Inn at the Pier Pismo Beach, Curio Collection by H

United States , California Coast - CA
PISMO BEACH, 601 Cypress St
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100 reviews shown

4/10

Poor

26 May 2026

Wallace

Hotel was filthy. Carpets were heavily stained in all hallways. Dingy and gross. Pool area was poorly maintained, stained loungers and seating.
Bathroom in our room smelled foul and the water is so soft that soap is impossible to rinse off.
One of two elevators was broken.
We stayed here last year and this property has severely declined since then. We won’t stay here again and can’t recommend it.

Friends_and_family Friends

10/10

Exceptional

26 May 2026

Thomas

Great location and the best view of the pier in town

10/10

Exceptional

18 May 2026

STACEY

Very happy with this hotel and would stay again!! Get location!

Partner

10/10

Exceptional

16 May 2026

Josefina

Great view

10/10

Exceptional

05 May 2026

Georgianna

Everything was great. The only negative was the shower was open air about half of it. I kinda like more privacy. The bed was very comfortable. Clean rooms and nice staff.

Partner

2/10

Poor

03 May 2026

Maria

The room did not looked clean and the front staff was very rude didn’t care for it will not be staying there again

10/10

Exceptional

01 May 2026

David

Such a nice room great location

Friends_and_family Family

8/10

Excellent

01 May 2026

Robert

Property was OK, food
service is only average.

Self

10/10

Exceptional

01 May 2026

Muneeb

Amazing view and room. The hotel staff and the property was incredible!

Family_with_children

10/10

Exceptional

01 May 2026

Ray

Great place to stay and close to everything

Friends_and_family Friends

10/10

Exceptional

27 Apr 2026

Cynthia

Rooms were really clean. The staff were nice and so accommodating. The view was okay. Kinda didn’t want to look at the parking lot.

Friends

4/10

Poor

22 Apr 2026

William

This hotel is right at the Pier parking lot.
Three reasons why I could not give it a 5, even though the place is nice and the people friendly.
1) $100 PER DAY put on your credit card for incidentals. So stay a week, get $700 put on it.

2) Ad says " valet parking available". It is the ONLY parking available unless you can find a place on the street, and move your car before the meters go live. Valet parking is $30 per day PLUS tips, so if you go in and out a couple times and tip $5, you may be out $50 a day. That's $250 if you stay a week...

3) Noisiest place I have ever stayed. If you get a room in the back with no view, no sense staying there. If you get the ocean view rooms, the rooms on the 1st floor are 10 feet away from the huge pier parking lot, with loud Harleys, noisy lifted trucks, Mustangs revving their engines, idiots playing their stereo at full volume, people arguing about parking fees, etc. If you are unlucky enough to get one of the 21 rooms that face the main street downtown, you will be woken up at 4:30am with garbage trucks picking up trash, restaurant delivery trucks rolling kegs down the sidewalk, etc. Unbelievable amount of noise.

Other than that the rooms were nice, beds comfy, staff helpful and friendly. But my god, the noise at night...

Partner

4/10

Poor

19 Apr 2026

Rindala

check in- very rude during check in. and when asked about switching room he just said it’s going to be more expensive
toilet seat in the room was dirty

10/10

Exceptional

16 Apr 2026

Mary

Great views of the beach and easy walking distance to restaurants.

Family

10/10

Exceptional

15 Apr 2026

Diana

Great room, nice balcony, very clean & roomy

Partner

10/10

Exceptional

15 Apr 2026

Richard

The location is the best for access to the pier, and all the shops.

Family

10/10

Exceptional

13 Apr 2026

Pranil

clean rooms with close proximity to the beach

4/10

Poor

07 Apr 2026

Jacqueline

Doors were so loud that everytime they were shut my son covered his ears because of how loud they were, the walls were very thin and could hear the people’s conversation next to me, even with my tv on. My room sinks drain never opened and only let water trickle down. The room was advertised as having an ocean view but was only viewable if I was on the balcony and leaned over the banister and looked between two buildings. Construction was taking place and while on the balcony a construction worker assembled a wooden platform right outside our room at 8 am. For the money I paid I expected more from this hotel.

2/10

Poor

04 Apr 2026

maria angela

It’s right near a night club which can get very noisy

Family_with_children

8/10

Excellent

01 Apr 2026

Jane

Clean rooms and best location. Staff was great.

Friends_and_family Family

10/10

Exceptional

30 Mar 2026

Richard

Great room overlooking pier and ocean. My wife and I like the sounds of ocean beach life. Live music, cars, motorcycles and families making noise. If not your vibe I suggest a room that does not face ocean.

Partner

10/10

Exceptional

30 Mar 2026

Jenny

Room was clean. Paid for partial ocean view but received a patio with fire pit and direct view of the Pismo Beach sign. Only wish they provided microwave. So many good restaurants that we couldn't finished our meal. Would have been nice to reheat.

2/10

Poor

29 Mar 2026

Jesus

Room not ready at their check in time. Girl at desk said “check in time is just an estimate”. Never heard that one in all my years of travel. Very casually said room could possibly be ready by 6:00 pm and that 4:00 check in was an estimate. Never staying here or recommending this place.

Family_with_children

10/10

Exceptional

29 Mar 2026

Mary

Cappuccino downstairs was yummy. We the view from our room was spectacular. Only thing was i wanted use just the screen door at night, but due to the heat wave i could hear the AC units running. The roof top restaurant is great !

10/10

Exceptional

22 Mar 2026

Lilia

This hotel was great! Location and accessibility was perfect. This little pool could use a little heating for the kiddos but otherwise loved it here!

4/10

Poor

16 Mar 2026

Diane

No microwave. Charge $30 a day for parking. Minifridge did not have upper area for freezing. Ice machine not working so had to go looking for machine on another level and since I needed medication cold, I had to go several times a day to get ice. Ice container made of cement? Very heavy then add ice to it and it was inconvenient having to carry ice all the way several times a day. Didn't realize that the pier was as noisy as it was so that we could not enjoy sitting on the balcony or even leaving the patio door open for fresh air because of the noise.

Family

10/10

Exceptional

07 Mar 2026

Connie

I believe the gentleman’s name was either Eric or Paul but he worked the evening shift during our stay. He was the BEST and so kind to our toddler. He was helpful with suggestions and overall such a sweetheart

Friends_and_family Family

10/10

Exceptional

03 Mar 2026

Mandy

It was a nice relaxing stay! My kids and I had a great time and the hotel was nice and staff was great!

10/10

Exceptional

01 Mar 2026

Sarah

10/10

Exceptional

24 Feb 2026

Jeramie

Toilet handle needs repair but it is so nice

10/10

Exceptional

24 Feb 2026

Jose

Great location

10/10

Exceptional

21 Feb 2026

Elena

Everything was good

10/10

Exceptional

21 Feb 2026

Alete

It was amazing. Clean perfect location, beautiful room

10/10

Exceptional

18 Feb 2026

Sukhwinder

Good

Family_with_children

10/10

Exceptional

16 Feb 2026

Matt

Good overall value.

10/10

Exceptional

16 Feb 2026

axel

Good

Partner

10/10

Exceptional

15 Feb 2026

Isiah

Great stay

Partner

6/10

Pleasant

13 Feb 2026

Larry

The staff was great! The bathroom sink was clogged and the shower was a bit of chore to find the sweet spot between scolding and freezing, was over a hundred dollars more than expected, but all and all we would stay again it was in a good spot and the view was amazing. We could have called the front desk about the issues but chose not to

8/10

Excellent

11 Feb 2026

Chris

The balcony was really convenient.

Leisure Friends

4/10

Poor

10 Feb 2026

John

While the property is nice, the service was unacceptable. Despite requesting early check-in the night before and calling again that morning, our room wasn't ready until after 4:00 PM. The staff watched me struggle with my 5-month-old baby and offered no assistance or empathy.
To make matters worse, our pre-paid breakfast was canceled without notice. When I asked for a resolution, the receptionist rudely told me to "see if" the manager would give a refund, rather than taking responsibility. Between the blatant rudeness and the lack of basic amenities, I cannot recommend this hotel for families or business travelers.

Friends_and_family Family

8/10

Excellent

08 Feb 2026

Everly

our room have a nice view.

Leisure Family

8/10

Excellent

07 Feb 2026

Sylvia

Great staff. Clean rooms.

8/10

Excellent

07 Feb 2026

Stephany

Room was clean and bed was very comfortable! All hotel staff was very friendly.
Having a room next to the parking lot by the peir had its disadvantages. Great view but expect a lot more noise. Cars revving their engine late at night and the street sweeping ran very early in the morning.

Partner

8/10

Excellent

04 Feb 2026

Elena

Clean spacious room. Nice linens. Friendly staff. Nice rooftop bar.

No free coffee in the lobby
I HATE sliding bathroom doors! I smashed my fingers trying to close it during the night.

Leisure Partner

6/10

Pleasant

02 Feb 2026

Chad

There was hair all over the bathroom

8/10

Excellent

31 Jan 2026

Marion

The only thing we didn’t like was the water pressure and the water was so soft we felt like we couldn’t get all of the soap rinsed off in the shower

Leisure Family

10/10

Exceptional

26 Jan 2026

Laird

Wonderful stay

4/10

Poor

25 Jan 2026

John

We had such high hopes for this stay. The proximity to everything is awesome. However, the room was not clean. There were hair ties and cheez-its everywhere. Also we found marijuana roaches on the balcony. I hardly sleep because it was soooo noisy. We were kept awake at 5 am by the street sweeper. During the day it was LOUD!!! You could not relax at all. If you sit on the balcony the smell from the fire pits below is suffocating. Along with exhaust from the parking lot right outside. The staff was so kind. But I’ll never stay there again. I am not a complainer either. There was also men bringing in prostitutes. It was a lot of negative things. I’m sorry.

Friends_and_family Family

10/10

Exceptional

21 Jan 2026

Sandy

Great staff. Clean rooms.

Leisure Partner

8/10

Excellent

18 Jan 2026

Susie

Beautiful hotel, awesome staff. Perfect location for a little staycation.

Partner

10/10

Exceptional

13 Jan 2026

Kory

We stayed for two nights to celebrate our son’s birthday, and the trip got off to a great start—our room was ready much earlier than the usual check-in time. The staff was friendly, personable, and professional from the moment we arrived.

Shortly after settling into our first room, we ran into a major issue (which will remain between us and the hotel staff). The front desk attendant, Anastasia, immediately stepped in, handled the situation, and moved us to a new room without hesitation.

After getting comfortable in the second room, the General Manager reached out personally to apologize and made every effort to compensate us for the inconvenience. Unfortunately, the same issue popped up again—but once more, Anastasia sprang into action. She personally checked a third room, ensured it was issue-free, and upgraded us in the process.

Once the dust settled, the rest of our stay was smooth sailing. We’ve stayed at this hotel many times and have never experienced any problems before. What really stood out was how quickly and professionally the entire staff handled everything. Because of that level of care and service, this definitely won’t be our last stay.

Friends_and_family Family

8/10

Excellent

09 Jan 2026

Tanya

The hotel is in a prime location. Just steps from the pier, shops, and restaurants. However, the furniture in the room was a bit dated and stained. Overall great stay

10/10

Exceptional

07 Jan 2026

Miguel

Everything was perfect from valet to dinner, I really appreciate the service and recommend the Suite when available

Leisure Family_with_children

10/10

Exceptional

31 Dec 2025

Valerie

Nice rooms, friendly staff, although breakfast was not free

Leisure Family

8/10

Excellent

27 Dec 2025

Syed

Room was excellent.

Leisure Family_with_children

8/10

Excellent

27 Dec 2025

Junseok

There were ants in the room, loud running sound from the barefooted guest upstairs. The pool was closed. Besides that it was the best location, clean hotel.

10/10

Exceptional

22 Dec 2025

Cheryl

Very charming site. Warm welcoming, clean and quiet. Had a plumbing issue, but it was taken care of quickly. Loved the fire pit on the baloney. Great stay.

Leisure Partner

10/10

Exceptional

22 Dec 2025

Jose

Enjoyed my stay at the hotel.

Friends_and_family Family

10/10

Exceptional

17 Dec 2025

Maria

The breakfast was fantastic..the staff was amazing..my husband uses a walker so its nice that everything, pier, restaurants are right there! Beautiful weather. 78 degrees!

Leisure

10/10

Exceptional

16 Dec 2025

Alejandro

Clean room and great staff.

10/10

Exceptional

06 Dec 2025

Tracy

We had the perfect beach view and came in town for the Holiday Harmony event! Our boys had a blast! Breakfast was delicious!

Friends_and_family Family

10/10

Exceptional

30 Nov 2025

Dionne

Staff were excellent. The front desk attendant was a true asset to the business. She was informative kind and just a true pleasure.
The room was gorgeous, spacious, clean and the shower was so nice. Very happy every time we come here

Leisure Family

8/10

Excellent

29 Nov 2025

anvesh

Staff and room were both great!

8/10

Excellent

26 Nov 2025

Joe

Great time and the staff was great.

8/10

Excellent

16 Nov 2025

Vanetta

Staff was pleasant. Room was clean. The room was ready when they said it would be and received a notification via text. I appreciated receiving texts during my stay about anything I needed. Julianna was very welcoming.

Friends_and_family Family

10/10

Exceptional

13 Nov 2025

christine

It was such a perfect hotel, and our view of oceanfront was the best

Leisure Partner

10/10

Exceptional

08 Nov 2025

Cynthia

Room was spotless! Staff were amazing and very attentive! Great customer service!

10/10

Exceptional

03 Nov 2025

Staci

Great service! The room was great! Had a great time!

Leisure Partner

10/10

Exceptional

26 Oct 2025

Hilary

This place is super family-friendly with great food options. The food was delicious, and I loved being able to walk to the beach or nearby shopping. Food, coffee, and desserts were all just steps away! The rooftop was a great addition for enjoying a meal with a view. There was also a small heated pool that was perfect for my little ones. The staff was very friendly and helpful when needed. The room was very clean and comfortable, although the bed was a bit firm for my taste. Overall, it was an amazing stay and I would definitely recommend it!

Leisure Family_with_children

2/10

Poor

26 Oct 2025

Mike

it’s like a bow on a pig bed is totally uncomfortable when the heater comes on. It sounds like there’s a 747 landing in your room, there was an annoying bar across the street that blasted music till 1 AM, we had a view of the valet parking lot this place absolutely sucks. Hilton should remove it from their queue.

Partner

6/10

Pleasant

24 Oct 2025

Anna

Very crowded, pool too small, staff a little snobby

Leisure Family

8/10

Excellent

23 Oct 2025

Crystal

The room was not very clean it was very dusty. It takes five minutes to dust a room. When the light gets in from the patio, you could see the dust everywhere. For the price there should be no dust at all. Under the chairs on the patio were not swept that was hair and dirt under the chairs.

Partner

10/10

Exceptional

17 Oct 2025

Laura

Great hotel - perfect location.

10/10

Exceptional

14 Oct 2025

Francisco

Great staff and everything is very close

Leisure Family

10/10

Exceptional

14 Oct 2025

Kimberly

I will stay here again. Super convenient and close to shops/restaurants.

8/10

Excellent

10 Oct 2025

Ivy

Beach View was great just not enough towels

10/10

Exceptional

09 Oct 2025

SHANNON

Everything was great. Valet was spectacular! Coffee was not great. Had to get more first day. Second day had to ask for more and but no creamer or sugar. Seems small, but we are coffee people and it was disappointing.

Leisure Partner

10/10

Exceptional

06 Oct 2025

Elvia

Everything was wonderful

Partner

10/10

Exceptional

06 Oct 2025

Joshua

Great Location. Clean & amazing service. Would stay again.

Leisure Self

10/10

Exceptional

04 Oct 2025

Elva

It was very nice

6/10

Pleasant

03 Oct 2025

ROBIN

There was no microwave in the room, only 2 decaf coffee 1 re coffee and 1 tea pod for the keurig and charged $3 for a little reg bottle of water. AC was super loud sounded like a train going by. $30 night parking

Leisure Family_with_children

10/10

Exceptional

29 Sep 2025

Christopher

Unobstructed view of the pier and Pismo sign. Nice relaxing stay. Valet was super convenient

Leisure Partner

6/10

Pleasant

28 Sep 2025

Laura

We loved the Hotel however if you’re looking for a quiet place to stay and be able to sleep this is not the hotel. The bars across the street are super loud and you cannot sleep, too much noise going on all night and early morning. But if you a party goer then this is your spot! Also there is no parking only valet and it’s in a I’ve way street so be mindful when arriving otherwise you have to go a few blocks down and cone around again to be able to enter correctly into the hotel. Also there is a lot of traffic due to it being close to all the shops and restaurants.

Leisure Partner

8/10

Excellent

28 Sep 2025

Carissa

INN at the pier

The room was comfy & clean. The valet staff were AMAZING. The front desk staff did not greet us upon arrival & we had to keep inching closer and closer to the desk to be greeted and to be told to wait one moment. (Which doesn’t bother us, but they should start with that instead of ignoring). The screen door & bathroom door didn’t work well. But other than that, the room was great. The guest would benefit from being informed that the key starts the power in the room.
Would recommend this hotel to everyone & stay there again. Thank you for the stay.

Friends_and_family Family

10/10

Exceptional

28 Sep 2025

Jose

Needs more employees service seemed understaffed.

6/10

Pleasant

22 Sep 2025

Andrew

You can definitely tell the rooms are “lived in”, though for the price you’d expect they could afford to replace a few things.

Leisure Family

10/10

Exceptional

19 Sep 2025

Cheryl

Ocean View?!

Ocean view was a bit of a stretch but other than that our room was great.

Friends_and_family Family

8/10

Excellent

17 Sep 2025

Chris

We stayed here for 7 nights and have stayed here in the past. As with before, the guest facing staff and the food and service in the restaurants were excellent. We were displeased with housekeeping in general as common areas - especially floors and carpets were dirty. They only came into our rooms every other day to clean and when they did, they didn't do a very good job either as dirty towels were left and the bathroom wasn't very clean when we first arrived either. They seemed to be understaffed with housekeeping - they probably should've told us on arrival as it would've tempered our expectations.

10/10

Exceptional

13 Sep 2025

Susan

nice

8/10

Excellent

07 Sep 2025

Himanshu

Property is at a great location. Breakfast does need some improvements in choices and portions served.

Leisure Family

2/10

Poor

07 Sep 2025

Ben

Beach side Room got overbooked and got placed above a live music bar that was extremely load. Not a great experience for the price.

Leisure Family

6/10

Pleasant

06 Sep 2025

Rick

We were assigned a room that was designed for occupants that are mobility challenged and require assistance for normal in room activity. Neither my Wife nor I are affected with any of these conditions. This room should be reserved for the intended clients thus we were left feeling quite uncomfortable in this room. The Balcony door did not have a screen so leaving the door open to enjoy the Beach Air was not possible without allowing insects into the room. Overall, the facilities were very clean, and the staff was exceptional. We will most likely stay at a different location on our next trip.

Leisure Partner

2/10

Poor

05 Sep 2025

Sunil

Well the propert itself was fine.

10/10

Exceptional

03 Sep 2025

Fina

This hotel is prime location. I loved being able to hear the

Friends_and_family Family

10/10

Exceptional

01 Sep 2025

Daniel

The best hotel in Pismo Beach

Leisure Family_with_children

8/10

Excellent

29 Aug 2025

Lisa

Love the location, you can’t find a better location. Very noisy with cars looking for parking at the pier. Garbage collection and street sweepers start daily at 6-6:30AM. Only received 1 wash rag, 1 towel, no hand towels. I have long hair and wear makeup. I requested more. Still only got 1. Tissue holder was empty. Requested more, he left a box on the counter for me to install in the holder. Same with toilet paper. Door handle to bathroom door broke, called maintenance. He said it broke on him too, he left and next came back or explained what would be done. Still broken when we checked out. We still had a great time. Very convenient. Bell staff was top-notch!!! Prompt, friendly, always greeting you, fast too. Front desk was nice too. I would stay again, but it wouldn’t hurt if the upped service to the rooms a little more. A little pricey for the value received. But everything is expensive.

Leisure Partner

6/10

Pleasant

28 Aug 2025

Laila and Drew

We had some minor inconveniences with our room that we reported at check out: main door not locking, closet doors not closing, filthy baseboards, truly all minor but several of those types of things. Spent the time to report it to front desk upon check out so they could be corrected for the next guest with no expectation they would do anything for us. Hadn't even considered it actually. Without prompting, the guy says he is going to have the manager call me because he wants to ensure we get some sort of credit because that is "too many things for one stay." The manager never called, and we never got any sort of credit. That was never the reason I reported it, but then the promise of it and then not doing it is what felt disappointing. We got so stoked because, oh my gosh, what great service, but then nothing happened. Otherwise, this property is conveniently located, the restaurant is good, and the valets are fast and courteous.

Business_and_leisure Family

6/10

Pleasant

25 Aug 2025

Amanda

Jesse was great at front desk.
Valet was helpful and quick.
Room was dirty. Looked like it was a rushed clean.
Polly super helpful running around talking and taking care of us.
Hostess was very nice.
Blonde female manger at the rooftop restaurant and older male at the front desk didn’t acknowledge our presence.

Partner

10/10

Exceptional

22 Aug 2025

Candi

Good hotel and close to every thing. Carpet in hallway could of been cleaner but otherwise good place to stay.

Leisure Family

8/10

Excellent

14 Aug 2025

Rachel

Nice hotel but a little rough around the edges. Not perfect but good for our one night stay!