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The St Regis Kanai Resort Riviera Maya

Riviera Maya / Playa del Carmen · Mexico

Paseo Kanai 15View location

9.4/10Excellent155 Reviews
Cleanliness9.8/109.8
Service9.4/109.4
Comfort9.8/109.8
Condition9.8/109.8
Amenities9.6/109.6
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About The St Regis Kanai Resort Riviera Maya

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After dipping into one of the 5 outdoor swimming pools, you can spend some time at the private beach. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.

The complimentary beach shuttle makes getting to the surf and sand a breeze. Enjoy international cuisine at Chaya, one of the hotel's many dining establishments, which include 6 restaurants and a coffee shop/cafe. Visit one of the 5 bars/lounges, 2 beach bars, and 4 poolside bars for a refreshing drink.

Cooked-to-order breakfasts are available daily from 7:00 AM to noon for a fee. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Free valet parking is available onsite. Make yourself at home in one of the 124 individually decorated guestrooms, featuring minibars and espresso makers.

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With a stay at The St. Regis Kanai Resort, Riviera Maya in Playa del Carmen, you'll be 4.9 mi (7.9 km) from El Camaleón Mayakoba Golf Course and 6.6 mi (10.6 km) from Gran Coyote Golf.

This beach hotel is 9.8 mi (15.8 km) from Quinta Avenida and 11 mi (17.7 km) from Playa del Carmen Maritime Terminal. Make yourself at home in one of the 124 individually decorated guestrooms, featuring minibars and espresso makers.

55-inch Smart televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms feature separate bathtubs and showers with rainfall showerheads and hair dryers. Conveniences include phones, as well as laptop-compatible safes and a turndown service.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Free valet parking is available onsite.

Popular amenities

Free WiFi
Parking available
Bar/Lounge
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Beach services
Non-smoking
Childcare
Business facilities
Banquet facilities
Transportation services
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Pets allowed Only dogs and cats are allowed Maximum number of pets per room 1 Service animals are allowed Service animals are exempt from fees/restrictions Pets allowed (no fees) Pets cannot be left unattended

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Service fee: MXN 16 per night

    We have included all charges provided to us by the property.

  • You need to know
    • Pool access available from 7:00 AM to 7:00 PM.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a fire extinguisher
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Minimal age
    18
  • Optional fees
    • Fee for cooked-to-order breakfast: approximately MXN 40 to 50 per person
    • Rollaway bed fee: MXN 85.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    German

    Russian

    Portuguese

    English

    French

    Spanish

    Catalan

Nearby attractions

Maroma Beach 0.1 km / 0.1 mi
Paradise Beach 0.9 km / 0.5 mi
Tres Rios Ecopark 6 km / 3.7 mi
El Camaleón Mayakoba Golf Course 7.9 km / 4.9 mi
Playa Paraiso Golf Course 9.5 km / 5.9 mi
Gran Coyote Golf 10.6 km / 6.6 mi
Cirque du Soleil Boutique at Vidanta Riviera Maya 11 km / 6.9 mi
Nicklaus Design Golf Course 11.4 km / 7.1 mi
Sanctuary Pool 12 km / 7.4 mi
Chun-Zumbul (diving site) 12.2 km / 7.6 mi
28 de Julio Square 12.5 km / 7.8 mi
Guadalupe Church 13.8 km / 8.6 mi
Punta Esmeralda Beach 13.9 km / 8.6 mi
Playa 88 14.1 km / 8.7 mi
Playa Avenida Colosio 14.5 km / 9 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 124
  • hotel
  • Car park
  • 24-hour reception
  • Wi-fi
  • Laundry service
  • Multilingual staff
  • Bellboy service
  • Lift access
  • Newspaper stand
  • Shop
  • Garden
Show 8 more facilities & services
  • Terrace
  • Banquet hall
  • Turkish bath (hamam)
  • Spa treatments
  • Hairdressing salon
  • Breakfast
  • Snacks
  • Minimum check-in age: 18
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE WITH JACUZZI WITH VIEWSSUITE • WITH JACUZZI WITH VIEWSSUI.JA-WV

    Photos are not available for this room type.

    The St Regis Kanai Resort Riviera Maya

    SUITE WITH JACUZZI WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH JACUZZI WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.JA-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE OCEAN VIEWSUITE • OCEAN VIEWSUI.OV-4

    Photos are not available for this room type.

    The St Regis Kanai Resort Riviera Maya

    SUITE OCEAN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    OCEAN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.OV-4

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE POOL VIEWSUITE • POOL VIEWSUI.VP

    Photos are not available for this room type.

    The St Regis Kanai Resort Riviera Maya

    SUITE POOL VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    POOL VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.VP

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE OCEAN VIEWDOUBLE • OCEAN VIEWDBL.OV

    Photos are not available for this room type.

    The St Regis Kanai Resort Riviera Maya

    DOUBLE OCEAN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    OCEAN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.OV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room FOUR BEDROOMS WITH PRIVATE POOLRoom • FOUR BEDROOMS WITH PRIVATE POOLROO.B4-PP

    Photos are not available for this room type.

    The St Regis Kanai Resort Riviera Maya

    Room FOUR BEDROOMS WITH PRIVATE POOL

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    FOUR BEDROOMS WITH PRIVATE POOL

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.B4-PP

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE WITH PRIVATE POOLDOUBLE • WITH PRIVATE POOLDBL.PP-1

    Photos are not available for this room type.

    The St Regis Kanai Resort Riviera Maya

    DOUBLE WITH PRIVATE POOL

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    WITH PRIVATE POOL

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.PP-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE GRAND WITH VIEWSQUADRUPLE • GRAND WITH VIEWSQUA.GD-WV

    Photos are not available for this room type.

    The St Regis Kanai Resort Riviera Maya

    QUADRUPLE GRAND WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    GRAND WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.GD-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room THREE BEDSRoom • THREE BEDSROO.3B

    Photos are not available for this room type.

    The St Regis Kanai Resort Riviera Maya

    Room THREE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    THREE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.3B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH PRIVATE POOLSUITE • WITH PRIVATE POOLSUI.PP

    Photos are not available for this room type.

    The St Regis Kanai Resort Riviera Maya

    SUITE WITH PRIVATE POOL

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH PRIVATE POOL

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.PP

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM OCEAN VIEWFAMILY ROOM • OCEAN VIEWFAM.OV

    Photos are not available for this room type.

    The St Regis Kanai Resort Riviera Maya

    FAMILY ROOM OCEAN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    OCEAN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.OV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO OCEAN VIEWSTUDIO • OCEAN VIEWSTU.OV

    Photos are not available for this room type.

    The St Regis Kanai Resort Riviera Maya

    STUDIO OCEAN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    OCEAN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.OV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room FOUR BEDROOMS WITH VIEWSRoom • FOUR BEDROOMS WITH VIEWSROO.B4-WV

    Photos are not available for this room type.

    The St Regis Kanai Resort Riviera Maya

    Room FOUR BEDROOMS WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    FOUR BEDROOMS WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.B4-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BEDDBL.DX-KG

    Photos are not available for this room type.

    The St Regis Kanai Resort Riviera Maya

    DOUBLE DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE DELUXE WITH VIEWSQUADRUPLE • DELUXE WITH VIEWSQUA.DX-WV

    Photos are not available for this room type.

    The St Regis Kanai Resort Riviera Maya

    QUADRUPLE DELUXE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    DELUXE WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DX-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE GRAND WITH VIEWSDOUBLE • GRAND WITH VIEWSDBL.GD-WV

    Photos are not available for this room type.

    The St Regis Kanai Resort Riviera Maya

    DOUBLE GRAND WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    GRAND WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.GD-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE PresidentialSUITE • PresidentialSUI.6S

    Photos are not available for this room type.

    The St Regis Kanai Resort Riviera Maya

    SUITE Presidential

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Presidential

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.6S

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE WITH TERRACEDOUBLE • DELUXE WITH TERRACEDBL.DX-TR

    Photos are not available for this room type.

    The St Regis Kanai Resort Riviera Maya

    DOUBLE DELUXE WITH TERRACE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE WITH TERRACE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-TR

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE WITH PRIVATE POOLQUADRUPLE • WITH PRIVATE POOLQUA.PP

    Photos are not available for this room type.

    The St Regis Kanai Resort Riviera Maya

    QUADRUPLE WITH PRIVATE POOL

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    WITH PRIVATE POOL

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.PP

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room WITH PRIVATE POOL OCEAN VIEWRoom • WITH PRIVATE POOL OCEAN VIEWROO.PP-OV

    Photos are not available for this room type.

    The St Regis Kanai Resort Riviera Maya

    Room WITH PRIVATE POOL OCEAN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    WITH PRIVATE POOL OCEAN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.PP-OV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM DELUXE OCEAN VIEWFAMILY ROOM • DELUXE OCEAN VIEWFAM.DX-OV

    Photos are not available for this room type.

    The St Regis Kanai Resort Riviera Maya

    FAMILY ROOM DELUXE OCEAN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    DELUXE OCEAN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.DX-OV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room THREE BEDROOMS WITH PRIVATE POOLRoom • THREE BEDROOMS WITH PRIVATE POOLROO.B3-PP

    Photos are not available for this room type.

    The St Regis Kanai Resort Riviera Maya

    Room THREE BEDROOMS WITH PRIVATE POOL

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    THREE BEDROOMS WITH PRIVATE POOL

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.B3-PP

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE CONNECTING ROOMSUITE • CONNECTING ROOMSUI.CM

    Photos are not available for this room type.

    The St Regis Kanai Resort Riviera Maya

    SUITE CONNECTING ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    CONNECTING ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.CM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about The St Regis Kanai Resort Riviera Maya

9.4
Excellent
155 Reviews
Cleanliness
9.8 /10
Service
9.4 /10
Comfort
9.8 /10
Condition
9.8 /10
Amenities
9.6 /10
50 reviews shown
4/10
Poor
25 Jul 2026
Elias
Bad room service menu
10/10
Exceptional
23 Jul 2026
Youngshin
Exceptional! That's all I can say!!
6/10
Pleasant
19 Jul 2026
Roselia
There should be more food/restaurant options/choices
Family_with_children
10/10
Exceptional
29 Jun 2026
Carlos
Great rooms and amenities
Family
10/10
Exceptional
13 Jun 2026
Amanda
Great Hotel, one of my favorites! I’ll be back !
Pet
4/10
Poor
19 Feb 2026
Viktoriya
They consider themselves as luxury but they are really not. There were mice droppings ALL OVER the outside of the room in the hallways. Mice droppings in the staircase corners. They have an infestation!!! Also everything is made pretty cheap (furniture, decor, etc). The staff was overwhelmed with the occupancy the week we were there. Would not come back.
Hector at the pool and beach was great!! And the lady that did the margarita class was awesome!
Family_with_children
10/10
Exceptional
06 Feb 2026
Nadia
The Kanai is amazingly relaxing. Rooms and facilities are spotless, the staff are exceptionally welcoming and attentive, the food is excellent, and the overall ambience is amazing.
Leisure Family
10/10
Exceptional
19 Jan 2026
PAOLA A
This was our second time at the St. Regis Kanai (we went last year as well), and it was excellent yet again.

The rooms are gorgeous, very spacious, and very clean.

The butler service is stellar (Rafael and Dali are top-notch) and all the staff is wonderful. All are very polite, friendly, and professional.

The food delicious (Toro is our favourite)

The pools are so beautiful (there is one adult only pool, but we did not visit it)

It is a family friendly resort, so there were children around the pools. All were very well behaved.

Only negative is the price of wine. Very, very expensive. So much so that we only ordered one glass of wine the whole week; a rose given it was the least costly of all the wines. Beer prices were very reasonable and cocktails (very delicious) were on par with prices found in high end city restaurants and cocktail bars.

It is an absolutely incredible resort that is perfect for a special occasion trip.
Leisure Partner
6/10
Pleasant
22 Dec 2025
Burdette K.
Staff exceptionally kind and helpful. Grounds and architecture beautiful. Architecture also results in forever walks anywhere.We are walkers. Food is wonderful. Downside is everything is crazy expensive and nothing complimentary even room water. Two small yogurts and a small sandwich is USD 50 with tip. Room light switches are insanely bad. Almost empty most the week and beach crowded with workers. No room upgrade despite an empty building. Elevators so dark it’s creepy. Despite the wonderful staff and architecture I would never recommend this hotel especially given the 5 star price.
Leisure Partner
10/10
Exceptional
21 Dec 2025
Humberto
Butler service is fantastic.
Andre’s, Kevin & Sebastian were always attentive and addressed any request or concern upon notification. Much appreciated!
Business_and_leisure Partner
10/10
Exceptional
20 Dec 2025
Jeryl
Superb hotel and wonderful location.
10/10
Exceptional
10 Dec 2025
EMIR
Beautiful resort
10/10
Exceptional
28 Nov 2025
Sonny
Everything was perfect
Partner
10/10
Exceptional
18 Nov 2025
Avery
Beautiful property, wonderful service and delightful staff
Leisure Family
10/10
Exceptional
27 Oct 2025
Matt
amazing hotel, would definitely go back!
Leisure
10/10
Exceptional
27 Sep 2025
Daniel
Incredible 5-star experience. Above and beyond expectations.
Leisure Partner
10/10
Exceptional
05 Sep 2025
Yoko
Amazing property!!! Beautiful, modern, sleek, quiet getaway with fabulous service and delicious food. Rooms are spacious and luxurious. Spa is top tier. Wonderful relaxing get away! Family friendly too
Family_with_children
10/10
Exceptional
27 Aug 2025
John
Grounds are well kept and absolutely amazing. Service was exceptional - only real down side is lack of snacks and options for food.
Leisure Family_with_children
10/10
Exceptional
08 Aug 2025
Fiorella Natali
Excellent service
10/10
Exceptional
30 Jul 2025
Darryl
Nice
10/10
Exceptional
27 Jul 2025
Amana
Most amazing hotel I’ve ever been to, will definitely be back!
Leisure Partner
10/10
Exceptional
23 Jul 2025
nacer
Exceptional
Leisure Family
10/10
Exceptional
18 Jul 2025
Santiago
Amazing place to Relax! Super Staff
Leisure Partner
10/10
Exceptional
10 Jul 2025
Julie
Excelente estancia, el personal muy servicial y amable, las instalaciones
10/10
Exceptional
19 Jun 2025
Altraneast M
I really enjoyed my stay! All of the staff were very nice, friendly and accommodating!
Leisure Partner
10/10
Exceptional
05 Jun 2025
Reid
This was one of the nicest properties I’ve ever stayed at. The service was absolutely top notch.
Friends_and_family Family
10/10
Exceptional
07 May 2025
Dan
Loved it
Leisure Family
10/10
Exceptional
01 May 2025
Azeem
Amazing service. Gave upgraded room because of two babies. Will definitely come back again. 5 star. A
Leisure Family_with_children
10/10
Exceptional
15 Mar 2025
catalina
Beautiful hotel, calm, and relaxing.
The service is outstanding!!
From the receptionist through the beach area—Alejandro and Eric are the most amazing servers.
Friends_and_family Family
4/10
Poor
24 Feb 2025
Andrew
not what i was expecting - Edition much better service
10/10
Exceptional
20 Feb 2025
Verified traveler
Fabulous at so many levels.
Friends_and_family Family
10/10
Exceptional
27 Nov 2024
Joseph
Amazing design
Partner
10/10
Exceptional
23 Nov 2024
Andrew
Great property and butler service - always available to help out whenever needed
Leisure Family_with_children
10/10
Exceptional
03 Oct 2024
Jose

Best in Riviera Maya

Had an amazing time with my Family. Room pool gave it a special touch.
Friends_and_family Family
10/10
Exceptional
01 Oct 2024
Aylar
Beautiful, modern, good service and food.
Business_and_leisure Partner
10/10
Exceptional
25 Sep 2024
Aylar
Beautiful, clean, new hotel. Excellent service and good food. Nothing to complain about.
Business_and_leisure Partner
10/10
Exceptional
17 Sep 2024
Livia
The beach is stunning, and the service was top-notch without feeling pushy. My room had incredible views of the ocean and mangroves. The food was also fantastic, with plenty of delicious options. Overall, it’s the perfect place to relax and enjoy the beauty of the Riviera Maya.
Leisure Partner
10/10
Exceptional
15 Sep 2024
Isabel
Everything about this hotel was Incredible!!! It is build on mangroves and surrounded by them. One of the most beautiful hotels. Amazing service. They had activities for everyone in the family; various pools, restaurants, beach, spa, kid’s club, library, curated stores. We had a birthday party here and we had people of all ages and everyone left with a happy heart.
Leisure Family
10/10
Exceptional
26 Aug 2024
Rodrigo Baeza
El hotel esta increible, las instalaciones muy bien. El servicio en albercas tiene que mejorar, se tardan mas de 1 hora en traer cualquier cosa. También la limpieza de los cuartos tienen que hacerla mejor
10/10
Exceptional
07 Aug 2024
Zinaida

Beautiful new hotel

I Never write hotel reviews... but my stay this time was exceptional so here it goes. The hotel is new and well integrated into the mangroves by keeping a large portion of the forest intact. You can often see a wild animal walk by. The hotel itself was only open in 2022 and is beautiful in every way. Restaurants are great, and the beach and the pools are beautiful, warm, and pleasant. I will try to come back one day.
Friends_and_family Family
4/10
Poor
20 Jul 2024
Maricarmen
Terrible food and service… súper over priced
Partner
10/10
Exceptional
20 Jun 2024
Alethia
Beautiful property! Great food! Excellent service!
Leisure Partner
10/10
Exceptional
06 Jun 2024
LianFei
We had an amazing time in here, thanks to all the staff.
10/10
Exceptional
29 Apr 2024
jason
Incredible property with amazing staff!
Leisure Partner
10/10
Exceptional
16 Apr 2024
Suhair Adi
Excellent stay and amazing service!
Leisure Family
8/10
Excellent
06 Apr 2024
Verified traveler

Lots of kids

Loved this hotel! But.. it’s not a romantic place for couples. There are ALOT of children.. there is an adult only beach club area which was great!! … you’ll be around lots of kids at the restaurants and shared spaces. Feedback: limit how many ppl per room allowed and a separate building for adults only. (My room was next to a large, super loud family with 3 kids, parents and a grandparent in normal room.. not a suite! Making it hard to enjoy outdoor area, thankfully only had 1 night with them… I would have left if it was longer)

Service was great, food amazing. Hesitant to go back only based on spending as much as I did and it feeling like Disney, unable to relax.
Partner
10/10
Exceptional
25 Mar 2024
AKOP
Beautiful hotel, can’t wait to go back
Leisure Family
10/10
Exceptional
18 Mar 2024
Alexander

The best of the best in Rivera Maya

Highly recommend the St Regis Kanai.
Beautiful location, great service, amazing staff.
Friends_and_family Family
10/10
Exceptional
18 Mar 2024
Victoria
Just came back from the st regis kanai and already planning on coming back. I’ve stayed at many top resorts around the world and this was the best resort I’ve ever stayed at. The service is unmatched here everyone is so kind and so accommodating. The food was amazing we enjoyed every meal we ate especially toro we went every night. Frank and victor at toro were so kind and took such great care of us. Antonio at the pool was amazing he went out of his way everyday to make sure we were happy thank you for making our vacation even more amazing. The housekeeping staff are the best I’ve seen 10/10. The spa was so beautiful and the staff were so kind and so helpful. Thank you st regis kanai for the most amazing experience we’ve ever had in Mexico.
Leisure Partner
2/10
Poor
06 Feb 2024
Ara
bad experience by staff and Chaya restaurant food presentation not well trained staff
Leisure Family

Location & surroundings

The St Regis Kanai Resort Riviera Maya
Paseo Kanai 15, Riviera Maya, Mexico

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The St Regis Kanai Resort Riviera Maya

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