Bell's Melody Motel

2/10

Poor

05 Jul 2026

Lizet

Definitely not what the picture shows and not worth the price. Bathroom door would not keep shut or even lock. Small shower (definitely would not fit a tall person). Spider webs around the window and corners of the walls. There were stains on the sheets. At least the view was nice.

Friends

2/10

Poor

05 Jul 2026

Raymond

Rooms smelled. Did not stay at hotel. Dirty, no light in bathroom when we got there. Husband got new bulbs from office. Dead bugs in light cover. Rooms should not be rented out in the motel. Another guest was complaining about their room also
Only good thing is the location and view the rest needs a full renovation .

Family

8/10

Excellent

02 Jul 2026

Sushmit

Overall good

Family_with_children

2/10

Poor

28 Jun 2026

Teresa

The beds were clean. The rest was a dump. Wallpaper peeling off the wall in multiple places, tv did not work, bathroom shower head super low- would not even hit above my son’s shoulders. Black dots all over the bathroom ceiling- no fan for bathroom to help humidity. Broken ice machine outside the room. Front office looked abandoned, all check ins had to go through the neighboring hotel that advertised much cheaper rooms and property was much nicer. Door knob had a lock on it (not a dead bolt) and door had a chain lock. It seemed like one good kick would open it right up. They offered a different room but besides being waterfront and having a working tv, it was in the same condition and not worth the move. We were denied any kind of refund even though we paid 3x the neighboring hotel. Had it not been later in the evening and a long drive home, we would have just left. Again, the beds were clean though.

Family_with_children

8/10

Excellent

07 Jun 2026

Kayla

It was it not bad. It was the first weekend of the summer season and you could tell the room wasn’t cleaned recently but nothing horrible. Bathroom needed a quick wipe down. Right on the water view a good view.

Family

2/10

Poor

16 Oct 2025

Vaughn

staff are liers.. beds clean.. arragant and not helpful.. i drove 3 days and reached the motel at 1pm.. wanted to check in.. told to wait till 4 pm.. room had to be cleaned.. i did get checked in at 3pm.. room had spider webs all over door to the casing.. bathtub had 2 large spiders in tub.. sink had web with spider over the drain.. the room had not beed used the night before as staff stated.. my last stay at any of their propertys.. terrible staff..guy had two full tattoo sleaves and shaved sides of head hair cut.. no problem with that..just description of who 'lied' to me..arraigant snotty kid attitude.. no people skills.. lost my business.. even with spiders nice quiet place.. Ahole kid i described bad for motel!!!!!

Leisure

2/10

Poor

12 Oct 2025

Aadin

I would NOT even give this place 1 Star, if a lesser rating was an option. At checkin, we were given a small cabin, and when we went in, the bedspread had obvious stains, the paint or whatever wall covering was peeling around the air-conditioner, the furniture was extremely old and showing much wear, the light in the bathroom constantly flickered trying to barely light. The bathroom floor linoleum had curled up along the wall, and the floor was covered in moldy stain spots, the shower had been poorly repaired leaving it Fraken-scared. Moreso, the heat did NOT work! The desk attendant said he would call maintenance, we left to meet friends, and returned to find the cabin just as cold, without heat. We returned to the desk, again, requesting another room, and were told no other rooms were available, despite being the rental office for 4 motels! and Vacancy sign lit. We demand the clerk contact the ma ager, he said he texted the manager, but nothing could be done that night. The clerk was not willing to do anything, even without heat!

Leisure Pet

2/10

Poor

12 Oct 2025

Rachel

The room are horrible don't stay here

Friends_and_family Friends

4/10

Poor

26 Aug 2025

Lexie

Better than a tent

1950s era “cottage” with updates in the 80s? Had any infestation and water damage. Shower was miniscule.

Friends_and_family Family

2/10

Poor

13 Aug 2025

Ka

verry sad

no one cares about this place

Friends_and_family Family

2/10

Poor

13 Aug 2025

Christopher

Very dated and unclean room with mold on the bathroom walls.

2/10

Poor

03 Aug 2025

Len

Nothing

2/10

Poor

02 Aug 2025

Amber

Approx. a 10 x 10 room, hadn't been painted in many years. Dirty walls, with 2 beds squeezed into a tiny space. Walked in and walked out. For $185 per night, they are insane, while the billboard says $69 with vacancy. I've never seen such a flea bag motel in my life. They offered us an upgrade for another $50! No thanks! Couldn't leave fast enough!

6/10

Pleasant

28 Jul 2025

Pitsana

One side of the bed was tippy and wably. Have to in provide AC plug. Ok, for low budget motel

Leisure Family

10/10

Exceptional

28 Jul 2025

Dawn

Enjoyed the low key. Loved my room with a slider overlooking the lake and fire pit. Will stay again

Business_and_leisure Partner

10/10

Exceptional

19 Jul 2025

Beth

We ejoyed sitting on the porch outside the sliding glass door. Watching the water, the nridge and the boats transporting passengers to Mackinac Island. Three steps from the porch was a firepit and three steps from thay was the sandy beach. Very relaxing.

Leisure

2/10

Poor

19 Jul 2025

Suzan

Disgusting. Didn’t stay. Looked at two different rooms. Hotel wouldn’t refund. Disappointed that this hotel was even listed on Expedia. Expedia gave a $25.00 toward next booking, which is appreciated. Unfortunate experience.

Leisure Family

10/10

Exceptional

19 Jul 2025

Michelle

Older property renovations in progress. Gentleman at the front desk was very nice and accommodating. Put us in a nicer part of the hotel that was already renovated. Pool could use a little bit of TLC. Didn't try it ,was quite dirty but did see them clean it the next day but didn't get a chance to enjoy it. Great place to stay right on the water. Worth the 69 bucks night

10/10

Exceptional

16 Jul 2025

Heather

Great place to go right off the beach very private

Business_and_leisure Family_with_children

8/10

Excellent

14 Jul 2025

Tammy

Zach did a great job! Pools and hit tub not up to
Par!! Needs lots of updating and cleaning.

Leisure Pet

2/10

Poor

06 Jul 2025

Joshua

NASTY

Horrible. Sealing cracked and paint is literally falling as if there was at one point a leak. Lampshade barely holding onto the wire rim of the lamp. The WORST PART? tub WOULDNT DRAIN, which meant no showers or baths available. We had the room for 2 days, Waited 1.5 days for them to tell us the drain was fixed ONLY FOR IT TO IMMEDIATELY BACK UP. management said we would have to take up our issues with 3rd party booking agent. NEVER RETURNING TO THIS LOCATION.

Friends_and_family Family

2/10

Poor

29 Jun 2025

Rachel

No hot water, no wifi, no cable tv. The top blanket had stains on it that I removed it and I was scared to not wear shoes in the place. There were bugs smashed on the walls and I thought about leaving in the middle of the night it was so bad. The fromt desk people were nice but I would never stay again.

Leisure Family

2/10

Poor

23 Jun 2025

John

I am all for a mom and pop motel. And I am aware that most places are closed for winter in this area but this place needs to be closed down , I'm actually not sure how they have passed or gotten away with staying op n. They own 4 motels in the area, when we arrived the signs said vacancy n $69 a night which we paid way more and even at $69 a night or is insane because this place is so ran down from chipping paint, old dirty nasty walls, had to sit sideways on the toilet because it's basically under the sink n the carpet does not look like it's been clean in years and was damp. There was one outlet in the whole tiny room with an extension cord, no amenities, and we were the only people even staying there. Now the pool are yes they advertised it.. well it's half indoor/outdoor and they do have a hot tub, that being said it's disgusting.. the staff were nice but other then that this place may have been a nice place 20 years ago but there has been 0 upkeep to the place.. do not waste your money at all to stay here it's that bad..

Leisure Partner

2/10

Poor

17 Sep 2024

Barbara

WE didn't like too much. Asked for a room in one of the properties they moved us to it. That room Had a bathtub that had a new tub insert but the corner had been broken off and you could see the old rusty tub. We stayed but will never go back and that's too bad because we have stayed there before. The first desk clerk that checked us in was nice but when we came back we had a different one and she became indignant. If anyone stays here check out your room first.

6/10

Pleasant

05 Sep 2024

Tena

Nice view of the bridge

Leisure Partner

2/10

Poor

01 Sep 2024

Jeffrey

Towels , mattresses was comfortable, no WiFi , shower floor all busted , cracked flooring peeling up away from wall , rotted wasn’t worth what I paid ! need a partial refund ! Call the front desk 15 times and could no get thru , called emergency number and she said sh call but never got an answer and complained at front desk at check out.

Leisure

10/10

Exceptional

29 Aug 2024

Gerald

Wife loved the retro vibes. The proximity to the lake. Great stay.

4/10

Poor

22 Aug 2024

David

Attempts at room upgrades poorly done. Beds had older, well used mattresses. Ice ands soda machines outside the room not working. Booked 2 nights, stayed one.

Leisure Family

8/10

Excellent

21 Aug 2024

Chris

Older roadside motel that has been kept in reasonable condition. The room was simple and clean. The staff were very nice. The place is just what I wanted and expected.

Leisure Self

6/10

Pleasant

17 Aug 2024

Esther

it was right at the water. nice beach.
staff was so nice and accomodating. put us in a different room that didnt smell like mold.

Business_and_leisure

10/10

Exceptional

06 Aug 2024

Marian

The bathtub was really dirty in one of the rooms... the rest was as expected.

Leisure Friends

2/10

Poor

06 Aug 2024

Erin

Was on a motorcycle to find a gravel drive way. Dead bugs on the wall, air condition to small for the cottage, tv didn’t work, shower was at a height for someone 5 foot at most. Shower surrounded falling a part

Partner

8/10

Excellent

03 Aug 2024

Tina

The pictures online were not accurate of the room conditions. It gave us a place to lay our heads for the night, but that was it. The bathroom has not been maintained so it was old, broken, and dirty. The picnic table outside was broken in pieces laying on the ground and the beach front was full of garbage and debris. It says u see new management and it looks like they are trying to get things repaired but as of now it’s not there.

2/10

Poor

29 Jul 2024

Jonathan

Worst Motel in Mackinac

Room pictured was not the room received. Rooms were very dirty, pool was very dirty, no cable, no A/C, mold everywhere. We did not stay there.

Friends_and_family Family

10/10

Exceptional

28 Jul 2024

Todd

Was pleasantly surprised. Not sure what we were getting to at first. They provided a free upgrade and the room we were provided with was recently remodeled and so was very clean. It was on the 2nd floor with a balcony overlooking the Lake (Huron) and the beach where some people were enjoying themselves. Didn't get a change to check out the indoor/outdoor pool.

Leisure Pet

4/10

Poor

28 Jul 2024

Lara

First thing...there is one reception desk for 3 properties. 2 seperate people in front on me in line were assigned rooms at adjoining properties they didn't reserve with basically an \"oh well response\". The ac unit in room smelled moldy and never got cold. The tv did not work. The shower was dirty and previous guests used toiletries were left in the shower, including used bar soap. There is nothing within walking distance. Also the parking is tight and multiple vehicles missed having an accident by mere inches. Really run down. The tiny beach area was pleasant and good view of nightime fireworks. Would not stay here again.

Leisure Family

4/10

Poor

28 Jul 2024

Dan

Pictures are not accurate. Would not stay here again.

Leisure Family

2/10

Poor

27 Jul 2024

Verified traveler

BAD

Room was gross, small, and dirty. Not enough electrical sockets for the appliances in the room

Partner

8/10

Excellent

21 Jul 2024

Blake

For it being located right on the beach, it was great. The only down side was the bathroom had black mold all on and around the ceiling.

8/10

Excellent

16 Jul 2024

Joshua

Great location and great price beds were comfortable staff was really amazing polite and courteous and knowledgeable of the area and recommending things to see and do. My only complaint is hot tub didn't work and pool was very cold but the lake views and beach was well worth it. I will definitely return and highly recommend

Leisure Family_with_children

6/10

Pleasant

10 Jul 2024

Laurie

Ok for a 1 night stay

Hotel was run down and not the cleanest , Staff was great & friendly

Friends_and_family Friends

2/10

Poor

07 Jul 2024

Cheryl

Bathroom floor falling apart,no cover on light,standing shower only,no water view, there's light coming though the door,shades,broken.

Leisure Partner

2/10

Poor

07 Jul 2024

Abby

Do not stay at this property or the properties owned by the same company. Our room had black mold and the bathroom floor is ready to fall in. Disgusting rooms and don’t anticipate a refund if you choose to leave early. We would have liked a refund for the issues but there is no sympathy from the owners or staff. Terrible property, I hope they are no longer advertised on Expedia.

Leisure

2/10

Poor

05 Jul 2024

Mary

NO smoke alarm. Door wall not lock did not work. Had to use a board to keep it from opening. The beds felt like under dollar mattresses. The bathroom had a broken shower wall with a hole in it that water in filth could go into. The caulk that was in the bathroom around the tub and the walls was practically nonexistent and what was there was rotted and molded away. The carpet has to be original from the 60s or 70s. They were told we were given an upgrade. I can’t imagine what the other room would’ve looked like if this was indeed an upgrade. It smelled musty I would be embarrassed. If this was my property. I would never recommend this property to anyone.

Leisure Friends

2/10

Poor

30 Jun 2024

David

Did not stay there as it is going thru renovations and the pictures on your site were much better

Leisure Family_with_children

4/10

Poor

27 Jun 2024

Michelle

It was disgustingly gross!

Leisure

6/10

Pleasant

22 Jun 2024

Mint

Older but quaint. Simple. I’m happy with the stay.

Leisure Friends

10/10

Exceptional

16 Jun 2024

Elisha

A wounderful experience

The owner and staff were wonderful, they helped with needs. Had a beautiful view from our cabin and we would book another reservation at Bell's Melody Motel.

Partner

10/10

Exceptional

16 Jun 2024

Elisha

A wounderful experience

The owner and staff were wonderful, they helped with needs. My husband and I had a beautiful view from our cabin and we would book another reservation at Bell's Melody Motel.

Partner

6/10

Pleasant

08 Jun 2024

Donna

2 nights

Was ok for the 2 nighs. They had only been open 2 weeks so pool was not open , but we had access to one down the road so that was ok. People at the front desk were extremely helpful and frendly. We were moved to a larger room our 2nd night because we had issues with our tub draining when taking a shower. The rooms were ok but need a face lift for sure, a fresh coat of paint in spots maybe walls washed would make a large difference it wasn't necessarily nasty just needed sprucing up.

Friends_and_family Family

10/10

Exceptional

27 May 2024

Malinda

Outdated but clean. Staff was very friendly. There was no heat and no water pressure to take a shower.

Leisure Family

8/10

Excellent

27 Dec 2023

Jessica

Room was very hot and we couldn’t adjust the heat. Ended up turning the AC on while the heat was still going. No other complaints, good deal when we needed a last minute stay.

Leisure Partner

2/10

Poor

12 Sep 2023

Heather

The pics of this hotel were not even the ones of actual hotel. No human could stay in the actual hotel, mildew black mold etc . Too upgrade to property next door is an additional $30 and those are what the pics are of . It’s a scam and deceitful. No way too cancel or get money back. Be Leary and do not book this hotel. For what I actually spent I could have had a much nicer place with amenities. No coffee, nothing . Plus the smell was horrible . SCAM SCAM SCAM . Not sure how it is legal to sell a room under fake pics then charge to upgrade to that actual room. Will be reporting to BBB AND The local authorities

2/10

Poor

04 Sep 2023

David

Terrible motel and firetrap!

This absolutely the worse motel that my family and I have ever stayed in. Norman Bates hotel in Psycho is 5 star compared to this motel. Hotel.com shouldn’t condone the false advertising by providing pictures that don’t represent the actual condition of the rooms, grounds, and facilities! Hotel.com advertises indoor/outdoor pool, which there wasn’t one and it advertises that the “resort” has a beautiful beach which it has a beach of you can dodge the collection of empty Budweiser and trash! The bathroom, you don’t have to worry about Norman Bates killing you because the bathroom electrical system isn’t grounded and certainly doesn’t have a GFI protection and to use the TV, you will need to plug it and the receiver into an extension cord to make it function and there was no remote control provided but, no worries, because the only channel you will have is the Weather Channel!

The beds and mattress are worn out and no headboards are attached, however, the screws and holes are still there if you would like to provide your own headboard or find one by the roadside because it will match the rest of the decor! Pillows are provided but you will receive on “worn out one” and another and another that is half size that belongs on a couch!

We would have forfeited our $250 (+) room night if other hotels in the Mackinaw City had availability due to Labor Day Mackinac Bridge!

Extremely disappointing! And will reconsider using Hotel.com for booking future stays.

Friends_and_family Family

10/10

Exceptional

31 Aug 2023

Nancy

I was very happy I spent week in this place thank you very much

2/10

Poor

27 Aug 2023

Mozell

Our room was disgusting. We paid over 120$ a night and we had no sheets on our bed. The bathroom was small and inadequate. Rusted out everywhere. Dirty dishes under our beds. Filthy walls. Spiders and bugs coming in through a hole behind the air conditioning. Sand on our beds from other travelers. Stained carpets. Save your money and go somewhere else if you can. It was a rip off and completely unsafe.

Leisure Family

2/10

Poor

27 Aug 2023

Holly

Bed bugs!! Stains on bedding and mattress! Window screen full of bugs and mold. Head board was missing from wall. Toilet was nasty and looked like it was never cleaned. The furniture had white stains on it. The first room that was given was never cleaned after the last occupants. The dirty bedding was still left on the bed unmade and trash still in the room. The manager Tracy refused to refund my money and refused to listen to my concerns and hung up on me twice!! I slept in my car the first night and booked a different place to stay. Absolutely horrible! They should be shut down!

Partner

2/10

Poor

27 Aug 2023

Elaine

I reported this property to the department of health.

Unsanitary motel conditions. No fitted sheets. Sewage water in the shower in room 20. Garbage under the bed in room 26. Multiple spiders and stained walls in room 19. Concerned about the unsanitary conditions and other people staying here.

The motel refused to give my elderly parents money back for the sewage water shower room.

8/10

Excellent

27 Aug 2023

Robert

The staff were very nice and helpful.
We had a beautiful view of the bridge and fireworks.
The hotel was very outdated, it had 2 beds, so it all was good. We just needed a place to crash for the night!

Partner

8/10

Excellent

24 Aug 2023

Verified traveler

You Get What You Pay For

The person at the front desk was SUPER nice and went above and beyond for me to improve my stay. My room had a great view. It was good sized and cozy. It was great for a quick trip.
If you are looking for a modern, up to date, well maintained hotel, this isnt it. It was a cheap motel I have stayed at before, so I knew what I was getting into. The bed was uncomfortable. It was so worn, there was a definite slope on one side and I was mildly afraid of sliding off the bed in the middle of the night. The shower head was corroded and rusty, which was a little concering as well.
Overall good stay. I knew what I was getting into for the most part, but here is an honest review for those of you who may not.

Self

10/10

Exceptional

23 Aug 2023

Sharon

Very caring place!!

Hotel is a little older, but very comfortable. In fact both my husband and I had our best nights sleep here. The next morning we did have a serious problem, which is when the young lady in the office, I believe her name is Kenisha( sorry if I have spelled that wrong. But this young lady, who had just met me, offered so much comfort and support I cannot say enough about her. We will come back to this location, just to enjoy the caring feeling of this place and it’s staff. If I could give them more than a ten, I certainly would. Thank you so much!!

Partner

2/10

Poor

20 Aug 2023

Joshua

The property is very run down. Outside and inside was very dirty. The place is not maintained at all.

Leisure Family

2/10

Poor

19 Aug 2023

Slawomir

Stay away from this place!!! It is disgusting! One giant mold in the ugly dirty bathroom! The whole place stinks!!!

Leisure Self

2/10

Poor

19 Aug 2023

Amanda

DO NOT stay here.
We booked through Expedia and I got a call from the motel the day we were supposed to arrive saying they didn’t see the reservation and they were completely booked for two queen beds. They said they could put us in a room with one queen and a full adult sofa. We reluctantly agreed to that.
We arrived in the middle of the night and had to check in a couple hotels down to get our keys. When we got to our room, it was not in the motel, but rather a little shack next to the hotel. There was no bedding for the fold out and no one we could reach to get bedding. Additionally, they only gave us two towels for four people. We had to use some blankets from the queen bed so people could at least sleep on the fold out. We didn’t have four pillows either. The room was very dirty and we had to kill numerous spiders crawling on the wall. The bathroom had mold in the corners. Honestly, the only reason we didn’t leave then was because it was the middle of the night and we just needed to sleep.
I would never recommend this place to anyone. We got out of there as fast as we could in the morning.

Leisure Family

10/10

Exceptional

18 Aug 2023

Helen

Happy Dog

They were very helpful accommodating our dog - initially we were in a room above some spiral stairs, and they moved us to a ground level room

Partner

6/10

Pleasant

14 Aug 2023

Angela

Property has a small beach, fire pit and seats to see the bridge all day and the ferries leaving port for the island. The room was decent sized with older beds and quiet.

Leisure Family_with_children

6/10

Pleasant

13 Aug 2023

Joel

Place is do for a redo beds were worst ive ever been on and place really needs a deep clean

Leisure Family_with_children

4/10

Poor

05 Aug 2023

Steven

Run down and in very poor repair. Very old. No working Wi-Fi. No hot water, even after asking for it to be fixed. This is not a place anyone would enjoy, especially for the $147 for one night that I paid.

Leisure Self

2/10

Poor

24 Jul 2023

John

This was the worst hotel I have ever seen in my life very nasty I'm even a curtain on the bathroom window tub was nasty dirty water come out when you turned it on
Said they would not return our money highly do not recommend going here yet will be a huge let down and cost a lot of money for a crappy place

Friends_and_family Family

6/10

Pleasant

24 Jul 2023

Kenneth

The rooms could have been a little cleaner

Leisure Partner

2/10

Poor

16 Jul 2023

Gary

DON’T do it! Please read!

This place should be condemned! It’s disgusting and much of it has not been updated since the early 80’s. Bugs everywhere! Tried putting us on a top floor with a spiral staircase. No way to get suitcases up there. This place looks like something out of a horror movie. Was told I could not get my money back because I booked third party. They’re asking about 4x too much for a hotel of this caliber. They own multiple hotels in a row and take pics from the slightly better one and use for all. My son and I slept on top of the covers. Killed at least 10 bugs. Moved out on second day and ate the rest of my money for the second night.

Friends_and_family Family

2/10

Poor

16 Jul 2023

Lee

The check-in, pool and ice machine was at a totally different motel next door. The motel was probably built in the ‘60’s with very little maintenance done since then. The rooms were filthy, extremely outdated and smelly.
As I said, the pool pictured on the link wasn’t even located in the same complex. The bottom of the pool was three different colors from rust and repairs, had dead insects floating on the surface and algae growing on the sides and the hot tub/whirlpool wasn’t even filled with water.
The whole exterior was in need of paint including the peeling room doors, the roof had missing shingles and both properties were littered with trash. I’m very surprised the city of Mackinac hasn’t shut them down!
We checked out the two rooms offered and were disgusted with the smells, cleanliness and looks. When we returned the second set of keys and asked for our money back, they refused. They said that we could leave but would still be charged. I have never ever been to a worse motel that in addition has no interest in customer satisfaction. In fact, I believe they are using travel sites to scam people! Unless they lower the room rate to twenty dollars a night and you don’t care about your health, don’t stay there!

Leisure Family

2/10

Poor

15 Jul 2023

Tasha

. The pictures of the room are not what the rooms look like at all!!!! Room is dirty. Bed had a ton of hair in it. Air conditioner was a window unit that didnt work. Only 1 dim light worked other was broken. Another lady was in the office saying her toilet was leaking on the floor and the room was gross and they wouldnt give her a
Refund. Wouldnt even let her change rooms. Both beds in room were broken

Leisure Family

2/10

Poor

10 Jul 2023

Blake

Lackluster.

Booked a weekend with my girlfriend at Bell's Melody Motel 7/7-7/9/23 and when we arrived we had to go to the motel next door to actually check in, and once we were able to find the office to check in, we were then told they moved our room to a 3rd Motel called the Northwinds, without asking prior if this was ok. We shrugged off that issue as no biggie, and then when we got to our room we were rather upset with the lack of any type of comfort or decor. The tv did not work at all, there were no outlets near the bed, and multiple devices (lamps, alarm clock, etc.) that were not plugged in due to nowhere to plug them into. The room was excessively small and smelled rather musty, luckily we brought febreeze from home! The bathroom looked very dated, was super small with only a tiny stand up shower and a toilet, the caulking around the shower was coming apart and looked kind of moldy. The room was just overall uncomfortable and should have been more maintained and would have been nice to at least have a working tv... Its not like we expected much from an old town motel such as this, but it does not seem like they care about customer experience at all. We did not get a chance to make any complaints to the front desk, as when we would walk into the office to talk to someone, no one could be found and we didn't like having to wait. We even waited around for about a half hour when checking out to leave our remarks and no one came out to speak with us, as if no one was there.

Partner

2/10

Poor

07 Jul 2023

Rebecca

We found Bug egg sacks under the covers, OLD mattress without any mattress protection, old electric cords, moldy smelling air conditioning, no smoke detectors. Owners would not issue refund due to it being at checkin time. Have not received a refund for the second day (we had two days booked). It took us 2 minutes to decide to not stay…. We would have rather driven straight home after already driving for 12 hours with two small kids, than risk sleeping in this room…

Leisure Family_with_children

2/10

Poor

04 Jul 2023

Lynda

Mrs

Very old and not kept up staff very lazy and unpleasant won’t clean our room for a 3 night stay we left afte 2 nights and we are trying to get our money back

Partner

4/10

Poor

03 Jul 2023

Kristina

Very dirty. Employees were nice though. Check in was awful. Had no idea where to go. I booked at Bell's Melody but that's not where I got to stay. Super sketchy. Don't book here. Outlets were just for decoration, microwave was on floor, tv didn't work, dead bugs in bathroom. Glad we only booked 1 night. The pictures displayed aren't accurate.

Leisure Family_with_children

2/10

Poor

03 Jul 2023

Ryan

No hot water, supposed to be a double bed, got in late so we made it work, had a pull out bed in couch no blankets or pillows, TV would not pull up any channels, no WiFi.

Friends_and_family Family

6/10

Pleasant

02 Jul 2023

Willie

UP trip

Upon checking in had to go to a different hotel,next door, as 1hotel operates 4 properties, very friendly staff however they could not find keys for the first room they assigned us, nor for the second room so changed the hotel instead. The room was fairly clean, the TV didn't work, no internet. The room was designed very nice with being able to out a patio door and sit at a beach front, only reason I will come back.

Partner

2/10

Poor

15 Jun 2023

Karla

The room was full of bugs. The pictures through Expedia was not the pictures of the Bell motel. It was the pictures of the sunrise motel. I told them I wanted a refund and was told that they couldn't because I booked Thur Expedia. I told him I was not staying in that room with the bugs and so he did give me an upgrade to the sunrise motel which was better. Also in the ad for the Bell motel it said there was a hot tub and a heated pool in an outdoor pool. And yes there was that but at the sunrise hotel you had to walk to it. The heated pool was not heated. The hot tub was missing a plate on the bottom and my foot stepped in the hole and I got a bruise on top of my foot. I will not recommend either one of these places for anybody to stay at. I give them a complete thumbs down.

Leisure Family

2/10

Poor

07 Jun 2023

Valerie

Bugs!!!!! I’ll never stay at any of these hotels again! Upon entering our room which looked like it hadn’t been cleaned in years. There were bugs in our bed, all over the indoor screens,hundreds of bugs under the window, bugs in the bathroom. We complained and asked that we be moved to another room. Zach moved us to another room at a different property and upon entering the room there were no bugs that I saw until I noticed a enormous amount of dead bugs all over the inside blinds and in the corners of the room and behind the beds. By this time it was past midnight and we were so exhausted and tried to call to ask to be moved again to another room again. We just ended up sleeping in our suv. Then to make matters worse we got charged for the dirty bug infested room that I already paid for through Expedia. When I called to speak with Zach to ask why we got charged another $50.66 he acted like he didn’t have a clue as to what I was talking about and told me it was late and to call him back. I tried calling back 4 times with no response. Horrible service. The absolute worse experience we’ve ever had.

Leisure Partner

6/10

Pleasant

02 Mar 2023

Verified traveler

Affordable, decent, room, but….

The price is very affordable and room clean. The young lady who worked the front desk was pleasant. The pool and hot tub were close by and clean. Very decent lodgings in general except for one particular issue.
The hotel has a very obvious spider infestation. The first night we ignored it since we have years of Mackinaw City / Island experience and since we were by the beach and expected there would be some minimal spider/ insect activity. However, the second night, they were all over the room door ( at least 8 of them on the outside of the room door), while outside, watching the Mackinaw Bridge fireworks, and several in the room and a huge, almost cloth like web on the northern wall windows. We decided to just lose money on our last night and leave a day early because the spiders were so bad inside and outside the room. This has never happened at any other hotel in the U.P. before in almost 20 years of visiting the area. The front desk was alerted of the issue but was unable or unwilling to do anything to resolve or even address the problem. We will not stay here again even if the room was free due to the issue we had and lack of assistance and / or attempt to resolve the problem.

Partner

4/10

Poor

10 Oct 2022

Sheri A

We got discount tickets for the ferry to Mackinac Island. And the front desk receptionist tried to be friendly - but had to continually say that the things advertised in the room listing were not available or wasn't working. She apologized repeatedly.
The pool and hot tub were not functioning or available!
The rooms were old and rusty - and things were broken and stained! The water was brown and hot chocolate was not an option with the coffee pot/hot water! There was no continental breakfast!
These were the things that attracted us to the listing - pool, hot tub, continental breakfast, and clean rooms!! Very disappointing stay! Would NOT recommend!!

Leisure Friends

10/10

Exceptional

06 Oct 2022

Terry

The check in ladies were lovely. Our room had a gorgeous view. It is a budget motel so thats what we got. Outdated yes but clean and inexpensive.

Leisure Partner

2/10

Poor

19 Sep 2022

Robin

FILTHY !!!

Hotel room was disgusting! The floor was filthy dirty. I threw my socks away. But no way could I walk barefoot. The floors had not been swept or vacuumed. Pop cans beside the bathroom sink from previous visits. Window sills gross, dirt and bugs.
The sheet had what appeared to be chocolate or worse on it.
The shower head was for a 4 foot person.
Ask to see a different room but was told there any available.
I told them I'm not staying here its filthy. The receptionist said ok but your not getting a refund.

Partner

8/10

Excellent

11 Sep 2022

Christine

Picture under the motel post showed a swimming pool, and there was no pool. But did a a good view of the bridge

Partner

10/10

Exceptional

05 Sep 2022

Michael

Good stay

Good customer service clean rooms would come back and use this motel again

Friends_and_family Friends

2/10

Poor

19 Aug 2022

Bridget

I am not a motel snob. I was not expecting a luxury stay, but the experience we had was horrible! The room we were in was disgusting! The carpet was damp and filthy. The bathroom was cramped...you literally are sitting under the sink while sitting on the toulet. The shower was filthy and small. The pictures the motel has up on the website is nothing like the actual facility. The beds were old, hard, and uncomfortable. I had to check them for bed bugs because the state of the room was so gross. The cable didn't work, although the TV turned on, the cable was disconnected. There was no wifi and no phone service inside the room. I had to go out to my car to make a call. The outside of the building was falling apart. The pool was ok but is was at the property next door. It has cracks and rough spots to the point that we cut our feet on the bottom while swimming. My daughter's feet were bleeding when we got back to the room. The beach was ok. We were supposed to stay there 2 nights and we couldn't do it. We booked another hotel for the second night even though our stay at Bell's Melody was nonrefundable.

Leisure Family

4/10

Poor

16 Aug 2022

Anne C

A disappointing stay

The photos that were displayed upon registration had very little to do with the room we had. The room had water damage issues and in need of renovation and update. The staff was lovely and helpful.

Friends_and_family Family

2/10

Poor

03 Aug 2022

Dawn

Very dirty even the outside of motel. Staff was folding towels and blankets on top of a car when I checked out. Cleaning staff filled bottles up with water from a outside hose to clean rooms with. Not sanitary at all. COVID wrote all over this place very ran down motel. Pool colder than lake and cement falling from foundation of the pool into pool itself and no lights in pool room very dirty. Honestly the place should be closed down.

Leisure Family

8/10

Excellent

01 Aug 2022

Verified traveler

Nice little place to stay for a night.

The room was a little dated and didn't have many options to plug phones in, but overall pretty clean and comfortable. The room they put us in was on the end of the row so we had a nice little patio so that was a nice suprise. The pool/hot tub area could use a little cleaning and fixing up but the overall experience was worth the money!

Friends_and_family Family

6/10

Pleasant

27 Jul 2022

John

won’t choose this motel again

property was aged in disrepair and certainly no curbside appeal. Four adjacent but different hotel companies were managed from one office including check in and out. Required sign interpretation to navigate to check in point. Front office looked like a storage shed with accumulated furnishing piled on top of others in windowed office.

Friends_and_family Family

4/10

Poor

10 Jul 2022

Jane

No pool indoor or outdoor. No breakfast available. Housekeeping did not clean room, after being asked if we would like the service. Lamp & clock broken, limited electric outlets. We were very impressed with the front desk clerk very friendly & helpful! Certainly wish we had booked @ a more reputable hotel in the area, the extra charges would have been so worthwhile

Leisure Partner

4/10

Poor

08 Jul 2022

Geoffrey

We paid way too much to stay at a place in this condition. The room smelled damp. Many things in the room were damaged or falling apart. Everything was old, out dated, and miss match. Tiny shower. Smuges all over the walls. Missing screen on the patio door. Goose droppings everywhere around the property. I would not recommend staying here.

Leisure Family

2/10

Poor

05 Jul 2022

Jennifer

No privacy

The vertical blinds had several pieces that were missing. You could see right into our room. We called the office, which is at the motel next door. They said they couldn’t do anything about this problem until 7:00 am in the morning. We had to go back and forth several times before they finally changed our room. I would have given up and just left, but my husband finally convinced them to put us in another room.

Friends_and_family Family

6/10

Pleasant

05 Jul 2022

Anna

Poor

Needs renovation /updates !!!!
Location is great. On web. show two pool indoor and outdoor - miss leading because is none. Way too expensive what you get.

Partner

10/10

Exceptional

29 Jun 2022

Gwynedd

Loved that it was on the lake. Did not need air conditioner.

Leisure Partner

2/10

Poor

29 Jun 2022

Brian

This needs to be torn down!

Well, The truth is I went to this \"Motel\" and the parking lot was blocked by a wrecker. The front office was filled with old furniture and closed. The sign said to check in next door. This place should be torn down. It was disgusting. The pics on-line must be from 1960! I spent $300 and stayed at the Clarion! DONT STAY HERE, SO SAD for Mackinaw that this place still takes reservations!!!

Self

2/10

Poor

22 Jun 2022

Jonathan

Would Not Recommend

Where do i begin ? The hotel was musty smelling upon entrance and the carpets felt damp. The blinds were missing from bathroom window which made me uncomfortable since it was ground floor. The blinds in room were missing slats so someone could see in. Plus did not work and wouldnt hold into socket. Internet was nonexistent and i called they said they would reboot but never got any signal. The remote didnt work to the TV. Honestly the whole motel needed redone and the only thing that it had going for it was the view of Lake Huron. Very Displeased and Wouldn't Recommend !!!!

Friends_and_family Family

4/10

Poor

13 Jun 2022

kiran

Beach access is convenient, but the property is old and dirty

Leisure Family_with_children