Motel 6 Portsmouth, Va GA

United States , Norfolk - VA
Portsmouth, 1031 London Boulevard
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75 reviews shown

2/10

Poor

28 Apr 2026

Kevin

This was the worst place I have ever stayed. It was covered in homeless people. It was dirty. There were no pillow cases on the bed nor a blanket. There was a nail sticking out of the wall. Someone shot a gun next door in the middle of the night. It was terrible. I was genuinely scared for my life.

Self

2/10

Poor

20 Apr 2026

Harry

Stay away from this property if you are traveling to Portsmouth. The property is filled with long-term residents with a cast of characters from skid row. Some folks were smoking pot under the staircase going to the second floor. Between 3:30-4:00 AM, concert volume rap filled with expletives was blasted through out the compound. Consequent irritability caused by Lack of sleep from the loud music must have been the reason the residents started arguing almost continuously outside our door from 7 AM. Not the type of drama we were looking for on our vacation! We gave our microwave perhaps its first cleaning ever. The shower curtains were covered in mildew and the bathroom door was broken.

Family

2/10

Poor

13 Apr 2026

Xavier

They didn’t have the room ready so I couldn’t stay.

Partner

2/10

Poor

12 Apr 2026

Connor

Really sketchy

Self

2/10

Poor

23 Mar 2026

Jacob

Clean room, dangerous environment

Self

8/10

Excellent

21 Mar 2026

Sarah

Good parking; staff was polite and professional.

Self

2/10

Poor

04 Feb 2026

Lloyd

Roaches

Self

6/10

Pleasant

03 Jan 2026

Alphonso

The stay was good. Me and wife wanted to get away. This was what we needed. At checking in was a little problem but the manager was very helpful. My room was $145.50 for 2 nights. But for all the mistakes. They charge us only $98.00 So I'm waiting on $47.50. That's the difference. Thanks for everything.

Partner

2/10

Poor

05 Nov 2025

Calvin

I cannot tell you how scary this place was. Literally, there were drug dealers and addicts swarming the campus from the time I checked in, to 1 am when I returned from my business engagement. If I were you, I would not list this hotel on your site. I had to step over addicts passed out on the steps and was being watched by multiple people, not guests, whenever I got into and out of my vehicle. It was mortifying.

Business Self

8/10

Excellent

04 Nov 2025

Ashey

2/10

Poor

27 Oct 2025

Marcus

The lady that works in the office is the best part about this hotel. She's very nice and understanding. The first thing I noticed when I pulled up was the amount of people outside; most were smoking weed and some were walking around aimlessly, obviously high. Someone was playing loud music from their car. After getting to my room; I noticed that the latch to lock the door was missing so I went to request another room; which was granted. After entering that room, I noticed that there was hair all over the sink and dog urine on the floor. At that point, I was over it so I asked for a refund. The manager had an attitude but he gave me my money back. One thing to note is that you have to pay a $25 refundable pet deposit.

Self

2/10

Poor

23 Oct 2025

Frank

Worst Motel 6 I Ever Stayed At

The room had dirty towels, TV didn't work, shower knob kept falling off, bed head board was loose and broken. This was room 211. In 5 days the room was never cleaned, trash never taken out, and never any fresh towels. I actually went out and bought some because the ones provided were filthy. Sketchy people partying, playing loud music all hours of the night. Trash was shattered everywhere outside.

Business

10/10

Exceptional

15 Oct 2025

Alexandre

Nice place, pet friendly.

2/10

Poor

11 Sep 2025

Jeremiah

Worst motel ever

Worst motel I’ve ever stayed in. Very scary part of town. The pool covered with tarp in August. Charged $50 deposit after paying for room online. Only 1 pillow on 2 full beds. The air conditioning hardly worked. Bathroom door wouldn’t even close. Shower and tub too dirty and rusty to use. TV would not turn off. I could go on but you get the idea, find another place to stay!

Friends_and_family Family

2/10

Poor

08 Sep 2025

Ray

I was charge twice for a stay that i already paid for online then go the run around about my moneystill have not gotten my money's back from this stay ..

2/10

Poor

01 Sep 2025

Donnie

Room needs to be updated staff was rude hotel was dirty and they charged a extra 50$ deposit after I booked the room

Leisure Family

2/10

Poor

28 Aug 2025

Stanley

Don’t stay here!!!

I spent 3 months traveling across the country couple years ago. I stayed at a few Motel 6 and they were all fine places. This was not the case at this Motel 6! Upon seeing it on the street the Motel 6 sign was decrepit, the pool had a tarp over it as if it was winter(it’s August!). The check in was exceedingly slow. I found later when I got an alert from Citi bank that a charge of $69.47 was made by the front desk clerk tho had already paid thru Hotels.com. Went back to the office in evening and night person said the earlier clerk had credited it! HE NEVER TOLD ME WHAT HE HAD DONE! Also of course I haven’t seen the credit yet! I have filed a dispute with Citi. Also the clerk asked for a $50 deposit. A reputable hotel does not do that!! Of course I haven’t seen that credit either! The room: oh boy! It was clean however it had nothing in it! A large bed with two tiny pillows, one small kitchen type chair, no chest of drawers, no hangers, and no ice bucket! And the tv was a mess! A very helpful woman came by to work on it but the fix did not last long no matter what I did. In sum a perfect room for monk! I would suggest Hotel.com STOP listing this place!! The only good thing(and why I chose it) is that it is walking distance to Olde Towne and downtown restaurants. But while there I noticed others nearby that gave the appearance of a MUCH BETTER establishment!

Self

2/10

Poor

18 Aug 2025

Melanio

Just wow!

My family booked 2 rooms one for my Aunt who experienced a terrible night. It’s a good thing she and her fiance were together or else she may have had a heart attack. Someone at her door was knocking and also the windows. When she saw a guy wearing black around 11;00pm and then another guy knocked around 1&2:00am! When she called the frontdesk the lady said just don’t open the door. And when I confirmed with her around 3:00am she said she did not see anyone at their cctv.

Business Family

2/10

Poor

17 Aug 2025

Ashley

Unfortunately the property is a bit sketchy. The rooms say smoke free but smell of intense stale tobacco. Wasn’t worth the savings.

Family

2/10

Poor

17 Aug 2025

Melanio

Scared customer

I booked two rooms, one is for my Aunt who is 64 years old. She got so horrified when some started knocking on her door at around 12 midnight until 2:30 am three different persons! They also knocked on the window. She take a peek and saw “a scary man” she described she called the front desk but the lady said she did not see anyone thru the cctv but she called the police.

Business Family

6/10

Pleasant

14 Aug 2025

Danielle

Front Desk need to be trained on how to use vender

The only bad thing about this stay is that I was charged when I got there after paying on the app and when trying to explain this to the front desk person she wasn’t trying to hear me.

Partner

6/10

Pleasant

13 Aug 2025

Shannon

Ehhh

Really just booked this room because it was cheap. Not sure if a it’s temporary shelter but it was people chillin outside their rooms like we were in the hood. One got was in the stairwell scared the creep outta me bummin for change. The motel have real shady, junkie vibes..

2/10

Poor

08 Jul 2025

Tammy

This was the worst experience I have had at a hotel/motel. When I arrived in the room, I had been traveling so I went straight to the bathroom. The tub faucet was dripping heavily. I tried to turn the faucet off, but that did not stop the dripping. I went to the office and told the front desk person about this and he told me that it was OK. I explained that no it was not because I would have to sleep with that dripping noise. He then asked if I had done anything in the room. Being a bit confused by this question, I stated I had only gone to the bathroom and that’s how I had discovered the dripping faucet. He then stated he could just put me in another room. Upon entering this new room, the TV was on but the volume was almost off. I tried to change the channel, and turn the volume up, but the remote did not work. The TV was mounted on the wall, and I am short, so I couldn’t reach any biting on the tv. I did not feel safe here. I was in town to visit my son and his family so I went to his home and returned close to midnight. Upon entering the room for the night, I saw a roach and killed it and then saw another one in the bathroom. Coming out of the bathroom, I went to adjust the air and saw another roach. I went back to the bed and saw a fourth roach between the beds. I should have left then, but it was too late at night. I could hear people outside all night. It seemed like a place where people were living. If I could give it zero stars, I would.

Leisure Pet

8/10

Excellent

01 Jul 2025

Vanessa

Thank you for not having bugs and the place was nice n clean!!!!!!! No hot water, however…

Business Friends

2/10

Poor

22 Jun 2025

Rafael

Extremely dirty smelly place. Looks like a homeless shelter. I walked in and out of the room. And of course they kept my money.

2/10

Poor

22 Jun 2025

Prashantha

When I reached room around 7.30 pm, they said room is yet to clean and will take one hour at least. But ideally room check-in should be at 3 pm.I went to shopping and also finished dinner instead of waiting at lobby. When I back around 9.30 pm, the room lock was not opening and they called technician and given the room around 10.50 pm. The room condition is very bad, lot of cockroaches in the room and bathroom was very dirty

Leisure Family_with_children

10/10

Exceptional

08 Jun 2025

Tyasha

It was great stay I love

10/10

Exceptional

04 Jun 2025

Michelle

Professionally D9ne

Leisure Self

8/10

Excellent

23 May 2025

Jeffrey

Cleanp

Leisure Family

2/10

Poor

04 Apr 2025

Michael

This place is a dump. The room was gross. Paint peeling from the walls. It smelled like smoke. There was NO HOT WATER!!! Not a good place to stay even for the price. Awful experience.

Business Family

4/10

Poor

16 Feb 2025

Anabelle

It’s a non-smoking room but it’s smell smoke and stinky, and garbage scattered everywhere

Pet

10/10

Exceptional

17 Oct 2024

Aaron

It was renovated and close to the norva.

2/10

Poor

11 Sep 2024

Hiba

The door didn’t even have working locks. The area is full of intoxicated people. At some point there was a man knocking on every door. We will NEVER stay here again.

Business Pet

4/10

Poor

01 Sep 2024

Whitney

The tv didn’t work the bathroom didn’t even have a doorknob

Friends_and_family Family

2/10

Poor

02 Aug 2024

Patricia

Never going back

2/10

Poor

31 Jul 2024

Jeffery

We didn't use the hotel. We drove through the parking lot and realized it wasn't in good shape and didnt look clean. It was after the check-in time, and realized id be charged even it i cancelled, so i just took the loss.

8/10

Excellent

28 Jul 2024

DrLisa

The outside looks very run down, but the room was clean and bed was comfortable.

Leisure Partner

8/10

Excellent

24 Jul 2024

Kimberly

Owners were very nice and accommodating

2/10

Poor

14 Jul 2024

Miranda

Dirty and the staff were rude. Pool was also closed. Wouldn't provide towels or pillows.

Leisure Family

2/10

Poor

11 Jul 2024

Amelia

Didn’t feel safe & wouldn’t stay here again.

Leisure Family

2/10

Poor

15 Jun 2024

Eric

Employee was a food polite guy.
Our first room, the shower didnt work, moved us to the next room over, the Air Conditioner didnt work.
In total i was there for 3 hours, left at 11pm.
Highly doubt ill get refunded

Partner

2/10

Poor

09 Jun 2024

lashawnda

Constant bouncing above us at night loud noises at night people hanging out outside

Leisure Family

2/10

Poor

22 May 2024

MARLEY

the worst

it was very unclean. the room reeked of cigarettes. lots of broken things in the room. outside of property was displeasing to say the least. when i checked out 20 minutes after i checked in, the woman at the desk was repeatedly asking me personal questions that made me have concern for my safety.

Self

2/10

Poor

14 May 2024

Ezra

Would not recommend check in is at 3 was not able to check in to my room until 530 unsafe area including “residents” save your money and stay elsewhere

Leisure Family

2/10

Poor

09 May 2024

Luz

Smelly terrible.

Business_and_leisure Family

4/10

Poor

30 Apr 2024

Verified traveler

Inconvenient stay!!!!

I had to check out just to check in at 4. I was already in a room, so that means I'm a stay over!!
Sooooo inconvenient!!!!

Partner

10/10

Exceptional

28 Apr 2024

Barry

I needed a place for a friend for a few days and it served the purpose.

Leisure Self

2/10

Poor

04 Apr 2024

Luis

Worst place ever

Business

2/10

Poor

19 Jan 2024

Yalaina

Bed bugs and Beyond

When we first arrived, we were given a room in which was occupied by another customer staying at the hotel. We were told that the people hadn’t cleaned the room, mind you the people stuff was still in there. After given the room beside it, we had problems with infestation the whole time, plus I am partially handicapped on my left side so wasn’t able to use the bathroom shower as it wasn’t accessible.

Partner

2/10

Poor

26 Dec 2023

Nathanael

The Best Bed bugs in town

Worst experience ever in a hotel. Holes and cigarette burns in the pillows and blankets. I was attacked by bed bugs all over my neck face and hands.

Business

6/10

Pleasant

19 Dec 2023

A K

very poor customer service by Motel 6 & Hotels.com

I had a family illness emergency the day before my planned trip. I, and Hotels.com agents, tried contacting the hotel to request waiver of the cancellation fee (starting ~430p) , given the situation, to no avail. I tried calling repeatedly until 10a on the day of anticipated arrival; I, nor Hotels.com agent could never get a desk clerk. I ultimately forfeiting the 1st night's fee..... I'm very disappointed with the hotel and Hotels.com.....

Business

2/10

Poor

25 Nov 2023

Milton

Did not like anything !!!!!!!

Leisure Family

2/10

Poor

05 Oct 2023

Tonda

I didn't like anything about this motel. There were giant roaches, maggots on the bathroom floor and bed bugs so bad that we ended up in the ER where we were told by the Dr to get out immediately.

Friends

8/10

Excellent

08 Sep 2023

Shanell

Was a quick and easy last minute reservation and for what it was the room was clean and spacious

Leisure Family_with_children

2/10

Poor

13 Aug 2023

Brenda

Property is very run down, No amenities at all coffee machine and lobby, but no cups, coffee or condiments. I suspect drug dealing out of one of the rooms. Very disappointed, expected more from a Motel 6.

Leisure Family

2/10

Poor

08 Aug 2023

jazmine

rooms not cleaned correctly

6/10

Pleasant

23 Jul 2023

Pamela

Not safe area

2/10

Poor

20 Jul 2023

maxine

the most grimy, scary, and unsafe I have ever been. do not stay here

Leisure Friends

10/10

Exceptional

13 Jul 2023

Trazanna

Pool was closed utclean

Business_and_leisure Pet

2/10

Poor

09 Jul 2023

Lisa

Worst place in Virginia

The staff was extremely rude. The property was disgusting!! We were put in a room that hadn't been cleaned, when we complained about it we were handed 'clean' sheets and told to clean the room ourselves. We were never given clean towels or a blanket. I wouldn't recommend this place for anywhere

Partner

8/10

Excellent

19 May 2023

Nicholas

Good for a night or two

Check-in, Employees, Parking, Location are all amazing. Cleanliness is a bit questionable with stains on sheets, cigarette burn holes in blanket, stains on ceiling and walls, cracked tiles in bathroom, noisy hvac unit. All in all, you should expect to get what you pay for at this Motel 6

Partner

4/10

Poor

05 May 2023

Teresa Mae

The kitchen was filthy, the bathroom toilet looked recently used, hair in the shower and just really dirty. I was pleased there were NO bed bugs or cockroaches.

Staff very nice.

Leisure Family

8/10

Excellent

21 Apr 2023

Verified traveler

My stay

It served my purpose

Self

2/10

Poor

30 Mar 2023

Lindsy

Staff was excellent and in the hotel room is fine. The clientele are scary!

Leisure Friends

10/10

Exceptional

19 Dec 2022

Niki

Best hotel ever!!!!!

It was beyond perfect. The staff went way above and beyond to help me out in a very bad situation. I missed my train home and nowhere to stay. They helped me out so much and made my night a little better. Thank you all!!! If I ever come back this is were I'll be staying from now on! 🙂 100/10 😂

Friends_and_family Family

4/10

Poor

30 Jul 2022

Ryan

Yuck

The place is a little run down. All of the pillows have yellow sweat stains and flat. The floors in the room was dirty. There was no shampoo or conditioner. The towels are very limited and thin/dry. I have better towels to wash my dog. Me and my son experienced bug bits after staying. For $100-ish a night its a nightmare. Spend that extra $30 and treat your self to a place that still has quality in mind. It seems this place only caters to the street workers and tired old men.

Friends_and_family Family

6/10

Pleasant

20 Jun 2022

Rachel

Weekend stay

Stayed for a weekend. It was ok but definitely needs some work. The ac didn't really work good so if you need ac to get buy this isnt the place. The beds definitely need an upgrade! It was like sleeping in the floor. They was hard as a rock and need improvement asap! The people who ran it were amazing! Overall not a bad place for a short stay but needs improvements!

Friends_and_family Family

2/10

Poor

19 May 2022

Elizabeth

Kind front desk, nightmarish rooms

Leisure Self

4/10

Poor

08 May 2022

Netria

Charged too much.

I did not receive the room with a kinnette, they still charged me a non smoking room when it suppose to have smoking for the extra charge.

Friends_and_family Family

2/10

Poor

26 Apr 2022

sarah

I hate to leave a bad review, especially because the staff were so nice!! I chose this stay because of the pet policy (2 free dogs). However, I was unfamiliar with the location and should have rethought booking at this location. I felt a little unsafe staying here with my dogs and did not once take them out on the property. We drove our dogs across the street to let them go to the bathroom. This is no fault of the hotel but one of the guests in the room above us was screaming late at night into the morning hours and was arrested. Waking up to screaming/ yelling and 3 police cars made for a very stressful night. No hot water at the time of one of my showers and limited towels. The staff is the only saving grace of this review they were nice, polite and professional. I recommend spending the extra $$ if you’re traveling with pets and avoiding this location.

Leisure Pet

2/10

Poor

17 Apr 2022

John

Property was not well maintained. Our shower had hair and mold around the bottom of it. The sink was clogged and would not drain. We did not feel safe staying here so we left and stayed at another hotel.

Leisure Friends

6/10

Pleasant

14 Mar 2022

Brenda

Sandra the night attendant was very kind & welcoming. The room itself was ok. We only stopped to sleep but the restroom didnt have any shampoo or conditioner . There wasnt a trash can in the bathroom & the water would pool up in the tub. Bed was comfortable.

Business Partner

8/10

Excellent

28 Feb 2022

Diane

The hotel was clean and my room was huge the hotel was getting some work done the only thing I didn’t like is they started early in the morning and woke me up but I will stay there again!

Partner

4/10

Poor

22 Jul 2021

Verified traveler

there was allot of parking space

Business_and_leisure Pet

10/10

Exceptional

19 Jul 2021

Amy

Close to downtown Portsmouth, and the Naval Station. AWESOME customer service. Thank you!