Playa Palmera Beach Resort

Dominican Republic , Punta Cana
Punta Cana, Blvrd Andi Las Vegas Numero 1 Uvero Alto
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100 reviews shown

10/10

Exceptional

03 May 2026

Gisselle

Everything is excellent and clean and perfect the apartment and also I wanna recommend for the service at great service and the front ARON deck they have an excellent service too Nataly bartenderMaribel the best massage in the world I recommend for everybody Maribel,Ariel de los Santo the bartender y Melvin maniger I RECOMMEND FOR EVERYBODY GO IN THIS PLACE IN THE VERY GOOD EXCELLENT SERVICE MY RECOMMEND TO RENT THE GOLF CART

Family

10/10

Exceptional

05 Apr 2026

Frederick

Great place to stay with family. Quiet and pool is clean. Private beach is walking distance. Shuttle is available all the time. Some fixtures in the unit needs upgrading, like the shower and taps started to have some rusts. Shower did not have hot water. All the rest was great!

Family_with_children

10/10

Exceptional

02 Apr 2026

Brittany

I was traveling solo and the resort and staff made me feel very safe. Highly recommend. And I love that once you get there they have excursions for you to book through them so that made me feel even safer. I already had one excursion booked through another site, but I did take advantage of another tour they had available which was a boat party and that was amazing. The concierge lady named Myaaa I believe was very helpful through my whole day and the receptionist Aaron and the young lady was very helpful as well during my stay highly recommend this resort and they do have restaurants on the resort that are pretty delicious as well and access to the beach was so amazing.

Self

10/10

Exceptional

01 Apr 2026

Nyishequa

AMAZINGGG LOVED AND ENJOYED EVERY BIT OF IT , WOULD DEFINITELY BOOK THIS AGAIN👌

Partner

2/10

Poor

30 Mar 2026

Rosalinda

This place was absolutely disgusting, loud. Dirty, mosquito ridden. Just a rip off in every single way

Friends_and_family Family

8/10

Excellent

30 Mar 2026

Sebastian

Good to stay

Partner

10/10

Exceptional

25 Mar 2026

Johanna

Clean room, clean pool. Awesome hospitality

Friends

6/10

Pleasant

19 Mar 2026

Anastaica

The rooms don’t include basic necessities e.g wash cloth, proper towels. The towel are torn up and the prices of food on the resort are extremely overrated, leave the resort & go to the main area. I was referred by a local to visit Noah Restaurant, it was amazing & the prices are clear VS the resort everything is in pesos, so u get tricked easily. Workers at the resorts are nice & helpful.. also, the location of the resort is far away from the main area abt 50 mins out. The ride from PUJ to the resort is abt an hour..

Partner

8/10

Excellent

15 Mar 2026

Deborah Lynn Ring

I went to the beach. No hot tub. Did not get in the pool. The room was clean. I did not eat at the restaurants other than Coco Mar.
I planned my trip and airfare through Expedia. I enjoyed the trip a lot and plan on going back again next year

Self

10/10

Exceptional

23 Feb 2026

Pedro

clean very comfortable

Family_with_children

8/10

Excellent

21 Feb 2026

Marae

It was good but stayed previous year and it was better. No safe in room. No cleaning service that is an Upcharge. The staff did not seem as happy. Restaurant on beach is gone besides that everything else was wonderful.

Family

6/10

Pleasant

19 Feb 2026

Shruti Dharmendrabhai

It was okay.. not good and not bad

Partner

8/10

Excellent

15 Feb 2026

Scot

Clean room. Very friendly staff. Budget friendly place to stay if higher priced resorts are out of budget

Friends_and_family Family

10/10

Exceptional

03 Feb 2026

William

This is a wonderful resort. We stayed for 2 weeks and the first week was excellent. The second week we needed to change penthouse suite as there was something wrong with out jacuzzi then the second penthouse suite we couldn’t use the jacuzzi as you would get a shock as soon as you touch the water they showed up right away to fix it. But as soon as we went to use it it would shock again. So we never had a jacuzzi for halt our stay.

Leisure Family

8/10

Excellent

11 Jan 2026

Xahra

Overall a nice hotel. Both pools were clean and fun for the kids, the beach was beautiful (about a ten minute walk from our room), The rooms were clean, the kitchen fairly well equipped. Cleaning supplies would have been nice given you have to pay for room cleaning. More dining options would have been good but the available options were decent in quality. It was great having a supermarket in the resort, albeit a fairly small one. The staff were nice and helpful, although checkout did take an hour. A great option for the price. We enjoyed our stay.

Leisure Family_with_children

8/10

Excellent

01 Oct 2025

Megan

I have stayed here many times and I love it!

The staff here are helpful, knowledgeable and kind. They know you by name and are always smiling when they see you return! Reservation, concierge and cleaning staff make sure you have everything you need and take good care of you.

Lovely apartments with beautiful property - amazing beach and clean pools just outside your doorstep. As someone who likes to cook they have great kitchens in the open concept apartments!

Just a few minutes walk from the gym, supermarket, multiple restaurants, barbershop and disco. Everything you need is close by.

Would recommend if you’re looking to avoid an all inclusive resort with a more chill vibe! Excellent choice for a relaxing but fun vacation.

I will definitely return in the future :)

Leisure Family

10/10

Exceptional

17 Sep 2025

Adriany

Love the place everything was perfect

Leisure

10/10

Exceptional

07 Aug 2025

Ana

Food options

10/10

Exceptional

27 Jul 2025

Elmer

Excellent

Leisure Family

8/10

Excellent

21 Jul 2025

Carolyn Denise

I really enjoyed my stay the Concierge Micker was absolutely amazing. He really did take care of us our whole stay while in Dominican. I rate him a five Star Super Host.

Leisure Family

8/10

Excellent

16 Jul 2025

Juan Divanny Correa

The apartments are very nice, they look new. The pool could have been a little cleaner but it was fine

Leisure Family

10/10

Exceptional

12 Jul 2025

Erin

Beautiful property - kind and helpful staff!

8/10

Excellent

12 Jul 2025

Erin

Close to beach, many food options, friendly and kind staff. Always have a great time and love staying here! Will return :)

Leisure Family

6/10

Pleasant

11 Jul 2025

Megan

I’ve stayed here a number of times in the past. I’ve always enjoyed my time - the property is safe, has convenient grocery and restaurant options and is only minutes from the beach. Staff are friendly and attentive for the most part and I love staying here.

During my last two visits the apartments I stayed in were disappointing. Ive noticed a change in the upkeep of the properties in the last 6 months. Check-in took a full hour. Other than that I was happy and will return.

6/10

Pleasant

07 Jul 2025

ALEXANDRE

Okay hotel, nothing included really, pretty much in a ghost town. Not much to do around.

Leisure Partner

4/10

Poor

02 Jul 2025

Melissa

There was a water bug in the pool. We ask the office to clean it and it was never cleaned. This took away two days we could have gotten usage out of the pool. We have a six year old who wanted to go into the pool and was scared. We left the pool and check periodically to see if it was cleaned and it was not.

Leisure Family_with_children

8/10

Excellent

13 Jun 2025

Melissa

I rented the penthouse with hot tub, and when I got there the room they took us to was a penthouse no hot tub. I showed my itinerary and they even told me to call Expedia to show them what I purchased and Maria wanted to argue that it wasn’t what I choose and that she was the manager. I again called Expedia to send me over the amenities included and sure enough the hot tub was on the booking. It took 2 hrs for us to get in the correct room. There was no need to argue about what I did or didn’t purchased especially being our first time there. Our concierge was kinda annoyed by the whole situation but after we got settled in the correct room it ended up being great!! Lack of customer service skills for sure. The beach and workers there were great!

Leisure Friends

10/10

Exceptional

07 Jun 2025

Amanda

This place was very nice very comfortable
Every worker was friendly and you have every needs there you can think of

Leisure Family_with_children

8/10

Excellent

30 May 2025

wilmary

It has a lot of good accomodations, very close to the pool

Partner

10/10

Exceptional

19 May 2025

DJACELIA SHANTEAH ARNASON

Absolutely one of the best experiences I have had. This resort exceeded my expectations, especially for the price. I am already looking for another opportunity to come back. Staff are very polite and friendly, food was delicious, and the beach was amazing. Several bilingual staff to support me but Jefferson was hands down an integral part of my trip. He is a delight and kept in contact with me throughout my staff to ensure everything was perfect for me. 10/10

Leisure Friends

8/10

Excellent

19 May 2025

Megan Mary

Safe. Clean. Beautiful. Close to beach and amenities.

Leisure Partner

10/10

Exceptional

06 May 2025

Elizabeth Sanchez

There should be a grocery market with more options and not too expensive nearby

Leisure Family

10/10

Exceptional

05 May 2025

Elizabeth

Nice place to stay . I like

10/10

Exceptional

28 Apr 2025

Euniel

Great service

2/10

Poor

20 Apr 2025

Rana

Playa Palmera Beach Resort in Punta Cana, Dominican Republic, may look appealing in photos, but I strongly recommend doing deeper research or choosing a different resort if you’re looking for a truly relaxing and enjoyable stay — somewhere that delivers on its promises, values its guests, and takes customer satisfaction seriously. Unfortunately, Playa Palmera did none of that.

Leisure Partner

8/10

Excellent

20 Apr 2025

Angelica

I loved everything except there aren’t comforters on the beds. And sleeping with AC every bed should have comforter or at least extra sheets.

Leisure Family_with_children

10/10

Exceptional

17 Apr 2025

Luis

Good

8/10

Excellent

15 Apr 2025

Latisha

It was a decent stay. Good value and location. I would book again

Leisure Partner

10/10

Exceptional

13 Apr 2025

Allison

Always a great time!!!!

10/10

Exceptional

07 Apr 2025

Jennifer

I really enjoyed the fact that even though it’s a pretty big space you couldn’t tell. It was quiet and peaceful and the workers are very nice and friendly. Will definitely go back because I felt so secure and safe with my two boys. Loved it.

Leisure Family_with_children

8/10

Excellent

04 Apr 2025

Melissa

They should provide more details about what is offered and share more information on site

Leisure Partner

8/10

Excellent

03 Apr 2025

Sio

It was a great stay

Leisure Friends

6/10

Pleasant

28 Mar 2025

Melissa

The staff was wonderful, and the facilities were very nice, but the place seemed mostly deserted. On the plus side, it was easy to get a beach lounger, but it was just kind of a weird vibe. But then the last day, we went to get breakfast at the beach, and the restaurant was being torn down, and there were military guys standing around. Just bizarre, and the staff couldn't tell us what was going on. Later in the day, we were at the pool, and the bar was out of everything except rum. After leaving, we found a news article that the resort didn't get some permit that was required, so if booking I would be worried the whole place is going to be closed down. We had a good time, but at the end things seemed really fishy. Hopefully it all gets sorted out.

Leisure Partner

10/10

Exceptional

24 Mar 2025

Nakysha

This was my first stay in Punta Cana and I loved it. The property staff were helpful and attentive. There was a language barrier, but overall the property was amazing. Rafael and Maya from concierge were extremely helpful.

The only downside of the property was the mosquitoes in the room. I kept getting bit, but that did not change my experience. I will definitely be back.

Leisure Friends

6/10

Pleasant

24 Mar 2025

Christine

The resort overall is good, with excellent location and so much potential.
The management and the services however bring the prestige of the place down immensely.
The staff although kind, is not helpful at all, and that applies to reception and concierge.

It took 5 days to have a broken shower replaced despite several reports and people coming to the apartment WITHOUT any tools to 'have a look'. This was urged through concierge in person and through WhatsApp, where we were being ignored, as well as reception telling us to make sure to be in at certain time 3 times to ensure someone can come in, and nobody shoed up and we waisted the whole day waiting.
Another concierge has 'booked' a trip for us to Monkeyland with a small baby, only she FORGOT to put us on the list despite us asking several times if all was confirmed, and the coach refused to take us, resulting into the female concierge having to drive us to the town herself to catch another bus.

The reception staff although kind and nice is not much helpful in resolving any issues or advising on nearby activity options etc.

Restaurants food is average to good, but the service is extremely slow, and we waited 1.5-2hrs or more for a simple meal each time we visited any of the restaurants in the resort, which has made us jist want to cook ourselves.

The state of the resort itself is a shame, could be taken better care of the surroundings as well.as the apartments. The pools looked not maintained at all, with dirty water an

Leisure Family

10/10

Exceptional

21 Mar 2025

Ashley

I loved my stay at playa plamera. The reviews don’t do this resort justice. Everything was fantastic and I will be staying there again.

Leisure Self

8/10

Excellent

18 Mar 2025

Mayra M

House keeper need to be more happy and smile more. They looked angry and frustrated.
It’s a beautiful place very expensive. They take advantage of Americans money wise.

Leisure Family

8/10

Excellent

17 Mar 2025

Omotayo

Value for money

Value for money. We needed extra service and called the Resorts many times beforehand but The Manager didn’t picked the phone.

When we arrived, we tried to speak to some to help us last minute but it seems most of the staff are a bit overworked and got too much to handle.

However, BIG THANKS to the (Curacao) Lady at the reception for her excellent customer service. Went overboard to see us happy, answered all the questions with smiles and always friendly whilst under pressure, your company is lucky to have you.

Thank you to Jefferson as well for looking after us, such a lovely professional guy. I appreciate you both.

Partner

10/10

Exceptional

15 Mar 2025

Umesha

Very nice hotel and the staff are really nice and treat with lot of hospitality. We had very nice experience stay for 6 nights - 7 days. We recommended in our big circle of friends

Leisure Family

10/10

Exceptional

15 Mar 2025

Denis

Good variety of food, great friendly and accommodating staff. Amazing beach where you can walk for miles.

Leisure Partner

8/10

Excellent

12 Mar 2025

Bradley Kenneth

I really enjoyed my stay. The staff was very helpful and the all around service was great. The beach was beautiful but the choice of music and volume there was very annoying. Some of the rap songs were not appropriate for children. Some low volume island music would have been nice.

10/10

Exceptional

10 Mar 2025

Wanda

Qish there was an incentive for returning customers

Leisure Partner

8/10

Excellent

09 Mar 2025

Windsor

Hot water is problem, but it was a good location it serve my need

Leisure Self

10/10

Exceptional

09 Mar 2025

Ronn Kurien

Very well maintained and clean property. Good and friendly staff. However, only a few can speak English. It was a bit difficult to communicate with the cleaning staff but we were able to manage. Beach is just a few mins walk. Would definitely recommend!

Friends

10/10

Exceptional

06 Mar 2025

DAngelo

Great

10/10

Exceptional

03 Mar 2025

John Howard

Resort was not crowded, beach was nice and plenty of swimming pools. Tesort has courtesy carts to pick you up and transport you to beach or main shop area.

Leisure Family

10/10

Exceptional

02 Mar 2025

Karen

I had an amazing experience at this hotel. From the moment we arrived the staff was super friendly and always ready to help with anything we needed. The room was clean and really comfortable which made our stay even better. I would definitely come back without a second thought. Highly recommend it for anyone looking for a warm and quality place to stay

Leisure Family

10/10

Exceptional

01 Mar 2025

Ivea

We enjoyed the penthouse apartment. The staff was very friendly. Rafael the concierge was so helpful and very quick to respond to every request. The transport drivers were fun and friendly. The food was delicious. Coco Mar restaurant at the beach served a variety of delicious meals. The beach was amazing.

Leisure Partner

8/10

Excellent

27 Feb 2025

Marie D

We had a great time. wish more people went out but it was still good

Leisure Family

6/10

Pleasant

23 Feb 2025

Colleen

The language barrier was a problem They didn’t understand English hardly at all. The choice of restaurants was very limited. The little grocery store was very limited with fresh vegetables and fruits. The pools outside the apartments became very dirty with algae green and disgusting

Leisure Partner

10/10

Exceptional

22 Feb 2025

Fabrizio

If you have a family and you want relax this is the place for you

Leisure Family_with_children

10/10

Exceptional

19 Feb 2025

RONALD

Had an absolute ball on this Resort. All of the workers were great. The apartment was nice and clean up-to-date. I decided I will be going here once a year for my birthday. Will be bringing my entire family next time.

Leisure Self

8/10

Excellent

17 Feb 2025

Matteo

I liked the views it was beautiful wish they had more to do on the resort

Leisure Partner

10/10

Exceptional

16 Feb 2025

Eric

Surprisingly amazed with the service at reception and on site. Very safe and unique complex for us to layover for one night due to snow fall flight delays for our return flight after staying at Grand Serenis

8/10

Excellent

14 Feb 2025

Alexandra

Davidson the concierge was excellent!! But the staff generally don’t care

8/10

Excellent

13 Feb 2025

Robert

The apartment was great and the staff was excellent.
Always a large golf cart going by which always asked if you needed a ride to the beach, etc.
And the staff was not pushy for tips, as in some places. They realize you are there to have fun, and do not want to think of tipping every time you get a ride or directions.
The restaurants are a bit expensive, but they have good family priced options too…a chicken place that was nice and pizza, etc.
Very secure, with guards patrolling.
The beach was nice, with enough beach chairs and umbrellas (no cost).
Beware of some rocky areas in the water…Macao beach water/sand is better, but you have too many people trying to sell you stuff.
Biggest issue is that it is far from Punta Cana.
As well, you need from 20-60 minutes to get to any excursions…
We did a Buggy ride through the mud to the Macao beach, which was fun, but no Ubers would come to get us…Finally talked to a staff member getting off work, and he took us back to make some cash.
All in all this place is very nice, but be reminded of the distance, etc.

Leisure

4/10

Poor

11 Feb 2025

Verified traveler

The very first day the electricity kept turning off. The water in the shower was all over the place.The bathroom was very dirty it look like they never cleaned there before. I was there for like 10 days and i complained about how the lady never came to cleaned but they did not do anything about it. I can go on and on but its just really to much.

10/10

Exceptional

10 Feb 2025

Luzmaria

Property is on the beach which is convenient and beautiful, food was delicious was not overcrowded. My concierge Jefferson made my stay very comfortable. Felt like I was home away from home.

Leisure

8/10

Excellent

03 Feb 2025

Goldwyn

Very pleasant, calming and secured.

Leisure Friends

8/10

Excellent

02 Feb 2025

Abhijit

Enjoyed my stay here. Beach is nearby. Some mosquitoes in the room. The supermarket store inside the property is not well stocked at all to buy provisions in case you ant to cook. The pools are excellent.

Partner

10/10

Exceptional

29 Jan 2025

Liudmyla

Cozy and not very big resort. We loved the beach, better than in big expensive resorts. Food is good. We also loved our penthouse. We got all we need. Not too much amenities, but perfect for chill and relaxed vacation.

Leisure Partner

6/10

Pleasant

28 Jan 2025

Dan E

Nice pools and gym...water for the showers wasn't hot enough...amenities were limited

Leisure Self

10/10

Exceptional

25 Jan 2025

Jerry

Very nice location
Rafael was very helpful

Leisure Family

8/10

Excellent

24 Jan 2025

Marvette

Very relaxing and convenient, only far from all the shopping malls
But i would stay there again

Leisure Family

10/10

Exceptional

12 Jan 2025

raymond

Great vacation

Our stay was good. Room was nice as well Resort

Friends_and_family Family

10/10

Exceptional

12 Jan 2025

Manuel

Nice place to relax.

Leisure Family

4/10

Poor

07 Jan 2025

Deepak

Staff is not good. AC didn't work for 3 days out of 4 days stay. Reported it multiple times and they never fixed it. Staff just used to pass on the request from 1 to another. At the time of check out manager said that they would do something for this but never did anything. Food options is very limited for vegetarians. Not too much options for dining around the area too.

Leisure Family

4/10

Poor

07 Jan 2025

Heather

The beach was beautiful and perfect. There was plenty of seating and kids loved the beach area. Accommodations were fine, pools are large and clean but cold. This resort is only good for those who want to do nothing but sit on beach or at pool with nothing going on. There are no themed parties at the monkey bar, nothing for kids to do during day or night. Dining options were limited as well as menu options at the restaurants. Pictures are exaggerated as the place is dated. Supermarket area also had limited options. Would not go again.

Leisure Family

10/10

Exceptional

03 Jan 2025

Gabriel

Very nice

Leisure Family

10/10

Exceptional

28 Dec 2024

Farzana

It was nice staying there

10/10

Exceptional

27 Dec 2024

Dwight

This is a residential area tailored for short-term rental. The apartment was beautiful, excellent services, beautiful beach and a variety of good restaurants.

Leisure Partner

10/10

Exceptional

23 Dec 2024

Carlens

Highly Recommended.

Business_and_leisure Partner

10/10

Exceptional

10 Dec 2024

Gila

We loved our stay!!

Leisure Partner

10/10

Exceptional

10 Dec 2024

Diogenes

Very friendly environment ya guys will love it

8/10

Excellent

10 Dec 2024

Lisa cowar

Nice place

Leisure

10/10

Exceptional

05 Dec 2024

Daven

Me encantó como todo era tan accesible para poderse movilizar y las personas muy amables y entendian nuestro vibe

Leisure Family

8/10

Excellent

03 Dec 2024

Anya

Beautiful property! Pizza is really good too.. the room had a stench but I guess it’s because it is closed up and the AC not on. Had a few mishaps, like AC issue but they rectified ASAP.

Business_and_leisure Family_with_children

10/10

Exceptional

02 Dec 2024

Jaqueline

Great location nice apartment and nice beach

Leisure Friends

10/10

Exceptional

24 Nov 2024

sandra

I was book at a all inclusive riu bamboo spiders in room i called next day i was there to celebrate my daughter birthday i was greeted with l a warm welcome

Leisure Family

8/10

Excellent

22 Nov 2024

Erin

Ive been here many times - would return again. Convenient supermarket and beach is close by!

8/10

Excellent

13 Nov 2024

Stephen

Very friendly staff at this property. Amenities are good. Restaurant pricing very fair.

Leisure Friends

6/10

Pleasant

24 Oct 2024

Rosangel

The staff in general was very nice and attentive.
The average rating was due to not having WiFi. First, we weee told the was an issue due to construction. Second day at night, we contacted the office and someone came to the room but the WIFi was still not working. Finally, I was offered an available WIFI from another room which did work. Questions is why was it done on the first day we reported the issue? Thanks

Business Family

10/10

Exceptional

14 Oct 2024

Steven

security is beyond excellent, the people are incredible! the only thing i thought was odd is that you have to pay a deposit for electricity. but it is refunded to you at the end of your stay. this is if you don't abuse the usage such as running the ac with the windows open ect. i highly recommend this place

Leisure Partner

6/10

Pleasant

14 Oct 2024

sandra

My light in one of the bathroom did not work water comes down throught the light maintenace did not come to fix the light o email and call my stove was not working tjey come two hours later when i fix it house keeping is a part of the package one day they just pop open no knock nothing they did not come back the office said i should request but it was already in package. Everything else was ok quiteness peacefull lovely people

Leisure

10/10

Exceptional

27 Sep 2024

Marie

Great value and friendly staff

Leisure Partner

4/10

Poor

09 Sep 2024

rick

Check in was horrific they tried to say we didn't pay ahead of time and then tried to make us book directly thru them, so they can charge us an additional $75 for the stay. I still rebooked on hotels.com causing them to be annoyed and move super slow to check us in. They then told us that we needed to pay an additional $75 for electricity. I told them we got a message saying only thing due at property was $50 but they insisted and when I threatened to cancel everything and go to another hotel they accepted the $50.

Not one of the 5 days I was there did me or the other guest in my party have hot water to shower with. The water pressure was terrible. Taking a shower in sprinklers would've have been better. And everytime we left the penthouse (yes paid extra for the penthouse and got basic everything) when we would come back it would be a horrible sewer smell that the staff acknowledged but couldn't find a solution. Everytime u want to go anywhere you needed to be picked up by the golf cart that only came when you called the front desk (if they decided to answer) To get anywhere its a good 5-7 minute walk.. you will definitely be getting your steps in. Overall I will never stay here again and wouldn't suggest you do either.

Friends_and_family Friends

10/10

Exceptional

31 Aug 2024

Albert

Amazing just needs more restaurants around the area

Leisure Family

10/10

Exceptional

13 Aug 2024

SYLVESTER

Nice place

6/10

Pleasant

11 Aug 2024

Verified traveler

Fine stay

Overall had a good time. The facility was nice and as pictured. The service and the other facilities were fine. Sometimes the service was quick and other times it took a while. Couldn’t get in contact with the property prior to arrival, had long waits at restaurants where we were the only guests, and couldn’t get our security deposit for the electricity back because they couldn’t contact the person with the key.

Partner

8/10

Excellent

09 Aug 2024

Ratna

It was ok. Electricity went out every night for 6/7 times. Bathroom was filthy, dirty and old. The place is not that convenient. The best thing was rooftop. Overall we had a great time

Family