Name: Majestic Elegance Costa Mujeres All Inclusive
Address: Carretera Libre 85 - Punta Sam, Cancun, 77400, MX

Majestic Elegance Costa Mujeres All Inclusive

Cancun (and vicinity) · Mexico

Carretera Libre 85 - Punta SamView location

100 reviews shown

10/10

Exceptional

16 Jul 2026

Gilda Teresa De Marco

The property was pristine. All staff were genuinely kind and helpful. The food was excellent and there is no detail left behind. It was a truly beautiful experience.

Partner

10/10

Exceptional

16 Jul 2026

Christopher Kai

I'd like to say that we ate the 9 Doors Japanese Restaurant with my family of 23, we had two hibachi cooks, our cook was Marco or Marcus I believe, who was wonderful and funny. Our host Bogart, was excellent, very helpful, and kept us smiling and laughing throughout. He even added some entertainment with his anniversary song to my parents and a birthday song to my nephew. Great times. I really appreciated the buffet hosts letting us sit near one another whenever we entered the buffet.

Family_with_children

10/10

Exceptional

16 Jul 2026

Xavian

Great

10/10

Exceptional

16 Jul 2026

Jeffrey

Staff is exceptional very helpful and friendly. Food selection was ok somewhat limited. Pools were clean and well maintained. Room service was on point. Great children side of the facility. Looking to come back with the kids soon.

Partner

2/10

Poor

16 Jul 2026

Zahra Khaled

It has changed so much. We have been there before. This time was very different. Very cheap on food options and we lost power for a few hours while there. No explanation as to why. Shocked about the quality of service.

Partner

10/10

Exceptional

15 Jul 2026

Larry

We loved our butler Sergio, we felt
Safe and enjoyed our selves!! Great place to enjoy your self

10/10

Exceptional

15 Jul 2026

Danuta

Everything was very good

Friends

8/10

Excellent

15 Jul 2026

Michel

Buenos

8/10

Excellent

13 Jul 2026

Randa Mamdouh Aly

The cleaning was superb especially with the two daily cleanings. Staff are very friendly. Food offerings were ok but nothing special. The fact that some restaurants are not for the family package but for the adult package is very limiting. So although having 9 restaurants, only one option is available for breakfast and it is the same everyday no changes. Also wine should be limited to certain areas not everywhere even in rooms and in the middle of the reception since this is not advertised as \"adult only\". I would prefer to spend money on real services instead od spe ding on wine for ppl who drink million times a day. Wine should be an additional charge on the main package and not letus pay for it.

Family_with_children

6/10

Pleasant

13 Jul 2026

Matthew Austin

Stayed at Majestic Elegance Costa Mujeres June 14–21 with an Elegance Club Suite package — our annual sun trip as a couple in our early 40s. Building 4 put us close to the beach with a stunning 4th-floor ocean view. The suite itself was massive, spotlessly maintained, two bathrooms, a comfortable bed, and a fridge restocked daily. Easily a 5/5 for the room.

The beach is gorgeous — soft white sand, fun wave action like a wave pool, no rocks. Shade disappears from 10am to noon in the front bali bed section, and there are no washrooms at the beach, so plan accordingly. Bring a Yeti tumbler; it's a game-changer for fewer bar trips and cold drinks.

Food across the resort impressed us. The steakhouse was the trip highlight. The French restaurant was intimate and exceptional — attentive service, a piano player, and a beautiful atmosphere. The buffet quality at breakfast and lunch was genuinely better than expected.

Entertainment: the fire show and wrestling show (MC Orlando was outstanding) were must-sees. The MJ tribute was the best version we've seen across multiple resorts. Skip the magic show — it started 50 minutes late and disappointed throughout. We'd love to see more contemporary acts like 90s/00s mashups replace the Elvis-era shows.

Butler service was a let-down compared to past stays with this chain — mostly generic app messages rather than daily personal check-ins. Check-in was smooth but our room wasn't ready until 5pm vs. the advertised 3pm. Would recommend.

10/10

Exceptional

13 Jul 2026

Kanisha

The whole entire experience overly met my expectations

Partner

10/10

Exceptional

13 Jul 2026

Evin

We stayed in room 3209 in Elegance Majestic Club Jr. Suite I think it was called.

1. We had a butler named Chris who anticipated our every need and was exceedingly easy to communicate with via WhatsApp. He shared the daily itinerary every day, we just messaged him if we needed any little thing like towels, a cleaning, a booking etc. and he took care of it, never had to think twice.
2. Resort is very nice and peaceful. I enjoyed walking around and it was big enough that I didn't get bored whatsoever for the 7 nights we were there.
3. Food is actually really good. We went to the Italian, French, seafood, steakhouse and tepenyaki. Every night felt like a new vibe, we went twice to the Italian restaurant for the mushroom soup, it was fire. The seafood restaurant was really good for dinner, with a beautiful view - felt like a bougie waterfront restaurant in Vancouver, not an all inclusive. Filet mignon was great at the steakhouse, Creme brûlée was delicious at the French restaurant, They have Majestic for gourmet burgers and quesadillas etc taste delicious and the breakfast for club members was like 5 star a la carte.
4. The lobby bar has really good cocktails, like being in the lobby again at a bougie hotel in Vancouver. They have a live piano player and even live singers.
5. The customer service is truly top notch. The servers at the restaurants go above and beyond to attend to your needs they take their jobs seriously.
6. Entertainment was really good!
7. Good crowd.

Partner

10/10

Exceptional

12 Jul 2026

Alexis

Majestic Elegance lives up to its name, everywhere you looked was truly elegant. From the moment you step inside, you feel pampered and taken care of. We thoroughly enjoyed all the resort had to offer from the delicious restaurants and the amazing staff and entertainment team. There was always something to do, someone making sure you had a drink in your hand, and the butler attentively making sure you had all our needs met. We left already planning our return trip!

Partner

10/10

Exceptional

12 Jul 2026

Melissa

I fall in love with this resort Majestic Elegance the minute we arrived! It was my first time in staying in this resort in June 2026. Traveled with my mom and sisters. What I love the most was the food which was amazing and all the restaurants. The smoothie bar for breakfast was on point with Marco.
Cleanliness was espectacular in my junior suite and other areas of the resort.

The room is clean daily, the bed is fixed and towels change. For the Murphy bed they send a staff to open the bed. The same thing for the sofa bed. The king bed, Murphy and sofa bed mattress were marvelous ( very comfy)
The only thing I would recommend is calling before time like two hours before going to bed to request to fix the bed as they take too long to come to your room or when you make requests from your room. Other than that everything was amazing.
In the junior suite we have amenities every da
The property is in great condition, beautiful, and the view is dazzling everywhere. I really like that the property is big and you could find space ti seat anywhere.

The pool activities by Candy were very inclusive. I traveled with my sisters who have intellectual disabilities and Candy incorporated them on the activities. Candy is a great staff to this resort and we were happy to participated in all the activities with her as she was professional, respectful and enthusiastic. Also the staffs at the show during the night are great. I give this resort 9 out 10 and would return hopefully next year.

Family

10/10

Exceptional

12 Jul 2026

Lilit

It was an amazing experience

Family

10/10

Exceptional

12 Jul 2026

Raquel

This place was so beautiful and fun! I went for a solo vacation and was safe and I enjoyed myself

Self

10/10

Exceptional

11 Jul 2026

Ciarra

Very nice resort, very kind staff. Some of the bell hops were a bit aggressive for tips. Other than that wonderful stay!

Self

10/10

Exceptional

11 Jul 2026

Molly

Everything was to notch!!

Family

10/10

Exceptional

10 Jul 2026

Yolanda

Majestic Mirage is 10/10. The people, the food the drinks. Will definitely go back again. Overall the best ever. Just needs a snack bar with chips.

10/10

Exceptional

10 Jul 2026

Barbara

Wonderful everything, I love this hotel for me one of the best , they offer Heineken And coors light cans , my favorite restaurant asadito , mar y Tierra , Great entertainment, the beach was really good with little seaweed.the bars are great .

Partner

10/10

Exceptional

09 Jul 2026

Ruben Orlando

me gusto mucho, buen hotel buen servicio, la verdad vale la penar ir...

Family_with_children

10/10

Exceptional

09 Jul 2026

Nelson

Staff was amazing

Partner

10/10

Exceptional

08 Jul 2026

Teneka

Everything was good. No complaints.

Partner

4/10

Poor

08 Jul 2026

Anna Lee

Your room reservations are not guaranteed. Even if you PAY to upgrade to a swim-up, or infinitely roof top pool, that is not what you’re going to get. Food is terrible. Website says food is available 24/7, that is a lie. Out of the 7 restaurants, only 1 buffet is open from 7am- 3:00pm. After midnight, and room service is $20 extra charge per order. You can’t get in to any of the restaurants if you are in your swimming suit, even with a cover up on. The food is ALL the same at every restaurant. Don’t fall for the “delicacy” act… They host weddings and they are top priority. You get kicked out of areas and your room reservations and table reservations get canceled or bumped to lower accommodations. All pools and most bars close at 6:00pm, then everyone scrambles to get into the restaurants. Overall rating is a 3/10. They get a 3 for the wait staff/ housekeepers that are really nice but the actual accommodations are terrible.

Family

10/10

Exceptional

07 Jul 2026

Annie

Super emplacement. Le swim out était génial :-) chambre très grande propre personnel très serviable :-) j’y retournerais

10/10

Exceptional

07 Jul 2026

Omar

AC was not cold but everything else was top tier so easy 5 star.

10/10

Exceptional

07 Jul 2026

Michelle

We had a great time! Everyone was super kind. Great hospitality!

The food was amazing! We would highly recommend coming come to Majestic Elegance Costa Mujeres.

Partner

2/10

Poor

07 Jul 2026

Lillian

The amenities weren’t as they were when we came last, we were able to use the spa every day but that changed. We didn’t get a birthday banner on our door and the food was not that good as well. No bread pudding and not many options

Friends

10/10

Exceptional

07 Jul 2026

Wioletta

It was our first time in Mexico and we're surprised how wonderful the resort and staff was. We can't wait to go back.

Partner

6/10

Pleasant

07 Jul 2026

Rochelle

First of all, the service is top notch. Very friendly staff and they all work very hard. 5 stars for service! Cons - the food was not good. The buffet had the same subpar options every single day. Very bland. Not many meat or seafood options. Mostly rice, veggie or taco options. The place needs better upkeep. You can see the deterioration. The walls and stucco have pieces coming off. The rooms wallpaper is peeling, the calking in the bathrooms and around the patio jacuzzi need major touch ups, etc. Another biggie is the evening entertainment. Theres literally nothing to do after 10pm. Restaurants close, and no live music or places to hangnl out besides the middle lobby bar, but even at that bar its pretty boring. Food and entertainment bring the rating down to a 3 star.

10/10

Exceptional

06 Jul 2026

Alejandro

Had an amazing time!

Partner

10/10

Exceptional

06 Jul 2026

Fady

Everything was great about this place highly recommend

Partner

10/10

Exceptional

06 Jul 2026

Yasmeen

I absolutely loved this resort. Our butler, Victor, went above and beyond to make our stay amazing. We booked a rooftop plunge pool suite and it was fantastic, and above all, very private. Favorite restaurant was the Japanese. The sushi was very appetizing. I didn’t get a chance to try to bistro or the steakhouse. I would totally come back here.

Partner

8/10

Excellent

06 Jul 2026

Vadzim

All was pretty good but:
1-not all bars served premium alcohol and even beer,in steak house restaurant I asked for a shot of patron reposado and stuff said it will be extra charge,so I laughed and gone to adult zone lounge and bring half a glass of it for free,so funny
Very disappointed with bars and what they have
2-was waiting for 40 minutes to be seated in the evening at seafood restaurant (1/4 of tables only was seated)and was waiting for someone to come to us to take an order for 50 minutes (((

Family

10/10

Exceptional

06 Jul 2026

Olivia

5 stars! I would definitely come back. Highly recommend the swim out room. Staff was very attentive and friendly. there was always some activity going on and the butler was a nice touch. I would highly recommend the spa as well.

The food was amazing! everywhere we went it was very delicious with a lot of options to choose from. The drinks were also great as well with high quality liquors available.

we saw amazing live music, circus show, world cup games and parties, fire show, etc. the events go on and on!

I really appreciate the staff going above and beyond to make this experience very memorable, relaxing, and packed with fun activities. Not to mentions the pools and grounds were very clean. The beach had nice lounge chairs available and was very clean as well. There was a lot of seaweed on the beach/ in the water but that was just due to the area. It was still very much enjoyable.

I would absolutely love to come back and would recommend this spot to anyone!

Partner

10/10

Exceptional

06 Jul 2026

Gabriela Maria

Excellent service throughout the resort , everyone was pleasant , helpful and professional.

Partner

10/10

Exceptional

04 Jul 2026

Daniel Frausto

Loved how all the staff were nice and friendly, rooms and property was clean !

Partner

6/10

Pleasant

04 Jul 2026

Chris

Service was amazing! Food alright. Just beware. We had a couple different groups stay there for a wedding and this happened to 4 different groups. They said we booked on the family side, not adult, and then proceeded to charge us another $600 if we wanted to stay on the adult side. Thinking we needed to, all groups did. Family side was way more fun and since they wouldn’t let the grooms family over on the adult side, we ended up meeting up and having fun on the family side.

Friends

10/10

Exceptional

02 Jul 2026

Rolando

Great place for vacations

Family_with_children

10/10

Exceptional

02 Jul 2026

Yoel

How clean the resort was and the food. The room was also excellent! Friendly staff that is always attentive. Alejandro was excellent and was always willing to help and informative.

Partner

8/10

Excellent

02 Jul 2026

Rocio

They need to maintain clean the pool , to clean the room we had to call room service.some showers around the pool was broke

Family

10/10

Exceptional

01 Jul 2026

Amjad

Perfect

10/10

Exceptional

30 Jun 2026

Ana Fernandez

An Absolute Masterpiece of Paradise – Pure Aesthetic Perfection!
If you are looking for a vacation that feels less like a hotel stay and more like stepping into a high-end luxury mood board, Majestic Elegance Costa Mujeres is the ultimate destination. From the moment we arrived, we were completely blown away. This resort doesn't just offer a getaway; it delivers an unparalleled, elevated experience.
📸 An Aesthetic Dreamland
Architecturally, this property is a modern masterpiece. Everywhere you turn is a visual masterpiece—sleek lines, stunning water features, and a seamless blend of contemporary luxury with lush, tropical nature. The design is incredibly intentional, making it an absolute dream for anyone who appreciates breathtaking views and perfect photo-ops. The rooms are gorgeous, the swim-up suites are a vibe, and the beachfront views are nothing short of hypnotic. It feels exclusive, fresh, and deeply relaxing.
🎉 Endless Activities & High-Energy Fun
You will never, ever be bored here. The resort strikes the perfect balance between serene relaxation and exhilarating entertainment. Whether you want to:
Unwind with a world-class mixology cocktail by one of the pristine, sprawling pools.
Join in on the high-energy pool parties and beach volleyball.
Enjoy the spectacular, Broadway-caliber evening shows and live music.
There is a rhythm to this resort that keeps your spirits high and your itinerary as full (or as beautifully empty) as you want it to be.

Family_with_children

6/10

Pleasant

30 Jun 2026

Ashely

The hotel overall was beautiful! But

10/10

Exceptional

29 Jun 2026

John

Clean room the staff the pool and hospitality. 10/10

Partner

6/10

Pleasant

29 Jun 2026

Kenneth Benjamine

Clean

Partner

10/10

Exceptional

29 Jun 2026

Juan Jose

The hotel was excellent. Very well maintained and everyone was very friendly. Surpassed my expectations. Will definitely come back.

Partner

10/10

Exceptional

28 Jun 2026

Steven

Absolutely top notch. Paradise Island. Plenty of beautiful pools, many with swim up bars. Food was very good. Our butler, Jazmin, spoiled us. “Mex”, from the steakhouse, was our favorite waiter, but they were all super friendly. In fact, every staff member from the bartenders, to wait staff, to hospitality, to maintenance were always so kind and welcoming. Bring plenty of sunscreen and prepare for some humidity. A++ rating from our group of 9 (8 adults and 1 teen).

Family

10/10

Exceptional

28 Jun 2026

Robert

Overall an excellent resort. The food and selection was good. Staff were very attentive and tried to speak english the best they could but were also patient when we would try to speak Spanish. We were in a swim up room and the exterior could use a bit of freshening up (didn’t effect our stay). Only criticism I would have is that they need to do a better job cleaning the swim up pools and smaller pools attached to them. We didn’t see anybody vacuuming them all week. I would recommend this resort and would go back.

Partner

10/10

Exceptional

27 Jun 2026

Gisela

Buen servicio y muy bonito lugar , excelente comida, todo excelente

Partner

10/10

Exceptional

27 Jun 2026

Natan

Room was cleaned well and at night they come in and get it ready for night-time. Food and staff were great!

Family

10/10

Exceptional

26 Jun 2026

Nevalys

Everything is excellent; I guarantee it 100%.

Family_with_children

10/10

Exceptional

26 Jun 2026

Robyn M.

We stayed in an ocean view room with a private plunge pool. It was amazing! There are so many pools on the property, and the beach is beautiful. Most of the food was good for an all inclusive, especially the steakhouse.

Partner

10/10

Exceptional

26 Jun 2026

Alan

We had an amazing experience. The staff was very kind and respectful and at your service. Great people.

Partner

6/10

Pleasant

25 Jun 2026

Toribio

The room is not clean, they just making the beds and that’s it, the most of the staff is not friendly, the food of the buffets wasn’t good and the temperature bad, specially in the seafood. In the restaurants was good. Pool dirty, the beach personal was only one person and drinks took always more than 20 minutes.

Family_with_children

10/10

Exceptional

25 Jun 2026

Nader N

Beautiful resort.

Family_with_children

10/10

Exceptional

24 Jun 2026

Rachel

Resort was great, staff was super attentive and helpful. Drinks and food were great. They had a lot of options for my husband who was a vegetarian, and they were very conscious of other allergies as well. My only complaint was with GoMajestic. We booked and excursion that ended up getting canceled, but they did not notify us it was canceled.

Partner

10/10

Exceptional

24 Jun 2026

Darlene

Great experience from the time we arrived until the time we left. We plan to revisit again soon.

Family_with_children

10/10

Exceptional

24 Jun 2026

Patrick

La nourriture incroyable

Partner

10/10

Exceptional

24 Jun 2026

Maria Concepcion

Beautiful place besides having trouble with our jacuzzi everything else was great they did respond to fix it right away . Rooms were clean everyday the staff was friendly and very helpful, outdoor pools were clean and staff at the pool were very helpful overall we had a great week at the resort , very pleasant place to stay. I will definitely be back!!!!!

Family_with_children

6/10

Pleasant

23 Jun 2026

Carlos

They can do better with the food no type of options and it wasn’t cooked completely

10/10

Exceptional

23 Jun 2026

Jose Luis Ruiz

Our experience at Majestic Elegance was great. The pools, rooms and restaurants were great. All staff were friendly and welcoming. They called us family. The restaurants were amazing. We went for my husband birthday and our butler did so much for him. They decorated our room had a special dessert sent to him even on our excursion they sang happy birthday to him. I would recommend this resort to anyone.

Partner

10/10

Exceptional

22 Jun 2026

Tartesha

Love the swim up suite. The staff was amazing. Would recommend this resort for anyone. I’m definitely going to come back to this resort again.

Partner

10/10

Exceptional

22 Jun 2026

Tiara Mabel

Wonderful location! Try to avoid booking in the summer months because it is soo hot and humid during this part of the year there. It was still an amazing experience but May, June and July are the hottest months. Another great tip, if you couldn’t book transportation with the hotel in time, feel free to use the company indrive at the airport. They are reliable. Such great staff, please tip they deserve it. My husband and I spent 500 dollars just on tips alone during our 5 day trip. The plunge pool suite is incredible and has such a great view ❤️It was absolutely worth the extra amount and I can’t wait to be able to come back again

Partner

10/10

Exceptional

21 Jun 2026

Jordan

Everything was great! From start of the stay until the finish. All of the staff was friendly and was always willing to help. Also, 9 Doors Japanese was phenomenal!

Partner

10/10

Exceptional

21 Jun 2026

Courtney

We loved our stay in The Club! It was clean and everyone was so friendly.

Partner

10/10

Exceptional

21 Jun 2026

Vishnu Vardhan Rao

Great place to stay

Partner

10/10

Exceptional

20 Jun 2026

Will

Everything was excellent. Had fun
Didn't want to leave

Family

10/10

Exceptional

20 Jun 2026

Yasmin

My boyfriend and I stayed here for 6 days absolutely loved it! definitely will be going back. Our butler Jesus was amazing(request him if you can) he was so helpful with helping us get around. The food was overall good, and pools were very clean.

Partner

10/10

Exceptional

19 Jun 2026

Katherine

I loved the resort and staff. Everyone was very polite and eager to assist us. The restaurants were delicious and I especially enjoyed room service.

Excellent place for a vacation!!

Family_with_children

10/10

Exceptional

18 Jun 2026

Jorge

Todos los programas de entrenamiento, la atención del personal sobre todo de nuestro mayordomo Albert , pero en general la atención del resto de los empleados del hotel fue excelente

Partner

10/10

Exceptional

18 Jun 2026

Sue

Everything was perfect. We had this time the plunge pool. The first time we had a swimup room. The plunge pool is the 4th floor. We had a garden view and was very quiet, which is what we wanted. The swimup we had was directly across the pool bar. The staff was great.

8/10

Excellent

18 Jun 2026

Christopher David

Food was good they had variety and wasn’t crowded. Club side was nice if you want quiet but butler service wasn’t good don’t expect much way better service in DR. Pools closed and space closed due to many wedding every day. Overall would stay again but not as promised.

Partner

10/10

Exceptional

17 Jun 2026

Jacob

Amazing trip! We want to return for our anniversary. You won’t be disappointed!

Partner

8/10

Excellent

16 Jun 2026

Crystal

Avid at the Pure bar is pretty cool. Also the large circle lobby bar that opens at 3 has the strongest drinks- heads up. Lots of fun activities to plan your day around. The picana at the steakhouse is what you want to order when you go there TRUST ME. All in all a good time

Friends

10/10

Exceptional

16 Jun 2026

Monica

The property was really nice and the staff was helpful when needed. It had multiple pools to choose from and staff was very friendly. I would visit again in the future.

Friends

10/10

Exceptional

15 Jun 2026

Charles

We had a great time. Serch the butler was amazing. He brought everything we needed and very responsive through the app. The only downside is the elevator by our room didn't work for the first few days and weird smell in the bathroom. Our favorite night was the silent party. We didn't realize the Mexican night was sat and had the French bistro. Next time, we will switch the nights. So much delicious looking food but we were so full. The dj at the disco was hot and cold. He would get the party going and then mess up the vibe the next moment. The room was cleaned twice a day. So definitely had everything we needed. The staff at all of the restaurants were great. We felt the Italian was bland but all the rest were fantastic. We had someone with celiac in our group and having the chef come up table to help order was phenomenal. Lots of choices for different eaters. We also enjoyed looking at the weddings from afar. They were all beautiful. The beach was not crowded so we easily had cabanas every time we went to the beach. They did try to keep the seaweed down. One you got pass the seaweed, the water was clear. Drinks were plenty but it did take 3 days for us to get a avocado margarita. It was delicious though. You have to try it.

Friends

10/10

Exceptional

15 Jun 2026

Jenah

Husband and I traveled with another couple, both staying on the Club side. We had the swim out jr suite, friends had jr suite. It was a wonderful trip! Rooms were the most spacious of any resort we have visited, air conditioning worked well, and the convenience of the swim out room was the icing on the cake.
Every single employee we encountered was wonderful! Our Butler Alejandro helped us make reservations together for teppanyaki, and French was easy enough to reserve ourselves on the app. Never once had to wait for seating at dinner, even the restaurants without reservations. Food was great and there was always a ton of variety! Alejandro was also able to assist when we were having some difficulties streaming from our TV.
Avid and Jorge at the swim up bar by building 2 took great care of us all week! Absolutely recommend booking this resort!

Friends

10/10

Exceptional

14 Jun 2026

niarvi

Excelente servicio, la habitación espectacular, hicimos un upgrade a una habitación superior con piscina, y realmente hizo la diferencia.
La comida deliciosa en todos los restaurantes y todo el staff fue súper amable y servicial.

Family_with_children

10/10

Exceptional

13 Jun 2026

Jason

Very nice resort. Would recommend

Friends

8/10

Excellent

13 Jun 2026

Ross

I enjoyed my stay at Majestic Elegance and had a great overall experience. The staff is extremely friendly, and our butler was truly awesome. Tipping in USD seems to pay off even better. There are tons of pools and bars, and the nightly entertainment after dinner is fun that keeps the resort feeling lively. It’s an especially great place if you enjoy drinking and being social. The food options are plentiful, though the quality can be hit or miss. The beach had quite a bit of seaweed during our stay so we spent more time in the pools. The TV and electronic features are a little outdated, but not a dealbreaker. If you’re not drinking or don’t feel like joining activities it can get a little boring, but overall it’s a beautiful resort with great service and lots to do if you want to stay engaged.

Partner

10/10

Exceptional

13 Jun 2026

Brandon

Great stay as always. Staff is friendly. The property is beautiful and the food is great!

10/10

Exceptional

12 Jun 2026

Kristen

We would definitely be back! Great resort, food and hospitality.

10/10

Exceptional

12 Jun 2026

Breanne

What a great time! Great food, especially the seafood. Loved that they had swim up bars so close to the rooms! Loved that the beach was just a short walk. Loved the staff. They were all so helpful and welcoming.(Especially Avid and Christian) Would totally go again even when June weather is considered an “off season”. There was seaweed but not as much as TikTok videos seem to highlight like at the more southern resorts.

Friends

10/10

Exceptional

12 Jun 2026

Ian

The staff were all great friendly and welcoming
The room was excellent amazing view of the beach and ocean as well as the pool area
Bar service was fantastic
All the restaurants were exceptional fabulous staff and great food
Beach was amazing water sports were terrific
Second time we’ve stayed there, we’ll be back !!

Partner

10/10

Exceptional

11 Jun 2026

Marlon

The staff was wonderful. We had the opportunity to work with Krystel, the Expedia Ambassador at Majestic Elegance, and she was extremely helpful, always willing to assist us. She went above and beyond to make our stay unforgettable!

Kudos to Krystel, Jamilet, and Ricardo from the entertainment team, as well as Alfredo, our server at Mariachi Loco, the Mexican restaurant. They all made our stay incredibly pleasant, and they are the reason my family and I want to come back very soon!

Thank you, Majestic Elegance, for a week filled with beautiful memories. We can’t wait to return!

And I can’t forget Anna our photographer!!!! The best in the whole wide world!!! We love her

Sandra Sanchez-Donayre

⭐⭐⭐⭐⭐ 5/5 Review Ready to Post

Family_with_children

4/10

Poor

11 Jun 2026

Armin Norouzi

We visited this place two years ago, and it was much better back then.

Partner

10/10

Exceptional

10 Jun 2026

Sarah

loved it best staff ever

Partner

8/10

Excellent

09 Jun 2026

Kristi

Property was very pretty, clean and staff was amazing!! No complaints about those things!
Now for my complaints- pools closing at 6pm- that sucks! I never found 17 pools as described I think they are counting the private pools off the rooms? But the ones we used were fine. The adults only area is not just adults only you have to be staying on that side and have a special bracelet which sucks! When booking through Expedia you don’t that information! The food- subpar to say the least edible but nothing to rave about! Which was sad to me! And again ran into this needed a certain bracelet to get into a restaurant for brunch! Lame!
Air conditioning was great! Room was great, beds were comfortable! Plenty of towels!
I would return but most likely won’t

Friends

10/10

Exceptional

09 Jun 2026

Aaron

Excellent choice to celebrate my daughter’s 1st LifeDay! My wife & I enjoyed the property in Punta Cana years ago & this trip was no different!

Family_with_children

10/10

Exceptional

09 Jun 2026

Shannon

Beautiful property and excellent food

Family

10/10

Exceptional

08 Jun 2026

Benjamin

Would definitely come again

8/10

Excellent

08 Jun 2026

Daniela

Just came back from a 3 night stay and there was a power outage for 2 hours at night. I wish they made an announcement or something. The place was well maintained and the food is good at the restaurants. Butler service could be a bit better but we still had an amazing time.

Partner

10/10

Exceptional

07 Jun 2026

Vanessa

Great hotel cleans rooms great service staff was amazing, my family wants to go back thank you

Partner

10/10

Exceptional

07 Jun 2026

ANDRE

Our second time to this resort. Fantastic food and incredibly relaxing.

Family

8/10

Excellent

07 Jun 2026

Thomas

Pools were not well maintained. Infinity pools not well thought out. Too many swim outs

Partner

10/10

Exceptional

06 Jun 2026

Tira

Very nice resort and the food was great

Partner

10/10

Exceptional

06 Jun 2026

William

Absolutely one of my best experiences at an all inclusive. Staff couldn’t do enough to keep you happy. We have been assigned butlers at many resorts but truly only seen them when we checked it. Our butler at the Majestic elegance was Lalo and he did everything and more for us. He was easily the biggest asset at the resort. Try to request him if you can, you will not be disappointed. We caught a few shows and they were all very good. Shout out to the Elvis impersonator! Food was off the chart. Liked all of the restaurants for all meals. We saw a few weddings and they were spectacular. Pools were fine just wish the would have had more pools with an ocean view. Beach was incredible with the powder white sand and deep blue water. Overall one of the best all around resorts in all of Mexico.

Partner

10/10

Exceptional

06 Jun 2026

Royce Anthony

This is a very nice resort in Costa Mujeres, Mexico. Housekeeping was some what lacking. We left a tip on the bed with a note of requests (wash cloths, towels, Cokes, etc.) each morning. If it had not been for Lalo (the butler), those requests would not have been fulfilled. The food at this resort is some of the best resort food I have experienced. The beach is nice, but it is the time of year where the sargassum (seaweed) is really bad. They did the best they could with keeping it cleaned up, but it was a futile effort. Overall a very nice resort to vacation at.

Family

10/10

Exceptional

04 Jun 2026

Jenny

We had a wonderful stay at Majestic Elegance. The resort was beautiful, clean, and offered a great overall experience. The staff was friendly and always willing to help, making our vacation even more enjoyable.

A special thank you to Krystel, who went above and beyond throughout our stay. She was incredibly attentive, thoughtful, and always made sure we had everything we needed. Her kindness and excellent customer service truly stood out and made us feel valued and welcome.

Family_with_children