Name: Ocean El Faro - El Beso Adults Only All inclusive
Address: Uvero Alto, Punta Cana, 23000, DO

4/10

Poor

25 Jul 2026

Jalyn

On my last day of my trip Housekeeping staff stole my Louis Vuitton bracelet from my luggage. My

10/10

Exceptional

24 Jul 2026

Zulema

This is my second time staying at that hotel, and the service staff is very good. I will stay there again. The only thing is that the beach has seaweed, I know they were cooperating fully with that, it will be cleaned daily, but I can't wait until we can use the beach

6/10

Pleasant

24 Jul 2026

John C

Our concierge (Jose) was very attentive to supply basic needs like replenish room mini bar, coffee, and restaurant reservations. Pool entertainment and swim bar staff were very good. The food quality at all restaurants and service is sub standard based on our experience over 25 years visiting other DR and Mexico Mayan Rivera/Talum resorts.

2/10

Poor

24 Jul 2026

Roxana

Durante mis 5 días la habitación la sabanas y almuadas tenian un olor horrible a humedad habian animales en el cuarto , nunca nos explicaron los horarios de comida ni como funcionaba todo por 1 un dia completo no comimos no me dejaron entrar en unos de los restaurantes por mi forma de vestir pedi mi rembolso de dinero no quisieron darmelo el manager nunca aparecio el servico fue horrible cada lugar que I vamos querian que dieramos propina cuando pagamos por un todo incluido uno de ellos nos ostigaron por toda la semana queriendo que hagararamos un plan fue la peor Estados que tuvimos , los trabajadores de los restaurantes si tu no les das propina no te dan un servicio agadable cuando ellos están cobrando un Sueldo si te enborrachas te llevan ala parte de atrás de un lugar solo dicen que tienen sus hijos enfermos que si les das dinero por aver estado hablando con tigo durante la noche , no recomiendo en lo axoluto este lugar .

4/10

Poor

23 Jul 2026

Tony

My room didn't have a steamer, there were a lot of mosquitoes in my room and the was a lot hair on my bed and in the s baby From previous occupants

10/10

Exceptional

23 Jul 2026

Marangely

La experiencia fue muy buena la recomiendo 100/00

4/10

Poor

22 Jul 2026

James

Lots of ants in room

4/10

Poor

21 Jul 2026

Joel

We stayed at El Beso at Ocean El Faro for three nights, and while the resort is visually beautiful, our overall experience was disappointing. The grounds, pools, and buildings are well maintained, and the Soma Pool Bar was definitely one of the highlights. The drinks were good, and the entertainment was okay—not terrible, but nothing memorable either.

Unfortunately, that’s where the positives ended. The beach was covered in seaweed during our stay, making it difficult to enjoy. We understand seaweed is a natural issue, but it was still a major disappointment.

The biggest letdown was the food. For an all-inclusive resort, the quality was consistently poor. We struggled to find meals we enjoyed, and after only three days we were already tired of the options.

The service was even more frustrating. Many employees acted as if you didn’t exist unless you were tipping them. We always tip for great service, but it felt like tipping was required just to get basic attention. That isn’t the level of hospitality we expected.

To make matters worse, we specifically booked a suite with a rooftop jacuzzi, and it never worked the entire stay. No one was able to fix it, and we paid extra for a feature we couldn’t use.

Overall, the resort looks much better in photos than it performs in reality. Beautiful property, decent drinks, and a nice pool bar, but poor food, disappointing service, a seaweed-filled beach, and a broken rooftop jacuzzi left us regretting our choice. We wouldn’t return o

Family_with_children

10/10

Exceptional

21 Jul 2026

Daniel R

B

Self

8/10

Excellent

19 Jul 2026

David

The rooms could use a bit of an update, but honestly for the price it was exactly what we imagined! The staff were friendly and helpful, the buffet was good, pools were great. It was nice and calm, not too crowded or overrun with people. The beach had the seaweed or whatever it’s called but still lots of beach to walk and lay down. I wish there were a couple more restaurants but other than that it was a solid resort, very nice for couples 10/10 for sure! I would definitely come back here.

Partner

10/10

Exceptional

19 Jul 2026

Juam Alexis Sanchez

Hotel con excelentes facilidades y staff. Desde el principio José procuro que nuestra estadia fuera Vip. Siempre atento a cada detalle que definitivamente elevo nuestra experiencia!! En el
Swin up bar nuestros barteners Juan y Domingo atentos a nuestros tragos y servicio de primera. Tambien Carlick en el area de animación y actividades para los huespedes estuvo a otro nivel. Definitivamente son A +

Family

10/10

Exceptional

18 Jul 2026

Roberto Enrique Texeira

Empleados super atentos, serviciales y alegres. Habitación limpia y espaciosa. Recomendado.

Family

4/10

Poor

18 Jul 2026

Beneloucif

Le service pas terrible il faut tjrs redemander pour être servi la chambre on avait deux lits au lieu de un que j’avais réservé le nettoyage de la chambre laisse à désirer juste ils prenaient les tirs faisait les lits les serviettes pas changé

Partner

8/10

Excellent

17 Jul 2026

Hilda

This was our first time at this hotel. BRING your own shampoo and conditioner because they provide a combine 2-in 1 bottle that the staff mixes. I saw the separate bottles on the cleaning cart by the way. I did mention it to one of the staff. It was so bad that my hair tangled when applied. I think the hotel should have better quality products to make us feel worthy of our experience. This is my only complaint. Great coffee place and many food options without reservations. There was so much sargassum but that is nature. I would return back.

Partner

6/10

Pleasant

17 Jul 2026

Melfi

We would not go back .

Partner

6/10

Pleasant

17 Jul 2026

Benita

The resort is nice, and we had a great time. Our butler was very responsive, but the rooms were dated and needed a lot of repairs, etc. AC didn't work; the shower door fell completely off; one of the shower knob broken, which the maintenance staff didn't respond to or responded to a day later. I got hit in the head by an air vent cover falling open from the ceiling due to the AC guy not ensuring the vent was secured. I didn't get to enjoy my hip-hop boat event because of this incident, and it was our last day there. My family reserved 4 rooms for my son's and son-in-law's birthdays.

Family

8/10

Excellent

14 Jul 2026

Ersila

However, our first experience was disappointing. The first room we were given smelled strongly of mold. Even after we reported the issue, it took several hours for the staff to move us to another room. Because of this unnecessary delay, our first day of vacation was ruined.
The rooms themselves were nice and comfortable. Some of the staff members were very kind, friendly, and helpful, while others came across as quite rude and arrogant.
The food was good in some of the restaurants, but others were average and could definitely be improved.
Despite the issues we experienced, we had a very good time overall and enjoyed our vacation. With better customer service and faster handling of problems like ours, the experience would have been much better.

Partner

6/10

Pleasant

13 Jul 2026

Carine

The resort itself is beautiful, and the rooms are very spacious with plenty of room. Although the property feels somewhat outdated, it is still very comfortable.

Unfortunately, the staff was not very helpful during my stay. In my experience, many employees came across as rude, and they seemed more attentive to guests who tipped them. Overall, the service needs significant improvement.

When it comes to the restaurants that require reservations, the experience was disappointing. The portions were quite small and limited, and most of the dishes did not taste very good. The drink selection was also extremely limited. As far as I remember, there were only two wine options available.

There is, however, one buffet restaurant that offers a much wider variety of food, and the meals there were actually very good. Out of all the dining options at the resort, that was the only restaurant I truly enjoyed.

For the other reservation-only restaurants, I would not recommend spending your time making reservations, as the food quality did not justify the effort

Family

10/10

Exceptional

12 Jul 2026

Mayelin

El hotel es muy muy bueno

Friends

10/10

Exceptional

10 Jul 2026

Noelia Mercedes

Muy limpio y staff muy atento.

Partner

10/10

Exceptional

09 Jul 2026

Jérémy

Bel emplacement, piscines bien entretenues et paysagement. Multiples choix d’activités et pour tous les âges, ambiance agréable et amicale, très bonne nourriture et spectacles excellents. Bonnes commodités.

Partner

10/10

Exceptional

08 Jul 2026

Cecilia Karine

This resort was truly amazing to stay at everything was clean. The staff were truly amazing. Anytime we needed help we asked anyone we saw and they would help us immediately. I’m not sure why this property does not have many reviews yet, but I would recommend everyone to check them out. The pool was beautiful. The only thing I have to say is considering they have an adult only side. The pool does close very early as well as the pool bar. In my opinion since it’s for adult, I’d recommend you’d keep it on longer. You definitely have more people checking you out other than that it’s amazing. The restaurants were amazing. I know people complain about all inclusive, not having good food, but the food we had was amazing.

Friends

10/10

Exceptional

08 Jul 2026

Crystal

The resort was amazing!! My room was clean and beautiful, the staff was so friendly and helpful, the food was absolutely delicious and I really enjoyed my swim up pool! Looking forward to going back! I loved it

Partner

6/10

Pleasant

08 Jul 2026

Marilyn

Hay que caminar mucho. Es un ambiente tranquilo si deseas un ambiente de fiesta. Hay agua caliente.

Family

10/10

Exceptional

08 Jul 2026

Daybelis

El hotel es hermoso, las personas de igual forma. Los cuartos son bellos. La única queja que tengo es que en el área del beso hay que caminar demasiado a los restaurantes, buffet y no hay tren como en el área de el faro regular. Además el servicio snack el beso no es bueno. No por la calidad sino por el servicio.

Partner

10/10

Exceptional

05 Jul 2026

Krystal

Las instalaciones estan super limpias y el personal es super amable. Nos sirvieron muy bien y estuvieron atentos a nuestras necesidades. En especial nuestro Concierge Jose Miguel.

Friends

8/10

Excellent

05 Jul 2026

Hector G Perez

We had a wonderful stay at El Beso at Ocean El Faro. The adults-only section was peaceful and relaxing, making it the perfect place to unwind.

Our room was spacious, very clean, and the bed was incredibly comfortable. Housekeeping did an excellent job throughout our stay.

The food was very good, with several restaurants to choose from, and the drinks were good for an all-inclusive resort. Most importantly, the staff was friendly and welcoming.

We would especially like to recognize our butler, José Miguel, who made our vacation even more enjoyable. He was always attentive, checked on us every day to make sure everything was going well, handled all of our restaurant reservations, and was always willing to help with anything we needed. His excellent service and professionalism truly made a difference in our experience.

Overall, we had an amazing vacation and would definitely return. We highly recommend El Beso at Ocean El Faro to anyone looking for a relaxing adults-only all-inclusive resort with excellent service and comfortable accommodations.

Friends

10/10

Exceptional

05 Jul 2026

Katherine

Mi estadía en el Hotel El Beso fue simplemente espectacular. Me encantó todo.La comida estuvo deliciosa, con mucha variedad y excelente calidad.

Quiero destacar especialmente a los bartenders Juan Carlos y Raymundo. Fueron súper amables, atentos y siempre nos recibieron con una sonrisa. Sin duda, prepararon los mejores tragos del hotel y hicieron que nuestra experiencia fuera aún más especial.

Todo el personal nos trató de maravilla y nos hicieron sentir como en casa desde el primer día. Definitivamente volvería y recomiendo este hotel al 100%. ¡Gracias por unas vacaciones inolvidables!

Friends

10/10

Exceptional

05 Jul 2026

Mario

!!

Partner

10/10

Exceptional

04 Jul 2026

Leah

This was our second time staying at Ocean El Faro, and once again we stayed on the El Beso adults-only side to celebrate my birthday. Everything was wonderful! It's a fantastic resort and has everything you could want in an all-inclusive vacation.
One of our favorite parts of the trip is the Blue Team. They always keep the energy high and make the pool and adults-only beach bar so much fun. A special thank you to Emmanuel, \"Sexy Chocolate,\" and Carlick—they always made sure we were having a great time and truly made our trip even more memorable.
The bartenders at the El Beso pool bar were also amazing. Juan Carlos, Estefany, and Domingo provided outstanding service every day. They were friendly, attentive, and always made sure we were taken care of.
The absolute highlight of our trip, though, was Jose Miguel Jimenez. He truly made my birthday celebration unforgettable. Jose goes above and beyond for every guest and gives 100% to ensure everyone is happy and enjoying their stay. His kindness, professionalism, and genuine care are unmatched. He is a huge reason why we love coming back to this resort.
The only area that could use some improvement was the restaurant waiting staff. While the food was great, the hostesses weren't always the friendliest, and we often waited quite a while for someone to come take our drink orders, especially at the buffet.
Overall, those minor issues didn't take away from what was another amazing vacation.We will definitely be back next year!!

Partner

10/10

Exceptional

03 Jul 2026

Astrid Del Rosario Rivera

Excelente servicio la calidad de comida muy buena, el hotel muy limpio los restaurantes exquisitos. Las actividades nocturnas fascinantes. El servicio de mayordomo excelente

Partner

8/10

Excellent

01 Jul 2026

Roland

Nice

Partner

8/10

Excellent

01 Jul 2026

Sabrina

It was an awesome and huge resort!! Food was good all though It would be better to have places open for lunch and dinner rather than being so limited!

Partner

8/10

Excellent

29 Jun 2026

Susana

We stayed at this resort with friends. A big help from our Butler by the name Franklin Perez, he’s one of the nicest and friendliest. He booked the restaurant for us which was a big help. Thank you Franklin for your excellent customer service. The hotel itself , clean and tidy with spacious rooms, thanks to our very friendly room cleaner Berenice for keeping our room tidy. The Piano bar was one of our favourite place to hang out.
The only downside with this trip was the beach, we didn’t really expect so much seaweed. We only got a chance to go a couple times in the water. The seaside of the beach has mountains of seaweeds, that almost like a construction site due to the truck and tractor that keeps coming back and forth to removed the seaweed.
We also encountered some staff members were not friendly couldn’t be bothered or had no interest of assisting us. However, thanks Eduardo and Isaac from La Pez restaurant for a positive vibe and exceptional customer service.

Friends

10/10

Exceptional

27 Jun 2026

Tina

We had maintenance issues but they were fixed after we called.

Family

10/10

Exceptional

25 Jun 2026

Keira Elizabeth

Overall great stay! Me and my boyfriend stayed for a week and had the best time! Property was very clean and gorgeous. Our concierge was super helpful 24/7 and made sure he tried his best to get us what reservations we wanted as well as kept us updated on activities throughout our stay. The pool was very clean and bartenders were very friendly. By the end of the week we felt like family with some of the staff. The only thing we were unprepared with was dress code for some of the restaurants. It wasn’t anything too crazy, we just ended up repeating outfits throughout our stay. They also do provide body wash, but not bar soap which we personally didn’t like but that is also a preference thing. They cleaned our room everyday and restocked our fridge with new waters, sodas, and beers. We also felt very comfortable and safe leaving some belongings out. During our stay we did the Sacred River excursion and it was a blast! Definitely something you won’t regret. We did so many activities in just a few hours! Overall we were super happy with our stay and we definitely recommend Ocean El Faro for your next trip!

Partner

10/10

Exceptional

24 Jun 2026

Jonathan

Excellent servicio. El personal muy atento.
Y las habitación y facilidades en muy buenas condiciones. Volveria a vacaionar en este hotel.

Partner

10/10

Exceptional

23 Jun 2026

Raymeesha

I

Friends

6/10

Pleasant

20 Jun 2026

Nancy B

I really have to say that the grounds on the resort are beautiful. It is a very large resort and therefore sometimes if you are too tired from activities during the day, you might want to use their transport service. Sometimes it doesn’t come around often.

We stayed in the adult only section, El Beso. The rooms are clean and the cleaning staff are very prompt and attentive to your needs. One minus, the electricity in our room shut down a few times in the week we stayed there. It’s not fun coming back from an excursion.. tired and ready for relaxation when there is no electricity. It was reported a few times. It got taken care of, but it seems to be a lack of communication amongst the front desk as far as reporting to the maintenance folks. There were at least 2 maintenance folks that came by and said they didn’t know about it.

The food in all the restaurants in this resort was good. Reservations for the restaurants have to be made the SAME day. You aren’t allowed to make reservations in advance for days ahead. We didn’t appreciate that.
All in all it was ok. I probably will not be returning.

Partner

10/10

Exceptional

20 Jun 2026

Edel

Very pleasant experience, Hector was very helpful with dinner reservations and always making sure we were enjoying our stay. Recommend 100%

Family

10/10

Exceptional

19 Jun 2026

alex

All excellent

Family

10/10

Exceptional

19 Jun 2026

Julia

Espectacular

Partner

8/10

Excellent

19 Jun 2026

Anita

This property is beautiful and HUGE very scenic. However outside of the food and drinks you pretty much have to pay for everything else like the use of the arcade and bowling alley on site, which should be noted before hand. As well as workers constantly hassling you to do the private dinners or excursions kinda hard to relax if every where you go there is someone trying to get money from you. Also did not like being tricked into a time share presentation that was disguised as a “free gift”. Would have appreciated more water activities offered for the beach.Good thing to note is that you cannot walk off the resort you have to get a taxi or uber which is usually super expensive from the resort and had to order one to the gas station to get better rates. But overall pretty good experience for my first time in the Dominican.

Partner

2/10

Poor

18 Jun 2026

Mileica

I would not stay at this hotel we had to change room too times because of a mold problem. The staff at the hotel are not helpful. The food on the restaurant was horrible no flavor, the buffet violates so many food safe laws. Cross-contamination, things not being stored in the right temperature! The pools and hot tub all close at 6! The pool is shallow I’m 5’1 and it didn’t go past my belly. You can’t even reach room service or if you have a problem and want to call they keep you on hold to the point you have to walk to the lobby. So many golf carts on the resort but empty with no one drinking them you have to walk long distances for everything. At lunch the Buffet closes at three, and the only other option available is burgers and if you don’t eat meat starve.

Partner

4/10

Poor

18 Jun 2026

Gina Elizabeth

Paid for upgrade to privilege, after the second day of still not having a “butler” went to the front to ask what was going on and was told “we didn’t know you upgraded you don’t have a butler assigned”. Requested a refund for the 2 days of not having the services i paid extra for and was told “we don’t do that”. Do not spend your hard earned money on the privilege package was not worth it at this resort specifically

Friends

6/10

Pleasant

16 Jun 2026

Michelle

I’ve been to the Dominican between 15 and 20 times. I’ve stayed at multiple resorts. And this was unfortunately the worse. I rarely will write a review good or bad, but this one stood out for so many reasons. The adults only is very difficult to distinguish between the family and the adults on the property. The majority of the restaurants are still on the family property. The staff very lackadaisical. On their phones, not looking at you, shooing you off and pointing you to who you need to talk to. I can only speak for the adults only side. I complained about my room to my Butler. No one ever contacted me after he promised me and I waited for several hours. The only thing I liked about this property was the beach. I will never go back to this property again. I will never refer to anyone EVER! There are so many other properties in the Dominican that are so much better. And cost a lot less. I stayed at the best and I’ve stayed at some lower star. At best and I’m an expert traveler so please trust me when I tell you, this is a three star hotel at best. Dr in my opinion has been known for customer service. You will not get any customer service here. I tipped because I have a big heart, but I am usually a heavy tipper and they didn’t get anywhere near to what I normally tip. If you can afford to stay at someplace better, please do you’ll be horribly disappointed. No exaggeration stains on the sofa stains on the swing on the balcony, hot tub on the roof rooftop with no water. Horrib

8/10

Excellent

14 Jun 2026

Yara

El Hotel me gustó mucho pase un dias maravillosos porque nos adaptamos siempre a todo ,el servicio en las habitaciones no es bueno tu misma tienes que pedir las cosas del mini bar diario , el aseo tampoco lo reponen , tienes que pedirlo, los ultimos 3 dias no me pusieron gel de baño y se los pedía, la limpieza de la habitacion tampoco era buena, servicio de comida a la habitacion muy bueno,el restaurante el pez Dama atencion buenisima de todo el personal las comidas muy buenas.la piscinas muy buenas , los chicos del bar y entretenimiento excelente atencion, bebidas buenas,lo que se necesita mas entretenimiento, muy aburrida, el buffet muy bueno, restaurantes a la carta buenos, los carritos para transportarnos hay muy pocos o se concentran todos en un mismo lugar,por lo demas todo muy bien.buen hotel pero tengo que hacerle esos señalamientos para ayudarlos a cambiar esos detalles ,pero si lo recomiendo 100 %

Partner

10/10

Exceptional

13 Jun 2026

Joann

My husband and I stayed at El Beso to celebrate my birthday during the first week of June.
Our vacation was elevated to an entirely new level thanks to our exceptional butler, Jose. From the moment we arrived, every detail was handled with professionalism, warmth, and genuine care. Whether Jose was arranging reservations, anticipating our needs before we even asked, or ensuring our accommodations were always perfect, the service was flawless.
What stood out most was Jose’s attention to detail and dedication to making our stay effortless and memorable. Every request was met promptly and with a smile, making us feel truly valued and cared for throughout our vacation.
This level of personalized service transformed a great trip into an unforgettable experience. We are incredibly grateful and would highly recommend Jose to anyone seeking a spectacular vacation experience. Truly stellar in every way!

Partner

6/10

Pleasant

10 Jun 2026

Betty

My butler José Miguel Jiménez De Jesús was very helpful in assisting me to arrange dinner reservations at the restaurants. He is quick and responsive.

The resort is huge! Tons of activities to do. Tons of restaurants. Gym facility had basic equipments and very spacey. Pools are big and great food. From buffet style to room service. Many restaurants we tried such as Sakura, Steakhouse and Route 66 were very good. We had an amazing time at Route 66 diner and the BBQ food and milkshakes were delicious. Friendly staff service.

Although there is one disappointment, the beach in front of the resort has tons of seaweed and smells disgusting. I never saw a beach in Punta Cana so dirty. Very disappointed and unhappy

Friends

6/10

Pleasant

09 Jun 2026

Noelys

Si deseas sólo descansar es ideal pero si tú plan es divertirte no está en los top

Family

6/10

Pleasant

08 Jun 2026

pascal

I stayed at El Besos at the end of May. We booked our reservation through Expedia and we were not given the pool view room we booked. Fortunately, the staff at the hotel did their best to accommodate us. The hotel grounds are beautiful but the rooms were older and needed upkeep.
The food at Pez Damas is excellent - the whole fried fish was delicious. Carlos, our designated contact was superb. He booked us dinner at Blue Moon and the Steakhouse. Both meals were superb. Overall, our stay was enjoyable.

Family

6/10

Pleasant

08 Jun 2026

JAMES P

Food was only really good in two restaurants, no one seemed to have any idea where and when events were happening,housekeeping always came late to give towels and clean room .

Partner

10/10

Exceptional

08 Jun 2026

Shervin

Clean property nice staff
We worked with Carlos Enrique , he did all the reservations and updated every day activities for us . Nice experience

Partner

10/10

Exceptional

06 Jun 2026

Diana

Everything was just right , the hotel speaks for it self

Partner

6/10

Pleasant

03 Jun 2026

Zarina

This is not 5 start hotel it’s very dirty and outdated rooms. Food not good in the main buffet. The only 2 restaurants are very good it’s pezdamas and bluemoon. I was not enjoying my stay there.

Friends

10/10

Exceptional

03 Jun 2026

Noah

Nice beach

Partner

10/10

Exceptional

02 Jun 2026

Jonathan

What an amazing experience! Firstly, we were received so graciously at the front desk. We met our wonderful host Hector Matos and given a brief verbal tour on our way to our beautiful room. This is definitely a lounge heavy location. There are so many pools and options of seating for sunbathing. This resort offered many food options although limited authentic Dominican foods. Im sure its to be accommodating to the many cultures that visit this location. They have the friendliest staff in the Dominican Republic that greeted you with every passing. They helped us find our excursions and made it as easy as possible to book. Do not be afraid to leave the resort and book the Cultural Tour with Runners. We are so blessed that our first experience to DR was with Ocean El Faro. We hope to be back soon and see our friends that made it feel like family! And to Hector, if you're reading this, YOU’RE THE MAN!

Partner

10/10

Exceptional

02 Jun 2026

RICARDO

El trato de todo el personal de servicio espectacular

Partner

10/10

Exceptional

02 Jun 2026

Alex

We had a wonderful stay at this resort in Punta Cana. The property was beautiful, clean, and the staff were friendly and welcoming.

A special thank you to Frank, who went above and beyond to help us throughout our stay. He was professional, kind, and always willing to assist with any questions or requests. His excellent customer service made our vacation even more enjoyable.

We truly appreciated all of his help and would highly recommend this resort to anyone visiting Punta Cana. Thank you, Frank, for making our trip so memorable!

Partner

4/10

Poor

01 Jun 2026

Kassandra

Staff acts like they are bothered . Attitude for no reason . Hotel says its adult only but u have to dine with children . In dining hall . Adult seating section only open for breakfast. No food or drinks available after 11pm. The lobby bar also close's at 11 pm. This is NOT “ADULTS ONLY” as advertised.

Partner

10/10

Exceptional

01 Jun 2026

Johanny

Bonito, buena comida, buena atención al cliente

Partner

8/10

Excellent

31 May 2026

Vanetti

La habitación era cómoda y estaba limpia. En la recepción nos atendieron muy amablemente en especial el señor JUNIOR CID y ATMISSA. En el restaurante pez Dama la atención de Isaac excelente. Punto a mejorar la comida en buffet.

Partner

2/10

Poor

31 May 2026

Jordon

The staff was incredibly rude, not happy to be there, the room was dirty when we arrived, and it smelt like mildew, the staff was not helpful at all. Our concierge would take two hours to message back. It was false advertisement by the resort it is not a five star resort and I would never return there again and I would recommend no one to ever go there.

Partner

10/10

Exceptional

31 May 2026

Hillary

We had a wonderful stay at this resort! The staff was friendly and attentive, the facilities were clean and well-maintained, and there was always something to do. The food selection was excellent, with a great variety of options available throughout our stay. Every meal offered something different, and the quality was consistently good.

The only downside was the beach. Unfortunately, it did not meet our expectations compared to the rest of the resort experience. However, everything else was fantastic and made up for it. Overall, we had a great vacation and would definitely consider returning.

Family

4/10

Poor

30 May 2026

Armando

Service/Hospitality: not attentive or helpful
Food: Terrible, the only gem is restaurant on the beach.
Beach: It’s not the cleanest. You’re better off staying by the pool.
Shuttle: not reliable. We’ve been there for 6 days and didn’t get to use the shuttle service. They wouldn’t even offer a ride if one is passing you by..
Entertainment: more geared towards the families and adult entertainment starts later in the night.

We come to DR quite often and this trip was probably the most disappointing.

Partner

10/10

Exceptional

29 May 2026

Lanisha

Amazing experience! My husband and I already plan to return to the DR many more times. We even signed up for the premium club membership. Everything exceeded our expectations — highly recommend this resort for both families and couples. Our dedicated Expedia attendant was incredibly attentive and truly made our stay even better.

Partner

10/10

Exceptional

27 May 2026

Juan David

Would come again

10/10

Exceptional

27 May 2026

Mia

Just amazing. Sakura was our favorite restaurant to eat at.

Partner

4/10

Poor

26 May 2026

Ali

El Staff no fue el mejor, tenian actitudes siempre. No todos pero el 80% no atendian con humilda sino con prepotencia.

Friends

10/10

Exceptional

26 May 2026

Xavier

Todo estuvo excelente buen trato y muy serviciales

Partner

10/10

Exceptional

24 May 2026

Jessica

The resort is beautiful and extremely clean. Every time we looked, people were cleaning. The pools are incredible and the food was fantastic. The lazy river was the best!!! Plenty of floats and helpful workers. A big thank you to Carlos E. for making our experience smooth and easy!

Family

10/10

Exceptional

23 May 2026

ANDRE

All the staff were very nice and helpful during my stay. Franklin was very informative and booked our dinner reservations on the resort. All the pool staff, blue team, were all friendly and entertaining.

Friends

10/10

Exceptional

21 May 2026

Ernest

Upon arriving at Ocean El Faro, El Beso, I was warmly greeted and offered a drink before checking in. I met Carlos Enrique who informed me of how he would update me on daily event and proceeded to take me to my room. Unfortunately my room was on the ground floor and although it was very nice I personally don’t like being on the ground floor and asked Carlos if he could provide me with a room on the upper floors. Carlos responded that he would see about getting a room that would be to my comfort. They were able to provide me with an another room that I was very pleased with. Carlos also handled a last minute dinner reservation for me. He was very helpful. Over all the property was very nice and the beach was pleasant and relaxing and Carlos Enrique was a 10 out of 10 for outstanding service along with the other staff I encountered. Definitely recommend this resort to my friends and family.
PS: If you like a room with a full ocean view on the beach do the Privilege plan.

Self

2/10

Poor

21 May 2026

Edgar

My stay at the adults-only section of Ocean El Faro was very disappointing and far different from what I saw online.
Check-in quickly turned into a sales pitch for vacation packages. The first room we were given smelled of humidity, had visible mold, and was dirty. We refused it and were moved to a swim-up room, but that room also had issues. The mattress was badly worn out, and the swim-up pool pump was broken, causing the water to turn green with algae. Staff claimed it was fixed, but it clearly was not.
The most concerning part was when my wife sat in a hanging chair outside our room and the rope snapped, causing her to fall. The resort overall feels poorly maintained. There were cigarette butts, beer cans, plastic cups, food waste, and trash throughout the beach and property. Many areas also need repainting and repairs. Another thing that felt dishonest was employees asking guests to leave positive reviews during their stay. I initially did one just to avoid awkwardness, but later deleted it because it did not reflect our real experience. The property has potential and a beautiful beach, but the cleanliness, maintenance, and management were far below expectations. This is an honest review based entirely on our stay.

Partner

10/10

Exceptional

19 May 2026

Nydia

100%

10/10

Exceptional

18 May 2026

Omar

Es un beneficio obtener una vacaciones con ustedes por que todo es seguro y de calidad 🌟🌟🌟🌟🌟el personal muy amable las picina limpias y muchas actividades y los swim-up bar un servicio super y me impresionó la amabilidad y servicio excelente trato de el señor Sacaria y su equipo estuvieron atento en todo.

Partner

10/10

Exceptional

18 May 2026

Henry

Disfrutamos nuestra estadia en este Hotel y esperamos volver

Partner

10/10

Exceptional

17 May 2026

Reinaldo Luis

Excellent work and great service

Family_with_children

6/10

Pleasant

17 May 2026

Cassandra

Enjoyed my overall experience but in the 4 nights we were there we had to change rooms 4 times. We were in the rooftop jacuzzi room. The first one flooded in the middle of the night even though we never got to use. The 2nd room a significantly smaller room, not worth what I paid. 3rd room same as the first, you guessed it flooded. 4th and final room, I asked for a swim up. It was perfect but we never truly got to experience it. Staff was friendly and amazing! Booking through Expedia got us a butler to help us the entire time.

8/10

Excellent

16 May 2026

Yodaliz

Mi estadía de 4 días y 3 noches me permitió conocer varias áreas del hotel, dejando impresiones tanto positivas como aspectos importantes por mejorar.

Nuestra primera experiencia fue en el buffet El Mercado durante el check-in. Aunque la variedad era aceptable, la comida resultó bastante promedio y ningún plato destacó realmente. Lo más decepcionante fue el servicio: pese a que el restaurante estaba vacío, la atención fue lenta y poco organizada.

Por el contrario, el bar de la piscina fue una de las mejores experiencias del viaje. Dauri y Cristina ofrecieron un servicio excepcional; su carisma, atención y la calidad de los tragos hicieron que siempre quisiéramos regresar. Son, sin duda, un gran activo para el hotel.

Después de la experiencia inicial en el buffet, preferimos realizar la mayoría de nuestras comidas en Pez Dama, donde el servicio fue notablemente mejor. Quiero destacar especialmente a María durante las cenas, cuya amabilidad y profesionalismo marcaron una gran diferencia.

En cuanto a los restaurantes de especialidad, visitamos el mexicano y tanto la comida como el servicio quedaron por debajo de las expectativas.

Respecto al entretenimiento nocturno, el “Las Vegas Show” fue bastante decepcionante debido a la falta de coordinación y detalles de producción evidentes. Sin embargo, el “Circus Show” fue excelente y demostró el potencial del equipo de entretenimiento.

Partner

4/10

Poor

16 May 2026

Xiomara

The food was horrible, some staff was rude. Didn’t feel welcome and not what we expected at all!

6/10

Pleasant

16 May 2026

Alfonso

Overall it wasn’t the best but not the worst.
I had previously stayed at another resort last year and the only reason why we didn’t go back to that same resort was because this one seemed a little nicer than the last one. First impression Ocean el Faro main lobby 10/10. Then you get to the one at El Beso it was clean and they had a bar. Only two desks so wait times to check in are a bit long. Then we got to the room, smelled muggy (obviously in a tropical island but it didn’t smell like that the nights following after housekeeping on a daily). The next morning woke up to a massive roach. The pools were fine, service was bad but once they saw you tipping it improved. Kind of sad that’s how they gage how they treat you but that was my experience. Now let’s talk about the restaurants all were amazing 10/10 except for the American Food restaurant Route 66. Mid at best tipping on the mediocre and service there was by far the worst. Next worst service was at the main buffet. So if you do go plan your meals at restaurants. Live shows were alright, nothing too out of the ordinary, once again compared to the other resort I stayed at previously meh. And lastly we spent 3 hours touring the property to end up seated to get a sales 101 pitch trying to convince us to join their premium members club. Carmen at Pez Dama was def a stand out she was amazing, and Christina at the adults only slower pool was great too. Jose our concierge was amazing and so solicitous.

Friends

10/10

Exceptional

15 May 2026

Yamitza E. Rodriguez De

Excelent

10/10

Exceptional

14 May 2026

Samantha

My wife and I visited from 30 April to 5 May, 2026 for my birthday weekend at Ocean- El Beso (Adult Only) side of the resort. This has been my 3rd time at the resort. What a difference the rooms are so worn down. On arrival the person thay checked me in a really young kid was super rude, however he informed us we had been assigned a butler José Miguel and he was on lunch and would be back in 30 mins or so. Since our room wasn't ready we went to eat at the buffet. On our way we bumped i to our butler José Miguel he was so sweet, courteous and professional. He scheduled all of our dinner reservations and helped my wife set up the most gorgeous birthday dinner on top of the lighthouse with lobster, filet mignon, shrimp, and more it was 4 courses. Jose also checked in with us daily and made sure we were good and comfortable, he also helped me get floaties for the room in our swim up, he was the best i would highly recommend him. In addition the activity pool where theres entertainment the bartenders there are the best Juan Carlos and the shorter lady i'm so sorry i forgot her name were the best. They always remembered my wife and I's order and sometimes when i swam towards them they had my drink ready without me saying a word. The housekeeping too Marleny was ours in blg 12 first floor she was great. All in all the best staff, good food, and i had a good trip.

Partner

8/10

Excellent

13 May 2026

Craig

Resort is beautiful. Food is good some restaurants better than others. Room was beautiful with an ocean front view. Staff was very friendly but I believe understaffed. Getting a drink at the pool bar took 20 mins one day. Entertainment needs improvement. Gym needs an updates. Very small for such a big resort. More activities should happen daily instead of only weekends. Beach was beautiful, I booked adults only but had to deal with kids & all that entering a beach lagoon on the adults side. Took away from the exclusive adults only feel.

Partner

10/10

Exceptional

11 May 2026

Jermaine

Clean room! Nice adult area

10/10

Exceptional

11 May 2026

Joel

Excelente servicio y atenciones. Muchas gracias a nuestro concierge Jose Miguel Jimenez, por siempre estar al pendiente de nuestras comidas, traslados y detalles.

Recomendado.

Friends

10/10

Exceptional

11 May 2026

Disneyra

Our stay at El Beso Resort Punta Cana had both positives and negatives. Unfortunately, our first night was very difficult due to an issue with the room that prevented us from sleeping the entire night. Resolving the issue took a very long time, and we spent more than half a day going back and forth to the lobby with long waiting times and no clear answers. We were disappointed that no compensation or acknowledgment was offered for the inconvenience and lost time.

That said, the staff in certain areas were very helpful, especially Jose Miguel, our concierge. He truly made a difference during our stay by helping us with reservations, transportation around the property, and other requests. His professionalism and attention were greatly appreciated.

The food was okay overall, but the front desk experience needs major improvement. The staff there seemed less attentive and not very interested in resolving guest concerns efficiently. Better communication and faster problem-solving would greatly improve the guest experience.

Business Family

10/10

Exceptional

10 May 2026

Jose

In General, everything about this resort is beyond 5 stars 🌟......the staffs, food, room and the hospitality is 100 stars in my book.

I'll definitely will be staying again next time !!!

Partner

6/10

Pleasant

09 May 2026

Sanise

Our room smelled so bad and they knew because one of the staff suggested we get a humidifier which did not help. The sheets had rust on them. The lamps were very dusty and the room was just outdated. Please make sure to bring Clorox wipes and wet wipes.

10/10

Exceptional

07 May 2026

Pam

Clean rooms with spacious bathrooms, clean pools / swim up bars, fun lazy river, and great entertainment at piano bar. Kids zone looked like a blast too. Friendly staff. Food not bad, fresh but as expected re: quality. Sandy swimming in the cove, bit rocky on the main area but still swimable. Overall great adults only experience, will definitely be back with the kids!

Partner

10/10

Exceptional

07 May 2026

Eda Julissa

El hotel muy acogedor y todo el staff fueron muy amables con migo en especial José Miguel el no ayudó con el cambio de habitación, reservas en los restaurantes especiales y cualquier pregunta que tuviéramos . Definitivamente José Miguel hace bien su trabajo y hasta de más para que estuviéramos satisfechos con nuestra visita .
Esperamos regresar pronto ❤️❤️

Partner

10/10

Exceptional

07 May 2026

Andrew

Had an amazing stay at El Beso Adults Only at Ocean El Faro. The resort was beautiful, the food was great, and the overall experience was exactly what I needed. A huge thank you to Jose Miguel for taking such great care of me during my stay. Jose Miguel was always attentive, professional, and went above and beyond to make sure everything was perfect. His service honestly made the trip even better. You can tell he truly cares about the guests having a great experience. Looking forward to coming back again soon.

10/10

Exceptional

05 May 2026

Anyelo

Todo estuvo excelente durante nuestra estadía. Las instalaciones, la limpieza y el servicio en general superaron nuestras expectativas. Queremos destacar especialmente la atención del conserje José Miguel, quien siempre estuvo muy atento a nuestras necesidades, brindándonos un trato amable y profesional en todo momento. Sin duda, su dedicación hizo nuestra experiencia aún más agradable. ¡Volveríamos sin pensarlo!

Partner

2/10

Poor

04 May 2026

Jorge

El hotel no sirve ,de hecho me tuve q largar desde q llegué ,todo es un caos,la comida pésima,moscas en los restaurantes,no hay nada de diversión,un hotel caro q no cuplé ni con el 2% de lo q promete
Y para colmo no le querían devolver mi dinero,si quieren tener una buena experiencia en República Dominicana no vallan a ese hotel

Partner

10/10

Exceptional

25 Apr 2026

Kelcey

Really excellent all-inclusive experience. Rooms are clean and comfy, loved the balcony. All amenities are thoughtful and food was delicious everywhere. Concierge service was an added bonus - thank you, Carlos Enrique for being so kind and welcoming!

Self

10/10

Exceptional

25 Apr 2026

James

The hotels swim up bars were great and the staff were very friendly

Family

8/10

Excellent

21 Apr 2026

Drexel

Lovely grounds! Beautiful room and hotel staff was nice. The upstairs hot tub took forever to fill up and the water was warm at best. The food was decent at the hotel. My favorite was the steakhouse and getting a fresh omelet for breakfast. Also, for the restaurants needing a reservation, it took a while for our helper to respond back to us with a confirmed reservation for the time requested.

Partner

10/10

Exceptional

21 Apr 2026

James

This adults only resort met my expectations for a 5 star experience with one exception: check-out procedures were much too time-consuming.

Friends

8/10

Excellent

18 Apr 2026

Kristian Liam

If you can get it for a good price it is a nice resort for the value