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Northwinds Motel

Mackinaw City - MI · United States

11472 W Us 23View location

5.8/10Review score472 Reviews
Cleanliness6.0/106.0
Service6.8/106.8
Comfort6.0/106.0
Condition5.0/105.0
Location8.4/108.4
Neighborhood8.2/108.2
Amenities4.6/104.6
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Northwinds Motel

Located in Mackinaw City, Northwinds Motel is on the waterfront, within a 15-minute drive of Straits State Park and Mackinac Bridge. This motel is 8. 1 mi (13 km) from Wilderness State Park and 8. 7 mi (14. 1 km) from Mackinac Island Tourism Bureau.

Take advantage of recreation opportunities including an indoor pool and a seasonal outdoor pool. Additional amenities at this motel include complimentary wireless Internet access, tour/ticket assistance, and a picnic area. Free self parking is available onsite. Make yourself at home in one of the 17 guestrooms.

Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms with showers are provided.

Read more about this hotelShow less

Located in Mackinaw City, Northwinds Motel is on the waterfront, within a 15-minute drive of Straits State Park and Deer Ranch. This motel is 8.1 mi (13 km) from Wilderness State Park and 10 mi (16.1 km) from Mackinac Bridge. Make yourself at home in one of the 17 guestrooms.

Cable television is provided for your entertainment. Bathrooms with showers are provided. Free self parking is available onsite.

Popular amenities

Parking available
Concierge
Entertainment
Non-smoking
Accessible facilities

Check-in and check-out

Check-in from 4:00 PM
Check-in until 11:00 PM
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available No elevators No front desk Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • Special Instructions
    There is no front desk at this property. The check-in location differs from the property location. Check-in location: [11416 US Highway 23, Mackinaw City, MI 49701]. This property doesn't offer after-hours check-in. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and debit cards; cash is not accepted
  • Minimal age
    18
  • Spoken Language

    English

Nearby attractions

Lake Huron 0.1 km / 0.1 mi
Edgewater Beach 0.2 km / 0.1 mi
Edgewater Beach 0.4 km / 0.3 mi
Mackinaw City Ferry Terminal 1.1 km / 0.7 mi
Animal Tracks Adventure Golf 1.7 km / 1.1 mi
Jack Pine Lumberjack Show 1.8 km / 1.1 mi
Mackinaw Crossings 1.8 km / 1.1 mi
Mackinaw Manor Haunted Mansion 1.9 km / 1.2 mi
Mackinaw City Dock 1.9 km / 1.2 mi
Mackinaw City Trailhead 2 km / 1.2 mi
Icebreaker Mackinaw Maritime Museum 2.2 km / 1.4 mi
Shepler's Mackinac Island Ferry 2.2 km / 1.4 mi
Wawatam Park 2.2 km / 1.4 mi
Mackinaw Bridge Museum 2.2 km / 1.4 mi
Fort Michilimackinac State Historic Park 2.6 km / 1.6 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 17
  • motel
  • Wheelchair-accessible
  • Car park
  • Wi-fi
  • Grill/BBQ
  • Picnic
  • Non-smoking establishment
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SINGLE QUEEN SIZE BEDSINGLE • QUEEN SIZE BEDSGL.QN

    Photos are not available for this room type.

    Northwinds Motel

    SINGLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Northwinds Motel

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN

    Photos are not available for this room type.

    Northwinds Motel

    QUADRUPLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDS NON SMOKINGDOUBLE • TWO QUEEN BEDS NON SMOKINGDBL.2Q-NM

    Photos are not available for this room type.

    Northwinds Motel

    DOUBLE TWO QUEEN BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Northwinds Motel

5.8
Review score
472 Reviews
Cleanliness
6.0 /10
Service
6.8 /10
Comfort
6.0 /10
Condition
5.0 /10
Location
8.4 /10
Neighborhood
8.2 /10
Amenities
4.6 /10
100 reviews shown
4/10
Poor
13 Jul 2026
Sheryl
No beach, No breakfast, No pool, No check in at place had to drive to a different motel. Shows pictures of all on the page. Room was clean But paint peeling everywhere. Daughter and I wouldn't use the tub/shower husband did. Covered in rust, tiles and grout falling off the walls. Views outside was fantastic of the bridge and island otherwise would have got 1 star.
Friends_and_family Family
8/10
Excellent
11 Jul 2026
Pat
I liked the view, I liked the setting of the private deck 15 feet from water, to hear lapping waves is serene! But, maybe because room was unused there was a need to clean, as there were some spiders. The sliding screen to deck was ripped, so couldn't leave door open without bugs coming in. Deck needed restaining and grill was deplorable. So, after asking housekeeping to refresh room, it was a pleasant stay. Both my husband and I note that the bed was wonderful, slept like a baby... Staff was wonderful! You are on your own, and depending what you want to pay for, this is ok. If you want a five star go somewhere else. I have stayed 2 times, the other stay was in another private deck room. So, I knew what I was getting.
Partner
2/10
Poor
06 Jul 2026
Lisa
I am a former Boy Scout mom, so not much phases me, but this place? What a dump. The pictures have either been doctored or are very old. The carpet and linoleum looked to be original, beer caps on the top of the faucet, and the screen on the patio door was bent and would not properly open and close. They clearly took the time to put new siding on the outside, but that is no different that putting lipstick on a pig.

The positive(s) include the location - down far enough from crowds, and the sunrise was spectacular.
Family
2/10
Poor
05 Jul 2026
Shella
JUST DON'T!! FROM THE ROOM TO THE LADY AT THE DESK, SAVE YOURSELF TIME AND MONEY AND BOOK ELSEWHERE. BOOKED FOR 2 NIGHTS, HAD TO GOTO A DIFFERENT PLACE TO CHECK IN BEC THEY DONT HAVE THEIR OWN OFFICE, WALKED INTO THE ROOM WHERE IT WAS NOTHING LIKE THE PHOTOS. MOLD EVERYWHERE, INCHES OF WATER ON THE BATHROOM FLOOR, TOILET WAS BROKEN, BUGS, THE SMELL, BURNT SAFTY PINS OPEN ON THE FLOOR !!! THIS PLACE NEEDS SHUT DOWN !!
Partner
6/10
Pleasant
29 Jun 2026
Kristi
Great location! Very clean room. Easy check in and helpful staff.
The downside is the exterior of the building, which is a shame because it has so much potential. The building needs a power wash and the windows are very dirty. A little upkeep would go a long way. And although the room was nice and clean, neither bedside lamp worked, there was no remote for the tv, no internet, and the shower didn’t drain. The vanity sink was cracked. With such a beautiful location I would suggest hiring some window cleaning and maintenance and it would be an excellent affordable place to stay.
Self
6/10
Pleasant
28 Jun 2026
Ginny
I stayed here recently and had a mixed experience. The staff was friendly and welcoming, and the location is excellent. However, the property is older and could use quite a bit of maintenance and upkeep. While my room was clean for the most part, it felt run down. The floor had a soft spot that made me a little nervous, and the bed sagged due to a lack of support, making it uncomfortable to sleep.
I also felt the room was overpriced considering its condition. There isn't an ice machine on-site, so you have to drive to a nearby property if you need ice, which was inconvenient. The beach area was much smaller than expected and was overgrown with weeds.
Overall, this property has a lot of potential because of its great location and friendly staff. With some repairs, updates, and better maintenance, it could be a wonderful place to stay.
Partner
8/10
Excellent
24 Jun 2026
Sydney
Check in was like a scavenger hunt. We got there later than 11 pm and there was a sign on the door saying to go to another hotel if the front desk was closed. Once we got to that hotel there was another sign on the door saying to go to another hotel if they were closed. We went to the third hotel and were able to get our key and go back to this hotel to get into our room. The room was basic, simply being somewhere to sleep. Shower floor was unfinished cement that I wouldn't feel comfortable standing in without shower shoes on. AC unit worked well. Room was good for what we needed it for, which was simply to get sleep for a few hours before hitting the road again.
Partner
4/10
Poor
24 May 2026
Rodney
Very very old hotel. You get what you pay for (and sometimes even more like the baggie of pills behind the nightstand).
Friends_and_family Friends
10/10
Exceptional
01 Oct 2025
Joseph
I have been using the same owners for 21 years and it is a wonderful location and view of the bridge and the Grand hotel on the island
Leisure Family
8/10
Excellent
13 Sep 2025
Jess
It was right on the ocean!! It was great!
Leisure Family
6/10
Pleasant
13 Sep 2025
Kelsey
You get what you get for the price. $70 a night is a great price. Beds are comfy.... some of other issues people listed we did not encounter.
Water was fine, ac was good, tv worked. Sure it could use renovations but then the price would go up. Decent for the price, maybe im just a simple person.
Leisure Family
6/10
Pleasant
16 Aug 2025
KAREN
Veyr poor upkeep & maintenance
Leisure Family
2/10
Poor
11 Aug 2025
Richard
Water was brown,in extreme need of remodeling
Leisure Self
4/10
Poor
06 Aug 2025
Mark
Could swim right outside the slider door. Bed was very comfortable.
Sand on floor from previous guest and no towels or soap. We had to ask for them
Leisure Partner
6/10
Pleasant
02 Aug 2025
Priscilla
Staff friendly. Room not clean. Had to ask for towels. When received, they were damp. Window air conditioner over-the-top loud. Room quite ugly.
Leisure
2/10
Poor
26 Jul 2025
Kathy
At check-in they assigned us to a room that had not been cleaned. Once in another room, we found that the bathroom was old and dirty. Everything felt icky. The walls were so thin that we could hear the adults and kids in the other rooms until after midnight. We could also hear the bikers across the dirt parking lot. I would not recommend staying here. We wanted to abandon this reservation and find a better place, but everyplace was full with no vacancies. The photos on Expedia were from their other hotel down the street.
Leisure Partner
4/10
Poor
22 Jul 2025
Kathleen
They over booked our room and had a management turn over right before. The rooms are very old and poor quality even for the price.
Leisure Family
2/10
Poor
17 Jul 2025
Phyllis
Everything about this experience was intolerable to include a none functioning shower.
6/10
Pleasant
14 Jul 2025
Kari
There was no hot water, the water pressure was non existent. The mini fridge took forever to get cold. However the bed was comfortable and the staff was very nice. Would stay again if only for a short stay. Location was also very convenient
Leisure
6/10
Pleasant
01 Jul 2025
Nicole
The property needs deep cleaning and renovation. There was a strong stale smell, and evidence of the last guests. Fake eyelashes on the wall/toilet. Food or drinks spilled on walls, hair and dirt on floor.
10/10
Exceptional
09 Jun 2025
Chad

Wonderful spot!

Wonderful little motel right on the beach. Great fire pit and beach. Shower was very nice with strong pressure and plenty hot. Bed was very comfortable. Excellent accommodations for the price. We'll stay here again!
Friends_and_family Family
8/10
Excellent
09 Sep 2024
Octavia
The room is what you expect for the price
Wish they had a better lock on the door felt uneasy trying to sleep
Couldn’t shower, crack in the floor
The lady who checked me in was wonderful tho
Leisure Self
10/10
Exceptional
08 Sep 2024
Marilyn

Mackinac Bridge, Labor Day walk!

Loved everything! Can’t wait to do it again!
Self
4/10
Poor
07 Sep 2024
Ron
Wooden deck needs replaced...take carpet out it doesn't look clean...toilet rust stained..not enough lighting...entry door has gap and doesn't feel secure when locked
Leisure Partner
2/10
Poor
03 Sep 2024
Montell
It was Dirty! Didn’t even come close to looking like the pictures. I will never stay there again . We had no water the last day . We had to cancel our plans because we couldn’t shower . We were going to be charged for an extra day if we stayed to see if the water was going to get fixed. The place is need of serious TLC! Over priced for sure ! Added only a few pictures . Spider webs and spiders everywhere. Had to duck in order to get in . Puck on the deck !
Partner
8/10
Excellent
01 Sep 2024
Tessa
The cutest little room. Nothing super fancy but got the job done. BUT OUR FAVORITE THING. Is the Lake is only 100 feet from our door, you could walk forever up and down the beach. Staff was very friendly and helpful! Will be back
Leisure Partner
2/10
Poor
01 Sep 2024
frederick

Never again

Faulty wiring water had bad odor fridge barely worked had to caulk window for air conditioner flues were coming in nasty pool
Friends_and_family Family
10/10
Exceptional
22 Aug 2024
Caia
Easy check in. Multiple little cabin, lake front properties. Small, cozy rooms. Super comfy beds! Great views and great location to Mackinaw City and the bridge.
Friends_and_family Family
8/10
Excellent
19 Aug 2024
Robert
Very quiet location with a nice view of the water and the bridge. Nice accomodation at a very reasonable price.
Leisure Friends
6/10
Pleasant
18 Aug 2024
Kristine

Overnight meh

Extremely small room was fairly clean, but really dated. Shower was dripping and was musty. Sink was too stopped up to use much and it took overnight to drain. One lamp was not plugged in, and the other had nowhere to plug it in. Alarm clock didn't work. Microwave had no clock. No charging area for devices, and not enough outlets. Internet connection didnt work. Toilet ran most of the time. It was only one night and the bed was comfortable, but we won't go back.
Partner
2/10
Poor
17 Aug 2024
Robert
Great view terrible property, dirty, unsafe, no on site office, no ice machine, no plugs, no internet, said pool and spa but none on site.
Leisure Friends
4/10
Poor
15 Aug 2024
Tamah
The rooms were in poor shape. Our tv did not work, you could see outside around the window a/c unit, there were no hangers for clothing, there was a torn shade above the toilet, the tile around the tub needed caulking and there was no shower head (just a pipe coming out of the wall). For the price we paid, we were truly disappointed. We will not be staying here again.
Leisure Family
8/10
Excellent
13 Aug 2024
Steve
Clean and tidy
Gravel parking lot
2/10
Poor
12 Aug 2024
Verified traveler

Run down

The motel is not clean and run down. The shower was covered in mold and unusable. The patio was peeling paint everywhere. The picnic table was peeling paint everywhere as well. The toilet was completely rust stained. Carpeting had several stains.
Partner
2/10
Poor
11 Aug 2024
Verified traveler

Run down

The motel is not clean and run down. The shower was covered in mold and unusable. The patio was peeling paint everywhere. The picnic table was peeling paint everywhere as well. The toilet was completely rust stained. Carpeting had several stains.
Partner
8/10
Excellent
11 Aug 2024
Marcie

A little rough but super clean!

The carpet was ripped & the room was a little shabby but it was super clean. My husband took his ultraviolet light to it & found very little to worry about. The house keeper was super nice. It is old & has not been updated probably ever but $59 a night on the beach, can't beat the price. It was pretty sound proof, we never heard our neighbors. If you don't need luxury it's a great place! We will be back.
Partner
2/10
Poor
11 Aug 2024
Verified traveler

Run down

The motel is dirty and run down. The shower was covered in mold and unusable. The patio was peeling paint everywhere. The picnic table was peeling paint everywhere as well. The toilet was completely rust stained. Carpeting had several stains.
Partner
4/10
Poor
11 Aug 2024
DAVID
Lack of maintenance, lousy A/C, shower head broken, bed lights broken, toilet runs constantly. Nothing a good fire wouldn’t fix.
‘Way overpriced, even for the location and season.
Leisure Family
8/10
Excellent
11 Aug 2024
Tayler
Overall it was a good time. Wish they would update the rooms and maybe make the beach more accommodating. Add more chairs. The staff were very nice.
Leisure Family_with_children
4/10
Poor
08 Aug 2024
Cheryl

Needs TLC

This motel has a terrific view of the bridge BUT it is in such bad need of TLC. Air conditioner, way up high so it can’t be turned on my many of us and had a lady from next room to help me. Tile in shower is all coming apart. Just not easy access to plugs. Bed not bad .Someone needs to take over this place and care about renovating it.
Self
2/10
Poor
01 Aug 2024
Christopher
If I could give zero stars I would.
The place had mold in bathroom on the tiles, floors, and ceiling. The place has not been updated since it’s been built. The water smelt like mold and the AC unit had mold in it and smelt of mold when on. We left after 1 night and decided to loose out on the money. We have a baby and found pills on the floor. Thankfully we got them before she did. Staff could have cared less
Never stay here.
Leisure Family
2/10
Poor
29 Jul 2024
Verified traveler
Do not stay. This was this condition of the shower floor. Sharp edges that will easily cut the bottom of your feet. Couldn’t shower and yet still had to pay 150 a night. I got moved the second night and the price for the second night at 60 ish was still too much to pay for this place.
This town should be considered a tourist trap.
Said they couldn’t refund and give partial refund bc of booking it through this site.
Self
4/10
Poor
27 Jul 2024
William C
Did not get the room i paid for getto Area shower nasty.not worth it .
Leisure Friends
2/10
Poor
27 Jul 2024
Charmaine

Do not recommend

Toilet was dirty
Shower was disgusting
Bed was saggy
Floor was dirty
Bathroom door didn’t close
Was expensive for what we got
Kleenex box was empty
Office was two buildings down the road
Partner
4/10
Poor
14 Jul 2024
Verified traveler
The view was great! There was trash around the deck and the room smelled mildewy due to the air conditioner dripping onto the deck and causing mold and moss to grow.The siding on deck side needed power washed.The carpet was old and needs cleaned or replaced. Not the actual room we booked as we were supposed to have a Private deck and walk out to the beach,not a drop off and a ton of goose 💩
Leisure Partner
10/10
Exceptional
11 Jul 2024
M Kay
Great beach and place to watch the fireworks
Leisure
10/10
Exceptional
09 Jul 2024
Laurie

Girl's trip

Older but nice. Right on the lake, clean beach
Friends_and_family Family
6/10
Pleasant
08 Jul 2024
Karla
When you first pull in you, you feel like you’re in the ghetto. You have to go down to another property to check in. The motel rooms are very outdated. But they were clean and the bed was comfortable. Old-fashioned window air conditioning. There’s a beach and you can swim in Lake Huron. But the pool and hot tub were not at this property. Pictures are deceiving.
Friends_and_family Family
10/10
Exceptional
07 Jul 2024
Gary
Very cozy room.
Leisure Partner
10/10
Exceptional
02 Jul 2024
Diana

Would stay again

We really enjoyed our stay, the young lady at
the desk was super nice and actually straightened out our check in that never went through.
Partner
8/10
Excellent
27 Jun 2024
Joyce
Very quiet and peaceful. It was perfect for me to sit outside, read a book, and listen to the waves hit the shore. Motel is a little dated but quaint. Needs a little updating but it was clean. New refrigerator, ac and microwave.
Leisure Friends
6/10
Pleasant
23 Jun 2024
Jason
Monique was the best! We got moved to bells melody, instead of northwinds. The pluses are the staff is friendly. The room smelled clean, and the beds were nice. The property needs maintenance badly. Basic things like a broom to the outside, and paint on the heater vents. The windows and door jams need cleaning and the smooched bugs on the walls need to be cleaned up. There are some electrical issues that should be addressed. We had room 23, so it’s right on the beach, but the deck is in disarray, and the spiders are awful.
We will never stay there again, but hopefully they put a little bit of work into it. It has potential to be a nice establishment.
Leisure Family
10/10
Exceptional
18 Jun 2024
Kimberly

Hidden gem on Lake Huron

The building is unassuming—don’t let that fool you. The room was immaculate, the bed comfortable, and the shower hot. Walk out your door right onto the beach of Lake Huron, with a view of the bridge and Mackinac Island. The Crown Jewels, however, are Tracy and Monique in the office. They went above and beyond to help us. From straightening out our reservation to helping arrange activities to offering discount tickets. They were FABULOUS!
Friends_and_family Friends
10/10
Exceptional
14 Jun 2024
Tamra
I have to admit, I was hesitant to reserve a room here because of some of the bad reviews, but this property ended up being perfect for us. The room was dated but clean and safe. The shower had nice hot water and excellent water pressure. The beds and pillows were comfortable and clean. The towels were fresh and huge! The carpet was very clean. The room could use some updates but overall for the price it was better than expected. The staff were helpful and friendly and resolved the few concerns we had quickly. The property is right on the beach with a fire pit so we had a fire every night with a nice view of the bridge and my child enjoyed playing in the water. The beach was clean. I will definitely be back here!
Leisure Family_with_children
10/10
Exceptional
08 Jun 2024
Chad

Definitely worth it!

Great, beachfront, no-frills room for cheap that's within walking/biking distance to downtown Mackinaw City. Beds were extremely comfortable. The shower and tile work could use an update, but the showerhead had plenty of force. Wifi was spotty at best. The fact that we could hang out on the beach 20 feet from our door was certainly a selling point for such a low-priced motel.
Friends_and_family Family
6/10
Pleasant
01 Oct 2023
Jason
Simple older but clean motel. Great place to rest your head
Leisure Friends
10/10
Exceptional
23 Sep 2023
carol
We loved being given (without our asking) the only room with a deck out back overlooking Lake Huron with a spectacular view of the skies and bridge. When our room key didn't work, the front desk lady was there in a jiffy with a new key. Only thing I didn't like were the spiders in the corners, which were working hard to catch all the gnats that got in when we were unpacking the car. But I guess that's to be expected when it's Sept and there are few guests.
Leisure Family
10/10
Exceptional
09 Sep 2023
Neil
The most amazing view. A balcony overlooking the straights with the bridge and Mackinac island. Room was clean and comfortable with a great bed.
4/10
Poor
06 Sep 2023
Bethany

Disgusting, not worth the money

The hotel was so run down it had not had maintenance done in many years. It was not cleaned properly and everything was outdated. The beds were hard and springy, the shower pressure was non existing, and there was no housekeeping services unless you gave a different hotel 24 hr notice if you needed it. The front desk was under construction and had to check in at a completely different hotel to get keys. Will never stay here again. $200 a night for filth.
Friends_and_family Family
6/10
Pleasant
05 Sep 2023
Gregory

This was an adventure

I don’t like to complain. I hope this is taken as constructive criticism. It was a great location. Unfortunately I didn’t stay at Northwinds. When I arrived, I had to check in at a nearby motel (Sunrise). Then, I was given another room at another motel (Bells). When I arrived, the inside appeared clean. Bathroom was very clean. However, there were spiders. They don’t bother me too much but if my wife would have been with me, she would have slept in the car. The outside deck had a plastic table. No chairs. I borrowed one from next door. On the table was a half used bottle of charcoal lighter fluid. Paint was chipping off the deck, there were cobwebs and other debris all over the outside part of the cabin, and the previous tenants left pistachio shells all over the deck (look at pic). I’m not positive, but I think there was a homeless guy sleeping on the beach. A little paint, a broom, some dusting would fix all these issues. Would I stay here again? I think so. But I would bring cleaning supplies and camp chairs with me.
Self
4/10
Poor
04 Sep 2023
Kristie

Bell's is a dump.

First, they put me a Bell's instead of Northwoods. Bell's is a dump. The glass door didnt lock. The bathroom floor was all bubbled and warped. The shower had a rusty head. The sink only slowly drained.
Friends_and_family Family
4/10
Poor
30 Aug 2023
Janet
Room was clean but it smelled musty. Could not stay there. Went to sunrise motel
Leisure Family
4/10
Poor
27 Aug 2023
Hank
We had a problem with the condition of our room and when I brought it to their attention we were promptly offered another room at one of their other properties. Excellent customer service!!
10/10
Exceptional
17 Aug 2023
Verified traveler

Decent for the price

Not bad for the price. Wasn’t expecting a 5 star, but never experienced any problems.
Partner
4/10
Poor
15 Aug 2023
Thomas

Disappointing

Sorry, but in all honesty this place was a disappointment. And I mean EVERYTHING about it.
Partner
10/10
Exceptional
14 Aug 2023
Autumn
Very upbeat and happy staff very helpful. Lots of fresh towels. Room was very clean. Had a wonderful view of the lake. Would come back again :)
Leisure Family
2/10
Poor
13 Aug 2023
Jennifer
The fumes of chlorine should have kept me from attempting to take a shower at all. I couldn’t stay in long enough to wash my hair. I have a rash after taking a shower. If I can upload pictures of my skin I will. I want a refund and need to shower to rinse this stench of my body.

I was put in their Belle motel location, not Northwinds, what I thought I was booking on the expedia website.
Leisure Self
6/10
Pleasant
09 Aug 2023
Jody
Bathroom was in very poor condition. Surround shower tiles around the tub was separating from the wall. No curtain in the bathroom for privacy. I had to put up a beach towel for privacy. Other than that, it was clean and everything did work. No coffee maker. For what we paid for it work for us. Good location. Beach was nice but had a lot of geese droppings. Some children did get the swimmers itch due to the geese droppings. So beware.
Leisure Family_with_children
10/10
Exceptional
31 Jul 2023
Vern
We got moved from this property to sunrise beach motel. Perfect view of the bridge and really nice beach.
Leisure Family
2/10
Poor
18 Jul 2023
Katie
The room was terribly small. The beds barely fit in the room. The mattresses didn’t fit on the box spring. The bathroom was terrible. Smallest shower ever. No room to move around in it. Had to sit sideways to use the toilet. Pictures on the booking site don’t match what you get.
Leisure Self
2/10
Poor
14 Jul 2023
Angela
I booked 2 rooms at the Northwinds motel. Another motel called Sunrise Beach charged my card before we arrived. We had to go to the Sunrise to check in and was then told we would be staying at the Sunrise. We were told our rooms would be ready by 4:00, it was actually after 5:00. The rooms they gave us were beyond filthy! The glass patio doors were so dirty you couldn't see through them and the carpet was caked with dirt and grime and the doors didn't even lock in one of the rooms. Went back to the office and asked for our money back and was refused. We had already been charged for 4 nights. She gave us 2 other rooms in yet another hotel next door the Bridge view. They were cleaner but reaked of mildew smell. The bathroom lights have a built in fan that comes on with the light and in one of the rooms the fan motor locked up and started screeching an ear piercing sound. I called the office immediately (around 9am) she said she would send maintenance to fix it. We returned to the room around 2pm and it wasn't fixed. I called back to the office and was told it would be fixed. We went back out and returned about 9pm to it STILL not fixed. Called the office again and this time I was told \"they had a lot on their plate\" Plus couldn't find a new one to replace it. We could not use the bathroom light the rest of the evening and into the next day meaning showers and using the toilet in the dark. The view was great but that's about all I can say nice about it.
Leisure Family_with_children
2/10
Poor
11 Jul 2023
Amy
The guy didn’t have our hotel room cleaned after we checked in. Housekeeping was smoking weed. It reeked like marijuana. The hotel beds were made with flat sheets not fitted. Front window was open all night long. It was hot and uncomfortable. The air conditioner kept kicking in and out, off and on. Very loud and noisy. Hot water ran out. Shower head height was to my chest. Decor was from the 70s. Microwave was so old that Columbus brought it over on the boat! More bugs including in the globe in the light fixture in the bathroom. Bed mattresses were so flimsy that you could roll over and take the whole mattress with you. Pool was out of order at our motel. We had to walk 3 motels down to another motel. Hot tub was not working at that one. We all walk down there to find the pool filthy, bugs in it, etc. Desk clerk at other motel tells us that we can walk down three motels the other way and go to a water park for FREE.
We signed liability agreement and waivers for all of us. We walked down 3 motels the other way. We were standing in a very nice hotel where the water park was. I figured that the water park would be nice, too. NOPE. Not the case at all. Water park is filthy. It has not been cleaned at all. We saw clumps of hair on the floor by the pool. No water slides were open. Dirty and filthy showers. No lifeguards. Deflated inner tubes for lazy river. Kids area on pool was taken apart and down. It truly felt like they didn’t care about any of it. Sooo sad.
Leisure Family
6/10
Pleasant
11 Jul 2023
Alayna
View was nice, unfortunately the room had not been fully cleaned before we arrived.
6/10
Pleasant
09 Jul 2023
Leah
View of the bridge was great cleanliness was ok the deck need painting no breakfast was a problem
Friends_and_family Family
4/10
Poor
06 Jul 2023
Joshua
Location-incredible view! Room was right on the beach.

Quality-Meh. But for the price, I didn't expect much!

The pool and hot tub were unusable, but we had the beach so whatever.

My biggest complaint is not getting the room I booked. It was supposed to be in the northwinds motel, a room at the end with a private deck, away from the stacked motel on the beach full of families. Instead I was charged the same rate for a smaller room in the stacked motel three businesses down. I was OK with the room change, but a little upset that I was charged the same price. I had noisy upstairs people, and all of the kids on the beach made it hard to do my work. I had I've been in the room I actually booked, my review would be much different! A note to the management, let someone know that you changed their booking before you charge their card on the phone. That was the other strange thing, I was charged before I even checked in. again, communicate with your guests. I am not sure I will be back… And I travel up here often.
Business
8/10
Excellent
04 Jul 2023
Victor
The view was awesome
Leisure Family_with_children
2/10
Poor
04 Jul 2023
Michelle

Don’t book here

We didn’t end up staying. Gross. First couldn’t find office to check in. Then when we did they gave us a different motel and room. They own 4 properties and one office for all four. When we got to the room the door was open. Bugs all over room and bed look like someone had been in there. We just left and found another room somewhere else. Didn’t get money back but still wouldn’t stay. Super bad. Save your money. Go somewhere else
Partner
2/10
Poor
04 Jul 2023
Maria C.
No check in office on site. Nothing in their description is true as stated.
Leisure Partner
6/10
Pleasant
04 Jul 2023
Hamid
Hi, the location is good .
Parking is good and free, Microwave, TV and refrigerator available.
No wifi for us 😭
Bathroom very bad
Shower very bad
Leisure Family
2/10
Poor
30 Jun 2023
Douglas

AVOID AT ALL COST UNSAFE!!!

No pool which was advertised. No inside door lock and door was opened with a real key which could be duplicated. No blinds or curtains on bathroom window and a car was parked close to that window behind motel that we touched the drivers window out the window. TV didn’t work and maintenance never showed up. There was a three foot area on the floor that sunk in 3 “ when stepped on. Only office was 2 motels away. Worst experience ever. The only positive was the young man at the night desk.
Friends_and_family Family
4/10
Poor
28 Jun 2023
Vicky

Will not stsy at any of these hotels again

When we checked in we were supposed to stay at northwinds. They gave me a key. I opened the door and there was someone in there. So i told them and they gave me a key for a different motel. That room was awful. The internet would not work. Had no internet. So not happy.. i have paid a lot less and gotten so much better. They jacked up prices due to car show in town.
Partner
4/10
Poor
28 Jun 2023
Penny
I reserve two rooms in one room there was no washcloths or hand house in the other room there was no ice bucket it was just a very average room I would not stay there again
Leisure Family
2/10
Poor
25 Jun 2023
Randy
Lake was awesome. Room was horrible
Leisure Self
2/10
Poor
10 Jun 2023
Aaron
Bed bug
Friends_and_family Family
8/10
Excellent
30 May 2023
Amber
The motel is what you pay for, older cabin smell and feel, not cleaned as well as a hotel, but the manager was very accommodating and it was right in the beach, close to everything, and exactly what we needed nothing more.
Friends_and_family Family
8/10
Excellent
28 May 2023
Scotty
Get what you pay for
Leisure Family
6/10
Pleasant
13 Sep 2022
NICOLE
Clean room but outdated, not bad for the price. Nice beach area but sadly has trash on it and needed to be cleaned. Description on site says pool and hot tub but that is at another motel 2 spots down the road at another property they own. On the plus side, they did offer to give us a room at that property. Very friendly office staff
Leisure Partner
2/10
Poor
07 Sep 2022
Kristian
When we got to the motel, there was a sign on the long abandoned office to register at the motel down the road. We did that, and the room we got was horrible. Smelled like mold, pubes on the tiny shower’s cracked walls, bugs on the ceiling. We went back and complained. In their defense they gave us a larger, cleaner room. However, this room was also slightly grubby. The shower had barely any pressure, and the water smelled awful. The bathroom linoleum was sticky and bubbling up. The tv in the room would cut out randomly for ten seconds every ten minutes. The advertised “pool and spa” was a rusty pool that had not been cleaned in years chained off with a lock no one seemed to have a key to, but if we swam in it I would guarantee we’d be patient zero for some new disease. To top it off, checkout had a deadline at 9AM. We rolled up at 8:10 to checkout, and the office was locked. There was a sign saying late after hours check ins should go to yet another hotel to receive their key, so we decided to try that. When I got there, I explained the situation. They were like “yeah, it doesn’t open till 8.” It was 8:15. When I said that, they were like whatever and took my key. Not even worth a third of the rate they charge. Included are pics of the first room
Partner
8/10
Excellent
07 Sep 2022
Kristie

Good enough

Basically just a room to sleep. Shower was too short to use. One oulet didn't work. Room was clean and basically functional for that.
Friends_and_family Friends
10/10
Exceptional
05 Sep 2022
Thomas

Nice hotel

Nice hotel with a great view. Definitely recommend the balcony room
Partner
2/10
Poor
30 Aug 2022
Jennifer
I’d like to review this hotel, but I can’t. There was a sign in the office (filled with furniture) to check in at another property. I went there, was informed I was going to “a bungalow”. Sounded great. It was like a cabin from the movie “Deliverance”. Gap between door and frame, mystery room with a broken padlock containing a water heater, exposed wires and damaged floor. The shower surround was held together with painter’s tape. The lamp shade was crumpled and broken. The “artwork” on the walls was abundant. By artwork I mean squashed bugs. This room was atrocious. I went back to the office and was given a room in yet another property. This room was adequate. The lady working at the desk was very nice and helpful. Too bad she has to work at such a location. Further investigation led me to the conclusion that this group of hotels frequently engages in this type of “bait and switch”. My next stay in Mackinaw City will NOT be at any hotel owned by this group.
Leisure Family
10/10
Exceptional
29 Aug 2022
Cheltzie

Not as bad as the reviews

The reviews make it scary to stay but over sheets were clean and the tv worked it's a place to lay your head. Had a AC in room and fridge and microwave and coffee pot. Things needed to be updated and floor in bathroom had soft spots but nothing to not make you wanna stay. Overall it's a cheap hotel to lay your head nothing fancy my only complaint was the lady next door with the kids stomping non stop that could live without
Business
2/10
Poor
29 Aug 2022
APRIL
Upon arriving it looks abandon, creepy & front desk area filled with mattresses & lamps, and note on door to check in 2 hotels down. 2 ladies doing the check in were great…..room GROSS not so much! Since I paid couldn’t get money back , everything about this room was nasty….except the mattress, it was new, shower head only blasted water at you it wasn’t a shower at all, I couldn’t bring myself to even get in there, it was gross, floors & carpet i don’t think have been swept or vacuumed in 20 years Walls definitely have never been cleaned! Night stand was in its last leg & top was peeling away, plugged in phone charger and outlet sparked! I felt so gross. Bridge view was nice and access to water was great….but over all… yeah NO never again , even if it’s the last motel to rent I’ll sleep on the roof of my car!! ZERO OUT OF 10 recommended!!
Leisure Family
8/10
Excellent
14 Aug 2022
Kimberlee
Location is amazing, right on the beach with uncovered parking outside our door. Had to go to sister site to get checked in, but staff was very friendly. Motel could use some updates and softer beds. Views are amazing.
Friends_and_family Family
2/10
Poor
21 Jul 2022
Russell

Never again

That place is run down, filthy and should not be open without renovations
Partner
2/10
Poor
15 Jul 2022
Verified traveler

Didn’t stay

We spent less than 15 minutes in the room. The slider door did not lock, there was a bag of rotting lettuce on the private deck and the toilet had been used recently. This was after we were moved to a sister property because the first property was filled with construction workers and looked like it was a non functional motel. The note on the office door told us to go down the street to register. Mia at the desk was very pleasant and changed us to the new site. That is where we found a room that we were not comfortable staying in because you could not lock the slider door or screen. We left the motel and ended our vacation a day early and drove several hours to our home. I would not ever recommend this motel to anyone.
Partner
6/10
Pleasant
28 Jun 2022
Dawn
Beds were horrible looked abandoned not what you would expect in Mackinaw City. Front desk very friendly. Bugs all over in room (may flies) no breakfast no telephones. Just not clean. Drove motorcycle had to park in a lot of gravel with piles of dirt. Property in disarray. Pay the extra for downtown.
Leisure Partner
10/10
Exceptional
27 Nov 2021
Verified traveler

Perfect for sleeping

It was very peaceful
Just a plain room used for sleeping and showering, spent the rest of the time on the beach 💟
Friends_and_family Family
4/10
Poor
24 Oct 2021
Roland Larkins
I liked the view of the bridge. I didn't like the bathroom it looked like the toilet was going to fall through the floor. Half the light fixtures didn't work or didn;t have bulbs. The tv didn't work. When I went out to take a look at the beach there was dog doo every where.
Leisure Family
4/10
Poor
15 Oct 2021
Nancy
Location is good. Did not appreciate not being able to check in at the motel. Had to go down the road to a different motel to get the key. A/C unit was terrible. Extremely loud and it vibrated half the room. Window shade would not conceal the inside of the room.
Leisure Family

Location & surroundings

Northwinds Motel
11472 W Us 23, Mackinaw City, United States

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Northwinds Motel

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