Dreams Macao Beach Punta Cana

Dominican Republic , Punta Cana
PUNTA CANA, Playa Macao
Show on Google | Website | Map

100 reviews shown

6/10

Pleasant

10 Mar 2026

Pina

Property was well kept and clean. The staff were friendly but the majority of the staff, especially the wait staff in the restaurants did NOT speak or understand English which made it very difficult. The front desk staff were a little pushy trying to upsell extras but I guess that is their job. Finally, out of the 62 people in our group more than half contracted some sort of norovirus which was not fun.

Family

10/10

Exceptional

07 Mar 2026

Alexis

We had a swim up suite and the staff and cleaning staff was amazing.

Friends

10/10

Exceptional

07 Mar 2026

Susan

We had a great time. Entire trip met expectations for the price paid for an all inclusive!

Family_with_children

10/10

Exceptional

07 Mar 2026

Leuvy

excellence service.

Partner

10/10

Exceptional

01 Mar 2026

Holly

This was a great location for me and my kids- so many activities if you want, or we could just relax on the beach. The staff were all Amazing!

Family_with_children

10/10

Exceptional

27 Feb 2026

Robert

Really good resort with really friendly staff and really good food. Beach is awesome and pools are really nice.

Family_with_children

10/10

Exceptional

27 Feb 2026

Robert

Very relaxing, fun place to stay

10/10

Exceptional

18 Feb 2026

Stephanie

great hotel especially for a 3 year old ..had a butler but didnt need one had lots of restaurants and pools we had a great time will come back

Family_with_children

10/10

Exceptional

18 Feb 2026

Joanna

We had an absolutely wonderful stay at the hotel. Everything was truly amazing from beginning to end. The service was excellent, the staff was incredibly kind, professional, and always helpful. Everyone made us feel welcome and comfortable throughout our vacation.

The atmosphere was beautiful, the resort was very clean, and everything was well organized. We really appreciated the positive energy and friendliness of all the people working there.

A special thank you to Yariel — he was outstanding. Extremely attentive, professional, and genuinely caring. He made our experience even more special and memorable. His attitude and dedication truly stand out.

We had a fantastic time and would definitely recommend this hotel to family and friends. Thank you for such a great experience!

Family_with_children

10/10

Exceptional

11 Feb 2026

Corey

Was one of the best experiences I’ve ever had. Thanks Dreams and the whole staff

8/10

Excellent

11 Feb 2026

Barbara

Staff was great - food meh.

Leisure Family

10/10

Exceptional

29 Jan 2026

jenny

Amazing

10/10

Exceptional

21 Jan 2026

Endrit

This is our second year in a row visiting and I think we’ll be back next year. Kids love it and the second year was even better, we easily acclimated and jumped right in with an excursion in buggies, second day there.
For the kids, the Entertainment team takes it to the next level. Not only does the entertainment team work their butts off on stage, but they run around running activities throughout the day, with enthusiasm, while also having a bit of time to stop and say hello; a fist bump or a high five with a big smile. Shout out to Victor OG, Baby Face and Johnny Bravo to name a few. The two ladies working the drinks by the preferred pool closest to the buffet, amazing little team. Overall, the staff is just above anything we have seen in our travels. Whether this is a Dominican thing or Hyatt is using fantastic motivating rewards, I’m not sure, but these people work really really hard and the majority genuinely want your stay to be amazing.
The beach has a waves but we actually had fun staying close to shore and jumping whenever the waves pass. Like a wave pool. The sand is wonderful.
The resort is not too large, but also not too small. It’s a perfect size. Water slide and lazy river area is fantastic and well staffed observing safety etc. Gym facilities are great. Buffet is right on, optimal. Eateries by the pools are perfect for a quick meal.
Whomever designed this place from Hyatt, fantastic job.
Give this place a try you won’t regret it. We hope to go again.

Leisure Family_with_children

10/10

Exceptional

19 Jan 2026

Steven

Friendly staff
Clean resort
Excellent beach
Great pools
Good Food
Ease of travels in general
No huge crowds

Leisure Family_with_children

6/10

Pleasant

17 Jan 2026

Theodore edward

My family and I go to the islands every winter for many years now we are not hard to please, but I think it is important to give an honest review because people really look forward to these trips and they should know what the place is really like. First the good, The grounds are stunning. Everything is very clean. The pools are great and pretty good poolside service. The employees try very hard. Anything you ask for if they can do it, they will do it or get it for you. Now the not so good. For the most part, the food in the restaurants is pathetic. We had to walk out of the one restaurant. The food took forever, and the filet mignon was so tough you could barely chew it. The portions are extremely small and you have to keep asking for more. The buffet was reliable and at least you could feed your family there. Also there is a lot of hard up selling which puts a bad taste in my mouth. And they had these stands and outside people come in and constantly approach you and annoy you to buy little trinkets, I thought that was disgusting after paying so much money to stay here.

Leisure Family

10/10

Exceptional

09 Jan 2026

Kyle Matthew

Great for large groups

Leisure

8/10

Excellent

08 Jan 2026

Jill

The Dreams Macao was great! The food was delicious, the staff was kind and helpful, the resort was clean and the grounds were well maintained!!

10/10

Exceptional

07 Jan 2026

Carlos

Me encantó que tiene fácil acceso a la playa 🏖️🏖️ 🏖️. Me encantó los bares alrededor y las diferentes opciones de bebidas y la excelencia y disposición del personal y los servicios, el aire acondicionado es excelente, las diferentes piscinas con las que cuenta alrededor, las diversidad de platos, la buena música ambiental, es una experiencia inolvidable, encantadora y satisfactoria...

Leisure Self

10/10

Exceptional

03 Jan 2026

Jennifer

Staff were very helpful and friendly.

10/10

Exceptional

30 Dec 2025

Samsam

Cleanliness, the BEACH, food was also great! Unfortunately my husband lost his phone on the trip. But overall a memorable and wonderful vacation with the family.

Leisure Family_with_children

10/10

Exceptional

24 Dec 2025

ian

Very well managed, staff super friendly and attentive. Only complaint too many movies in the kids club if don't want your littles on screen time.

Friends_and_family Family

10/10

Exceptional

19 Dec 2025

Qiaohong

Everything is good. Thanks

8/10

Excellent

18 Dec 2025

Nicole

The staff is very nice and friendly, what I didn’t like was the pool was dirty and theater had a lot of dust besides that everything was fine

Partner

10/10

Exceptional

15 Dec 2025

Jasmine

The staff were amazing. The resort and rooms were very clean.

Leisure Family

10/10

Exceptional

13 Dec 2025

Meredith

Amazing views, amazing staff! Made my proposal one to never forget! Very clean establishment!

10/10

Exceptional

11 Dec 2025

Barton

The staff is amazing. The beach is beautiful. Most of the food is very good. The room was clean and modern. The resort is well worth the money.

Leisure

8/10

Excellent

10 Dec 2025

janiah

This resort was great!

Leisure Family

8/10

Excellent

07 Dec 2025

Dmitry

Good facilities

10/10

Exceptional

02 Dec 2025

Bruno

Rocio at the front bar was awesome and very helpful. Hotel is clean and the beach is beautiful

Leisure Partner

10/10

Exceptional

01 Dec 2025

jakub

Service was amazing people are so nice and preferred club is Top 👌💪

8/10

Excellent

28 Nov 2025

Hector

Staff , room

10/10

Exceptional

28 Nov 2025

Raymond

Exceptionally courteous and responsive staff plus an amazing beach make for the ideal spot for relaxation in the sun. Numerous restaurants, bars and pools round out this all-inclusive resort.

Leisure Friends

6/10

Pleasant

28 Nov 2025

Jourdan

We had to switch rooms. The first room was dirty and had a construction view. The food was not that good. I got sick several times. The hotel itself is beautiful.

10/10

Exceptional

25 Nov 2025

Natalie

We had a wonderful time at the Dreams resort! Tony, our butler, was incredibly helpful and attentive during our stay. We ended up switching rooms due to some construction next door and the resort was very accommodating. This would be a great resort for families, there are kid friendly pools and activities each day. We took advantage of the spa and it was beautiful and relaxing, highly recommended. The late-night entertainment was fun and something to look forward to each day. Overall, we had a wonderful stay.

Partner

8/10

Excellent

25 Nov 2025

Jamie

Food was hit or miss. As a platinum member I didn’t get my bottle of spirits. The $200 resort credit was only for a few selected things. Wry clean resort and attentive staff. Could have used a bit more quality entertainment.

Leisure Family

10/10

Exceptional

21 Nov 2025

gaston

Best service

10/10

Exceptional

21 Nov 2025

Joy

The place was great, beach was amazing, excellent service and staff

Leisure Self

6/10

Pleasant

19 Nov 2025

Mary

My room front door was broken, couldn’t lock the doors unless i used my keys to lock it. Half of the items in the bathroom wasn’t working or looks broken like the mirror for your makeup and the knob for the shower. Also the bathroom always have a weird mildew smell. The shower drain always making sounds all night like it couldn’t drain the water. Room service was okay, except finding a metal string in my omelette that looks like it was from a metal sponge to clean the grill/stove, i told the supervisor about it, and they didn’t do anything about it. ALSO, if you use the app for collect tray, i would think someone is going to pick it up on the first request but NOPE, my dirty dishes from the room service will still be in the box for couple hours after claiming they “attended” my collect tray which they didn’t.

Also i felt like the resort can improve in securities because a lot of ppl were drunk in the nightclub looking for a fight with other people.

But i love the lobby bar, the bartender Jorge, and Rocio, are so good with making the drinks!

Leisure Partner

10/10

Exceptional

16 Nov 2025

Hector Jasser

⭐ An Unforgettable Stay at Dreams Macao ✨🌴

My stay at Dreams Macao was absolutely incredible. The attention to detail from every area of the hotel exceeded my expectations. The food and beverage quality was outstanding, and I especially loved the Italian restaurant — it was charming, elegant, and the dishes were exceptional. 🍝✨

I’ve been a loyal Dreams customer for years, having previously stayed at Dreams Onyx and Dreams Cap Cana, but I can honestly say that this property has been my favorite so far. 🌟

I also want to highlight the excellent service from my butler, Dargeny, who was always attentive and ensured everything went smoothly throughout my stay. Additionally, Marcelo Landy consistently went above and beyond to make sure my family had fun and enjoyed wonderful experiences during our time at the resort. 🙌💙

Overall, this was an unforgettable stay, and I truly look forward to returning soon. 🏖️✨

Leisure Family_with_children

6/10

Pleasant

11 Nov 2025

Shaun

The room was clean and orderly. The staff was friendly, but mostly non english speaking.

8/10

Excellent

11 Nov 2025

aldo

Very good staff, the service is very good. Wanderline was so nice and very helpfull with everything.

Note: This hotel is very good for go with children, not for couples. And if you go, highly recommend get the preferred club.

Leisure Partner

4/10

Poor

05 Nov 2025

Jimmie

It rained every day we were there. I know that was out of the resorts hands but it still put a damper on our trip. Also the sales presentation/pitch also took most of my day. I don't think that should be a part of anyone's stay. Even though they were polite it still felt very much pressured.

4/10

Poor

04 Nov 2025

Natasha

The room was in poor condition, the bathtub was dirty, the bed was broken, the toilet overflowed, and the outlets didn’t work. These weren’t isolated issues; they happened on three separate occasions, and each time I had to call twice just to get someone to respond. Even then, the problems were barely addressed.

I requested cleaning and maintenance multiple times, left for hours, and returned to find nothing done. The service was consistently unprofessional; staff were dismissive and rude. At the buffet, an employee rolled their eyes when I asked a question, and when I tried to order room service for the first time, I was rudely asked if I was “ordering again.”

If you don’t upgrade to Preferred, they treat you like you don’t matter. I know this because I stayed as Preferred for two nights, then switched to non-Preferred to be with the wedding party — the difference in treatment was night and day. Staff seemed more focused on upselling and squeezing every dime out of guests than providing decent service. For an “all-inclusive” resort, it’s ridiculous how much they try to upcharge.

Overall, the experience was unacceptable. The lack of cleanliness, maintenance, and courtesy made my stay frustrating and uncomfortable. I will not be returning.

Leisure Friends

10/10

Exceptional

30 Oct 2025

Claude

👍👍👍

10/10

Exceptional

29 Oct 2025

Susan

The

10/10

Exceptional

27 Oct 2025

William

The property was beautiful and I definitely recommend anyone to go there.

Leisure Friends

10/10

Exceptional

25 Oct 2025

Javon Matthew

Beach he was unobstructive very good bar drinks

Leisure Family

10/10

Exceptional

23 Oct 2025

Nate

Staff was amazing and made the entire stay worthwhile. Everyone was kind, friendly, and went out of their way to make my stay comfortable and fun. Can't say enough good things

Leisure Friends

10/10

Exceptional

23 Oct 2025

Alan

10/10

Exceptional

21 Oct 2025

Ana

Everything in excellent 😃

Leisure

6/10

Pleasant

14 Oct 2025

David

Property is great. Most of the staff are very nice and helpful.

Food is hit or miss. Ignore the sushi stuff it's always hot and humid so eat that at your own risk.
Getting the preferred rooms will make the experience so much better.

I had some money in my bag in the room and when housekeeping cleaned the room they went thru my bag and took all of the money.

8/10

Excellent

14 Oct 2025

Evelyn

I really enjoyed the entertainment staff who made the stay extra enjoyable. Tairi, Mosquito and Diamond were very joyful and friendly with us and our family. They went above and beyond to make sure we had an amazing time there. I would definitely recommend it to anyone who wants a resort experience and I would return as well.

Leisure Family

6/10

Pleasant

09 Oct 2025

Jenny

My room did not has Ocean view, the hotel is pretty, it is a great installation, peopl

10/10

Exceptional

08 Oct 2025

Julio

Very nice property, well appointed rooms. Food was very good and the staff very polite and attentive.

Leisure Partner

10/10

Exceptional

06 Oct 2025

Mauricio

The staff go above and beyond, to make the stay a delightful experience.

Leisure Partner

10/10

Exceptional

03 Oct 2025

Daniel

My room was clean and a beautiful view, staff were very friendly.

Leisure Family

10/10

Exceptional

29 Sep 2025

Michael

Great staff, clean rooms, excellent service

Leisure Partner

8/10

Excellent

24 Sep 2025

julio

The service provided by most employees is great. Changing our room at check in took a few hours. Food is not that great

Leisure Partner

10/10

Exceptional

23 Sep 2025

Veronica

Great service

10/10

Exceptional

23 Sep 2025

Elizabeth

Beach view very nice. The room is very clean. The staff is very very nice

Self

10/10

Exceptional

23 Sep 2025

Luz

5 stars

Partner

10/10

Exceptional

22 Sep 2025

Yesenia

Beautiful Ocean view and Family friendly

Leisure Family_with_children

10/10

Exceptional

20 Sep 2025

Veronica

Excellent service

Leisure Family

10/10

Exceptional

18 Sep 2025

Alexandra

Excellent

6/10

Pleasant

16 Sep 2025

Bethania

I didn’t receive the room upgrade. The room was so far at the end. A lot of walking around then difficult to find a staff for help. I asked for late check out but the response was if available will be extra charge. Other hotels 🏨 are more flexible.

Family

10/10

Exceptional

12 Sep 2025

Maria

Nuestras vacaciones en Dreams Macao han sido memorables. El recinto esta muy limpio y la comida excelente. Nos sentimos muy seguros porque hay seguridad por todos lados. Queremos agradecer a varios empleados que su trato hizo la diferencia. En los restaurantes el servicio de Bileile y Maribel fueron excelentes, siempre pendientes a nuestra mesa y muy amables. También Eduardo siempre atento que nuestro mini bar no faltara nada, su servicio eficaz y amable hizo la diferencia. Todo el personal en general es muy atento y nos sentimos cómodos, regresaremos pronto. Familia Reguera y Hernandez.

Leisure Family_with_children

10/10

Exceptional

10 Sep 2025

Luis

Everything is good

10/10

Exceptional

07 Sep 2025

Damion

The property was very clean, & the staff was pleasant, & very helpful. Every restaurant was nice, talkative, & the food was excellent. The short distance from room too restaurants was excellent. They gave me an upgraded room, & the staff for room service, breakfast, all our requests was excellent. Very safe resort, will return!

Leisure Partner

10/10

Exceptional

06 Sep 2025

Christine

It was amazing! I’m especially grateful for Alex. He was so kind to me and very very helpful. He went above and beyond for me. This place is wonderful!!

Leisure Self

10/10

Exceptional

05 Sep 2025

adelisa

loved that place

Leisure Family

10/10

Exceptional

04 Sep 2025

Eliezer

Recommend 100%.

Leisure Family_with_children

10/10

Exceptional

02 Sep 2025

Christine

The staff is amazing!! I traveled alone for a wedding and felt completely safe and comfortable. They really take of you and the staff is second to none. Worth every penny!!

Leisure Self

8/10

Excellent

31 Aug 2025

Alberto

This overall was a good stay. All the staff were very friendly, outgoing, and helpful. I only had one problem where I went to the buffet (World Cafe) my second day staying here and I asked one of the waiters for a bottle of water and she looked irritated as I do speak Spanish and never came back to my table (I wish I remembered her name) , but every other staff member here were the definition of what hospitality stands for. If you’re looking for a more optional resort or more activities than I don’t really recommend. As they host shows at night and activities during the day, but overall the resort is a smaller resort and you only have access to certain areas or pools if you aren’t preferred guest. When it’s busy especially on a Saturday it can become overwhelming trying to find a nice spot for your belongings in the infinity pool area. This past Saturday which was yesterday I literally had to grab towels 3 different times as I sat them in bleachers and enjoyed time in the pool with my family and other guests where just taking them repeatedly. Not the staff fault, but it was annoying as other parents in the pool area should’ve been more considerate as I turned around and seen a younger boy with the towel I had in the bleacher where my belongings were and not a single word was mentioned to the kid by his parents! All restaurants were phenomenal, room service can also be a bit better! My room was very clean, but the toilet tank in the room kept filling even when not in use here!

Leisure Family_with_children

10/10

Exceptional

30 Aug 2025

Clotilde

Amazing staff, beautiful resort.

Leisure Family

10/10

Exceptional

25 Aug 2025

Elizabeth Del Socorro

I had such a great time in Dream Macao, everything was amazing specially the people who were in charge of entertainments and activities wow they were amazing! Diana, William, Marcos, Rosa, Betty, Lindura, Mosna, LeBron, Victor, Diamond and Jhony! Thanks to all for the great time!!

10/10

Exceptional

25 Aug 2025

Francisco Rolando

Great staff. The hotel was kept clean. And great amenities.

10/10

Exceptional

25 Aug 2025

Tina

Amazing resort! I wasn't able to use my resort benefits and such only because I was there for a wedding and with my kids. We were busy, but it was a beautiful hotel and stay! I can't wait to go again with just my husband and me!

Business_and_leisure Family_with_children

8/10

Excellent

24 Aug 2025

Barry

Best part was the staff. They allowed us to leave at 5pm. No charge. They gave us a room to shower in before we went no charge. They were completely wonderful to us through our stay.

The negative. There phone system. Press delivery for food kept ringing no answer. Front desk kept ringing no answer. Wanted help with the bags pressed bell captain. Kept ringing then went dead. Guys you have to fix this.

Leisure Friends

10/10

Exceptional

22 Aug 2025

Kelvin

It was a beautiful environment. Great weather

10/10

Exceptional

21 Aug 2025

Anne Louise

Been both to Dreams Macao and Secrets Akumal which are both Hyatt and similar restaurants and amenities.
Very similar -All Inclusive but Dreams is family which was needed for this trip! It worked out well and all employees were quite accommodating to all of our needs. Great experience.

10/10

Exceptional

19 Aug 2025

Maria

The food was great so many options and rooms were spacious with comfortable beds room service is fast and delicious

Leisure Family_with_children

10/10

Exceptional

17 Aug 2025

William

We had an excellent stay at Dream Macao! The property was immaculately clean, and the staff were incredibly friendly and welcoming. One of the highlights of our stay was the entertainment crew that ran the activities around the pool. Willian, the entertainer, was absolutely fantastic! He kept our group engaged and made sure we were all having a great time. His energy and enthusiasm were infectious, and we thoroughly enjoyed the pool activities. Overall, we were thoroughly impressed with Dream Macao, and I would highly recommend it to anyone looking for a great hotel experience. Five stars isn't enough - we'd give it even more if we could!

Leisure Family_with_children

10/10

Exceptional

16 Aug 2025

Tatiana

Excellent services the restaurants were very good best part you have do reservations the preferred club is worthy. The place is wonderful family friendly

Leisure Family_with_children

10/10

Exceptional

15 Aug 2025

Jenell

Bed was very comfortable, plenty of food options. I would say some restaurants are better than the others.

Leisure Family

8/10

Excellent

13 Aug 2025

Karina

Amazing food

The food was outstanding, truly the best I have ever experienced at an all-inclusive resort. The service was exceptional — we were upgraded and received truly amazing treatment from all the waiters and staff.

On the downside, the bed was not comfortable, and the air conditioner was quite noisy. Also, from an eco-friendly perspective, it was disappointing that all drinks were served in plastic cups instead of glass.

Friends_and_family Family

10/10

Exceptional

12 Aug 2025

Rosanlli

Amazing food and attentive

10/10

Exceptional

10 Aug 2025

Jaiwan

The service at the slide was great my daughter love the slides, Willy the waiter that was serving myself and family our beverages was excellent. Our last day at the hotel he was off and my daughter miss him the most. He was so kind to myself and family. We can’t not say enough nice things about him. The waiters are all the restaurants were very nice and willing to explain things to us since Spanish isn’t our first language. The lifeguards at all the pools was very attentive and made use everyone was safe.

Leisure Family_with_children

8/10

Excellent

04 Aug 2025

Vladimir

Everything we love

Leisure Family

10/10

Exceptional

04 Aug 2025

Hendrik

Very nice place

Leisure Family

10/10

Exceptional

03 Aug 2025

Raul Gudino

The only word that can describe the resort perfect very clean inside and outside Customer Service out of this world, food, Very Good entertainment, Very Nice, especially housekeeping and entertainment. A special person called named summer, and her dance partner ❤️

Leisure Partner

10/10

Exceptional

03 Aug 2025

Israel

Best resort I’ve ever stayed !!

Leisure Partner

10/10

Exceptional

02 Aug 2025

Yoslaine

Customer service is more than excellent. Food not great, but staff is excellent.

Leisure Family_with_children

8/10

Excellent

01 Aug 2025

LEYANIS

En general la pasamos bien la playa muy bonita y limpia. La habitación necesita un update. Muy deteriorada .

Leisure Family

10/10

Exceptional

31 Jul 2025

Yunier

I absolutely loved everything about our stay at Dreams Macao Beach! The resort is breathtaking, the atmosphere is relaxing, and the service was truly exceptional from beginning to end.

A special thank you to Narquin and Rafaelina, who were incredibly attentive and kind throughout our stay. Our mayordomo, Jimmy, went above and beyond to make sure we were comfortable and had everything we needed—he truly made our trip feel effortless and luxurious.

We also had the pleasure of being assisted by Ricardo during our romantic dinner on the beach, and he made the evening so much fun and memorable. Every detail was perfect, and his energy and professionalism added a special touch to an already magical night.

Highly recommend Dreams Macao Beach to anyone looking for a beautiful getaway with top-notch service and amazing staff. We can’t wait to return!

Leisure Partner

10/10

Exceptional

31 Jul 2025

Bryan Javier Cruz

Rooms were completely confortable, multiple dining areas and service for workers excellent.

Leisure Family_with_children

10/10

Exceptional

26 Jul 2025

Omobolaji

Dreams Macao is a vey lovely resort, so many things to do, lovely staffs, so clean and the food is top notch as well. Domingo is our butler and his professionalism is on another level. My teen daughters enjoyed this resort so much. We will be back again.

Leisure Family

8/10

Excellent

20 Jul 2025

Kristin Leeanne

We lived the property and all staff. Everyone was welcoming and accommodating. We did not like the italian restaurant.

Leisure Family

10/10

Exceptional

16 Jul 2025

Michel

Good

10/10

Exceptional

15 Jul 2025

David

Excellent stay

Leisure Family

10/10

Exceptional

15 Jul 2025

Miguel

The only thing I didn’t like it was the check in process. We were so tired and we got in the property around 2:30 and the check in start at 3pm. We got our room at 4:30pm. I lost that day because of the check in process. Other than that, I was impressed with the people that works there. They had a great attitude and always happy. The food was another surprise. It was really good. Buffet, Italian, French and the Japanese were great. I didn’t try the other places. The beach was a little crazy with the waves, but it was fun for adults and older kids. For a family with small kids, it is great place, because they have a kiddy water park and full water park for older kids and adults. Definitely recommend this hotel and I am coming back for sure.

Leisure Family_with_children