wonderful, consistently going above and beyond to make our stay perfect. Our room was always spotless and beautifully maintained. We visited in October, and the weather was just right—warm enough for the beach but with a pleasant breeze. If you're celebrating a couples' milestone, this is the place to be. 10/10, we would absolutely recommend!

Leisure Partner

10/10

Exceptional

05 Oct 2025

Selie

Everything was perfect & elegant ,very classy- please don’t change anything!💕👍🙌🙏

Leisure Family

10/10

Exceptional

03 Oct 2025

Jordan

Service was excellent, food was decent and the whole resort was the cleanest hotel i’ve ever been in.

Leisure Partner

10/10

Exceptional

02 Oct 2025

Jada

i literally can not explain to you how amazing Secrets Tides was! i went for my birthday in September with my sister and we had a ball! from the guests, to the actual rooms/whole resort, and especially the staff!! special shoutout to Francisco, Albertly, Alfred, Kelvin and the entire entertainment team. you all truly made my birthday amazing and i will 100% be back! ❤️
p.s. room service breakfast, the steakhouse, and italian restaurant was soooo good!

Leisure Family

10/10

Exceptional

29 Sep 2025

EBONY P

I did not receive any of the Expedia incentives that were noted on the confirmation booking. I sent a screenshot to my butler of the confirmation of incentives and they were overlooked.
Other that than everything was great.

Leisure Partner

8/10

Excellent

29 Sep 2025

Monae

I really enjoyed my stay at Secrets Tides. The ambiance was top tier, the staff were exceptional, and the overall atmosphere was very relaxing. I also treated myself to some spa time, which I would highly recommend.

The only downside was that we weren’t always aware of what activities were happening around the resort unless we happened to walk by or checked in with the concierge desk. It would also be helpful if there were a clearer explanation at check-in about which dining options are available to all guests versus preferred members, especially for lunch and dinner.

Other than that, I would highly recommend this resort and would definitely visit again. Just a note—if you’re looking for a lively party vibe, this may not be the spot for you. Secrets Tides leans more toward relaxation with a moderate party atmosphere. We didn’t leave the resort, so I can’t speak on the surrounding area.

Leisure Partner

10/10

Exceptional

28 Sep 2025

Arquimedes

Outstanding, from arrival to departure. Professional, helpful and friendly staff. We planned a relaxing, stress free vacation and Secrets Tides was the perfect place. Kudos to staff for making our stay here very pleasant.

Leisure Family

10/10

Exceptional

27 Sep 2025

maurice

Excellent excellent all around

Leisure Partner

10/10

Exceptional

25 Sep 2025

Jennifer

Ocean view was good. Staff was amazing! Room was constantly well taken care of. Spa was wonderful! Can’t wait to come back! Only thing was that the beach was overcome with seaweed while we were there. But the pool bars well made up for that!

Leisure Partner

10/10

Exceptional

24 Sep 2025

Cristina

We had such a great time at this resort! Everything from the food, drinks, pool, and entertainment was amazing, and we honestly didn’t want to leave. Already planning our next trip back because we loved it that much!

Big shoutout to Sonia at the theater bar— she went above and beyond to make us feel welcome and taken care of. Her service was outstanding and really made our evenings even more enjoyable.

Leisure Partner

10/10

Exceptional

24 Sep 2025

Nancy

I been to multiple resorts in Punta Cana and I can definitely say this is one of the best resorts I been too. Everything is closed by, dinner at each restaurant is great. The rooms are beautiful, and the staff is great. This is definitely a resort where you can fully relax and disconnect.

Leisure Family

10/10

Exceptional

17 Sep 2025

Thomas

No need to look anywhere else. This is a GEM!

Cleanest and friendliest resort we've ever stayed at. Large staff who almost always say hello while walking past and are attentive to YOUR needs. Very good food quality, very clean and not over-chlorinated pools. Nice low volume ambient music plays along walkways. No air traffic from airport. Rooms are super comfortable and a very good size. Shower had great pressure. Place is amazing. Will continue to stay at Secrets and Hyatt properties. This is a gem. Recommend the Preferred option. Our Butler Jaimie and another couple had Maria who went above and beyond to care for us! Also call out to Coral who was taking care of us at the Preferred Pool. Kind woman!

Partner

10/10

Exceptional

16 Sep 2025

Oscarlin

Mi experiencia en Secrets Tides Punta Cana superó todas mis expectativas. Desde el momento en que llegué, quedé encantada con la limpieza impecable del hotel. Soy una persona bastante exigente con la higiene y debo decir que me sentí completamente cómoda: pude caminar descalza en mi habitación sin ninguna preocupación.

El servicio fue excelente, siempre atentos y con una sonrisa, y todo me quedaba cerca y accesible. La comida, simplemente deliciosa. A pesar de que no suelo disfrutar los resorts (tenía más de cinco años sin ir a uno por voluntad propia), esta vez decidí darme la oportunidad y no me arrepiento en absoluto.

Definitivamente pienso volver, esta vez por más tiempo y con las habitaciones de la parte inferior que cuentan con piscina privada. ¡Me encantó mi estadía, me encantó todo! Lamentablemente solo pude quedarme un día, pero ya estoy planeando regresar por una semana completa.

¡Gracias, Secrets Tides Punta Cana, por hacer mis vacaciones inolvidables!

Leisure Partner

10/10

Exceptional

16 Sep 2025

DANA

This property and the staff were exceptional!
My family and I were treated exceptionally well.
Our butler Diego treated us like Queens!
The food options were wonderful and so was the nightly entertainment!

Leisure Family

10/10

Exceptional

15 Sep 2025

moises

Great

Leisure Family

10/10

Exceptional

07 Sep 2025

Julio

The property is beautiful, pools fantastic, staff very attentive.

The buffet has great options and the food quality.

El Patio restaurant is top, we repeated dinner. One the chef’s, Geidil Mendez went out of his way to please us. Highly recommended hotel. Overall is definately one of the best we’ve been in the area.

Leisure Partner

10/10

Exceptional

07 Sep 2025

Shiraz

Excellent

10/10

Exceptional

06 Sep 2025

Eric

Spa experience was amazing

Leisure Self

6/10

Pleasant

05 Sep 2025

Anny

I have so many, problems with my bedroom, pay too much, money for so little we didn't like it, I have been to another secret, and it was different not good quality, food or liquor?

10/10

Exceptional

05 Sep 2025

Mario I

Outstanding

Leisure Partner

10/10

Exceptional

04 Sep 2025

Kimberlee B

The property was gorgeous with plenty of swimming options, activities, and directly on the beach. Beautiful breezes everyday. Service was excellent!! Food was great, especially Portofino.

Leisure Partner

10/10

Exceptional

04 Sep 2025

John

So well kept

Leisure Partner

10/10

Exceptional

03 Sep 2025

Josephine

Our swim up room was wonderful. The staff @ the pools, restaurants & beach areas were warm & welcoming going above & beyond to ensure our needs were met. We may come back in December for my birthday.

Leisure Family

10/10

Exceptional

02 Sep 2025

Gerard

Cleaned daily, turn down service. Excellence

Leisure Family

10/10

Exceptional

01 Sep 2025

Omose

I had an amazing time with my husband.

Leisure Partner

10/10

Exceptional

31 Aug 2025

Kevin

The property was beautifully landscaped and the accommodations were excellent. The resort staff was very friendly and attentive. They also looked very professional in their uniforms. There were plenty of activities and entertainment to appeal to different tastes. The food choices and quality were very good. A great variety. The pools were excellent and the beach was equally nice, however, there was seaweed covering the beach during that week which limited our use. We would definitely return to this resort.

Leisure Family

10/10

Exceptional

30 Aug 2025

charles

Everything was amazing myself and my girlfriend had an amazing time. Our friends join and we had no complaints.

Leisure Friends

10/10

Exceptional

27 Aug 2025

Aileen

Beautiful property, exceptional staff, would return without a doubt!

Leisure Partner

10/10

Exceptional

27 Aug 2025

Tiah

The property is absolutely beautiful! Everyone was so kind and the

10/10

Exceptional

27 Aug 2025

Khalil

I loved the aesthetics of the property and its cleanliness.

Leisure Friends

10/10

Exceptional

27 Aug 2025

Victoria Oluwarantimi

Love everything about the location

Leisure Friends

8/10

Excellent

24 Aug 2025

Travis

10/10

Exceptional

23 Aug 2025

Jane

This was by far the nicest resort I’ve stayed in in Punta Cana. The facilities, staff, food and accommodations were all excellent. Shout out to Samantha and Carlenis two hostess’s for their daily friendly greeting. Our free upgrade for three extra days due to Air Canada strike was greatly appreciated.

Leisure Partner

10/10

Exceptional

22 Aug 2025

Armando

Excellent atenciones y el staff super atento y amigable.

Leisure Partner

10/10

Exceptional

21 Aug 2025

Krystle

Secret Tides was an amazing getaway! The resort offers a great selection of restaurants, and the staff were all incredibly friendly and welcoming. It’s not a party resort, which made for a peaceful and relaxing stay. There’s also an on-site bar with live music and dancing—perfect for low-key evenings. Highly recommended for anyone looking for a quiet escape with great service.

Leisure Partner

10/10

Exceptional

17 Aug 2025

Patrice

The resort & staff were excellent! Special thanks to William, Jean Carlos, & Ricardo!

Leisure Friends

10/10

Exceptional

17 Aug 2025

Marcelino

Luxury at his best

This hotel was exceptional. Made you feel like a VIP guest as soon as you walk in . I have never encountered so many people as friendly as I did here.And where willing go out of their way to make you feel as comfortable as possible.

Partner

10/10

Exceptional

16 Aug 2025

Melissa Priscilla

This is such a stunning resort. The staff, the cleanliness, restaurant options. Had the best time with family

Leisure Family

6/10

Pleasant

16 Aug 2025

Javier

At check in they ask you to pay US$200 for the prefered package,

8/10

Excellent

16 Aug 2025

Ligaya

The property is absolutely amazing. The food was great we especially loved the Tierra Restaurant. We had the swim out room so that was perfect. We came to celebrate our wedding anniversary, so the pool privacy was perfect. What we didn't like was the Sales part. After checking you in they literally hand you off to a salesperson who promises a big raffle for a free weeks' vacation that never happened. It's a sales pitch for a Vacation Club. We were supposed to get a $200 resort credit, well they held it and gave it to us on our last day, odd right. If we had decided not to go to the presentation, then we wouldn't have gotten it but that was part of the package that we paid for through Expedia.

Would I stay again yes, but I would not want to be almost forced to deal with a salesperson on my vacation. I wanted to relax and enjoy our time there, but they took up almost 4 hours of our last day.

Leisure Partner

10/10

Exceptional

15 Aug 2025

Michael

It was a great resort! Amazing staff and amenities! The only critique I have… please don’t water down your higher end drinks like Grey Goose and Bourbon. The meals were excellent, but the drinks were pretty weak. Overall, we really enjoyed this place!

Leisure Partner

10/10

Exceptional

11 Aug 2025

Tracy

This property was off the chain, will go back again

Leisure Partner

10/10

Exceptional

10 Aug 2025

Alaysia

Service was impeccable we highly recommend off the service alone. We think that Ricky in the outside grill deserves a raise as well as Freddie they catered to our every need. Also bug shoutout to our housekeeper Mari she was very attentive and helpful she decorated our honey moon sweet. All in all we will be back!

Leisure Partner

10/10

Exceptional

08 Aug 2025

The food on this resort was so good. The staff was friendly and catered to everything I needed. It was the best three days ever.

Leisure Partner

10/10

Exceptional

08 Aug 2025

Jeidy

Excellent stay

Partner

10/10

Exceptional

06 Aug 2025

Richard

Staff were phenomenal. Highly recommend this hotel for couples!

10/10

Exceptional

05 Aug 2025

LEONARDO

We enjoyed very much our stay. The food is excellent, the staff is outstanding and kind. The pool and the beach are terrific.

Business_and_leisure Family

10/10

Exceptional

04 Aug 2025

Aunyae

Everyone was so sweet and accommodating. We really enjoyed our stay. The only thing I have to complain about is that they said pools would be open until 10 p.m. but they closed at 7 p.m every night.

6/10

Pleasant

04 Aug 2025

Ramon antonio

good

Leisure Family

4/10

Poor

01 Aug 2025

Lance

Paid for all inclusive and expected great service. The food was below average and the drinks were watered down. We ended up leaving the resort a lot because the events and restaurants they had were not good. Beach was full of seaweed. Could barely get tipsy from drinks. Staff was very nice but they took very long when requested.

Leisure Friends

10/10

Exceptional

31 Jul 2025

Kyla

Great

10/10

Exceptional

31 Jul 2025

Charles

Newness of the property!

Leisure Partner

10/10

Exceptional

29 Jul 2025

Samiyah

Great property!! Very clean , great staff , beautiful view, and not bad food options for a resort ! We loved the buffet and Asian food ! Coffee was great as well !

Leisure Family

10/10

Exceptional

27 Jul 2025

Ruth m

Just amazing!

Leisure Friends

10/10

Exceptional

24 Jul 2025

Jeremy Michael Padovani

Beautiful