Name: TRS Coral Hotel – Adults Only All Inclusive
Address: Vialidad Paseo Mujeres, Cancun, 77400, MX

TRS Coral Hotel – Adults Only All Inclusive

Cancun (and vicinity) · Mexico

Vialidad Paseo MujeresView location

100 reviews shown

10/10

Exceptional

21 Jul 2026

Ade Jones

Great staff & room

10/10

Exceptional

20 Jul 2026

priscilla

I had the best experience. If you get Mel as your butler just know he will take care of you. I missed a dinner reservation and he took care of everything and made my experience 10x better. I highly recommend this resort. Best experience I ever had.

Friends

8/10

Excellent

18 Jul 2026

Keyunna

Loved the spa. The room was nice also. Thank you for having us.

Family

10/10

Exceptional

17 Jul 2026

Jordin

We stayed on the TRS side of the resort and it was exceptional! The resort itself was beautiful! The food was great, we visited restaurants on both sides of the resort (adults only and family selection). Some of our favorite restaurants were La Isla for breakfast (family side), Helios for lunch (trs side) and la isla (family side), and the Indian restaurant was our favorite for dinner (family side). We also loved the poolside pizza and other foods. The pool and beach were amazing, the only thing we wish was there was some type of music playing on a more frequent basis by these areas. The staff was great, specifically our butler Daniella, she did everything in her power to make our stay outstanding. We cannot wait to come back!!!

Friends

8/10

Excellent

17 Jul 2026

Natalya

Very aesthetic and clean! The private beach area was beautiful and the staff were attentive.
The hotel is adjoined to the grand palladium which is a family friendly hotel, most restaurants were on that side.
The food was quite unpleasant, with our one good feed being at Portofino.

Partner

10/10

Exceptional

13 Jul 2026

Yuriy

Great stay

Partner

10/10

Exceptional

12 Jul 2026

Starlyn Rodriguez

Algunos detalles que no fueron de nuestro agrado. Con nuestro mayordomo Daniela. Para ser un hotel de esta calidad sentimos que no fue el mejor trato a recibir pero después todo el otro personal muy amable y atentos.

Partner

10/10

Exceptional

11 Jul 2026

Nakeatris

I recently had the pleasure of staying at this resort, and it completely exceeded my expectations. From the moment we arrived, the property was breathtakingly beautiful and immaculately clean.The customer service across the board was fantastic, but what truly made our trip unforgettable was our wonderful and highly attentive butler, who went out of their way to ensure every need was met. There is an incredible amount of entertainment to keep guests engaged. I absolutely loved the live musicians playing instruments throughout the property, and there is never a shortage of activities to do. Highly recommend this resort for anyone looking for a perfect, hassle-free vacation!

Family

10/10

Exceptional

10 Jul 2026

Jarrymar Batista

Our stay at TRS Coral Hotel was truly a 100/10 experience! From the moment we arrived until the day we left, every member of the staff went above and beyond to make us feel welcome. Their attentiveness, professionalism, and genuine kindness made all the difference.

The hotel is beautifully organized, spotless, and incredibly peaceful. As an adults only resort, it offers the perfect atmosphere to relax, unwind, and enjoy a luxurious getaway. Every detail was thoughtfully planned, and the service exceeded all expectations.

If you’re looking for exceptional hospitality, a calm and elegant environment, and an unforgettable vacation, I can’t recommend TRS Coral Hotel enough. We met amazing people and can’t wait to come back!

Friends

10/10

Exceptional

08 Jul 2026

Emiliano

All good

Partner

10/10

Exceptional

07 Jul 2026

Ukana

Thanks to Jimmy (Our Butler from India) we had an amazing stay. He ensured we were well taken care of. I think Jimmy should be head butler, he knows exactly how to cater to guest at TRS.

Partner

10/10

Exceptional

06 Jul 2026

Leonardo

Very nice hotel

Partner

10/10

Exceptional

05 Jul 2026

Noé

Everything was perfect

Partner

10/10

Exceptional

04 Jul 2026

Olu

Not going back

Partner

10/10

Exceptional

02 Jul 2026

Christy Denise

The hotel is beautiful. The pictures did there job. Everyone was so friendly and sincere. My butler Misa was absolutely phenomenal. He was so caring a bubbly, you never saw him without a smile. Me and my guest was celebrating our birthdays and he surprised in so many way from cabana decor, room decorations, and during our restaurant reservations. We were so lucky to have him. Thank you for an amazing 40th birthday trip!

Friends

10/10

Exceptional

02 Jul 2026

Ryan

Beautiful hotel we highly recommend it.

10/10

Exceptional

01 Jul 2026

Chloe

Staff were amazing and friendly, happy with the stay!

Self

10/10

Exceptional

01 Jul 2026

Perla

El servicio del personal excelente, el servicio en los restaurantes también! Todo el personal muy atento y amable.
Solo tuve inconvenientes para contratar el transporte del aeropuerto al hotel. No me lo quisieron programar ni con costo adicional por que no reserve directamente en la página de ellos.

Partner

10/10

Exceptional

29 Jun 2026

Raheel

Beautiful resort!.

Partner

10/10

Exceptional

29 Jun 2026

Milissa

Just returned from a phenomenal stay at the TRS Coral and I cannot put into words how beautiful the resort is and how friendly and helpful all of the staff were- we were so impressed! The food was great and the drinks were top notch! We fully utilized the golf cart transportation and never waited more than 5 minutes for a cart. Will 100% return!! Thank you, thank you, thank you!

Partner

8/10

Excellent

28 Jun 2026

Carolyn Cindy Van

Overall, we had a great vacation but there were some issues. For example, some of the rooms had a moldy smell though they were very willing to try to remedy the situation quickly. It's just due to the high humidity but my husband has lung issues so the smell was concerning until we got moved to a new room. Our room was clean but the faucet handles were broken on a few of the taps. This is something that we were surprised housekeeping hadn't reported so that it coukd have been fixed before we occupied the room. If you are gluten intolerant, there is virtually nothing to eat between 3-5 pm. This was a frustration as 2 of the 8 in our group couldn't have gluten. It would also have been nice if menu items had better descriptions to help avoid gluten and alcohol in food. One of the desserts had alcohol in it and we had someone who is sober but didnt realize that it has a liqueur in it. Aside from this, the buttlers were very helpful and always checking to see if there was anything they could do to make our stay the best. Unfortunately there were some other staff that were a little rude but we tried to give them grace. The grounds are beautiful including the pools and beach. The food was quite good too especially the French and Italian restaurant.

Family

10/10

Exceptional

27 Jun 2026

Adrian

Excelente atención

Partner

10/10

Exceptional

27 Jun 2026

Arbey

Excelente atención de los trabajadores del hotel

Partner

10/10

Exceptional

26 Jun 2026

Alicia

Great food, excellent spa services, beautiful property and very friendly staff.

Partner

10/10

Exceptional

22 Jun 2026

Pinar

Great service from our butler staff. Restaurants were above average. Booking reservations was a little difficult due to closures and low occupancy. I contacted the property several times ahead of our trip as well as during our trip for room decor for one of our three rooms for a 21st birthday (we dropped over $14k for this trip). It never happened. Not a huge deal but a simple request that could have made a big impression. Overall, the experience was good and the property met our expectataions. We would return.

Family

10/10

Exceptional

21 Jun 2026

Elizabeth Efoua

I LOVE THIS PLACE. Everything was nothing but amazing the food, the atmosphere, the people I just can’t get over it. But most of all my butler Yure she was the best!! She made sure I was well taken care of. I went for my birthday and she made it everything I could think of. I will definitely be back and soon! :)

Self

8/10

Excellent

16 Jun 2026

Iris Nicole

This is a beautiful safe property! Very peaceful and the restaurants are delicious. My favorite was the India restaurant, The Bhogali. The staff was always helpful. My butler Misa was AMAZING, very personal calm and willing to help with whatever you needed! The Spa was relaxing and the therapeutic pool, amazing! My massage and body scrub was wonderful. Breakfast lunch dinner desserts were perfect! Great juices and drinks too!
It’s right of the ocean that has in island that you can visit! You will not be disappointed if you book here! Enjoy because I will definitely return !

Self

10/10

Exceptional

15 Jun 2026

Michelle

The property was beautiful and well maintained. Our butler was Eladio and he was the BEST!! He handled anything and everything to make our stay perfect. He contacted us before our stay to check and see if there was anything we wanted special in our mini frig. Lili checked us into our room and was very helpful in explaining how everything worked at the property.We did have a spa day and we each had a wonderful masseuse Louise and Michele. I would recommend either of these guys if looking to get a massage during your stay. We will definitely be back in the near future!

Friends

10/10

Exceptional

15 Jun 2026

Mauricio

Make sure you make your reservation for certain restaurants with your butlers at least a day before.

Partner

10/10

Exceptional

15 Jun 2026

Blake

The staff was extremely accommodating and everyone was so nice. Our bartender at the swim up bar named Jafet was our favorite! He was so nice every single day the best bartender ever.

Partner

10/10

Exceptional

14 Jun 2026

MARITZA

Un hotel muy lujoso pegado al mar, está en muy buenas condiciones, el trato que dan es espectacular, todo extremadamente limpio, cuenta con chicas rey con comida y un espectáculo súper bueno y dinámico, la verdad que merece la pena visitarlo, la comida en general en los bufets y los restaurantes muy rica , quedé enamorada del restaurante Capricho
En resumen es un hotel que repetiría porque todo me encantó les doy un 10 con excelencia

8/10

Excellent

14 Jun 2026

APRIL

Resort was beautiful 😍 staff was so attentive. Would definitely stay again! Only reason for one less star was the food. Definitely could have been better.

Family

10/10

Exceptional

12 Jun 2026

Candace

I have been to this property several times and they never disappoint. From the moment that you check in to the different experiences on the property to the point that you leave to head back to the airport, everything is immaculate.

Self

10/10

Exceptional

10 Jun 2026

Jordan

Book your dinners early to get good reservations! The Italian and French restaurants are heavenly!

Friends

10/10

Exceptional

06 Jun 2026

Kristy L

TRS Coral was an amazing property. The rooms were very clean, as well and the entire complex. All the staff members we interacted with were top notch always accommodating and helpful. Yurenni, our butler was fantastic! Any and every thing we needed she was right there to help. She was so informative about what was going on around the resort during the day and night. We couldn’t have been happier. I would definitely recommend this resort and we hope to visit again!

Partner

10/10

Exceptional

03 Jun 2026

Pedro

The Best

Partner

10/10

Exceptional

02 Jun 2026

Xiaoli

The resort is beautifully built and the staff are very professional, helpful and welcoming. I would recommend that the butler team to examine the rooms before having guests check in though. We had a situation where the water pressure of the rainforest shower head was weak (yes we were on the top floor but the 4th floor shouldn't have this weak a water pressure) and the other small shower head just would not clamp on to the pole and kept sliding down. It was not a pleasant experience when halfway through the shower we had to go the front desk and ask for a solution. The staff was very helpful and they upgraded us to a different room where the shower head worked. Again this may not have been possible if we went during the peak season. So I would hope the hotel checks and maintains the rooms regularly to avoid this. I also hoped that the AC vent wouldn't point directly towards the bed - I was worried that it would give me headaches. Otherwise the hotel was really enjoyable, food and drinks were excellent, especially La Bohème, El Gaucho, Poseidon (buffet) and Capricho (breakfast). The beach was well maintained and the beds are very comfy both by the beach and by the pool. We will be back!

Partner

8/10

Excellent

02 Jun 2026

Guillermo

Middle management is bad focused on the numbers and ready to lecture you. Did not feel free and everything is a hike. Room was great we did the upgrade but regret doing so. Will not be returning.

Family

10/10

Exceptional

01 Jun 2026

Neal

Cannot say enough about this hotel property. From our butlers to to the staff to the company for offsite excursions everything was top notch! We cannot wait to visit again.

Partner

8/10

Excellent

30 May 2026

Shara

My husband and I visited here in summer 2020 a year after it opened. We decided to come back May 2026 for our anniversary. Overall, we had a nice experience since we've been dying to get away from work/kids/life. Our butlers were attentive as well as the restaurant / bar staff. The food at the resort restaurants was pretty tasty and they offered a wide variety. Our junior suite ocean facing was excellent. Clean and the views were amazing. The beach was not crowded and it was easy to access the water. The main TRS pool was festive with guests, drinks , music and activities! Their spa massage and hydrotherapy experience really exceeded our expectations. Make sure to get the 2 for 1 deal. The spa / gym facilities were great and worth the money. The only drawbacks to mention were 1) the check-in process...extremely drawn out with constant pressure to buy upgraded rooms 2) in the lobby, outside restaurant, etc. pressure from staff to buy spa passes 3) The Chic cabaret dancers were so talented and excellent entertainers, however, the dinner provided left much to be desired. 4) lastly, the resort alcoholic beverages had to be watered down. Thankfully we bought our own bottle at duty free at the airport. Overall a great stay and I would recommend to others

Partner

10/10

Exceptional

28 May 2026

Josue Ernan

The hotel was an absolute 10 out of 10 . Everything was great and the staff was friendly and welcoming. Want to give a special shout and thanks to Karla Miguel for room decorating and going above and beyond,

thanks TRS Coral for the incredible experience will definitely be back !

Partner

10/10

Exceptional

27 May 2026

Andrew

Reach out to the staff ahead of time and ask about the most popular restaurants. They do fill up fast. El Gaucho is a must and the cabaret show is just as hard to reserve. Bali beds fill up fast as well.

The staff will bend over backwards to help you, just ask.

Partner

10/10

Exceptional

27 May 2026

Connor

The property is absolutely gorgeous. All the restaurants at night are 5 course meals and absolutely delicious. The butler assistant is much more helpful than I expected it to be. My butlers, Benji and Jimmy, are 11/10. They helped me plan my proposal and everything was kept a surprise it went amazing and they added their own special touches to the room and proposal plans. Even went in their free time to get flowers in Cancun to surprise my fiancée with. When I come back they will be my specific butlers that I ask for.

Partner

8/10

Excellent

26 May 2026

James

Robert and Carlos were my butlers and they were absolutely amazing with responding to all of my needs. I enjoyed most of my room. I stayed in 2001 swim up definitely book it it’s like having an extended pool with the lake view. The only thing I didn’t enjoy is the old smell and mildew smell they need to do a deep clean or have diffusers with essential oils. The food was ok not the very best. But overall I had a great experience. I will definitely be back back.

Self

10/10

Exceptional

26 May 2026

Neal

The property is fantastic. A 3 min walk to the beach. We were able to get chairs and umbrellas without a problem both at the beach and at the pool. All the hotel staff was very pleasant and accommodating for everything. Our evening butler Frida was absolutely fantastic in helping with dinner reservations, turn down service, getting our mini bar restocked and setting up our spa reservations. The pool waitstaff was pleasant and attentive. The swim up bar gets a little crowded so we would get out of the pool and order on the backside of the bar- never a wait. The poolside snack bar was ok for a quick bite. The onsite restaurants were also fantastic. We found boheme and gaucho to be our favorites

Partner

10/10

Exceptional

26 May 2026

Paris

Beautiful resort! Friendly and helpful staff

Partner

10/10

Exceptional

26 May 2026

Rebecca

Outstanding. Staff was super welcoming felt like family.

8/10

Excellent

24 May 2026

David A Trusty

The property was amazing. The was some hang ups at the beginning but the terrific staff made every attempt to rectify all issues. The food was amazing and all restaurants were not overly crowded. The pool waters were warm as well as the ocean water(although the seaweed was a bit of a challenge). I recommend this property for couples definitely. The swim up suites were amazing. I don’t have any real complaints about the property or the staff. I would definitely go back

10/10

Exceptional

24 May 2026

Wilhelm

Beautiful Property, the room we had was Beachside and we had a great view of the beach from afar!! The little boats hauling us on the river from point to point were a nice touch same with the golf cars!! Breakfast was amazing everywhere, lunch was good, dinners could have been better flavor wise, the service was excellent!! The pool was great just had wished for a little bit of shade somewhere in the water besides the bar but the lounge area by the pool was great!! Loved the walk to the beach, the sand wasn’t the cleanest though and everything was bright and white!!

Partner

10/10

Exceptional

24 May 2026

Sébastien

Amazing hotel with great staff. I highly recommend.

Partner

10/10

Exceptional

22 May 2026

Roy Ngochi

The Staff made my trip and stay special. Estrella was great! The loft room was stunning.

10/10

Exceptional

19 May 2026

Derrick

Property was amazing! Room was clean and staff was very friendly and beyond helpful with anything you needed.

Friends

10/10

Exceptional

17 May 2026

Giselle

Another big thank you to our butler Bryan! He was amazing from start to end. We couldn’t have enjoyed our vacation any more without his help.

Partner

10/10

Exceptional

17 May 2026

casey

Love this place, been here three times and never disappoints. Food is good for an all inclusive but the butler service and restaurant reservations leave. Little to be desired. Overall great place though

Partner

10/10

Exceptional

16 May 2026

Fernando

Muy buena atención de la recepcionista y de los mayordomos

Self

10/10

Exceptional

14 May 2026

Anthony

The resort was spectacular!! The staff was great friendly and very well ran, they covered everything that we needed during our stay, I highly recommend Gaucho for dinner or meals the chef Marcos was amazing!!! Treated us like a family member!

10/10

Exceptional

10 May 2026

Adrian Lamont

No complaints

Family

8/10

Excellent

08 May 2026

Shawndell

I couldn’t use YouTube on the tv we should have access to listen to music on tv

10/10

Exceptional

06 May 2026

Ismar

Our stay at the TRS Coral Hotel in Cancun was truly a 10/10 experience. The resort is exceptionally clean, with modern, spacious rooms that were comfortable, high-end bedding. The staff provided incredible, attentive service often featuring dedicated butlers who go above and beyond to arrange reservations and personal touches. Dining is a major highlight; the à la carte breakfast at Capricho, with made-to-order options, is a fantastic way to start the day, especially if you get a table in a top waiter's section. It is an adults-only sanctuary that makes you feel pampered, and I highly recommend it for a relaxing yet lively trip.

Partner

6/10

Pleasant

06 May 2026

Allissen

Beautiful resort with a stunning property overall. The customer service, however, was lacking. Check-in was long and felt unwelcoming from the start. We stayed in a swim-out room, which was beautiful, but there were a few maintenance issues — the jets needed repair and the patio light was not working.
We were asked to wait until 3 PM to enter the room because they stated they needed to do a “thorough check,” yet several items still appeared to have been missed. The “butler” service also did not feel like true butler service.
It was my birthday trip, and I travel every year for my birthday, so I’m used to resorts adding thoughtful touches like a birthday banner on the door, chocolates, or a small cake in the room. Unfortunately, none of that was included here. Birthday decorations of any kind required an additional fee, and when I asked customer service about a simple door banner, I was told, “We don’t do that.”
On a positive note, the food was very good for an all-inclusive resort. The Italian restaurant was just okay compared to the others. Overall, we still had a good time, but the experience lacked the personal touches that make a birthday stay feel special.

Partner

2/10

Poor

05 May 2026

Daniel

Lack of communication, 0 accountability.
Lied about the room and accommodations.
Paid for ocean view, got a view of the pool
Useless butler
Nothing done for birthdays
Supposed to be adults only, not true.
Asked about allergies and restrictions....everyday they gave me something on the restriction list.

10/10

Exceptional

04 May 2026

Jenna

Best spa ever! The food was great! Paul the customer service manager took care of us!! He made the trip so special! Looking forward to our next visit!

Family

10/10

Exceptional

04 May 2026

Eric

Spa was amazing!! Must do and Paul the head of customer service is the best!

Family

4/10

Poor

03 May 2026

Damilola

I want to preface this by saying the resort itself is beautiful and the premium experience events team are truly fantastic and attentive, but I cannot in good conscience leave without warning other guests.

During a 3 night stay $216 was stolen from my purse while I was staying here. This was not a case of leaving my valuables out in the open, my purse was tucked away amongst my belongings, so for someone to have taken money from it means they went through my things deliberately. My coin slot was left open, and my ID and debit cards were rearranged, so this was an intentional act of theft.

The feeling of having your personal belongings searched through without your knowledge, in a room you are paying to be safe in, is genuinely distressing. I came here to relax and celebrate my fiancé’s birthday and instead I’ve left feeling violated and unsafe. I would urge any guests to use the in-room safe for absolutely everything of value and to be aware that this can happen, even in a resort of this calibre.

Partner

10/10

Exceptional

30 Apr 2026

Giovanni

We had the most amazing stay at TRS Coral Hotel with my friends and I genuinely can’t recommend it enough.

From the moment we arrived, our butlers Sergio and Ana took incredible care of us. They were attentive, thoughtful, and went above and beyond to make sure we had everything we needed throughout our stay. They even made my birthday feel really special, which I’ll never forget. It felt personal, warm, and truly well taken care of.

The ambiance of the resort was a solid 10/10—beautiful, relaxing, and exactly the kind of luxury getaway we were looking for. The staff across the entire property were consistently warm, welcoming, and respectful, which made the experience even better.

Food-wise, it was a bit mixed, but overall still enjoyable. We didn’t get to try everything, but Helios and Capricho were great for breakfast and definitely stood out for us.

Overall, the service and atmosphere carried the experience in the best way. We left feeling well taken care of, appreciated, and honestly a little spoiled. We will absolutely be coming back again—that’s a promise.

If you come here request Sergio and Ana as your butlers you will not be disappointed. I miss them already!

Friends

4/10

Poor

30 Apr 2026

Brittany

2 girls in our group got food poisoning, I was sick for days. Food tasted horrible. Drinks were awful, mixers tasted artificial and alcohol was not high quality. Poor service. Breakfast took over an hour for an omelet. Will never go back.

10/10

Exceptional

30 Apr 2026

Lance

The property was great. We loved everything about our stay the atmosphere, food, service, and the staff. We would stay there again for sure. Our Expedia Butlers were great!

Partner

6/10

Pleasant

27 Apr 2026

Ryan George

Amenities
The amenities were fantastic, good food and great liquor selection. The wine selection leaves a lot to be desired. High cost liquors like johnny walker and patron are included but bottled of wine that cost $9 in the states are considered premium.

Butlers
For butlers we had Sergio and Ana. The butlers were amazing with facilitating dinner bookings, and amending dinner booking requests and were very attentive overall.

General Staff
We had several instances where the room was not restocked based off of requests or restocked with water at all. This was remedied quickly with the butler service however having to use the butler service so often for these kinds of things made it feel like a necessity to have a butler rather than a luxury and made it feel less like a vip access resort. Even though the butlers were able to get the items remedied it often took hotel staff a long time to complete the task compared to when we reached out to our butler.

Cleanliness
We did notice after a few days of staying there that we had something black dotting our shower. We originally thought this was just part of the porous shower stone however we later realized that it was able to be scratched off and might of actually been mold. I am sure this is a constant problem with the constant moisture and humidity however a thorough room cleaning and shower cleaning with bleach would most likely resolve this in between guests.

Property Condition
Not enough characters to continue 2/5 stars

Partner

10/10

Exceptional

26 Apr 2026

Tyler

TRS was incredible and Karla made it happen! Huge thanks again to Karla, Mel, and Daniela!!! We can’t wait to see you all again!

Family

2/10

Poor

25 Apr 2026

Navroze

Very pushy sales and they get upset if you say no. Unable to have the full experience as there are 3 weddings this week so a few restaurants are open for dinner. This is our second time here and overall the quality has been disappointing in areas including accommodation, food and level of service.

Partner

8/10

Excellent

23 Apr 2026

Charlotte

We absolutely loved our stay at TRS Coral. The property was stunningly beautiful, the staff was kind and accommodating, and we had the best vacation. The only hiccup was reaching our assigned butler at arrival, but once connected through the front desk, communication was seamless.
Our one significant frustration was with the Palladium Travel Club. Before we even reached our room — exhausted from a full day of travel — an agent pulled us aside, showed us a map of the property, and made it feel like a helpful welcome. He then seamlessly transitioned into signing us up for what we didn’t know would be a 3-hour sales presentation the next morning.
We were told we’d receive a free couples massage as a perk for celebrating our 10-year anniversary, and genuinely believed this was a thoughtful gesture from the hotel. That framing was never corrected. The next morning we were taken to breakfast, then toured premium rooms, then brought to an office and pitched a 5–10 year membership.
What made it most frustrating wasn’t the presentation itself — it was the lack of transparency. Had we known upfront this was a timeshare-style sales pitch, we could have made an informed choice. Instead it was disguised as an anniversary perk. It also wasn’t fair to the representative that didn’t know we weren’t informed of the true situation.
For a resort this beautiful with staff this warm, that experience cast an unnecessary shadow over the start of an otherwise wonderful trip.

Family

10/10

Exceptional

22 Apr 2026

Hayden

This was our first stay at a 5-star hotel like this and I couldn't say better things about it. The service was incredible, our butters Ana & Sergio where just incredible. Awnsering every question we had, fulling dreams, and setting up surprises.
The hotel was a little confusing to navigate with the several locations and properties around the palladium area, but staff as well as the butters had us covered in no time.
The drinks at the several bars across the bar where just incredible, bartenders super patient as well as mixing some of the best cocktails i've ever had. All the bars where using only top shelf liquor if not something very close to it.
All I gotta say is I will be coming back most definitely, I loved this resort even more then I could have ever imagined and it had treated us so well for me and my girlfriends 3 year anniversary.
Thank you to everyone who had hosted us.

Partner

10/10

Exceptional

14 Apr 2026

Yuliya

Great

6/10

Pleasant

14 Apr 2026

Sojin

The room cleaning service was not satisfied, the refrigerator was leaking, the scale was out of batteries, the electric kettle handle was broken and the welcome food wasn’t fresh — the cheese was hard and one of the dried fruits appeared to have been bitten. There was also a moldy odor in the room, and the bedsheets smelled. I had to keep calling the front desk on the first and second day to have these issues addressed. What was more surprising was the staff’s attitude at checkout when I raised these issues. She didn’t even apologize and seemed indifferent, as if it didn’t matter. I believe this kind of response may discourage guests from visiting the hotel again.

8/10

Excellent

12 Apr 2026

Mikaylah

Food was delicious. Staff was nice and attentive. Not that much too do and hard to get reservations for dinner.

10/10

Exceptional

11 Apr 2026

Ileana

Our stay was incredible the staff went above and beyond to make us feel special and welcomed. Estrella, Ana, and Sergio were so kind and attentive! The best time was had thanks to them adding the extra care and attention!

Friends_and_family Friends

10/10

Exceptional

08 Apr 2026

Muhammad Abu

Very friendly staff and clean. Service is great.

Family

10/10

Exceptional

07 Apr 2026

Madison

This resort is absolute Luxury, clean, great foods & drinks. Beautiful beach. Excellent staff. My only con is that there are additional cost for many things! Overall 10/10 experience.

Friends

6/10

Pleasant

06 Apr 2026

Ambria Monet

The hotel overall was nice. The food was decent but overall could have been better. We enjoyed our stay!

Partner

10/10

Exceptional

06 Apr 2026

Liliana

We chose this resort for our honeymoon celebration and it was perfect! The staff was extremely helpful and friendly. We were able to try 3 different restaurants for dinner and they were all delicious, for lunch we usually had Helios or ordered from the pool menu and they were also very good! Every staff member that we encountered was always very welcoming and friendly, a lot of the staff even learned my husbands name because of how much they would come check on us.
Our room was incredible and very clean. Our butlers also made sure to leave us a special detail for our honeymoon one of the nights, and at one of the restaurants they also made a special dessert for us.
They were very accommodating if we needed anything and you can tell that they truly want their guests to have a great experience.
We loved our stay and cannot wait to be back in the near future!

Partner

10/10

Exceptional

06 Apr 2026

Rhea

Yes

10/10

Exceptional

05 Apr 2026

Deja

Would recommend this place 1000 times over. The atmosphere was so welcoming, clean and the vibes were amazing. The resort included activities during the day making it impossible to even want to leave. Definitely will get your money’s worth!

Friends

10/10

Exceptional

03 Apr 2026

Malissa

This was our third stay at TRS Coral and did not disappoint. The location is great, right on a beautiful beach. The staff is always so friendly and accommodating and service is exceptional. This year our butlers, Ana and Sergio, went above and beyond to ensure we had a wonderful experience and had to everything we needed.

Partner

10/10

Exceptional

02 Apr 2026

Antonia

Expedia was the perfect host! They made sure we had everything we needed. Our butler serigo was perfect! Expedia made the checkout process really quick and easy! I’ll be back to TSR resort really soon!

Partner

10/10

Exceptional

31 Mar 2026

Brittni

Beautiful complex! Lots of great restaurants and the butlers were very accommodating. They made my husband’s birthday special and accommodated all of our requests. We wish we could’ve stayed a few extra days!

Friends_and_family Friends

8/10

Excellent

31 Mar 2026

Leo

We have stayed at this property multiple times in the past; while the amenities and the beach remain top notch the service is becoming less consistent. The butlers are less attentive, the front desk staff tends to find an excuse to say no rather trying to accommodate.
We come to this resort to play tennis among other things; no one informed us at any point that Rafa Nadal Tennis Center will be closed for guests for padel tournament until we arrived.
My mother passed away the day after we arrived; we had to cut our stay short. Despite valiant attempt by Expedia/Hotels.com staff, TRS never responded to their requests to issue credit for the unused days due the special circumstances.
We still might come back in the future but will definitely explore other options.

10/10

Exceptional

29 Mar 2026

Jean

Everything was perfect.

Partner

10/10

Exceptional

28 Mar 2026

Nathan Robert

Amazing vacation at TRS. Our Butlers were fantastic. Thank you Ana for attending to our every desire. We will return in the future . The adults only pool was very relaxing and quiet which we really appreciated . Thank you TRS Coral!

Friends

10/10

Exceptional

28 Mar 2026

Edward

Grounds were super clean, staff were quick and efficient. Great service and food at the restaurants and top shelf drinks. Anna was a fantastic butler and made sure to make our stay enjoyable

10/10

Exceptional

26 Mar 2026

Jeysson Ascencio

Great Hotel with so much to do ! You get butlers assigned with your room and they help you all throughout the day with room needs, restaurant reservations , spa reservations , pool bed reservations , etc . Anything you aren’t too sure about just text and ask your butler ! Food is great although some restaurants definitely better than others , multiple places to eat breakfast , lunch and dinner , definitely a big property but they have multiple cart drivers to take you all around and wherever you need to go just stop one and ask ! Overall a great experience had so fun , be sure to check out the other grand palladium property as you get access to most of their amenities when booking through Expedia . Big thanks to Estrella and Ana for being our butlers during our stay they were definitely a big big help !

Partner

4/10

Poor

26 Mar 2026

Prameel

didn’t enjoy the food

Friends

10/10

Exceptional

16 Mar 2026

alexander

Staff helpful, butler Ana is amazing, every corner of property clean and beautiful. Definitely have to come back

10/10

Exceptional

16 Mar 2026

spencer

Amazing resort, it exceeded all of our expectations and we can`t wait to go back.

Friends

10/10

Exceptional

08 Mar 2026

Matt

We had a great experience. A little more staff on the beach would be nice but overall super pleased with our stay. Will come back next year.

Partner

10/10

Exceptional

05 Mar 2026

Benjamin

Everything about this place was amazing

Family

10/10

Exceptional

04 Mar 2026

Myron

This year we tried a loft room vs a swimup we usually use.
We were a little disappointed in the loft as it was too much room for us. It was nice but we missed the swimup. Next year we will go back to the swimup.

Partner

10/10

Exceptional

04 Mar 2026

Lisa

Everything was great

Friends

10/10

Exceptional

01 Mar 2026

Robert

My wife and I stayed at TRS Coral Hotel for our 13-year anniversary, and the experience exceeded our expectations. From the moment we arrived, the staff made us feel welcomed and valued. The service was consistently attentive, professional, and genuinely friendly throughout our stay.
The room was spotless, modern, and very comfortable. Housekeeping did a great job keeping everything clean and refreshed daily. The bed was extremely comfortable, and the overall atmosphere of the resort was peaceful and relaxing — exactly what we were looking for in an adults-only experience.
The amenities were top-tier. The pools were beautiful, the beach area was well maintained, and the dining options were excellent. Every restaurant we tried delivered high-quality food and great presentation. The butler service and attention to detail truly made this trip special for us.
We felt safe, well taken care of, and able to fully relax and celebrate our anniversary. I would absolutely recommend TRS Coral to couples looking for a luxury, adults-only, all-inclusive getaway in Costa Mujeres.
We’ll definitely be back.

10/10

Exceptional

01 Mar 2026

robert john

Spectacular! Third time to the TRS and it never disappoints. The rooms are amazing and clean. The beach is well taken care of and the food is SIX stars!!

Family

10/10

Exceptional

28 Feb 2026

Joycelyn

The overall presentation was impressive. However, with an observant eye, there were many areas that needed attention. Some of the paint on the walls were poorly done, residue build up on the floors, stained carpet in the hallways. The room service food was terrible.

Partner