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Excellence Coral Playa Mujeres - Adults Only All

Cancun (and vicinity) · Mexico

Prol. Bonampak S/n Mz. 1 Lt.10 Sm 3View location

9.4/10Excellent750 Reviews
Cleanliness9.8/109.8
Service9.6/109.6
Comfort8.4/108.4
Condition9.6/109.6
Amenities9.6/109.6
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Excellence Coral Playa Mujeres - Adults Only All

With a stay at Excellence Coral Playa Mujeres - Adults Only All Inclusive in Punta Sam (Playa Mujeres), you'll be a 1-minute drive from Playa Mujeres Golf Club and 14 minutes from Ultramar Ferry Puerto Juárez. This all-inclusive property is 8. 7 mi (13.

9 km) from Cancun Mall and 10. 6 mi (17 km) from Playa Tortugas. Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After dipping into one of the 6 outdoor pools, you can spend some time at the private beach.

Additional features at this property include complimentary wireless internet access, concierge services, and gift shops/newsstands. Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Free self parking is available onsite.

Enjoy Mexican cuisine at Raices, one of the property's 16 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe.

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When you are in need of a refreshing drink, visit the beach bar or one of 16 bars/lounges, or 3 poolside bars. Make yourself at home in one of the 503 air-conditioned rooms featuring free minibar items and Smart televisions.

Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature bidets and hair dryers. Conveniences include phones, as well as laptop-compatible safes and coffee/tea makers.

With a stay at Excellence Coral Playa Mujeres - Adults Only All Inclusive in Punta Sam (Playa Mujeres), you'll be a 1-minute drive from Playa Mujeres Golf Club and 14 minutes from Ultramar Ferry Puerto Juárez.

Make yourself at home in one of the 503 air-conditioned rooms featuring free minibar items and Smart televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature bidets and hair dryers.

Conveniences include phones, as well as laptop-compatible safes and coffee/tea makers. Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Concierge
Laundry
Spa
Gym
Entertainment
Beach services
Non-smoking
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

Minimum guest age is 18 By ocean Caters to adults only Professional property host/manager Property does not offer onsite COVID-19 testing Pets not allowed Service animals not allowed

Cleaning and safety

Sanitization
Cashless transactions are available

Important information

  • You need to know
    • Pool access available from 6:00 AM to 8:00 PM.
    • Guests under 18 years old are not permitted at this adults-only property.
    • Only registered guests are allowed in the guestrooms.
    • No pets and no service animals are allowed at this property.
    • Cashless payment methods are available for all transactions.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Minimal age
    18
  • Spoken Language

    English

    Spanish

Nearby attractions

Playa Mujeres Golf Club 0.6 km / 0.4 mi
Mujeres Beach 0.9 km / 0.5 mi
Punta Sam Ferry Terminal 3.7 km / 2.3 mi
Punta Sam Beach 3.7 km / 2.3 mi
El Meco Archaeological Site 7.7 km / 4.8 mi
Arrecife El Meco Underwater Museum 8 km / 5 mi
El Niño Beach 8.4 km / 5.2 mi
Gran Puerto Pier 11.2 km / 6.9 mi
Ultramar Ferry Puerto Juárez 11.2 km / 7 mi
Museo Iconografico de la Carrera Panamericana 12.2 km / 7.6 mi
Séptimo Día Adventist Church 13 km / 8.1 mi
Mercado 23 13.5 km / 8.4 mi
Cancun Mall 13.9 km / 8.7 mi
Las Palapas Park 14.2 km / 8.8 mi
Cristo Rey Church 14.2 km / 8.8 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 503
  • hotel
  • Wheelchair-accessible
  • Car park
  • Wi-fi
  • Laundry service
  • Multilingual staff
  • Bellboy service
  • Lift access
  • Newspaper stand
  • Garden
  • Spa treatments
Show 4 more facilities & services
  • Sailing
  • Volleyball
  • Beach volleyball
  • Tennis
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE CLUB OCEAN VIEWSUITE • CLUB OCEAN VIEWSUI.CB-OV

    Photos are not available for this room type.

    Excellence Coral Playa Mujeres - Adults Only All

    SUITE CLUB OCEAN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    CLUB OCEAN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.CB-OV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH PRIVATE POOLSUITE • WITH PRIVATE POOLSUI.PP

    Photos are not available for this room type.

    Excellence Coral Playa Mujeres - Adults Only All

    SUITE WITH PRIVATE POOL

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH PRIVATE POOL

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.PP

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE POOL VIEW KING BEDSUITE • POOL VIEW KING BEDSUI.KG-VP

    Photos are not available for this room type.

    Excellence Coral Playa Mujeres - Adults Only All

    SUITE POOL VIEW KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    POOL VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-VP

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE CLUB WITH VIEWSJUNIOR SUITE • CLUB WITH VIEWSJSU.CB-WV

    Photos are not available for this room type.

    Excellence Coral Playa Mujeres - Adults Only All

    JUNIOR SUITE CLUB WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    CLUB WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.CB-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE POOL VIEW KING BEDJUNIOR SUITE • POOL VIEW KING BEDJSU.KG-VP

    Photos are not available for this room type.

    Excellence Coral Playa Mujeres - Adults Only All

    JUNIOR SUITE POOL VIEW KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    POOL VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.KG-VP

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE POOL VIEWJUNIOR SUITE • POOL VIEWJSU.VP

    Photos are not available for this room type.

    Excellence Coral Playa Mujeres - Adults Only All

    JUNIOR SUITE POOL VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    POOL VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.VP

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE CLUB KING BEDSUITE • CLUB KING BEDSUI.CB-KG

    Photos are not available for this room type.

    Excellence Coral Playa Mujeres - Adults Only All

    SUITE CLUB KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    CLUB KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.CB-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE WITH PRIVATE POOLJUNIOR SUITE • WITH PRIVATE POOLJSU.PP

    Photos are not available for this room type.

    Excellence Coral Playa Mujeres - Adults Only All

    JUNIOR SUITE WITH PRIVATE POOL

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    WITH PRIVATE POOL

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.PP

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE BEACH FRONT WITH PRIVATE POOLSUITE • BEACH FRONT WITH PRIVATE POOLSUI.BF-PP

    Photos are not available for this room type.

    Excellence Coral Playa Mujeres - Adults Only All

    SUITE BEACH FRONT WITH PRIVATE POOL

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    BEACH FRONT WITH PRIVATE POOL

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.BF-PP

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH PRIVATE POOL OCEAN VIEWSUITE • WITH PRIVATE POOL OCEAN VIEWSUI.PP-OV

    Photos are not available for this room type.

    Excellence Coral Playa Mujeres - Adults Only All

    SUITE WITH PRIVATE POOL OCEAN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH PRIVATE POOL OCEAN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.PP-OV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE CLUB OCEAN VIEWJUNIOR SUITE • CLUB OCEAN VIEWJSU.CB-OV

    Photos are not available for this room type.

    Excellence Coral Playa Mujeres - Adults Only All

    JUNIOR SUITE CLUB OCEAN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    CLUB OCEAN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.CB-OV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE POOL VIEW TWO DOUBLE BEDSJUNIOR SUITE • POOL VIEW TWO DOUBLE BEDSJSU.2D-VP

    Photos are not available for this room type.

    Excellence Coral Playa Mujeres - Adults Only All

    JUNIOR SUITE POOL VIEW TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    POOL VIEW TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.2D-VP

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Excellence Coral Playa Mujeres - Adults Only All

9.4
Excellent
750 Reviews
Cleanliness
9.8 /10
Service
9.6 /10
Comfort
8.4 /10
Condition
9.6 /10
Amenities
9.6 /10
100 reviews shown
8/10
Excellent
07 Aug 2026
Lori Marie
The resort is beautiful! The food was generally good, with the exception of the Grill. The appetizers were subpar, and my steak was overcooked.

Our overall rating would be a four.
Partner
10/10
Exceptional
06 Aug 2026
Bradley
Loved it! Luxurious, relaxing and romantic stay. Felt like we had the whole place to ourselves. Plenty of great restaurants and bars to eat and drink. Only advice I would have is get club or rooftop suite if you want an ocean view.
10/10
Exceptional
04 Aug 2026
Jaclyn
Excellent resort. Super clean & very friendly staff. My husband has severe food allergies and they were VERY diligent in ensuring his safety at each restaurant.
Pool was great & clean.
Loved the overall calm vibe & look forward to visiting again
10/10
Exceptional
03 Aug 2026
Juan Jose Charles
Everything was 5 stars. If you need a place for relaxation this is the place for you.
10/10
Exceptional
02 Aug 2026
Barbara
The staff are incredible. They are all friendly and working incredibly hard to ensure a great experience
8/10
Excellent
01 Aug 2026
Jose
A very nice exclusive place for couples who are looking for a calm and chill vacation.
Food/bars tend to close 20-30 minutes early from set times.
Great tacos stand and Agave best restaurant for Mexican food. Lobster house is very tasty.
Every single person working is lovely and friendly.
10/10
Exceptional
01 Aug 2026
Fe
Great!
8/10
Excellent
31 Jul 2026
Anna Neel
Nice property, beautiful room with upstairs and private pool. Very quiet resort.
8/10
Excellent
30 Jul 2026
Kenneth Reginald
The resort is beautiful and very clean. The entertainment and night shows could be much better. The staff is very friendly and helpful. The only downside is the entertainment could be better.
10/10
Exceptional
29 Jul 2026
Anabel
La atención y servicio
Limpieza
Facilidad para todo
10/10
Exceptional
25 Jul 2026
Martin
Hotel was amazing, but there was not clear difference between VIP access to Regular access, which can be unconfortable and unecessary for guests in general.
8/10
Excellent
25 Jul 2026
Tivette
Stayed at this property for 7 days and it was AMAZING! Upon arrival the bell hoppers greeted us with cold cloths and glasses of champagne. Took care of your luggage and guided us to check in. I had previously read a lot of reviews before arriving so I knew of some things to expect. We were not offered an upgrade (we booked the 2 story suite with rooftop pool) because I think they may have been booked and were not going to downgrade just to get the excellence package. However they did offer us the excellence amenities for an additional $1000 which only would allow access to 2 additional restaurants, speakeasy (hidden tasting with premium drinks) private pools, and hydrotherapy session, but it was not worth it without the room upgrade to accompany it, therefore we declined. The food was good for the most part. Entertainment was just sub par. More entertainment is needed, especially at the pools, more music, live DJ would be nice. Housekeeping does a great job coming in sometimes twice daily for the upkeep of the units. Had a wonderful encounter with the director of entertainment Myuriel Sanchez while at the sports bar. She came in to speak and my husband challenge her to a game of pool and she accepted. She asked what brought us the the resort and we told her our anniversary and birthday. She brought us out a anniversary dessert and the next day she had a birthday dessert sent to my unit. It was a pleasant surprise! Itzel at the chocolate store was always very nice and sweet.
10/10
Exceptional
24 Jul 2026
Tiberiu
Amazing staff and clean beautiful property!
10/10
Exceptional
23 Jul 2026
Ian
El hotel es espectacular las habitaciones hermosas y cómodas, es un hotel muy moderno y con excelente servicio. La comida 10/10
10/10
Exceptional
21 Jul 2026
Alex
One of my favorite Excellence resorts! Amazing service! Superb grounds! Amazinggggggg food! We had a blast!
Partner
10/10
Exceptional
20 Jul 2026
Derik
Best all inclusive we have ever been to. Great interior design. Amazing staff. Good food.
Partner
10/10
Exceptional
20 Jul 2026
Robert
I liked the whole property clean great restaurants great staff
Family
6/10
Pleasant
18 Jul 2026
Cynthia
Bathroom
10/10
Exceptional
18 Jul 2026
daniel
The room was cleaned daily. The staff was excellent. The bar was stocked daily!
Partner
10/10
Exceptional
16 Jul 2026
Kelli
The resort itself is gigantic, but somehow doesn’t feel busy. It’s beautiful and there are so many restaurants to try! The beach is well maintained, very little sea grass.
There’s also a dolphin enclosure next door! Between the property and the dolphins there are some guys selling excursions. TAKE THEM! We will
Definitely be returning to this property!
Partner
10/10
Exceptional
16 Jul 2026
David
Wonderful resort and staff / more on the calm quieter side - definitely not a Cancun party destination so know what you are choosing
Partner
10/10
Exceptional
13 Jul 2026
ODAY
Had a great honeymoon! Will be visiting in future.
Partner
8/10
Excellent
13 Jul 2026
Gerald
My husband and I really enjoy our 4 day stay at the adults only resort there the staff was very friendly, very helpful the swim up we had was gorgeous and the suites are big was beautiful, we appreciate the huge tub for the two of us. The vibe of the resort sexy with the saxophone soloist and the band playing some classics. We arrived on Thursday for Mexican night and the set up was amazing. The mariachi band was setting the mode. However, at the price of the stay is not matching the food, we was slightly disappointed in the food. Considering the resort is rated a diamond resort I would have liked for the food to be at a better quality. The food was subpar dry, microwaveable tasting like, for breakfast it tasted like yesterday food. I almost felt like unless you had club membership you wasn’t getting quality food served. So next time we will go and have that club experience and I’m hoping that the food would be better. That was my only complaint. Everyone there all the staff members gave us a great time and I would recommend, I just want to keep it real and that would be my only gripe the food wasn’t up to the standards of which I assumed this resort would provide.
Partner
10/10
Exceptional
12 Jul 2026
Lauren
Can’t wait to go back!
Partner
10/10
Exceptional
12 Jul 2026
Candace
Beautiful resort! Nice and clean! Make sure to book the excellence suites…rooftop pool was top tier!!! The staff were exceptional and very helpful any time you needed anything! The food by far was the best we’ve ever had and consistent throughout our entire stay! Will definitely book again!
Partner
10/10
Exceptional
12 Jul 2026
Henry
Staff is very professional, everyone was very welcoming and hospitable.

The hotel is really beautiful. Always spotless. Great job staff!!

The food was amazing as well. So many options to choose from, various restaurant options available as well.

Will definitely come back for more relaxing vacations!
Partner
10/10
Exceptional
11 Jul 2026
Brent
Exceptional service from start to finish. Dining experience was amazing. The property was absolutely stunning. They care about your experience and attention. Shows and activities were so much fun and 10/10.
Partner
8/10
Excellent
10 Jul 2026
Lisa
Everything was wonderful. For an all inclusive the food was pretty good, not amazing but pretty good. Plenty of choices for food that’s for sure. It’s was well maintained and clean but there is room for improvements. The two story terrace room with private pool is great but the pool is lacking and that level should definitely have some plants or other items to warm it up a bit. It would be nice if you could adjust the pool more even if you could turn the jets. The television set up is terrible. The tv pulls out a tilts but you can’t see it from the bed. The only things that I felt were bad was that there was no door on the bathroom or shower. There is a door for the toilet but when in the shower you freeze and have no privacy. The other is the coffee maker in the room. Even after a replacement it just doesn’t function and also makes the weakest coffee on the planet IF you can get it to work. It would also be great if there were hooks or rails in the bathroom or anywhere for that matter to hang wet clothing or towels. Only two hooks IN the shower. Just not enough.
Partner
10/10
Exceptional
10 Jul 2026
Randy
Our swim up room was amazing! Staff were very helpful and checked up on us to make sure we had everything we needed. Pools were well taken care of. We enjoyed the swim up bar.
Partner
10/10
Exceptional
09 Jul 2026
Julissa
I’ve been to Mexico several times, and Excellence Coral Playa Mujeres is by far the best resort I’ve ever stayed at. I booked this trip to celebrate my mom’s birthday, and we were welcomed with champagne upon arrival, a wonderful start to an unforgettable vacation.

The staff is what truly sets this resort apart. Every employee greeted us with a smile, genuinely seemed happy to be there, and provided exceptional service. I’m lactose intolerant, and every restaurant was knowledgeable about my dietary restrictions and always offered delicious alternatives.

The food was outstanding. We stayed in a Swim-Up Suite, which included access to Magna and Zenith. Magna was my favorite, and the hibachi experience at Kenpai was one of the best I’ve ever had.

The temperature-controlled pools were amazing, the room was spotless every day, and I loved the L’Occitane shower products. I was also impressed by the security. The gated entrance verifies every vehicle by confirming with the front desk and recording the driver’s information before allowing entry, which made us feel very safe.

From the first day to the last, everything exceeded my expectations. The service, food, cleanliness, amenities, and attention to detail were exceptional. I highly recommend Excellence Coral Playa Mujeres and can’t wait to return! VIVA MÉXICO !
Family
10/10
Exceptional
08 Jul 2026
Erik
Everything was perfect
Friends
10/10
Exceptional
07 Jul 2026
Tracy
Was an amazing resort! The staff were attentive and lovely. The amenities were world class!
Partner
10/10
Exceptional
07 Jul 2026
David
Rooms were amazing in addition to the obvious relaxing ambience of the resort.
Partner
10/10
Exceptional
06 Jul 2026
Jeffery
Everything was excellent.
Partner
10/10
Exceptional
05 Jul 2026
Trey
Just an all around beautiful resort
Partner
10/10
Exceptional
03 Jul 2026
Nathan
Best all inclusive so far!
Partner
10/10
Exceptional
02 Jul 2026
Claudia
Property was amazing. Good food, excellent hospitality given by all staff; bellboys, frontdesk, maintenance crew & housekeeping. The nightly shows were awesome and very entertaining. Drinks were well prepared everything from a lemondrop to a mojito to a blue long island. The Grill was a great choice, Oregano was great as well. Pools were a great temperature, beach was clean a beautiful. Sadly NO HAMMOCKS but I’m sure eventually they’ll add them. Perfect getaway for couples of all ages.
Partner
8/10
Excellent
30 Jun 2026
Maria
The resort was nice. The food and pool service were poor for this high standard resort.
Family
10/10
Exceptional
30 Jun 2026
TAJAE
Love this resort so much! Luxury accommodations and amenities. Also the staff is wonderfully friendly. I will be back.
Self
10/10
Exceptional
30 Jun 2026
Paula
Truly an amazing place to stay. The staff is great, and the food is amazing. Will definitely come back.
Partner
10/10
Exceptional
29 Jun 2026
Susan
The property was amazing. Amenities great. Restaurants amazing, the Staff was kind, friendly and work hard to please all guests. Enjoyed the juices bars and all the healthy food. Loved the private pools.
Partner
10/10
Exceptional
29 Jun 2026
Anthony
The staff was very helpful and fast with service.
Partner
10/10
Exceptional
28 Jun 2026
Jordan
First time and it was the best hotel I’ve ever stayed in. Can’t wait to return.
Partner
10/10
Exceptional
28 Jun 2026
Mihail
The property is amazing! Staff is really attentive and friendly and helpful. Betsy was our favorite staff member! We will definitely be back
Partner
10/10
Exceptional
28 Jun 2026
James
This property is Amazing!!! There is 12 restaurants and 6 bars on the property along with live entertainment the upkeep of the property is very well maintained
Partner
10/10
Exceptional
25 Jun 2026
Hadee
Great new resort!
Partner
10/10
Exceptional
23 Jun 2026
luis diego
Everything about this hotel is amazing from the rooms, pool, bar and especially the staff.
Partner
10/10
Exceptional
21 Jun 2026
Lisa
The property and staff were amazing! This was our first time at an all inclusive. We opted for the excellence club level, but I don’t think it was necessary for our short stay (3 nights), all of the different options for dining were wonderful. We ended up spending most of our time at the main pool and our server Betsy was INCREDIBLE! We love her and she was so attentive. We can’t wait to return!
Partner
10/10
Exceptional
17 Jun 2026
James
⭐⭐⭐⭐⭐ Outstanding Stay at Excellence Coral Cancun!
Our stay at Excellence Coral Cancun was nothing short of incredible, and what truly made the experience unforgettable was the exceptional service from the staff.
A huge shoutout to Alberto at the pool bar—he was absolutely phenomenal! Always welcoming us with a smile, remembering our favorite drinks, and keeping the good vibes going all day long. Whether it was a perfectly crafted cocktail or just a friendly conversation, Alberto made every poolside moment feel special and fun.
We also have to recognize Orlando at the Kitchen Table restaurant. His attention to detail and genuine kindness elevated every meal we had there. Orlando went above and beyond to ensure everything was perfect—offering great recommendations, making sure we were taken care of, and creating such a warm, inviting dining experience.
The resort itself is beautiful, with stunning grounds, great food, and plenty to do—but it’s people like Alberto and Orlando who truly set it apart. Their dedication and hospitality made our trip memorable, and we can’t wait to return!
Highly recommend this resort to anyone looking for luxury, relaxation, and top-tier service. 💙🌴🍹
Partner
10/10
Exceptional
16 Jun 2026
Barbara
Pools and pool bars were great. Philippe was top notch!
Partner
2/10
Poor
15 Jun 2026
Kyra
I feel like these reviews are very misleading. If you are traveling solo, this resort is not for you. The staff do not care about solo travelers. Especially on their birthday. Let me start with their mishaps. I took a nap outside on my private pool terrace and housekeeping came to clean my room. They locked me out up there. Thank God I had my phone or I wouldn't have known what to do. Then the manager on duty (Mariana??) tells me I can have an accommodation. Offers me a couples massage. Again I was alone. So nothing for that. Another issue, the floor in my room was extremely wet at all times and I fell multiple times. They blame it on humidity, but I've never experienced that in Mexico before. For a \"5 star\" resort, I expected so much better. The food was bleh, resort food. Of course everything is closed mid afternoon and you're forced to starve until dinner. The staff all sucked no one tried to help me. The only nice person was my bellboy, Israel. The rest of the staff were so rude. Why treat a solor traveler so negative on their birthday trip. Also the location isn't ideal, far from Cancun. I wish I stayed somewhere better.
Self
10/10
Exceptional
15 Jun 2026
Albert
Clean room
Wonderful staff
Family
10/10
Exceptional
10 Jun 2026
Larry
Had an amazing time here for my 31st birthday with my fiancée!
Partner
10/10
Exceptional
06 Jun 2026
Brandon
By far one of the best resorts in Mexico. Food and service are amazing. Highly recommended.
Partner
8/10
Excellent
05 Jun 2026
Kaila Carmen
Night light is non existent
Nothing to do after 10pm
Friends
10/10
Exceptional
04 Jun 2026
Renita
My husband and I absolutely enjoyed our stay at the Excellence. Hotel was nice and clean, staff were friendly and helpful, the spa was amazing. The food was good. We also really enjoyed the Bob Marley tribute, the performance was top tier - the highlight of our stay.
Partner
10/10
Exceptional
03 Jun 2026
Derek
Extraordinary property and staff. Truly a 5-star experience with a gorgeous beach, delicious food, and memories that will last a lifetime. This is by far our favorite all inclusive resort. We enjoyed the excellence el Carmen as well, but the coral far exceeds even the hotel collection’s high standards. We can’t wait to return. The layout of the property is superb, as it is well integrated with the beach. Favorite restaurants were Zenith, Magna, and the Asian restaurant, as well as sushi by the pool at 5pm.
10/10
Exceptional
02 Jun 2026
Alla
Had the best time.
Partner
10/10
Exceptional
01 Jun 2026
Jonathan
Top notch. Food was wonderful. No seaweed when many other resorts south are covered.
Partner
10/10
Exceptional
01 Jun 2026
Rhonda
This resort was first class in every area. Just as bra as advertised.
Self
10/10
Exceptional
31 May 2026
Paul
Everything is amazing!!
Partner
10/10
Exceptional
30 May 2026
Arash
Best vacation ever. The staff is so friendly. The excellence club perks are amazing especially the two story terrace view private pool room overlooking the ocean along with the premium food and beverage upgrades. This was my 6th time visiting an excellence brand hotel and I will keep coming back
Partner
8/10
Excellent
30 May 2026
Chase
This was our second time ever staying at a resort, first time in Mexico. The property itself is beautiful - everything feels new, clean and luxurious. There is sooo much space - you will not have a problem finding a chair at the pool, and the beach always seemed to have 90% of the chairs empty. The food here was great - we didn’t have one bad meal and they put a lot of attention to the service. We reserved for the speakeasy which was a fun experience worth trying if you’re a club member. The rooms were spacious - we got the junior suite with a private pool which I recommend. The two story suites that have a pool are nice and have nice views but the pool is literally a plunge pool that goes up to your knees, so not very swimmable.

Cons: the excellence club upgrade is not worth it in my opinion. We spent all of our time at the main pool as it was more lively - the excellence pools were very quiet. We also probably enjoyed Magna one of the EC restaurants the least out of all.
The resort is verrrry quiet. This is def a couples RELAXED resort. We weren’t looking for a club like resort but this resort really only had the martini bar for late night options which is the hotel lobby bar and the sports bar. The sports bar hardly ever had anyone in it (it’s also located behind the steps from the martini bar) and the martini bar starts closing down at 11. We were always the last at the bar and it’s practically dead at that time. Keep that in mind when booking.
Partner
10/10
Exceptional
29 May 2026
Alec Matthew
Fantastic vacation, treat yourself to a room with a pool or one of the swim up rooms and have an incredible time in a beautiful place.
Self
10/10
Exceptional
28 May 2026
Juli Alexandra
Best place we have ever stayed at in Cancun. Food was great and our room was luxurious and spacious. The staff was amazing - everyone went above and beyond to make sure you had what you wanted and were enjoying yourself.
Partner
8/10
Excellent
28 May 2026
Farid Lafi
Rooms are big, clean with comfortable bedding. Resturants, bars and entertainment teams are well managed and courteous in performing their jobs. Several Resturants have experience dinner night which were different and well presented with good international food and drinks. Sky lounge has infinity pool with amazing view of the beach and excellent fresh Sushi served after 5 pm daily. DJ music played nicely at center court every night before variety entertainment show time. Check in staff at all levels need coaching and better customer service. Hope they can be trained more for good hospitality. Thank you.
Family
10/10
Exceptional
27 May 2026
Drew
My stay at Excellence Coral Playa Mujeres was magical indeed. The beach felt private and the resort location was fantastic (approx. 40 minutes from Cancun airport).

small hiccups:
-My first room was a pool view jr suite, and I encountered 3 small cobweb spiders near the headboard. The following day, the front desk moved me to a Rooftop terrace with private pool jr suite that I thoroughly enjoyed.
-Spices Restaurant- the food was underwhelming and I had an uncomfortable exchange with the host. I didn't have a collared shirt on but was wearing pants and a generally upscale/expensive outfit. A big \"to-do\" was made about the dress code despite the restaurant being almost entirely empty. That said, a manager quickly came over to grant access and apologized.

Food:
- The Kitchen table- breakfast buffet was incredible- Fidel is amongst the best waitstaff I've ever encountered, and he rocks.
- Tipicio- street tacos were *insanely* good and Agave was above-average.
- Oregano- was reasonably good for an AI resort
- The Sports bar & grill - Yareli, Antonio, and Eduardo made my stay magical. They genuinely provide personalized and exceptional 5-star level service. Antonio also makes a mean sweet tea, and serves up a great burger with loaded fries
-Chocolate bar- Heck yes, this is as great as it sounds
-Lobster house- Great lunch and well rounded food - Erick was exceptional

Room: the rooms are clean, modern, and 5-star with comfy bedding and gorgeous bathrooms. A+
Self
10/10
Exceptional
26 May 2026
Navi
Even better the second time around.
Partner
10/10
Exceptional
25 May 2026
Sarah
This is the best all inclusive resort we’ve ever been to. We are already planning our next stay. The food, the staff, the room, the pools… are all top notch and simply incredible! Service was by far the best at any Cancun area resort and all staff seemed genuinely happy to be there. We had an ocean view room which was hard to leave. We are highly disappointed by Expedia, they cancelled our flight reservation while we were waiting at the terminal gate and we had to lose 2 days of vacation because of their error. Our bags went to the airport we were supposed to go to, and we didn’t get them until we came home. The resort staff was so accommodating with the issues this caused. They took us to the local Walmart by taxi and waited for us. We made the best of the trip with the Walmart clothes (which you can’t try on). It would have been perfect if the flight and baggage issues did not occur. Sushi at the XLounge and Magna were our favorite. We are glad we didn’t spring for a pool room because there was no privacy for those poor people below us. There were no bugs during our stay. The Mexican Fiesta was our favorite event. The massage I had at the spa was so relaxing. The gym was fabulous. We can’t wait to return. Thank you Excellence Team!
Partner
10/10
Exceptional
22 May 2026
Alfredo
Great staff
Partner
10/10
Exceptional
22 May 2026
Ian Donald
About 30th AI and Excellence Coral is by far the best.
All staff must be complimented for outstanding service. Unfair to single out so Management please take note of how their commitment to their guests puts them in a unique category of excellence.
Partner
8/10
Excellent
20 May 2026
Donte Maurice
Nice hotel, clean rooms , good food, staff could be more helpful. Overall good choice
Partner
10/10
Exceptional
19 May 2026
Itzel
Excellence Coral Playa Mujeres is such a beautiful and relaxing resort. We chose to celebrate our anniversary here and upon arrival we were greeted with champagne. We stayed in the Excellence Club Two-Story Rooftop Terrace Suite w Private Pool Ocean View. The room was perfectly located near the main pool, restaurants and beach. Their spa was amazing, we did a couples massage with the hydrotherapy circuit which was 10/10. We even got to experience their speakeasy so make sure to get a reservation for that, it was well worth it! Overall great resort with friendly staff, delicious food and drinks!!
Partner
10/10
Exceptional
19 May 2026
Kenneth Jay
Beautiful resort that is maintained exquisitely by their wonderful staff! Highly recommend! Tip the staff as they work extremely hard at what each of their rolls are.
On a side note… the resort DOES offer airport transport even though I was told by Expedia that they did not.
Thoroughly enjoyed our stay! On site restaurants are delicious, rooms are comfortable. Check with front desk if you’d like your room cooler and they will gladly oblige and adjust the setting from the locked thermostat.
Partner
6/10
Pleasant
18 May 2026
Sean Kurt
Very nice resort for couples only. I made the mistake of bringing my young adults. It's a very boring resort, almost like a morgue at times. Entertainment is okay. You are in the middle of nowhere. No place to explore. The food (restaurants) are no good, disgusting. The buffet is small and serves the same crap everyday. The best restaurant is the Grill. Bring your Pepto you will be moving your bowels alot at this resort for some reason.
My daughter got Ecole food poisoning at the Los Olas restaurant near the beach. She was throwing up for 2 days and diarrhea for more than a week as she got care in the states. To sum it up. You're not going to get the \"wow factor\" at this resort. And it's overpriced.
Family_with_children
10/10
Exceptional
17 May 2026
Saundra
Property was new, super clean and the dining was fantastic. All the restaurants were great and service was impressive. The spa services were excellent and relaxing . Definitely a great all adult all inclusive
Friends
10/10
Exceptional
14 May 2026
daniel
Amazing experience
Partner
10/10
Exceptional
14 May 2026
Cindy
Everything was amazing!!
Partner
10/10
Exceptional
10 May 2026
Henry
Great stay! Clean room, friendly staff, nice pool and bar. The coral was beautiful, and I would definitely recommend this place to my friends.
Friends
10/10
Exceptional
09 May 2026
Michelle
yes
Family
10/10
Exceptional
09 May 2026
Richard
Beautiful scenery. Staff was friendly and helpful. 100% recommend for couples. So romantic.
Partner
10/10
Exceptional
05 May 2026
Marcus
The property was beautiful, and well maintained. The venues were challenging to make reservations if you didn’t not book your reservation at the time of check-in. That was a little irritating to be fully booked by the time you got familiar with the property.
Friends_and_family Friends
10/10
Exceptional
02 May 2026
Candice
Wonderful stay! Will come back!!

Staff-standout staff! The staff works incredibly hard and makes you feel very welcomed. Tip the staff!!

Food-probably the best resort food I have ever had at a hotel. So many options and food had a great quality. We loved Magna, Oregano and surprisingly Raises with their unique menu. Magna breakfast was my favorite meal! No reservations and we never had to wait to be seated for a meal

Pool/Beach-it often felt like the resort was empty because there was no fight to get a beach chair. Pool is massive and balances calm and fun/party vibes. Beach was not my favorite. The sand is extremely hard if you walk barefoot but staff does good job keeping seaweed out

Rooms-we had an Excellence club swim out suite with private pool. LOVED the swimout and private pool option. The rooms are very different.. I hated the sensor lights as they would turn on if one of us had to use the restroom.

Excellence Club-we did the Excellence Club and what made it worth it was dinner and breakfast at Magna. I didnt use any of the other Excellence club benefits and would have had the same great trip without it
Partner
10/10
Exceptional
28 Apr 2026
jonathan
we stayed here for 7 days in March. Without a doubt it is the nicest property we have stayed at in Cancun over the years. service was over the top and the food was quite good. each of the bars was well stocked with top shelf drinks. would strongly recommend
10/10
Exceptional
26 Apr 2026
luis
Amazing staff that makes you feel at home. Amazing food and overall impressive property
Partner
10/10
Exceptional
26 Apr 2026
Aldo Ray
Everything Was Great Pools , Food , Staff
Partner
10/10
Exceptional
23 Apr 2026
Rosario
We were in a swim up suite and enjoyed the privacy and tranquility 10+
Partner
10/10
Exceptional
23 Apr 2026
Manuel
Amazing, beautiful, laid back and such a vibe resort. Amazing food and hospitality service. The resort experiences are a must such as the Mexican comales and the speakeasy experience. This place is for you if you’re looking for a chill, no crowded or rowdy classy vibe resort.
Partner
10/10
Exceptional
20 Apr 2026
Miguel
Our stay at Excellence was truly amazing. We booked a room with a rooftop pool, and it was absolutely stunning—such a unique and relaxing experience. The staff throughout the resort were incredibly friendly and welcoming, which made our trip even more enjoyable.
One area that could use improvement is the sports bar. With only two staff members serving, the service was understandably slow. It would definitely benefit from additional staffing. We also noticed that our rooftop pool had a dark ring around the top, so it could have used a bit more attention in terms of cleaning. It would have been even better if the pool were heated, as we didn’t get to enjoy it as much as we had hoped.
The restaurants, however, were fantastic. A special shoutout to Rolando at the Grill—he took great care of us and made our dining experience memorable.
Unfortunately, we weren’t able to fully enjoy the beach due to the sargassum, but Antonio was so kind and attentive while we spent time there, which we really appreciated.
Overall, the resort is absolutely beautiful, and we had such a great time. We were genuinely sad to leave and would definitely consider coming back.
Partner
10/10
Exceptional
19 Apr 2026
Stacey
This was our first time at an Excellence and we would definitely come back. The property was beautiful, the pool, restaurants and bars did not disappoint. The best part though was the exceptional service and hospitality of the staff! We stayed in a two level terrace with private pool, though the space was very nice, the pool was not heated so we didn’t use. We did love the large lounger on the terrace and even took an afternoon nap out there. Many restaurants to choice from all were great except the sports bar food was meh but we enjoyed a few games of pool. They had nightly entertainment if you are in to that or had plenty of seating areas just to relax with a drink. If you are looking for an all inclusive relaxed atmosphere with lots of food options and the friendliest people around, I would recommend the Excellence Coral Playa Mujeres to everyone!
Partner
10/10
Exceptional
18 Apr 2026
Heather
Beautiful location with excellent amenities. The buildings and rooms were very well kept. The views were amazing. Everything you needed right in the room. Service was high quality, very tentative. Everyone was very helpful and kind. Pools were great with multiple swim up bar options. Spa services , message and hydrotherapy are highly recommended. Would highly recommend.
Partner
8/10
Excellent
14 Apr 2026
Angela
Very serine, calming, honey moon type of atmosphere. Wish the property was a little bigger, the food was enjoyable. Wish there was a little more lively hood, fun to the resort but overall felt like a luxury experience
10/10
Exceptional
13 Apr 2026
Charles
Staff were very friendly
6/10
Pleasant
13 Apr 2026
Akash
Pool was great and the staff at the pool for activities is wonderful. However this should not be classified as 5 stars- quality of service, food and design is not up to par.
Partner
10/10
Exceptional
12 Apr 2026
Alicia
My stay at this resort was fantastic! The amenities, restaurants, and bars were amazing. The staff was incredibly friendly and helpful whenever they were asked. The amenities were very clean and amazing. Chez Isabelle, Kanpai, Zenith, and Milo were my favourite places to eat.
Friends
10/10
Exceptional
08 Apr 2026
Chris
Amazing property and fantastic service! Highly recommend and will return!
10/10
Exceptional
06 Apr 2026
anthony
Yes and yes. Drapes were falling off the wall. Refrigerator is so hot, they should NOT BE IN A CABINET
Partner
10/10
Exceptional
05 Apr 2026
Olga
This resort is truly a gem if you’re traveling alone. From the moment I arrived, I felt safe, welcomed, and completely at ease. The staff goes above and beyond to make you feel comfortable, and there’s a perfect balance between relaxation and social opportunities
The atmosphere is peaceful but never boring—you can enjoy quiet time by the pool or beach, or join activities and easily meet other travelers. Everything is well organized, clean, and designed to make your stay stress-free.
Self
10/10
Exceptional
05 Apr 2026
Alexander
nice hotel
10/10
Exceptional
04 Apr 2026
Patricia Mary
Rooms are beautiful. Upgraded room on arrival and was worth having ocean view. Great vacation.

Location & surroundings

Excellence Coral Playa Mujeres - Adults Only All
Prol. Bonampak S/n Mz. 1 Lt.10 Sm 3, Punta Sam, Mexico

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Excellence Coral Playa Mujeres - Adults Only All

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